Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

• Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
• Right to work: Proof of UK working eligibility required at interview.
• References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
• Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

• Customer service orientation.
• Excellent communication and interpersonal skills.
• Problem-solving and organisational ability.
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
• Computer literate and adaptable in line with new ways of working.
• Problem-analysis and problem-solving.
• Administrative and organisational skills.
• Ability to follow policies, practices and protocols.

Personal Qualities

Essential

• Confident, welcoming, professional, and empathetic in approach to all interactions.
• Team player with a professional manner and appearance.
• Tactful, discreet, and proactive.
• Adaptable to taking on new skills and challenges.
• Flexible and responsive to new practices and working hours.

Knowledge

Essential

• Customer service principles and practices.
• Basic medical terminology.
• Reception protocols and call handling preferred but not essential.
• NHS / Clinical systems / MS Office applications.
• Previous experience in NHS/general practice preferred but not essential.
• Previous call-handling experience preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Silsden & Steeton Medical Practice

Elliott Street

Silsden

KEIGHLEY

West Yorkshire

BD20 0DG

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.

You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)

Right to work: Proof of eligibility to work in the UK required at interview stage

References: One reference from your current or most recent employer is mandatory

Employment history: Any gaps of six weeks or more must be declared

Person Specification

Qualifications

Essential

• Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
• Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
• Independent Prescriber qualification, or willingness to work towards obtaining the qualification if not already held (subject to service requirements).
• Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.

Desirable

• Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
• Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
• Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
• Qualification or training in long-term condition management, medicines optimisation or prescribing.

Personal Qualities

Essential

• Commitment to Continuous Professional Development
• Flexible and adaptable approach to work
• Excellent time management and organisation skills
• Professional, accountable, and proactive
• Strong team player
• Dedicated to delivering excellence in patient care

Skills

Essential

• Excellent communication and interpersonal skills
• Strong patient-facing consultation ability
• Exceptional attention to detail
• Strong numerical and analytical skills
• Effective team working in a multidisciplinary setting
• High-level customer service skills
• Competent in IT and specialist clinical systems
• Strong problem-solving and leadership capability
• Diplomacy and discretion in sensitive situations

Knowledge

Essential

• Strong understanding of medicines optimisation
• Excellent mathematical and scientific knowledge
• Knowledge of prescription drug legislation and regulations
• Understanding of long-term condition management
• Awareness of clinical governance in Primary Care
• Knowledge of local and national healthcare priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

The Jenner Health Centre

201 Stanstead Road

LONDON

SE23 1HU

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.

You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.

If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.

Right to work: Proof of eligibility to work in the UK is required at interview stage.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any employment gaps of six weeks or more must be declared.

Person Specification

Qualifications

Essential

• Registered Nurse qualification with a minimum of two years post-registration experience

Knowledge

Essential

• Knowledge of managing patients with long-term and chronic conditions.
• Understanding of accountability within your own role and the roles of others in Primary Care.
• Knowledge of effective health promotion and preventative care strategies.
• Awareness of local and national health policies and priorities.
• Understanding of the wider health and care system.
• Knowledge of clinical governance principles within Primary Care.
• Understanding of patient group directions and related policies.
• Knowledge of public health principles and population health.
• Ability to recognise factors affecting health within the local community.
• Knowledge of local public health issues and challenges.

Personal Qualities

Essential

• Professional and responsible approach to work.
• Polite, confident, and effective telephone manner.
• Strong team player who works well with others.
• Smart, professional appearance at all times.
• Exercises tact and discretion in all situations.
• Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and varying working hours.

Experience

Essential

• At least one year of experience in General Practice or community nursing.
• Experience in nurse-led management of chronic conditions.
• Experience implementing clinical guidelines and protocols.
• Experience in audit activity and quality improvement initiatives.
• Clinical supervision training and experience.

Skills

Essential

• Clinical leadership skills with the ability to support and guide others.
• Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
• Change-management skills with the ability to support patients in making lifestyle changes.
• Strong communication skills, both written and verbal.
• Ability to communicate sensitive or difficult information to patients and their families.
• Negotiation and conflict management skills.
• Ability to provide teaching, supervision, and mentorship in a clinical setting.
• Competent IT skills and confidence using digital systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Park View Health Partnership

Sidney West Primary Care Centre

Burgess Hill

West Sussex

RH15 8HS

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.

Right to work: Proof of UK working eligibility required at interview.

References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.

Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Knowledge

Essential

• Customer service principles and practices
• Basic medical terminology
• Reception protocols and call handling preferred but not essential
• NHS / Clinical systems / MS Office applications
• Previous experience in NHS/general practice preferred but not essential
• Previous call-handling experience preferred but not essential

Personal Qualities

Essential

• Confident, welcoming, professional, and empathetic in approach to all interactions
• Team player with a professional manner and appearance
• Tactful, discreet, and proactive
• Adaptable to taking on new skills and challenges
• Flexible and responsive to new practices and working hours

Skills

Essential

• Customer service orientation
• Excellent communication and interpersonal skills
• Problem-solving and organisational ability
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
• Computer literate and adaptable in line with new ways of working Problem-analysis and problem-solving
• Administrative and organisational skills
• Ability to follow policies, practices and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

The Ship Street Surgery

Ship Street

EAST GRINSTEAD

West Sussex

RH19 4EE

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

RESPONSIBILITIES

To provide a friendly, professional and helpful first point of contact for patients and visitors to the Surgery.

• To deal with patients by telephone, face-to-face, email and through the Practice's online triage system.
• To assist patients with appointments, queries and requests and direct them to the appropriate service, clinician or member of the Practice team.
• To undertake a range of reception and administrative duties to support the smooth and effective running of the Practice.
• To process patient information and administrative work accurately and in accordance with Practice protocols.
• To maintain patient confidentiality and comply with information governance and data protection requirements.
• To work collaboratively with both clinical and administrative colleagues.
• To remain calm, professional, helpful and courteous when dealing with patients, including during challenging or difficult interactions.

TASKS

TELEPHONE

1. To log in to the Practice telephony system and respond to telephone calls as quickly and effectively as possible.
2. To deal with, transfer or escalate calls as appropriate, following Practice protocols.
3. To accept, record and transmit information accurately using EMIS, online triage system, generic email and other Practice computer systems.
4. To assist patients with queries, requests and access to appropriate services.
5. To provide a professional, calm and courteous service, including when dealing with challenging or difficult telephone interactions.
6. To maintain confidentiality when discussing patient information over the telephone.
7. To log out of the telephony system at the end of each working session.

RECEPTION

To receive patients and visitors arriving at the Practice in a welcoming, friendly and professional manner.

1. To assist with patient queries and requests or pass messages to the appropriate person.
2. To confidently navigate patient records using EMIS, Docman and other Practice systems in order to assist with patient queries.
3. To make appointments for patients with the appropriate Practice service using EMIS, where required.
4. To assist patients with the Practice's online triage system, including explaining how to access and use the service and directing patients to the appropriate route where required.
5. To handle queries and requests for information or services and ensure that they are dealt with appropriately or transferred to a GP, healthcare professional, member of staff or outside agency in accordance with Practice protocols.
6. To respond appropriately to patient queries received through generic email and other electronic communication channels, ensuring enquiries are dealt with or passed to the appropriate person.
7. To maintain a professional and courteous approach at all times, including when dealing with challenging situations.

ADMINISTRATION

To undertake general administrative duties required for the smooth running of the Practice.

1. To process repeat prescription requests and deal with prescription-related administrative queries in accordance with Practice protocols.
2. To undertake DOCMAN administration, including receiving, scanning, attaching, coding and filing correspondence accurately into the correct patient's medical record and routing correspondence to the appropriate clinician or team.
3. To process incoming hospital letters, clinic correspondence and other clinical documentation, ensuring that information is accurately recorded and reaches the appropriate clinician or member of the Practice team.
4. To undertake general filing and maintain accurate and appropriately organised patient records.
5. To respond to patient emails and electronic enquiries appropriately and within Practice protocols.
6. To undertake administrative work relating to QOF call and recall lists when required.
7. To assist with deductions from the Practice patient list/records in accordance with Practice procedures and guidance.
8. To assist with administrative backlogs and other Practice administrative work as required.
9. To accurately enter, update and maintain patient information using EMIS, Docman, online triage system and other Practice systems.
10. To ensure that all patient information is handled securely and confidentially and in accordance with Practice policies, information governance requirements and data protection legislation.

GENERAL

To assist as required during periods of staff holiday, sickness, increased workload or other operational requirements.

1. To work collaboratively with clinical and administrative colleagues, supporting one another and contributing positively to the wider Practice team.
2. To undertake any other reasonable duties appropriate to the role as requested by the Practice Manager or Partners.
3. To attend and complete Practice training and develop the knowledge and skills required for the role.
4. Full training will be provided on Practice systems, including EMIS, Docman, online triage system and relevant Practice processes and protocols.
5. To follow all Practice policies, procedures and protocols and raise any concerns with the Practice Manager.
6. To maintain a professional, respectful, helpful and courteous approach towards patients, colleagues and other healthcare professionals.
7. To remain calm and professional when dealing with challenging situations and seek assistance from an appropriate colleague where necessary.
8. To contribute to the Practice's commitment to providing safe, compassionate and high-quality care to patients.
9. To maintain confidentiality at all times and not disclose patient or Practice information except in accordance with Practice procedures and relevant legislation.

Person Specification

Skills and Abilities

Essential

• Confident using IT systems, including Microsoft Office, email and computer-based systems.
• Ability and willingness to learn new IT systems and software as they are introduced.
• Good verbal and written communication skills.
• Ability to communicate clearly and professionally with patients, colleagues and healthcare professionals.
• Good organisational skills and ability to prioritise workload.
• Accurate and methodical approach with good attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to deal appropriately with challenging or difficult situations.
• Ability to follow Practice policies, procedures and protocols.
• Ability to work independently and as part of a team.
• Ability to recognise when assistance is required and seek support appropriately.

Desirable

• Experience using EMIS, Docman and Accurx.
• Experience working with electronic patient records.
• Experience of processing electronic correspondence and online patient requests.
• Knowledge of NHS services and Primary Care processes.

Qualifications

Essential

• Good standard of general education.
• Ability to read, write and communicate clearly.
• Willingness to undertake relevant training and learn new systems and procedures.

Desirable

• Qualification or training in administration, customer service, healthcare or a related area.
• Relevant NHS or Primary Care training.

Experience

Essential

• Experience of working in a customer-facing, administrative or service environment.
• Experience of dealing with members of the public in a professional and courteous manner.
• Experience of using computerised systems as part of a working environment.
• Experience of handling confidential or sensitive information.
• Experience of working in a busy environment and managing multiple tasks.

Desirable

• Previous experience in a Primary Care setting, such as a GP Practice, Primary Care Network or other NHS primary care environment.
• Previous experience working in an NHS or healthcare setting.
• Experience using EMIS, Docman, Accurx or other GP Practice systems.
• Experience processing prescriptions or prescription-related queries.
• Experience processing clinical correspondence, scanning, coding and filing documents.
• Experience using an online consultation or triage system.
• Experience undertaking patient recalls, QOF-related administration or patient list administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forge Close Surgery

Address

Forge Close Surgery

Forge Close

Bromley

BR2 7LL

United Kingdom

Employer's website

https://www.forgeclosesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

We are seeking a proactive, resilient, and patient-focused individual to join our GP Practice as a Patient Engagement Coordinator. This important role will support the practice in improving patient access to essential healthcare services by proactively contacting patients who are overdue for reviews, screenings, vaccinations, and other clinical appointments.

As part of our administrative team, you will play a key role in helping patients access timely care and ensuring the practice meets its quality and performance objectives. You will be responsible for contacting patients, managing appointment bookings, and supporting recall campaigns for a range of NHS services, including Long Term Condition (LTC) reviews, cancer screening programmes, childhood and adult immunisations, annual health checks, and other preventative healthcare initiatives.

You will make a high volume of outbound calls each day, engaging with patients who may be unaware of the importance of their appointments, reluctant to attend, or difficult to contact. Strong communication skills, empathy, and the ability to build rapport are essential to encourage patient participation and improve health outcomes.

This is a busy and rewarding role that requires excellent organisational skills, attention to detail, and the ability to work effectively within a fast-paced primary care environment. You will work closely with GPs, nurses, healthcare assistants, and other members of the practice team to support patient care and service delivery.

Key responsibilities include:

• Contacting patients by telephone, text message, or other approved communication methods to promote attendance at clinical reviews and appointments.
• Booking, rearranging, and managing appointments in accordance with practice procedures.
• Explaining the purpose and importance of healthcare reviews, screenings, and vaccinations in a clear and professional manner.
• Accurately recording patient interactions and updating records using the practice clinical system.
• Supporting the delivery of recall and call/recall programmes across multiple clinical areas.
• Monitoring appointment uptake and following up with patients where required.
• Maintaining patient confidentiality and complying with NHS information governance requirements.
• Working towards agreed objectives and contributing to practice performance targets.
• Attending regular team meetings, training sessions, and performance review meetings to support continuous improvement and professional development.
• Undertaking any other administrative duties appropriate to the role as requested by the Business Manager.

Person Specification

Experience

Essential

• Previous experience working within a primary care environment, with an understanding of GP practice operations and patient services.

Desirable

• Familiarity with EMIS Web or other NHS clinical systems.
• Understanding of Long Term Condition management and recall processes within primary care.
• Knowledge of NHS screening and immunisation programmes.

Qualifications

Essential

• GCSE/A-Level

Desirable

• Previous experience working in a GP practice, primary care, or NHS setting.
• Experience of managing patient appointments and recall programmes.
• Experience undertaking high-volume outbound calling.
• Ability to explain healthcare information in a clear and accessible manner.
• Experience using EMIS Web or similar clinical systems.

Skills

Essential

• Excellent communication and interpersonal skills.
• Ability to engage confidently with patients from diverse backgrounds.
• Strong telephone manner and active listening skills.
• Ability to manage difficult conversations professionally and sensitively.
• Good organisational and time-management skills.

Desirable

• Excellent IT skills, including Microsoft Office applications and data entry

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bethnal Green Health Centre

Address

60 Florida Street

London

E2 6LL

United Kingdom

Employer's website

http://www.bethnalgreenhealthcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Patient reception and navigation act as a central point of contact, respond to enquiries and guide patients through the Same Day Access Service.
• EMIS administration use EMIS to record patient arrivals, maintain accurate patient records, manage appointment information and support clinical workflows.
• Appointment and triage coordination book appropriate Same Day Access, practice and NHS 111 appointments and maintain triage and appointment lists.
• Clinical administrative support process tasks, messages and requests from GPs and other authorised clinical colleagues accurately and within agreed timescales.
• Referrals and communications process outgoing healthcare referrals and support effective communication between the service, member practices and other healthcare providers.
• Patient information and confidentiality ensure patient information is complete, accurate, contemporaneous and handled securely and confidentially.
• Performance monitoring and reporting record and collate activity data and contribute to dashboards, KPIs, audits, patient surveys and performance reports.
• Patient experience and service improvement gather feedback, respond appropriately to concerns and contribute to initiatives that improve patient access, experience and the overall effectiveness of the service.

Person Specification

Experience

Essential

• Experience in a reception, administrative, customer service or coordination role within a busy environment
• Experience of using EMIS in a Primary Care or healthcare setting

Skills and Abilities

Essential

• Excellent communication skills and patient/customer service skills
• Strong organisational, prioritisation and administrative skills

Knowledge

Essential

• Understanding of confidentiality, information governance and accurate record keeping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Hamlets GP Care Group

Address

GP Care Group

GP Practices across PCN 5 & 6

London

E14 3BQ

United Kingdom

Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• BSc Dietetics or equivalent
• HPC Registration

Desirable

• British Dietetic Association member
• Documentary evidence of CPD

EXPERIENCE

Essential

• Experience in Dietetic assessment, treatment and care planning
• Experience of oral and enteral nutrition support

Desirable

• Experience of working in a community or acute setting
• Experience of MDT working/communicating with partner health care professionals e.g. Nurses, GPs, pharmacist, SLT

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Working knowledge of commonly used feeds and supplements
• Knowledge and application of anthropometric measures and biochemistry interpretation in dietetic assessment
• Awareness of regulatory bodies (HCPC) and professional bodies (BDA) code of practice and professional guidelines
• Commitment to engage in CPD and dept appraisal system
• Competent user of IT equipment and basic software (email, RIO)
• To be able to communicate clearly and concisely to both staff and patients
• Ability to work well independently and as part of a team
• Ability to prioritise and manage own caseload and time
• Ability to work well under pressure

Desirable

• Knowledge and understanding of clinical governance and evidence based practice
• Ability to plan and deliver training sessions to health care professionals
• Demonstrates initiative and the ability to develop professionally

SPECIAL CIRCUMSTANCES

Essential

• Ability to travel cross-site if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

stoke mandeville Hospital

mandeville road

Aylesbury

HP21 8BD

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Skills and attributes

Essential

• Ability to keep calm in stressful situations
• Ability to demonstrate a caring and compassionate approach

Qualifications

Essential

• Level 3 qualification in a health care related subject OR equivalent experience

Desirable

• Physiological measurements training i.e. Blood Pressure monitoring

Experience

Essential

• Significant experience of working within Primary Care setting

Desirable

• Experience working in secure environment

Communication skills

Essential

• Good communication skills - verbal and written, with the ability to convey information clearly and sensitively

Desirable

• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

HMP & YOI Parc

Heol Hopcyn John, Coity

Brdgend

CF356AP

United Kingdom

Employer's website

https://joinctm.wales/ (Opens in a new tab)

Job description

Job responsibilities

GP and Health Assessment Doctor Wessex Hospital | Fixed Term | Part Time | Up to £96,395 per annum pro rata dependant on experience (plus paid indemnity for your work with Nuffield Health) 16 hours per week If you are a GMC registered GP seeking to expand your career portfolio with more time to deliver quality care to your patients, this could be the opportunity for you. We are the largest Healthcare Charity in the UK, so join us as at our Fitness & wellbeing Centre / Hospital and play your part in building a healthier nation. Why become a GP at Nuffield Health? As a GP and Health Assessment Doctor at Nuffield Health, you will benefit from more time getting to know your patients as people whilst carrying out thorough health assessments and private GP consultations. You will have time to pay attention to the little things that really count, in a low-stress, patient-focused environment. We will maximise your time to focus on providing first class preventative and primary care to your patient, and underpin your precious time with protected administration time, along with a commitment to protected learning time. Whether you are seeking full time or part time hours, we make sure that everything is wrapped up between 9am - 6pm to help with a healthy work-life balance. Your role at Nuffield Health Working alongside our experienced Health and Wellbeing Physiologists, you will deliver a variety of face to face Health Assessments and GP consultations, with a focus on wellbeing. No quotas or unrealistic targets - just great care. You will utilise our user-friendly platforms and benefit from enhanced pathways whilst having access to our state-of-the-art clinics and a national network of hospitals. As a GP and Health Assessment Doctor, you will be

Person Specification

Qualifications

Essential

• On the GMC register, on the GP register and have a licence to practice

Experience

Essential

• After qualifying as a GP you must have completed 6 months GP experience of 6 sessions per week in the UK with knowledge of UK care pathways. The 6 months GP experience must be in a traditional GP setting (NHS GP surgery). Any other work including out of hours work will not be counted.
• In the last 6 months you must have been doing a minimum of 4 sessions per week as a GP
• Competent in a range of health screening services, such as smear tests, breast examinations and venepuncture, as well interpreting results and ECGs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Winchester Road

Eastleigh

SO53 2DW

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

We are seeking an experienced and influential nursing leader to join Derbyshire Community Health Services NHS Foundation Trust as Associate Director of Corporate Nursing and Professional Standards. Reporting to the Chief Nurse, you will provide strategic leadership for professional nursing standards, governance, safeguarding, workforce development and quality assurance across the Trust. You will lead the development of professional frameworks, policies and assurance processes, ensuring compliance with regulatory and professional requirements while promoting a culture of learning, improvement and staff engagement. The successful candidate will bring substantial senior leadership experience, expertise in nursing governance and quality improvement, and the ability to provide credible professional advice and assurance to senior leaders, the Board and external partners, ensuring the delivery of safe, effective and compassionate care.

Please see job description and person specification for full details.

Person Specification

Training and Qualifications

Essential

• NMC registration
• Evidence of significant post qualification professional development, including advanced leadership experience and advanced or specialist practice
• Master's level professional qualification post-graduate qualifications including wider knowledge and skills covering topics such as leadership or management

Experience

Essential

• Significant experience operating at senior leadership level within a nursing context, providing professional leadership across complex services, portfolios or pathways
• Evidence of nursing expertise and professional governance experience, including leading quality and safety improvement and responding to incidents, complaints, assurance findings and learning reviews
• Strong experience of leading nursing professional governance arrangements, including assurance processes, policy development, standards oversight and compliance monitoring

Knowledge & Skills

Essential

• In-depth knowledge of national and local health policy, quality, safety and clinical governance frameworks within the NHS and integrated care environments, and their application to nursing practice.
• Proven leadership skills with a track record of setting, upholding and role modelling nursing professional standards, ensuring safe, effective and ethical practice across complex organisational environments
• Excellent communication and influencing skills, with the ability to provide clear professional advice and assurance to senior leaders and system partners, while constructively challenging to strengthen quality, safety and professional standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Ash Green Learning Disability Centre

Ashgate Road

Chesterfield

S42 7JE

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Provide autonomous assessment, diagnosis and management of patients presenting with urgent, acute and undifferentiated health needs. Develop treatment plans, initiate appropriate interventions, manage clinical risk and ensure safe referral or escalation when required.

Home Visiting and Community-Based Care

Undertake home visits for patients unable to attend practice, delivering comprehensive clinical assessment and treatment in community settings. Support care closer to home and help prevent unnecessary hospital admissions where clinically appropriate.

Same-Day Access, Triage and Clinical Prioritisation

Provide timely same-day care through face-to-face, telephone and remote consultations. Assess urgency, prioritise patients according to clinical need and contribute to effective patient navigation across services.

Communication and Multidisciplinary Working

Work collaboratively with GPs, nurses, pharmacists, community teams and other healthcare professionals to deliver coordinated, patient-centred care. Communicate clearly with patients, carers and colleagues to support informed decision-making.

Delivering a Quality Service and Clinical Governance

Maintain high standards of clinical practice through accurate record keeping, evidence-based care, patient safety activities, audit and quality improvement initiatives. Contribute to the ongoing development of urgent care pathways and services.

Professional Practice and Development

Maintain professional registration and continuing professional development requirements. Participate in clinical supervision, reflective practice and learning activities to support the delivery of high-quality urgent care services.

Information Governance

Ensure accurate use of clinical systems and maintain confidentiality in line with information governance and data protection requirements, supporting safe and effective patient care.

Health, Safety, Infection Prevention and Equality

Work in accordance with organisational policies relating to health and safety, lone working, infection prevention and safeguarding. Promote equality, diversity and inclusion, ensuring equitable access to care for all patients.

Person Specification

Additional Criteria

Essential

• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Clinical Knowledge
• Knowledge of general practice systems, pathways and the wider primary/community care environment.
• Knowledge of frailty, multimorbidity and complex community assessment.
• Knowledge of medicines optimisation and prescribing in primary care.
• Knowledge of clinical governance, patient safety and quality improvement in primary care.
• Clinical and professional skills
• Independent prescribing and medicines-management skills.
• Ability to provide clinical advice, case discussion or debrief to colleagues.
• Clinical supervision and competency-assessment skills.
• Audit, service evaluation or quality-improvement skills.
• Teaching and facilitation skills.
• Personal attributes
• Interest in developing urgent and community-based care within general practice.
• Ability to contribute to service redesign, clinical pathways or wider organisational learning.

Experience

Essential

• Substantial post-registration clinical experience.
• Demonstrable experience of autonomous assessment and clinical decision-making.
• Significant experience assessing acutely unwell, undifferentiated or deteriorating patients.
• Experience of working independently in community, ambulance, urgent, emergency or comparable clinical settings.
• Experience of making safe decisions about treatment, referral, escalation and disposition

Desirable

• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Qualifications

Essential

• Registered Paramedic with the HCPC, Registered Nurse with the NMC, or another appropriately registered healthcare professional with directly relevant urgent-care experience.
• Evidence of continuing professional development relevant to acute and urgent clinical practice
• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Independent / non-medical prescribing qualification.
• Postgraduate study at Level 7 in urgent care, minor illness, clinical assessment or a related field.
• MSc Advanced Clinical Practice or equivalent advanced-practice qualification.
• Clinical supervision, mentorship or teaching qualification.
• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plansTo provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribers OnlyPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.

CMDU OnlyThis is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.Communicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act.

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership development roles and contribute to service improvement.Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomes will improveHelp in the development and evaluation of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patientsMonitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelinesSupervision and SupportClinical Practitioners working within SevernSide services will have access to and participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Clinical Practitioners will have access to and be expected to attend regular clinical forums and supervision both during shift and as a CPD offer which is multiple professional.The post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience and willing to work towards this qualification
• Ability to conduct remote consultation/assessment
• Post registration (excluding newly qualified) experience in at least one of the following areas: o General Practice o Minor illness o Walk-in-Centre o A&E o 999/111 o Minor Injury Unit o Community o Out of Hours

Desirable

• Independent prescribing (essential for prescribing rates)
• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion

Desirable

• Experience of treating patients of all ages (from neonatal to geriatric)
• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict

Other

Essential

• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plans

To provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice

CMDU Only

This is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.

Communication

Effective communication as part of the Nursing & AHP Leadership Team providing representation across IUC, ensuring partnership working and working with a variety of stakeholders.Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatmentCommunicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership roles and contribute to service improvement.

Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomesdevelop and evaluate of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients safety and security legislation, policies, procedures, and guidelines

Supervision and SupportLead Clinical Practitioners working within SevernSide services will participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Lead Clinical Practitioners will be expected to participate regular clinical forums and supervision both during shift and as a CPD offerThe post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Leadership and ManagementLead Clinical Practitioners will manage a team of Clinical Practitioners, providing regular one to ones, clinical supervision, feedback and support as part of the Nursing & AHP Leadership TeamLead Clinical Practitioners will be responsible for areas Quality Improvement to ensure service improvements and be part of driving change within the organisationLead, participate and provide representation in senior Lead meetings to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patient

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• BSc degree or equivalent with evidence of working at master's level with or towards ACP status
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience
• Ability to conduct remote consultation/assessment
• Evidence of CPD within last 2 years
• Post registration experience in at least one of the following areas: o General Practice / Minor illness o Walk-in-Centre o A&E / Minor Injury Unit o 999 / NHS 111 o Community o GP Out of Hours
• Independent Prescribing Qualification

Desirable

• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion
• Listen, coach, and give feedback in a way that maintains personal integrity and helps others to improve
• Experience of treating patients of all ages (from neonatal to geriatric)

Desirable

• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict
• Competent computer literacy and strong written and verbal communication skills

Leadership Skills

Essential

• Use your interpersonal and leadership skills to influence and build partnerships with a wide range of stakeholders in an organised and prioritised fashion.
• Provide leadership and tenacity to engage, inspire, and motivate others, valuing and respecting everyone's contribution and driving delivery of objectives
• Implement strategic policies through your good clinical judgment and strong decision-making skills.
• Use a positive attitude towards innovation and change alongside your change management skills to bring about significant service improvements
• Take personal responsibility for your own performance, demonstrating your willingness to learn from self-reflection and feedback from others
• Maintain professionalism and manage sensitive and emotive situations, remaining non-judgmental during times of sensitivity, stress, and potential conflict
• Handle difficult situations, including those involving diverse opinions, conflict, adverse clinical outcomes, and clinical performance (and related) issues
• Use your own initiative to work independently
• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

The post holder will be expected to:

Clinical Care

• Provide high-quality, evidence-based nursing care within their professional competence.
• Undertake chronic disease reviews and support patients in managing long-term health conditions.
• Undertake cervical screening in accordance with current national guidance and practice procedures.
• Administer childhood and adult immunisations and vaccinations in accordance with current guidelines and authorised protocols.
• Undertake wound assessment, wound care and dressings.
• Undertake venepuncture and other appropriate clinical procedures.
• Carry out NHS Health Checks and provide appropriate health promotion and lifestyle advice.
• Administer medications and injections safely and appropriately within the post holder's professional competence.
• Recognise situations requiring referral to, or advice from, a GP or other appropriate healthcare professional.

Patient Care

• Provide compassionate, respectful and patient-centered care at all times.
• Support patients in improving and maintaining their health and wellbeing.
• Provide appropriate health education and advice to patients and carers.
• Maintain patient dignity, privacy and confidentiality.

Clinical Governance

• Maintain accurate, contemporaneous and confidential patient records.
• Work in accordance with practice policies and procedures and relevant professional requirements.
• Follow infection prevention and control procedures.
• Participate in clinical governance, audits and quality improvement activities where appropriate.
• Maintain professional competence and undertake appropriate continuing professional development.

Team Working

• Work effectively as part of the multidisciplinary practice team.
• Communicate effectively with GPs, nursing colleagues, Healthcare Assistants, administrative staff and other healthcare professionals.
• Contribute positively towards a supportive and professional working environment.
• Attend appropriate clinical or practice meetings as required.

Person Specification

Experience

Essential

• * Previous experience working as a Practice Nurse within General Practice / Primary Care
• * Experience of delivering immunisations and vaccinations
• * Experience of cervical screening
• * Experience in the management of long-term conditions
• * Experience in wound care and general treatment-room nursing

Desirable

• * Experience using EMIS Web or another GP clinical system
• * Experience of NHS Health Checks
• * Experience in travel health

Additional Information

Essential

• Experienced Practice Nurse required for 10 hours per week
• Lanfranc Medical Centre is looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team for 10 hours per week. The successful candidate will have previous General Practice experience and be competent in chronic disease management, cervical screening, immunisations and vaccinations, wound care and other core Practice Nurse duties.
• Salary depending on experience.

Skills and Knowledge

Essential

• Excellent clinical and patient-care skills
• * Good written and verbal communication skills
• * Ability to work independently within professional competence
• * Ability to work effectively as part of a multidisciplinary team
• * Good organisational and time-management skills
• * Ability to maintain accurate clinical records
• * Understanding of patient confidentiality and information governance
• * Commitment to maintaining and developing professional knowledge and clinical competence
• * Ability to adapt to changing priorities within a busy General Practice environment

Desirable

• * Basic IT skills

Qualifications

Essential

• * Registered Nurse
• * Current and valid NMC registration
• * Appropriate training / competency in cervical screening
• * Appropriate training / competency in immunisations and vaccinations

Desirable

• * Additional qualifications or training in chronic disease management
• * Independent / Supplementary Prescribing qualification
• * Travel health qualification or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lanfranc Medical Centre

Address

Lanfranc Medical Centre

2 Lanfranc Court

Greenford Road

HARROW

Middlesex

HA1 3QE

United Kingdom

Employer's website

https://www.lanfrancmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in and perform routine tasks related to patient care, as directed by senior nursing staff and GPs. Duties to include;

LTCs

Urinalysis

ECGs

Peak flow readings

24 hr BP

Venepuncture

Blood pressure measurements

Diabetic Foot checks

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Requesting basic pathology tests, for example urine culture, swabs

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Any other duties within skill set that may be required

Person Specification

Qualifications

Essential

• Maths & English GCSE grade 9-4

Experience

Essential

• HCA experience is essential
• Able to perform all duties in the job description is essential.

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ

United Kingdom

Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)