Job description

Job responsibilities

Job responsibilities

Job Summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical Responsibilities

In accordance with the job plan, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing acute and repeat

Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Practice:

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

A commitment to life-long learning and audit to ensure evidence-based best practice

Contributing to evaluation/audit and clinical standard setting within the practice

This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the posts purpose. The job description will be kept under review and may be changed according to Practice requirements. Discussions on any major changes will be held with the postholder.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Production of performance and quality information

To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.

To assist in the production of information for clinical audit.

To undertake ad-hoc work related to the performance of the practice under the guidance of the Partners.

Data Quality

To work within the clinical computer system to improve data quality, using the expertise of other data staff where appropriate.

Equality & Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

This role is considered to be a developmental position and the jobholder will be encouraged to develop personal and business skills.

Quality

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will:

Communicate effectively with other team members.

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

External communication will be with patients, Clinical Commissioning Groups and other NHS bodies, and other GP practices and service providers.

Contribution to the Implementation of Services

The post-holder will:

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• - Fully qualified GP with GMC registration
• - Inclusion on performers list
• - Vocational training certificate or equivalent
• - Annual appraisal and revalidation, and maintain
• - Basic life support
• - EMIS
• - Experience within primary care
• - Triage
• - Face to face consultations
• - Chronic disease management
• - Clinical governance
• - Delivery of QOF targets
• - Basic computer literacy skills
• - Good telephone manner, clear speech
• - Good record keeping
• - Communication and listening skills
• - Ability to work in a multi-professional team
• - Ability to work under pressure, manage demanding workloads
• - Aware of needs of patients, relatives and carers
• - Adhere to confidentiality requirements
• - Ability to cope with patients under extreme stress from both social and clinical circumstances
• - Ability to handle change and unexpected urgent requirements
• - Effective communication skills to enable conversations about medical issues with patients and colleagues
• - Flexible, caring and empathetic
• - Self motivated
• - Professional approach
• - Presentable appearance
• - Reliable, punctual and committed to work
• - Full UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Edgworth Medical Practice Ltd

Address

354 Bolton Road

Edgworth

Bolton

BL7 0DU

United Kingdom

Employer's website

https://www.edgworthmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The main practice is situated in Penrhyn Bay with a branch surgery in Deganwy with a list size 6500 with 1 Senior Partner, 3 Salaried GP's, 2 P/N's & a HCA with excellent administrative support.

We offer flexible surgery sessions to suit work life balance and generous annual leave and family friendly holidays are encouraged. We are right on the North Wales Coast and very close to Snowdonia National Park. There are no buying in costs and excellent links to Chester, Liverpool & Manchester.

The practice holds a Certificate of Sponsorship.

Person Specification

Qualifications

Essential

• Full GMC Registration On the National GP Register.

Desirable

• MRCGP Vocational Training Certificate.

Experience

Essential

• Experience in working in a primary care setting.

Desirable

• Experience working with the EMIS system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Penrhyn Bay Medical Centre

Plas Penrhyn

Penrhyn Bay

Llandudno

Gwynedd

LL30 3EU

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a difference in your local community

Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for a confident, compassionate and committed Care & Support Worker to join our team at Cygnet Hospital Kewstoke, located on Beach Road in the coastal village of Kewstoke, near Weston-super-Mare.

This is more than just a care job. It is an opportunity to be part of a local team making a positive difference in peoples lives, supporting recovery, promoting independence and helping to build trust with the wider Kewstoke and Weston-super-Mare community.

If you are looking for a rewarding Care & Support Worker job in Kewstoke, a mental health support worker role near Weston-super-Mare, or a career in health and social care where you can genuinely make an impact, we would love to hear from you.

About Cygnet Hospital Kewstoke

Cygnet Hospital Kewstoke provides care and support for men and women with mental health needs, including emergency admissions, rehabilitation pathways and specialist support for individuals with complex mental health presentations.

Set within more than 16 acres of landscaped grounds and overlooking the Bristol Channel, our peaceful beachside location helps us pr ovide a calm, therapeutic and recovery-focused environment. The hospital offers a broad range of therapies including CBT, Schema Therapy, EMDR and DBT, supporting service users to build confidence, develop coping strategies and work towards their personal goals.

As part of our team, you will play an important role in delivering safe, respectful and person-centred care every day.

A local role with real purpose

We know how important Cygnet Hospital Kewstoke is to the local area. We want to continue building strong, positive relationships with the community by being a responsible local employer, providing high-quality care and supporting people to recover in a safe and therapeutic environment.

By joining us as a Care & Support Worker in Kewstoke, you will help us:

• Deliver compassionate care that makes a real difference
• Support people through some of the most difficult times in their lives
• Promote dignity, independence and hope
• Contribute to a safer, more supportive therapeutic environment
• Be part of a team that local people can feel proud of

About the Role

This role involves working 12-hour shifts, with a mixture of day and night shifts.

Salary: £13.45 per hour.

As a Care & Support Worker, you will support service users with their day-to-day needs, emotional wellbeing and recovery journey. You will work closely with nurses, therapists and wider clinical teams to provide consistent, compassionate and safe support.

Your day-to-day responsibilities will include:

• Offering enhanced care using a flexible and person-centred approach
• Providing physical and emotional support to people in our care
• Building positive, professional and trusting relationships with service users
• Learning about each individuals needs and supporting them in the most appropriate way
• Assisting with medical, welfare and personal support needs
• Reporting on medical and welfare needs as required
• Supporting safeguarding practices and maintaining professional boundaries
• Helping to maintain a safe, clean and therapeutic environment
• Encouraging independence, confidence and positive daily routines
• Working as part of a supportive multidisciplinary team

You are...

We are looking for people who care deeply about making a difference.

• Genuinely driven to improve peoples lives
• Compassionate, patient and respectful
• Confident working in a mental health care environment
• An excellent communicator
• A good team player
• Sensitive and intuitive in your approach
• Reliable, resilient and willing to learn
• Passionate about empowering people and supporting independence

Previous experience in care, mental health, support work or healthcare can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. You will be joining a team where your work matters and where you will be supported to develop.

• Excellent career prospects
• Opportunities for further learning through our apprenticeship scheme
• Expert supervision and support
• Employee referral scheme
• Free Health Cash Plan
• 24-hour free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and insurance support
• Pension scheme
• Employee NHS discount savings
• Cycle to Work scheme
• Smart Health Toolkit, including fitness programmes, nutrition consultation and health checks

Frequently Asked Questions

Where is Cygnet Hospital Kewstoke located?

Cygnet Hospit al Kewstoke is located on Beach Road in Kewstoke, just outside Weston-super-Mare in North Somerset, overlooking the Bristol Channel.

What type of role is this?

This is a Care & Support Worker role in a mental health hospital, supporting people with emotional, physical and welfare needs as part of their recovery journey.

What shifts will I work?

You will work 12-hour shifts, with a mixture of days and nights.

How much does the role pay?

The role pays £13.45 per hour.

Is this role suitable for someone local to Kewstoke or Weston-super-Mare?

Yes. This is a great opportunity for someone from Kewstoke, Sand Bay, Worle, Weston-super-Mare, North Somerset or the surrounding area who wants a meaningful local role in health and social care.

Is sponsorship available?

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for this role.

Ready to make a positive difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Hospital Kewstoke as a Care & Support Worker and help us provide safe, compassionate and recovery-focused care in the heart of the local community.

Apply now to start your career with Cygnet.

We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

weston super mare

BS22 9UZ

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Practice Manager is responsible for:

Business Management

• Contract performance monitoring, review and sign up
• Keep abreast of new business changes and opportunities and produce workable solutions to present to the Partners
• Lead on business development, systems and project management
• Develop business protocols and procedures, review and update as required
• Manage the procurement of practice equipment, supplies and services within target budgets
• Maintain full and comprehensive insurance cover for the building and contents, including public and employers liability
• Attend business meetings and represent the GP practice at external meetings where considered appropriate by the GP Partnership, including PCN meetings.
• Lead the online presence of the practice
• Plan, schedule and chairing of meetings ensuring agendas are prepared, meeting minutes taken and actions undertaken
• Lead on all matters related to the management and maintenance of the practice premises
• Lead on health and safety matters and conduct annual risk assessments
• Ensure the fire safety standards and training are maintained in line with legislation
• Ensure the building is safe and secure at all times
• Finance
• Explore and deliver opportunities to improve profitability through maximising income and management of overhead expenditure
• Manage contracts for services e.g. utilities, maintenance, gardening, window cleaning, etc ensuring value for money
• Maintain an effective liaison with the finance colleagues

Contract Delivery, Performance and Quality

• Lead on change and continuous improvement initiatives; coordinating all projects within the practice
• Interpret and lead on implementation of national, local and practice quality standards alongside the Partners
• Oversee the development and management of patient services
• Lead on all matters related to the demand and capacity of services and appointments and work with the Partners and the clinical team to overcome challenges and seek solutions together
• Lead on ensuring that all clinicians are registered with the appropriate professional body, revalidation has been undertaken and ensure that DBS and liability insurance is in place
• Lead on all matters related to the Care Quality Commission (CQC) registration and compliance with the registered manager
• Ensure the team achieve QoF targets
• Lead with the Partners on Equality & Diversity
• Lead on all Health and Safety matters related to the GP practice
• Lead on IT matters including with the partners overseeing confidentiality and adherence to GDPR
• Respond appropriately to any Freedom of Information requests
• Implement the Practice Complaints Procedure
• Implement the Significant Events Procedure
• Alert other team members to issues of quality and risk
• Effectively manage own time, workload and resources
• Maintain responsibility for own personal development
• Communicate effectively with other team members, external agencies and organisations, with patients and carers and the Patient Group as and when appropriate
• Recognise peoples needs for alternative methods of communication and respond accordingly

Human Resources

• Lead on all matters related to human resource management in line with General Practice/NHS standards and good practice to include performance and disciplinary
• Be the direct line manager for the administrative team and on non-clinical matters for the clinical team
• Oversee the recruitment and retention of staff
• Oversee staff induction and ongoing training needs
• Lead on performance management for employed staff
• Develop staff skill-mix, monitor skill-mix, deployment of staff and set role boundaries
• Implement an effective staff appraisal process
• Ensure all staff have an up-to-date DBS check as required for their role
• Ensure all staff are competent and safe to carry out their work including initial employment checks
• Maintain and develop the practices employment policies and procedures to comply with all relevant employment legislation

Equality and Diversity

• The post holder will support the equality, diversity and rights of patients, carers and colleagues
• Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behave in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

This job description does not represent an exhaustive list of duties and may be amended in the light of practice and service changes and developments. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

Person Specification

Experience

Essential

• Experience
• Essential
• Experience of working in a GP Practice as a manager / leadership team
• High levels of integrity with patient care being a priority
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Motivated with an ability to drive and deliver change effectively
• Flexibility to work outside of core office hours
• Maintains confidentiality at all time
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of managing multidisciplinary teams
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects, workforce planning and practice development
• Excellent communication and interpersonal skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• SystmOne or similar user skills
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams enhance morale and maintain a positive working environment including team building sessions
• Polite and confident
• Flexible and cooperative
• Ability to use initiative and judgement with a solution focused approach

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills
• AMSPAR Qualification / Post Graduate level HR or Business or Primary Care Management qualification of similar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westleigh Medical Practice

Address

4 – 12 Westleigh Lane

Westleigh

Leigh

WN7 5JE

United Kingdom

Employer's website

https://www.westleighmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Care Navigator West Derby Medical Centre

REPORTS TO: Leadership team

Accountable to : Head of Operations

HOURS: Flexible between 7:00 20:00 as per rota

SALARY: £12.68 per hour

Job Summary:

Receive, assist, and direct patients in accessing the appropriate service or healthcare professionals in a courteous, efficient, and effective way. To possess excellent customer care skills and ensure all patients and staff are offered an effective, efficient, and courteous service always

Provide general assistance within the whole Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• To have a thorough knowledge of all Practice procedures and protocols and EMIS clinical system
• To work in accordance of written protocols
• Handling and opening of all mail coming into the surgery
• Scanning all hospital and clinics correspondence into the practice clinical system
• Digital fax and photocopy as requested
• Coding hospital discharge and clinic letters
• Taking action of all necessary hospital discharge letters/clinic letters
• Summarising patient files
• Registering & deducting new and old patients
• Checking NHS mail, OOH and electronic letters for any action needed i.e. eConsultations
• Using Iplato/Accurx to send text messages to patients
• Opening and closing of business premises
• Stocking clinicians rooms with all appropriate equipment
• Cold chaining (checking fridge temperatures are within range and reporting any abnormal readings to practice management)
• Use of PCSE for record movement and queries

• Navigating patients to the most appropriate services i.e. identifying emergencies, referring calls to nominated stakeholders .
• Liaising with patients at the reception desk and via telephone and also digitally
• Liaising with all non-practice staff i.e. ICB teams , Care home staff , Health Visitors, District Nurses Community matrons , Coroners office etc.
• Handling patient queries politely and courteously
• Processing repeat prescriptions
• Signing out controlled drug prescriptions
• Taking action of alerts for monitoring bloods/chronic illnesses ensuring patients are up to date
• Meeting QOF / IIF / GP Spec targets, and arranging appropriate appointments and adding correct invite codes
• Processing blood forms when instructed by GP or when checking if patient is overdue for any specific blood tests
• Making general referrals to Treatment room, district nurses etc.
• Creating receiving and completing tasks between clinical and non-clinical staff
• Processing letters to patients
• Identifying emergencies and ensuring all protocols are followed during these emergencies
• Proactively handling minor complaints from patients and referring to the leadership team when required

• Process appointment requests for urgent on the day and future appointments from patients by telephone, in person, via email or eConsultation
• Taking home visit request

• Registrations of new patients computer data entry and medical records
• Process patients change of address computer data and medical records (have knowledge of Practice area boundary )
• Process repeat prescription request in accordance with Practice guidelines

• Have working knowledge of telephone system, during and after hours
• Answer the telephone in polite and courteous and professional manner and adhere to practice guidelines at all times
• Handling complaints received from telephone on a courteous , polite manner

• Clear rooms after surgeries and ensure they are stocked for the following day
• Ensure building security have thorough knowledge of doors/windows/alarm process
• Any other tasks and duties allocated by the leadership team that are deemed to be necessary
• Problem solving with colleagues in a positive , professional manner
• Team support

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance at all times
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Good standard of education

Desirable

• Experience within an NHS setting with EMIS / Clinical system experience

Experience

Essential

• Must be able to work as part of a team and also autonomously

Desirable

• Experience of working within primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Derby Medical Centre

Address

West Derby Medical Centre

3 Winterburn Crescent

Liverpool

L12 8TQ

United Kingdom

Employer's website

https://westderbymc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Qualifications/Skills

Essential

• Full registration and a licence to practise with the GMC.
• Evidence of higher specialist training and experience in Haematology equivalent to UK CCT/CESR standards.

Desirable

• MRCP or equivalent MRCPath (Haematology)
• Specialist Registration, or within 6 months of award at time of interview.
• Accredited specialist in Haematology (or within 6 months of gaining CCT) or equivalent

Experience

Essential

• Experience in managing acutely unwell general medical patients / Core Medical Training
• Broad training in all aspects of clinical and laboratory haematology

Research and Audit

Essential

• Evidence of audit and the implementation of change following the audit

Education and Teaching

Essential

• Experience in teaching undergraduate and postgraduate students and doctors
• Proven knowledge of systems and process of NHS or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

• Supporting the Senior Management Team and Educators in the Training hub team with administrative functions to include minute taking, training hub telephone queries, data collation etc.

• Ensure the effective deployment of the senior teams time (including diary management, correspondence, arranging meetings and events, assembling agendas and meeting papers, minute taking and other core tasks).
• Support Data collection for a variety of reporting metrics for HEE, NHSE/I and other commissioning bodies. In particular around workforce metrics.
• Supporting, co-ordinating and arranging a variety of events such as schools and colleges careers days, educational events and award events.
• Liaising with a wide range of staff both inside and external to the business.

KEY RELATIONSHIPS

Internal

Training Hub staff core team and educators

Business and Project Development Manager

IT team

Business Intelligence team

Finance team

Quality team

Director of Nursing and Quality

Communications team

HR team

External

General Practice

Primary care partners such as PCNs and other federations

ICB

Universities in particular Worcestershire, Wolverhampton and Birmingham City

Training providers

Communications teams in partner organisations

Commissioners at HEE, NHSE/I and other commissioning bodies

Main Responsibilities

The main responsibilities are set out below.

• Provide a full range of Personal Assistant and administration duties, including the taking of dictation and minutes, typing of correspondence and preparation and distribution of reports and other documents. To produce accurate work to a high level of presentation whilst working to tight timescales and deadlines.

• Following meetings to ensure that any follow-up action is identified, logged and proactively taken forward, prompting colleagues about action needed, as necessary.

• Handle sensitive queries in writing, by telephone or in person from colleagues, partner organisations, education providers and commissioners in an effective, sensitive manner as a representative of the Training Hub and Taurus Healthcare, to reflect a positive image. To be aware of sensitivities and reflect and interpret these accordingly wherever appropriate.

Support the senior team with data collation for workforce metrics and project/program data.

Use own initiative to determine what help can be provided to the senior team, to support and assist and act accordingly.

To assist in the production of documents, charts, tables, etc., by use of Microsoft IT Packages, e.g. Word, Excel, PowerPoint and use Outlook to disseminate certain information/documents by Email.

Provide project/program administrative support for senior team.

Provide project/program administrative support for educators as delegated by the senior team.

Support the training hub team members with any other administrative tasks as required such as correspondence, reports and presentations.

Support with planning, co-ordinating and facilitating meetings.

Management of electronic diaries. In particular PA function for the Chief Training hub Officer. Manage the diary in a constructive and supportive way and prepare appointment schedules. Re-schedule appointments in response to changing demands. Arrange conferences and time outs which may include production of draft agendas, arranging speakers and equipment, ensuring any relevant deadlines are factored in.

Carry out research on behalf of the senior team through use of the internet and other media in respect of varying issues.

• Use the information technology available to communicate effectively within the organisation and to deliver a high standard of performance within the role. Including the day to day updating of website materials and request to IT support services where required.

Ability to work flexibly providing cover to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately.

To actively participate in any developmental work.

*A full Job Description & Person Specification is attached to this advert*

Person Specification

Skills

Essential

• Excellent communication skills, writing clearly for a range of audiences.
• Ability to deliver to agreed deadlines.
• Excellent organisational skills.
• Ability to work independently or as part of a team.
• Competent use of Microsoft Office programmes.
• Has a responsive, solution focused approach to addressing issues and barriers.
• Able to build and sustain good working relationships.
• Ability to utilise project management template to facilitate delivery, monitoring and reporting.
• Good level of accuracy and attention to detail.

Desirable

• Ability to learn new systems quickly.
• Ability to utilise project management template to facilitate delivery, monitoring and reporting.

Experience

Essential

• Experience of Primary Care
• Experience of working collaboratively with internal and external partners
• Experience of working as a PA Support role, including the management of busy diaries.
• Awareness of Health Education England and NHS England
• A good understanding of Confidentiality and Data Protection Act and GDPR
• Experience in producing correspondence, reports and presentations.
• Experience in accurate minute taking/transcribing.
• Experience in planning, co-ordinating and facilitating meetings.
• Experience in management of electronic diaries.

Desirable

• Experience of updating web based content as a day to day maintenance non specialist level.

Other Job Requirements

Essential

• Ability to travel around Herefordshire and Worcestershire as required, and further, as necessary.
• Clean driving licence and access to car to travel to meetings.

Personal Qualities & Attributes

Essential

• Can work as a team player.
• Is open and honest and acts with integrity.
• A good understanding of equality and valuing diversity principles.

Qualifications

Essential

• Evidence of ongoing professional development.
• NVQ Level 2 Business Administration.
• GCSE English or equivalent level.
• GCSE Mathematics or equivalent level.

Desirable

• Educated to A Level, or equivalent.

Employer details

Employer name

Taurus Healthcare Limited

Address

Taurus Healthcare Ltd

Whitecross Road

Hereford

HR4 0DG

United Kingdom

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

Are you a friendly and organised individual with a passion for helping others? Talybont surgery is looking for a dedicated Receptionist to join our close-knit team. This position requires a detail-oriented individual with excellent organisational skills and the ability to multitask in a fast-paced environment. As a Medical Receptionist, you will be responsible for handling telephone calls, booking appointments, completing tasks allocated to the reception team, and providing administration cover when needed. Your contribution will be vital in supporting our clinical team and enhancing patient care.

What we Offer

• NHS Pension

• Sick pay

• Employee Assistance Programme

• On-site parking

• Discount at local pharmacy

Why join us?

• Be part of a supportive and friendly team

• Opportunities for professional development and growth

• Contribute to providing excellent patient care in your community

Person Specification

Qualifications

Essential

• N/A

Desirable

• Business Admin Level 2 or equivalent

Experience

Essential

• Use of computer systems
• Making and answering telephone calls in a friendly and professional tone

Desirable

• Working in a GP practice
• Use of EMIS, Docman, Accurx, EPS, Teams and Medlink

Additional criteria

Essential

• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A proactive attitude with a willingness to learn and adapt in a varied role
• Ability to work in fast-paced environment and handle multiple tasks

Desirable

• Basic Welsh speaking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Tal-y-bont Surgery

Station Road

Pontarddulais

SA4 8TJ

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of theMedical Receptionist. There may occasionally be a requirement to carry out other duties depending on workload, operational needs, and staffing levels.

Primary Responsibilities

• Receive and process correspondence from hospitals, external healthcare providers, and other agencies.
• Scan and upload documents onto theEMISclinical system, ensuring accurate patient record management.
• Review and appropriately allocate documents withinEMIS, forwarding them to the relevant clinician for review and action.
• Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner.
• Photocopy and prepare documentation as required by clinicians and practice staff.
• Provide cover for colleagues during periods of absence to ensure continuity of service.
• Accurately input patient information and updates intoEMISwhere required.
• Manage and resolve patient queries efficiently, escalating issues where appropriate.
• Maintain a clean, organised, and efficient reception environment at all times.
• Support the clinical team with day-to-day operational tasks as required.
• Complete tasks relating to patient results, correspondence, and clinical letters where appropriate.
• Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice.
• UseEMISand other digital systems effectively for patient record management, appointment scheduling, and internal communication.

Secondary Responsibilities

In addition to the primary responsibilities, the Medical Receptionist may also be required to:

• Maintain and monitor the practice appointment system usingEMIS.
• Process appointment requests received in person, by telephone, and via online systems.
• Answer incoming telephone calls and direct them appropriately or deal with enquiries where possible.
• Signpost patients to the appropriate healthcare professional or NHS service.
• Support practice audits and administrative reviews as directed by management.
• Process incoming electronic communications and documents where required.
• Scan and attach patient-related documentation accurately to patient records withinEMIS.
• Carry out opening and closing procedures in accordance with the practice rota and operational requirements.

No agencies or canvassers. We are managing this recruitment directly.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent;
• GCSE Mathematics & English (C or above);
• AMSPAR Receptionists Qualification;
• NVQ Level 2 in Health and Social Care;

Experience

Essential

• Experience working on EMIS or System One
• Experience working with the general public.

Desirable

• Experience in administrative duties;
• Experience working in a health care setting;

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Exmoor Surgery

Exmoor Street

London

Uinted Kingdom

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Qualifications

Essential

• Registered Nursing Associate with current UK NMC registration
• Educated to a minimum level 5 Foundation degree level specific to nursing associate practice
• GCSEs Grade 9 - 4 in Maths and English or equivalent
• Care Certificate

Experience

Essential

• Previous experience of working within a health / care setting in the field of area applied for
• Relevant experience of working self-directed or as part of a team.
• Evidence of continuing professional development

Skills & Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role contributes to service development
• Understands and acts in line with NMC professional standards for practice contained within the Code
• Relevant clinical skills in the area of work
• Excellent interpersonal and communication skills. Ability to communicate effectively (written, verbal, non- verbal communication) with patients/relatives, carers and other members of the multi-disciplinary team
• Ability to develop effective and appropriate relationships with people, their families, carers and colleagues.
• Ability to deal with non-routine and unpredictable nature of workload and individual patient contact
• Insight into how to evaluate own strengths and development needs, seeking advice when needed
• Ability to work well as part of a multidisciplinary team
• Ability to work on own initiative
• Ability to organise and prioritise own workload effectively
• Able to recognise own limitations in the context of the nursing associate role
• Knowledge of when to seek advice and escalate to an appropriate registered health or care professiona
• Ability to participate in reflective practice and clinical supervision activities
• IT awareness and ability to use NHS systems
• Ability to support, supervise and act as a role model to nursing associate students, other learners and health care support workers as required within the clinical setting.

Key Attributes

Essential

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010) (dependent on borough)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Watford Skidmore way Clinic

Rickmansworth

WD3 1SZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

No canvassing or recruitment agencies, please.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

St. Charles Hospital

Exmoor Street

London

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Principal Duties and Responsibilities:

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks this will be dependent upon factors such as workload and staffing level.

Effective management of long term conditions.

Maintain accurate clinical records in conjunction with good practice, policy and guidance.

Work as a team member with all relevant providers of primary and community care services.

Generic prescribing adhering to local and national guidelines.

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

Support the management team in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.

Provide emergency locum cover in unforeseen/exceptional circumstances in negotiation with the management team.

Work in accordance with practice policies and procedures and assist in their development.

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times.

Participate in practice audits as requested by the audit lead

Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).

Contribution to QOF and any local or direct enhanced services which the Practice has signed up for.

Person Specification

Experience

Essential

• Knowledge of methods of developing clinical quality assurance and evidence based practice
• Evidence of up to date knowledge and skills
• Evidence of ability to maintain and monitor high standards of care
• Evidence of professional development and knowledge
• Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively
• Excellent Computer Skills

Desirable

• Basic IT skills
• Experience of QOF and clinical audit
• SystmOne

Qualifications

Essential

• Qualified GP
• Inclusion in the GMC Register
• On the PCSE Medical Performers List
• Eligibility to practice in the UK independently

Desirable

• Experience of working in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Knightsbridge Medical Centre

Address

Pavilion Road

London

SW1X 0ET

United Kingdom

Employer's website

https://www.knightsbridgemedicalcentre.org.uk (Opens in a new tab)

Job description

Job responsibilities

To answer incoming calls in a polite and professional manner

To retrieve referrals from the e-RS software.

To ensure that all new and follow-up patients receive an appointment within appropriate clinical and administrative timescales.

To co-ordinate with the Rota Co-ordinator to ensure that an adequate number of clinic appointment slots are available at all times on the clinical system

To monitor clinic cancellations, and to ensure the patients demographic details, clinic waiting times and other key data are accurately checked and actioned as necessary.

To reschedule patient appointments which result in the cancellation of a clinic, ensuring that clinic slots are correctly cancelled and reallocated.

To liaise with the GPwSI and or relevant GP on matters relating to clinical care.

To respond to any queries from patients regarding administration of clinics and appropriately refer any clinical matters to the GPwSI in charge.

To ensure the use of the internal system and associated systems are carried out according to practice guidelines and procedures

To maintain appropriate patient records and spreadsheets including results and patient satisfaction.

To provide patients with basic clinical advice

To process correspondence

To cover reception for clinics if necessary

To carry out other administrative tasks as the need arises, either to comply with current service regulations or accepted current medical practice, or for the best interests of the service to patients

Person Specification

Skills and Attributes

Essential

• Adopts a flexible approach to work
• Works well in a team
• Excellent communicator with a confident and polite telephone manner.
• Approachable and professional
• Knowledge of Data Protection and Confidentiality
• Prioritises workload safely
• Calm under pressure
• Good IT skills
• Awareness of personal development needs
• Uses initiative to take on extra tasks while demonstrating awareness of own limitations

Experience

Essential

• Relevant experience of working in a busy and demanding customer facing role.
• Experience of handling telephone enquiries.
• Microsoft Office.

Desirable

• Relevant Primary Care or NHS experience.
• Working knowledge of EMIS Web
• Working knowledge of e-RS

Qualifications

Essential

• Minimum 2 GCSE or equivalent including Maths and English

Employer details

Employer name

Cumbria Medical Services Ltd

Address

Cockermouth Primary Care Centre

Isel Road

Cockermouth

Cumbria

CA13 9HT

United Kingdom

Employer's website

https://www.cumbriamedicalservices.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

"No canvassing or recruitment agencies, please."

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Grove Village Medical Centre

4 Cleeve Court

Kilross Road

Bedfont

TW14 8SN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

The post holder will provide clinical expertise for developing and enhancing the service and will demonstrate advanced skills and competencies and ensure that evidence-based practice is inherent in all aspects of care and treatment.

Key Responsibilities:

Clinical Assessment and Care

Provide expert clinical assessment, diagnosis, and treatment for a wide range of acute and chronic conditions, within the scope of practice.

Conduct comprehensive health assessments for patients with complex care needs and those with multiple long-term conditions.

Prescribe medications and interventions in accordance with clinical guidelines and scope of practice.

Undertake home visits as needed to assess and support patients in their own environment.

Patient Management

Develop, implement, and evaluate patient management plans in collaboration with patients, their families, and the multidisciplinary team.

Deliver safe, evidence-based, and patient-centred care, ensuring that the individuals needs are met.

Provide follow-up care and support, monitoring progress and adapting treatment plans where necessary.

Leadership and Collaboration

Provide clinical leadership and mentoring to junior colleagues and other members of the clinical team.

Work closely with GPs, nurses, and other healthcare professionals to ensure integrated care delivery.

Promote best practices in clinical care and contribute to continuous professional development and team learning.

Quality and Compliance

Participate in audits, reviews, and quality improvement initiatives within the practice.

Ensure that all clinical activities comply with relevant policies, procedures, and regulations

Maintain accurate and timely patient records in accordance with data protection laws and practice protocols.

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with line management to meet organisational need

Effectively manage own time, workload and resources

Stay up-to-date with the latest clinical guidelines, advancements, and best practices in primary care

Infection Prevention & Control

In accordance with the Health and Social Care Act 2008, the post holder will actively participate in the prevention and control of infection within the capacity of their role. The Act requires the post holder to attend infection prevention and control training on induction and at regular updates and to take responsibility for the practical application of the training in the course of their work. Infection prevention and control must be included in any personal development plan or appraisal

Person Specification

Qualifications

Essential

• Registered Nurse Adult
• Advanced Nurse Practitioner qualification Level 7 or equivalent
• Non-medical prescribing qualification
• Relevant clinical postgraduate qualifications or experience

Experience

Essential

• Extensive clinical experience within a primary care, urgent care, or equivalent setting
• Demonstrable experience in minor illness and chronic disease management
• Experience of working autonomously and within a multi-disciplinary team

Desirable

• Working in GP practice
• Leadership or mentoring experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warley Medical Centre

Address

Warley Medical Centre

Kingsway

Oldbury

West Midlands

B68 0RT

United Kingdom

Employer's website

https://warleymedicalcentre.co.uk/ (Opens in a new tab)