Job description

Job responsibilities

Please view the attached Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Experience

Essential

• Demonstrable general practice experience and skills

Desirable

• Relevant specialist experience or skills, e.g. joint injection/minor surgery

Qualifications

Essential

• GP Registration / License to Practice

Desirable

• Relevant post-graduate qualification such as teaching or healthcare leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

St Lawrence Road Surgery

17 -19 St Lawrence road, North Wingfield

Chesterfield

S42 5LH

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies

Person Specification

Qualifications

Essential

• Essential
• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Phoenix Family Care

Address

103 Leamington Road

Coventry

CV3 6GQ

United Kingdom

Employer's website

https://www.phoenixfamilycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification. To apply, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Experience

Essential

• Demonstrable general practice experience and skills

Desirable

• Relevant specialist experience or skills, e.g. joint injection/minor surgery

Qualifications

Essential

• GP Registration / License to Practice

Desirable

• Relevant post-graduate qualification such as teaching or healthcare leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

St Lawrence Road Surgery

17 -19 St Lawrence road, North Wingfield

Chesterfield

S42 5LH

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Consult with patients in the practice, at home visits, via telephone or on-line mechanisms in line with Practice policy
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems, assessing their health care needs
• Complete clinically related administrative and non-clinical duties needed for the delivery of the service.
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice and disease management protocols, develop care plans for managing patients' health care needs
• Providing counselling and health education as necessary
• Recording clear and contemporaneous consultation notes to agreed standards
• Contribute to the supervision of both Doctors in Training and medical students
• Compiling and issuing computer-generated acute and repeat prescriptions, prescribing in accordance with the practice prescribing policy
• Comply with all relevant clinical governance and Practice polices and protocols
• Meet professional learning and CPD requirements.
• Develop effective relationships with other colleagues.
• Demonstrate commitment to lifelong learning, and audit and effectiveness to ensure evidence based best practice.

Person Specification

Person Specification

Essential

• GMC full registration
• Member of defence union (MPS/MDU/MDDUS)
• Enhanced DBS clearance
• Full driving licence

Desirable

• Interest in/experience of teaching to medical students
• Interest in/experience of delivering GP training
• Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Glenpark Medical Practice

Address

Glenpark Medical Centre

Ravensworth Road

Gateshead

Tyne And Wear

NE11 9FJ

United Kingdom

Employer's website

http://www.glenparkmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Salaried GP 4 Sessions

We are looking for two salaried GPs to join our friendly, forward-thinking, well-established practice, The Churchill Medical Centre, in Kingston for 4 sessions per week for a fixed term of 1 year. Our sessions consist of 14 patients per session all based at our main site in Kingston, however all staff are required to cover at our branches in Surbiton and Ham for annual leave/sickness.

Position 1 Sessions required: 2x sessions on Tuesday, 2x Friday worked as an afternoon and evening (13:00-20:00) and a pro-rata on call (minimum one every other week).

Position 2 Sessions required: 2x sessions on Monday, 2x sessions on a Thursday and a pro-rata AM on call (minimum one every other week)

Our Churchill practice cares for over 19,000 patients over three sites across Kingston, Surbiton and Ham. We aim to provide high quality healthcare to all of our patients through our large team of GPs and allied health staff including nurses, HCAs, pharmacists and social prescriber.

All our GPs benefit from:

Prescribing technicians to manage daily prescription queries

Full secretarial support to manage all e-referral and referral administration

Administrative support in completion of insurance reports

Strong links with our community teams, including regular MDT meetings

30 days annual leave and 1 weeks study leave (pro rata), including a guaranteed 2 weeks annual leave over the summer and a school holiday rota

BMA contract and access to the NHS pension scheme

A competitive salary and the option of time off in lieu or payment for weekend extended hours

Our clinical team work on a range of projects, from re-design of in house systems to the development of new services for our patients. We have a long standing commitment to offering all staff the opportunity to develop special interests, both through an in-house CPD programme and through outside training opportunities. We are a member of CCOB PCN and work closely with our colleagues in other practices to run joint services, most recently the COVID vaccination service.

The practice encourages all members of staff to have a healthy work life balance and encourages an open door, friendly and supportive environment for all to work in. We have a flexible approach to timing of sessions to allow where possible for individual circumstances.

Person Specification

Salaried GP

Essential

• Salaried GP
• We are looking for a salaried GP to join our friendly, forward-thinking, well established practice, The Churchill Medical Centre, in Kingston for 4 sessions per week.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Churchill Medical Centre

Address

Clifton Road

Kingston Upon Thames

Surrey

KT2 6PG

United Kingdom

Employer's website

https://www.churchillmedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

The role of salaried GP follows that of the standard BMA contract, so do not expect to have to do anything unusual in the role.

We encourage portfolio working and special interests, and 3 of our salaried GPs do exactly this, with University Student teaching, Clinical Lead for City Services, and Research Lead for the practice.

Person Specification

Qualifications

Essential

• GMC registered
• On the Performer's List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bartlemas Surgery

Address

The East Oxford Health Centre

1 Manzil Way

Oxford

OX4 1XD

United Kingdom

Employer's website

https://www.bartlemas.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supervision of learers would be part of your job

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes.

Person Specification

Qualifications

Essential

• GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hampton Medical Centre

Address

Unit 6B, Serpentine Green

Shopping Centre, Hampton

Peterborough

PE7 8DR

United Kingdom

Employer's website

https://hampton-medical-centre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PRACTICE MANAGER

REPORTS TO: THE GP PARTNERS

HOURS: 30-37.5 hours per week

Job responsibilities:

Personnel and training

• Managing the administrative staff and non-clinical management of nursing staff, including securing funding and taking lead responsibility in staff appraisal and organising recruitment selection and appropriate training for all staff.
• Ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed. Ensuring the practices employment policies and procedures are comprehensive and up to date.

Finance and profitability

• Responsibility for petty cash. Other financial aspects of the practice, including payroll and NHS pension scheme arrangements, are dealt with by our accountant.
• All income and expenditure due to or made by the practice and preparing financial reports for the partners is dealt with by our accountant

Information technology

• Responsibility for the computer system, including organising any maintenance and developments to the system. Ensure compliance with Data Protection legislations

Premises and equipment

• Responsibility for security, repairs, insurance and maintenance of premises, services and equipment.
• Ensuring that the practice complies with aspects of Health & Safety at Work (HASAW) legislation.

Patient services

• Implementing and maintaining systems to receive patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
• Reviewing and updating the practices information leaflet/website, practice publicity and health education material.

Future planning

• Preparing a practice business plan, annual report and practice aims and objectives as required by the partners
• Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners.

External relationships

• Ensuring efficient internal and external communication, including being the focal point for contact with the primary care organisation, accountant and other bodies

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

• The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
• Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.

• Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across the business
• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

• The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

• The post-holder will strive to maintain quality within the practice, and will:
• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communications

• The post-holder should recognize the importance of effective communication within the team and will strive to:
• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE grade A to C English and Maths People Person Strong Oral and Written Communication Skills Problem Solving Skills Organizational Skills Management Skills and Experience Computer Literacy and Knowledge of Relevant Software Ability to Work as Part of a Team Analytical Skills

Desirable

• Qualified in Management ideally in health care, for example Amspar Qualification. Leadership Skills Budgeting Skills, Accounting Skills Analytical Skills Health and Safety Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Georges Surgery

Address

The Surgery

40 St. Georges Crescent

Wrexham

Clwyd

LL13 8DB

United Kingdom

Employer's website

https://www.stgeorgescrescentsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

To manage and coordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment.

Through innovative ways of working, lead the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with UK legislation and both NHS and CQC regulations.

Primary Responsibilities

The following are the core responsibilities of this role. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

• Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities.
• Functional management of all clinical and administrative staff
• Managing the recruitment and retention of staff; including succession planning
• Key liaison with Primary Care Network, the PCN Manager and any ARRS staff who provide a supporting service at the organisation.
• Ensuring that all staff undertake a robust induction process, including staff employed via the PCN.
• Establishing, reviewing, and regularly updating job descriptions and person specifications.
• implementing and embedding an effective staff appraisal process
• Implementing effective systems for the resolution of disciplinary and grievance issues
• Maintaining an effective overview of and ensuring compliance with HR legislation
• Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.
• Managing the financial elements of the organisation, including budgets, claims, invoicing and petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners.
• Maintaining an effective liaison with the accountant and providing finance information as required. Maintain invoice payment records are up to date in SAGE.
• Processing staff wages using IRIS including PAYE and pensions for practice staff
• Support the partners in ensuring the organisation has appropriate insurance cover
• Support the partners in developing, implementing and embedding an efficient business resilience plan (BRP)
• Managing contracts for services, i.e., cleaning, gardening, window cleaning etc.
• Managing the procurement of organisation equipment, supplies and services
• Coordinating the reviewing and updating of all organisation policies and procedures
• Leading change and continuous improvement initiatives; coordinating all projects within the organisation.
• Ensuring the team reaches QOF targets (supported by the Partners, Practice Nurse and admin staff
• Ensuring the organisation maintains compliance with its NHS contractual obligations.
• Actively encouraging and promoting the use of patient online services
• Publishing communications for internal and external use such as an organisation website
• Maintaining the organisation and NHS choices websites
• Liaising at external meetings as required
• Marketing the practice appropriately
• Supporting the management of the Patient Participation Group
• Effectively managing/supporting the management of all complaints in line with current legislation and guidance
• The management of the premises, including leading on health and safety aspects such as risk assessments and mandatory training

• Managing the organisation IT system, delegating staff to act as administrators.
• Ensuring compliance with IT security and IG
• Coordinating the organisation diary, ensuring meetings are scheduled appropriately.

All staff at this organisation have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness; it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate.The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Security

The security of the organisation is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager.

Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Leave

All personnel are entitled to take leave. The Practice Manager ensures all staff are afforded the opportunity to take a minimum of 5.6 weeks leave (Pro-rata and inclusive of bank holidays) each year and should be encouraged to take all of their leave entitlement.

Ensure any data submissions are completed appropriately, in line with the requirements of NHS England and the ICB

Person Specification

Experience

Essential

• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of working in a healthcare setting
• Experience of performance management including appraisal writing, staff development and disciplinary procedures
• Experience of workforce planning, forecasting and development

Desirable

• Experience of managing multidisciplinary teams
• Relevant health and safety experience
• NHS/primary care general practice experience

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy
• skills
• Leadership and/or management qualification

Desirable

• Educated to degree level in healthcare or business
• AMSPAR qualification

Knowledge and Skills

Essential

• Ability to exploit and negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Effective time management (planning and organising)
• Ability to network and build relationships
• Ability to develop, implement and embed policy and procedure

Desirable

• Strategic thinker and negotiator
• Clinical system user skills
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greenhead Family Doctors

Address

15 Wentworth Street

Huddersfield

HD1 5PX

United Kingdom

Employer's website

https://greenheadfamilydoctors.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The practice manager is responsible for:

Business Management

• Contract performance monitoring, review and sign up
• Keep abreast of new business changes and opportunities and produce workable solutions to present to the GP Partners
• Lead on business development, systems and project management
• Develop business protocols and procedures, review and update as required
• Manage the procurement of practice equipment, supplies and services within target budgets
• Maintain full and comprehensive insurance cover for the building and contents, including public and employers liability
• Attend business meetings and represent the GP practice at external meetings where considered appropriate by the GP Partnership, including PCN meetings.
• Lead the online presence of the practice
• Plan, schedule and chairing of meetings ensuring agendas are prepared, meeting minutes taken and actions undertaken
• Lead on all matters related to the management and maintenance of the practice premises
• Lead on health and safety matters and conduct annual risk assessments
• Ensure the fire safety standards and training are maintained in line with legislation
• Ensure the building is safe and secure at all times
• Finance
• Explore and deliver opportunities to improve profitability through maximising income and management of overhead expenditure
• Manage contracts for services e.g. utilities, maintenance, gardening, window cleaning, etc ensuring value for money
• Maintain an effective liaison with the finance colleagues

Contract Delivery, Performance and Quality

• Lead on change and continuous improvement initiatives; coordinating all projects within the practice
• Interpret and lead on implementation of national, local and practice quality standards alongside the GP Partners
• Oversee the development and management of patient services
• Lead on all matters related to the demand and capacity of services and appointments and work with the GP Partners and the clinical team to overcome challenges and seek solutions together
• Lead on ensuring that all clinicians are registered with the appropriate professional body, revalidation has been undertaken and ensure that DBS and liability insurance is in place
• Lead on all matters related to the Care Quality Commission (CQC) registration and compliance with the registered manager
• Ensure the team achieve QoF targets
• Lead with the partners on Equality & Diversity
• Lead on all Health and Safety matters related to the GP practice
• Lead on IT matters including with the partners overseeing confidentiality and adherence to GDPR
• Respond appropriately to any Freedom of Information requests
• Implement the Practice Complaints Procedure
• Implement the Significant Events Procedure
• Alert other team members to issues of quality and risk
• Effectively manage own time, workload and resources
• Maintain responsibility for own personal development
• Communicate effectively with other team members, external agencies and organisations, with patients and carers and the Patient Group as and when appropriate
• Recognise peoples needs for alternative methods of communication and respond accordingly

Human Resources

• Lead on all matters related to human resource management in line with General Practice/NHS standards and good practice to include performance and disciplinary
• Be the direct line manager for the administrative team and on non-clinical matters for the nursing and salaried GP team
• Oversee the recruitment and retention of staff
• Oversee staff induction and ongoing training needs
• Lead on performance management for employed staff
• Develop staff skill-mix, monitor skill-mix, deployment of staff and set role boundaries
• Implement an effective staff appraisal process
• Ensure all staff have an up-to-date DBS check as required for their role
• Ensure all staff are competent and safe to carry out their work including initial employment checks
• Maintain and develop the practices employment policies and procedures to comply with all relevant employment legislation

Equality and Diversity

• The post holder will support the equality, diversity and rights of patients, carers and colleagues
• Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behave in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights

This job description does not represent an exhaustive list of duties and may be amended in the light of practice and service changes and developments. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

Person Specification

Experience

Essential

• Experience of working in an NHS Primary Care setting or GP Practice
• High levels of integrity with patient care being a priority
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Motivated with an ability to drive and deliver change effectively
• Flexibility to work outside of core office hours
• Maintains confidentiality at all time
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of managing multidisciplinary teams
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects, workforce planning and practice development
• Excellent communication and interpersonal skills (written, oral and presenting)
• Strong IT skills (generic)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• SystmOne or similar user skills
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams enhance morale and maintain a positive working environment including team building sessions
• Polite and confident
• Flexible and cooperative
• Ability to use initiative and judgement with a solution focused approach

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills

Desirable

• AMSPAR Qualification / Post Graduate level HR, Business or Primary Care Management qualification of similar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bryn Cross Surgery

Address

Bryn Cross Surgery

246 Wigan Road

Ashton-in-makerfield

Wigan

Lancashire

WN4 0AR

United Kingdom

Employer's website

https://bryncrosssurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Job Summary:

Provide leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

Also keeping the partners abreast of forthcoming changes in the NHS and giving them options for responding to change.

2. Job Responsibilities:

The post holder will:

2.1 Strategic Management and Planning

Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners, identifying potential threats and opportunities.

Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development.

Develop and maintain effective communication both within the practice and with relevant outside agencies.

Prepare and annually update the Practice Development Plan, oversee the implementation of the aims and objectives.

Assess and evaluate accommodation requirements and manage development and expansion plans.

2.2 Human Resources

Oversee the recruitment and retention of staff and provide a general personnel management service.

Ensure that all staff are legally and gainfully employed. Monitor skill-mix and deployment of staff.

Manage staffing levels within target budgets.

Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role.

Develop and implement effective staff appraisal and monitoring systems.

Support and mentor staff, both as individuals and as team members

Implement effective systems for the resolution of disputes and grievances.

Keep abreast of changes in employment legislation.

Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies)

Liaise closely with all other members of the Primary Health Care Team.

2.3 Budget and Financial Management.

Ensure good financial management of all practice funds and practice budgets, seeking to maximise income.

Through negotiation with the CCG and preparation and submission of regular development plans, ensure the practice receives an appropriate and equitable allocation of resources.

Understand and report on the financial implications of contract and legislation changes.

Manage practice accounts using Xero; submit year-end figures promptly and liaise with the practice accountant.

Maintain NHS pension YTD figures and submit timely monthly and annual information to POL.

Submit monthly report to the accountant for payroll purposes and monitor staff absence to make necessary adjustments to individual staff salary.

Monitor cash-flow, prepare regular forecasts and reports to the partners.

Manage and reconcile bank accounts; negotiate/liaise with the practice bankers.

Monitor and reconcile income and expenditure statements and purchase/sales ledger transactions.

2.4 Information Management and Communication

Responsibility for the computer system including organising any maintenance and developments to the system. Ensuring compliance with Data protection rules

Keep abreast of the latest development in primary care IT.

Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training.

Ensure that the practice has effective security and integrity of data, and disaster recovery plans in place.

Liaise with the CCG regarding systems procurement, IT funding and national IT development programmes.

Manage requests for access under the Freedom of Information Act

The post-holder should recognise the importance of effective communication and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

2.5 Patient Services

Adopt a strategic approach to the development and management of patient services in accordance with local and national guidelines.

Ensure that the practice complies with NHS contractual obligations in relation to patient care and assess practice performance against patient access and demand management targets.

Maintain registration policies and monitor patient turnover and capitation.

Oversee and/or develop repeat prescribing systems.

Oversee and/or develop and manage an effective appointment system.

Oversee and/or organise surgery timetables, duty rotas and holiday cover.

Implementing and maintaining systems to receive patient enquiries and suggestions including oversight of the practice-based complaints procedure in conjunction with the relevant partner.

Liaise with patient groups.

Reviewing and updating the practice information leaflet, practice publicity and health education material.

2.6 Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

2.7 Quality:

Convene meetings, prepare agendas and ensure distribution of minutes as necessary.

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Provide information for both clinical and financial audit. And participate in audit where appropriate.

Develop policies, practice protocols and procedures, review and update as required.

2.8 Premises and Equipment

Ensure adequate cleaning, maintenance, safety, and fire prevention and general security of the premises and equipment.

Provide staff training in all necessary areas of maintenance, safety, fire prevention and general security of the premises.

2.9 Health & Safety:

Ensure compliance with legislation relating to health and safety.

Develop, institute and organise health and safety policies and procedures.

Using personal security systems within the workplace according to practice guidelines

Identifying and report the risks involved in work activities and undertaking such activities in a way that manages those risks.

Ensure effective training on health and safety procedures for all members of the practice team.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Ensure all accidents or dangerous incidents are investigated, recorded, reported where necessary and any follow-up undertaken.

2.10 Equality and Diversity:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

3. Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

4. Other

Prepare and issue to registrar GPs, medical students etc appropriate information package on introduction to the practice.

Together with the Trainer plan, develop and monitor the effectiveness of the induction and training provided for the registrar GP, medical students etc.

Person Specification

Qualifications

Essential

• GCSE, 5 Grade C or above.
• A level or equivalent.
• Good standard of education with excellent literacy and numeracy skills.

Desirable

• Continuing personal development e.g. management course
• A leadership/management/business management qualification.

Experience

Essential

• Management experience within the NHS or in Practice Management.
• Experience of financial management
• Experience of working in a health care setting
• NHS / Primary Care General Practice experience
• Good understanding of the NHS role and functions of
• Experience of working with the general public.
• Experience of leading and motivating a team.
• Good communication
• Trustworthy, honest and reliable.
• Good sense of humour.
• Relevant Health and Safety experience.
• Experience of chairing meetings, producing agendas and minutes.
• 2-3 years working at supervisory level.
• Proven experience in personnel and training.
• A thorough understanding of GDPR

Desirable

• Experience of Xero accounts system.

Knowledge, Skills and Personal characteristics.

Essential

• Administration skills.
• Organisational skills.
• Excellent communication skills including report writing skills.
• Budget management skills.
• IT skills.
• Experience of team working.
• Ability to communicate with all members of the Primary Health Care Team.

Desirable

• Desire to learn and develop new skills.
• Analytical and numeracy skills.
• Take forward IM&T agenda.
• Knowledge of computerised accounting and payroll packages.
• An understanding of NHS Pension scheme
• An understanding of all aspects of payroll & PAYE

Physical attributes and additional factors

Essential

• General good health
• Willingness to work on occasions outside normal office hours.

Desirable

• Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tickhill and Colliery Medical Practice

Address

25 St Marys Road

Tickhill

Doncaster

South Yorkshire

DN11 9NA

United Kingdom

Employer's website

https://www.thetickhillsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

THE BOVEY TRACEY AND CHUDLEIGH PRACTICE

JOB DESCRIPTION

Job title

Clinical Pharmacist

Base

Riverside Surgery, Bovey Tracey and Tower House Surgery, Chudleigh. Will need to travel and work at both surgeries (one surgery each day)

Pay

Negotiable depending on experience

Clinical Pharmacy in General Practice is part of an exciting transformation programme to develop a new model of care, addressing our ambition to deliver person-centred, coordinated care across the practice population. GP practice technicians work within a multidisciplinary team of healthcare professionals, based within a GP practice, and support the delivery of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes.

GP Practice Clinical Pharmacists work under the superision of GPs and are registered healthcare professionals that are responsible and accountable for their own accurate and safe practice. As a GP Practice Clinical Pharmacist, you will receive ongoing training and development about all aspects of practice based prescribing and effective administration and will support the practice in providing medication reviews and achieving Quality and Outcomes Framework targets.

The Clinical Pharmacy in General Practice model is to develop and utilise the role of pharmacy within primary care so it can proactively help patients stay safe, well and out of hospital as well as supporting efforts to reduce the demands on general practice.

JOB RESPONSIBILITIES

Professional Pharmacy oversight

Provide professional support and guidance to the practice pharmacy team.

Help coordinate medicines management activities and prioritise workload where appropriate.

Support the training and development of pharmacy staff.

Promote best practice and consistency in medicines optimisation processes.

Work collaboratively with the Practice Manager and Business Manager regarding service development and workforce planning.

Support the implementation of new prescribing initiatives, protocols and quality improvement projects.

Service development

• Contribute to the development of pharmacy-led services that improve patient care and practice efficiency.
• Support achievement of Quality and Outcomes Framework (QOF), IIF and other contractual requirements.
• Maintain awareness of local and national prescribing guidance and implement changes where appropriate.
• Develop and maintain strong working relationships with community pharmacies, PCNs, secondary care providers and the wider NHS.

PROFESSIONAL

• Effectively manage own time, workload and resources.
• To work within the regulatory requirements, codes and guidance of the Health and Care Professions Council.
• Punctual and professional.
• Demonstrate highly effective communication skills with patients, carers, practice colleagues and other healthcare professionals and groups.
• To lead by action and inspire others; to promote confidence and trust in patients and uphold the reputation and image of the Practice.

ADMINISTRATION

• Participate in the administrative and professional responsibilities of the Practice team.
• Ensure appropriate expenses are made accurately and submitted via Practice Index.
• Ensure all necessary paperwork and registration documentation are completed and submitted to the Practice Manager.
• Postholder has a legal responsibility to comply with the Health and Safety at Work Act 1974, other relevant information and any risk or safety related issues within the Practice in the interests of staff, patients and contractors.
• Aware of responsibilities under the Health Act 2008 Code of Practice for the Prevention and control of Healthcare Associated Infections.

Job Types: Part-time

Benefits:

• Company pension
• Wellbeing policy for medical and dental appointments
• On-site parking
• Sick pay

Work location: In person

Person Specification

Qualifications

Essential

• Master's Degree in Pharmacy (MPharm or equivalent).

Desirable

• Independent Prescriber qualification.
• Completion of, or working towards, the Primary Care Pharmacy Education Pathway (PCPEP).

Experience

Essential

• Experience of working within primary care, general practice or a related clinical setting.
• Excellent communication and interpersonal skills.
• Strong knowledge of medicines optimisation and prescribing governance.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational and leadership skills.
• Full UK Driving licence
• Effective communicator able to communicate complex and highly sensitive information (oral and written)
• Ability to work within a team, be part of and to create a positive culture and atmosphere for patients and staff.

Desirable

• Experience supporting or supervising pharmacy staff.
• Experience using SystmOne (S1).
• Knowledge of QOF and Primary Care Network services.
• Prescribing audit and quality improvement experience.
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of Federation and NHS priorities and requirements for financial balance and quality.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bovey Tracey & Chudleigh Practice

Address

Riverside Surgery

Le Molay-littry Way

Bovey Tracey

Newton Abbot

Devon

TQ13 9QP

United Kingdom

Employer's website

https://www.towerhousesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process and typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Manage all enquires in an effective manner

d. Maintain an accurate referrals database

e. Emailing letters and referrals as required

f. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

g. Input data into the patients healthcare records as necessary

h. Process referrals using the electronic referral system (ERS)

i. Create, check and action advice and guidance requests via ERS

j. Process requests for information i.e. SAR, insurance, solicitors letters, iGPR and DVLA forms

k. Answer phone calls, transferring calls or dealing with the callers request appropriately

l. Maintain a clean, tidy, effective working area at all times

m. Support all clinical staff with general administrative tasks as requested

Person Specification

Qualifications

Desirable

• RSA or similar typing /audio typing stage 2

Experience

Essential

• Secreterial and administrative experience in an employed, voluntary or training capacity
• Ability to demonstrate a strong commitment and work ethic via activities undertaken either paid or unpaid

Desirable

• Secretarial/administrative role within Primary Care or NHS, Public Sector Setting

Skills

Essential

• Excellent keyboard skills
• Excellent organisational skills
• Demonstrates an interest in service provision for patients and a passion for the NHS and patient care
• Flexible and able to work within a demanding and challenging environment
• Demonstrate good verbal skills
• Demonstrate good written skills
• Ability to act on own initiative and as part of a team
• Prepared to be flexible and willing where possible to cover for team members on leave and on holiday
• Working knowledge of confidentiality and role this plays in health settings

Desirable

• Demonstrate willingness to improve and develop in role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rowcroft Medical Centre

Address

Rowcroft Retreat

Stroud

Gloucestershire

GL5 3BE

United Kingdom

Employer's website

https://www.rowcroftmc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The postholder will work as an autonomous Advanced Clinical Practitioner as part of the practice's urgent care and same day access team. A core element of the role is leading the ongoing development and delivery of a safe and effective clinical triage system for the practice. Working closely with the GPs, Practice Manager and multidisciplinary team, the Practitioner will support the efficient management of clinical demand and provide high quality assessment and treatment for patients with acute presentations.

1. Clinical Triage & Demand Management

-Lead the ongoing development of the practice's formal triage system.

- Coordinate a triage hub, including workflow design, standard operating procedures and integration with reception and clinical teams.

- Provide clinical triage for same day / urgent patient requests and allocate care based on acuity and clinical need.

2. Urgent Care & MAC Clinics

-Work alongside the duty doctor to deliver MAC clinics and manage urgent on the day presentations.

- Assess, diagnose, treat and appropriately escalate patients presenting with acute illness or injury.

- Provide accurate safety netting, follow up advice and contribute to maintaining smooth workflow during peak demand.

3. Home Visits

-Undertake urgent home visits for acute presentations as required, providing timely assessment and management within the community setting.

4. Multidisciplinary Team Working

-Work collaboratively with GPs, nurse practitioners, other clinicians and administrative teams to support continuity of care and maximise clinical capacity.

- Participate in case discussions, handovers and clinical meetings as appropriate.

5. Clinical Governance & Service Improvement

-Contribute to the evaluation and continuous improvement of urgent care pathways, triage processes and access systems.

- Engage with practice audits, quality improvement projects and safety initiatives.

6. Professional Responsibilities

-Maintain RNC/HCPC registration and meet all continuing professional development (CPD) requirements.

- Work within professional boundaries and scope of practice, seeking senior clinical support where appropriate.

- Practise as an independent prescriber.

Person Specification

Experience

Essential

• - Strong clinical assessment, diagnostic and autonomous decision making skills.
• - Experience in patient triage within primary care, urgent care or emergency care settings.
• - Ability to work effectively as part of a multidisciplinary team.
• - Excellent communication, interpersonal and organisational skills.
• - Ability to manage undifferentiated presentations safely, using appropriate clinical reasoning.
• - Competent in managing acute illness and minor injuries.
• - Commitment to maintaining CPD and working within scope of practice.
• - Ability to prioritise and work under pressure in a fast paced same day care environment.
• - Willingness to participate in MAC clinics, urgent care sessions, and home visits.

Desirable

• - Experience in general practice or primary care settings.
• - Experience designing, implementing or improving clinical triage systems.
• - Familiarity with EMIS Web, AccuRx, and digital triage tools.
• - Previous involvement in quality improvement, service development or pathway redesign.
• - Experience working alongside duty doctor teams in same day access or urgent care hubs.

Qualifications

Essential

• - HCPC registered Paramedic or Registered Nurse (NMC)
• - Independent prescriber qualification (or working towards this)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haslemere Health Centre

Address

Haslemere Health Centre

Church Lane

Haslemere

Surrey

GU27 2BQ

United Kingdom

Employer's website

https://www.haslemerehc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY:

To ensure patient information is added to the patient record from appropriate sources and coded accurately.

To ensure, safe, accurate and timely processing of prescriptions to patients according to the practice protocols.

To facilitate patients in accessing the appropriate service or healthcare professional to best meet their needs in a courteous, efficient, and effective way, projecting a positive and friendly image of Honiton Surgery.

Provide support to Doctors, Practice Manager, Operations Manager, Finance Manager, and other staff in the pursuit of their duties.

JOB RESPONSIBILITIES:

Scanning of electronic and paper documents utilising the SystmOne Clinical System and to accurately code to patient records according to Surgery protocols.

To process repeat prescriptions, ensuring safe, accurate and timely supply of prescribed medication to our patients. Undertaking medicines reconciliation in accordance with the practice protocols and to update patients medical records and prescriptions accordingly.

Maintain effective liaison with practice staff and outside agencies concerned with patient care with appropriate regard to confidentiality.

To provide administrative support to Clinicians and colleagues in the workflow team.

Care navigate patients requests using the correct guidelines to ensure all requests are dealt with according to Surgery protocols and in accordance with the patients needs.

Processing electronic requests to facilitate booking appointments and directing patients to the appropriate healthcare professional.

To contribute to initiatives that help the practice to achieve its targets in the Quality Outcomes Framework, PCN, DES and IIF.

Communicate with patients, colleagues and outside agencies using face-to-face, telephone or electronic methods in a professional manner referring to the appropriate GP in accordance with practice protocols.

Respond to patients in a professional, courteous manner.

Contact patients and book appointments if needed using a variety of means on behalf of Honiton Surgery.

Undertake training as directed by Management and attend team meetings as required, keeping up to date with mandatory training, practice policies, emails and surgery intranet.

CONFIDENTIALITY:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, surgery staff and other healthcare workers. They may also have access to information relating to the surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the surgery may only be divulged to authorised persons in accordance with the surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

HEALTH & SAFETY:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the surgery Health & Safety Policy, the surgery Health & Safety Manual, and the surgery Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Surgery guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Undertaking periodic infection control training, minimum annually.
• Reporting potential risks identified.

EQUALITY AND DIVERSITY:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSIONAL DEVELOPMENT:

The post-holder will participate in any training program implemented by the Surgery as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

QUALITY:

The post-holder will strive to maintain quality within the surgery, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

COMMUNICATION:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:

• Apply surgery policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect your work.
• Participate in audit where appropriate.

For full details of how we manage and protect your data, please refer to our Privacy Notice available on our website: www.honitonsurgery.nhs.net.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy early. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.

Important: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application.

Person Specification

Skills and Attributes

Essential

• Must have excellent communication skills including a professional telephone manner
• Strong IT skills including use of email and MS packages
• PERSONAL ATTRIBUTES
• Able to work on own initiative as well as part of a team
• Ability to work under pressure and prioritise appropriately
• Smart in appearance
• Maintain a positive approach
• Good sense of humour
• High energy levels
• Concise
• Practical
• Confident
• Resilient
• Consistent
• Willingness to accept change
• Caring nature and interest in the Health Sector

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Minimum of 12-months experience in a similar role in General Practice or healthcare setting

Desirable

• Knowledge of SystmOne or equivalent

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description attached as an additional document for all the details and requirements for the role

Person Specification

Experience

Essential

• Significant management experience within NHS Primary Care, General Practice, a Primary Care Network or a closely related healthcare environment.
• Demonstrable experience of operational or business management.
• Experience of managing, supervising or coordinating staff and multidisciplinary teams.
• Experience of workforce planning, recruitment and staff development.
• Experience of developing and implementing effective administrative and operational systems.
• Experience of financial monitoring, budget management or financial planning.
• Experience of performance monitoring, reporting and service improvement.
• Experience of managing projects, change or service-development initiatives.
• Experience of working effectively with a range of senior internal and external stakeholders.
• Experience of using technology and data to support service delivery, operational improvement or
• performance management

Desirable

• revious experience as a PCN Business Manager, Practice Manager, Deputy Practice Manager or equivalent senior NHS primary care management role.
• Experience of managing or coordinating Enhanced Access, extended access or a comparable primary care service.
• Experience of PCN finance and contractual arrangements.
• Detailed experience of ARRS workforce and funding arrangements.
• Knowledge of QOF, enhanced services and NHS commissioning arrangements.
• Formal project-management or change-management experience.
• Experience of working directly with ICBs, commissioners or wider health and care partners.
• Experience of population health management and the use of primary care data to support service planning.
• Experience of digital transformation or technology-led service improvement within primary care.
• Relevant management, business, HR, finance or leadership qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

King’s College London NHS Health Centre

Address

Westminster Living Well

Bush House, 3rd Floor SE Wing

300 Strand

London

WC2B 4PJ

United Kingdom

Employer's website

https://www.kclnhshealthcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: RECEPTIONIST / CARE COORDINATOR

REPORTS TO: Reception Supervisor

HOURS: WE HAVE 2 VACANCIES 1 FULL TIME AND 1 PART TIME

Job Responsibilities Include but are not limited to:

Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job responsibilities:

Administration

• To have a thorough knowledge of all practice procedures
• To work in accordance of written protocols
• Pulling/filing notes for surgeries and updating as necessary
• Filing post in medical records
• Photocopy as requested

Reception

• Receiving patients, consulting with members of practice team
• Handing completed repeat prescriptions to patient and checking names and address.
• Be able to cover all reception position as necessary

Appointments

• Process appointment requests for today/future appointments from patients by telephone and in person.
• Deal with visits/requests

Computer

• Registrations of new patients computer data entry and medical records
• Process patients changes of address computer data and medical records (have knowledge of practice area)
• Process repeat prescription requests in accordance with practice guidelines

Telephone

• Have working knowledge of telephone/bleep system, during and after hours
• Cover for telephonist when necessary

Other Tasks

• Clear rooms after surgeries
• Ensure building security have thorough knowledge of doors/windows/alarm
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Requirements

Essential

• Basic IT Skills
• Current Driving Licence with own transport as will be required to work across all practice sites - Brewood, Wheaton Aston & Coven.

Desirable

• Knowledge of Emis Web & Docman 10

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Desirable

• Experience of working in a GP practice

Employer details

Employer name

Brewood Medical Practice

Address

Kiddemore Green Road

Brewood

Stafford

ST19 9BQ

United Kingdom

Employer's website

https://www.brewoodsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

To be instrumental in the support of the Infection Prevention Control (IPC) lead and to work to the IPC requirements by providing audits, training, support and evidence of compliance to the practice manager.

To support in the publication of the IPC annual statement in conjunction with the practice manager

To develop, implement and embed an effective care management programme for the frail and housebound patients registered at the practice

To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice

To develop, implement and embed health promotion and wellbeing programmes

To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing

To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health

As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF

As required, to diagnose and manage acute and chronic conditions

Provide wound care (ulcer/Doppler, etc.) to patients

To review patient medications to enhance compliance

To provide guidance to patients in the use of prescribed and over-the-counter medications regarding side effects and dosages

To co-ordinate the provision of travel medicine services

To request pathology services and process pathology results as required

To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

To maintain accurate clinical records in conjunction with extant legislation

To ensure SNOMED CT codes are used effectively by all members of the nursing team

To ensure the appropriate maintenance and use of chronic disease registers

To develop, implement, embed and participate in well woman clinics

To develop, implement, embed and participate in well man clinics

To ensure compliance with the practice chaperone policy

To assist GPs with minor surgery when required

To prioritise health issues and intervene appropriately

To support the team in dealing with clinical emergencies

To recognise, assess and refer patients presenting with mental health needs

To implement vaccination programmes for adults and children

To support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)

To support the clinical team with all safeguarding matters, in accordance with local and national policies

To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

To deliver opportunistic health promotion where appropriate

Person Specification

Experience

Essential

• Experience
• Can demonstrate a board and sound knowledge of complex and long-term condition management in primary care.
• Has experience in one of the following:
• Primary care / GP practice
• Emergency Care Centres
• Out of hours facilities / Walk In Centre

Desirable

• Desirable
• Experience of SystmOne

Qualifications

Essential

• Qualifications
• Essential
• Registered Adult nurse on the NMC register.
• Practice nurse qualification or accredited long term condition modules

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Peartree Medical Centre

Address

159 Pear Tree Road

Derby

DE23 8NQ

United Kingdom

Employer's website

https://www.peartreemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.

The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.

As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.

The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.

Key Responsibilities

Strategic Leadership and Business Development

• Lead the development and delivery of the practice's strategic objectives.
• Support the Partners in developing long-term business plans and growth strategies.
• Identify opportunities for service expansion, diversification and innovation.
• Monitor changes in NHS policy, legislation and commissioning arrangements and advise Partners accordingly.
• Develop and maintain strong relationships with the ICB, NHS England, PCN, GP Federation, LMC and other stakeholders.
• Lead organisational change programmes and service redesign initiatives.
• Prepare business cases and investment proposals to support future development.

Financial Management

• Prepare, manage and monitor the annual budget.
• Provide regular financial reports and performance analysis to Partners.
• Monitor profit and loss performance and identify areas for improvement.
• Ensure robust financial controls and governance processes are maintained.
• Monitor cash flow and financial forecasting.
• Maximise practice income through effective contract monitoring, claims management and service delivery.
• Oversee procurement processes and major purchasing decisions.
• Identify efficiencies and opportunities for cost reduction without compromising patient care.

Contract Management and Performance

• Lead management of:
• PMS Contracts
• Enhanced Services
• PCN Agreements
• Other commissioned services
• Ensure contractual obligations and key performance indicators are achieved.
• Monitor performance against national, local and contractual requirements.
• Deliver assurance reports to Partners regarding contract compliance and achievement.
• Work with operational teams to maximise income and performance outcomes.

Workforce Planning and Organisational Development

• Lead workforce planning to ensure the practice has the required skills and staffing levels to meet current and future service demands.
• Develop succession plans for key leadership and clinical roles.
• Support recruitment and retention strategies.
• Monitor workforce performance and productivity.
• Promote staff wellbeing, engagement and organisational development.
• Support leadership development throughout the practice.

Governance, Risk and Compliance

• Lead on CQC compliance and inspection readiness.
• Maintain oversight of all governance systems and processes.
• Ensure compliance with:
• CQC Regulations
• NHS contractual requirements
• GDPR and Data Protection legislation
• Information Governance requirements
• Health and Safety legislation
• Maintain a robust risk management framework.
• Oversee business continuity and emergency preparedness arrangements.
• Monitor significant events, complaints, audits and organisational learning.

Estates and Facilities Development

• Develop and oversee estate strategies to support future service demands.
• Lead premises development projects and capital programmes.
• Liaise with architects, contractors, NHS bodies and external stakeholders.
• Ensure premises remain compliant with statutory requirements.
• Support environmental sustainability initiatives and energy efficiency improvements.

Digital Transformation and Innovation

• Lead the strategic adoption of digital technologies that enhance operational efficiency and patient care.
• Promote a culture of innovation and continuous improvement.
• Identify opportunities to streamline administrative and clinical processes through automation and digital solutions.
• Work with management teams to maximise use of practice systems and digital tools.
• Support the implementation of new NHS digital initiatives and technologies.

Leadership and Management

• Provide strategic leadership across the organisation.
• Oversee performance across operational departments.
• Ensure clear accountability and effective delegation of responsibilities.
• Foster a culture of teamwork, professionalism and continuous improvement.
• Lead organisational change initiatives.
• Act as a senior ambassador for the practice with external partners and stakeholders.

Key Performance Indicators (KPIs)

The Practice Business Manager will be accountable for:

Financial Performance

• Delivery of agreed budgets.
• Profitability and financial sustainability.
• Cash flow management.

Contract Performance

• Achievement of contractual targets.
• Enhanced Service delivery.
• PCN and commissioned service performance.

Workforce Performance

• Workforce productivity.
• Recruitment and retention outcomes.
• Succession planning achievement.
• Staff engagement and wellbeing.

Strategic Objectives

• Delivery of business plans and strategic projects.
• Service development and growth initiatives.
• Estates development programmes.

Governance and Compliance

• CQC readiness and inspection outcomes.
• Risk management effectiveness.
• Compliance with statutory and contractual requirements.

Digital Transformation

• Successful implementation of digital solutions.
• Adoption of AI and emerging technologies.
• Efficiency improvements resulting from innovation programmes.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent management experience.
• Significant senior management experience within healthcare, primary care or a comparable environment.
• Strong financial and budget management skills.
• Experience of strategic planning and organisational development.
• Excellent leadership and people management skills.
• Knowledge of NHS primary care contracts and funding streams.
• Understanding of governance, risk management and compliance frameworks.
• Excellent communication, negotiation and influencing skills.
• Strong analytical and problem-solving abilities.
• Commitment to innovation and digital transformation.

Desirable

• Experience in General Practice management.
• ILM, CMI or equivalent management qualification.
• Project Management qualification.
• Experience leading CQC inspections.
• Experience of estates development projects.
• Knowledge of AI technologies and digital transformation programmes within healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterloo Medical Centre

Address

Waterloo Medical Centre

178 Waterloo Road

Blackpool

Lancashire

FY4 3AD

United Kingdom

Employer's website

https://www.waterloomedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide comprehensive general medical services to registered patients.
• Undertake face-to-face, telephone and Accurx consultations.
• Assess, diagnose and manage acute and chronic medical conditions.
• Develop and implement appropriate treatment and management plans.
• Provide appropriate follow up and continuity of care.
• Prescribe safely and appropriately in accordance with current guidelines.
• Arrange investigations, referrals and follow up where clinically indicated.
• Review and action laboratory results results, clinical correspondence and investigation reports.
• Undertake home visits where clinically appropriate.
• Participate in the practice clinical and appointment system.
• Provide appropriate health promotion and preventative healthcare advice.
• Recognise and appropriately manage safeguarding concerns.
• Maintain accurate and comprehensive clinical records.
• Participate in clinical audit and quality improvement initiatives.
• Maintain professional competence through continual professional development.
• Maintain patient confidentiality and comply with information governance requirement
• Support the supervision of medical students and advise colleagues appropriately

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Certificate of Completion of Training (CCT)
• Full GMC registration
• Performers List registration
• Appropriate defence indemnity
• Evidence of current validation

Experience

Essential

• Ability to both work autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• Experience of providing home visits
• General understanding of the primary care contract
• Understanding the importance of evidence-based practice
• Proven ability to evaluate the safety and effectiveness of own clinical practice

Desirable

• An appreciation of the NHS landscape and relationship between individual organisations, PCNs, commissioners and neighbourhood teams
• Knowledge of public health issues in local area
• Understanding and knowledge of QOF and Enhanced Services

Personal Qualities

Essential

• Effective time management with excellent problem solving and analytical skills
• Demonstrate personal accountability and work well under pressure
• High levels of loyalty and integrity
• Ability to use own initiative, discretion and sensitivity
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Effectively able to communicate in a clear manner and understand the needs of the patient
• Commitment to ongoing professional development
• Polite and confident
• Motivated, forward thinker
• Access to own transport and ability to travel across the locality

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

William Fisher Medical Centre

Address

High Street

Southminster

Essex

CM0 7AY

United Kingdom

Employer's website

https://www.williamfishermedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE

Medical Receptionist

RESPONSIBLE TO

Practice Manager

JOB PURPOSE

To ensure that the reception area runs smoothly and efficiently, providing a high level of service to patients, doctors, nurses and other members of the practice team.

Reception duties

Greet and direct patients and other visitors

Use of appointment system and monitoring flow of patients into consulting and treatment rooms, informing patients of any delays

Ensure that the patients without appointments but who need urgent consultation are seen in an appropriate manner liaising with the GP where necessary and signposting appropriately

Deal with general enquiries and complaints

Respond to needs of the clinical team

Register new patients and those seeking temporary cover, ensuring procedures are completed

Advise patients of relevant charges for non NHS services and accept payment

Enter requests for home visits onto the computer system including all relevant information and where necessary refer to the GP

Ensure that all requests for prescriptions are actioned the same day in line with practice protocols

Action requests for ambulance transportation

Give out test results in accordance with GP instructions

Ensure computer tasks are actioned on a daily basis

Ensure personal and practice emails are actioned on a daily basis

Ensure smooth running of the following days clinics by checking blood requests etc

At the end of the shift ensure any outstanding queries are handed over as necessary

Telephone Duties

Receive and make calls as required

Divert calls and take messages as appropriate

Signpost patients to the most appropriate service for their needs

Total familiarity with the telephone system

Management of appointment system

Ensure total familiarity with all appointment systems and clinics

Book appointments and reviews ensuring sufficient information is recorded to retrieve the correct patient record

Monitor effectiveness of the system and report any problems

Management of medical records

Ensure correspondence, reports, results etc are filed correctly into the electronic patient record

Tagging of new patient records as required

Entry of patient data onto the computer system

Deal with incoming mail from outside organisations and scan / attach to the patient record

Computer System

To be familiar with all aspects of the computer system keeping up to date with new tasks and developments

Familiarity with other IT systems such as Surgery Connect, AccuRx and E Consult

Promote use of the NHS App and support patients with set up if required

Adhere to practice security and confidentiality policies at all times

General

When required, open up reception at the start of day and make all necessary preparation to receive patients

Lock up reception at the end of day, ensuring practice area is totally secured

Observe health and safety guidelines at all times

General housekeeping - ensure reception, tea room and waiting areas are kept tidy

Any other reasonable duties as requested by the Practice Manager

Person Specification

Qualifications

Essential

• Good standard of general education
• Mathematics grade 4 or above
• English grade 4 or above

Desirable

• Medical Receptionist qualification
• Medical terminology training
• NVQII in Customer Service or equivalent
• IT Qualification

Experience

Essential

• Experience of working with the general public
• Experience of reception / admin work
• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Desirable

• Experience of working within General Practice
• Knowledge of EMIS and e-Consult clinical system
• Knowledge of clinical coding and summarising
• Secretarial skills an advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Houghton Medical Group

Address

The Health Centre

Church Street

Houghton le Spring

DH4 4DN

United Kingdom

Employer's website

https://houghtonmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Fixed Term Salaried General Practitioner

Contract: Fixed-Term until 31 March 2027 Hours: 3 Sessions per Week Location: Great Homer Street Medical Centre, Liverpool Accountable to: GP Partner and Practice Manager

Job Purpose

The Salaried GP will provide high-quality, patient-centred primary care services to the registered practice population, delivering care in accordance with the General Medical Services (GMS) Contract, professional standards and evidence-based practice.

The postholder will work as part of a multidisciplinary team to assess, diagnose, treat and manage patients across the full spectrum of primary care presentations. The role requires a commitment to delivering safe, effective and compassionate care whilst supporting the practice's focus on improving health outcomes and reducing health inequalities.

Key Responsibilities

Clinical Duties

• Provide a full range of primary medical services to registered patients.
• Undertake face-to-face, telephone and digital consultations as required.
• Assess, investigate, diagnose and treat patients presenting with acute and chronic conditions.
• Manage patients presenting with undifferentiated and undiagnosed illnesses.
• Develop and implement appropriate management plans.
• Manage patients with long-term conditions in line with local and national guidance.
• Provide preventative healthcare, screening, health promotion and lifestyle advice.
• Identify disease risk factors and support early intervention where appropriate.
• Prescribe in accordance with national and local prescribing guidance.
• Undertake home visits where clinically indicated.
• Provide appropriate palliative and end-of-life care in conjunction with community services.
• Maintain continuity of care where possible.
• Arrange appropriate referrals to secondary care and other services.

Care Planning and Patient Management

• Develop personalised care plans with patients and carers.
• Support self-management and patient engagement in their healthcare.
• Work collaboratively with patients to improve health outcomes.
• Recognise and respond appropriately to safeguarding concerns involving children and vulnerable adults.

Multidisciplinary Working

• Work closely with practice colleagues and members of the multidisciplinary team.
• Liaise effectively with community, secondary care and voluntary sector services.
• Participate in multidisciplinary meetings where appropriate.
• Support integrated care pathways and collaborative working.

Clinical Governance and Quality

• Maintain accurate and legally compliant patient records.
• Participate in clinical audit and quality improvement activity.
• Contribute to the achievement of contractual and quality targets.
• Participate in significant event reviews and patient safety initiatives.
• Work within GMC guidance and practice policies.

Professional Responsibilities

• Maintain full GMC registration and inclusion on the NHS England Performers List.
• Participate fully in appraisal and revalidation.
• Maintain mandatory training requirements.
• Participate in continuing professional development activities.
• Support the educational and training ethos of the practice.

Person Specification

Essential Qualifications

• MBBS or equivalent medical qualification.
• Full GMC Registration with Licence to Practise.
• Inclusion on the NHS England Performers List.
• MRCGP or equivalent.

Essential Experience

• Experience of working within UK General Practice.
• Experience in managing acute and chronic disease.
• Evidence of multidisciplinary team working.
• Understanding of clinical governance and quality improvement.

Essential Skills

• Excellent communication and consultation skills.
• Strong clinical decision-making abilities.
• Ability to prioritise workload effectively.
• Good IT and record-keeping skills.
• Commitment to patient-centred care.
• Ability to work independently and as part of a team.

Desirable

• Experience of working with socially and clinically complex populations.
• Experience of managing patients with multiple long-term conditions.
• Experience using EMIS Web.
• Knowledge of local healthcare pathways.

About the Practice

Great Homer Street Medical Centre is a GP training practice based in North Liverpool. The practice is led by one GP Partner and supported by three GPs, alongside an experienced multidisciplinary team.

The practice is committed to delivering high-quality primary care services, supporting professional development and providing compassionate, patient-centred care to its registered population.

Terms and Conditions

• Fixed-Term Contract ending 31 March 2027.
• Three clinical sessions per week.
• NHS Pension Scheme.
• Annual leave and study leave in accordance with NHS Terms and Conditions.

Person Specification

Qualifications

Essential

• MBBS, MBChB or equivalent medical qualification.
• MRCGP or equivalent qualification.

Desirable

• Additional qualification or accredited training in substance misuse.

Experience

Essential

• Assessing, diagnosing and managing acute and chronic medical conditions.
• Managing patients with complex healthcare needs and multiple long-term conditions.
• Working within a multidisciplinary team.
• Independent clinical decision-making.
• Delivering patient-centred care.
• Maintaining accurate and contemporaneous clinical records.
• Prescribing in accordance with national and local guidelines.
• Safeguarding children and vulnerable adults.
• Participating in clinical governance, audit or quality improvement activities.

Desirable

• Working with diverse patient populations.
• Working in an area of socioeconomic deprivation.
• Supporting vulnerable or marginalised patients.
• Working with patients affected by substance misuse.
• Managing patients with complex health, mental health and social needs.
• Working in a GP training practice.
• Using EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Homer Street Medical Centre

Address

First Floor, Mere Lane Health Centre

49-51 Mere Lane, Anfield

Liverpool

Merseyside

L5 0QW

United Kingdom

Employer's website

https://www.greathomerstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

• To provide the Dental Officers with clinical and administrative support to enable him/her to achieve his/her primary purpose, including the provision of dental hygiene treatment, oral hygiene instruction and education and any other appropriate clinical procedure as prescribed by a Dental Officer working towards improving and maintaining the oral health of entitled personnel.
• To undertake all activities described in the GDC Scope of Practice. Carrying out work under the direction of a registered dentist who has examined the patient and indicated in writing the course of treatment to be provided. This is in accordance with the Dental Auxiliary Regulations 1986, as amended by the Dental Auxiliaries (amended) Regulations 1991.
• To ensure that not less than 6.5 hours per day in 2 sessions are set aside for appointed patients.
• To comply with all Health and Safety Policy directives and legislation.
• To maintain own appointment book when a receptionist is not available and liaise between Dental Officer and patients concerning appointments.
• To carry out preventive cross infection procedures including sterilisation of instruments and materials in compliance with current legislation (HTM 01-05) and best practice as described in DPHC (Dental) SOPs Chapter 17.
• To manage his/her surgery to a high standard at all times with respect to cleanliness, equipment maintenance (including end-of-day), documentation and security.
• To accurately record treatment on the integrated Electronic Health Records (either) such as the Defence Medical Information Capability Programme (DMICP).
• To ensure that all periodontal patients and other risk categories that are entered on the IEHR are recalled for reviews and annual inspection appointments.
• To collect and promptly file FMed 271s of his/her concern, reporting any appointment delays or FTAs to the Practice Manager, receptionist and/or patient as appropriate.
• To carry out interim treatments (between dental examinations by the dentist), provided that the treatment intervals have been specified in the written prescription. (This is a GDC ruling and applies to DHs working in general practice,community or hospital service.)

Person Specification

Qualifications

Essential

• Essential Requirements/ Qualifications/ Experience:
• Must be a fully qualified hygienist registered with General Dental Council (GDC) without restrictions.
• Must hold valid suitable and appropriate indemnity insurance with a recognised dental defence organisation.
• Must have completed GDC highly recommended Continuing Professional Development (CPD) including medical emergencies, safeguarding children and vulnerable adults, disinfection and decontamination, radiography and radiation protection.
• Must be trained and current in emergency and resuscitation procedures and have practised and tested these procedures at least annually in accordance with Resuscitation Council (UK) guidelines and (in accordance with JSP 950 Leaflet 4-6-1 DMS CPR Standards and Training.
• Must have undertaken the additional health clearance checks for clinicians required to perform Exposure Prone Procedures (in accordance with the Department of Health policy entitled Health clearance for tuberculosis, hepatitis B, hepatitis C and HIV: New Healthcare Workers).
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Helston

Cornwall

TR12 7RH

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

• Provide a full range of medical services as defined in the core GMS contract, additional and enhanced services where appropriate.
• Provide other personal medical services to meet identified patients need.
• Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare professionals within the organisation.
• Assess the healthcare needs of patients with undifferentiated and undiagnosed problems.
• Screen patients for disease risk factors and early signs of illness.
• Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education.
• Work within current ICB policy for prescribing.
• Complete any tasks/duties set by the partners or practice manager.