Job description

Job responsibilities

Clinical Practice

Conduct comprehensive psychosocial assessments, including risk assessments and formulation. Making diagnostic decisions based on consultation, history, presentation & pathology.

Diagnose and manage a range of common mental health conditions, including Depression, Generalised anxiety disorder (GAD), Panic disorder, Phobias, Obsessive compulsive disorder.

Develop and implement evidence-based care plans in partnership with patients, families, and carers.

Initiate, prescribe and monitoring the impact and outcome of treatments and medication including efficacy, side effects, contraindications, and risk in line with local formulary and NICE Guidance.

Screen patients for early signs of disease and risk factors and relapse indicators.

Identifying and signposting concerns with physical illness.

Draw on a diverse range of knowledge in their decision-making to determine evidence based therapeutic interventions, which will include prescribing medication where legally allowed and actively monitoring the effectiveness of therapeutic interventions.

Carry out where appropriate diagnostic and therapeutic procedures with due regard to mental capacity and advance decisions.

Plan and manage complete episodes of care, working in partnership with others, delegating and referring as appropriate to optimise health outcomes and resource use, and provide direct support to patients and clients.

Refer to and liaise with secondary care services, substance misuse services, and voluntary sector services as appropriate.

Order and interpret diagnostic tests & investigations.

Manage and proactively identify patients at risk of relapse or deterioration, supporting their ongoing wellbeing and preventing crisis where possible.

Review patient annually on the SMI register to ensure they receive appropriate care and treatment.

Maintain accurate, contemporaneous, and complete patient records consistent with legal and professional guidelines.

Ensure dignity, privacy and cultural and religious beliefs are always respected.

Adheres to professional code of conduct, works within the boundaries of their scope of practice and always manage associated clinical risk effectively.

Person Specification

Person Specification

Essential

• Registered Nurse with current NMC registration.
• Masters level qualification in Advanced Clinical Practice (Mental Health) or equivalent.
• Extensive post-registration experience in mental health, ideally in both primary and secondary care.
• Independent Prescriber qualification (V300).
• Demonstrated competence across all four pillars of advanced practice.
• Excellent communication and interpersonal skills.
• Ability to work autonomously and as part of a team.
• Experience in assessing and managing clinical risk according to local policies.

Desirable

• Experience in service development or transformation.
• Knowledge of local mental health pathways and resources.
• Experience in teaching, supervision, or research.
• Formal training in specific psychological therapies ( e.g. CBT)
• Evidence of audit experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

James Street Group Practice

Address

James Street

Workington

Cumbria

CA14 2DL

United Kingdom

Employer's website

https://www.jamesstreet-workington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title:General Practitioner

Location:Torquay, Chelston Hall Sugery and Southover Surgery

Salary:Up to £12,000 per session depending on experience

Hours: 4 to 9 sessions per week

Up to £5,000 signing up bonus. T&C's apply

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

As a valued member of the Operose Health team, your key duties will include:

• To deliver high quality clinical care to the patients registered and attending the GP surgery and to work closely with the clinical leads and local practice team to support the delivery of the surgeries operational plan.
• You will strive to maintain qualify within the practice ensuring participation in clinical governance activity and contribute to the improvement in qualify health outcomes through audit and the Quality and Outcomes Framework and contributing to the practice achieving other qualify standards to include CQC standards.
• To provide clinical care to patients as described in the job plan and in line with the total triage model. This will include consultation sessions (both in person and by video), telephone triage, correspondence, results, medication reviews and prescription signing and other clinical administration,safeguarding lead, medicals, reports, home visits, surgery meetings and on-call (excluding out of hours).
• To adhere to the highest personal and professional standards as set out by the GMC and to put individual patient care as your priority.
• Working with the Practice Manager and site clinical lead to support the development, delivery and review of the surgery action plan including list growth, patient satisfaction levels, QOF, enhanced services, KPI targets, resource profile and cost management.

What we look for in new colleagues:

• Current registration with GMC and NHS performers list and engaged in regular clinical work.
• An experienced doctor with GP accreditation - MRCGP examination or equivalent experience.
• Clear commitment to delivering quality and patient focused services.
• Sound knowledge of QOF, LCS, DES, CQUINs and use of appropriate coding.
• Ideally have a working knowledge of clinical systems such as SystmOne or EMISweb.

How well support you:

• Up to £5,000 signing up bonus. T&C's apply
• Annual salary of up to £12,000 per session .
• Full indemnity cover.
• Six weeks annual leave and one week study leave pro rata.
• Support for SPIN fellowship applications.
• Support with a Tier 2 visa if required, subject to approval by the GMC and GP Performers List.
• Full financial and practical support to become F2 supervisor/GP Trainer with associated income benefits.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Person Specification

Qualifications

Essential

• Candidates must have current registration with the General Medical Council (GMC) and be listed on the NHS performers list. Experience in general practice and GP accreditation either through passing the MRCGP examination or equivalent experience is required. Familiarity with clinical systems such as SystmOne or EMISweb is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Operose Health

Address

Operose Health

Torquay

TQ2 6HW

United Kingdom

Employer's website

https://www.operosehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

Essential

• Full registration with GMC and a Licence to practice

Desirable

• MRCP
• ALS

Experience

Essential

• At least four years of post-graduate experience, including 2 years' experience in Elderly Care, this may include other experience in Elderly Care with other specialties for example General Practice
• Recent experience at CT1 level or above
• Experience of Geriatric Medicine at F2 level (or equivalent) or above

Desirable

• Experience of Acute General Medicine
• Experience of Movement Disorders
• Experience of audit / previous publications
• Experience of working in the NHS

Communication

Essential

• Excellent communication skills - verbal and written as evidenced by CV / job application and communication skills at interview. Able to conduct effective communication with patients, clinical and non-clinical colleagues.

Personal Qualities

Essential

• Ability to work as part of a multi-disciplinary team.
• Ability to organise work load efficiently.
• No probity issues identified.
• Professional integrity and respect for others. Ability to take responsibility for own action and exhibit a non-judgemental approach.
• Able to display empathy and sensitivity.

Knowledge

Essential

• Good clinical knowledge as evidenced by satisfactory performance in clinical scenario at interview

Desirable

• Knowledge of audit process & clinical governance.

Clinical Skills

Essential

• Evidence of good clinical skills as evidenced by references / portfolio

Personal Circumstances

Essential

• Ability to commit to the requirements of the post.
• Ability to demonstrate ongoing personal learning and professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

CIC

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

THE DOVE RIVER PRACTICE

JOB DESCRIPTION

PRACTICE RECEPTIONIST - 29 hours per week.

You will be working for Drs Gilchrist and Fulford at the Dove River Practice, Tutbury Health Centre, Monk Street, Tutbury, Burton-on-Trent, Staffordshire, DE13 9NA & Gibb lane, Sudbury, DE6 5HY.

Salary: Dove River Practice pay rate Grade 2

Hours: 29 hours per week. Holiday and sickness cover, which will raise the hours you normally do.

Responsible to: The Operations Manager

Duties:

• To provide a professional and welcoming reception service for all patients and visitors to the Practice.
• To provide information to callers and visitors, or refer on to other sources as appropriate
• Dealing with patient queries via phone or face to face.
• Booking & amending appointments.
• Check NHS Net and Outlook emails daily and action as required.

• Dealing with patient enquiries and if necessary to pass them to most appropriate clinician/team.
• Handling prescriptions and prescription enquiries.

• Liaise with other healthcare professionals via email or telephone.
• Electronic filing of patient reports, results and documents.
• Opening post, sorting letters.
• Support all clinical staff/management with general tasks as requested.
• To carry out any other reception duties reasonably required by the Doctors.

We have a Dress Code Policy that will require you to wear a blouse which is provided by the Practice. Sensible footwear is also a requirement

Confidentiality:

All patient information that you come into contact with must be dealt with in the strictest of confidence. Any breach in confidence can lead to instant dismissal:-

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skill

Safeguarding

All employees are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. Familiarisation with and adherence to Safeguarding policies is an essential requirement of all employees as is participation in related mandatory/statutory training. For further information regarding these policies please look at the G Drive folder under Safeguarding or the Staffordshire Safeguarding Childrens Boards website.

We operate a No Smoking policy

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience in a customer service setting

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dove River Practice

Address

Dove River Practice

Monk Street

Tutbury

Burton-on-trent

Staffordshire

DE13 9NA

United Kingdom

Employer's website

https://www.doveriverpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION:

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Education and Qualifications

Essential

• Full registration with GMC
• Entry onto the GMC specialist register (or anticipated date within 6 months)

Desirable

• MRCP
• ALS
• Educational Qualification

Experience

Essential

• At least 12 years of post-graduate experience, including 6 years' experience in Elderly Care, this may include experience in Elderly Care within other specialties for example General Practice.
• Clinical training and experience in the relevant specialty, equivalent to that required to gain entry to the UK Certificate of Completed Training (CCT) in Geriatric Medicine
• Experience of, and commitment to teaching undergraduate and postgraduate medical staff
• Meets the criteria set out in the Specialist grade generic capabilities framework

Desirable

• Experience of Acute General Medicine.
• Experience of Movement Disorders.
• Experience of audit / previous publications
• Experience of working in the NHS
• Examples of involvement in collaborative leadership work

Communication Skills and Abilities

Essential

• Excellent communication skills - verbal and written as evidenced by CV / job application and communication skills at interview.
• Able to conduct effective communication with patients, clinical and non-clinical colleagues.

Personal Circumstances

Essential

• Ability to commit to the requirements of the post.
• Ability to demonstrate ongoing personal learning and professional development.

Clinical Skills

Essential

• High standard of clinical skill and expertise in Geriatrics evidenced by references / portfolio

Knowledge

Essential

• Good clinical knowledge as evidenced by satisfactory performance in clinical scenario at interview
• Knowledge of audit process & clinical governance.
• Awareness of their leadership responsibilities as a clinician and demonstrates appropriate leadership behaviour

Personality and Disposition

Essential

• Ability to work as part of a multi-disciplinary team.
• Ability to organise workload efficiently.
• No probity issues identified.
• Able to display empathy and sensitivity. Professional integrity and respect for others.
• Ability to take responsibility for own action and exhibit a non-judgemental approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Carlisle

CA2 7HY

United Kingdom

Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Position Overview

• Job Title: Salaried General Practitioner (GP)
• Position Type: Fixed-Term Contract - October 2026 - end of March 2027 (with scope to extend)
• Location: Yardley Wood Health Centre, B14
• Reporting To: Partners
• Accountable To: Partners
• Patient List Size: 11,000
• Primary Network: MOBY Primary Care Network (PCN)

2. Job Purpose

The postholder will provide high-quality, evidence-based, and compassionate general medical services to the registered patient population of Yardley Wood Health Centre. Operating as an autonomous clinician within a highly supportive, multidisciplinary team, the Salaried GP will manage a diverse clinical caseload, actively participate in quality improvement initiatives, and contribute to the practices long-standing reputation as a center of educational and clinical excellence.

3. Key Responsibilities & Clinical Duties

Clinical Care Delivery

• Consultations: Conduct autonomous clinical consultations via face-to-face appointments, telephone triages, digital video platforms, and home visits as clinically indicated.
• Diagnosis & Management: Accurately diagnose, treat, and manage patients presenting with acute illnesses, complex co-morbidities, and long-term chronic conditions.
• Prescribing: Issue safe, evidence-based, and cost-effective prescriptions in accordance with the local formulary, national guidelines, and practice protocols.
• Referrals: Initiate appropriate, timely, and well-documented referrals to secondary care, community services, and voluntary sector partners.
• Preventative Medicine: Promote health and well-being through proactive screening, lifestyle advice, national immunisation programmes, and routine health checks.
• Emergency Care: Provide initial management and stabilization for patients presenting with acute medical emergencies during surgery hours.

Clinical Administration & Digital Workflow

• Digital Triage: Effectively navigate and manage the practices advanced GP led digital triage and appointment management system to ensure safe, equitable patient access.
• Pathology & Imaging: Review, interpret, and action electronic laboratory results, imaging reports, and diagnostic investigations promptly.
• Clinical Correspondence: Review, code, and action hospital discharge summaries, clinic letters, and community team notifications.
• Medical Records: Maintain highly accurate, contemporaneous, and legally robust electronic medical records using the practices clinical software system.

Teamwork & Multidisciplinary Collaboration

• MDT Participation: Attend and contribute actively to regular clinical, multidisciplinary team (MDT), palliative care, and safeguarding meetings.
• Peer Support: Engage in a collaborative "open-door" culture, providing and receiving peer support on complex casework during clinical sessions.
• Cross-Cover: Cooperate with clinical colleagues to ensure seamless care delivery and operational resilience during planned absences.

4. Quality, Governance, & Professional Development

Clinical Governance & Audit

• Quality Improvement: Participate in clinical audits, significant event reviews (SEAs), and root cause analyses to improve patient safety and service delivery.
• Guidelines: Adhere to national guidelines (e.g., NICE, SIGN) and local clinical pathways established by the Integrated Care Board (ICB).
• Safeguarding: Actively identify, report, and manage safeguarding concerns for vulnerable children and adults, strictly adhering to local policies.

Personal & Professional Development

• Appraisal & Revalidation: Maintain professional registration with the General Medical Council (GMC) and successfully complete annual NHS appraisals and quinquennial revalidation.
• Continuing Professional Development (CPD): Undertake regular learning activities to maintain clinical competence and expand personal clinical portfolios.
• Teaching & Training: Support the practice's educational ethos by assisting in the mentorship or supervision of medical students from the University of Birmingham or GP Registrars when required.

5. Confidentiality, Safety, & Diversity

• Data Protection: Maintain strict patient confidentiality at all times, ensuring absolute compliance with current Data Protection legislation and Caldicott principles.
• Health & Safety: Adhere to practice health, safety, and infection control protocols to protect patients, colleagues, and oneself.
• Equality & Diversity: Treat all patients, families, and staff members with respect, dignity, and equality, actively opposing discrimination in any form.

Person Specification

Qualifications

Essential

• Qualifications & Registrations
• Fully qualified Medical Practitioner.
• Successful completion of an accredited GP Vocational Training Scheme (or equivalent).
• Current inclusion on the GMC Medical Register with a license to practice.
• Inclusion on the England National Performers List.
• Clear, enhanced Disclosure and Barring Service (DBS) check.
• Clinical Knowledge & Skills
• Up-to-date knowledge of clinical guidelines, therapeutics, and primary care frameworks.
• Proven ability to manage complex, multi-system chronic diseases and acute clinical emergencies.
• Excellent minor illness assessment and diagnostic skills.
• Communication & Interpersonal Skills
• Outstanding verbal and written communication skills in English.
• Strong empathetic capabilities with a patient-centered consulting style.
• Proven ability to collaborate effectively within a multi-professional clinical and administrative team.
• Operational Competence
• Competence in using standard primary care clinical software systems (EMIS, Docman, ICE, Accurx ect)
• Strong organizational and time-management skills with the ability to manage workload stress.
• High level of clinical autonomy balanced with an understanding of personal limitations.

Desirable

• Experience working within a digital triage or total triage model.
• Active clinical interest or portfolio skill (e.g., minor surgery, joint injections, women's health, or dermatology).
• Prior experience working within a training or teaching practice environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Yardley Wood Health Centre

Address

Yardley Wood Health Centre

401 Highfield Road

Yardley Wood

Birmingham

B14 4DU

United Kingdom

Employer's website

https://www.yardleywoodhc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Hook Surgery is looking for an experienced, organised and enthusiastic Medical Secretary to join our friendly and supportive GP practice on a maternity-cover basis.

The successful candidate will provide an efficient medical secretarial and referral service to the GPs and wider clinical team. The role will involve processing referrals, managing clinical correspondence, liaising with hospitals and other healthcare professionals, and supporting clinicians with administrative tasks.

The post holder will need to be confident using EMIS Web and the NHS e-Referral Service (e-RS) and have excellent attention to detail.

Main Duties and Responsibilities

• Process routine, urgent and two-week-wait referrals accurately and within required timescales.
• Create, book and monitor referrals using NHS e-Referral Service (e-RS).
• Monitor e-RS worklists and follow up outstanding, rejected or incomplete referrals.
• Process incoming hospital letters, discharge summaries and other clinical correspondence through EMIS Web.
• Ensure correspondence requiring clinical action is appropriately directed to the relevant clinician.
• Prepare referral letters and other clinical documentation.
• Liaise with hospitals, consultants, community services and other healthcare providers.
• Deal with patient queries relating to referrals and appointments in a professional and sensitive manner.
• Maintain accurate patient records and ensure information is recorded appropriately on EMIS Web.
• Maintain strict confidentiality and comply with GDPR, information governance and practice policies.
• Prioritise workload according to clinical urgency and deadlines.
• Support the wider practice team with general administrative and secretarial duties.
• Participate in practice training, meetings and quality improvement activities as required.

About the Candidate

We are looking for someone who is:

• Experienced in a medical secretary or healthcare administration role.
• Ideally experienced within a GP practice or NHS setting.
• Confident using EMIS Web and NHS e-RS.
• Highly organised with excellent attention to detail.
• Able to manage a busy workload and competing priorities.
• A confident and professional communicator.
• Able to work independently whilst also being an effective team member.
• Patient-focused, approachable and compassionate.
• Reliable, flexible and able to remain calm under pressure.
• Committed to confidentiality and high standards of patient care.

Person Specification

Criteria

Essential

Desirable

Experience

Experience in medical secretarial/healthcare administration

Previous GP practice experience

EMIS Web

Experience using EMIS Web

Experience with EMIS workflows/tasks

e-RS

Experience using NHS e-Referral Service

Knowledge of NHS referral pathways

Communication

Excellent written and verbal communication skills

Experience liaising with secondary care

Organisation

Excellent organisational and time-management skills

Experience managing high-volume referrals

IT Skills

Good general IT skills and Microsoft Office

Experience with other NHS clinical systems

Accuracy

High level of accuracy and attention to detail

Experience processing clinical correspondence

Teamwork

Able to work effectively as part of a multidisciplinary team

Previous experience working within a GP team

Confidentiality

Understanding of patient confidentiality and GDPR

Knowledge of NHS information governance

Personal qualities

Professional, reliable, flexible, approachable and patient-focused

Commitment to continuous improvement

Additional Requirements

The successful candidate will be required to complete relevant mandatory training, including information governance and safeguarding, and comply with all Hook Surgery policies and procedures.

This post is subject to the appropriate pre-employment checks, including references and right-to-work verification.

Person Specification

Qualifications

Essential

• Good standard of general education.
• Willingness to undertake mandatory and role-specific training.

Desirable

• Medical Secretarial qualification or equivalent experience.
• NHS or GP practice administration training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hook Surgery

Address

The Merritt Medical Centre

Merritt Gardens

CHESSINGTON

Surrey

KT9 2GY

United Kingdom

Employer's website

https://www.hooksurgerychessington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Reception

• Receive and make calls as required. Divert calls and take messages as appropriate

• Meet, greet and book in patients visiting the practice and to act as a first point of contact

• To facilitate patients accessing the clinical care provided by the practice.

• Manage the flow of patients at reception for appointments, prescriptions or queries

• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed

• Advise patients of relevant charges for private services, accept payments and issue receipts

• Respond to all queries and requests for assistance from patients and other visitors

• Enter requests for home visits into visit book stating time received and including all relevant information and where necessary refer to the duty doctor

• Ensure that requests for prescriptions are forwarded to the prescription clerk or Duty Doctor as appropriate

• Action requests for ambulance transportation and enter details in appropriate forms

• Ensure all calls and appointment bookings are managed appropriately and in line with practice protocols

• Ensure reception, waiting area and own workstation are kept neat and tidy

• Support GPs and the wider clinical team in providing care

• Receiving and handling specimens from patients, ensuring they are processed and recorded appropriately whilst observing H&S regulations

• Processing tasks daily and dealing with urgent tasks as soon as they arrive.

• Accessing practice emails; distributing and actioning them as appropriate

• Processing new patient registrations

Management of appointment system

• Ensure total familiarity with all appointment systems in advance for each consulting session

• Making appointments by processing appointment requests for that day, future appointments from patients in person and on the telephone.

Start and end of day procedures

• Open up premises at the start of day, set alarm to day function and make all necessary preparation to receive patients

• Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm is activated

Administration

• To have a thorough knowledge of all practice policies, procedures and protocols, ensuring we work in accordance with these

• Provide administrative support for clinical staff.

• Scanning/Distribution/Filing of patient/hospital/external agency correspondence as necessary.

• Opening and distribution or practice post

• To send letters to patients as necessary

• Updating patient details i.e. Change of address, telephone numbers etc.

Miscellaneous

• An understanding, acceptance and adherence to the need for strict confidentiality

• An ability to use own judgment, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests

• Excellent communication skills and courteous manner

• Any other delegated duties considered appropriate to the post

Person Specification

Qualifications

Essential

• GCSE Maths and English.

Experience

Desirable

• Experience of working in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Surgery, Stuart Road

Address

Stuart Road

Pontefract

West Yorkshire

WF8 4PQ

United Kingdom

Employer's website

https://www.stuartroadsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Contractual Requirements

Essential

• Regular attendance
• Good Time keeping

Knowledge

Essential

• Good interpersonal and communication skills
• Excellent Time keeping and Time Management skills
• Attention to detail
• Ability to prioritise tasks

Qualifications

Essential

• Good standard of education to GCSE level to include GCSE in English and Maths at Grade 4 or above
• Computing qualification or equivalent

Desirable

• Level 3 Computer Sciences Qualification or Equivalent

Experience

Essential

• Microsoft Office Applications
• Microsoft desktop Operating Systems
• Attended education for at least 1 year undertaking an ICT Qualification

Desirable

• Previous IT experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient/ Customer Care:

To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner

Offer general assistance to the practice team and project a professional, positive and friendly image to patients and other visitors, either in person or via the telephone.

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Liaise with district nurses, midwives and other professionals within the community teams, on behalf of patients.

Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.

Ensure that excellent customer care is being delivered at all times.

Play an active role in the co-ordination, and review of patient surveys.

Offer solutions and actively listen to patients to resolve issues.

Deal with complex and sensitive issues.

Receive specimens for laboratory analysis from patients and advise patients of their test results on request.

Arrange patient transport as directed.

Administration:

To have a thorough knowledge of all Practice procedures. To maintain a thorough knowledge of all Practice procedures and work in accordance of written protocols.

To provide an administrative service to the Practice on patient matters and this may include general office duties such as claims, stock maintenance and ordering. This will involve use of a computer, data entry and ensuring deadlines are met.

To issue letters, as required, to patients and other relevant parties.

To work in accordance of written protocols, being aware of and accurately completely required forms.

To attend, contribute and support to practice meetings, as required.

Pulling/filing notes for surgeries and update as necessary.

Filing post as necessary.

Photocopying as requested.

Reception:

Receiving patients and consulting with members of Practice team, as necessary.

Be able to cover all reception/administration positions as necessary.

Process requests for appointments, visits and telephone consultations.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, including sign posting patients to the most appropriate appointments using in-house triage guidance.

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Book appointments ensuring sufficient information is recorded to ensure retrieval and accurate notes and use of the medical record.

Monitor flow of patients into consulting and treatment rooms.

Maintain and monitor the practice appointments system, adding appointments and amending slots as directed.

Collate patient data as directed.

Advise patients of relevant charges for private non General Medical Services, accept payment and issue receipts for same.

Prescriptions:

Receive requests for repeat prescriptions from patients, pharmacy and care home staff. Distribute signed prescriptions on request.

Dealing with prescription enquiries that other members of staff are unable to answer from patients and local pharmacists.

Identifying and suggesting ways of how to improve the repeat prescription process.

Pathology; Follow up patients with abnormal test results, as instructed by the GP.

Recording the issuing of repeat prescriptions for Controlled Drugs in accordance with the practice policy.

Patient Registrations:

Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

Ensure that all registrations including New, immediately necessary and temporary residents are registered onto the computer system promptly and accurately.

Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to

Facilities:

Replenish GP supplies and equipment in their consultation room according to shift rota.

Keeping the reception area well stocked with stationery, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

Transfer telephones to and from the out of hours service as necessary.

To maintain a thorough knowledge of all Practice procedures and work in accordance of written protocols.

Ensure building security- have a thorough knowledge of doors/ windows/ alarm.

Other Tasks:

Any other tasks allocated by managers.

Undertake a variety of EMIS tasks to assist in the smooth running of the practice, contacting patients as requested by managers and clinical staff when required. Responding to system wide alerts.

Contributing to the development and improvement of services to patients.

To assist your colleagues in learning new procedures and offering support across the team when required.

To act as a mentor and/or buddy for new team members and apprentices within the team. Assisting the Reception Manager with induction and training.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment.

Quality:

The post-holder will strive to maintain quality within the Practice.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to Communicate effectively with other team members, patients and carers.

The post-holder will also:

Apply Practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Experience
• Experience of working with the public/ in a customer contact environment. Experience of using a telephone system. Experience of office administrative tasks, such as filing photocopying, ordering. Experience of working in an environment governed by procedures. Experience of using Microsoft Office software.
• Knowledge and Skills
• Essential criteria
• Numeracy and accuracy Excellent keyboard and computer skills Excellent communication skills, both verbally and in writing.
• Flexibility
• Essential Criteria
• The post holder will be required to work across both of the practices surgeries in Torpoint and Millbrook. Clean Driving licence is essential. Flexibility of working hours and able to work at times required by the rota.
• Qualities and Attributes
• Essential criteria
• An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own work priorities. Ability to work as part of a multi-skilled team Pleasant and articulate. Ability to work under pressure. Ability to work in a changing environment. Ability to use common sense.

Desirable

• Experience of using clinical patient records software Experience of working in Primary Care

Qualifications

Essential

• Experience of working with the public/ in a customer contact environment Experience of using a telephone system Experience of office administrative tasks, such as filing photocopying, ordering Experience of working in an environment governed by procedures Experience of using Microsoft Office software

Desirable

• Experience of using clinical patient records software Experience of working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rame Group Practice

Address

Penntorr Health

Trevol Road

Torpoint

Cornwall

PL11 2TB

United Kingdom

Employer's website

https://www.theramegrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Welcoming patients / visitors into the Diabetes Centre and maintaining visibility on the reception desk. Ensuring appointments are made for specialties within the Care Group. Arriving patients who attend for their clinic appointments on the hospital system. Recording of all clinic outcomes on the iPM PAS and patients and removing patients from the waiting lists as necessary in accordance with Trust access policy. Dealing with out patients referrals in accordance with the choose and book partial booking system. Liaising with all health professionals, GP Surgeries, Wards and A&E at times.

Person Specification

Qualifications

Essential

• Computer / typing skills, RSA2/equivalent
• GCSE/Equivalent

Experience

Essential

• Experience of dealing with confidential matters
• Experience of working in a busy office

Knowledge

Essential

• Understanding of issues around confidentiality

Skills

Essential

• Excellent organisational skills
• Good communication skills
• Excellent Customer Care Skills

Desirable

• Ability to use Word / Excel

Other

Essential

• Ability to adapt and a flexible approach to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree Hospital

Longmoor Lane

Liverpool

L9 7AL

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To perform appraisals for junior staff, as directed, in a timely manner, setting objectives and personal development plans
• To take day to day responsibility for the smooth running of a clinical area, escalating any issues to the professional modality lead or Professional Lead as required
• To be responsible for maintaining professional and technical standards relevant Radiography
• To establish and maintain effective communication with all members of the imaging team, both senior and junior.
• To challenge, in a positive manner, poor working practices seeking support from senior colleagues to promote a culture of continuous improvement and development
• To participate with the recruitment and selection of staff as directed, under the supervision of senior staff.
• To deliver the training and development for junior staff in the Department, under the direction of the professional modality leads, in order for them to develop their full potential for the benefit of the service and their careers.

• To be a visible leader in the department, motivating staff and providing guidance and support
• To document and report any equipment faults or breakdowns in a timely manner and notify the Professional Lead.
• To ensure appropriate handover of equipment to engineers and medical physics staff coordinate routine maintenance of equipment and management of breakdowns

• To observe Ionising Radiation (Medical Exposure) Regulations 2017, Ionising Radiation Regulations, Local Rules, Policies and Procedures, in line with promoting radiation protection

Person Specification

Experience

Essential

• oExperience in General Radiography
• oEvidence of Post Graduate development

Desirable

• Experience In CT

Qualifications

Essential

• oDCR/BSc Diagnostic Radiography
• oHCPC Registration
• oPost Graduate study

Skills

Essential

• oWide range of practical experience
• oEvidence of up to date technical and professional knowledge
• oAble to supply accurate, precise information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

United Kingdom

Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Dedicated minor operative procedure sessions will form part of the job plan, enabling the post holder to undertake a range of dermatological procedures within their clinical competence. This may include diagnostic biopsies, excisions of skin lesions, curettage, and other minor surgical interventions. The role will support the delivery of efficient patient pathways by providing treatment closer to home and reducing the need for onward referral where appropriate.

The post holder will play an active role in clinical triage processes, reviewing referrals to ensure patients are directed to the most appropriate service and prioritised according to clinical urgency. This will contribute to effective demand management, improved patient flow, and optimal utilisation of available clinic capacity.

Participation in teledermatology and teledermoscopy services will be a key element of the role, supporting innovation in patient care and enabling earlier assessment of suspected skin cancers and other dermatological conditions. The post holder will provide specialist interpretation of clinical and dermoscopic images, facilitating timely diagnosis and reducing unnecessary patient travel across the rural geography of West Wales.

The successful candidate will be expected to contribute fully to multidisciplinary team (MDT) working, including regular attendance at Skin Cancer MDT meetings and collaboration with colleagues. MDT participation is essential to ensuring high-quality clinical decision-making, effective treatment planning, and the delivery of integrated care for patients with complex conditions.

In addition to clinical duties, the post holder will have opportunities to contribute to the ongoing development and transformation of dermatology services. This may include involvement in quality improvement initiatives, service redesign projects, pathway development, audit activity, and implementation of innovative models of care aimed at improving patient experience, clinical outcomes, and service efficiency.

The role will also include a commitment to clinical governance, continuing professional development, teaching, and supervision where appropriate. The post holder will contribute to maintaining high standards of clinical practice and support the development of medical, nursing, and allied health professional colleagues within the service.

Overall, this post provides an excellent opportunity to contribute to a progressive dermatology service that is committed to delivering safe, sustainable, and high-quality care for the population of West Wales.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Please see the below links for useful videos relating to this vacancy:

Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY

Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ

Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

Virtual Tour - https://youtu.be/Y4JGdD6EHjE

Person Specification

Qualifications and Knowledge

Essential

• oFull registration and a License to Practice with the General Medical Council.
• oOn the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
• oValid Certified Advanced Life Support.
• oWhere a sub-specialty interest is required sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.

Desirable

• oAdditional Higher qualification(s).

Clinical Experience

Essential

• oBroad based experience within the specialty area.
• oAble to demonstrate core competencies and clinical skills relevant to the post.
• oExperience of leading a team.

Desirable

• oPrevious experience working in the UK or NHS.

Teaching

Essential

• oAbility to critically assess learning requirements for self and others.
• oEvidence of organising programmes and teaching all staff groups.
• oWillingness to teach all grades of professional multidisciplinary staff.

Desirable

• oTeaching qualification.

Research and Scholarship

Essential

• oDemonstrates knowledge of current research and best practice in the specialty area.
• oEvidence of keeping up to date with current research and best practice.
• oEvidence of locating and using clinical guidelines appropriately.
• oEvidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• oActive participation in research.

Clinical Governance

Essential

• oUnderstanding of the role of Clinical Governance.
• oParticipation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
• oKnowledge of annual job planning/appraisal review process.

Desirable

• oKnowledge of risk management.

Safeguarding

Essential

• oDemonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• oEvidence of applying appropriate equality and diversity legislation.

Other

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Prince Philip Hospital

Bryngwyn Mawr

Llanelli

SA14 8QF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Key Clinical Responsibilities

• Chronic Disease Management

• Lead chronic disease clinics for asthma, COPD, hypertension, and other long-term conditions

• Conduct comprehensive health assessments and annual reviews in line with national and local guidelines

• Medication management including reviews, reconciliation, and monitoring

• Patient education and self-management support for chronic conditions

• Care planning and goal setting with patients and families

Health Promotion and Prevention

• NHS Health Checks and cardiovascular risk assessments

• Health promotion activities including smoking cessation, weight management, and lifestyle advice

• Vaccination services including seasonal flu, COVID-19, and travel immunizations

• Screening programs including cervical screening.

• Preventative care and early intervention strategies

Clinical Assessment and Treatment

• Clinical procedures as trained and assessed competence

• Comprehensive nursing assessments using systematic approaches

• Clinical observations including vital signs, ECGs, and physiological monitoring

• Wound care management including assessment, treatment, and healing monitoring

• Minor illness management within scope of practice and competency

Clinical procedures as trained and assessed competent

• Multi-disciplinary team working with GPs, Practice Nurses, and allied health professionals

• Care coordination and case management for complex patients

• Referral management to secondary care and community services

• Liaison with district nurses, social services, and external agencies

• This role requires flexibility to work across different clinical areas within the practice, adapting to varying patient needs and service demands. You will work both independently within your scope of practice and collaboratively as part of the wider healthcare team.The successful candidate will demonstrate compassion, professionalism, and commitment to delivering excellent patient care while continuously developing their skills and knowledge in primary care nursing.

Person Specification

Experience

Essential

• Experience working in healthcare setting prior to foundation degree training Post-registration experience as a Nursing Associate Experience in patient assessment and care planning

Desirable

• Experience in Primary care or community healthcare
• Experience using System one
• Chronic disease management and health promotion.

Qualifications

Essential

• - NMC registration as a Nursing Associate Foundation Degree in Health and Social Care or equivalent Current NMC PIN and professional indemnity
• - Qualified in Phlebotomy

Desirable

• - Wound care knowledge including compression bandaging and Doppler
• - Qualified in Long term conditions e.g. Asthma & Diabetes
• - NHS Health Checks trained.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Downton Surgery

Address

Downton Surgery

Moot Lane

Downton

Salisbury

SP5 3JP

United Kingdom

Employer's website

https://www.downtonsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Deputy Practice Manager will support the Practice Manager and GP Partners in the effective day-to-day management of The Shrubberies Medical Centre, ensuring the delivery of high-quality, safe and patient-centred services.

The post holder will provide leadership and operational support to the reception and administrative teams, helping to ensure the smooth running of practice services and maintaining high standards of patient care and customer service.

Key responsibilities include supporting staff recruitment, induction, supervision and performance management; managing patient complaints and feedback; monitoring appointment capacity and access; supporting compliance with CQC standards, NHS contractual requirements, information governance and health and safety regulations; and assisting with practice policies, procedures and quality improvement initiatives.

The Deputy Practice Manager will play an active role in workforce planning, rota management, staff training compliance, service development and business continuity planning. They will also support the monitoring of practice performance, including Quality and Outcomes Framework (QOF), Enhanced Services and other contractual targets.

The role requires close working relationships with clinicians, administrative staff, Primary Care Network (PCN) colleagues, NHS organisations and other healthcare partners to ensure efficient service delivery and continuous improvement across the practice.

The successful candidate will have excellent organisational, communication and leadership skills, with the ability to manage competing priorities, solve problems effectively and support a positive and collaborative team culture.

In the absence of the Practice Manager, the Deputy Practice Manager will deputise as required and undertake other appropriate duties consistent with the responsibilities of the role.

Person Specification

Qualifications

Essential

• GCSE English and Mathematics (Grade C/4 or above) or equivalent
• Educated to A-Level standard or equivalent
• Evidence of continuing professional development
• Good standard of literacy, numeracy and IT skills

Desirable

• Leadership, Management or Business Administration qualification
• AMSPAR qualification
• ILM Management qualification or equivalent
• Human Resources qualification

Experience

Essential

• Minimum 2 years' experience in a supervisory or management role
• Experience working within a GP practice, Primary Care, NHS or healthcare setting
• Experience leading and supporting staff teams
• Experience managing patient complaints and resolving complex issues
• Experience implementing and improving administrative systems and processes
• Experience working with confidential and sensitive information
• Experience using Microsoft Office applications, including Word, Excel and Outlook

Desirable

• Previous experience as a Deputy Practice Manager, Assistant Practice Manager or Senior Practice Administrator
• Experience using EMIS Web
• Experience supporting CQC compliance and inspections
• Experience monitoring QOF, Enhanced Services or other NHS performance targets
• Experience with staff recruitment, induction and performance management
• Experience of rota management and workforce planning

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Ability to prioritise workload and manage competing demands
• Ability to work independently and as part of a multidisciplinary team
• Strong problem-solving and decision-making skills
• Ability to lead and motivate staff
• Understanding of confidentiality, GDPR and Information Governance
• Professional, approachable and adaptable manner
• Commitment to delivering high-quality patient care and excellent customer service
• Ability to maintain confidentiality and demonstrate integrity at all times
• Willingness to undertake further training and development
• Satisfactory Enhanced DBS check

Desirable

• Knowledge of NHS Primary Care contracts and services
• Understanding of Health and Safety requirements within healthcare
• Knowledge of employment legislation and HR processes
• Experience of project management and service improvement initiatives
• Understanding of Primary Care Networks (PCNs) and wider NHS systems
• This specification will allow applicants to be scored effectively during shortlisting and interviews for the Deputy Practice Manager role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrubberies Medical Centre

Address

12 The Shrubberies

George Lane

South Woodford

E18 1BD

United Kingdom

Employer's website

https://www.theshrubberiesmedicalcentre.co.uk/ (Opens in a new tab)