Job description

Job responsibilities

As a Paramedic within the PCN, you will:

Assess, triage, diagnose and manage patients presenting with undifferentiated and complex conditions.

Undertake urgent and same-day home visits remotely supported by GPs.

Provide same-day assessment and treatment for patient with both acute and semi- acute illnesses working within GP practices.

Deliver holistic patient care, promoting self-management and preventative healthcare.

Support patients with both acute and long-term conditions through evidence-based interventions.

Perform clinical assessments and investigations, where appropriate.

Develop and support anticipatory care planning for vulnerable and frail patients.

Work collaboratively within a multidisciplinary team to provide seamless, patient-centred care.

Support quality improvement initiatives, audits, and service development across the PCN.

Maintain accurate clinical records and ensure compliance with professional, clinical, and governance standards.

Person Specification

Qualifications

Essential

• Degree/Diploma in Paramedic Science or equivalent qualification.
• Current registration with the Health and Care Professions Council (HCPC).
• Completion of the two-year Consolidation of Learning period as a newly qualified paramedic.
• Minimum of three years' experience working as a Band 6 (or equivalent) Paramedic.

Desirable

• Independent Prescribing qualification or working towards this.
• Evidence of developing Advanced Clinical Practice capabilities (Level 7).

Experience

Essential

• Excellent clinical assessment, diagnostic and decision-making skills.
• Ability to manage risk, uncertainty, and complex clinical presentations.
• Strong communication and interpersonal skills.
• Commitment to delivering high-quality patient-centred care.

Desirable

• Experience working within General Practice, Community Services, Urgent Care, or Primary Care settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire GP Federation

Address

Gainsborough Hall

Russell Street

Leamington Spa

Warwickshire

CV32 5QB

United Kingdom

Employer's website

https://www.southwarwickshiregps.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Core role:

Working as a team member with other health professionals to deliver routine and urgent care for patients including assessment, advice, treatment and onwards referral - whether to other team members or to secondary care. Appointments are delivered by phone or face to face with appointment length variable according to the complexity of the issue. GP advice will always be available.

Training and personal development:

The practice is supportive of relevant personal development and training. In-house training and clinical meetings are provided in some subjects and online training is available for all statutory mandatory training. Attendance at suitable courses is also supported with prior agreement.

The post-holder will develop and maintain a Personal Learning Plan and participate in any training programme implemented by the practice as part of this employment, plus other relevant training as agreed. The post-holder will maintain training as required for ongoing registration and practice in their role.

Additional responsibilities:

All team members are expected to take on some administrative, leadership or managerial duties according to their abilities and expertise, and often their personal interests. These should not be excessive and will not be the main role.

Person Specification

Knowledge, Attributes and Skills

Essential

• Good interpersonal and communication skills.
• Good written skills and clear concise record keeping.
• Understanding of clinical governance issues in primary care.
• Good professional standing.
• Ability to work well in a team, supporting colleagues and seeking advice where necessary.
• Ability to recognises limits of own practice and expertise.

Desirable

• Understanding of general practice funding and reporting. e.g. awareness of QOF and its implications for the practice.
• Knowledge and skills in resource management.
• Comfortable with change in working environment and working practices over time.
• Skills in practical procedures, e.g. phlebotomy.
• Willingness to contribute to colleagues' education.

Experience

Essential

• Advanced clinical practice skills.
• Skilled in management of minor illness and minor injuries.
• Ability to recognise and seek appropriate help with first presentations of more serious illness and medical emergencies.
• Qualified or near-qualified as an independent prescriber.

Desirable

• Experience working in Primary Care.
• Familiarity with EMIS Web and online consulting.
• Experience in managing patients with long term conditions.
• Management of patients with complex needs.
• Experience of Quality Improvement programmes.

Qualifications

Essential

• Full registration with NMC or HCPC (UK).
• Evidence of Advanced Practice Qualifications or near-complete training as Advanced Practitioner.
• Qualified or near-qualified as Independent Prescriber.
• Relevant nursing degree or other primary healthcare professional degree.
• Eligible to work in UK primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milborne Port Surgery

Address

Gainsborough

Milborne Port

Sherborne

Dorset

DT9 5FH

United Kingdom

Employer's website

https://www.milborneportsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

The post holder will safeguard and promote the welfare of adults and children in line with policy and to ensure that the organisation and staff complies with the same.

The post holder will work in partnership within the multiagency teams, in Starting Point, as the first point of contact for health. They will contribute to a high quality and efficient assessment process for children and young people in Derbyshire, allowing enquiries/referrals to be dealt with in a timelier manner. This will ensure families receive the right help at the right time by the appropriate service, resulting in the best outcomes for the child/young person, including attendance at Starting Point Strategy Meetings.

The post holder will be available to advise the Starting Point Social Care Team and partners in health about matters relating to referrals.

The post holder will work as part of the Starting Point multiagency team to analyse health information alongside the integrated team.

The post holder will triage and provide health information to support the delivery of the commissioned Safeguarding Children and Triage Service, including attendance at Locality Strategy Meetings.

Attend, contribute, give specialist advice and contribute to safety planning when required, to the Multi Agency Risk Assessment Conferences (MARAC) related to safeguarding vulnerable individuals, children and families.

To support DCHS staff that attend the MARAC meetings.

To support the Safeguarding Service to review records for strategy meetings, meetings, chronologies, case file-based audits and information exchanges (adult and children).

To contribute and support the Safeguarding Service to deliver the Trust safeguarding training and to ensure that they have the requisite knowledge in relation to safeguarding adult and children (Think Family).

Person Specification

Education, Qulaification and training

Essential

• 1st level Registered Children's Nurse or Registered Mental Health Nurse or Registered Nurse or Registered Allied Health Professional
• First Degree
• Evidence of Post Basic Continuing Professional Development in Safeguarding Children and Adults

Desirable

• Specialist Community Public Health Nurse (Health Visitor or School Nurse Qualification)
• Training Qualification

Experience and knowledge

Essential

• Awareness of legal framework underpinning safeguarding (adult and children)
• Knowledge of safeguarding procedures
• Extensive clinical experience working with a safeguarding children caseload within the health care setting

Desirable

• Management or leadership Experience
• Experience of delivering training

Skills and attributes

Essential

• Communication skills both written and verbal
• Report writing skills
• IT skills

Desirable

• Stress management skills
• Experience of audit process

Aptitude and personal qualties

Essential

• Ability to work individually and as part of a team
• Approachable
• Focussed on safeguarding adults, children and families

Desirable

• Ability to identify own stress/staff stress and have knowledge of existing support services.
• Confidence to challenge professional practice or others in difficult situations with respect

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Crich Medical Practice

Crich medical practice

Crich

DE45PB

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the post holder There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Support the Infection Prevention Control (IPC) lead and work to the IPC Policy

b. Consult with patients and their families to undertake assessments of patient need

c. Support in the long-term condition management within the organisation, including being involved with quality improvement and assurance initiatives

d. Develop, implement and embed an effective care management programme for the frail and housebound patients registered with the organisation

e. Support public health and screening programmes, including immunisations, vaccinations, and cervical screening and also provide opportunistic health promotion advice

f. Embed population health management approaches within general practice, targeting health inequalities and improving access

g. As required, provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF

h. Support new-to-practice nurses and other healthcare professionals within the organisation

i. Teach and advise patients and their families on how to manage their condition

j. Participate in clinical audits and research projects and implements changes as required, including supporting with the development, and updating of practice protocols/guidelines and procedures locally

k. Work within national and local protocols where these exist

l. Recognise the boundaries of their practice and know when and to whom patients should be referred

m. Support in the delivery of enhanced services and other service requirements

n. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

o. Participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

p. Undertake all mandatory training and induction programmes

q. Contribute to and embrace the spectrum of clinical governance

r. Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation

s. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

t. Lead on public health campaigns (e.g., flu clinics)

u. Provide travel advice services

v. Provide wound care (ulcer/Doppler, etc.) to patients

w. Maintain accurate clinical records in conjunction with extant legislation ensuring that SNOMED CT codes are used effectively

x. Contribute to practice targets (QOF, etc.), complying with relevant guidance

y. Maintain chronic disease registers and implement an effective call/recall system

z. Maintain a clean, tidy, effective working area at all times

To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

Secondary Responsibilities

In addition to the primary responsibilities, the Deputy Lead Practice Nurse may be requested to:

a. Develop, review and implement nursing protocols in conjunction with the partners

b. Participate in local initiatives to enhance service delivery and patient care

c. Support and participate in shared learning in order to improve patient care

d. Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs

e. Support with the planning and implementation of changes within the nursing team, enhancing the provision of services to patients

f. Support in the coordination of the nursing team rota

Person Specification

Experience

Essential

• Experience of working as a practice nurse
• Experience of chronic disease management
• Experience of working autonomously

Desirable

• Experience leading or managing a team
• Experience of managing elderly and housebound patients
• Experience of quality initiatives, i.e. Benchmarking

Knowledge and Skills

Essential

• Wound Care/removal or sutures and staples
• ECGs
• Venepuncture
• New Patient Medicals
• Requesting pathology tests and processing the results, advising patients accordingly
• Understanding the requirement for PGDs and associated policy
• Understanding the importance of evidence based practice
• Ability to record accurate clinical notes
• Chaperone procedure
• Women's health
• Immunisations (routine, childhood and travel)
• Excellent communication skills
• Effective time management
• Team Working
• Good Interpersonal Skills
• Problem Solving and Analytical Skills
• Ability to Follow clinical policy and procedure

Desirable

• Travel Medicine
• Spirometry
• Board Knowledge of Clinical Governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Experience of Audit and able to lead audit programmes
• Experience with clinical risk management

Qualifications

Essential

• Registered Nurse
• Post Graduate Diploma or Degree (Chronic Disease Management)

Desirable

• Mentor or Teaching Qualification
• Family Planning Qualification
• Nurse Prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

Clinical

1. Work autonomously as a Senior Nurse within the practice, managing patients and delivering individualised direct patient care.

2. Direct responsibility for assessment, examination, investigation, and diagnosis of patients within the agreed scope of your role. The clinical scope of your role will be reviewed at appraisal on an annual basis, based on the Core Capabilities Framework.

3. Appropriately treat patients, resulting in the safe management and appropriate referral of patients. This includes the management of patients with long term conditions and complex care.

4. Receive referrals via a variety of sources, including from the doctor team, nursing colleagues and to manage your caseload and clinical priorities according to agreed protocols and working practices

5. Participate in multidisciplinary meetings, safety huddles, patient reviews and team meetings

6. Undertake a variety of clinical skills and provide treatment/ advice as per your agreed scope of practice, using agreed protocols of clinical practice and professional guidelines. This service may be provided within an urgent care primary care setting, or routine primary care setting, including in the community or home care settings.

7. Within scope of practice and clinical competence request and / or undertake diagnostic procedures and clinical investigations related to plans of care

8. Utilise scope of practice to undertake Non-Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group. Work within Guiseley and Yeadon Medical Practice's policy for Medicines Management

9. Utilise your advanced knowledge and skills relating to the speciality of primary care to provide specialist primary care advice to other members of the multidisciplinary team on the basis of patient assessment.

10. Provide a seamless, high-quality service from assessment through to diagnosis, treatment, and review, referring to other specialists in the community or secondary care as required. Provide guidance to staff, patients and their families and carers on pathway navigation

11. Lead in the development and updating of referral guidelines and policies for the service.

12. Use highly developed communication skills to effectively communicate with colleagues, patients, and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.

13. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via the practice management/nursing / professional structures/partnership as required

14. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Practice policies for safeguarding including the assessment of mental Capacity, and consideration of Deprivation of Liberty Safeguards (DOLS) and the application of the principles of Prevent (counter terrorism awareness)

15. Ensure effective and accurate verbal or written handover of patients between healthcare professionals.

16. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with Practice and professional standards.

17. Monitor the quality and standard of care provided by all members of the team and all staff in clinical areas. Identifying any skills or training gaps and escalating to the practice manager and partnership or addressing them if within your own team.

18. Undertake training to develop further advanced clinical practice roles required by the practice to provide a high standard of patient care.

20. Practice within the scope of professional registration

Professional Leadership & Management

1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice in primary care

2. Promote interdisciplinary team and collaborative working practices

3. Meet regularly with team members as a team and on an individual basis as required to support their personal and professional development

4. Promote team working, build rapport and collaborative working practices within the multidisciplinary clinical and management team. Liaise with non-clinical personnel across the organisation and professional groups. Ensuring effective communication and interpersonal skills.

5. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary

6. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.

7. Lead and actively participate in practice/local projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care

8. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.

9. Adhere to all relevant practice and local policies and procedures and to ensure that they are correctly implemented.

10. Lead in the implementation of multidisciplinary service objectives that reflect practice strategies for patient care.

11. Demonstrate effective leadership skills, supporting the senior management team and partnership in service development and lead as delegated on the implementation of any of these changes.

12. Monitor standards and maintain high quality care. Report any clinical incidents via the practices electronic reporting system for significant events and escalate issues promptly and appropriately

13. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.

14. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients, and relatives.

15. Escalate any concerns or complaints promptly

16. Participate in the recruitment and selection of staff.

17. Responsibility for completing or delegating the preparation and daily review of staff duty rotas, ensuring that the team provides most effective service provision.

18. Accountable for own practice, always acting within the Professional Code of Professional Conduct

19. Maintain a working knowledge of local and national professional policy and strategy.

20. Attend and when required chair multidisciplinary meetings as a representative of the service. Ensure minutes and agreed actions are communicated to stakeholders according to agreed timescales

21. Clinical leadership of practice immunisation programmes. Working in collaboration with the practice manager, partnership, and local teams to ensure safe delivery of all immunisations.

Reports/searches training

1. To provide clinical leadership for cervical cytology in the practice and to ensure our process are safe and effective. Review policy

Education & Training

1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Practice.

2. Act as mentor/ assessor to staff members and students as required, providing educational advice and support. Ensure staff can access appropriate training support and guidance

3. Students - Lead and actively participate in the delivery of educational programmes for all grades of nursing, medical and allied health professional staff, in collaboration with the partnership team and leadership team.

4. Provide support and guidance to all levels of practice staff in their clinical role.

5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the practice.

6. Participate in provision and identification of in-service training need for all nursing team staff.

7. Participate in education and practice development, liaising with practice, local and national educational leads to ensure educational objectives are delivered

8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge

9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance

10. Participate in the annual appraisal process, delegating duties to team members as appropriate, to ensure all staff within the team have personal development plans which support revalidation

11. Maintain links with local higher education institutions and participate in in the delivery of new and established advanced and nursing practice programmes as required.

Person Specification

Experience

Essential

• Supervision, teaching and coaching of staff
• Multi-professional problem solving in teams
• Strategy and policy development
• Experience of managing and leading a broad range of staff
• Budget management experience
• Experience of improving quality for patients, staff and service
• Experience of working with a wide range of stakeholders

Other

Essential

• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
• Ability to think and plan tactically and creatively, and to prioritise work programs in the face of competing demands;
• A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority;
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working;
• A good understanding of the changing NHS environment.
• Financial Management.

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Qualifications

Essential

• Qualifications
• and/or Knowledge
• Registered nurse
• A good knowledge of, and experience in, general practice, primary and community care
• Track record of significant continuous professional and management development
• Leadership training or equivalent experience
• Up to date in all current issues related to professional nursing practice and health service management
• Understanding of the emerging integrated care system arrangements and the implications for general practice
• A good working knowledge and interest in new models to strengthen and improve primary care and ideas on how to implement these for the development locally
• An understanding of the key priorities within QoF and NHS Long Term Plan
• An understanding of population health and population health management
• Knowledge of local health issues within own PCN
• Knowledge of staff management processes
• Post-graduate management qualification
• Application form and pre-employment checks

Desirable

• Post-graduate management qualification

Aptitude and Abilities

Essential

• Assertive and confident in approach
• An interest in leadership within primary care and the wider health and social care system
• Ability to think and plan tactically and creatively
• Ability to develop and maintain constructive relationships with all professional disciplines
• Ability to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Ability to prioritise
• Advanced decision-making skills
• Sound political judgement and thorough understanding of working with complex policy and diverse interest groups;
• Successful project management
• Workforce planning / role redesign

Desirable

• Successful project management
• Workforce planning / role redesign

Values

Essential

• Excellent inter-personal and communication skills with good listening skills;
• High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude;
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.
• Demonstrates enthusiasm towards teaching and sharing knowledge

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aire Valley Surgery

Address

Guiseley and Yeadon Medical Practice

Yeadon Health Centre

17 South View Road

Yeadon

LS19 7PS

United Kingdom

Employer's website

https://www.airevalleysurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The PCN Clinical Pharmacist will:

work as part of a multi-disciplinary team in a patient facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas;

be a prescriber, or completing training to become a prescriber, and work with and alongside the general practice team;

be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme);

provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the PCNs practice(s) and to help in tackling inequalities;

provide leadership on person-centred medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the quality and outcomes framework and enhanced services;

through structured medication reviews, support patients to take their medications to get the best from them, reduce waste and promote selfcare;

have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload;

develop relationships and work closely with other pharmacy professionals across PCNs and the wider health and social care system;

take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists and anticoagulation.

Key aspects of PCN pharmacist role

Patient facing role undertaking face to face medications reviews for:

patients on complex polypharmacy with long term conditions

housebound patients

specific disease areas identified as a priority area within the PCN

Review patients with single or multiple medical problems where medicine optimisation is required.

Review on-going need for each medicine, assess monitoring requirements and support patients to ensure treatment is safe, appropriate and optimised for maximum clinical benefit.

Discuss recommendations and outcomes with relevant members of the PCN team and provide appropriate and timely follow up.

Support patients to optimise medicines by providing additional written patient information leaflets, and liaise with community pharmacists about the need for special requirements to aid adherence.

Management of Common/Minor/Self-Limiting Ailments

Support practices in improving patient access for minor ailments and acute presentations.

Promote the importance of self-care and signpost patients to community pharmacies in line with national guidance on over the counter medicines.

Medicines Information to Practice Staff and Patients

Support relevant medicine-related enquiries from the practice team, PCN team, community pharmacists and patients.

Update practice teams at weekly meetings on current medicines related information and issues with a view to educating and improving prescribing within the practice.

Analyse, interpret and present medicines data to practice staff regularly to highlight prescribing issues.

Communicate recommended actions relating to medication and medical device safety alerts.

Medicines Reconciliation

Reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Commissioned improvements for QIPP and medicines optimisation

Support the practice and the PCN in delivering the outcomes as required in the medicines section of the Clinical Commissioning Contract

Signposting

Ensure that patients are referred to the appropriate healthcare professional for specialist referral, monitoring and/or referred to the social prescriber for further support services where required.

Repeat Prescribing

Review, implement and support adherence to the practice repeat prescribing policy.

Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those patients needing a review.

Ensure patients on repeat prescriptions have the required monitoring and assessments undertaken as appropriate to their condition(s) and medicines prescribed.

Clinical Governance

Communicate, action and support implementation of MHRA alerts, product withdrawals and other local and national guidelines and formulary recommendations.

Undertake clinical audits in priority areas identified by the CCG medicines management team or within the PCN and feedback results to practices and the PCN and support them in implementing recommendations.

Support practices and PCNs in identifying and reporting onto NRLS any incidents relating to medicines. Be involved in investigating medicines incidents and identifying and implementing any required system improvements.

Support implementation of shared care protocols in practice, including processes to improve monitoring of high- risk drugs.

Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews.

Identify cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches e.g. using PINCER and other tools.

Work with the general practice team to ensure the practice is compliant with CQC standards where medicines are involved.

Education and Training

Contribute to the provision of education and training on medicines optimisation and specific therapeutic areas to healthcare professionals within the PCN and to the wider CCG/ICB geography.

Public Health

To support public health campaigns.

To provide specialist advice on all public health programmes available to the general public.

General

Undertake any other work supporting medicines optimisation in GP practices and the PCN commensurate with the banding of the post and which is agreed between the postholder and the manager

Key Collaborative Working Relationships

The post-holder will be required to work with a wide range of stakeholders. It is important that the post holder recognises the roles of other colleagues to person-centred care, and liaises with other stakeholders as needed for the collective benefit of patients including:

Patients and Patient Participation Groups (PPGs)

GPs, nurses and other practice staff

Other healthcare professionals including CCG pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams, dieticians etc.

Locality / GP prescribing lead and Locality managers

Community nurses and other allied health professionals

Integration between general practice community and hospital pharmacy teams

Ability to work as a member of a team within the PCN

Collaboration with network resources to support care management plans and social prescribing

Knowledge, Skills and Experience Required (please see Person Specification)

Has experience/awareness of the breadth of common acute and long-term conditions that are likely to be seen in a general medical practice.

Minimum of 2 years post graduate experience in pharmacy, as demonstrated within a practice portfolio.

Holds an independent prescribing qualification, is working towards a qualification or has the intention to complete this in the future.

Demonstrates an understanding of the role of a clinical pharmacist within primary care and where it fits into and how it complements the practice team and the wider PCN team.

Accountable for delivering professional expertise and direct service provision.

Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.

Health and Safety/Risk Management

An expectation is for all staff to have a commitment to promoting and maintaining a safe and healthy environment and be responsible for their own and others welfare. In addition, staff will be expected to undertake the statutory mandatory health and safety training and other training relevant to their specialist area of work.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment and complete the required statutory mandatory training.

Patient Confidentiality

The post-holder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

In view of the dynamic nature of the role, this job description is intended to provide an outline of the duties and responsibilities; it will be subject to review and amendment as necessary in consultation with the post holder.

Person Specification

Experience

Essential

• Minimum of 2 years postqualification experience

Qualifications

Essential

• Registered as a pharmacist with the General Pharmaceutical Council
• Masters degree in pharmacy (MPharm) (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City & Hackney Integrated Primary Care CIC

Address

De Beauvoir Surgery

30 Hertford Road

London

N1 5QT

United Kingdom

Job description

Job responsibilities

Trainee Psychological Wellbeing Practitioner Hours of work: 37.5 hours per week Salary: £28,392 per annum (NHS AFC Band 4) Location: Staffordshire Talking Therapies - Tamworth, with a requirement to travel between Tamworth, Lichfield and Burntwood Can you make Talking Matter? Our Talking Therapies team are looking for people to help change lives! About the role We have an exciting opportunity for a Trainee Psychological Wellbeing Practitioner (TPWP) to join our established Staffordshire Talking Therapies service in Tamworth. Mental Health Matters (MHM) is committed to delivering high-quality mental health support to people in our local communities. As part of Staffordshire Talking Therapies, you will work alongside an experienced team delivering NHS Talking Therapies interventions to people experiencing common mental health difficulties, including depression and anxiety. This is an exciting training opportunity for someone who is passionate about mental health and would like to develop a career as a Psychological Wellbeing Practitioner. You will undertake a professional training programme delivered by Newman University in Birmingham, whilst gaining valuable clinical experience within the service. The role will involve splitting your time between university attendance, self-directed study and clinical practice. You will progressively learn how to deliver low-intensity cognitive behavioural interventions at high volume, working with people experiencing common mental health problems. As part of your clinical practice, you will support the screening and triaging of referrals, conduct assessments and provide a combination of face-to-face and remote low-intensity interventions. You will receive comprehensive support throughout your training, including clinical and caseload supervision. The training programme will consist of a minimum of 1 day of face-to-face university teaching, 1 day of self-directed study and 3 days of clinical practice each week. Successful applicants will be required to commence service induction on Monday 25 January 2027, in preparation for the university course commencing on Wednesday 3 February 2027. Please note that, once qualified, successful candidates will be required to seek BABCP or BPS accreditation. About you To be successful in this role, you will be a highly organised and motivated individual with a genuine commitment to mental health and patient care. You will have:

1. Attend academic screening at Newman University, Birmingham - provisional date 15 October 2026.
2. Successful applicants will then be invited to a face-to-face workplace interview on Monday 2 or Tuesday 3 November 2026.

Person Specification

Qualifications

Essential

• Successful applicants will hold qualifications suitable for their chosen level of study:
• Postgraduate Certificate (M Level) qualification route
• A degree in a relevant subject or equivalent, such as Registered Nurses, Social Workers or Allied Health Professionals.
• OR
• Graduate Certificate route
• 2 Advanced Level GCEs at grades A-C or equivalent, such as BTEC, GNVQ, NVQ Level 3 or 4.

Experience

Essential

• Experience of working with adults who have experienced common mental health difficulties.
• The ability to engage, inspire and motivate people.
• An understanding of client needs and the ability to identify potential barriers to engagement.
• Excellent verbal and written communication skills, including strong telephone skills.
• The ability to evaluate and apply new skills and knowledge gained through training and development.
• The ability to work effectively as part of a team while managing your own responsibilities.
• A compassionate and person-centred approach to supporting people experiencing mental health difficulties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Wellbeing Centre, 3 Beauchamp Road, Hockley, Tamworth, Staffordshire, B77 5HP

Tamworth

B77 5HP

United Kingdom

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job role: Advanced Clinical Practitioner

Job type: Permanent

Location: St Georges Road, Coventry

Working hours: 22.5hrs per week Monday and Tuesday full day clinic and 1/2 day admin

Salary: £32/h

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment. If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.

Role Overview

The Advanced Clinical Practitioner will provide autonomous, expert-level clinical care, managing patients across a range of acute and chronic conditions. The ACP plays a key role in reducing unnecessary GP referrals, ensuring patients receive timely and effective care, and developing long-term relationships with patients to support optimal health outcomes. As an ACP, you will make independent clinical decisions, interpret test results, prescribe medications, and refer patients to specialists when appropriate.

Key Responsibilities

• Assess, diagnose, and manage patients with acute and chronic conditions.
• Order, interpret, and act on investigations (blood tests, imaging, ECGs, spirometry).
• Prescribe and review medications independently.
• Perform minor procedures (wound care, sutures/staples, joint injections if trained).
• Develop and implement individualised care and treatment plans.
• Manage long-term condition clinics (diabetes, hypertension, COPD).
• Provide health promotion, disease prevention, and lifestyle advice.
• Triage patients and decide on escalation or referral to GPs or specialists.
• Provide patient education, self-management support, and follow-up care.

• Contribute to service planning and improvement initiatives.
• Support clinical audits and quality improvement projects.
• Support practice in implementing evidence-based guidelines and protocols (NICE, local policies).
• Provide clinical leadership to junior staff, nurses, or other allied health professionals.

• Use data and insights to improve patient outcomes and service efficiency.

• Maintain accurate and detailed patient records.
• Ensure compliance with data protection, clinical governance, and safeguarding policies.
• Participate in revalidation, CPD, and professional development activities.
• Contribute to multidisciplinary team meetings and case discussions.

Essential Criteria

• Registered Nurse, Paramedic, or relevant healthcare professional with NMC/HCPC registration.
• Meets the standards for Advanced Clinical Practice (ACP) at advanced level.
• Qualified Independent Prescriber.
• Experience working in primary care as an ACP.
• Meets professional revalidation requirements.
• Masters degree in Advanced Clinical Practice.
• Experience in prescribing and conducting medication reviews.
• Disclosure Barring Service (DBS) check.

Benefits

• 27 days annual leave, plus bank holidays
• Enhanced family leave
• NHS pension

Disclosure and Barring Service Check

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check for any previous convictions.

UK right to work documentation

Applicants must have the right to work in the UK. Visa sponsorship is not available for this position.

Application information

Please note that we may close this advert ahead of the closing date once we have received enough qualified applications.

Person Specification

Qualifications

Essential

• Registered Nurse, Paramedic, or relevant healthcare professional with NMC/HCPC registration.
• Meets the standards for Advanced Clinical Practice (ACP) at advanced level.
• Qualified Independent Prescriber.
• Experience working in primary care as an ACP.
• Meets professional revalidation requirements.
• Masters degree in Advanced Clinical Practice.
• Experience in prescribing and conducting medication reviews.
• Disclosure Barring Service (DBS) check.

Desirable

• Registered Nurse, Paramedic, or relevant healthcare professional with NMC/HCPC registration.
• Meets the standards for Advanced Clinical Practice (ACP) at advanced level.
• Qualified Independent Prescriber.
• Experience working in primary care as an ACP.
• Meets professional revalidation requirements.
• Masters degree in Advanced Clinical Practice.
• Experience in prescribing and conducting medication reviews.
• Disclosure Barring Service (DBS) check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Georges Road Surgery

Address

102 St Georges Road

Coventry

West Midlands

CV1 2DL

United Kingdom

Employer's website

https://www.gpcoventry.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

"No canvassing or recruitment agencies, please."

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Chiltern House Medical Centre

45-47 Temple End

High Wycombe

HP13 5DN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

1. Maintaining patient services.

Maintaining Admin rota with support from the Reception Team Lead, sourcing cover as required. Ensuring all HR and rota administration is completed on Practice Index.

Ensure the Receptionist Team Leader manages delivery of daily front and back desk tasks.

To support the reception team and completing such duties as a receptionist, as required.

Providing first-line support for the Receptionist Team Leader and reception team.

Providing Reception Team Lead training plans for induction training of new staff and existing staff.

Providing first point of contact for patients and visitors.

Communicating changes in systems and procedures to whole team.

Support in the processing of surgery lists and appointment requests.

Co-ordinating visits / on call.

Processing telephone messages.

Support in the processing of repeat prescriptions within the surgery timeframe.

Liaison between Quayside and pharmacies to address prescription issues.

Servicing requests for information.

Assist in the day-to-day logistic issue resolutions for the clinical team members.

Review and triage 'urgent list' daily and liaise with duty GP.

2. Providing administrative support by:

Liaising with Clinical Administrators Team Leader over staffing cover / tasks.

Processing results.

Processing Practice Notes.

Processing GP's trays.

Filing and retrieving paperwork systematically.

3. Maintaining the practice's IT systems by:

Liaising with the Clinical Data Quality Co-ordinator over IT systems / processes.

Embracing the developed use of IT.

Supporting patients' use of technologies.

4. Maintaining electronic records by:

Processing patient data.

5. Supporting the clinical team by:

Assisting at Vaccination / Immunisation Clinics.

6. Ensuring efficiency and safety by:

Opening and securing premises as rota requires.

Working within own level of competence at all times.

Other Responsibilities

1.To support the aims and ethos of the practice.

2.To attend Practice Team meetings regularly.

3.To contribute to the development of the practice.

4.To participate in annual Staff Appraisal process.

5.To take responsibility for own professional development, learning and performance.

6.To undertake training as required.

7.To demonstrate skills and activities to colleagues undertaking similar work.

8.To communicate effectively with all members of the practice team, patients and their carers.

9.To liaise effectively with external healthcare professionals and agencies to meet patients' needs.

10.To vary working pattern, by negotiation, according to the business needs of the practice.

11.To undertake any other duties as deemed reasonable by the practice.

Whilst every effort has been made to outline the main duties and responsibilities of the post, each individual task undertaken may not be identified.

This job description is current at the date shown but may be changed, in consultation with the postholder, to meet the developing business needs of the practice.

Person Specification

Experience

Desirable

• Experience of working in a GP Practice
• Experience of working with EMIS Web clinical system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Quayside Medical Practice

Address

Chapel Street

Newhaven

East Sussex

BN9 9PW

United Kingdom

Employer's website

https://www.quaysidemedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services.
• To ensure that all patients have a positive experience.
• To work as part of the Patient Services Team in a professional manner to provide high quality service, administration and support services to all clients, visitors, GPs and Allied Health Professionals.
• To follow all standard operating procedures and policies to ensure working in an efficient and courteous manner at all times.
• To provide a professional call handling service and associated administration duties.
• To embed and sustain an ethos of care navigation throughout the team; providing advice and guidance and signposting patients to the most appropriate clinician/service.
• To record all essential information accurately.

Person Specification

Qualifications

Essential

• -GCSE grade A to C in English and Maths (or equivalent).
• -A minimum of 1 year experience with SystmOne.
• -Excellent communication skills, both written and verbal.
• -Competent in the use of IT.
• -Ability to deal confidently and courteously with people both in person and over the telephone.
• -Ability to work flexibly as a team member.
• -Able to work on own initiative and prioritise workload.
• -Empathetic, honest & caring.
• -Able to work under pressure.

Desirable

• Experience in a patient facing/customer service role

Experience

Essential

• -1 Year minimum experience of working with SystmOne
• -1 Year minimum experience of working in a customer service role

Desirable

• -Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HORTON PARK MEDICAL PRACTICE

Address

99 Horton Park Avenue

Bradford

West Yorkshire

BD7 3EG

United Kingdom

Employer's website

https://www.horton-park.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For comparison purposes, £73612 a year is the full time equivalent for this role which includes premium rates for weekend work. However due to the hours of service, full time hours are not available in this service as this service only operates on week day evenings and Saturday day time.

Professional:

Adhere to the NMC Code of Professional Conduct and at all times work within the scope of professional practice.

Ensure that professional practice adheres to organisational and NMC policies, procedures and guidelines.

Maintain a professional manner and act as a positive role model for junior staff and other members of the Hub team.

Maintain confidentiality with regard to information pertaining to patients and staff.

Ensure that the service interfaces with all other departments in a professional and productive manner, providing an effective service to partner organisations and other service providers

Where required provide supervision and mentoring to other staff in order to help them develop their knowledge, skills and abilities.

Communication:

Communicate effectively with patients and families regarding complex information about their care.

Provide advice and information to patients, carers and their families where appropriate.

Communicate effectively and work collaboratively with medical, nursing, allied health professionals and operational staff to ensure delivery of a co-ordinated service.

Ensure accurate record keeping in line with local policies and NMC guidelines.

Promote and demonstrate effective communication networks within the organization

Refrain from posting comments involving the ELM Alliance LTD, its employees or patients on social media

Clinical Governance and Service Improvement:

Work with the Clinical Director to:

Provide clinical leadership to other members of the nursing team when required.

Investigate adverse clinical incidents and complaints.

Develop and implement clinical audits identifying areas of best practice and areas for improvement when required.

Provide support and supervision to assist others to develop knowledge, skills, and abilities.

Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence based practice and improved standards of care.

Adhere to ELM policies, procedures and guidelines.

Educational/Personal Development

Work with the Operations Manager and Clinical Director to:

Develop and maintain an excellent learning environment

Develop and implement a range of learning activities for the nursing team

Support the development of other members of the nursing team.

Adhere to professional registration requirements.

Participate in defining own developmental plan to maintain and develop own clinical skills and ensure own professional development.

Undertake and complete all statutory and mandatory training.

Participate in an appraisal and regular performance reviews.

Ensure that all mandatory training is completed in line with organisational policy.

Job Types: Part-time, Permanent

Person Specification

Qualifications

Essential

• NMC, Paediatric Certificate, Prescribers Certificate (required)

Desirable

• Master's (preferred)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

ELM Alliance LTD

Address

One Life

Linthorpe Road

Middlesbrough

Cleveland

TS1 3QY

United Kingdom

Employer's website

https://www.elmalliance.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for full details

• Provide autonomous clinical assessment, diagnosis, treatment and management of patients presenting with acute, urgent and minor illness conditions.
• Deliver safe and effective online, telephone and face-to-face consultations.
• Undertake comprehensive history taking, clinical examination, investigation and treatment planning.
• Prescribe safely and appropriately within scope of practice.
• Provide self-care advice, health promotion and preventative health interventions where appropriate.
• Refer patients to other healthcare professionals and services to ensure timely access to the most appropriate care.
• Support patients in navigating health and care services effectively.
• Maintain accurate, contemporaneous and legally compliant patient records using the clinical system.
• Ensure all assessments and clinical decisions are evidence-based and aligned to current standards and guidelines.

• Undertake home visits for housebound patients and those whose clinical needs cannot be met within a practice setting.
• Provide clinical assessment and management for patients residing in nursing and residential care homes.
• Support delivery of an alternative model to same-day GP home visits across the Partnership.

• Work collaboratively as part of a multidisciplinary team to deliver coordinated and patient-centred care.
• Communicate effectively with colleagues across primary, community, secondary and voluntary care organisations.
• Contribute to the development and implementation of new models of care and service delivery.
• Attend and contribute to multidisciplinary meetings and case discussions.
• Support innovation and service improvement initiatives that enhance patient care and access.

• Participate in clinical audit, service evaluation and quality improvement activities.
• Monitor, analyse and utilise clinical information and reports to improve patient outcomes.
• Recognise, document and report adverse incidents in accordance with organisational policies.
• Contribute to the promotion of patient safety, clinical effectiveness and organisational learning.
• Support compliance with clinical governance frameworks and quality standards.

Person Specification

Experience

Essential

• Evidence of advanced clinical assessment, diagnostic reasoning and decision-making skills.
• Significant post-registration clinical experience within Primary Care, Urgent Care, Out of Hours Services, Community Services, Walk-in Centres, Minor Injury Units or Emergency Care settings.
• Previous experience working within General Practice or a Primary Care Network.
• Experience in managing undifferentiated and acute presentations autonomously.
• Experience of telephone and digital consultations.
• Experience undertaking home visits and care home assessments.

Desirable

• Experience working within a Clinical Allocation Hub or similar triage environment.
• Experience leading service improvement, quality improvement or clinical audit projects.
• Experience supporting the education and development of healthcare professionals

Qualifications

Essential

• Registered Nurse, Paramedic, Pharmacist or Allied Health Professional with current registration with the NMC, HCPC or GPhC.
• Master's Degree in Advanced Clinical Practice (or equivalent advanced practice qualification).
• Independent Non-Medical Prescriber Qualification.

Desirable

• Additional specialist qualifications relevant to Primary Care or Urgent Care.
• Formal teaching, mentorship or clinical supervision qualification.
• Qualification in Minor Illness and/or Minor Injury Management

Qualities/Attributes

Essential

• Organised, able to prioritise, make decisions and meet targets/deadlines
• Good negotiation and advocacy skills
• Good team member
• Willingness to embrace change to meet the short and long term needs of the practice
• Leadership qualities
• Personable - good role model
• Able to work under pressure
• Flexibility and adaptive in approach
• Reflective practitioner
• Self-motivated and able to use own initiative

Other

Essential

• Experience with using Word and Excel
• Knowledge of EMIS clinical systems

Knowledge and Skills

Essential

• Sound understanding of Primary Care services and pathways.
• Knowledge of clinical governance, risk management and safeguarding principles.
• Knowledge of evidence-based practice and professional standards.
• Advanced clinical assessment and diagnostic skills.
• Ability to assess, diagnose and manage a broad range of acute and urgent presentations.
• Ability to prescribe safely and effectively within scope of practice.
• Ability to identify clinical risk and act appropriately.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with patients, carers and colleagues.
• Ability to handle sensitive and confidential information appropriately.
• Patient-focused and committed to delivering high-quality care.
• Able to work independently and make autonomous clinical decisions.
• Flexible, adaptable and resilient.
• Strong organisational and time management skills.
• Demonstrates professionalism, integrity and accountability.

Desirable

• Understanding of current Primary Care Network priorities and service development.
• Knowledge of population health management and preventative healthcare initiatives.
• Experience of participating in research or service evaluation activities.
• Advanced skills in urgent care and minor illness management.
• Skills in managing complex and long-term conditions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Middlewood Partnership

Address

Priorslegh Medical Centre

Park Lane

Poynton

Stockport

Cheshire

SK12 1GP

United Kingdom

Employer's website

https://middlewoodpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical:

• Undertake structured medication reviews for patients with complex polypharmacy, long term conditions and frailty.

• Prescribe safely and appropriately within scope of competence.

• Support Enhanced Health in Care Homes, including medicines reviews and participation in ward rounds.

• Reconcile medicines after hospital discharge and support safe transfer of care.

• Provide specialist medicines advice to GPs, nurses, allied health professionals and patients.

• Implement national and local medicines guidance, formulary recommendations and safety alerts (e.g. MHRA).

• Contribute to long term condition management, including optimisation of prescribing for conditions such as hypertension, diabetes and respiratory disease.

Medicines optimisation and governance:

• Lead on prescribing safety and quality improvement initiatives across the PCN.

• Contribute to achievement of prescribing elements of the Quality and Outcomes Framework and Enhanced Services.

• Undertake audits and data analysis to identify opportunities for improvement.

• Support the development of prescribing policies, protocols and standard operating procedures.

• Promote cost-effective, evidence-based prescribing across the network.

Multi-disciplinary working:

• Participate in multi-disciplinary team (MDT) meetings, including those focused on complex patients and care home residents.

• Support case management discussions by providing medicines expertise.

• Work closely with pharmacy technicians and support their development where appropriate.

• Contribute to the training and mentoring of junior pharmacists, students and other staff.

Professional development and supervision:

• Maintain up to date continuing professional development in line with GPhC requirements.

• Participate in peer support, supervision and regular appraisal with the Lead Clinical Pharmacist.

• Engage in learning opportunities within the PCN and wider system.

General responsibilities:

• Work across practices in Burnham on Sea, Berrow, Highbridge, Cheddar and Brent, with travel between sites as required.

• Uphold all PCN and practice policies including confidentiality, information governance, safeguarding, equality and diversity, infection prevention and control and health and safety.

• Contribute to audits, service evaluation and continuous quality improvement.

• Represent the PCN professionally in interactions with patients, staff and partner organisations.

Person Specification

Experience

Essential

• Minimum of two years experience as a pharmacist.
• Evidence of clinical medication review and managing patients with long term conditions.
• Experience of working in multi-disciplinary teams.

Desirable

• Experience in primary care or community settings.

Qualifications

Essential

• MPharm degree (or equivalent) and GPhC registration
• Independent Prescriber qualification with at least 12 months of post-prescribing experience.

Desirable

• Completion of the CPPE Primary Care Pathway.
• Postgraduate qualification in clinical pharmacy or related field.

Knowledge & Skills

Essential

• Strong knowledge of medicines optimisation and prescribing safety.
• Ability to interpret and apply national and local guidance to clinical practice.
• Excellent communication and interpersonal skills, with the ability to influence and negotiate.
• Competence in IT systems, including clinical systems and Microsoft Office.
• Ability to prioritise workload and manage competing demands
• Commitment to equality, diversity and inclusion in practice.

Other Requirements

Essential

• Full UK driving licence and access to a vehicle for work purposes
• Ability to travel routinely across Burnham on Sea, Berrow, Highbridge, Brent, Cheddar and Axbridge
• Right to work in the United Kingdom

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Sedgemoor PCN

Address

Axbridge & Wedmore Medical Practice

The Surgery, Houlgate Way,

Axbridge,

Somerset

BS26 2BJ

United Kingdom

Job description

Job responsibilities

Confidentiality

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Patient Management

- Create opportunities to address patients care needs in the most expedient way, taking into

account that continuity of care and access to services are often in direct conflict.

- Encourage patients to be aware of the service pressures within primary care and to manage

their expectations of what we can realistically deliver in a manner that is fair and

proportionate for all care priorities.

- Make improved use of the telephone and other technologies. Encourage patients to rely on face to-face consultation only where there is a clinical need to do so.

- Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.

- To immediately highlight any concerns you may have in respect of safety or quality of patient care to the PCN Clinical Director/Practice Partners/PCN Manager.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality & Diversity

- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Attend all relevant annual updates

- Inform the lead GP of any concerns regarding the role and any professional development needed

- Be aware of own professional boundaries and what to do when you have reached them

- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

Quality

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Work to practice protocols

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

- Work effectively with individuals in other agencies to meet patients needs

- Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Be familiar in all mediums of communications such as email, tasks, telephone etc

- Communicate effectively with patients and carers

- Recognise peoples needs for alternative methods of communication and respond accordingly

- Communicate effectively to outside agencies

- Contribution to the Implementation of Services

Research and Development

- Is able to identify, critically appraise and present significant events related to own performance and discuss within the clinical team.

- Actively contributes to Practice/Service/Team audit/Research activity as required.

- Instigates audit activity as required e.g. new services.

- Contributing to evaluation/audit and clinical standard setting within the organisation.

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Important Information:

6 sessions per week

15 appointments per session

Share of visits when required (normally completed by Paramedic)

Mix of telephone, face-to-face appointments

Provide high-quality patient care

Ensure that each patient encounter is maximized to attain contractual target requirements

Work collaboratively & contribute to the management and completion of general clinical administration, including bloods, tasks, urgent enquiries, medical reports.

Person Specification

Skills

Essential

• Good interpersonal and customer service skills
• Good written presentation skills
• Ability to communicate effectively with a wide range of stakeholders
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS skills
• Effective time management planning and organising
• Ability to work as a team member and autonomously
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Desirable

• na

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• National Performers List registration (England)
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently