Refine your search
Showing 63 results
Medical Receptionist
The Crown Surgery
Shropshire and Staffordshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary A receptionist is required for our busy rural dispensing practice.
1 month(s) ago
Medical Receptionist
The Crown Surgery
Shropshire and Staffordshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary A receptionist is required for our busy rural dispensing practice.
1 month(s) ago
Medical Receptionist
The Crown Surgery
Shropshire and Staffordshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary A receptionist is required for our busy rural dispensing practice.
1 month(s) ago
Medical Receptionist
The Crown Surgery
Shropshire and Staffordshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary A receptionist is required for our busy rural dispensing practice.
1 month(s) ago
Salaried GP
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary Salaried GP Up to 8 Sessions £11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and stud…
1 month(s) ago
Salaried GP
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary Salaried GP Up to 8 Sessions £11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and stud…
1 month(s) ago
Salaried GP
Golden Valley Practice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12,627 per year
GP/General Practitioner
Job summary Do you still believe that one of the best things about general practice is getting to know your patients?
1 month(s) ago
Salaried GP
Golden Valley Practice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12,627 per year
GP/General Practitioner
Job summary Do you still believe that one of the best things about general practice is getting to know your patients?
1 month(s) ago
General Practice Reception Supervisor
Brewood Medical Practice
Shropshire and Staffordshire, West Midlands
GBP 14 per year
GP/General Practitioner
Job summary We are one of, if not the leading practice in the local area for patient care and delivery.
1 month(s) ago
General Practice Reception Supervisor
Brewood Medical Practice
Shropshire and Staffordshire, West Midlands
GBP 14 per year
GP/General Practitioner
Job summary We are one of, if not the leading practice in the local area for patient care and delivery.
1 month(s) ago
ARRS GP 4 sessions, Hereford city, 1.10.26 start
Cantilupe Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen to join our well established , supportive team, located in the city centre of Hereford.
1 month(s) ago
ARRS GP 4 sessions, Hereford city, 1.10.26 start
Cantilupe Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen to join our well established , supportive team, located in the city centre of Hereford.
1 month(s) ago
Medical Education Assistant
Worcestershire Acute Hospitals NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to join the Medical Education Department as a Medical Education Assistant.
1 month(s) ago
Medical Education Assistant
Worcestershire Acute Hospitals NHS Trust
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen to join the Medical Education Department as a Medical Education Assistant.
1 month(s) ago
Senior Medical Receptionist Care Navigator
Albany House Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced and motivated primary care professional to join our friendly and supportive practice.
1 month(s) ago
Senior Medical Receptionist Care Navigator
Albany House Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced and motivated primary care professional to join our friendly and supportive practice.
1 month(s) ago
Psychological Care Facilitator
St Richard’s Hospice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 21,635 - 23,433 per year
GP/General Practitioner
Job summary Job title Psychological Care Facilitator Hours 22.
1 month(s) ago
Psychological Care Facilitator
St Richard’s Hospice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 21,635 - 23,433 per year
GP/General Practitioner
Job summary Job title Psychological Care Facilitator Hours 22.
1 month(s) ago
Physiotherapist
St Richard’s Hospice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 21,635 - 39,056 per year
GP/General Practitioner
Job summary Job title Physiotherapist Hours 22.5 hours per week Salary £36,059 £39,056 per annum FTE, pro rata salary £21,635 £23,433 Contract Permanent Locati…
1 month(s) ago
Physiotherapist
St Richard’s Hospice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 21,635 - 39,056 per year
GP/General Practitioner
Job summary Job title Physiotherapist Hours 22.5 hours per week Salary £36,059 £39,056 per annum FTE, pro rata salary £21,635 £23,433 Contract Permanent Locati…
1 month(s) ago
General Practitioner
Practice Plus Group - Health in Justice
Shropshire and Staffordshire, West Midlands
GBP 119,140 - 122,886 per year
GP/General Practitioner
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for aGeneral Practitionerto join our Healthcareteam at…
1 month(s) ago
General Practitioner
Practice Plus Group - Health in Justice
Shropshire and Staffordshire, West Midlands
GBP 119,140 - 122,886 per year
GP/General Practitioner
Job summary UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for aGeneral Practitionerto join our Healthcareteam at…
1 month(s) ago
ARRs GP
Grey Gable Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary This is a fixed term 12 months contract with option to extend An exciting opportunity for a GP to work 6 sessions per week Monday,Thursday and Frid…
1 month(s) ago
ARRs GP
Grey Gable Surgery
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary This is a fixed term 12 months contract with option to extend An exciting opportunity for a GP to work 6 sessions per week Monday,Thursday and Frid…
1 month(s) ago
Consultant in General Psychiatry
Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)
Shropshire and Staffordshire, West Midlands
GBP 83 per year
GP/General Practitioner
Job summary We are looking for a Locum Doctor (Consultant in General Psychiatry) to cover an assignment with the Ministry of Defence (MoD), at Donnington DCMH,…
1 month(s) ago
Consultant in General Psychiatry
Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)
Shropshire and Staffordshire, West Midlands
GBP 83 per year
GP/General Practitioner
Job summary We are looking for a Locum Doctor (Consultant in General Psychiatry) to cover an assignment with the Ministry of Defence (MoD), at Donnington DCMH,…
1 month(s) ago
Posted 1 month(s) ago
Reference: A0278-26-0001
Job summary
A receptionist is required for our busy rural dispensing practice.
Experience preferred but full training will be provided.
This is a varied and interesting role supporting the clinical team to deliver high quality care for our patients. Applicants should be enthusiastic, caring and conscientious and be able to work well as part of a team.
You should be able to demonstrate excellent communication skills and experience of working in a GP Surgery or customer service would be a bonus.
Applicants must understand the principles of confidentiality and be keen to represent the surgery in a sensitive, friendly, efficient and competent manner.
The position is full-time working 37.5 hours per week.
Flexibility of hours is essential to meet the needs of the business.
Suitable candidates will be expected to be available for both mornings and afternoons and for sickness and holiday cover.
Main duties of the job
- Call handling
- Online Triage Administration
- Reception (Front Office)
- Emails / admin / tasks
- Sample handling
About us
We are a friendly family orientated practice and have around 8,600 patients, with 6 GPs offering a mix of routine and urgent on-the-day appointments.
Our team consists of Practice Nurses, Healthcare Assistant, Advanced Physiotherapist, Clinical Pharmacist and Pharmacy Technicians, Urgent Care Practitioner, Mental Health Practitioners.
Excellent supportive admin/reception team.
We have three GP Partners, Business Partner, Business Support Manager, Reception & Administration Team Manager and Dispensary Manager all overseeing day-to-day operations.
We are part of the Stone & Eccleshall Primary Care Network (PCN) and work collaboratively to deliver key services.
There is on-site parking, and you will automatically join the NHS Pension Scheme.
CQC rating Good.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
£12.71 to £12.92 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0278-26-0001
Job locations
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Job description
Job responsibilities
ROLE DEFINITION:
To assist in the smooth day to day running of the Reception Team, ensuring receptionist duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management.
To ensure that patients are received, assisted and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Reception DutiesUndertake the rota of reception duties as attached
Greeting and directing patients and visitors to the surgery in a pleasant and helpful manner
Register new patients and process paperwork accordingly
Dealing with requests for appointments
Accepting and handing out prescriptions, letters, forms and specimen bottles, etc.
Receiving and processing visit requests
Explain practice procedures and arrangements to new patients and those seeking temporary cover, ensuring any procedures are completed
Advise patients of relevant charges for non-NHS services, accept payment and issue receipts
Respond appropriately to queries and requests from patients and visitors
Ensure the doctors rotas are known by all staff
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork where required
Ensure actions requested by doctors are undertaken in a timely and accurate manner
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Ensure mail is posted daily
Ensure the specimens are ready for collection for the courier on a daily basis
Telephone and Reception DutiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
Process patient requests for appointments
Receiving calls, taking messages and dealing with them in an appropriate and accurate manner
Making telephone calls as requested, including ordering ambulances
Follow the procedure to divert the telephone system as and when necessary
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc. are filed electronically and promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Ensure records are kept in good repair with all necessary information on the outside cover clearly visible
Premises
Open up premises at the start of the day when first to arrive and make all necessary preparations to receive patients
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
Extract medical records for appointments, visits, clinics or as requested
To be available to the clinical staff during surgery hours to ensure the smooth running of surgery
Filing of medical records, letters, reports
Operation of computer for appointments system, etc.
Maintaining tidiness and general maintenance of reception, consulting, waiting areas and immediate garden areas
Computer Duties
Ensure all prescriptions are processed accurately and available to doctors to check and sign prior to and on completion of surgery
Ensure all tasks identified by Clinical staff and Practice Managers are processed accurately
Ensure all referrals are entered onto the system in an accurate manner including the scanning of mail and other related paperwork
To report IT and telephone faults and rectify as appropriate
To use the choose and book process to book hospital appointments for patients
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Job description
Job responsibilities
ROLE DEFINITION:
To assist in the smooth day to day running of the Reception Team, ensuring receptionist duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management.
To ensure that patients are received, assisted and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Reception DutiesUndertake the rota of reception duties as attached
Greeting and directing patients and visitors to the surgery in a pleasant and helpful manner
Register new patients and process paperwork accordingly
Dealing with requests for appointments
Accepting and handing out prescriptions, letters, forms and specimen bottles, etc.
Receiving and processing visit requests
Explain practice procedures and arrangements to new patients and those seeking temporary cover, ensuring any procedures are completed
Advise patients of relevant charges for non-NHS services, accept payment and issue receipts
Respond appropriately to queries and requests from patients and visitors
Ensure the doctors rotas are known by all staff
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork where required
Ensure actions requested by doctors are undertaken in a timely and accurate manner
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Ensure mail is posted daily
Ensure the specimens are ready for collection for the courier on a daily basis
Telephone and Reception DutiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
Process patient requests for appointments
Receiving calls, taking messages and dealing with them in an appropriate and accurate manner
Making telephone calls as requested, including ordering ambulances
Follow the procedure to divert the telephone system as and when necessary
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc. are filed electronically and promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Ensure records are kept in good repair with all necessary information on the outside cover clearly visible
Premises
Open up premises at the start of the day when first to arrive and make all necessary preparations to receive patients
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
Extract medical records for appointments, visits, clinics or as requested
To be available to the clinical staff during surgery hours to ensure the smooth running of surgery
Filing of medical records, letters, reports
Operation of computer for appointments system, etc.
Maintaining tidiness and general maintenance of reception, consulting, waiting areas and immediate garden areas
Computer Duties
Ensure all prescriptions are processed accurately and available to doctors to check and sign prior to and on completion of surgery
Ensure all tasks identified by Clinical staff and Practice Managers are processed accurately
Ensure all referrals are entered onto the system in an accurate manner including the scanning of mail and other related paperwork
To report IT and telephone faults and rectify as appropriate
To use the choose and book process to book hospital appointments for patients
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Person Specification
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Crown Surgery
Address
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Employer's website
Employer details
Employer name
The Crown Surgery
Address
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0278-26-0002
Job summary
A receptionist is required for our busy rural dispensing practice.
Experience preferred but full training will be provided.
This is a varied and interesting role supporting the clinical team to deliver high quality care for our patients. Applicants should be enthusiastic, caring and conscientious and be able to work well as part of a team.
You should be able to demonstrate excellent communication skills and experience of working in a GP Surgery or customer service would be a bonus.
Applicants must understand the principles of confidentiality and be keen to represent the surgery in a sensitive, friendly, efficient and competent manner.
The position is part-time, working approximately 26 hours per week.
Flexibility of hours is essential to meet the needs of the business.
Suitable candidates will be expected to be available for both mornings and afternoons and for sickness and holiday cover.
Main duties of the job
- Call handling
- Online Triage Administration
- Reception (Front Office)
- Emails / admin / tasks
- Sample handling
About us
We are a friendly family orientated practice and have around 8,600 patients, with 6 GPs offering a mix of routine and urgent on-the-day appointments.
Our team consists of Practice Nurses, Healthcare Assistant, Advanced Physiotherapist, Clinical Pharmacist and Pharmacy Technicians, Urgent Care Practitioner, Mental Health Practitioners.
Excellent supportive admin/reception team.
We have three GP Partners, Business Partner, Business Support Manager, Reception & Administration Team Manager and Dispensary Manager all overseeing day-to-day operations.
We are part of the Stone & Eccleshall Primary Care Network (PCN) and work collaboratively to deliver key services.
There is on-site parking, and you will automatically join the NHS Pension Scheme.
CQC rating Good.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
£12.71 to £12.92 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0278-26-0002
Job locations
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Job description
Job responsibilities
ROLE DEFINITION:
To assist in the smooth day to day running of the Reception Team, ensuring receptionist duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management.
To ensure that patients are received, assisted and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Reception DutiesUndertake the rota of reception duties as attached
Greeting and directing patients and visitors to the surgery in a pleasant and helpful manner
Register new patients and process paperwork accordingly
Dealing with requests for appointments
Accepting and handing out prescriptions, letters, forms and specimen bottles, etc.
Receiving and processing visit requests
Explain practice procedures and arrangements to new patients and those seeking temporary cover, ensuring any procedures are completed
Advise patients of relevant charges for non-NHS services, accept payment and issue receipts
Respond appropriately to queries and requests from patients and visitors
Ensure the doctors rotas are known by all staff
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork where required
Ensure actions requested by doctors are undertaken in a timely and accurate manner
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Ensure mail is posted daily
Ensure the specimens are ready for collection for the courier on a daily basis
Telephone and Reception DutiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
Process patient requests for appointments
Receiving calls, taking messages and dealing with them in an appropriate and accurate manner
Making telephone calls as requested, including ordering ambulances
Follow the procedure to divert the telephone system as and when necessary
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc. are filed electronically and promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Ensure records are kept in good repair with all necessary information on the outside cover clearly visible
Premises
Open up premises at the start of the day when first to arrive and make all necessary preparations to receive patients
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
Extract medical records for appointments, visits, clinics or as requested
To be available to the clinical staff during surgery hours to ensure the smooth running of surgery
Filing of medical records, letters, reports
Operation of computer for appointments system, etc.
Maintaining tidiness and general maintenance of reception, consulting, waiting areas and immediate garden areas
Computer Duties
Ensure all prescriptions are processed accurately and available to doctors to check and sign prior to and on completion of surgery
Ensure all tasks identified by Clinical staff and Practice Managers are processed accurately
Ensure all referrals are entered onto the system in an accurate manner including the scanning of mail and other related paperwork
To report IT and telephone faults and rectify as appropriate
To use the choose and book process to book hospital appointments for patients
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Job description
Job responsibilities
ROLE DEFINITION:
To assist in the smooth day to day running of the Reception Team, ensuring receptionist duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management.
To ensure that patients are received, assisted and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Reception DutiesUndertake the rota of reception duties as attached
Greeting and directing patients and visitors to the surgery in a pleasant and helpful manner
Register new patients and process paperwork accordingly
Dealing with requests for appointments
Accepting and handing out prescriptions, letters, forms and specimen bottles, etc.
Receiving and processing visit requests
Explain practice procedures and arrangements to new patients and those seeking temporary cover, ensuring any procedures are completed
Advise patients of relevant charges for non-NHS services, accept payment and issue receipts
Respond appropriately to queries and requests from patients and visitors
Ensure the doctors rotas are known by all staff
Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork where required
Ensure actions requested by doctors are undertaken in a timely and accurate manner
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Ensure mail is posted daily
Ensure the specimens are ready for collection for the courier on a daily basis
Telephone and Reception DutiesProcess and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition
Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately
Process patient requests for appointments
Receiving calls, taking messages and dealing with them in an appropriate and accurate manner
Making telephone calls as requested, including ordering ambulances
Follow the procedure to divert the telephone system as and when necessary
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor
Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc. are filed electronically and promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Ensure records are kept in good repair with all necessary information on the outside cover clearly visible
Premises
Open up premises at the start of the day when first to arrive and make all necessary preparations to receive patients
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
Extract medical records for appointments, visits, clinics or as requested
To be available to the clinical staff during surgery hours to ensure the smooth running of surgery
Filing of medical records, letters, reports
Operation of computer for appointments system, etc.
Maintaining tidiness and general maintenance of reception, consulting, waiting areas and immediate garden areas
Computer Duties
Ensure all prescriptions are processed accurately and available to doctors to check and sign prior to and on completion of surgery
Ensure all tasks identified by Clinical staff and Practice Managers are processed accurately
Ensure all referrals are entered onto the system in an accurate manner including the scanning of mail and other related paperwork
To report IT and telephone faults and rectify as appropriate
To use the choose and book process to book hospital appointments for patients
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Person Specification
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Crown Surgery
Address
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Employer's website
Employer details
Employer name
The Crown Surgery
Address
23 High Street
Eccleshall
Stafford
ST21 6BW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0871-26-0034
Job summary
Salaried GP Up to 8 Sessions
£11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and study leave
Looking for a GP role that gives you time with patients and a team around you?
Hereford Medical Group is looking for a Salaried GP to join our established clinical team for up to 8 sessions per week.
We are a large general practice, but our model is designed to retain the things that matter in general practice: continuity with your patients, manageable clinical sessions, time for development and access to a wide multidisciplinary team for support.
What we offer
- £11,500 - £12,800 per session, depending on experience
- 15-minute routine GP appointments
- Fixed patient numbers within Acute Care sessions
- Up to 32 days' annual leave plus Bank Holidays, pro-rata
- Protected study/development time built into the weekly rota
- Up to a further 5 days' study leave each year, pro-rata
- Administrative support while you are on annual leave, helping you return without an inbox mountain waiting for you
- Opportunities to develop portfolio interests
- Support and mentorship from an experienced GP and multidisciplinary team
- NHS Pension Scheme
Interviews will be held on w/c 14th September.
Main duties of the job
A different approach to same-day care
Our dedicated Acute Care Team provides same-day care for patients with urgent problems.
As a Salaried GP you will undertake both routine and Acute Care work, giving you variety while maintaining a defined workload. Acute Care sessions have fixed patient numbers, rather than an open-ended list of patients continuing to arrive throughout the session.
Alongside this, you will have your own routine surgeries, allowing you to build continuity with patients and arrange your own follow-up where appropriate.
A team around you
One of the advantages of working in a practice of our size is the breadth of clinical support available.
Our team includes GPs alongside:
- Advanced Practitioners
- Paramedic Practitioners
- Physician Associates
- Practice Nurses and Nurse Associates
- Pharmacists and Pharmacy Technicians
- Biomedical Scientists
- Healthcare Assistants
- Safeguarding Officers
- a substantial administrative and operational team
This allows work to be shared with the most appropriate professional rather than everything defaulting to the GP.
About us
Hereford Medical Group is one of the largest general practices in the region, caring for approximately 46,500 patients across four sites in and around Hereford.
Our main site, Station Medical Centre, is a modern purpose-built primary care centre in the heart of Hereford.
We want HMG to be somewhere GPs can build a sustainable and enjoyable career. We support professional development, portfolio interests and opportunities to become involved in wider areas of practice life according to your interests.
Interested, but want to know more first?
You do not need to decide whether HMG is right for you from an advert.
We would be very happy to arrange an informal conversation or visit, giving you the opportunity to meet us, see how the practice works and talk to members of our GP team before applying.
Applications are welcomed from GPs at different stages of their career.
Come and see whether HMG could be the right next step for you.
This role must not be advertised or represented by third parties without written authorisation.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
Depending on experience Very competitive pay rates
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0871-26-0034
Job locations
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Job description
Job responsibilities
You will have an agreed job plan of work and will manage a caseload of patients and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
You will be expected to work across a couple of our sites.
For more information please find attached the HMG Salaried GP job description
Job description
Job responsibilities
You will have an agreed job plan of work and will manage a caseload of patients and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
You will be expected to work across a couple of our sites.
For more information please find attached the HMG Salaried GP job description
Person Specification
Qualifications
Essential
- Appropriate GP qualifications
Person Specification
Qualifications
Essential
- Appropriate GP qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5263-26-0001
Job summary
Do you still believe that one of the best things about general practice is getting to know your patients?
We do.
Golden Valley Practice is a small, friendly, rural dispensing practice in beautiful south-west Herefordshire. We are looking for a salaried GP to join our team for 48 sessions per week.
We are proud to offer something increasingly unusual in modern general practice: the opportunity to practise relationship-based family medicine, with continuity of care and time to get to know your patients and, very often, their wider families.
That does not mean we are stuck in the past. We actively look for technology and new ways of working that make general practice safer, more efficient and more enjoyable. We use GP Automate and Abtrace, are exploring the use of AI scribes, and have developed our administrative team to remove unnecessary workload from clinicians.
We are looking for more than somebody to fill sessions. We would like to find a GP who genuinely values this way of working and wants to become part of a close-knit practice and the community it serves.
Main duties of the job
The post-holder will undertake the normal range of GP duties, including face-to-face and telephone consultations, home visits where required, prescribing, referrals, reviewing results and clinical correspondence, and appropriate patient-related administrative work.
Our routine appointments are 15 minutes, with clinical workload capped at 25 patient contacts per day. A separate triage clinician manages same-day demand and urgent presentations, also with a capped workload.
Our GP Assistant manages the majority of incoming Docman correspondence, leaving individual GPs with a low administrative burden. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests. Skills such as minor surgery and joint injections would be welcomed but are not essential.
The post-holder will provide high-quality, patient-centred general medical services to registered and temporary patients, working autonomously within their professional competence and as part of the wider practice team. They will also contribute appropriately to multidisciplinary working, clinical governance, quality improvement and the continued development of the practice.
About us
Golden Valley Practice is a small, friendly rural dispensing practice caring for just under 6,000 patients across south-west Herefordshire. We are proud of being a traditional family practice: we know our patients, often care for several generations of the same family, and believe strongly in continuity and relationship-based care.
We are also forward-looking. We actively adopt technology and new ways of working where they improve patient care or reduce unnecessary workload. Our experienced administrative team, GP Assistant, pharmacist and pharmacy technician provide excellent clinical support.
We want people to enjoy working here and believe good patient care depends on a safe, sustainable working environment. We do not expect clinicians routinely to work beyond their contracted hours, and we value flexibility, mutual support and allowing people to develop their own interests.
The Golden Valley is a beautiful place to live and work, stretching towards the Black Mountains, with Hereford around 25 minutes away and relatively affordable housing.
We are a friendly, sociable team, with an annual summer sparkling afternoon tea at a partner's home and a Christmas dinner and party for the whole team.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£12,627 a session
Contract
Permanent
Working pattern
Full-time
Reference number
A5263-26-0001
Job locations
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Peterchurch Surgery
8-9 Closure Place
Peterchurch
HEREFORD
HR2 0RS
United Kingdom
Job description
Job responsibilities
The post-holder will manage a caseload and provide high-quality, patient-centred care to registered and temporary patients.
Clinical responsibilities will include:
- Assessing and managing patients presenting with undifferentiated and undiagnosed problems
- Making autonomous clinical decisions and arranging appropriate investigation, treatment, follow-up, or referral
- Providing routine, urgent, telephone, and face-to-face consultations in accordance with the agreed practice timetable
- Undertaking home visits where clinically appropriate
- Prescribing safely and in accordance with current guidance and local prescribing arrangements
- Reviewing investigation results and clinical correspondence relating to patients under their care
- Making appropriate referrals to secondary care and other healthcare professionals
- Providing health promotion, disease prevention, and appropriate chronic disease management
- Maintaining clear, accurate, and contemporaneous clinical records
- Working collaboratively with the wider practice and community healthcare teams
- Participating in multidisciplinary meetings where appropriate
- Contributing to clinical governance, audit, quality improvement, and the continued development of the practice
- Maintaining professional development, appraisal, and revalidation requirements
- Complying with relevant practice policies, including confidentiality, information governance, safeguarding, prescribing, and health and safety
We have also worked hard to reduce unnecessary administrative workload. Our GP Assistant manages the majority of incoming Docman correspondence, meaning an individual GP will commonly have only a very low level of Docman requiring their attention. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests, and skills such as minor surgery and joint injections would be welcomed, although they are not essential.
About us
We care for just under 6,000 patients across the beautiful Golden Valley, with our main surgery in Ewyas Harold and a branch surgery in Peterchurch.
We are a genuinely small team. Our size means that we know our patients, and continuity is central to how we organise and deliver care. Many of our patients have been with the practice for generations, and it is common to know several members of the same family.
We are proud of the relationship we have with our patients and local community. Our 2026 GP Patient Survey found that 89% rated their overall experience of the practice as good, 99% had confidence and trust in the healthcare professional they saw, and 98% felt their needs were met during their appointment.
Being rural also brings particularly close relationships with our wider community healthcare colleagues. We have excellent working relationships with our district nursing and palliative care teams and meet regularly to discuss shared patients. We are also part of a supportive and collaborative Primary Care Network.
We constantly review how we work, adopting new technology where it genuinely improves patient care or reduces unnecessary workload. We want to provide excellent care while maintaining a safe, sustainable and enjoyable working environment for everyone in the practice. We do not believe sustainable general practice should depend upon clinicians routinely working beyond their contracted hours.
Who are we looking for?
Working in a small practice is different from working in a large organisation, and the right fit matters.
We are looking for a GP who values continuity and long-term relationships with patients, enjoys being part of a small team, takes responsibility for their own work and patients, and wants to contribute to the life and continued development of the practice.
In return, you will work alongside experienced, friendly colleagues who support one another and genuinely care about providing a good service. Our administrative and secretarial teams have exceptional local knowledge and are an invaluable part of how the practice works.
The post-holder will be expected to undertake the normal professional duties and responsibilities associated with working as a salaried GP in NHS general practice.
If the kind of general practice described here is what attracted you to becoming a GP in the first place, we would very much like to hear from you.
Please apply with a CV and covering letter telling us a little about yourself, why you would like to join Golden Valley Practice, and the number of sessions you are seeking.
Informal visits and conversations are warmly encouraged.
For further information, or to arrange an informal visit, please contact:
Dr Esther Scotland, Senior Partner [email protected]
or
Alex Price, Practice Manager [email protected]
Job description
Job responsibilities
The post-holder will manage a caseload and provide high-quality, patient-centred care to registered and temporary patients.
Clinical responsibilities will include:
- Assessing and managing patients presenting with undifferentiated and undiagnosed problems
- Making autonomous clinical decisions and arranging appropriate investigation, treatment, follow-up, or referral
- Providing routine, urgent, telephone, and face-to-face consultations in accordance with the agreed practice timetable
- Undertaking home visits where clinically appropriate
- Prescribing safely and in accordance with current guidance and local prescribing arrangements
- Reviewing investigation results and clinical correspondence relating to patients under their care
- Making appropriate referrals to secondary care and other healthcare professionals
- Providing health promotion, disease prevention, and appropriate chronic disease management
- Maintaining clear, accurate, and contemporaneous clinical records
- Working collaboratively with the wider practice and community healthcare teams
- Participating in multidisciplinary meetings where appropriate
- Contributing to clinical governance, audit, quality improvement, and the continued development of the practice
- Maintaining professional development, appraisal, and revalidation requirements
- Complying with relevant practice policies, including confidentiality, information governance, safeguarding, prescribing, and health and safety
We have also worked hard to reduce unnecessary administrative workload. Our GP Assistant manages the majority of incoming Docman correspondence, meaning an individual GP will commonly have only a very low level of Docman requiring their attention. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests, and skills such as minor surgery and joint injections would be welcomed, although they are not essential.
About us
We care for just under 6,000 patients across the beautiful Golden Valley, with our main surgery in Ewyas Harold and a branch surgery in Peterchurch.
We are a genuinely small team. Our size means that we know our patients, and continuity is central to how we organise and deliver care. Many of our patients have been with the practice for generations, and it is common to know several members of the same family.
We are proud of the relationship we have with our patients and local community. Our 2026 GP Patient Survey found that 89% rated their overall experience of the practice as good, 99% had confidence and trust in the healthcare professional they saw, and 98% felt their needs were met during their appointment.
Being rural also brings particularly close relationships with our wider community healthcare colleagues. We have excellent working relationships with our district nursing and palliative care teams and meet regularly to discuss shared patients. We are also part of a supportive and collaborative Primary Care Network.
We constantly review how we work, adopting new technology where it genuinely improves patient care or reduces unnecessary workload. We want to provide excellent care while maintaining a safe, sustainable and enjoyable working environment for everyone in the practice. We do not believe sustainable general practice should depend upon clinicians routinely working beyond their contracted hours.
Who are we looking for?
Working in a small practice is different from working in a large organisation, and the right fit matters.
We are looking for a GP who values continuity and long-term relationships with patients, enjoys being part of a small team, takes responsibility for their own work and patients, and wants to contribute to the life and continued development of the practice.
In return, you will work alongside experienced, friendly colleagues who support one another and genuinely care about providing a good service. Our administrative and secretarial teams have exceptional local knowledge and are an invaluable part of how the practice works.
The post-holder will be expected to undertake the normal professional duties and responsibilities associated with working as a salaried GP in NHS general practice.
If the kind of general practice described here is what attracted you to becoming a GP in the first place, we would very much like to hear from you.
Please apply with a CV and covering letter telling us a little about yourself, why you would like to join Golden Valley Practice, and the number of sessions you are seeking.
Informal visits and conversations are warmly encouraged.
For further information, or to arrange an informal visit, please contact:
Dr Esther Scotland, Senior Partner [email protected]
or
Alex Price, Practice Manager [email protected]
Person Specification
Personal Qualities
Essential
- Values continuity and long-term relationships with patients
- Enjoys working as part of a small, close-knit team
- Friendly, approachable, and supportive of colleagues
- Takes responsibility for their own work and patients
- Adaptable and willing to contribute to the wider life of the practice
- Interested in helping us continue to develop and improve the way we provide care
Other Essential Requirements
Essential
- Appropriate medical indemnity
- Satisfactory pre-employment checks, including an enhanced Disclosure and Barring Service check
- Eligibility to work in the UK
- Ability to undertake home visits as required
Experience
Essential
- Good clinical knowledge and sound clinical judgement
- Excellent communication and interpersonal skills
- Ability to work effectively and collaboratively within a small practice team
- Commitment to high-quality, patient-centred care
- Commitment to continuity of care and taking appropriate responsibility for patients under your care
- Good organisational and time-management skills
- Appropriate IT skills for modern general practice
- Understanding of clinical governance, safeguarding, and professional responsibilities
Desirable
- Experience of EMIS Web
- Additional clinical skills or areas of special interest
- Skills such as minor surgery or joint injections
- Experience of audit or quality improvement
Qualifications
Essential
- Primary medical qualification
- Completion of GP specialty training or equivalent
- MRCGP or equivalent recognised qualification
- Full registration with the GMC with a licence to practise
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion prior to commencing employment
Person Specification
Personal Qualities
Essential
- Values continuity and long-term relationships with patients
- Enjoys working as part of a small, close-knit team
- Friendly, approachable, and supportive of colleagues
- Takes responsibility for their own work and patients
- Adaptable and willing to contribute to the wider life of the practice
- Interested in helping us continue to develop and improve the way we provide care
Other Essential Requirements
Essential
- Appropriate medical indemnity
- Satisfactory pre-employment checks, including an enhanced Disclosure and Barring Service check
- Eligibility to work in the UK
- Ability to undertake home visits as required
Experience
Essential
- Good clinical knowledge and sound clinical judgement
- Excellent communication and interpersonal skills
- Ability to work effectively and collaboratively within a small practice team
- Commitment to high-quality, patient-centred care
- Commitment to continuity of care and taking appropriate responsibility for patients under your care
- Good organisational and time-management skills
- Appropriate IT skills for modern general practice
- Understanding of clinical governance, safeguarding, and professional responsibilities
Desirable
- Experience of EMIS Web
- Additional clinical skills or areas of special interest
- Skills such as minor surgery or joint injections
- Experience of audit or quality improvement
Qualifications
Essential
- Primary medical qualification
- Completion of GP specialty training or equivalent
- MRCGP or equivalent recognised qualification
- Full registration with the GMC with a licence to practise
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion prior to commencing employment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Golden Valley Practice
Address
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Employer's website
https://www.goldenvalleypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Golden Valley Practice
Address
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Employer's website
https://www.goldenvalleypractice.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
General Practice Reception Supervisor
Brewood Medical Practice View all jobs
Posted 1 month(s) ago
Reference: A2234-26-0052
Job summary
We are one of, if not the leading practice in the local area for patient care and delivery. We have a fantastic friendly team and are looking for a reception supervisor to join our existing reception team.
Helping patients and supporting the team in delivering healthcare is an extremely satisfying and rewarding opportunity.
Main duties of the job
Your main duties will include providing day to day support & leadership for the practice reception team.
You will be responsible for the reception & admin rota, ensuring there is appropriate cover at all times. Monitoring staff annual leave and absence.
You will be working alongside another Reception Supervisor to ensure a smooth running of reception and be the point of contact for staff queries and patient concerns.
You will be expected to work with the reception with their daily duties.
You must be computer literate and possess good communication skills.
About us
We are a rural practices situated in beautiful villages with picturesque views. Our main surgery site is situated next to a field with horses and and herd of rare sheep. The practice provides excellent levels of patient care. We have GPs, ANPs, Nurses, Pharmacists, HCAs, Mental Health Practitioner, Social Prescriber and a Musculoskeletal Practitioner.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£14.05 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A2234-26-0052
Job locations
Kiddemore Green Road
Brewood
Stafford
ST19 9BQ
United Kingdom
Kiddemore Green Road
Brewood
Stafford
ST19 9BQ
United Kingdom
Leabank House
The Cobbles
Stafford
ST19 9NB
United Kingdom
Job description
Job responsibilities
Job Summary
The Reception Supervisor role is primarily to provide supervision to the practice reception team.
The post holder will work closely with another Reception Supervisor to provide the continual improvement of standards across a wide range of clinical and administrative activity, as well as providing an element of cover or source of advice in the event of their absence.
The successful candidate must be able to work on their own initiative and have some supervisory experience, along with strong IT skills. You must be organised and confident, have a friendly and approachable manner and can work under pressure.
Previous primary care experience is essential.
The post holder will:
- Be an experienced supervisor/leader of staff, providing leadership to the reception and administration team.
- Have excellent service, leadership, communication and project management skills.
- Be suitably proficient with IT systems and software applications, preferably in a clinical setting (although training will be provided for the suitable candidate).
- Exhibit safe, professional decision-making and high level of care for patients within the Practice.
- Work collaboratively with the wider Practice team to meet the needs of our diverse range of patients.
- Undertake rota planning of both reception and clinical staff
- Support the delivery of required policy and procedures.
In order to work at this level full enhanced DBS clearance must be met.
Key Responsibilities
The following are the core responsibilities of the Reception Supervisor. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide day-to-day support, leadership, first line management and guidance for the practice reception and administration team, ensuring an efficient and professional manner is maintained and to provide cover to the reception team when needed.
Ensure all reception and administration duties are completed to the highest standard.
Support with monitoring staff attendance, sickness absence and annual leave.
To provide communications between patients, doctors and other staff.
Support with induction of all new reception and administration staff.
Ensure cover and suitable contingency plans are in place for all leave, including unforeseen absence.
Work along side another Reception Supervisor in the running of elements and/or services within the practice e.g. compliance with CQC, Health and Safety audits etc.
Review and updating of practice policies and procedures.
Work with the other Reception Supervisor and other members of the practice to identify areas for improvement and assist in change management where appropriate.
Ensure the promotion, monitoring and documentation of performance and quality outcomes targets within the practice (including QOF), and using IT systems and software.
Take responsibility for the recording of all home visit requests, ensuring that the home visiting protocol is followed.
To undertake specific assigned tasks, project support, or development work which may arise during changes to the NHS.
To introduce new policies and procedures in line with current regulations
Manage and deal with day to day needs, difficulties and requirements of the partners and other clinical staff.
To work closely with reception and clinical staff to ensure adequate cover and the smooth running of the practice, reporting any problems encountered to the relevant person.
To be a point of contact for staff and patient queries and concerns.
- The greeting of patients, dealing with their enquiries in a courteous and polite manner.
- Be point of call for dealing with patient complaints relating to front desk or reception services.
Oversee and delegate daily tasks e.g. chasing missing test results and notes, unusual queries, following through patient queries, registration difficulties
- Making appointments and booking patients in for surgeries and clinics.
- Answering the telephone within a reasonable time, dealing with requests and enquiries courteously and politely.
- Ensure telephone calls are answered in a timely manner.
- Undertake and help where necessary with care coordination.
- Contacting hospitals and various other agencies for results, appointments, booking, referrals and patient information.
- Making appointments, offering and arranging the appointments for doctors, helping to arrange clinics.
- Responding to and resolving all local IT issues where appropriate liaising with NHIS the CCG IT support/or others to resolve hardware and software issues.
- Ensure the effective use of clinical systems, IT programmes and other systems used throughout the practice.
- Providing support and ensure training for current and new staff is carried out.
- Support and maintaining effective call and recall systems for patient services and reviews.
- Training of staff on practice IT systems as necessary.
To promote Equality and Diversity and Health and Safety in themselves.
TRAINING AND DEVELOPMENT
- Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).
- Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work.
- Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Work closely with other clinical staff and managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets
- Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)
GOVERNANCE
- Take part in the maintenance of quality governance systems and processes across the Practice and its activities.
- Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
- Work with other teams on improving the quality of service and patient care, in response to local and national policies and initiatives as appropriate
- Support and participate in shared learning across the practice and wider organisation
- Help manage, review and identify learning from complaints, incidents and near-miss events relating to the practice, team and self.
- Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them
- Ensure compliance with policies, procedures and guidelines for self and others, by acting or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.
CONFIDENTIALITY
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Maintain an awareness of the Freedom of Information Act.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY
- The post-holder will manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy, the Practice Health & Safety Manual, and the Practices Infection Control Policy and published procedures.
- Comply with Practice health and safety policies by following agreed safe working procedures
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Undertaking periodic infection control training (minimum annually)
- Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Reporting incidents using the organisations Incident Reporting System
- Using personal security systems within the workplace according to Practice guidelines
- Making effective use of training to update knowledge and skills
EQUALITY AND DIVERSITY
The post-holder will support, promote and maintain the Practices Equality & Diversity Policy.
No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
OTHER DELEGATED DUTIES
This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.
Job description
Job responsibilities
Job Summary
The Reception Supervisor role is primarily to provide supervision to the practice reception team.
The post holder will work closely with another Reception Supervisor to provide the continual improvement of standards across a wide range of clinical and administrative activity, as well as providing an element of cover or source of advice in the event of their absence.
The successful candidate must be able to work on their own initiative and have some supervisory experience, along with strong IT skills. You must be organised and confident, have a friendly and approachable manner and can work under pressure.
Previous primary care experience is essential.
The post holder will:
- Be an experienced supervisor/leader of staff, providing leadership to the reception and administration team.
- Have excellent service, leadership, communication and project management skills.
- Be suitably proficient with IT systems and software applications, preferably in a clinical setting (although training will be provided for the suitable candidate).
- Exhibit safe, professional decision-making and high level of care for patients within the Practice.
- Work collaboratively with the wider Practice team to meet the needs of our diverse range of patients.
- Undertake rota planning of both reception and clinical staff
- Support the delivery of required policy and procedures.
In order to work at this level full enhanced DBS clearance must be met.
Key Responsibilities
The following are the core responsibilities of the Reception Supervisor. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
To provide day-to-day support, leadership, first line management and guidance for the practice reception and administration team, ensuring an efficient and professional manner is maintained and to provide cover to the reception team when needed.
Ensure all reception and administration duties are completed to the highest standard.
Support with monitoring staff attendance, sickness absence and annual leave.
To provide communications between patients, doctors and other staff.
Support with induction of all new reception and administration staff.
Ensure cover and suitable contingency plans are in place for all leave, including unforeseen absence.
Work along side another Reception Supervisor in the running of elements and/or services within the practice e.g. compliance with CQC, Health and Safety audits etc.
Review and updating of practice policies and procedures.
Work with the other Reception Supervisor and other members of the practice to identify areas for improvement and assist in change management where appropriate.
Ensure the promotion, monitoring and documentation of performance and quality outcomes targets within the practice (including QOF), and using IT systems and software.
Take responsibility for the recording of all home visit requests, ensuring that the home visiting protocol is followed.
To undertake specific assigned tasks, project support, or development work which may arise during changes to the NHS.
To introduce new policies and procedures in line with current regulations
Manage and deal with day to day needs, difficulties and requirements of the partners and other clinical staff.
To work closely with reception and clinical staff to ensure adequate cover and the smooth running of the practice, reporting any problems encountered to the relevant person.
To be a point of contact for staff and patient queries and concerns.
- The greeting of patients, dealing with their enquiries in a courteous and polite manner.
- Be point of call for dealing with patient complaints relating to front desk or reception services.
Oversee and delegate daily tasks e.g. chasing missing test results and notes, unusual queries, following through patient queries, registration difficulties
- Making appointments and booking patients in for surgeries and clinics.
- Answering the telephone within a reasonable time, dealing with requests and enquiries courteously and politely.
- Ensure telephone calls are answered in a timely manner.
- Undertake and help where necessary with care coordination.
- Contacting hospitals and various other agencies for results, appointments, booking, referrals and patient information.
- Making appointments, offering and arranging the appointments for doctors, helping to arrange clinics.
- Responding to and resolving all local IT issues where appropriate liaising with NHIS the CCG IT support/or others to resolve hardware and software issues.
- Ensure the effective use of clinical systems, IT programmes and other systems used throughout the practice.
- Providing support and ensure training for current and new staff is carried out.
- Support and maintaining effective call and recall systems for patient services and reviews.
- Training of staff on practice IT systems as necessary.
To promote Equality and Diversity and Health and Safety in themselves.
TRAINING AND DEVELOPMENT
- Taking responsibility for own development with relevant evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).
- Stay up to date through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, demonstrating skills and activities to others who are undertaking similar work.
- Subject to a performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Work closely with other clinical staff and managers in the setting up and/or improving of practice systems for monitoring/measuring performance against Clinical Governance and Quality Indicator targets
- Work to deliver the NHS contract requirements related to the practice (including the terms of the Quality and Outcomes Framework and locally enhanced services)
GOVERNANCE
- Take part in the maintenance of quality governance systems and processes across the Practice and its activities.
- Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required.
- Work with other teams on improving the quality of service and patient care, in response to local and national policies and initiatives as appropriate
- Support and participate in shared learning across the practice and wider organisation
- Help manage, review and identify learning from complaints, incidents and near-miss events relating to the practice, team and self.
- Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them
- Ensure compliance with policies, procedures and guidelines for self and others, by acting or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.
CONFIDENTIALITY
- Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.
- Maintain an awareness of the Freedom of Information Act.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY
- The post-holder will manage their own and others health & safety and infection control as defined in the Practices Health & Safety Policy, the Practice Health & Safety Manual, and the Practices Infection Control Policy and published procedures.
- Comply with Practice health and safety policies by following agreed safe working procedures
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.
- Undertaking periodic infection control training (minimum annually)
- Awareness and compliance with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Reporting incidents using the organisations Incident Reporting System
- Using personal security systems within the workplace according to Practice guidelines
- Making effective use of training to update knowledge and skills
EQUALITY AND DIVERSITY
The post-holder will support, promote and maintain the Practices Equality & Diversity Policy.
No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
OTHER DELEGATED DUTIES
This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualified to A-Level or NVQ Level 3
Experience
Essential
- Experience of working in a GP practice
Skills and experience
Essential
- Experience in supervising/managing staff
- Excellent communication skills
- Strong IT skills
- Problem solving & analytical skills
- Ability to maintain confidentiality
- Full clean drivers licence with own transport
Desirable
- Experience of working in a healthcare setting/GP Practice
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Qualified to A-Level or NVQ Level 3
Experience
Essential
- Experience of working in a GP practice
Skills and experience
Essential
- Experience in supervising/managing staff
- Excellent communication skills
- Strong IT skills
- Problem solving & analytical skills
- Ability to maintain confidentiality
- Full clean drivers licence with own transport
Desirable
- Experience of working in a healthcare setting/GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Brewood Medical Practice
Address
Kiddemore Green Road
Brewood
Stafford
ST19 9BQ
United Kingdom
Employer's website
Employer details
Employer name
Brewood Medical Practice
Address
Kiddemore Green Road
Brewood
Stafford
ST19 9BQ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2151-26-0005
Job summary
An exciting opportunity has arisen to join our well established , supportive team, located in the city centre of Hereford. We have a patient list size of 12640 and CQC rating good.
We are looking for a ARRS GP for 4 sessions per week to join our busy and very motivated and supportive team from 1.10.26.
Main duties of the job
The Practice follows BMA and model contract. 4 session surgeries, 15 minute phone and face to face appointments, a mix of on the day booked and pre booked patients plus one home visits (am session only) .
Please see attached job description for more details
About us
- Cantilupe Surgery is a city centre practice with a branch surgery based 2 miles away at Hampton Dene, both are modern , purpose built premises.
- We have 12640 patients
- CQC 'Good' December 2023
- Herefordshire 'GP Surgery of the Year' voted for by our patients, 2023 and nominated again in 2024 and 2025.
- Our national survey results for 2026 show that 82 % of our patients are happy with their care. (national average 75%)
- Large team of GP's (3 Partners, 3 Salaried) in addition to 1 Registrars, 3 ANP's, 1 Advanced Paramedic, 4 Nurses, 3 HCA's and various admin/ reception support roles along with ARRS roles via PCN
- Routine surgeries - 15 minute face to face appointments , home visits ( one per day) and designated admin time (max of 13 contacts per surgery)
- Strong training ethos, currently 1 GP Registrar in practice
- Monthly team meetings and Significant illness/events meetings/Palliative Care
- Daily 'coffee time' catch up
- 6 weeks annual leave and one week study leave pro rata
- Salary dependent on experience but, competitive
Details
Date posted
14 August 2026
Pay scheme
Other
Salary
Depending on experience Salary dependent on experience but competitive
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A2151-26-0005
Job locations
51 St Owen Street
Hereford
Herefordshire
HR1 2JB
United Kingdom
Hampton Dene Surgery
Gorsty Lane
Hereford
HR1 1UN
United Kingdom
Job description
Job responsibilities
Job responsibilities
Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.
Manage a variety of acute, chronic, and complex health conditions.
Conduct patient consultations, examinations, diagnoses, and treatment planning.
Provide appropriate referrals to secondary care and community services as needed.
Contribute to clinical governance, audit, and quality improvement initiatives.
Participate in the practices duty doctor rota and on-call schedule (if applicable).
Accurately complete patient records using the practices clinical system (EMIS)
Support health promotion, disease prevention, and patient education activities.
Engage in regular clinical meetings, CPD, and annual appraisals.
Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).
Support GP colleagues by having a flexible work approach to provide that support within work plan.t
Job description
Job responsibilities
Job responsibilities
Deliver high-quality, evidence-based medical care to registered patients during face-to-face, telephone, and online consultations.
Manage a variety of acute, chronic, and complex health conditions.
Conduct patient consultations, examinations, diagnoses, and treatment planning.
Provide appropriate referrals to secondary care and community services as needed.
Contribute to clinical governance, audit, and quality improvement initiatives.
Participate in the practices duty doctor rota and on-call schedule (if applicable).
Accurately complete patient records using the practices clinical system (EMIS)
Support health promotion, disease prevention, and patient education activities.
Engage in regular clinical meetings, CPD, and annual appraisals.
Collaborate with the multi-disciplinary team (including nurses, pharmacists, ANPs, and social prescribers).
Support GP colleagues by having a flexible work approach to provide that support within work plan.t
Person Specification
Experience
Essential
- GMC registered
- Fully qualified GP
Desirable
- Previous GP experience
Qualifications
Essential
- GMC registration and inclusion on the GP register.
- Inclusion on a performers list without restrictions.
- MRCGP (or equivalent qualification).
- Eligibility to work in the UK.
- Excellent communication, clinical, and interpersonal skills.
- Commitment to providing patient-centred, high-quality care.
Desirable
- Experience or interest in teaching, training, or research.
- Special interest in areas such as womens health, mental health, or chronic disease management.
- Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.
Person Specification
Experience
Essential
- GMC registered
- Fully qualified GP
Desirable
- Previous GP experience
Qualifications
Essential
- GMC registration and inclusion on the GP register.
- Inclusion on a performers list without restrictions.
- MRCGP (or equivalent qualification).
- Eligibility to work in the UK.
- Excellent communication, clinical, and interpersonal skills.
- Commitment to providing patient-centred, high-quality care.
Desirable
- Experience or interest in teaching, training, or research.
- Special interest in areas such as womens health, mental health, or chronic disease management.
- Familiarity with QOF, Enhanced Services, and the NHS Long-Term Plan.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cantilupe Surgery
Address
51 St Owen Street
Hereford
Herefordshire
HR1 2JB
United Kingdom
Employer's website
Employer details
Employer name
Cantilupe Surgery
Address
51 St Owen Street
Hereford
Herefordshire
HR1 2JB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Education Assistant
Worcestershire Acute Hospitals NHS Trust View all jobs
Posted 1 month(s) ago
Reference: C9365-26-0445-S3
Job summary
An exciting opportunity has arisen to join the Medical Education Department as a Medical Education Assistant.
We are seeking to recruit a Medical Education Assistant. This is a full-time Countywide post covering both the Worcester and Alexandra Hospital, so the post holder must be able to travel between Sites occasionally. The main Site base will be Worcester Royal Hospital.
The successful applicant will be an experienced administrator and possess excellent organisational, IT and communication skills. The post requires the ability to prioritize work effectively and to produce accurate and timely work. The Medical Education team is a friendly and supportive team working across the Worcestershire Acute Hospitals NHS Trust, on the Worcestershire Royal and Alexandra sites.
Occasional flexibility around start/finish times will be required.
For more information, please contact Amy Callaghan, Medical Education Manager or Christine Green, Deputy Medical Education Manager:
[email protected] / [email protected]
Main duties of the job
Provision of administrative support for Medical Education, in particular to the various Tutors and to the Director of Medical Education.
Provide administration support to the Chief Registrar, Medical Education Manager and Deputy Medical Education Manager.
Assist in the administration of local training programmes for junior doctors, to include Induction of new Doctors in Training joining the Trust.
Assist in the administration of teaching sessions in particular for GPVTS trainees.
Assist with keeping e-Portfolios up to date for trainees.
Raise invoices for Room Hire, Annual Fees and Rent for the Charles Hastings Education Building.
Organise and co-ordinate training programmes as required. Servicing meetings as appropriate.
Act as the first point of contact for Trust appointed Physician Associates.
Providing an effective, efficient and courteous reception to users of both Education Centres in person and over the telephone.
Maintenance of up to date e mail contact lists.
Keep the Accredited Educational and Clinical Supervisors database up to date and send to the GMC quarterly.
Process stationery orders and non-stock requests on the Trust iProcurement system when required for the Medical Education Office at Worcester.
The post holder will be expected to be an active team member, aware of when other team members are pressured and need assistance.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
14 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
C9365-26-0445-S3
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
The Alexandra Hospital
Woodrow Drive
REDDITCH
Worcestershire
B98 7UB
United Kingdom
Job description
Job responsibilities
WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST
JOB DESCRIPTION
Post Title: Medical Education Administrator
Pay Band: 3
Hours: Full time 37.5 hours
Location: Countywide Post predominantly based at Worcester Royal Hospital within the Charles Hastings Education Centre
Accountable to: Director of Medical Education
Reports to: Medical Education Manager
Key Working Relationships:
Internal: Consultants and junior medical staff working at Worcestershire Acute Hospitals NHS Trust, nursing staff, midwives, clerical staff and all other users of the Centre and accessing the service on the Worcester site.
External: Representatives from Pharmaceutical companies, GPs and any other external users of the Centre
Risk Assessment:
Work with display screen equipment and electrical equipment when setting up courses and meetings. Occasional moving of furniture/room dividers to alter room settings in the Centre.
Job Purpose:
The post holder will:
Support the running of Postgraduate Medical Education predominantly in Charles Hastings Education Centre at the Worcestershire Royal Hospital. There will be a requirement to provide countywide cover in addition to being there regularly to support North GPVTS Scheme which will mean travelling to the Alexandra site.
The post holder will be expected to work closely with colleagues in the Education Centres, and also work on their own initiative.
Provide an efficient, professional and friendly service.
Key Duties:
Provision of full administrative support for Medical Education, and in particular to the various Tutors and to the Director of Medical Education.
Provide administration support to the Chief Registrar, Medical Education Manager and Deputy Medical Education Manager.
Assist in the administration of local training programmes for junior doctors, to include Induction of new Doctors in Training joining the Trust.
Assist in the administration of teaching sessions in particular for GPVTS trainees, providing registers, maintaining attendance records and summarising evaluations.
Assist with keeping e-Portfolios up to date for trainees, entering and editing information as required, with particular reference to Fourteen Fish used by GPVTS Trainees.
Raise invoices for Room Hire, Annual Fees and Rent for the Charles Hastings Education Building.
Organise and co-ordinate GP study days and other training programmes as required. Servicing meetings as appropriate including production of course documentation, liaising, booking and invoicing external trusted Drug Companies to provide stands, packs, badges and handouts as required, registers, certificates, etc. and acting as a reference point for queries.
Act as the first point of contact for Trust appointed Physician Associates, to include arranging car parking permits and ID badges for new starters, arranging access to the HORUS e-Portfolio and updating rotations and Supervisors when required.
Providing an effective, efficient and courteous reception to users of both Education Centres in person and over the telephone. Meet speakers on arrival, welcome and sort out audio-visual requirements etc.
Assisting in the practical administration of meetings, and functions held in the Centre, including altering the layout of rooms by movement of furniture, visual aid equipment and materials and in liaison with caterers.
Maintenance of up to date e mail contact lists.
Dealing with telephone enquiries to Medical Education and exercising own judgement in deciding the importance and prioritising these enquiries.
Keep the Accredited Educational and Clinical Supervisors database up to date and send to the GMC quarterly.
Process stationery orders and non-stock requests on the Trust iProcurement system when required for the Medical Education Office at Worcester.
The appointed post holder will be expected to be an active team member, aware of when other team members are pressured and need assistance. There will be an expectation that the post holder will assist others at busy times when the workload in the department requires this.
General duties:
The postholder may be required to undertake such other duties and training and/or hours of work as may be reasonably required to be consistent with the general level of responsibility of the post.
Confidentiality. It is a condition of employment that confidential information which may be obtained in the course of duty must not be disclosed.
The Trust reserves the right to vary the content of the job description, after consultation, to reflect changes to the role and/or service developments.
The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.
Job description
Job responsibilities
WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST
JOB DESCRIPTION
Post Title: Medical Education Administrator
Pay Band: 3
Hours: Full time 37.5 hours
Location: Countywide Post predominantly based at Worcester Royal Hospital within the Charles Hastings Education Centre
Accountable to: Director of Medical Education
Reports to: Medical Education Manager
Key Working Relationships:
Internal: Consultants and junior medical staff working at Worcestershire Acute Hospitals NHS Trust, nursing staff, midwives, clerical staff and all other users of the Centre and accessing the service on the Worcester site.
External: Representatives from Pharmaceutical companies, GPs and any other external users of the Centre
Risk Assessment:
Work with display screen equipment and electrical equipment when setting up courses and meetings. Occasional moving of furniture/room dividers to alter room settings in the Centre.
Job Purpose:
The post holder will:
Support the running of Postgraduate Medical Education predominantly in Charles Hastings Education Centre at the Worcestershire Royal Hospital. There will be a requirement to provide countywide cover in addition to being there regularly to support North GPVTS Scheme which will mean travelling to the Alexandra site.
The post holder will be expected to work closely with colleagues in the Education Centres, and also work on their own initiative.
Provide an efficient, professional and friendly service.
Key Duties:
Provision of full administrative support for Medical Education, and in particular to the various Tutors and to the Director of Medical Education.
Provide administration support to the Chief Registrar, Medical Education Manager and Deputy Medical Education Manager.
Assist in the administration of local training programmes for junior doctors, to include Induction of new Doctors in Training joining the Trust.
Assist in the administration of teaching sessions in particular for GPVTS trainees, providing registers, maintaining attendance records and summarising evaluations.
Assist with keeping e-Portfolios up to date for trainees, entering and editing information as required, with particular reference to Fourteen Fish used by GPVTS Trainees.
Raise invoices for Room Hire, Annual Fees and Rent for the Charles Hastings Education Building.
Organise and co-ordinate GP study days and other training programmes as required. Servicing meetings as appropriate including production of course documentation, liaising, booking and invoicing external trusted Drug Companies to provide stands, packs, badges and handouts as required, registers, certificates, etc. and acting as a reference point for queries.
Act as the first point of contact for Trust appointed Physician Associates, to include arranging car parking permits and ID badges for new starters, arranging access to the HORUS e-Portfolio and updating rotations and Supervisors when required.
Providing an effective, efficient and courteous reception to users of both Education Centres in person and over the telephone. Meet speakers on arrival, welcome and sort out audio-visual requirements etc.
Assisting in the practical administration of meetings, and functions held in the Centre, including altering the layout of rooms by movement of furniture, visual aid equipment and materials and in liaison with caterers.
Maintenance of up to date e mail contact lists.
Dealing with telephone enquiries to Medical Education and exercising own judgement in deciding the importance and prioritising these enquiries.
Keep the Accredited Educational and Clinical Supervisors database up to date and send to the GMC quarterly.
Process stationery orders and non-stock requests on the Trust iProcurement system when required for the Medical Education Office at Worcester.
The appointed post holder will be expected to be an active team member, aware of when other team members are pressured and need assistance. There will be an expectation that the post holder will assist others at busy times when the workload in the department requires this.
General duties:
The postholder may be required to undertake such other duties and training and/or hours of work as may be reasonably required to be consistent with the general level of responsibility of the post.
Confidentiality. It is a condition of employment that confidential information which may be obtained in the course of duty must not be disclosed.
The Trust reserves the right to vary the content of the job description, after consultation, to reflect changes to the role and/or service developments.
The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs.
Person Specification
Experience
Essential
- Good organisational and administrative skills, evidenced by previous experience in an administrative role.
Desirable
- Experience in a health related or Education environment
Qualifications
Essential
- Educated to NVQ level 2 or GCSE level (including Maths and English) or equivalent level of qualification, or significant previous proven experience.
Desirable
- Willing to undertake further training.
Other Job Requirements
Essential
- Flexibility of hours worked.
- Able to move furniture and equipment to accommodate planned courses.
- Willingness to assist in covering short term absence of other colleagues in the Education centres.
- Able to travel between different hospital sites in the Trust.
- Able to travel to meetings off site.
Personal Qualities
Essential
- Helpful and willing to assist Education Centre users.
- Must be able to maintain confidentiality at all times.
- Able to demonstrate high levels of interpersonal, assertive and diplomatic skills.
- Able to respond to issues encountered.
- Able to work as part of a team.
- Reliable and punctual
Skills and Knowledge
Essential
- Excellent communication skills and ability to communicate with staff at all levels.
- Excellent IT Skills and knowledge of Microsoft Office package.
- Confident telephone manner.
- Able to produce accurate and timely work.
- Good attention to detail.
- Ability to prioritise work effectively.
- Ability to use own initiative and work independently.
Desirable
- Knowledge of structure of NHS and medical terminology
- Basic understanding of Medical Education.
Person Specification
Experience
Essential
- Good organisational and administrative skills, evidenced by previous experience in an administrative role.
Desirable
- Experience in a health related or Education environment
Qualifications
Essential
- Educated to NVQ level 2 or GCSE level (including Maths and English) or equivalent level of qualification, or significant previous proven experience.
Desirable
- Willing to undertake further training.
Other Job Requirements
Essential
- Flexibility of hours worked.
- Able to move furniture and equipment to accommodate planned courses.
- Willingness to assist in covering short term absence of other colleagues in the Education centres.
- Able to travel between different hospital sites in the Trust.
- Able to travel to meetings off site.
Personal Qualities
Essential
- Helpful and willing to assist Education Centre users.
- Must be able to maintain confidentiality at all times.
- Able to demonstrate high levels of interpersonal, assertive and diplomatic skills.
- Able to respond to issues encountered.
- Able to work as part of a team.
- Reliable and punctual
Skills and Knowledge
Essential
- Excellent communication skills and ability to communicate with staff at all levels.
- Excellent IT Skills and knowledge of Microsoft Office package.
- Confident telephone manner.
- Able to produce accurate and timely work.
- Good attention to detail.
- Ability to prioritise work effectively.
- Ability to use own initiative and work independently.
Desirable
- Knowledge of structure of NHS and medical terminology
- Basic understanding of Medical Education.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
United Kingdom
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3440-26-0004
Job summary
An exciting opportunity has arisen for an experienced and motivated primary care professional to join our friendly and supportive practice.
This varied role combines patient-facing reception and care navigation with scanning, coding and administrative duties. You will be one of the 1st points of contact for our patients, providing a professional, welcoming and helpful service; ensuring patients are directed to the most appropriate service or healthcare professional.
We are looking for someone who has the skills and enthusiasm to take on a senior role within our existing team, with the potential to progress into a formal Team Leader position.
The successful candidate will work within the reception and care navigation team. They will have a forward-thinking approach, be confident taking responsibility and able to provide guidance and support to colleagues when needed, working closely with the management team.
The role will include:
- Reception, appointment booking and care navigation
- Scanning, coding and processing clinical correspondence
- Administrative duties
- Supporting colleagues
- Organising and prioritising team workloads
- Identifying opportunities to improve processes and patient experience
- Working closely with the management team
Previous primary care experience, excellent communication skills, strong IT skills and the ability to prioritise and multitask in a busy environment are essential.
Main duties of the job
Reception Duties
Provide an effective and efficient reception service to patients and visitors at the practice.
Open the premises at the start of the day, ensuring all necessary checks and preparations are completed to receive patients. Secure the building at the end of the day, ensuring all areas are fully secured.
Handle general enquiries and process appointment requests from patients via phone, online, or in person, updating the EMIS clinical system accordingly.
Process repeat prescription requests.
Receive and distribute both internal and external mail and documentation.
Ensure accurate and timely logging of messages for clinicians regarding emergency appointment requests and home visits.
Coordinate with third-party agencies to arrange patient care as directed by GP's.
Maintain and accurately enter data into the practices computer system and patients' electronic records, which may include scanning and coding clinical information in line with practice protocols.
About us
Albany House is a welcoming and supportive practice located in a beautiful Grade II listed building in the heart of Worcester. We provide care to a diverse patient population of over 7,000 individuals.
Our open and friendly work environment encourages professional development. We hold regular meetings for all our staff to share ideas, best practices, and support one another. A good sense of humour is essential!
Our team includes 3 partners, 3 salaried doctors, an ANP, a fantastic nursing team (comprising of 2 practice nurses and 2 HCAs), as well as a skilled managerial team and support staff.
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3440-26-0004
Job locations
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Job description
Job responsibilities
Reception and Administrative Duties:
Leadership:
- Ensure the delivery of high-quality patient services within a safe and efficient work environment by providing effective support to clinicians and staff.
- Maintain a calm and professional reception area, addressing disruptive behaviours politely and safely, and escalating to management when necessary.Stay informed of any updates or changes in practice guidance and team procedures.
- Assist in training new reception team members.
Front Desk:
- Be the first point of contact for patients, projecting a positive and friendly image to patients and visitors.
- Assist with any queries, whether in person, over the phone, or online.
- Handle patient enquiries efficiently and courteously.
- Manage the flow of patients arriving at the reception for appointments or inquiries.
- Process payments and issue receipts for non-NHS services.
- Ensure the reception area, noticeboards, and leaflet dispensers are clean, tidy, and free from obstructions.
Registrations and Appointments:
- Register new patients and schedule appointments.
- Assist with care navigation, helping patients find the most appropriate clinician or service, both within and outside the practice. (Training will be provided.)
- Monitor incoming E-Consult messages, scheduling appropriate appointments or directing them to appropriate member of staff.
- Accurately record and assess requests for emergency appointments / home visits based on urgency, following practice protocols.
- Once trained, act as a chaperone for patients during GP appointments when requested.
- Arrange interpreting services for patients as needed.
Communication:
- Answer incoming phone calls promptly and professionally, ensuring calls are documented and acted upon or redirected as appropriate.
- Coordinate with GPs, Nurses, and the clinical team to relay information, follow up on documentation, results, and appointments.
- Monitor the reception email account, actioning requests and escalating urgent matters to them to appropriate member of staff when necessary.
- Liaise with GP's and clinicians to forward concerns, follow up on samples, letters, prescriptions, and other paperwork.
Prescriptions and Certificates:
- Assist with processing prescriptions and addressing patient queries related to prescriptions.
- Handle Cremation Forms and Death Certificates, notifying relevant departments and accurately documenting details of the passing.
Data Handling:
- Timely action EMIS tasks and DOCMAN workflow.
- Update and maintain patient records through accurate data entry.
- Manage incoming correspondence via post and electronically.
Miscellaneous:
- Safely accept and record vaccine/medication deliveries, ensuring correct storage and informing relevant departments.
- Open and lock practice premises as needed, ensuring security protocols are followed.
General Duties:
- Collaborate professionally with colleagues at Albany House Surgery, fostering strong working relationships.
- Contribute to the development of services, including improving processes, templates, and principles.
- Participate in any required statutory, mandatory, or additional training and development programs.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Person Specification
Other Qualities
Essential
- Smart, polite and confident
- Excellent Planning and organising skills
- Able to perform under pressure
- Work on own initiative & Self motivated
- Team player
- Flexible
- Fully understands the importance of Confidentiality and Information Governance
Desirable
- Experience of working in Primary care
Knowledge
Essential
- Basic IT skills
- Good interpersonal and communication skills
Desirable
- Knowledge of the EMIS Patient and Clinical System
- Knowledge of Docman system
- Knowledge of Microsoft office (email/word/excel)
Experience
Essential
- Experience of working with the general public
- Experience of reception work
Desirable
- Experience of working within Primary Care / General Practice
Skills
Essential
- Experience of working in healthcare
- Strong communication skills (both written and verbal)
- Proficient IT skills, particularly in data entry
- Clear and polite telephone etiquette
- Effective time management and ability to meet deadlines
- Strong problem-solving abilities
- Excellent interpersonal skills
Desirable
- Knowledge of EMIS system - how to book appointments, how to run searches.
- Knowledge of Accurx messaging system
- HR skills - managing a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
Employer details
Employer name
Albany House Surgery
Address
Albany Terrace
Worcester
WR1 3DU
United Kingdom
Employer's website
https://www.albanyhousesurgeryworcester.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0130-26-0014
Job summary
Job title Psychological Care Facilitator
Hours 22.5 hours per week
Salary £36,059 £39,056 per annum, FTE. Pro rata salary £21,635 £23,433per annum
Contract Fixed Term 10 month contract
Location Wildwood Drive, Worcester WR5 2QT
The roleDo you have experience in delivering psychological care for patients and families?
Do you have the enthusiasm, motivation and experience to provide effective psychological care interventions for patients and carers?
As a fixed term position the successful candidate will continue to build the psychological care service across the hospice.
The expectation of the role is to ensure provision of the highest standard of psychological care for patients and their carers/families, utilising a non-pharmological, holistic approach. The successful candidate will complete face-to-face assessments of the psychological distress of patients and informal carers. This will result in the planning and evaluation of individual care programmes for those individuals.
The post holder will work as part of the multi disciplinary team providing high quality psychological support to patients living with a palliative diagnosis and their carers including some group work.
This post requires an Enhanced Disclosure and Barring Service check.
Main duties of the job
About you
You will have an appropriate professional clinical degree in addition to a relevant well-being or psychological care qualification, you will have experience of providing assessment and support of people presenting with psychological needs and experience of applying an assessment and management process.
Experience in Palliative Care/Oncology and experience of working within a hospice, hospital or similar environment is desirable but not essential.
A full driving licence and access to your own vehicle with the ability to travel throughout South Worcestershire is essential for this role.
For full details of the post please refer to the Job Description.
About us
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management keen to develop you
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site cafe
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
£21,635 to £23,433 a year
Contract
Fixed term
Duration
10 months
Working pattern
Part-time, Flexible working
Reference number
B0130-26-0014
Job locations
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Job description
Job responsibilities
Please refer to the attached links for the Job Description and Person Specification for full details.
Job description
Job responsibilities
Please refer to the attached links for the Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Experience
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Please refer to the attached links for the Job Description and Person Specification for full details.
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Experience
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Please refer to the attached links for the Job Description and Person Specification for full details.
Essential
- Please refer to the attached links for the Job Description and Person Specification for full details.
Desirable
- Please refer to the attached links for the Job Description and Person Specification for full details.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Richard’s Hospice
Address
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Employer's website
Employer details
Employer name
St Richard’s Hospice
Address
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0130-26-0015
Job summary
Job title Physiotherapist
Hours 22.5 hours per week
Salary £36,059 £39,056 per annum FTE, pro rata salary £21,635 £23,433
Contract Permanent
Location Wildwood Drive, Worcester WR5 2QT
The roleWe have a fantastic opportunity to join the team as a physiotherapist working as part of St Richards Hospice specialist multi-disciplinary palliative care team, contributing to the effective provision of rehabilitation and therapy services across all clinical services in the hospice or community, face to face or virtually including delivering groups. For this you will need to hold a full driving licence with access to your own vehicle for work purposes.
You will undertake holistic Physiotherapy assessment and treatment of palliative care patients as an autonomous practitioner, with support from colleagues, for patients with complex needs.
The post holder will work over 3 days: Tuesday, Wednesdays and Thursdays.
This post requires an Enhanced Disclosure and Barring Service check.
Main duties of the job
About you
You will have a minimum of 18 months post registration experience including; core rotations in respiratory, neurology, musculoskeletal and community work.
You will be excited to join a dynamic and innovative team bringing such attributes with you, with a keen interest to develop your physiotherapy skills within palliative care.
You will have a good knowledge of holistic rehabilitative palliative care with a commitment to delivering high quality holistic patient care. You will have excellent team working skills both within the therapy team and the wider multi-disciplinary team.
About us
What we offer
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Supportive management keen to develop you
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site cafe
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
If you would like to find out more information, please contact:
Matt Tudor, Recruitment Co-ordinator on 01905 763963 or email [email protected]
Closing date 31 August 2026
Interview date W/C 7th or 14th of September
Job Reference 4075
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
£21,635 to £23,433 a year FTE £36,059 - £39,056
Contract
Permanent
Working pattern
Part-time
Reference number
B0130-26-0015
Job locations
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Job description
Job responsibilities
Job Summary:
To work as part of St Richards Hospice specialist multi-disciplinary palliative care team, contributing to the effective provision of rehabilitation and therapy services across all clinical services in the hospice or community, face to face or virtually.
To undertake holistic Physiotherapy assessment and treatment of palliative care patients as an autonomous practitioner, with support from colleagues, for patients with complex needs.
To work within quality standards of St Richards Hospice. To act as an expert resource for health care professionals and relevant agencies on Physiotherapy issues.
Please refer to the attached Job Description and Person Specification for more details.
Job description
Job responsibilities
Job Summary:
To work as part of St Richards Hospice specialist multi-disciplinary palliative care team, contributing to the effective provision of rehabilitation and therapy services across all clinical services in the hospice or community, face to face or virtually.
To undertake holistic Physiotherapy assessment and treatment of palliative care patients as an autonomous practitioner, with support from colleagues, for patients with complex needs.
To work within quality standards of St Richards Hospice. To act as an expert resource for health care professionals and relevant agencies on Physiotherapy issues.
Please refer to the attached Job Description and Person Specification for more details.
Person Specification
Qualifications
Essential
- Please refer to the attached Job Description and Person Specification for further information.
Person Specification
Qualifications
Essential
- Please refer to the attached Job Description and Person Specification for further information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
St Richard’s Hospice
Address
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Employer's website
Employer details
Employer name
St Richard’s Hospice
Address
Wildwood Drive
Worcester
WR5 2QT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
General Practitioner
Practice Plus Group - Health in Justice View all jobs
Posted 1 month(s) ago
Reference: 14459-5
Job summary
UNLOCK YOUR BEST WORK LIFE
+ MAKE A DIFFERENCE TO EVERY LIFE
We have an exciting opportunity for aGeneral Practitionerto join our Healthcareteam at HMP Drake Hall, a women's closed prison located in Eccleshall, Stafford. Within this role you will be working closely with a full multidisciplinary team including an ACP and NMP to deliver high quality healthcare services.
Ideal applicants for this role will have a special interest in female health,and have experience with LARC insertion and removal. This year the site hopes to open a healthcare hub focusing on female specific health needs such as pregnancy, menopause and sexual health, the GP within this role will be actively involved within healthcare services in the hub.
Hours
Monday& Friday: 8am - 4.30pm This position ispart time role working 16 hours per weekSalary
You'll receive an annual salary between£119,140 to £122,886per annum FTE - depending on experience.
How will we support you?
- Bespoke induction, including our Introducing Health in Justice training course
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team
Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Main duties of the job
Our General Practitioners are extremely valued and are well respected members of the Prison Healthcare community, as a General Practitioner, your responsibilities will vary. You will
- Deliver first class healthcare to a diverse group of patients, and therefore as a General Practitioner at Practice Plus Group you get the opportunity to further develop your knowledge in areas you wouldnt usually experience within a practice, or even A&E environment.
- Provide clinical assessment and diagnosis to patients requirements and make timely decisions regarding future management.
- Provide a highly specialist resource to other members of the healthcare team at site, as well as the patients you work with having active
- involvement in clinical governance and effectiveness activities.
It doesn't stop there we also offer:
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- 24/7 employee assistance helpline and financial assistance when you need it
About us
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together
Requirements
- MBChB or MBBS
- Inclusion on the GMC Register and GP Performers List
- Evidence of engagement with annual appraisal
- Experience working as a General Practitioner in community general practice
- Evidence of continuing professional development
- Ability to work with patients with a history of substance misuse
- RCGP Certificate in Substance Misuse 1 and 2, or prepared to undertake these qualifications
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£119,140 to £122,886 a year Up to £122,886 per annum
Contract
Permanent
Working pattern
Part-time
Reference number
14459-5
Job locations
Eccleshal
Stafford
Staffordshire
ST21 6LQ
United Kingdom
Job description
Job responsibilities
As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.
You will;
Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach
Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes
Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice
Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks
Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews
Job description
Job responsibilities
As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.
You will;
Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach
Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes
Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice
Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks
Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews
Person Specification
Qualifications
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Experience
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Additional Criteria
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Person Specification
Qualifications
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Experience
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Additional Criteria
Essential
- Click apply to view job description and person specification
Desirable
- Click apply to view job description and person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group - Health in Justice
Address
Eccleshal
Stafford
Staffordshire
ST21 6LQ
United Kingdom
Employer's website
https://practiceplushij.com/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group - Health in Justice
Address
Eccleshal
Stafford
Staffordshire
ST21 6LQ
United Kingdom
Employer's website
https://practiceplushij.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2391-26-0009
Job summary
This is a fixed term 12 months contract with option to extend
An exciting opportunity for a GP to work 6 sessions per week
Monday,Thursday and Friday -
Thursday being Duty Doctor 2 sessions
The position is eligible for NHS pension scheme. Salary dependent on skills and experience.
Working alongside our team of 5 experienced supportive GPs. An interest in Womens Health would be an advantage.
Main duties of the job
The GP will undertake a variety of duties governed by the GMS contract and objectives of Enhanced services, including:
- In person consultations
- Telephone consultations
- Online consultations
- Triage calls
- On call duties
- Checking and signing repeat prescriptions
About us
Grey Gable Surgery is a rural dispensing practice providing friendly, supportive, and high performing care for over 6300 patients.
Training practice
Active involvement in clinical research
Maximum QOF points
Rated Good by CQC at our last inspection in 2025, we pride ourselves on providing an excellent service in a caring and friendly manner.
We have a busy dispensary with 90% of our patients eligible for dispensing. We are also a training practice, currently hosting an ST3.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A2391-26-0009
Job locations
High Street
Inkberrow
Worcester
WR7 4BW
United Kingdom
Job description
Job responsibilities
- Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Screen patients for disease risk factors and early signs of illness
- Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
- Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Check, read and interpret pathological results for patients
- Ensure appropriate follow up of patients
- Record clear and contemporaneous computerised consultation notes to agreed standards
- Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and enhanced services.
- Appropriate use of read codes.
- Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
- Prescribe appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)
- Work with and provide support for other members of the primary health care team.
Job description
Job responsibilities
- Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Screen patients for disease risk factors and early signs of illness
- Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate
- Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
- Check, read and interpret pathological results for patients
- Ensure appropriate follow up of patients
- Record clear and contemporaneous computerised consultation notes to agreed standards
- Ensure that practice clinical database is updated promptly and accurately with information relating to patient records, as required for clinical accuracy and for practice recording requirements under QOF and enhanced services.
- Appropriate use of read codes.
- Compile and issue computer-generated acute and repeat prescriptions avoiding hand-written prescriptions.
- Prescribe appropriately and in accordance with the Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)
- Work with and provide support for other members of the primary health care team.
Person Specification
Qualifications
Essential
- Applicants must have current UK professional GMC registration.
- For further information please see NHS Careers website
- The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence
- This position is ARRS .
- Experience with using EMIS
- Experience of NHS general practice
- Experience of using electronic clinical patient records
- Experience of medicines management
- Experience of CCG initiatives
- Experience of QOF and clinical audit
- Experience of working in a primary care environment
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Desirable
- Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation
Person Specification
Qualifications
Essential
- Applicants must have current UK professional GMC registration.
- For further information please see NHS Careers website
- The applicant must be a qualified GP with full GMC registration licence to practice, on a performers list and have a UK drivers licence
- This position is ARRS .
- Experience with using EMIS
- Experience of NHS general practice
- Experience of using electronic clinical patient records
- Experience of medicines management
- Experience of CCG initiatives
- Experience of QOF and clinical audit
- Experience of working in a primary care environment
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Desirable
- Understanding of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Network Contract DES, and Quality & Outcomes Framework Knowledge of the health needs of the surgery population Eligibility for minor surgery, CHS, obstetrics, family planning accreditation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Grey Gable Surgery
Address
High Street
Inkberrow
Worcester
WR7 4BW
United Kingdom
Employer's website
https://www.greygablesurgery.com/ (Opens in a new tab)
Employer details
Employer name
Grey Gable Surgery
Address
High Street
Inkberrow
Worcester
WR7 4BW
United Kingdom
Employer's website
https://www.greygablesurgery.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant in General Psychiatry
Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP) View all jobs
Posted 1 month(s) ago
Reference: Q0004-41548E2
Job summary
We are looking for a Locum Doctor (Consultant in General Psychiatry) to cover an assignment with the Ministry of Defence (MoD), at Donnington DCMH, in Telford, Shropshire.
This is a locum role (40 hours per week) and the successful candidate will deliver an exceptional standard of care to the MoD service personnel.
Pay rates:
PAYE £72.58 per hour
Self-employed £83.47 per hour
Job Description:
- To undertake clinical sessions (remote and face to face) for the Department of Community Mental Health (DCMH), carrying out fresh case assessments and reviews of all service personnel referred to the DCMH. This will include liaison with referrers and line management as required to facilitate the clinical and occupational management of the patient.
- To provide clear occupational recommendations to the referrer and/or Medical Centre based on MOD and single Service policy.
- To supervise the clinical activity of other mental health professionals.
- To liaise and engage with MOD contracted (or other NHS and non-NHS providers as necessary) in-patient service providers to enable discharge planning for Service and other entitled personnel who have been admitted to hospital
Main duties of the job
Essential requirements/ Qualifications/ Experience:
- Must be on the GMC Specialist Register for General Psychiatry and/or Forensic Psychiatry.
- Must be approved under Section 12 (2) of the Mental Health Act 1983 or be an Approved Medical Practitioner under Section 22 of the Mental Health (Care and Treatment) (Scotland) Act 2003.
- Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
- Must have completed sufficient Continuing Professional Development (CPD) in accordance with Royal College of Psychiatrists guidance on CPD.
- Must hold current, valid personal medical indemnity insurance.
- Must hold a full Driving Licence valid in the UK (in order to be able to conduct peripatetic clinics and assess personnel sick at home in exceptional circumstances).
- Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
About us
About Military Medical Personnel and Our Benefits:
Military Medical Personnel (MMP) is a specialist recruitment consultancy dedicated exclusively to providing locum civilian medical, dental and healthcare professionals to the Ministry of Defence. We are a contracted supplier to the MOD and have locum vacancies on military bases throughout the UK and occasionally overseas locations.
Military Medical Personnel offer an attractive package for candidates which may include the following:
- Attractive rates of pay with weekly payments and choice of payment model
- A generous Refer a Friend bonus scheme
- Flexibility of long- and short-term assignments to suit your availability
- Free uniforms provided (if required)
- A PVG membership (Disclosure Scotland) or an Access Northern Ireland certificate is required for this role.
- Free mandatory training
- Weekly payments
- Assigned an experienced consultant who will support you throughout your application and will continue to look after you during your assignment
All job placements are subject to the receipt of satisfactory compliance requirements.
Please note that MMP is unable to sponsor work visas. Applicants must already have the right to work in the UK, such as a valid visa with no restrictions on hours
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£83.47 an hour Sole Trader.
Contract
Locum
Duration
7 weeks
Working pattern
Full-time, Part-time
Reference number
Q0004-41548E2
Job locations
Telford
Shropshire
TF2 8JT
United Kingdom
Job description
Job responsibilities
Job Description:
- To undertake clinical sessions (remote and face to face) for the Department of Community Mental Health (DCMH), carrying out fresh case assessments and reviews of all service personnel referred to the DCMH. This will include liaison with referrers and line management as required to facilitate the clinical and occupational management of the patient.
- To provide clear occupational recommendations to the referrer and/or Medical Centre based on MOD and single Service policy.
- To supervise the clinical activity of other mental health professionals.
- To liaise and engage with MOD contracted (or other NHS and non-NHS providers as necessary) in-patient service providers to enable discharge planning for Service and other entitled personnel who have been admitted to hospital
- To complete reports and documentation in accordance with MOD policy or the requirements of any other government department.
- To assist educational supervisors in the DCMH with providing training experiences for General Practitioner Vocational Trainees (GPVTs) and mental health trainees.
- To attend individual management reviews or case conferences with Primary Healthcare (PHC) and/or line management as required.
Job description
Job responsibilities
Job Description:
- To undertake clinical sessions (remote and face to face) for the Department of Community Mental Health (DCMH), carrying out fresh case assessments and reviews of all service personnel referred to the DCMH. This will include liaison with referrers and line management as required to facilitate the clinical and occupational management of the patient.
- To provide clear occupational recommendations to the referrer and/or Medical Centre based on MOD and single Service policy.
- To supervise the clinical activity of other mental health professionals.
- To liaise and engage with MOD contracted (or other NHS and non-NHS providers as necessary) in-patient service providers to enable discharge planning for Service and other entitled personnel who have been admitted to hospital
- To complete reports and documentation in accordance with MOD policy or the requirements of any other government department.
- To assist educational supervisors in the DCMH with providing training experiences for General Practitioner Vocational Trainees (GPVTs) and mental health trainees.
- To attend individual management reviews or case conferences with Primary Healthcare (PHC) and/or line management as required.
Person Specification
Qualifications
Essential
- Must be on the GMC Specialist Register for General Psychiatry and/or Forensic Psychiatry.
- Must be approved under Section 12 (2) of the Mental Health Act 1983 or be an Approved Medical Practitioner under Section 22 of the Mental Health (Care and Treatment) (Scotland) Act 2003.
- Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
- Must have completed sufficient Continuing Professional Development (CPD) in accordance with Royal College of Psychiatrists guidance on CPD.
- Must hold current, valid personal medical indemnity insurance.
- Must hold a full Driving Licence valid in the UK (in order to be able to conduct peripatetic clinics and assess personnel sick at home in exceptional circumstances).
- Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
Person Specification
Qualifications
Essential
- Must be on the GMC Specialist Register for General Psychiatry and/or Forensic Psychiatry.
- Must be approved under Section 12 (2) of the Mental Health Act 1983 or be an Approved Medical Practitioner under Section 22 of the Mental Health (Care and Treatment) (Scotland) Act 2003.
- Must have a current, satisfactory in date annual appraisal in line with the requirements of the General Medical Councils (GMCs) Good Medical Practice (GMP).
- Must have completed sufficient Continuing Professional Development (CPD) in accordance with Royal College of Psychiatrists guidance on CPD.
- Must hold current, valid personal medical indemnity insurance.
- Must hold a full Driving Licence valid in the UK (in order to be able to conduct peripatetic clinics and assess personnel sick at home in exceptional circumstances).
- Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)
Address
Telford
Shropshire
TF2 8JT
United Kingdom
Employer's website
https://www.militarymedicalpersonnel.com/ (Opens in a new tab)
Employer details
Employer name
Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)
Address
Telford
Shropshire
TF2 8JT
United Kingdom
Employer's website
https://www.militarymedicalpersonnel.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Email Shortlisted Jobs
Browse Job Locations
Medical Jobs North East England (81)
Medical Jobs North West England (66)
Medical Jobs Yorkshire and the Humber (35)
Medical Jobs East Midlands (100)
Medical Jobs West Midlands (63)
Medical Jobs East of England (30)
Medical Jobs Greater London (2,829)
Medical Jobs South East England (25)
Email Sent Successfully!
Your shortlisted jobs have been sent to the recipient. They will receive the email shortly.
Email Failed!
There was an error sending the email. Please try again later.