Job description

Job responsibilities

• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Use of judgment to ensure that patients with no prior appointment who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients.
• Receive and make telephone calls as required.
• Ensuring new patients are registered onto the computer system promptly and accurately.
• Enter requests for home visits into the computer.
• Action repeat prescription requests.
• Advise patients of relevant charges for private work (non-General Medical Services).
• Retrieve and re-file records as required.
• Ensure correspondence, reports, results etc. are filed electronically promptly and in correct patient record.
• Opening and closing premises.
• Undertake any other additional duties appropriate to the post as requested by the Partners, Practice Manager or Operations Manager.

Applicants must be able to adhere to strict confidentiality, GDPR, Equality & Diversity and Quality guidelines.

Person Specification

Experience

Essential

• Computer literate, good communication skills, good telephone manner, able to prioritise work, keyboard and computer skills, ability to adapt to changing circumstances, previous receptionist experience, customer service, computer experience, general office procedures, customer care filing systems (paper & electronic), works well in a team, works well under pressure, friendly, kind and caring.
• Good general standard of education to include Maths & English qualifications. Good communication skills.

Desirable

• Experience working in a GP Practice and use of SystmOne.
• Ability to touch type, hospital or other medical environment experience, medical terminology, patient information systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stapenhill Medical Centre

Address

Fyfield Road

Burton-on-trent

Staffordshire

DE15 9QD

United Kingdom

Employer's website

http://www.stapenhillmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job purpose

The General Practice Assistant will support GPs and the wider practice team by undertaking a combination of routine administrative and appropriately delegated clinical tasks.

The role is designed to reduce avoidable workload for clinicians, improve the flow of day-to-day work and help ensure patients receive timely, accurate and well-coordinated care.

The postholder will be employed by East Kennet Primary Care Network (PCN) and will work primarily at Old School House Surgery, Great Bedwyn.

The full scope of the role is set out in the attached Job Description and Person Specification, which applicants should read carefully before applying.

The postholder will work closely with GPs, nurses, administrative staff and other members of the practice team.

Key areas of responsibility will include:

• Reviewing clinical correspondence and recording relevant information accurately within the patient record
• Supporting clinical coding, patient recalls, registers and follow-up processes
• Completing routine factual sections of forms for GP review and signature
• Assisting clinicians with patient-related administrative tasks and agreed communications
• Supporting long-term condition review preparation and follow-up activity
• Undertaking basic clinical observations and procedures, such as blood pressure measurement, urine testing, ECG recording and phlebotomy, once trained and assessed as competent
• Liaising with patients, carers, healthcare professionals and other services
• Maintaining accurate, timely and confidential patient records
• Recognising when a matter requires clinical judgement and escalating it to the appropriate clinician

This is a developing role, and the balance of duties may change over time in response to practice needs, service priorities and the postholders training and competencies.

The postholder will:

• Work within agreed practice policies, protocols and professional boundaries
• Undertake only those clinical duties for which they have received appropriate training and competency assessment
• Seek advice or escalate concerns where information is unclear or falls outside the scope of the role
• Participate in supervision, training, appraisal and ongoing professional development
• Manage their workload effectively and communicate competing priorities
• Work collaboratively and supportively with colleagues across the practice and East Kennet PCN

The postholder will have access to confidential information relating to patients, carers, staff and the business of the practice.

All information must be handled in accordance with:

• UK data protection legislation
• NHS information governance requirements
• Practice and PCN confidentiality policies
• Relevant records management and data-sharing procedures

Confidential information must only be accessed, used or shared where there is a lawful and legitimate reason to do so.

The postholder will be expected to:

• Support the safeguarding of children, young people and adults at risk
• Complete a Disclosure and Barring Service check appropriate to the role
• Promote equality, diversity, dignity and respect
• Treat patients, carers and colleagues fairly and without discrimination
• Follow health and safety, infection prevention and incident-reporting procedures
• Report concerns, risks or hazards promptly to the appropriate manager

The postholder will contribute to maintaining high standards of patient care and practice administration by:

• Taking responsibility for the accuracy and quality of their own work
• Raising concerns about quality, safety or risk
• Participating in relevant training and competency assessments
• Contributing to team discussions, service improvement and shared learning
• Reflecting on their performance through supervision and appraisal

This summary should be read alongside the attached Job Description and Person Specification, which provides the full details of the responsibilities, requirements and boundaries of the post.

Person Specification

Experience

Essential

• GCSEs, NVQ Level 2 or equivalent qualifications, or demonstrable equivalent knowledge and experience
• A good standard of written English, numeracy and digital literacy
• Willingness to complete the recognised General Practice Assistant training pathway and required competency assessments
• Willingness to undertake role-specific clinical training and demonstrate competence before carrying out delegated clinical duties

Desirable

• Completed or currently working towards an accredited General Practice Assistant qualification or training programme
• Relevant Level 3 qualification in healthcare, business administration, customer service or a related subject
• Care Certificate or equivalent healthcare training
• Training or competency in phlebotomy, ECG recording, blood pressure measurement, NHS Health Checks or other relevant clinical skills

Qualifications

Essential

• Experience of working in an administrative, customer-facing or patient-facing role
• Experience of communicating effectively and building positive working relationships with a range of people
• Experience of maintaining accurate records, entering information and handling confidential or sensitive information
• Ability to organise and prioritise a varied workload while maintaining attention to detail
• Ability to work effectively as part of a team and provide practical support to colleagues
• Ability to follow agreed procedures, recognise the boundaries of the role and identify when clinical advice or escalation is required
• Demonstrable commitment to learning and ongoing professional development

Desirable

• Experience of working in general practice, primary care, the NHS or another health or care setting
• Experience of using a clinical system, particularly SystmOne
• Experience of clinical coding, patient recalls, workflow management or processing clinical correspondence
• Experience of supporting long-term condition review preparation
• Experience of undertaking basic clinical observations or procedures, such as blood pressure measurement, urine testing, ECG recording or phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kennet Primary Care Network

Address

Old School House Surgery (Bedwyn)

Church Street

Great Bedwyn

Marlborough

Wiltshire

SN8 3PF

United Kingdom

Employer's website

https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)

Job description

Job responsibilities

• Utilisation of SystmOne clinical system
• Consult with patient face to face and by telephone as required
• Undertake home visits when required
• Prescribe, refer, treat and advise patients as required
• Respond to clinical queries from the wider team
• Contribute to completion of the clinical task group
• Fair share of clinical administration, including tasks, bloods, and other general duties,
• Complete medical reports as and when required (shared out across the team)
• Provide support to the wider clinical team including being available to our highly experienced ANPs when required
• Other duties as may be reasonably required from time to time

(please note, protected time will be available for certain duties)

Person Specification

Qualifications

Essential

• Medical degree
• Full registration with GMC

Desirable

• GP registrar training
• Completion of GP vocational Training

Experience

Essential

• Experience of using Systmone clinical system.

Desirable

• Experience or interest in training other trainee GPs and trainee practitioners.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fuller and Forbes Partnership

Address

Queens Medical Centre

Queen Street

Barnstaple

Devon

EX32 8HY

United Kingdom

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder is an experienced general practice pharmacist, who acts within their professional boundaries, supported and working alongside a team of GreenLight pharmacists in general practice. In this role they will be supported by practice GPs and the GL@GP Director who will develop, manage and mentor them.

The post holder will work as part of a multi-disciplinary team and provide clinical pharmacy leadership for the practice, taking responsibility for, and not limited to, Structured Medication Reviews, areas of chronic disease management, medicines optimisation, quality improvement, the quality and outcomes framework and other enhanced services.

The post holder will be responsible for leading, training and coordinating the work of less experienced pharmacy professionals to proactively and competently manage repeat prescribing systems, deal with acute prescription requests and medicines reconciliation on transfer of care, if necessary putting in place systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practices.

The post holder will provide support to practice staff with regards to prescription and medication queries, ensuring integration with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage GP workload.

The role is pivotal to improving quality of care and operational efficiencies and so requires motivation and passion to deliver excellent service within general practice.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Primary Duties and Areas of Responsibility

• Patient facing * Clinical Medication Reviews
• Patient facing* care home medication reviews
• Patient facing* domiciliary clinical medication review
• Patient facing* medicines support
• Telephone medicines support
• Medicine information to practice staff and patients
• Unplanned hospital admissions
• Documents management
• Repeat prescribing
• Signposting
• Risk stratification
• Service development
• Information management
• Medicines quality improvement
• Medicines safety
• Education and Training
• Public health

* Due to Covid risks patient facing will largely involve managing patients remotely i.e. by phone or video link.

Required skills and attributes

• Ability to develop collaborative working relationships
• Clinical knowledge, Skills and Experience
• Leadership experience
• Management experience
• Education, Training and Development
• Research and Evaluation

Person Specification

Qualifications

Essential

• - Masters degree in pharmacy (MPharm) (or equivalent)
• - Clinical Pharmacy Diploma or equivalent training e.g. NHS Pathway training for PBPs Independent prescriber

Desirable

• - Leadership qualification
• - Education & Training qualification

Experience

Essential

• - Working as a pharmacist in General Practice full time (or equivalent) for more than 2 years as a Practice Based Pharmacist
• - Experience of: teaching & training, clinical supervision and mentoring and coaching for change
• - Leadership of other healthcare professionals, particularly pharmacists
• - Management of self and others to achieve goals and targets

Desirable

• - Experience of working across a range of pharmacy settings
• - Experience of leading and developing multidisciplinary clinical teams

Registration

Essential

• - Professional Registration
• - Mandatory registration with General Pharmaceutical Council

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bromley by Bow Health Partnership

Address

153 East Barnet Road

Barnet

Hertfordshire

EN4 8QZ

United Kingdom

Employer's website

https://www.bbbhp.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

• To work with the staff based within the surgeries and administrative staff from Invicta Health to ensure patients receives the highest possible standards of care.
• To work with other health and social care providers to ensure an appropriately safe and integrated service.
• To engage with local and national initiatives and strategies to improve and co-ordinate better and more sustainable Health care provision.

Main Duties & Responsibilities

• In accordance with the job plan as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Maintain accurate and comprehensive records of consultations using the EMIS clinical systems.
• Completion of medical reports (including NHS and private services as required)
• To help coordinate the clinical administrative work (results, Docman, reports, etc.).
• To provide clinical support to other members of staff, both clinical and administrative, in achieving the highest possible standards of care and QOF and Enhanced Services targets.
• To engage and, where necessary, oversee new projects, for example video linked consultations.
• To support other clinical staff in their training and educational needs.
• Prescribe according to national and local evidence-based guidelines.
• Maintain appropriate professional standards as defined nationally by the General Medical Council and in relevant locally agreed standards specific to the service.
• Comply with local pathways and standards of clinical care.
• Maintain skills and knowledge relevant to primary care.
• Regularly review educational needs of the Personal Development Plan & appraisal.
• Attend appropriate educational events to maintain or develop skills.
• Ensure knowledge of, and compliance with, appropriate policies, procedures, and guidelines.
• Participate in training, significant event analysis, audit, or other meetings as appropriate.
• Participate in data collection and audit of clinical pathways and services and patient safety & care quality standards

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT)
• Currently on a performers list and not suspended from that list or from the medical register
• Vocational Training certificate or certificate/experience of equivalence

Experience

Essential

• Experience In practice as a General Practitioner/Locum Practitioner
• An up to date understanding of modern primary care and its delivery in an urgent care and community setting
• Understands the NHS and its clinical environment
• Able to manage common medical, surgical, and psychiatric emergencies
• Ability to make the appropriate referral for further management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Invicta Health CIC

Address

St. Peters Surgery

Thanet Community Integrated hub

Northwood Road

Broadstairs

Kent

CT10 2RZ

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receptionist / Administrator Job Description

Essential Experience and Skills:

The successful applicant must have previous experience using EMIS in a GP practice setting. Applicants without previous EMIS experience will not be considered.

The successful applicant will ideally have previous NHS/GP reception or administrative experience and will be confident dealing with patients both face to face and via telephone, email and other communication methods.

• Previous experience using EMIS in a GP practice is essential

• Previous NHS or GP practice reception/administrative experience

• Excellent customer service and communication skills

• A professional and friendly telephone manner

• Ability to communicate effectively with patients, carers, GPs and other healthcare professionals

• Good working knowledge of Microsoft Word, email and internet applications

• Ability to remain calm and professional when dealing with difficult or challenging situations

• Excellent organisational skills and the ability to multitask

• Ability to manage workload effectively and work to deadlines

• Flexible, enthusiastic and reliable approach to work

• Self-confidence, energy, determination and perseverance

• Ability to work effectively as part of a team

• Willingness and ability to provide cover for holidays and sickness

• High level of confidentiality, integrity and professionalism

The post-holder will be responsible for providing an efficient and professional reception and administrative service to patients and the practice team. Duties will include:

• Booking, cancelling and rearranging patient appointments via EMIS, telephone, face to face and email

• Using EMIS effectively to access and update patient records and undertake relevant administrative tasks

• Processing prescription requests in accordance with practice procedures

• Handling patient enquiries and requests appropriately and efficiently

• Responding to telephone calls, emails and face-to-face enquiries

• Liaising with GPs, practice staff, hospitals and other community healthcare providers

• Handling requests from patients and GPs and ensuring these are directed to the appropriate member of the team

• Signposting patients to appropriate services where required

• Processing correspondence and administrative tasks accurately

• Maintaining accurate and up-to-date patient information

• Ensuring all work is completed in accordance with practice policies and procedures

• Supporting colleagues and providing reception cover when required

The post-holder will strive to maintain high standards of quality within the practice and will:

• Alert team members to issues relating to quality, safety and risk

• Take responsibility for their own performance and actions

• Contribute positively to team effectiveness and suggest improvements to practice processes

• Work effectively with colleagues and external healthcare providers to meet patients' needs

• Manage their own time, workload and resources effectively

• Participate in relevant audits and quality improvement activities where appropriate

• Follow practice policies, procedures, standards and clinical guidance relevant to the role

The post-holder will have access to confidential and sensitive information relating to patients, carers, practice staff, healthcare professionals and the practice as a business.

All information must be treated as strictly confidential and handled in accordance with practice policies, confidentiality requirements and current data protection legislation.

Information may only be shared with authorised individuals and in accordance with practice procedures.

The post-holder will:

• Comply with the practice's health and safety and infection prevention and control policies

• Complete all mandatory training relevant to the role

• Maintain a safe, clean and tidy working environment

• Identify and report health and safety or infection control risks promptly

• Follow appropriate procedures to minimise risks to patients, visitors and staff

• Use workplace security systems appropriately

• Maintain high standards of cleanliness within reception, administrative and patient-facing areas

• Report hazards and take appropriate corrective action where required

The post-holder will support the equality, diversity and rights of patients, carers and colleagues by:

• Treating everyone with dignity, respect and professionalism

• Respecting patients' privacy, dignity, needs, beliefs and individual circumstances

• Providing a welcoming, non-judgemental and inclusive service

• Recognising and responding appropriately to individual communication needs

• Working in accordance with practice policies and current equality and diversity legislation

The post-holder will:

• Participate in training relevant to the role and the running of the practice

• Complete mandatory and role-specific training within required timescales

• Participate in an annual performance review

• Take responsibility for maintaining their own knowledge, skills and development

• Identify learning needs and undertake relevant training

• Share knowledge and good practice with colleagues where appropriate

Effective communication is an essential part of the role. The post-holder will:

• Communicate clearly and professionally with patients, carers, colleagues, GPs and other healthcare professionals

• Maintain a professional and empathetic approach when dealing with patients

• Recognise individual communication needs and adapt communication accordingly

• Ensure messages and requests are recorded and passed to the appropriate person accurately

• Contribute to improving communication within the practice

The post-holder will work closely with external healthcare providers and organisations, including:

• Hospitals and outpatient departments

• Other GP practices

• Community healthcare services

• Other NHS and healthcare providers

They will ensure requests and information are communicated accurately and efficiently and that appropriate follow-up action is taken where required.

The post-holder is expected to work flexibly as part of the practice team and undertake any other reasonable duties appropriate to the role.

The above job description is not exhaustive and may be reviewed and amended in line with the needs of the practice.

Previous hands-on experience using EMIS within a GP practice is essential for this role. Candidates who do not have EMIS experience will not be shortlisted.

Person Specification

Qualifications

Desirable

• GCSE grade A - C in English

Experience

Essential

• - Previous hands-on experience using EMIS within a GP practice is essential
• - Previous NHS, GP practice or healthcare experience
• - Excellent customer service and communication skills
• - Good telephone manner and ability to deal confidently with patients
• - Experience booking appointments and handling patient queries
• - Experience processing prescription requests
• - Ability to remain calm and professional when dealing with difficult situations
• - Good organisational skills and ability to multitask and prioritise
• - Reliable, flexible and able to work as part of a team
• - Good IT skills, including email, Word and internet
• - Understanding of confidentiality and data protection
• - Professional, empathetic and respectful approach to patients

Desirable

• - Previous GP reception or administration experience
• - Experience liaising with hospitals, community services and other GP practices
• - Experience using other NHS systems such as SystmOne, Docman or e-RS
• - Knowledge of NHS primary care services and procedures
• - Experience contributing to audits or service improvements

Employer details

Employer name

Redwood House Surgery

Address

Cannon Lane

Maidenhead

Berkshire

SL6 3PH

United Kingdom

Employer's website

https://www.redwoodhousesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The PCN Pharmacy Technician will work as part of the multidisciplinary team to support medicines optimisation and the safe and effective management of medicines across the PCN.

Key responsibilities will include:

• Processing and actioning medicines-related clinical correspondence, including letters from secondary care, community pharmacies and private healthcare providers.
• Updating patient medication records and repeat medication templates in accordance with agreed protocols.
• Managing pharmacy technician tasks, including medicines synchronisation, out-of-stock queries, repeat medication discrepancies and appropriate acute medication requests.
• Responding to appropriate medicines-related queries from patients, community pharmacies and care homes.
• Supporting communications relating to compliance aids and medication changes.
• Communicating previously agreed clinical decisions to patients where appropriate.
• Reviewing and actioning relevant medicines safety alerts.
• Supporting high-risk drug monitoring and following up patients in accordance with practice protocols.
• Undertaking scheduled medicines safety searches, including DOAC monitoring and searches relating to contraindicated medicines.
• Supporting medicines safety requirements relating to sodium valproate and other high-risk medicines.
• Managing proxy access for authorised care home staff.
• Liaising effectively with Clinical Pharmacists, GPs, community pharmacies, care homes and the wider multidisciplinary team.
• Maintaining accurate and appropriate patient records.
• Recognising the limits of professional competence and escalating clinical queries or concerns to the appropriate clinician.
• Working in accordance with PCN policies, procedures and agreed protocols.
• Participating in appropriate training, professional development, supervision and appraisal.

The above is not an exhaustive list of duties. The successful candidate will receive appropriate training and support and will not be expected to have prior experience of every local process or protocol.

Person Specification

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• BTEC/NVQ Level 3, Diploma in Pharmacy Service Skills or equivalent recognised Pharmacy Technician qualification.
• Evidence of continuing professional development and commitment to maintaining professional competence.
• Willingness to undertake relevant training and development required for the role.

Experience

Essential

• Experience working as a registered Pharmacy Technician within a healthcare or pharmacy setting.
• Experience of working effectively as part of a multidisciplinary or wider healthcare team.
• Experience of dealing with medication-related queries and communicating with patients and healthcare professionals.
• Experience of maintaining accurate and confidential patient or healthcare records.
• Understanding of medicines management, medicines optimisation and medication safety.

Desirable

• Previous experience working within general practice, primary care or a Primary Care Network.
• Experience supporting high-risk drug monitoring and medicines safety work.
• Experience processing medicines-related correspondence from primary and secondary care.
• Experience using GP clinical systems, such as SystmOne.
• Experience using TeamNet or similar primary care systems.

Skills

Essential

• Excellent verbal and written communication skills.
• Good organisational and time-management skills.
• Ability to prioritise and manage workload effectively.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and use initiative within agreed protocols.
• Ability to work effectively as part of a multidisciplinary team.
• Confident IT skills and ability to learn new systems.
• Ability to communicate sensitively and professionally with patients, carers and colleagues.
• Understanding of confidentiality, information governance and data protection.
• Commitment to patient safety and high-quality patient care.
• Professional, reliable and approachable manner.
• Flexible and adaptable approach to work.
• Willingness to undertake training and develop within the role.

Desirable

• Knowledge of the role of Pharmacy Technicians within general practice and Primary Care Networks.
• Understanding of current medicines safety issues within primary care.
• Knowledge of high-risk medicines and associated monitoring requirements.
• Familiarity with PCN working and multidisciplinary teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Paul’s Primary Care Network

Address

St Pauls Medical Centre

121 Swindon Road

Cheltenham

Gloucestershire

GL50 4DP

United Kingdom

Employer's website

https://www.stpaulspcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Responsibility for People Management

To be involved in the continued development of the Senior Health Care Assistant role and other Health Care Assistants

To provide guidance and support to junior staff or students

To provide supervision/mentorship to Health Care Assistants as required.

To receive line management support

Responsibility for financial and/or physical resources

The post holder will have no direct responsibility for finances; however, they will adhere to the relevant trust policies on financial issues.

The post holder will use Livewell Southwest resources responsibly.

Responsibility for administration

To ensure competencies in record keeping.

Report any changes in the patients condition or care needs to the supervising trained nurse and / or relevant therapist and document accordingly.

Maintain accurate and complete patient records in accordance with organisational guidelines.

Maintain confidentiality of information being aware of Livewells policies and local protocols and keeping up-to-date with changes.

To access email and other information through Livewell Southwest intranet.

Responsibility for people who use our services.

Support peoples care through provision of key skills including emotional and spiritual care, positioning, communication, tissue viability, oral and personal hygiene, and nutritional awareness.

Assist people to achieve their optimal level in their physical health care maintaining their comfort and dignity at all times.

To support patients to identify and overcome fears within a relationship of empathy and trust.

To monitor mental health of service users and report changes to qualified staff so that the care plan can be kept fully up to date. Be aware of fluctuations in mental health. To work with patients and carers to work towards recovery.

The post holder will promote better mental health by acting as a suitable role model.

The post holder is required to comply with all infection prevention and control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief Executive Office.

Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.

To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.

Contribute to the assessment, planning, implementing, and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process.

Escort patients to other wards / departments or other areas designated by trained staff, which may include the community settings.

Record and manage patients property.

Responsibility for implementation of policy and/or service developments

To comply with Livewell southwest policies and procedures relevant to the role.

This will include adherence to Uniform & Dress Code Policy when worn.

To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment.

To participate professionally in service development and proposed service changes

Comply with universal infection control precautions and procedures.

To behave in a manner which does not bring Livewell Southwest into disrepute.

To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.

Other Responsibilities

The post holder will be aware of and work within their own limits, and competencies.

Be punctual for work and conduct themselves in a professional manner in accordance with Livewell southwest policies.

To participate in induction and support programmes in relation to new staff and volunteers as directed by the nurse.

To actively engage in clinical supervision both as a supervisor and supervisee if appropriate. In line with local guidelines review, reflect and develop own practice and performance through effective use of professional and operational supervision and appraisal.

To demonstrate ongoing personal and professional development through participation in internal and external development opportunities, reflecting and recording learning outcomes in a professional portfolio. This would include support groups and induction opportunities.

To know how to report accidents and untoward incidents and to do so promptly.

COMMUNICATIONS AND RELATIONSHIPS

To act as an ambassador for Livewell with external agencies and partner organisations.

Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.

Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.

Compassionate, caring and kind in their practice.

De-escalation skills

To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.

PHYSICAL DEMANDS OF THE JOB

The post holder will be competent in computer skills

The post holder may be exposed to some working conditions including exposure to vomit, sputum and body fluids.

Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

To undertake and be competent in physical intervention and breakaway training

Shift work including night shifts if working in a ward-based scenario.

The post holder will be exposed to a working environment that is challenging because of systems and procedures that are in place to protect patients and staff. The post holder may be exposed to the risk of physical assault and injury and will have to carry an alarm with them at all times and work within the constraints of the safety procedures in the unit or community-based area (clients homes).

The post holder may be exposed to emotionally distressing situations on a frequent basis as some people with mental illness have physical disabilities and complex health needs. These include challenging and unpredictable behaviour and learning disability issues. Also there is a need to develop rapport and effective therapeutic working in a pressured environment with a high turnover of patients whose needs are many and varied.

Emotional and mental resilience

Person Specification

Qualifications

Essential

• NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification.
• Care certificate
• Other evidence of training or development relevant to working within mental health settings.
• Ability to participate in activities with patients
• Ability to contribute to the process of and the delivery of high standard of care as planned in care programme

Desirable

• Vocational Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that level
• Other evidence of training or development relevant to working within mental health settings

Experience

Essential

• Experience in a Mental Health setting
• Band 2 level or equivalent or
• Band 3 level or equivalent
• Awareness of vulnerable adult / protection issues and guidance
• Recent experience of working in a care setting
• Team working
• Clinical governance
• Ability to work with minimum of supervision
• To undertake baseline physical observations
• Evidence of continuing professional development

Desirable

• Experience of variety of Mental Health settings
• Previous experience working in a multidisciplinary team.
• Working within an NHS setting
• Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Knowledge

Essential

• Knowledge of mental health Knowledge of a range of therapeutic approaches and application to people with a learning disability/mental health problems
• Awareness of safeguarding principles
• Basic IT skills
• A basic understanding of physical health presentation
• Good communication and listening skills
• Continual assessment of patient
• Organisational skills
• Problem solving skills
• An awareness to maintain professional Boundaries
• Awareness of own limits and boundaries in relation to own job role
• Good written communication
• Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
• Resilience
• Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
• Ability to problem solve and create innovative solutions to help empower patients and carers
• .
• Demonstrates an empathy of people

Desirable

• Has the ability to provide supervision / mentoring to junior staff
• Knowledge of government initiatives that shape mental health practice
• Willingness to undertake training in relation to required skills
• Knowledge of the triangle of care
• Knowledge of CPA

Skills

Essential

• Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers
• Ability to engage patients in activities off the Unit
• Ability to manage time and plan work.
• To complete clinical records
• To take leadership and direction from qualified staff
• To participate in unsupervised tasks and provide accurate feedback to relevant parties.
• Ability to work in a team effectively
• Ability to travel across the Livewell footprint. Reasonable adjustments will be considered as per the Equality Act.
• Should have ability to demonstrate basic IT skills
• Awareness of personal safety
• Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group.
• Physical Intervention in a ward environment
• Care plans and risk assessments
• Confidentiality
• De-escalation skills
• Motivated
• Compassionate
• Empathetic
• Reliable
• Confidence in dealing with patients
• Ability to work in stressful conditions
• Ability to work as part of a team

Desirable

• Flexible approach to working arrangements

Other requirements

Essential

• Friendly and caring manner
• Approachable
• An appreciation of working with a wide age group of clients
• Flexible approach
• To work rotational shift pattern over 24 hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

As a UTC Senior Nurse, you will be considered a key person in day-to-day clinical leadership and expertise within the department.

You will be working as part of a team within your sphere of competency in adiverse, multi-skilled teamthat includes GPs, Advanced Practitioners, Physician Associates, Paediatric ANPs, Emergency Practitioners and Live Well Coaches.

On each shift you will be expected to act as a shift leader, coordinate the working team, stream patients from the front door and work collaboratively with a wide range of local specialists.

With links to both VTS and Greenwich University, you will have access to a range of CPD courses including Advanced and Emergency Practitioner courses. We work closely with the ICS, ICB, Local Trust and various other local shareholders to provide opportunities tolearn, innovate and contribute new ideas.

This is a genuine opportunity to be a part of something new and exciting in South East London, with real opportunity for personal growth and to influence Urgent Care in your area. We are looking for full and part time Nurses on a permanent salaried basis.The service is 365 days per year, 7 days a week which means that shifts are available 24/7.

- Recent post registration experience in clinical assessment

- Evidence of professional updating

- Up-to-date Basic Life Support Certification in Adult and Paediatric

- Minimum of 2 years post qualifying experience

- Understanding of patient flow.

- Up to date BLS / ILS

- Up to date Safeguarding Adults and children

- A Proven ability to assess patients

- Ensure that patients with time-critical and time-sensitive illness or injury are prioritised accordingly

- Ability to demonstrate effective management and leadership skills

- Team player, able to use own initiative

- Can demonstrate the Organisational values.

- Ability to work well under pressure

- Ability to handle/manage difficult situations

- Excellent communication skills

-Be able to use tools such as NEWS scores in the assessment of patients

- Work within clinical guidelines/algorithm to support clinical decision making

Communication and Relationship Skills

- Demonstrate excellent communication skills when working with the internal team as well as external, particularly our practices and the hospital trust.

- Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication particularly where barriers are clinical in nature.

- Provide emotional support to patients and carers

- Be aware of the procedures to follow if concerned regarding the protection of children.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system

- Have the ability to successfully make appropriate in hospital specialty referrals.

Analytical and Judgmental Skills

- Implement care plans as prescribed.

- Be able to discuss with patients and carers the range of possible treatment/ management options and their implications before treatment decisions are made.

- Be responsible for monitoring health, safety and security of self, the team and others and promote best practice in the clinical area.

- Identify clinical issues and incidents within the service that reduce the quality of care within the specialist service bringing any issues to the attention of the management team.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- Ensure that high standards of care are given and maintained and act when standards are not being met.

Planning and Organisational Skills

- Plan, organise and prioritise own daily workload.

- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.

- To exercise good personal time management, punctuality, and consistent reliable attendance.

Physical Skills

- Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.

- Demonstrate competence in diagnostic skills such as ECGs and venepuncture/cannulation.

- Demonstrate clinical treatment skills such as Plaster of Paris, Suturing, Dressings, and a range of medicine administration.

- Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.

Patient/Client Care

- Establish effective communication with patients and carers / relatives.

- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Promote peoples equality, diversity, and rights.

- Identify clinical issues and incidents within the service that reduce the quality of care bringing any issues to the attention of the Clinical Lead.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.

Responsibilities for Policy and Service Development

- Contribute and influence policy making and clinical guidelines internally and externally, necessary to support the service.

- Act as an ambassador and role model for Greenwich Health.

Responsibilities for Finance

- Ensure the effective and efficient use of physical and financial resources.

- Ensure all clinical equipment used are well maintained and cleansed as required.

Responsibilities for HR

- Maintain active status on relevant professional registers.

- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.

- Maintain a professional portfolio.

- To take responsibility for own continuous self-development, undertaking any education and training opportunities identified as necessary for role to remain eligible for professional registration including mandatory training.

- Adhere to Company Policy & Procedure.

- Assist managers in the development of strategies for professional development in keeping with staff competence appraisal, service developments and professional requirements.

- Attend all mandatory training relevant for the post.

- Attend and actively participate in an annual personal development review and undertake relevant activities to meet the training and development objectives as identified in the performance review.

Responsibility for Information Resources

- Maintain confidential and comprehensive patient records in accordance with your professional body.

- Continually monitor standards of care through bench marking and using the tools provided.

- Participate in collection of patient satisfaction surveys for the service as required.

Research and Development

- Takes responsibility for own continuing professional development and performance, including identifying own development needs and maintain own portfolio in accordance with re-registration requirements.

- Support the clinical lead in ensuring the clinical environment is conducive to effective learning.

- Maintain a high level of awareness of relevant research issues and trends within the scope of practice and professional area.

- Take responsibility for personal development and education and Personal Development Plan objectives.

- Participate in Clinical Supervision for self and others and utilise reflective practice techniques.

Please note that staff are required to use Lantum to request and book shifts. The successful candidate will be required to use this platform.

Person Specification

Qualifications

Essential

• Nursing Qualification

Desirable

• Triage/Clinical Assessment Qualification

Professional Registration

Essential

• Mandatory registration with Nursing and Midwifery Council

Knowledge, Training & Experience

Essential

• Minimum of 2 years post-qualification experience.
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences.
• Excellent interpersonal, influencing and negotiating skills.
• Demonstrates accountability for delivering professional expertise and direct service provision.

Desirable

• Recent post registration experience in clinical assessment
• A background in ED

Skills

Essential

• Self-Motivation
• Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenwich Health Ltd

Address

Queen Elizabeth Hospital Nhs Trust

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)

Job description

Job responsibilities

As a Physician Associate you will be acting within your professional boundaries, providing care for patients from initial history taking, clinical assessment, diagnosis, treatment and evaluation of their care under the supervision of a GP. You will demonstrate safe, clinical decision-making and expert care for patients within the practice, in consultation with the relevant GP. You will work within your professional boundaries as part of the surgery team.

Your work will demonstrate improvement in patient outcomes, contributing to reduce health inequalities in the surgery , improving the efficiency of general practice and delivering a best in class service.

Mentorship and supervision will be provided by designated medical personnel. The level and type of supervision will be dependent on the post holders skills and knowledge and determined by the organisations clinical governance arrangements. You will follow recommended annual appraisals and continuing professional development set out by the Faculty of Physician Associates (FPA).

You will be a core part of the growing surgery team, providing services to the patients registered with the GP practice.

Scope and purpose of the role

• To deliver a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence-based practice working under the supervision of a GP
• To manage a clinical caseload and deal with presenting patients needs in a primary care setting
• To provide clinical leadership where appropriate within the surgery team, supporting other members of the team to develop and maintain clinical skills appropriate to your role and expertise.

Primary Duties and Areas of Responsibility

All Physician Associates must work within their competencies and have professional indemnity for their role.

Clinical

• Provide first point of contact for patients presenting with undifferentiated, undiagnosed problems, utilising history taking, physical examination, problem-solving and clinical decision-making skills to establish a working diagnosis and management plan working in partnership with patients.
• Undertake consultations (in person, video and telephone) for emergency or routine problems including management of long-term conditions.
• Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports within your scope of competence. Discuss the result and implications of laboratory investigations with patients.
• Utilise local and national clinical guidelines and promote evidence-based practice.
• Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support with an emphasis on prevention and self-care.
• Refer patients directly to other services or agencies using appropriate referral pathways.
• Ensure safe handover of care within the surgery
• Work directly with members of the surgery and support integrated patient-centered care through appropriate working with the wider primary care and social care networks.
• Identify community health needs and participate in the development of patient and family-centered strategies to address them.
• Contribute to the delivery of the practice targets to consistently achieve high standards of safe, evidence-based, cost-effective patient care and service delivery.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Training and Development

• Participate in continuing professional development opportunities to keep up-to-date with evidence-based knowledge and competence in all aspects of the role to meet clinical governance guidelines for Continuing Professional Development (CPD) and a Personal Development Plan (PDP) utilising a reflective approach to Practice. This requires 50 hours of CPD every year.
• Undertake a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis and treatment where appropriate using the following means.
• Audit of clinical practice
• Significant event review / root cause analyses
• Review of relevant literature
• Research unusual symptoms and treatment options through consultation with general practitioners, and the wider practice.
• Promote and support a learning culture within the practice and assist in clinical instruction, mentoring and supervision of medical, nursing or physician associate students and other learners that may periodically be attached to the practice and partner practices.
• Contribute to regular practice meetings and OHP educational meetings.
• Work closely with other clinical staff and administrative managers in the setting up and/or improving of practice and practice systems for monitoring/measuring performance

Administration

• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes in accordance with relevant standards.
• Work in accordance with internal administrative systems relating to but not limited to the management of clinical data.

• Send and receive written information on behalf of the patient, practice relating to the physical and social welfare of patients.
• Work closely with other members of the practice in the setting up and/or improving of systems for monitoring and measuring performance against the PCN DES, QOF and any other relevant targets.
• Ensure that all practice and organisational policies are fully implemented.

Professional

• Take the UK PA National Re-Certification Exam every six years - required for Physician Associates AND maintain your professional registration working within the latest Code of Professional Conduct (CIPD).
• Undertake statutory and mandatory training as required by the practice.
• Demonstrate clinical leadership.
• Respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

Communication and working relationships

Establish and maintain effective communication pathways with all Practice staff including MDT members such as district nurses, modern matrons, health visitors etc.

Key Relationships

Key Working Relationships Internal:

GPs and General practice team

Multi-disciplinary team. members including but not exhaustive: Clinical Pharmacists, technicians, Physician Associates, Physios, Paramedics, Social Prescribing Link Workers, Care coordinators.

OHP clinical and non-clinical staff.

Key Working Relationships External:

Social care

Voluntary services

Patients/service users

Carers/relatives

Health and Safety/Risk Management

The post-holder must comply at all times with the organisation and Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984), The General Data Protection Regulations (2018) and the Access to Health Records Act (1990).

The post-holder will comply with all necessary training requirements relevant to the role as identified by the organisation.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.

Special Working Conditions

The post-holder is required to travel independently (where applicable), and to attend meetings etc. hosted by other agencies.

Person Specification

Qualifications

Essential

• PG Dip/MSc in Physician Associate studies from a UK training programme or recognised equivalent.
• Current and valid certification or re-certification by the Physician Associate National Examination Board.
• Registration on the UK PA Managed Voluntary Register held by the Faculty of Physician Associates at the RCP.

Desirable

• Experience of dealing with patients with undifferentiated and undiagnosed conditions.
• Experience of working in a medical environment.
• Previous experience of working in general practice.
• Experience in preventative medicine and chronic disease management.
• Experience in performing clinical audit.

Experience

Essential

• Advanced clinical practice skills
• Clinical examination skills
• Management of patients with common acute medical conditions
• Management of patients with common acute medical conditions
• Management of patients with long-term conditions
• Knowledge of the NHS
• Understanding of the current issues and challenges facing primary care
• Recent experience of working in a UK General Practice environment
• Ability to work well with colleagues and within a team
• Ability to organise and prioritise workload effectively
• Ability to exercise sound judgements when faced with conflicting pressures
• Confident in use of email
• Excellent record keeping skills
• Sound IT knowledge/IT literacy (Microsoft 365, etc.)
• Ability to work flexibly to meet the needs of the Practice
• Highly motivated
• Energy and enthusiasm
• The ability to work under pressure
• An enquiring and critical approach to work
• Caring attitude to patients
• Ability to communicate effectively with colleagues, patients, relatives and agencies
• Commitment to Continuing Clinical Education and Professional Development

Desirable

• Management of patients with complex needs
• Experience of preventative medicine
• Experience with chronic disease management
• Experience of working to achieve standard within the Quality and Outcome Framework (QOF)
• knowledge of system one

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Scott Arms Medical Centre

Address

Whitecrest

Birmingham

B43 6EE

United Kingdom

Employer's website

https://www.scottarmsmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Answering incoming calls from patients and any other third parties (e.g. pharmacies, hospital, nursing homes)
• Dealing directly with patient and all other visitor queries on the front reception desk
• Using PACO our online consultation tool to triage patients and book the appropriate appointment for them
• Monitoring and replying to all enquiries sent to the Practice email
• Dealing with a wide variety of patient queries e.g. appointments, prescriptions, results, referrals and lab tests
• Booking appointments for patients and considering demand and patient need in order to do this effectively e.g. home visits, telephone consultations
• Making phone calls on behalf of clinicians e.g. asking patients to make an appointment to see the GP to discuss blood results
• Inputting appropriate coding and clinical data onto patient notes e.g. diagnoses, hospital admissions
• Effectively utilising the various practice clinical systems

• This list is not intended to be exhaustive and may be reviewed periodically with the post holder to ensure the job description relates to the job being performed

• Training will be given on all of the above

Person Specification

Qualifications

Essential

• Excellent communication skills both written and orally
• Excellent attention to detail
• Ability to communicate at all levels in a professional and caring manner
• Ability to remain calm and professional working in a very fast paced environment
• Team player

Experience

Essential

• Experience of working in a fast paced environment, managing priorities
• Experience of working as part of a multi-disciplinary team
• Experience of working in a public facing role

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central Park Medical Centre

Address

Victoria Central Health Centre

Mill Lane

Wallasey

Merseyside

CH44 5UF

United Kingdom

Employer's website

https://centralparkmcwirral.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sussex Partnership provides mental health and learning disability care for all age groups across Sussex and for children and young people in Hampshire. Our values are to be compassionate, accountable and optimistic. The Trust has built our future focus 2025-2030 which outlines our vision, purpose, ambitions and objectives which incorporates these values and behaviours. Our strategy can be viewedhere.

We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, homeworking, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we will do our best to make it happen.

Living and working in Sussex brings with it many benefits, such as:

• Stunning countryside and coastlines which are easily accessible throughout the county.
• Enjoy a lifestyle where there are renowned cycle routes and picturesque walks, including the famous South Downs Way in the South Downs National Park
• Transport links which provide easy access to London, and all of its main airports
• Vibrant cities that offer an array of restaurants and bars for social events

For a comprehensive understanding and full details of the responsibilities, please refer to the Job Description document. It contains all the necessary information and should provide you with a clear overview of what it expected.

Person Specification

Qualifications/Eligibility

Essential

• MB BS or equivalent medical qualification
• Fully registered with the GMC with a licence to practise at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• In good standing with GMC with respect to warning and conditions on practice
• Approved clinician status OR able to achieve within 3 months of appointment

Transport

Essential

• Holds and will use valid UK driving licence OR provides evidence of proposed alternative.

Clinical Skills, Knowledge & Experience

Essential

• Excellent knowledge in specialty
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
• Excellent oral and written communication skills in English

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service

Academic Skills & Lifelong Learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training
• Ability to work in and lead team
• Demonstrate commitment to shared leadership & collaborative working to deliver improvement.
• Participated in continuous professional development
• Participated in research or service evaluation
• Able to use and appraise clinical evidence.
• Has actively participated in clinical audit and quality improvement programmes
• Ability to work in a participatory way so that shared decision making and conversations around formulation/diagnosis and ongoing care are a collaborative endeavour with the people who access our service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Partnership NHS Foundation Trust

Address

Worthing Hospital

Lyndhurst Road

Worthing

BN11 2DH

United Kingdom

Employer's website

https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A salaried GP at Beccles Medical Centre will be responsible for delivering the full range of primary care services as part of the Practice ensuring the highest standards of care for the differing needs of our patient population.

The salaried GP will work closely with the Practices multi-disciplinary team of clinical and non-clinical staff to provide a high quality and accessible service to patients.

The salaried GP post is being offered as an initial one-year fixed term with a review at the one-year point.

* Please Note: We reserve the right to close this vacancy early if a suitable Candidate is found.

Person Specification

Experience

Desirable

• Experience of using SystmOne
• Experience of Multimorbidity

Knowledge, Skills and Behaviours

Essential

• Excellent communication and interpersonal skills
• High level of IT skills to ideally include Microsoft office
• Time management, prioritisation and the ability to work to deadlines.
• Willingness to obtain necessary training and participate in on-going development
• Ability to motivate patients to improve their health
• Understanding of Primary Care and the Healthcare system
• Flexibility
• Ability to work effectively in a multi-disciplinary team, taking responsibility for managing own workload
• Ability to work autonomously
• Problem solving and change management skills
• Ability to work under pressure
• Relaxed, positive and friendly manner
• An excellent sense of humour
• Tolerant, empathetic and caring approach
• An understanding, acceptance and adherence to the need for strict confidentiality and equality and diversity

Desirable

• Non-smoker
• Willing to work extra hours to provide sickness/holiday relief

Qualifications

Essential

• Minimum of 3 years' experience in primary care
• Good standard of general education
• GMC registration and revalidation
• CCT or will CCT within 6 months
• Registration with a defence union

Desirable

• GP interest/speciality
• Mandatory training
• Driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beccles Medical Centre

Address

St. Marys Road

Beccles

Suffolk

NR34 9NX

United Kingdom

Employer's website

https://www.becclesmedical.co.uk (Opens in a new tab)

Job description

Job responsibilities

To add patients to the Trust inpatient waiting list, assigning the correct priority as determined by the clinician, with correct procedure type and ensuring pre-operative questionnaires are sent to the patient.

To select book patients according to clinical priority and ensuring they are booked to most appropriate clinician, according to the departments booking guidance. All key information must be recorded on the Trusts theatre scheduling software.

To contact patients informing them of suitable procedure dates, and directing patients to the relevant clinical team if further clinical information is required.

To ensure that patients receive their surgical intervention within appropriate times scales according to clinical need and trust priority, and ensuring that preoperative assessments are booked in advance of surgery.

As part of the booking information, all instructions provided by the clinicians must be adhered to, identifying high risk patients, those who need overnight stays, specialist equipment, or high dependency beds.

To ensure that you book according to the specialist equipment available and casemix restrictions in certain theatres, as per the department guidelines.

To work as part of a team ensuring that adequate arrangements for cover are in place for own planned absence and there is full participation in cover for colleagues during planned absence, sickness or workload pressures.

To act as point of contact in dealing with complex telephone calls and enquiries regarding appointment/theatre scheduling promptly and efficiently, referring on as necessary.

Preparation of information for the senior booking coordinator in advance of theatre scheduling meetings regarding equipment requirements/special requests for any lists within speciality.

To develop and maintain a robust system for dealing with priorities within the Theatres and Elective RTT ensuring these are dealt with appropriately and in a timely manner.

Validation of the waiting lists, including applying Trust access policy, national RTT guidance and patient choice guidance.

Working with Secretaries, Pathway Coordinator and Rota Coordinator to manage Consultants activities and leave.

Close liaison with Consultant, General Practitioner and other Health Professionals.

Prioritise and allocate work resulting from opening and actioning of mail/emails.

To work as part of a team of theatre bookers in providing cross cover for colleagues in the wider CBU.

Attend weekly waiting list meetings with Service Managers to provide assurance of appropriate booking and maximum theatre utilisation through effective scheduling and in accordance with the Trusts Theatre 6-4-2 scheduling policy.

Telephone management in close liaison with consultant of calls from patients and relatives of a sensitive, complex and confidential nature.

Inform the relevant manager of any problems which may influence the smooth running of the theatre lists, or ability to book to maximum capacity.

Assist in the complaints resolution procedure as appropriate.

To work to and promote good working practice, ensuring standard protocols are followed.

To update the system in line with policy and procedure, ensuring data is available well in advance of surgical dates.

Ensuring the rapid relisting of patients as require.

Ensuring that patients are always shown care and compassion, and that they are provided with accurate waiting times upon inquiring.

Administration Patient Records

The post holder is required to maintain both paper and computerised records in accordance with Trust standards.

Ensure that data entered onto any local systems is complete and accurate.

Ensure patients receive accurate information using the careflow/e-Track and Ultramed systems

Work within guidelines relating to data protection and confidentiality

Deal with any problems in a constructive manner, communication with relevant staff as necessary.

Responsible for patient tracking and validation of patient pathways against National and Local targets.

Attending MDT meetings when needed.

Recourse Management/Training

To participate in the Trusts mandatory training programme, (manual handling, fire training, and health and safety)

To maintain skills, as agreed in annual appraisal and outlined in the personal development plan.

To participate in the departments training programme, to assist and maintain skills.

To be aware of issues or concerns regarding the use of equipment and resources and notify relevant person

To be responsible for the safe and effective maintenance of equipment relevant to the area of work, and report faults to relevant persons / departments.

Person Specification

essential

Essential

• Good general education, preferably English Language to GCSE (or equivalent).
• NVQ 2 in Business and Administration or equivalent experience
• Previous administrative experience
• Good written and verbal communication
• Ability to adhere to policies and procedures
• Competent in using MS Office including Excel spreadsheets
• Flexible and responsive to change
• Able to work independently or as part of a team (including cross cover for theatre bookers in the wider CBU when required).
• Ability to work with confidential and sensitive information

Desirable

• Experience of using Careflow (Patient Administration System) powerBI, ultramed, e-track, Evolve, Epro, Anglia ICE and Somerset
• Experience of working in the NHS
• Understanding of Medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supervision of learers would be part of your job

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes.

Person Specification

Qualifications

Essential

• GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampton Medical Centre

Address

Unit 6B, Serpentine Green

Shopping Centre, Hampton

Peterborough

PE7 8DR

United Kingdom

Employer's website

https://hampton-medical-centre.co.uk/ (Opens in a new tab)