Job description

Job responsibilities

Reporting to the Practice Manager (PM) and GP partners, the Deputy Practice Manager (DPM) role is to support the PM in the management and coordination of all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, and ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment.

Through innovative ways of working, support the PM in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with UK legislation and both NHS and CQC regulations.

As this role will have access to a higher level of confidential data in the course of their employment, there is an expectation that the post holder will always maintain the highest level of confidentiality and integrity. Sensitive information could be from either internal sources, or from external partner organisations.

The post-holder is an instrumental member of the general practice team.

The post holder is reportable to the Practice Manager on a regular basis.

Person Specification

Qualifications

Essential

• A good standard of education with excellent literacy and numeracy skills

Desirable

• Educated to degree level in healthcare or business
• Associate Member of IGPM in view of becoming a full member (MIGPM)
• AMSPAR qualification (L5 in Primary Care and Health Management)
• Leadership and/or management qualification

Knowledge And Skills

Essential

• Excellent communication skills (written, oral and presenting)
• Proven leadership skills
• Competent in the use of MS Office products
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Ability to use own initiative, discretion, and sensitivity
• Ability to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Sensitive and empathetic in distressing situations
• Ability to exploit and negotiate opportunities to enhance service delivery
• Strategic thinker and negotiator with a solutions-focused approach
• Effective time management (planning and organising)
• Good organisational skills
• Ability to effectively utilise resources
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Ability to network and build relationships
• Flexible, cooperative and motivated
• Confident, assertive and resilient
• Ability to drive and deliver change effectively
• Ability to use initiative and judgement
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team-building sessions
• Understanding of safeguarding adults and children
• Demonstrate personal accountability, emotional resilience and the ability to work well under pressure
• Ability to implement and embed policies and procedures

Desirable

• Clinical system IT user skills

Experience

Essential

• Experience of managing multidisciplinary teams
• Experience of working with the general public
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Understanding of Health and Safety requirements
• HR understanding and experience
• Experience of health and safety requirements and needs within a small business
• Experience of chairing meetings, producing agendas and minutes

Desirable

• Experience of working in a healthcare setting
• NHS or general practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dawley Medical Practice

Address

Dawley Medical Practice

King Street

Dawley

Telford

Shropshire

TF4 2AA

United Kingdom

Employer's website

https://www.dawleymedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Role title

Communications Administrator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

3 year fixed with possibility of extension

0.4fte

Job Purpose

The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.

The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.

Key responsibilities

Provide Content and Channel Support

Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).

Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.

Ensure alignment of all communications with brand and editorial guidelines.

Upload and update website content, ensuring accuracy and accessibility.

Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.

Monitor and respond to routine communications queries or redirect as appropriate.

Administration of Campaigns and Projects

Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.

Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.

Support the development and distribution of toolkits and resources for the service.

Provide Data and Reporting

Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).

Prepare regular reports on engagement metrics and campaign performance.

Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.

Support key partners for the programme

Assist in the creation and distribution of practical resources for the programme.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Help coordinate and support training sessions and workshops on communications topics.

Act as a first point of contact for routine queries from stakeholders regarding communications support.

This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.

Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.

Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.

Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.

Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving and process improvement.

Commitment to inclusivity, accessibility, and user-centred communication.

Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.

Exposure to digital content creation and channel management, with a willingness to develop further in these areas.

Experience supporting communications campaigns, events, or engagement initiatives.

Basic experience with analytics tools to support reporting and performance tracking.

Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.

Experience supporting stakeholder engagement, including responding to queries and coordinating resources.

Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.

Willingness to support training sessions or workshops, including logistics and materials preparation.

Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.

Understanding of audience segmentation and tailoring content to meet diverse needs.

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

• Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels.
• Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies.
• Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation.
• Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions.
• Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture.
• Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset.
• Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences.
• Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Person Specification

Experience

Essential

• Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
• Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
• Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
• Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving and process improvement.
• Commitment to inclusivity, accessibility, and user-centred communication.
• Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

• Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
• Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
• Experience supporting communications campaigns, events, or engagement initiatives.
• Basic experience with analytics tools to support reporting and performance tracking.
• Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
• Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
• Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
• Willingness to support training sessions or workshops, including logistics and materials preparation.
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
• Understanding of audience segmentation and tailoring content to meet diverse needs.

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

• The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or Birmingham and Solihull APC formulary) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
• Completion of medical reports (including NHS and private services as required)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

• The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

• In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

• The post-holder will strive to maintain quality within the practice, and will:
• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

• The post-holder should recognize the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.
• Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• - Full GMC Registration - Fully Qualified GP with CCT, MRCGP - National Performers List - UK Driving Licence - Eligibility to practice in UK independently - Excellent verbal, written interpersonal communication skills - Competent IT skills - SystmOne - Ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hobs Moat Medical Centre

Address

Ulleries Road

Solihull

West Midlands

B92 8ED

United Kingdom

Employer's website

http://hobsmoatmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you an experienced Advanced Nurse or Clinical Practitioner passionate about delivering high-quality patient care? Do you thrive in a fast-paced, dynamic healthcare environment? Practice Plus Group is seeking dedicated healthcare professionals to join our Out of Hours team and make a real difference in the community. Practice Plus Group is a leading provider of urgent care services across the UK, committed to delivering safe, effective, and compassionate care to patients when they need it most outside of regular GP hours. For a full list of our locations please ClickHere We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. In OOH we assess and treat patients who require urgent unscheduled intervention suitable for treatment by general practice clinicians when the GP surgeries are closed. Our referrals come from either 111, via a dedicated health care professional line used by paramedics and district nursing teams or from the AED or MIU. Please contact us directly for all contract options.

Person Specification

Qualifications

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Experience

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Additional Criteria

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

Hillingdon Hospital

Hillingdon

London

UB8 3NN

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking a dedicated and professional Receptionist/Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office environment and providing exceptional support to both staff and clients. The ideal candidate will possess strong administrative skills and a friendly disposition, making them the first point of contact for visitors and callers

Person Specification

Experience

Essential

• -Strong administrative skills with a keen attention to detail.
• -Proficient in office software applications (e.g., Microsoft Office Suite).
• -Excellent verbal and written communication skills.
• -Ability to multitask effectively in a fast-paced environment.
• -Strong organisational skills with the ability to prioritise tasks efficiently.
• -A friendly and professional demeanour when interacting with clients and colleagues.

Desirable

• -Experience of working in a GP practice
• -Previous experience in an administrative or office role is advantageous but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fairhill Medical Practice

Address

81 Kingston Hill

Kingston Upon Thames

Surrey

KT2 7PX

United Kingdom

Employer's website

https://fairhill.gpsurgery.net/ (Opens in a new tab)

Job description

Job responsibilities

Deliver a high-quality nursing service to meet the health needs of a defined caseload and contribute to the care of young people with multiple complex needs.

As a Non-Medical Prescriber, medication governance in line with Trust policies and procedures. Work Collaboratively with Clayfields Health care team and Clayfields Care staff.

Collaborate with the GP, Advanced Nurse Practitioner, pharmacy, dental bus and Trust schools vaccination service.

Undertake medication reviews and audits.

Person Specification

Training

Essential

• Portfolio of relevant post qualification CPD highly including specialist knowledge of professional interventions and evaluations
• Training in working with children and young people.

Desirable

• Leadership training
• Clinical educator/mentorship

Qualifications/Academic/Craft/Professional

Essential

• A Registered Nurse with Specialist Practitioner Degree/Diploma in specific areas of practice, ie/ School Nursing, Paediatric Nursing.
• A Non-Medical Prescriber qualification

Contractual requirements

Essential

• Ability to travel between sites
• Driver's licence
• Contribution to on call-rota for physical healthcare care plans for admissions out of hours

Values and Behaviour

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Skills

Essential

• Empathetic and psychologically minded
• Excellent written and oral communication skills for a variety of audiences, and in situations
• Well organised and able to prioritise a high turnover caseload
• Excellent clinical reasoning skills
• Leadership skills
• Extensive experience of supporting other staff and students
• Motivated and a motivator
• Team builder and team member
• Autonomous and able to work without direct supervision
• Reflective practitioner
• Ability to manage own wellbeing with access to supervision to sustain this
• IT skills - to support clinical and service needs and developments

Physical Requirements

Essential

• Working in a secure environment and being a trained keyholder. Ability to move around the secure environment.

Desirable

• Physical skills in line with Managing Violence and Aggression /Breakaway training where applicable

Experience

Essential

• Working experience of assessing and managing a complex caseload with young people and/or adults with profession specific needs in a specialist area
• Knowledge of Risk Assessment and ability to ensure effective risk management strategies within specialism. oExperience of effective multi-disciplinary/agency working and established interpersonal and negotiation skills
• Experience of designing and delivering different learning and development opportunities for staff teams
• Ensures that Clinical Governance/patient safety issues are understood and addressed in practice.
• Experience in developing evaluation / audit tools and resources as a part of multi-professional team
• Experience of leading the clinical and professional development of others including students

Knowledge

Essential

• Highly specialist applied clinical knowledge
• Highly specialist knowledge of how mental and physical health contribute to risk assessment and support management
• Applied knowledge of risk assessment within field of clinical practice
• Knowledge of national policy and guidance and impact on local practice

Desirable

• Applied leadership knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Clayfields House secure Unit , 18-20 Moorbridge Lane , Stapleford, Nottingham ,NG9 8GU

18-20 Moorbridge Lane , Stapleford NG9 8GU

Nottingham

NG9 8GU

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.

Further information:

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Hours: 15 hours per week on Mondays and Tuesdays | 08:30-16:30

Salary: £53,300 - £61,500 per annum pro rata - depending on skills and experience

Location: BPAS Birmingham Central - first floor, Guildhall Buildings, 12 Navigation Street, Birmingham B2 4BT

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Minimum of 1 year since completion of PG Cert
• Clinical Supervisor / assessor of trainee sonographers
• Participation in audit / research
• Evidence of personal / professional development
• Experience of working in Early Pregnancy Assessment

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your NMC / HCPC PIN if applicable
• Please state your renewal date
• This role is for 15 hours per week on Mondays and Tuesdays (08:30-16:30) at our unit in Birmingham Central. Can you commit to this working pattern?

Desirable

• Please provide any further information in support of your application

Knowledge and Skills

Essential

• Practical knowledge of performing gynecological and obstetric Ultrasound scans.
• Up to date technical knowledge with regards to Ultrasound and equipment
• Ability to perform obstetric and gynecological Ultrasound examinations
• Good organisational skills
• Ability / patience to teach others

Qualifications

Essential

• Registered Radiographer or Registered Adult Nurse Level 1 / Midwife
• PG Cert in Medical Ultrasound (to include obstetrics and gynaecology) or PG Dip in Medical Ultrasound
• Registered with a professional body

Desirable

• Recognised professional teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

B P A S

12 Navigation Street

Birmingham

B2 4BT

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

Provide high quality administration services, to ensure effective operationalisation of the Vaccination Outreach Service.

Key responsibilities

Main duties and responsibilities:

Meet deadlines, collate data and maintain standards relating to administrative processes for the Vaccination Outreach Service.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Maintain diaries and arrange meetings, taking formal minutes and keeping appropriate records.

Build and maintain good working relationships with a broad range of internal and external stakeholders to develop partner engagement and understanding of the Vaccination Outreach Service, including:

- General Practice

- Sirona

- VCSE organisations

Support the Service Manager in the day to day running of the Vaccination Outreach Service.

Coordinate and maintain the actions logs.

Identify gaps in information for Vaccination Outreach Service.

Maintain necessary documentation to ensure smooth running of the Vaccination Outreach Service.

To assist with the compilation of reports and presentations relevant to the work of the Vaccination Outreach Service.

Ensure governance and confidentiality guidelines and requirements are fully adhered to, processing all communications appropriately within guidelines.

Set up data collection systems, monitor utilisation and escalate any issues to the Vaccination Outreach Service Manager.

To support accurate and timely reporting of progress with the provision of performance against targets for the agreed key performance indicators or measures for improvement.

Work well as part of a multidisciplinary team and with a wider variety of stakeholders.

To keep accurate logs of risks and issues ensuring mitigating actions are agreed with stakeholders and implemented accordingly

To embrace change and have a positive can-do attitude and facilitative style

Undertake other tasks as identified by the Vaccination Outreach Service Manager.

Line management responsibility Y/N

N

Responsible to

Vaccination Outreach Service Manager

Budget Holder

N

Salary

Band B

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Educated to NVQ 3 level in a relevant subject pertinent to this job description or equivalent level of qualification or significant equivalent previous proven experience

Experience of administration and minuting meetings

Ability to summarise complex information

Working knowledge of Microsoft Office systems, including Word and Excel

Able to produce regular reports and summaries

Ability to work well in teams

Experience of creating reports and providing information to a varied group of internal and external stakeholders

Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required

Ability to manage conflicting priorities, organising workload effectively and ability to meet deadlines

Experience in data collection and database maintenance

Awareness and understanding of confidentiality

Desirable

Qualification in administration

Experience of working in Health care

Coordination of multiple stakeholders and schedules

Experience of working in Multi-Disciplinary Teams

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

Essential

Able to work on own initiative with minimum supervision

Excellent oral and written communication skills, interpersonal skills and relationship building skills

Ability to work to deadlines, multitask and pay attention to detail

Able to work effectively within diverse groups and teams

Excellent IT skills

Motivated by the provision of high-quality administration and a continuous drive for improvement

Positive attitude towards innovation and change. Adaptable and able to respond to a changing situation.

A strong sense of self awareness

Facilitative and supportive style, ensuring commitment and influence across the wider health community

Flexible approach to work

Person Specification

Qualifications

Essential

• Educated to NVQ 3 level in a relevant subject pertinent to this job description

Desirable

• Qualification in administration

Experience

Essential

• Experience of administration and minuting meetings
• Ability to summarise complex information
• Working knowledge of Microsoft Office systems, including Word and Excel
• Able to produce regular reports and summaries
• Ability to work well in teams
• Experience of creating reports and providing information to a varied group of internal and external stakeholders
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Ability to manage conflicting priorities, organising workload effectively and ability to meet deadlines
• Experience in data collection and database maintenance
• Awareness and understanding of confidentiality

Desirable

• Experience of working in Health care
• Coordination of multiple stakeholders and schedules
• Experience of working in Multi-Disciplinary Teams

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

4. MAIN DUTIES/RESPONSIBILITIES

Carry out specialist one-to-one and group interventions for behaviour change

Liaise with partners to help reach target populations and communities.

Actively seek out Hard to Reach populations and help them to engage in health lifestyle initiatives.

Actively seek out Livewell Southwest teams who would benefit from Wellbeing training and who can help deliver brief interventions and referral to the Wellbeing Team.

Income generate through training programmes and explore other areas for income generation.

Contribute at network meetings and team events.

Monitor and evaluate outcomes through specified processes, procedures and systems.

Give feedback on performance and local intelligence to lead manager and head of service.

Ensure that all stakeholders receive up-to-date information on a wide range of health improvement topics.

Develop, promote and co-ordinate health activities and other community engagement events to deliver health promotion and brief interventions- signposting into the One You service or partner services such as Plymouth Alliance and Wellbeing Hubs.

Contribute to the communications and marketing strategy

Develop resources.

Develop and deliver training programmes

Contribute to research and development

Act as a Health Champion, Making Every Contact Count.

Be up-to-date with a range of health improvement topics through competency based learning.

4.1 Responsibility for People Management

The post holder will be responsible for the induction of new team members.

The post holder will be responsible for the line management of junior staff, providing day-to-day management and supervision, absence management and appraisal.

The post holder will be responsible for ensuring that clinics run smoothly.

The post holder will be responsible for the delivery of training to groups of people.

4.2 Responsibility for financial and/or physical resources

Collect data regarding purchasing and invoicing to support managers budgetary requirements.

Responsible for stock control and security as appropriate. e.g. training resources, nicotine replacement Therapy.

4.3 Responsibility for administration

Ensure records are up-to-date and stored as per record keeping policy.

Responsible for developing training packs, presentation, leaflets and hand-outs.

4.4 Responsibility for people who use our services

Responsible for giving advice and support to members of the public over the phone, face-to-face and digitally.

Responsible for case load management.

Required to attend external events, speaking to members of the public or event administration.

May be required to present information at steering groups, forums, events, seminars and conferences.

4.5 Responsibility for implementation of policy and/or service developments

The post holder will contribute to service development and implement changes to established working processes as appropriate.

The post holder may be responsible for writing policies, procedures and guidance documents.

4.6 Other Responsibilities

Share all data collection with Business Hub for data analysis, performance and audit purposes,

5. COMMUNICATIONS AND RELATIONSHIPS

The post holder will interact with the general public, work colleagues, external stakeholders, Livewell Southwest employees at a variety of venues and workplaces.

Design and produce health promotion displays, presentations and publicity.

Establish, maintain, and seek opportunities to promote effective channels of communication across LSW and the wider community.

Market and promote the One You branding and underpinning health improvement messages with a particular focus on priority areas.

Seek opportunities to raise awareness of health, promoting message through the Comms team and wider partners.

6. PHYSICAL DEMANDS OF THE JOB

This section should describe the nature, level, frequency and duration of the physical effort (sustained effort at a similar level or sudden explosive effort) required for the job. It takes account of any circumstances that may affect the degree of effort required, such as working in an awkward position or confined space. The physical skills required in the job should also be described e.g. requirements for speed and accuracy, keyboard, driving skills etc.

There is likely to be frequent sitting and standing.

Frequent effort to lift and manual handing of equipment.

Keyboard work will be used throughout the working day

The post holder will be required to maintain competencies relevant to the role.

Some training may inflame emotions e.g., Suicide Prevention and Mental Health First Aid. The post holder may need to seek support from colleagues or line manager on such occasions.

The post holder will use VDU for high proportion of time. However, all staff will be entitled to a workstation assessment and VDU check.

The post holder will be required to work across a range of different community and health care settings.

The service requires cover between 0800-1800 therefore some flexibility of working hours will be required to ensure the service is always covered. There will be some evening and weekend requirement.

7. ADDITIONAL INFORMATION FOR ALL POSTS

The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.

7.1 Risk Management

In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.

7.2 Health and Safety at Work

You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department.

You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.

You will be notified where your post carries a requirement for immunisation.

You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).

7.3 Infection Control

Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office).

7.4 Safeguarding Children and Adults

All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training.

7.5 Research

For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects.

7.6 Sustainability and climate change

All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction.

7.7 Other

This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Please see supporting information for full Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Knowledge of public health/health improvement, acquired through training, extended courses and experience to degree level equivalent
• Evidence of relevant professional registration; eg NMC/HCPC/SW England
• Evidence of continuing professional/personal development in health improvements/ behaviour change/public health.
• Evidence of competency in IT skills/ECDL or equivalent

Desirable

• Has achieved the NCSCT Stop Smoking Practitioner qualification.
• Health promotion certificates such as Brief Interventions for Alcohol, Mental Health First Aid. Applied Suicide Intervention Skills Training(ASIST)
• Training Qualification
• Motivational Interviewing qualification
• Student Nurse Assessor/Supervisor qualification

Knowledge

Essential

• Knowledge and understanding of mental health issues/diagnosis and the effect on the individual, this includes impact to their physical health
• Knowledge and understanding of the psychology of behaviour change
• Knowledge of the benefits of health improvement interventions
• Understanding of determinants of health and health inequalities

Desirable

• Knowledge of social marketing and health needs assessment
• Knowledge of monitoring and evaluation methodology
• Understanding and commitment to Community Development approaches

Specific Skills

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Able to work out of hours with notice e.g. evenings and weekends
• Ability to work both autonomously and as part of a team and manage own caseload

Experience

Essential

• Relevant experience of working in the community and/or public health setting and/or health promotion
• Experience of delivering and supporting health promotion initiatives
• Experience of motivating participants to effect behaviour change
• Experience of working with a wide range of people and groups using a strength based approach
• Experience of working with statutory, public and voluntary sector bodies
• Experience of delivering training to a varied group of delegates.

Desirable

• Relevant experience of working with individuals with mental health issues
• Group work leadership and facilitation skills
• Multimedia communication, marketing and presentation skills.
• Experience of managing a caseload
• Training skills including training needs analysis and evaluation.
• Demonstrate project planning and management skills/experience including monitoring and evaluation of projects
• Student Nurse Mentorship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To lead the clinical pharmacy service and its staff within the Mental Health Network- community services to ensure a high standard of service is available and delivered to wards, teams and services.

To be responsible for strategically developing, planning and organising the clinical pharmacy service working with lead clinical pharmacists across the Mental Health Network- community services and associated care hubs.

To manage and participate in the delivery of clinical pharmacy service to services within the Mental Health Network of Pennine Care NHSFT

To deliver the medicines optimisation strategy and monitor the delivery of agreed outcomes

To provide a highly specialist mental health clinical pharmacy service and act as a role model and supervisor for other clinical pharmacists

In clinical situations, to manage complex and ambiguous pharmaceutical problems, tolerate uncertainty and make decisions autonomously with limited information.

To provide training to junior pharmacy staff, medical staff and nursing staff across Pennine Care NHSFT as required

To appraise the Chief Pharmacist on clinical and strategic issues leading development of business cases and business plans as required.

Person Specification

Education/Qualifications

Essential

• Current member of the General Pharmaceutical Council
• Masters' degree in Pharmacy (or pre-2000 equivalent)
• Evidence of CPD and commitment to life-long learning
• Relevant post graduate qualification, i.e. Diploma / MSc in Clinical Pharmacy / Pharmacy
• Practice, or Prescribing Sciences (or equivalent experience)
• Relevant management qualification or equivalent experience

Desirable

• Post Graduate IT qualification (or equivalent experience)

Experience

Essential

• Experience in a number of sectors of pharmacy (hospital, PCT medicines management team / GP practice)
• Experience in initiating, leading and implementing change and new developments
• Experience of training and supporting other members of staff
• Previous experience of providing IT/ medicines management advice or support
• Experience of working in health related IT setting
• Experience of people management
• Experience of resource/ budget management
• Experience of developing guidelines / protocols
• Experience of influencing and negotiating with internal and external stakeholders
• Experience of training healthcare professionals both individually and in groups

Desirable

• Project management and business process mapping

Knowledge

Essential

• Excellent interpersonal skills and the ability to inspire and motivate others, and problem solve
• Good analytical and presentation skills (verbal and written)
• Good clinical knowledge
• Expert user of Microsoft office software
• Knowledge of project management, in particular managing discrete projects from concept to completion
• Supervision and line management
• Knowledge of prescribing analysis tools and terminology In depth understanding of risk, governance frameworks and standards
• Knowledge and experience of clinical audit
• Familiar with health service reforms, primary care and the NHS as a whole
• Knowledge of legislation and regulations relating to pharmacy and use of medicines

Desirable

• Political awareness

Skills and Abilities

Essential

• Critical appraisal skills
• Data analysis skills
• Excellent written and verbal communication skills
• Ability to work both as a team member and independently
• Ability to work with multidisciplinary, multi-agency groups
• Ability to plan own workload with priorities and objectives and work against tight deadlines
• Presentation and teaching skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pennine Care NHS FT

Address

Trust HQ

225 old street

Ashton U Lyne

OL67SR

United Kingdom

Employer's website

https://www.penninecare.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Churchtown Medical Centre is a well organised and supportive practice serving approximately ten thousand patients we prioritise clinician wellbeing and have implemented systems and team structures specifically designed to reduce gp workload and improve job satisfaction

We foster a positive respectful and collaborative working environment where clinicians feel supported valued and able to deliver their best work

we are seeking an enthusiastic and committed salaried gp to join our well established and supportive practice team you will work in a modern primary care environment designed to provide safe high quality and patient centred care while ensuring gp workload remains manageable and sustainable

this role offers an excellent opportunity to work alongside a strong multidisciplinary team supported by effective clinical systems and administrative processes that enable gps to focus on clinical care

the practice is committed to maintaining a sustainable and manageable workload a typical clinical day consists of

morning session twelve patient appointments and three telephone consultations

afternoon session twelve patient appointments and two telephone consultations

flexible start and finish times available

there is no on call requirement as part of this role

the practice also operates specialist clinics and offers opportunities for gps to develop and utilise specialist interests where appropriate

you will work as part of a highly skilled and supportive multidisciplinary team including

salaried gps

advanced nurse practitioners

practice nurses

healthcare assistants

physician associate

clinical prescribing pharmacists

paramedics managing the majority of home visits

dedicated clinical administrative team

the clinical administrative team plays a key role in reducing gp workload by assisting with document management administrative tasks and workflow optimisation

we are committed to supporting the professional growth and development of our clinicians the successful candidate will be encouraged to maintain their professional competence through continued professional development

the practice uses emis web as its clinical system and has efficient digital workflows in place to support safe effective and streamlined patient care

Person Specification

Qualifications

Essential

• C

Desirable

• X

Qualifications

Essential

• C

Desirable

• X

Qualifications

Essential

• C

Desirable

• X

Experience

Essential

• C

Desirable

• C

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Today Limited

Address

Churchtown Medical Centre

137 Cambridge Road

Southport

Merseyside

PR9 7LT

United Kingdom

Employer's website

https://www.queensmedicalcentremaltby.co.uk (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
• Maintaining and monitoring the Practice appointments system.
• Processing personal requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional.
• Answer internal and external telephone calls when required.
• Participate in evening and Saturday morning working as per the standard rota.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Processing repeat prescriptions in accordance with Practice guidelines.
• Assist the Team Leader with routine site maintenance and Health and Safety.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• Clear and re-stock consulting rooms as required.
• Dealing with samples.
• Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
• Ordering, re-ordering and monitoring of stationery and other supplies.
• Dealing with clinical waste.
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Helping to maintain hygiene control measures.
• Dealing with the front-desk administration and cash handling required for non-NHS work such as patients private insurance and medical reports.

Person Specification

Other

Essential

• Able to work at the desired times
• Flexibility of hours for cover
• Good sickness record
• Non-smoker

Desirable

• Car driver/clean licence

Physical Requirements

Essential

• Able to undertake the requirements of the post.

Desirable

• Reliable. Flexible. Excellent attendance record.

Knowledge/Qualifications/Skills

Essential

• Excellent customer service skills.
• Good administrative and organisational skills.
• IT literate with good keyboard skills.
• Excellent telephony skills.
• Understand and observe strict confidentiality.

Desirable

• Customer service qualification.
• Skilled in office machinery use.

Competencies/Qualities/Attributes

Essential

• An interest in primary care
• Good communication (written and verbal)
• Work well under pressure
• Able to work as a team member
• Able to work unsupervised
• Able to use own initiative
• Be self motivated
• Able to listen and empathise
• Hard working and willing
• Flexible and adaptable
• Able to work according to changing need
• Enthusiastic
• Commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haxby Group

Address

Haxby & Wigginton Health Centre

2 The Village

York

YO32 2LL

United Kingdom

Employer's website

https://www.haxbygroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide practice nursing services to the practice population(s)

Supported by the nursing team within the practice, the Practice Nurse will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols.

As autonomous practitioners the nurse is responsible for the care delivered, demonstrating critical thinking and skills in clinical decision making.

They will focus upon supporting patients to be healthy by assessing their needs, providing nursing care, health education advice, screening activities, monitoring of long term conditions, implementing care at hospital, community or other settings, maintaining clinically accurate records and running clinics.

They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures, and providing nurse leadership as required.

More detailed Job description is available on request.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths,
• Registered Nursing Qualification,
• Ability to work autonomously and as part of a team.

Desirable

• Experience as a General Practice Nurse,
• Phlebotomy,
• Respiratory knowledge / able to perform asthma reviews,
• Diabetes / CVD knowledge.

Experience

Essential

• Experience of working in General Practice,
• Registered Nurse

Desirable

• Respiratory / Asthma knowledge,
• Diabetes CVD Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Croft Medical Centre

Address

1 Pomeroy Way

Birmingham

B37 7WB

United Kingdom

Employer's website

https://craigcroftmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Vaccination Outreach Service is designed to ensure that vaccinations are delivered to underserved populations throughout Bristol, North Somerset and South Gloucestershire. The service will be delivered with the support of a wide range of stakeholders, primarily across general practice, Sirona and the VCSE sector. The key purpose of the Service Manager role is to ensure the service is data-driven, draws on the expertise of those with lived experience and is delivered within scope and budget, using a structured approach.

Key responsibilities

Service Planning

Develop detailed plans to deliver a safe, inclusive, targeted, community based service which is evidence led and reduces inequalities

Conduct stakeholder mapping and engagement planning to ensure inclusive and effective communication.

Use management tools to track progress and dependencies.

Service Implementation

Work with the Clinical Lead and Educator to lead the day-to-day management of service activities, ensuring alignment with strategic goals.

Monitor service milestones, KPIs, and deliverables, adjusting plans as needed to maintain momentum.

Proactively identify risks and issues, maintaining a risk register and implementing mitigation strategies.

Ensure quality assurance processes are embedded throughout service delivery.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Collaboration and Stakeholder Engagement

Facilitate cross-functional collaboration, ensuring all stakeholders are informed and involved.

Ensure that the service Governance and Quality group functions well and that the wider governance framework is operational - chairing meetings, workshops, and steering groups as appropriate.

Build strong relationships with internal teams, external partners, and system stakeholders.

Resourcing and Budget Management

Work with the finance team to develop and manage service budgets, ensuring cost-effectiveness and value for money.

Track expenditure against budget, produce financial forecasts, and escalate variances.

Coordinate procurement and contract management where required.

Reporting and Evaluation

Produce high-quality reports for senior leadership and stakeholders, including dashboards and narrative summaries.

In line with the specification, evaluate service outcomes, strategic objectives and patient experience.

Lead post-service reviews and lessons learned exercises to inform future initiatives.

Change Management

Design and implement change management strategies to support adoption and sustainability.

Deliver training, workshops, and communications to support users and stakeholders.

Monitor change impact and adjust plans to ensure successful embedding of new practices.

Governance and administration

Ensure all service activities comply with relevant legislation, policies and standards

Maintain accurate documentation and audit trails.

Develop and implement a grant framework for commissioning and evaluating VCSE activity.

Line management responsibility Y/N

Administrator

Communications administrator

Clinical Educator

Responsible to

Director of Planning and Improvement

Budget Holder

Y

Salary

Band D: 38,768 46,684 FTE

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Demonstrable significant and recent experience managing complex services from initiation to business as usual, using a continuous improvement methodology

Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners

Strong track record in risk management, resource planning, and performance monitoring

Experience using service delivery software and tools

Experience of working with the VCSE sector

Desirable

Experience in the design, development and implementation of NHS services

Experience in budget management and financial reporting

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

Essential

Ability to identify issues early and develop effective solutions quickly.

Confident in making informed decisions and taking ownership of outcomes.

Able to interpret data and metrics to inform decisions and improve service outcomes.

Ability to work well with others, to promotes teamwork, and foster a positive working environment

Ability to articulate and advocate the value of collaborative working

Positive and proactive attitude towards innovation and change

Strong communication and stakeholder management skills

Capable of working autonomously with minimal supervision

Excellent oral and written communication skills

Excellent interpersonal skills to establish trust and rapport

Ability to present concise and considered information

Resilient, adaptable, and skilled at navigating complex change

Ability to use judgement to solve complex problems

Strong organisational skills and confident in delegating effectively

Demonstrable understanding and commitment to equality, diversity and inclusion

Person Specification

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required

Experience

Essential

• Demonstrable significant and recent experience managing complex services from initiation to business as usual, using a continuous improvement methodology
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
• Strong track record in risk management, resource planning, and performance monitoring
• Experience using service delivery software and tools
• Experience of working with the VCSE sector

Desirable

• Experience in the design, development and implementation of NHS services
• Experience in budget management and financial reporting

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Governance, Quality and Compliance

• Lead the coordination of governance and compliance activities across the practice.
• Develop, implement, review and maintain practice policies, procedures and standard operating procedures in line with NHS guidance, employment legislation, CQC requirements and best practice.
• Ensure the practice maintains ongoing compliance with CQC Standards and contractual obligations and ensures CQC inspection readiness.
• Support quality assurance programmes, audits and quality improvement initiatives.
• Maintain governance systems including policy registers, audit schedules, action plans and compliance dashboards.
• Monitor compliance against internal and external standards and escalate risks where required.
• Support the management of complaints, significant events, patient feedback and learning outcomes.
• Coordinate and monitor risk assessments, business continuity plans and governance actions.

Workforce and HR Support

• Provide HR and workforce administration support to the management team.
• Support recruitment processes including advertising vacancies, arranging interviews, preparing recruitment documentation and pre-employment checks.
• Coordinate induction programmes for all new starters.
• Support the management of staff records ensuring compliance with employment legislation and NHS requirements.
• Maintain workforce databases including training, appraisal, immunisation, registration and DBS records.
• Monitor annual appraisals and mandatory training completion.
• Produce workforce compliance reports for senior management.
• Support sickness absence monitoring, return-to-work processes and wellbeing initiatives.
• Assist managers in implementing HR policies and practices.

Training, Education and Medical Placements

• Coordinate and deliver practice induction programmes for new employees.
• Organise and support educational placements for medical students, GP registrars, nursing students and other healthcare professionals.
• Develop and maintain induction resources and training materials.
• Monitor completion of mandatory and role-specific training requirements.
• Support the delivery of internal training sessions and workforce development programmes.
• Maintain training records and provide regular compliance reports.
• Promote a culture of learning, continuous professional development and staff engagement.

Business Support and Administration

• Provide comprehensive administrative support to the Director of Business and Deputy Director of Business.
• Support delivery of strategic and operational priorities.
• Prepare reports, presentations, business cases and meeting papers.
• Coordinate governance meetings, workforce meetings and quality review meetings, maintaining accurate records, minutes and action logs.
• Support contract monitoring, performance reporting and service development activities.
• Contribute to business continuity planning and organisational resilience arrangements.

Service Improvement, Innovation and Projects

• Identify opportunities to improve processes, patient services and staff experience.
• Lead or support projects designed to improve operational efficiency and quality of care.
• Support achievement of practice objectives and priorities within the business plan.

Person Specification

Experience

Essential

• Experience supporting CQC compliance and inspection preparation.
• Experience developing and reviewing policies and procedures.
• Experience providing workforce or HR administration support.
• Experience organising training, inductions or educational placements.
• Experience supporting senior managers and organisational projects
• Excellent organisational and project management skills.
• Strong attention to detail.
• Ability to interpret guidance and regulatory requirements.
• Excellent written and verbal communication skills.
• Ability to prioritise a varied workload and meet deadlines.
• Strong IT skills including Microsoft Office applications.
• Ability to build positive working relationships across multidisciplinary teams.
• Ability to handle confidential and sensitive information appropriately.

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.