Job description

Job responsibilities

DUTIES AND KEY RESPONSIBILITIES

Clinical Responsibilities:

In accordance with the working arrangements, the post-holder will make themselves available to undertake clinical sessions.

They will be expected to:

Provide surgery consultations, telephone consultations and home visits

Check and sign repeat prescriptions

Deal with queries, both over the telephone and in person

Handle paperwork and correspondence within the practice guidelines

Make professional and autonomous decisions in relation to presenting problems whether these are self-referred or referred from other health care workers within the organisation

Assess the health care needs of patients who have undifferentiated or undiagnosed problems

Screen patients for disease risk factors and early signs of illness

Consult with patients in line with current practice disease management protocols to develop care plans for health

Provide counselling and health education

Admit or discharge patients to and from the caseload and refer them to other care providers as appropriate

Record consultation notes clearly and contemporaneously within agreed standards

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions, avoiding hand-written prescriptions whenever possible

Prescribe in accordance with the Practice prescribing formulary, or generically, whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Management and Administration:

The post-holder will be expected to:

Work as part of the team to ensure Quality and Outcome Framework (QoF) and other local targets are met

Ensure all clinical information obtained from patients and other health and social care providers is fully coded utilising systems and processes in place at any given time

Take fair share of non-patient facing work including results, letters for example

Remain on site throughout duration of session

Attend and participate in multidisciplinary team meetings

Participate in the evaluation and audit of clinical and patient services

Participate in further development in services provided

Engage in fostering relationships with other local practices and NHS trusts

Be aware of and comply with all relevant practice policies and guidelines, including prescribing, confidentiality, data protection and health and safety

Support and guide where appropriate the management and administration teams in delivering a high quality service to patients

Training and Education:

The post-holder will be expected to:

Comply with the GP appraisal scheme

Uphold a commitment to life-long learning and audits to ensure evidence-based best practice

Attend training and events organised by the practice or other agencies where appropriate

The above list of duties is not exhaustive and may be subject of change as deemed necessary.

OTHER CONDITIONS

Annual Leave:

The post-holder will be entitled to WTE 6 weeks and the relevant number of bank holidays for the current calendar year, which will be pro-rata based on number of sessions worked

Communication:

The post-holder will recognise the importance of effective communication and will strive to;

Communicate effectively with colleagues

Communicate effectively with patients, carers and other members of the general public. They will be polite and courteous at all times and communicate relevant information where appropriate

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Be able to discuss with other members of the team how the policies, standards and guidelines will affect their own work

Participate in audits where appropriate

Confidentiality:

In the course of seeking treatment patients entrust the practice with, or allow the practice to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. Under the Data Protection Act 1998 and GDPR guidelines 2018, the post-holder must maintain the confidentiality of information about patients, careers, colleagues, other healthcare workers or the business of the practice. This work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to the post-holders dismissal.

Equal Opportunities:

It is the aim of the practice to ensure that no job applicant or employee receives less than favourable treatment on rounds of sex, marital status, race, colour, creed, religion, physical disability, mental health, learning difficulty, age or sexual orientation and is not placed at a disadvantage by conditions or requirements that cannot be shown to be justifiable. To this end the practice has an equal opportunities policy and it is for each employee to contribute to its success.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, which will include;

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

Health and Safety:

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.

The post-holder will assist in the promotion and maintenance of their own and others health, safety and security as defined in the practices Health and Safety Policy, which will include;

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages these risks

Making effective use of training to update skills and knowledge

Using appropriate infection-control procedures; maintaining work areas in a tidy and safe way and ensure that they are free from hazards

Personal and Professional:

The post-holder will participate in any training programme implemented by the practice which will include;

Participation in an annual individual performance review. They will take responsibility for maintaining a record of their own personal and professional development

Taking responsibility for their own development, learning and performance, demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will;

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Security:

It is the responsibility of all employees to work within the security policies and procedures within the practice to protect the patients, staff and visitors. This duty applies to the specific work area of the individual. All staff are required to wear official identification badges.

Flexibility:

The practice is currently working in a climate of great change within the NHS. It is therefore expected that all staff will develop flexible working practices to be able to meet the challenges and opportunities of working within the NHS.

Safeguarding:

It is the responsibility of all staff to ensure all patients and staff are safe. If any member of staff has any safeguarding concerns, these must be reported to the organisation safeguarding lead.

Person Specification

Qualifications

Essential

• Valid GMC registration

Desirable

• Minor Surgery or willing to train

Experience

Essential

• Experienced or newly qualified will both be considered

Desirable

• Minor surgery / Joint injections would be desirable, but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Duties will include:

Person Specification

Qualifications

Essential

• Applicants must have and be able to provide:
• CV
• Proof or Identity and qualifications
• Proof of GMC registration
• Proof of Indemnity cover
• Proof of DBS
• A valid driving licence
• Details of referees that the Practice can contact

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beacon Medical Practice

Address

Churchill Avenue

Burgh Road

Skegness

Lincolnshire

PE25 2RN

United Kingdom

Employer's website

https://beaconmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

You will work closely with senior clinical, operational and executive colleagues across the network to develop safe, effective and innovative POCT services and clinical pathways. The role includes responsibility for the strategic development of POCT, quality and governance, workforce development, procurement and service innovation.

BSPS has already demonstrated what can be achieved through innovation. Our LabKit model brings laboratory-quality mobile POCT into community and primary care settings including GP surgeries, urgent care centres and patients' own homes supporting the network's wider Hospital@Home and Virtual Ward services.

We are looking for an experienced and credible Clinical Scientist with significant POCT experience and the ability to operate confidently at both strategic and operational levels. You will combine scientific expertise with leadership, vision, innovation and the confidence to influence and challenge senior clinical colleagues. You will have a strong understanding of POCT quality and governance, EQA, clinical risk, service development and the application of POCT across healthcare settings. You will be passionate about developing people, improving patient pathways and ensuring POCT delivers genuine clinical value.

You will be joining a pathology network recognised nationally for its scale, innovation and quality, and taking leadership of a POCT service that has already achieved national recognition. The foundations are exceptional, and we are now looking for the person who can take POCT at BSPS to the next level. If you are ambitious about the future of Point of Care Testing and want to lead a service with genuine national standing, we would love to hear from you.

Person Specification

Qualifications

Essential

• First degree or assessed equivalent level of knowledge and expertise
• Masters Degree or assessed equivalent level of knowledge and expertise in a relevant specialty
• Fellowship of the Royal College of Pathologists or relevant PhD
• Demonstration of Continuing Professional Development at agreed level of participation
• Registered as a clinical scientist with Health and Care Professions Council
• To have completed a minimum of 5 years in post as a Registered Clinical Scientist of which at least 2 years should have been at advanced practitioner level.
• Experience in consulting with clinical staff of all grades wanting advice on any aspect of pathology specialty/POCT and its relevance in specific situations.

Desirable

• PhD and FRCPath

Managerial

Essential

• Experience as an active member of relevant committees
• Knowledge of financial management, resource allocation and procurement.
• Able to advise and lead on specific service development and strategic planning
• Able to provide leadership for the POCT Team and professional direction to more junior staff.
• Able to develop and take responsibility for professional guidelines and policies impacting across the Trust and Health Community
• Able to organise and manage complex activities
• Able to prepare and present complex scientific and clinical information at local, regional, national and international conferences.
• Able to negotiate to provide value for money from diagnostic companies.
• Good coaching, teaching and mentoring skills.

Desirable

• Leadership course/qualification Management course/qualification

Personality

Essential

• Positive attitude to solving problems and to managing change
• Able to prioritise tasks and organise time efficiently
• Able to inspire confidence in peers and subordinates through excellent interpersonal skills, common sense and ability to express rational logic

Experience and Scientific Knowledge

Essential

• Extensive knowledge of the UK POCT diagnostics market.
• To have an extensive knowledge of routine and specialised analytical methods, quality assurance and problem
• To have a sound knowledge of metabolic medicine in adults, children and neonates, consistent with pathology specialty.
• To have a good knowledge of managerial processes within a typical NHS Hospital Trust.
• Extensive knowledge of specialist healthcare science activities across the healthcare sector and opportunities for use of POCT.

Desirable

• To have expert knowledge in a specialised area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Frimley Park Hospital

Portsmouth Road

Frimley

GU16 7UJ

United Kingdom

Employer's website

https://www.fhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

Collection of sample(s) of blood in accordance with training and procedures

Ensuring samples are stored in appropriate containers

Accurate, legible labelling of all samples to confirm patient identity

Checking patient identification against GP/ANP request and confirming with patient whenever possible

Recording collection of blood sample in patient record in accordance with practice procedure

Accurately document all consultations on the patients computer record

Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

Book follow up appointments when required

Act as chaperone for doctors when required

General Treatment room assistance as required

To obtain and document informed consent (either verbal or written)

Ensure that infection control guidelines are maintained

Work as a member of the wider practice team

Manage and organise individual patient consultations

Promptly report back to the senior HCA any anomalies, incidents, complaints, accidents, significant patient issues etc

Person Specification

Skills and Knowledge

Essential

• Good interpersonal skills
• Good written and verbal communication skills
• Ability to put patients as ease
• Good keyboard, IT skills, literate with Microsoft Word and Outlook

Desirable

• Understanding of medical terminology
• Knowledge of infection control policies
• Understanding of EMIS

Qualifications

Essential

• Demonstrates a good standard of written and spoken English

Desirable

• Minimum of 3 GCSEs or equivalent Grade C4 or above

Personal Attributes

Essential

• Adaptability and flexibility
• Accuracy
• Ability to work under pressure
• Trustworthy and reliable
• To be caring and have a warm and friendly nature

Desirable

• Hold a full driving licence - car owner

Experience

Essential

• Ability to work as part of a team
• Ability to work independently under the supervision of the Senior HCA
• and Lead Nurse

Desirable

• Previous experience in venepuncture
• Ability to take blood samples within agreed procedures
• Experience in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tyntesfield Medical Group

Address

Stock Way South

Nailsea

Bristol

BS48 2XX

United Kingdom

Employer's website

https://www.tyntesfield.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Bank Minor Injuries Clinical Practitioner

Base:

PELC Urgent Treatment Centres (All sites)

Reports To:

Head of Nursing, Governance & AHPs

Bank Rate: Day time £27.56 Evening £30.32 Night £31.69

Summary

The post holder will work autonomously as an experienced Minor Injuries Clinical Practitioner, delivering highquality assessment, diagnosis, treatment and discharge for patients of all ages presenting with minor injuries. The practitioner will function as an independent clinician within agreed protocols, demonstrating advanced decisionmaking and clinical expertise.

The role supports safe, effective, patientcentred care within the UTC and contributes to service improvement, clinical governance and the development of junior staff.

Key Responsibilities

Clinical Practice

Practise autonomously as an independent clinical practitioner within the Urgent Treatment Centre, managing patients presenting with undifferentiated minor injuries and minor illness.

Undertake comprehensive clinical assessment, diagnosis, treatment, referral, and discharge without direct medical supervision, in line with agreed protocols and competencies.

Request, perform, and interpret diagnostic investigations, including radiological imaging (X-ray), in accordance with IRMER and local protocols.

Perform clinical procedures including (but not limited to):

o suturing and wound closure

o plastering and splint application

o minor joint or fracture management

o venepuncture and cannulation

Prescribe medicines independently (where qualified) or administer medicines under Patient Group Directions (PGDs).

Provide Immediate Life Support (ILS) to adults and children, including defibrillation where required.

Work within UTC streaming and escalation pathways, including referral to Emergency Department, GP services, community services, and specialist teams as appropriate.

Maintain accurate, timely, and comprehensive clinical records in line with professional, organisational, and information governance standards.

Urgent Treatment Centre & Patient Flow Responsibilities

• Support effective patient flow within the UTC by timely assessment, treatment, escalation, and discharge decisions.
• Identify and escalate clinical risk appropriately in line with UTC escalation policies.
• Work collaboratively with multidisciplinary colleagues including nurses, paramedics, GPs, operational staff, and senior clinicians to ensure safe and effective service delivery.
• Contribute to maintaining service standards during periods of increased demand.

Education and Professional Development

• Act as a mentor and educator to support the learning and development of junior staff and students where applicable.
• Engage in continuous professional development (CPD) and maintain up-to-date clinical skills and competencies.
• Promote evidence-based practice and contribute to service improvement initiatives.

Governance, Safety, and Compliance

• Adhere to the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC) Code of Conduct.
• Take personal responsibility for promoting a safe environment and safe patient care by identifying and reporting risks, incidents, and near misses.
• Ensure compliance with PELC policies, including infection prevention and control, safeguarding, equal opportunities, and confidentiality (GDPR).
• Use resources efficiently, in accordance with PELCs Standing Financial Instructions.
• Undertake alternative duties as reasonably directed during significant incidents or emergencies, in line with the Civil Contingencies Act 2004.

Person Specification

Qualities, Skills & Abilities

Essential

• Qualities, Skills & Abilities Comprehensive range of clinical skills relevant to role
• Competent in physical examination of ENT, Eye, GI, Respiratory, Cardiovascular, Neurological, Skin, and Musculoskeletal systems
• Skilled in suturing and wound management
• Ability to work autonomously and prioritise effectively
• Capable of safe and effective delegation
• Awareness of professional boundaries and adherence to NMC/HCPC standards
• Effective communication skills (verbal, written, electronic)
• Empathetic approach to patient care
• Strong teamwork and MDT collaboration skills
• Understanding of high standards in Customer Care

Experience

Essential

• Minimum 2 year post-qualification as an Emergency Practitioner (EP)
• Experience at Band 6/7 in Urgent and Emergency Care
• Proven autonomous practice in assessment and management of undifferentiated conditions

Desirable

• Experience in audit and service development
• Proven ability to prioritise workload with minimal supervision
• Experience mentoring staff and students

Qualifications

Essential

• Registered Level 1 Nurse (NMC) OR HCPC Registered Paramedic / Physiotherapist
• Minor Injuries qualification (Level 6 or above)
• Advanced Physical Assessment qualification (Level 6 or above)
• X-ray interpretation (IRMER certified)
• Image interpretation (Red Dot Course)
• Independent Non-Medical Prescriber

Desirable

• Management / Leadership qualification
• Evidence of CPD or training at Masters level
• MSc in Advanced Practice
• Mentorship qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Queens Hospital

Rom Valley Way

Romford

RM7 0AG

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Supporting Documents for full Job Description, list of responsibilities and Person Specification.

Person Specification

Personal Attributes

Essential

• Ability to motivate people.
• Able to travel locally as required.
• Passionate about combatting disadvantage and inequality in healthcare
• Able to work as part of a team.

Qualifications

Essential

• GCSE Maths and English (C and above) or equivalent.
• Phlebotomy certification.
• Six months of relevant experience working in a primary care environment in the last two years.
• Care Certificate.

Desirable

• Relevant NVQ Level 3 qualification or equivalent.

Knowledge

Essential

• Experience of working with healthcare professionals and/or previous experience in the NHS or social care.
• Experience coordinating with multiple stakeholder or individuals to meet specified outcomes.
• Experience providing advice/signposting.
• Experience using a patient clinical system such as EMIS.
• Knowledge of safeguarding interventions and an awareness of the Mental Capacity Act.

Desirable

• Knowledge of a range of local community groups which support wellbeing.

Skills

Essential

• Excellent verbal and written communication skills with the ability to communicate effectively at all levels including with patients, carers, specialist services, GPs and colleagues.
• Good technical literacy with e.g. Word, Excel, and experience using a clinical system such as EMIS.
• Able to work independently and manage own workload.
• Able to build strong professional relationships.
• Understanding of social determinants of health and how these can be addressed with patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey Heath Community Providers Ltd

Address

Theta Building, Lyon Way

Frimley

Camberley

Surrey

GU16 7ER

United Kingdom

Employer's website

https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and a current licence to practise in England.
• Included on the NHS England GP Performers List, or eligible to apply.
• Demonstrates a commitment to high-quality, patient-centred care.
• Able to assess, diagnose and manage a broad range of acute and chronic conditions safely and effectively.
• Able to work effectively within a multidisciplinary team.
• Good clinical decision-making, communication and interpersonal skills.
• Able to manage workload safely and effectively within a modern general practice environment.
• Commitment to professional development, appraisal and revalidation.
• Shares the practice values of collaboration, respect and continuous improvement.

Desirable

• Experience of working in UK general practice.
• Experience or interest in managing patients with long-term conditions, frailty or complex health needs.
• Interest in or experience of New Models of Care and proactive management of patients with complex needs.
• Interest in or experience of quality improvement, audit or service development.
• Familiarity with total triage or digital access systems, such as Anima.
• Interest in developing or maintaining a special clinical interest.
• Experience of or interest in teaching, mentoring or supervision.
• Willingness to contribute positively to the ongoing development and success of the practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spinney Brook Medical Centre

Address

59 High Street

Irthlingborough

Northamptonshire

NN9 5GA

United Kingdom

Employer's website

https://www.spinneybrookmedcentre.co.uk/default.asp (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

Greet patients and visitors to the practice.

Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system.

Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary.

Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets.

Ensure computerised appointment system is up-to-date.

Respond and/or redirect all patient and visitor requests accordingly.

Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.

Set-up of new patients onto the computer system.

Advise patients of relevant charges for private services, accept payment and issue receipts for same.

Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.

Ensure correspondence, reports, results etc. are filed electronically in correct patient record. To scan hospital correspondence and attach to computer system with the appropriate read code, ensuring they are all filled away once attached.

Ensure reception and waiting areas are kept neat and tidy

Re-stocking of information leaflets as appropriate

Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

Undertake administration tasks as allocated on rota organised by Practice Manager.

Action start and end of day procedures. Checking the out of hours telephone switch over is operating effectively before leaving the premises

Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

Check emails on a daily basis. Also regularly check fax machine for incoming messages. Send faxes as required.

Regularly check tasks in System one to check all messages have been actioned.

Participate in relevant internal and external training to maintain a high standard of work and continued lifelong learning.

To maintain good communication with all colleagues and encourage good working relationship with all members of the practice.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

Compliance with data security and protection

Answer the telephone in a timely manner and ensure all missed calls are called back

To ensure at all times security of working rooms, patients records etc. To ensure practice premises are left secure and prescriptions are locked away at all times

To ensure strict confidentiality is maintained at all times

To attend and participate in practice meetings, if required to do so.

Assignment of work

The post-holders work assignment is determined by the requirements of the Practice, GP Partners, the Practice Manager and the patients.

The Practice Manager provides immediate line-management for the post-holder. The post holder will take instruction on a day to day basis from the Practice Manager. However, the post-holder is expected to be self-directed and self-motivated using their own initiative and requiring minimum input from the Practice Manager. The Post-holders work is formally reviewed by annual appraisal.

The post-holder must be proactive in forward planning, identifying and implementing improvements within and beyond their key result areas, anticipating and communicating future internal and external requirements.

Decisions & judgements

The post-holder is required to use her/his own initiative when dealing with problems and to make any reasonable and necessary decisions on events as they occur, including:

Establishing and maintaining effective lines of communication with the GPs and Practice Manager.

Communicating clearly and effectively with staff to aid the smooth running of the Practice.

Responding to requests or queries for support as they arise in an appropriate and timeous manner.

Prioritising workload and requests for support.

Making the most effective use of resources available.

Using judgement and experience in helping to determine the relevant urgency of or requests for information received from patients and other external organisations.

• GCSE grade A to C in English and Maths

• Experience of working in primary care
• Experience of working in a GP practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cannock Road Medical Practice

Address

Cannock Road Medical Practice

Cannock Road

Wednesfield

Wolverhampton

WV10 8PJ

United Kingdom

Employer's website

https://www.cannockroadsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Clinical:

• Undertake home visits as assessed and when appropriate
• Assessment and triage of acute presentations including telephone triage
• Contributing towards the running a minor illness/ injury walk-in service
• Assisting in the training of frontline staff
• Make direct referrals to primary, secondary and social services within locally
• Agreed pathways, guidance and protocols
• Assisting with other ad hoc clinical tasks
• Ensure complete and accurate documentation of every patient contact

Professional:

• Participate in an annual individual performance review, taking responsibility for maintaining a record of own personal and professional development
• Undertake professional development as required by the role to ensure that up-to-date evidence-based knowledge and competence in all aspects of the role is maintained
• Monitor the effectiveness of your clinical practice through quality and assurance strategies such as the use of audit and peer review
• Participate in Practice Meetings
• Adhere to practice policies, procedures and guidelines
• Diagnosing and treating patients presenting with minor illness
• Triage and treat patients wishing to see a health care professional, making any necessary referrals to other members of the primary health care team
• Patients with problems needing referral to secondary care should be discussed with the registered GP before making such referral.
• Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.
• Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary
• Works from the surgery and within communities as an autonomous practitioner caring for patients and families.
• Works as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.
• To undertake assessment for patients within the community and those attending the surgery, using diagnostic skills and initiation of investigations where appropriate.
• Prescribe/issue medications as appropriate following policy, patient group directives and local pathways.
• To formally and informally impart knowledge and skills to colleagues promoting peer review and best practice within the work environment.
• To communicate at all levels within the team ensuring an effective service is delivered.
• To maintain accurate, contemporaneous healthcare records appropriate to the consultation.
• Ensure evidenced-based care is delivered at the highest standards ensuring delivery of high quality patient care.
• Works with local policies and procedures.
• Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service.
• To achieve and demonstrate agreed standards of personal and professional development in order to meet the needs of the service.
• To participate in the audit process, evaluation and implementing plans and practice change in order to meet patient need.
• Contribute positively to the effectiveness and efficiency of the team and work colleagues.
• Pathological specimens and investigatory procedures
• Undertake the collection of pathological specimens including intravenous blood samples, swabs etc. Perform investigatory procedures requested by the GPs

Person Specification

Qualifications

Essential

• HCPC Registration - must be a registered Clinical Pharmacist with the Health & Care Professions Council (HCPC).
• Recognised Clinical Pharmacist Qualification
• Independent Prescribing Qualification
• MPharm Degree in Pharmacy
• Full UK Driving License - required for Home Visits

Desirable

• Advanced Clinical Assessment Skills: Demonstrated ability to assess, diagnose, and manage patients with minor illness or injury.
• Experience in a Primary Care, Community, or Urgent Care Setting: Previous experience delivering autonomous care outside of the ambulance service is often desirable.
• Excellent Communication and Interpersonal Skills: Ability to work collaboratively within a multidisciplinary team and communicate effectively with patients.
• Evidence of Continuing Professional Development (CPD): Up-to-date CPD portfolio relevant to scope of practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheylesmore Surgery

Address

51 Quinton Park

Cheylesmore

Coventry

West Midlands

CV3 5PZ

United Kingdom

Employer's website

https://www.cheylesmoresurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Reception & Customer Service

• Welcoming patients and checking them in for appointments.
• Answering phone calls, managing inquiries, and booking appointments.
• Managing the patient waiting area and maintaining a professional environment.

• Processing patient registrations, referrals, and medical records.
• Handling incoming clinical post, emails, and electronic tasks.
• Utilizing medical software (e.g., EMIS Web, SystmOne) to update patient files.
• Liaising with hospitals, pharmacies, and external healthcare providers.

• Performing venepuncture (blood draws) for adult and/or pediatric patients.
• Correctly labeling, logging, and prepping blood samples for laboratory transport.
• Maintaining clinical hygiene, infection control, and strict safety standards.
• Managing clinic stock levels for phlebotomy consumables.

Person Specification

Qualifications

Essential

• Educated to GCSE level minimum
• Certified and well experienced in Phlebotomy (Venepuncture).
• Fully understanding of Infection, Prevention& Control (IPC).
• Certificates of qualification and training will be required at interview.
• Exceptional communication skills and an empathetic patient manner.
• High level of administrative accuracy and attention to detail.
• Ability to multitask in a fast-paced medical environment.
• Strong IT literacy.

Desirable

• Qualified to NVQ level 2 in Health and Social Care
• Previous experience working within a GP practice or NHS environment.
• Proficiency with GP clinical systems .
• Knowledge of medical terminology and confidentiality protocols (GDPR).

Experience

Essential

• Experience of working within a nursing team
• Experience of a clinical environment

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Vine Medical Centre

Address

69 Pemberton Road

East Molesey

Surrey

KT8 9LJ

United Kingdom

Employer's website

https://www.vinemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Generic responsibilities

All staff at Clayton Medical Centre have a duty to conform to the following:

Equality, Diversity and Inclusion

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness; it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

Health and Safety at Work Act 1974,

Environmental Protection Act 1990,

Environment Act 1995,

Fire Precautions (workplace) Regulations 1999

Coronavirus Act 2020

Other statutory legislation which may be brought to the post holders attention.

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality and Continuous Improvement (QCI)

To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

Clayton Medical Centre continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

At Clayton Medical Centre, you will be required to complete the induction programme and the practice management team will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed by the management team. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will, where appropriate and requested to do so by a line manager, undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff, if directed to do so should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Security

The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

Professional conduct

All staff are required to dress appropriately for their role.

Leave

All personnel are entitled to take leave and are encourage to spread this throughout the year. Leave cannot be carried over.

Primary key responsibilities

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a.Maintain and monitor the practice appointment system

b.Process personal, telephone and e-requests for appointments

c.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately, recording the contact in the patient record

d.Signpost patients to the correct service

e.Initiating contact with and responding to, requests from patients, team members and external agencies

f.Clinically code data on EMIS.

g.Photocopy documentation as required

h.Ensure new and temporary registrations and relevant patient information is passed to the registrations administrator as required

i.Input data into patients healthcare records as necessary

j.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

k.Manage all queries as necessary in an efficient manner

l.Carry out system searches as requested

m.Maintain a clean, tidy, effective working area at all times

n.Monitor and maintain the reception area and notice boards

o.Support all clinical staff with general tasks as requested

Secondary responsibilities

In addition to the primary responsibilities, the Receptionist may be requested to:

a.Partake in audit as directed by the management team

b.Support administrative staff, providing cover during staff absences

c.Action incoming and outgoing emails and correspondence as necessary

d.Scan patient related documentation and attach scanned documents to patients healthcare records

e.Complete opening and closing procedures in accordance with the duty rota

f.As required support the Prescription Administrator in the management of repeat prescriptions, ensuring they are handed over for processing accurately and efficiently

g.Participate in the receptionist rota to maintain appropriate cover

h.Support the Reception Supervisor in producing and maintaining the duty rota

i.Support the practice manager with all Patient Participation Group related matters

j.Support the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room

Person Specification

Experience

Essential

• Working with the General Public Administrative Duties

Desirable

• Working in a Health Care Setting

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Maths and English (Grade C or above - or equivalent) AMSPAR Receptionist Qualification NVQ Level 2 in Health and Social Care

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Maths and English (Grade C or above - or equivalent) AMSPAR Receptionist Qualification NVQ Level 2 in Health and Social Care

Experience

Essential

• Working with the General Public Administrative Duties

Desirable

• Working in a Health Care Setting

Other

Essential

• Flexible to work any time Monday to Friday between 7.45am and 6.30pm. DBS check essential for this role.

Skills, behaviours and Knowledge

Essential

• Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure.

Desirable

• EMIS user skills.

Personal Qualities

Essential

• Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clayton Medical Centre

Address

Wellington Street

Clayton Le Moors

Accrington

Lancashire

BB5 5HU

United Kingdom

Employer's website

https://www.claytonmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Principal responsibilities

To maintain own Continuing Professional Development.

To actively participate and contribute to team working in response to service developments and the business plan..

Work independently in a busy clinic environment ensuring that patients receive blood tests on time and manage patient flowobtain informed consent from the patient to treatment and the sharing of information, documenting in accordance with Trust procedures.Use IT system to document outcome of appointment.Escalate and seek advice from seniors if specific risks are identified.To work within health and safety guidelines and policies and adhere to relevant Trust procedures.To work positively with colleagues to maintain effective working relationships.Be accountable for own actions and decisions, demonstrating ability to seek advice and guidance from Line Manager.Comply with Trust Clinical Governance and Health and Safety requirements within agreed policies and procedures.Follow and contribute to new policies and local guidance and contribute comments on proposed/required changes to meet changing service needs.Collect statistical information about daily contacts where required and input onto data base for service.Actively participate in audit, research and development activity when required.Undertake routine administrative tasks e.g. photocopying, filing and faxing within current Trust policies and procedures as required by the service.Defective equipment is reported and made safe without delay in accordance with Trust procedures.

Work towards completion of competency framework within agreed timescales.

Participate in clinical supervision as per individual requirement.Be competent in the selection of the appropriate sample bottle for all common laboratory investigations.Be competent in the procedures required for bleeding High Risk, Immunocompromised and barrier nursed patients.Organise and stock work benches and trolleys daily.Clean and disinfect trolleys and work benches after use.Restock the Phlebotomy rooms when necessary.To work across Mersey Care phlebotomy footprint.Respect confidentiality and privacy of patients and carers at all times.Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, relatives, and self, reporting incidents or near miss events in line with Trust policies.Fully participate in Health and Safety Training.Participate in personal training, development, appraisal and attend all mandatory courses as required.Display empathy and a pleasant, helpful manner when dealing with patients, visitors, and staff.Contribute to the delivery of a quality service to customers within agreed timescales.Communicate effectively with patients to ensure correct identification, cooperation, and clarification of complications.Ensure samples are labelled correctly according to protocols.Provide after care and assistance to patients affected by venepuncture.Be competent in dealing safely with nervous or upset patients including at times, managing conflict.Be competent in dealing safely with fainting patients and those who become unwell.Maintain basic life support skills to enable the safe care of patients.

Liaise with service users to improve relationship, service, and patient care.Answer telephone enquiries in a helpful manner.Participate in relevant staff and departmental meetings.Co-operate with and assist leaders of Phlebotomy teams to promote good team working.

Physical, Mental and Emotional EffortLone working in busy clinic environments.

Able to manage the pressures of a busy clinical environment and demanding workload.Able to manage situations involving patient conflict and challenging behaviours.

Working conditions

Ability and willingness to attend clinics across the Trust footprint.

SafeguardingDemonstrates skills and knowledge how to raise and escalate a safeguarding concern.Ensure service users/carers are supported appropriately to understand Safeguarding issues to maximise their decision making.Understand when to use emergency systems to raise safeguard adults and children.Maintain accurate, complete, and contemporaneous records.Engage and participate in all safeguarding training appropriate to role.

Person Specification

Qualifications

Essential

• Basic literacy and numeracy skills
• Basic computer experience
• NVQ 2 or willingness to undertake

Desirable

• Venepuncture experience

Experience

Essential

• Has customer care experience or experience of being a carer/HCA

Desirable

• Experience of working in a care environment

Knowledge

Essential

• Can demonstrate a basic understanding of the needs of the patient and the role of the Phlebotomist
• Willingness to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
• Can demonstrate motivation, reliability and commitment to team working
• Flexible, reliable and demonstrates an ability to value the opinions of others
• Willingness to undergo education/training for both practice and service needs
• Understanding of primary care and/or GP surgery
• Understanding of confidentiality and the practical implications in this role
• Understanding of personal health and safety responsibilities
• An understanding of equality within the workforce and how it can impact on this post
• Must either be Hepatitis B immune or be willing to undergo an immunisation course

Desirable

• Understands issues regarding accountability and delegation.
• Understanding of the complaint's procedure
• Understanding of risk management
• Understanding of the meaning of Improving Working Lives
• Understanding/Experience of lone community working

Skills

Essential

• Ability to communicate effectively with good interpersonal skills

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Liverpool Phlebotomy Service

Breezehill Neighbourhood Health Centre

Liverpool

L9 1AD

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

SESSIONS: 4/8 Sessions per week 9am – 5pm ( with one late evening 6.30pm)

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions, one a week on call and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Job Specification
• Essential
• Fully Qualified GP
• MRCGP
• GMC full registration
• Member of defence union (MPS/MDU)
• Currently on a performers list
• Full driving licence
• Clinical Experience
• Have worked in general practice/community medicine
• Experience of multidiscipline team working
• IT Experience
• Experience of GP clinical system EMIS Web
• Experience of Microsoft office
• Communication
• Excellent communication (oral and written) and interpersonal skills.
• Ability to listen and empathise
• Team working and problem solving
• Ability to work/lead as part of Mulit-disciplinary team
• Problems solving skills and a solution focused approach
• Professional
• Evidence of self-directed learning and consolidation of professional training
• Clear grasp of clinical governance
• Understands importance of evidence based practice
• Good grasp of medical ethics
• Other
• Keyboard skills & computer literacy
• Drive & Vision
• Initiative and drive
• Self-motivated and positive
• Forward looking
• Able to work autonomously
• Self-preservation
• Able to work under pressure
• Able to deal with uncertainty
• Resourcefulness and common sense.
• Recognise own limits and act appropriately.
• Good time management skills & ability to prioritise work.
• Ability to use own judgement and make decisions
• Colleague and pt relations
• Good team player
• Pleasant
• Empathic, honest, caring
• Diplomatic
• Observance of strict confidentiality
• Other
• Willingness to learn new skills and to problem solve on a daily basis.
• Diligence
• Hard working
• Adaptable
• Knowledge of national and local agendas in respect to primary care.
• Prepared to make a long term commitment to the practice

Desirable

• Desirable
• Higher postgraduate membership (e.g. MRCP, DRCOG
• DFP
• DCH
• Minor surgery
• Alcohol and substance abuse training)
• Teaching - be involved in the teaching/supervising of medical students and GP registrars in the practice
• Experience of delivering QOF
• Leadership experience
• e.g. A special interest, areas of further study
• Leadership
• Ability to lead in clinical areas/QOF domains within the practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Eagle House Surgery

Address

291 High Street

Enfield

Middlesex

EN3 4DN

United Kingdom

Employer's website

https://www.eaglehousesurgery.co.uk/home/ (Opens in a new tab)

Job description

Job responsibilities

As part of the multi-disciplinary Acute Medicine team, you will:

• Work alongside experienced colleagues, including Consultant Acute Physicians, within a supportive environment
• Utilise rapid diagnostics, outpatient pathways and community services to facilitate admission avoidance
• Apply and further develop skills in clinical assessment, investigation interpretation, and management of common acute medical presentations
• Contribute to safe and effective discharge planning, ensuring continuity of care across primary and secondary settings
• Support the flow of patients between Primary Care, Emergency Department and Secondary Care services

The role offers an excellent opportunity to:

• Gain or enhance experience in acute and ambulatory care medicine
• Develop a broader understanding of local patient pathways and system interface working
• Maintain and build confidence in managing a wide range of acute presentations within a hospital setting

The post holder will be based primarily within the Medical SDEC Unit, working as part of a dynamic and evolving service focused on delivering high-quality, patient-centred urgent care.

Candidates will;

• Have fullGMC Registration with Licence to Practice

• Be on the GMC GP Register

• Be on the Welsh GP Performers List (WPL)

• Work, or have experience of working, within the Welsh NHS System, and be familiar with local processes, pathways, Policies and Procedures

Person Specification

Qualifications and knowledge

Essential

• As per person specification

Desirable

• As per person specification

Clinical experience

Essential

• As per person specification

Desirable

• As per person specification

Management

Essential

• As per person specification

Desirable

• As per person specification

Other requirements

Essential

• As per person specification

Desirable

• As per person specification

Clinical Governance

Essential

• as per person spec

Desirable

• as per person spec

Research

Essential

• as per person spec

Desirable

• as per person spec

IT Skills

Essential

• as per person spec

Desirable

• as per person spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Grange University Hospital

Caerleon Road

Cwmbran

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

KEY RESPONSIBILITIES OF THE POST

1.0 Primary Responsibilities

The following are the core responsibilities of the Salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

1.1. The delivery of highly effective medical care to the entitled population

1.2. The provision of services commensurate with the GMS contract

1.3. Generic prescribing adhering to local and national guidance

1.4. Effective management of long-term conditions

1.5. Processing of administration in a timely manner, including referrals, lab reports, Workflow documents, repeat prescription requests and other associated administrative tasks

1.6. Any private work done during the working day i.e. PMAs, medical reports, will be carried as part of normal duties and all fees received for such remain the property of the Practice

1.7. In accordance with the practice timetable, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, video consultations, telephone consultations and queries, covering urgent care duties and visiting patients at home

1.8. Maintain accurate clinical records in conjunction with good practice, policy and guidance

1.9. Working collaboratively, accepting an equal share of the practice workload

1.10. Adhere to best practice recommended through clinical guidelines and the audit process

1.11. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

1.12. Accept delegated responsibility for a specific area (or areas) of the QOF

1.13. Attend and contribute effectively to practice meetings as required

1.14. Contribute effectively to the development and maintenance of the practice including; clinical governance, training, financial management and HR

1.15. Ensure compliance with the appraisal process

1.16. Prepare and complete the revalidation process

1.17. Commit to self-learning and instil an ethos of continuing professional development across the practice team

1.18. Support the training of medical students from all clinical disciplines

1.19. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

1.20. Review and adhere to practice protocols and policies at all times

1.21. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

1.22. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care

2.0 Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

2.1. Participate in practice audits as requested by the audit lead

2.2. Participate in local initiatives to enhance service delivery and patient care

2.3. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

3.0 Review of this Job Description

This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.

GENERAL INFORMATION

All staff at Redgate & Somerset Bridge Medical Centres have a duty to conform to the following:

4.0 Confidentiality

The post holder will maintain appropriate confidentiality of information relating to the Practice, individuals and patient information. The post holder will be expected to comply with all aspects of the GDPR and other current legislation

5.0 Equality & Diversity

Redgate & Somerset Bridge Medical Centres are committed to achieving equality of opportunity for all staff and for those who access our services. You must work in accordance with equal opportunities policies/procedures and promote the equality and diversity agenda of the Practice.

6.0 Prevention and Control of Healthcare Associated Infection

The post holder is expected to comply with Practice Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.

7.0 Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

8.0 Records Management

The post holder has responsibility for the timely and accurate creation, maintenance and storage of records in accordance with Practice policy, including email documents and with regard to the GDPR, The Freedom of Information Act and any other relevant statutory requirements.

9.0 Risk Management / Health & Safety

Redgate & Somerset Bridge Medical Centres are committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

10.0 Safeguarding

The practice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share its commitment.

11.0 Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured

12.0 Service Implementation/Improvement

12.1. Assist with safeguarding for both children and vulnerable adults using local guidance and referral criteria

12.2. Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour

12.3. Contribute new ideas to improve patient care

12.4. Work with the practice to ensure targets are met

13.0 Smoking -The Practice operates a non-smoking policy. Employees are not permitted to smoke or use e-cigarettes anywhere within the premises of the Practice or when outside on official business.

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS/Accurx user skills
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Qualifications

Essential

• Qualified GP
• MRCGP or equivalent
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)