Job description

Job responsibilities

The role of the Senior Nursing Assistant is to assist the trained nurse in delivering physical, social, and psychological care to the patient / client with mental health problems / illness, admitted to the Unit or within the community.

The post holder will be required to work both within the ward unit and with clients in the community. This will involve contact with relatives, carers and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes.

The post holder will be directed to undertake tasks once adequate instruction has been given by the trained nurse and both parties are confident that the task can be fulfilled competently. The post holder will provide support and mentorship to junior staff.

However, the trained nurse is required to carry the responsibility for decision making and direction.

The role of the senior health care assistant is to assist the trained nurse in delivering physical, social and psychological care to the patient / client with mental health problems / illness, admitted to a Livewell South West (LWSW) MH unit. The primary function of this role is to support patients during their acute illness to prevent them being sent out of area. The aim is to support individuals to receive the best care close to home.

The post holder will be responsive to the needs of the patients across the hospital sites. As directed by the senior nurse, this requires the ability to travel at short notice from base.

The post holder will be required to work within all the specified Mental health wards of LWSW. This will involve contact with relatives, carers, and other agencies. They will carry out interventions as part of the care plans and record information using the CPA process on electronic patients notes under the supervision of the registered nurse

The post holder will be based within the adult acute service on Harford for managerial support and line management.

Job responsibilities

To work under the direction of a registered member of nursing staff, but at times will not have direct supervision.

To carry out efficiently and effectively task and instructions assigned by the trained nurse.

To undertake only those tasks for which she / he has had instruction and is competent to fulfill.

To maintain confidentiality in respect of the patient / client at all times.

To be aware of Health and Safety at Work Act and the implications for the work environment.

To know how to report accidents and untoward incidents and to do so promptly.

To ensure understanding of the patients needs and risks. To obtain knowledge of Trust policies, procedures and practices and carry out duties in accordance with them.

To be aware of legal issues and have an understanding of the Mental Health Act.

To support community activities either on a 1:1 basis or in small groups.

To be an active member of the provision of care to the patient / client.

Co-facilitate groups with qualified staff.

To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.

To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual.

To assume co-responsibility for maintaining skills and knowledge levels.

To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.

Escort patients to other wards / departments or other areas designated by trained staff, which may include the community.

Contribute to the assessment, planning, implementing and evaluating care to patients.

This to include participation in case review and assessment for admission / discharge process.

Make appropriate records in the multi-disciplinary patient file / electronic records, which will then be counter signed by a registered nurse.

To assist the patients personal care and record patients observations in accordance with the Care Plan.

Record and manage patients property.

Undertake specific responsibilities designated by the Ward Manager.

To undertake mandatory and other training as directed by the Trust.

To participate in continuing role / personal development using the appraisal system.

To receive line management support and supervision.

To contribute to any audit process.

To behave in a manner which does not bring the Trust into disrepute.

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.

This job will be reviewed within the appraisal process on an annual basis.

The post holder is required to conform to Livewell South West policies on Health, Safety, Fire procedures, record keeping and confidentiality.

To undertake annual competency assessment appropriate to the role

Person Specification

Qualifications

Essential

• NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification. -Care certificate -Other evidence of training or development relevant to working within mental health settings. -Ability to participate in activities with patients -Ability to contribute to the process of and the delivery of high standard of care as planned in care programme

Desirable

• Evidence of training or development relevant to working within mental health settings.

Experience

Essential

• Experience within in a Mental Health setting Band 2 level or equivalent or Band 3 level or equivalent Awareness of vulnerable adult / protection issues and guidance Recent experience of working in a care setting Team working Clinical governance Ability to work with minimum of supervision To undertake baseline physical observations Evidence of continuing professional development

Desirable

• Experience of variety of Mental Health settings Previous experience working in a multidisciplinary team. Working within an NHS setting Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Specific Skills

Essential

• Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers Ability to engage patients in activities off the Unit Ability to manage time and plan work. To complete clinical records To take leadership and direction from qualified staff To participate in unsupervised tasks and provide accurate feedback to relevant parties. Ability to work in a team effectively Demonstrate basic IT skills Awareness of personal safety Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group. Physical Intervention in a ward environment Care plans and risk assessments Confidentiality De-escalation skills Motivated Compassionate Empathetic Reliable Confidence in dealing with patients Ability to work in stressful conditions Ability to work as part of a team.

Desirable

• Flexible approach to working arrangements

Additional Requirements

Essential

• Friendly and caring manner Approachable An appreciation of working with a wide age group of clients Flexible approach To work rotational shift pattern over 24 hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Glenbourne Unit

Morlaix Drive, Derriford

Plymouth

Devon

PL6 5AF

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To manage a patient caseload in a primary care setting and provide high-quality, patient-centred medical care to registered and temporary patients.

Key Responsibilities

Clinical Duties

• Conduct face-to-face and telephone consultations.
• Undertake home visits and visits to nursing and learning disability homes.
• Assess, diagnose, treat, and manage patients' healthcare needs.
• Develop care plans in line with practice protocols.
• Screen patients for illness and risk factors.
• Provide health education and counselling.
• Refer patients to appropriate services when required.
• Admit and discharge patients from the caseload.
• Review blood results and provide cover for absent GP colleagues.

Prescribing and Record Keeping

• Issue acute and repeat prescriptions.
• Prescribe in accordance with practice formularies and clinical guidance.
• Maintain accurate, clear, and timely clinical records.
• Collect audit data and contribute to clinical governance activities.
• Assist with patient record summarising and clinical coding.

Communication and Team Working

• Treat all patients with dignity, respect, and professionalism.
• Communicate effectively with colleagues, patients, carers, and external agencies.
• Contribute to multidisciplinary team working.
• Participate in practice meetings and service improvement initiatives.

Quality and Governance

• Support quality improvement and risk management.
• Comply with GMS contract and QOF requirements.
• Follow all practice policies and procedures.
• Manage workload, time, and resources effectively.
• Contribute to audits and evidence-based practice.

Training and Development

• Participate in mandatory and ongoing training.
• Maintain continuing professional development (CPD).
• Take part in annual appraisal and performance reviews.
• Support the learning and development of colleagues where appropriate.

Equality, Diversity and Inclusion

• Treat everyone fairly and without discrimination.
• Respect the rights, dignity, beliefs, and needs of patients and colleagues.
• Promote an inclusive and non-judgemental environment.

Confidentiality and Information Governance

• Maintain strict confidentiality of patient, staff, and practice information.
• Comply with Data Protection, Caldicott principles, and Freedom of Information requirements.
• Ensure secure handling, storage, and disposal of sensitive information.

Health and Safety

• Follow infection prevention and control procedures.
• Identify and report health and safety risks.
• Use personal protective equipment appropriately.
• Maintain safe and tidy working environments.

Facilities and Security

• Understand and follow building security procedures, including alarm systems.

Review Clause

The job description may be amended as services and organisational requirements develop and will be reviewed through the annual appraisal process.

Core Competencies Evidenced by the Role

• Clinical decision-making
• Patient assessment and diagnosis
• Communication and interpersonal skills
• Teamwork and collaboration
• Leadership and professional accountability
• Time management and organisation
• Confidentiality and information governance
• Quality improvement and clinical governance

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of medicines management
• Experience of ICB initiatives
• General understanding of the primary care contact
• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP

Qualifications

Essential

• Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• National Performers List registration (England)
• Independent prescriber
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation Evidence of last appraisal
• Eligibility to practice in the UK independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mitcheldean Surgery

Address

Brook Street

Mitcheldean

Gloucestershire

GL17 0AU

United Kingdom

Employer's website

https://www.mitcheldeansurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or knowledge

Essential

• Professional knowledge acquired to degree level or equivalent
• Management/supervisors studies
• Served a recognised apprenticeship
• Postgraduate qualification in building services
• Knowledge of REVIT and BIM software
• Knowledge of all Microsoft applications

Desirable

• Management qualification
• Membership of professional body

Experience

Essential

• Experience in building services/ maintenance
• Appropriate work experience
• Freedom to act to their own ability and on behalf of the Health Board

Desirable

• Working within the NHS
• Experience of building services management in a health setting

Qualities

Essential

• Good communicator
• Available for out of hours working
• Puts Patients first
• Works in collaboration with colleagues as part of a team

Desirable

• Ability to travel between sites in a timely manner
• Self-motivated
• Customer focussed
• Ability to get on with people

Aptitude and Abilities

Essential

• Able to work on own initiative and prioritise own time and plan workload
• Ability to work under pressure and to tight deadlines
• Able to work as part of a team
• Well-developed inter personal skills
• Enthusiastic and self-motivated
• Takes responsibility for own learning and development and maintains professional standards
• PC literate including working knowledge of Microsoft applications

Desirable

• Presentation skills
• Excel and data analysis skills
• Creative, problem-solver
• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Nevill Hall Hospital

Brecon Rd

Abergavenny

NP7 7EG

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Qualifications

Essential

• Previous experience in a GP surgery / healthcare setting is desirable.
• Proficiency in using clinical systems (e.g., EMIS Web).
• Excellent communication and interpersonal skills.
• Strong IT and administrative skills (Microsoft Office, email, digital systems).
• Ability to multitask and remain calm under pressure.
• Commitment to confidentiality, professionalism, and patient care.

Employer details

Employer name

Alastair Ross Medical Practice

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ

United Kingdom

Employer's website

https://www.alastairross.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This is a new and exciting opportunity for an experienced Occupational Therapist to join our well-established Occupational Therapy team in a newly developed Mental Health focused Occupational Therapy role. This role offers a new opportunity to help shape an innovative model of mental health occupational therapy within Primary Care.

In addition to our established primary care OT roles, this new post has a dedicated focus on proactive mental health rehabilitation and supporting patients with complex mental health needs who are at risk of becoming high users of primary care services.

A significant proportion of the role will focus on identifying patients with an at-risk mental state early, providing timely rehabilitation, improving self-management, reducing dependency on primary care appointments and preventing deterioration that may otherwise lead to crisis presentations, secondary care referrals or hospital admission.

Working alongside our well-established Occupational Therapy team, General Practitioners and the wider multidisciplinary team, the successful candidate will provide goal-focused interventions for patients experiencing significant functional decline because of mental illness and/or underlying neurodiversity.

The postholder will play a key role in developing proactive care pathways across the PCN and maintaining strong partnerships with community mental health services, university wellbeing services and third sector organisations. The role will involve working collaboratively with the existing OT Team, Lead OT, Clinical Directors and Primary Care Managers.

The new full-time occupational therapist will also be working with the existing OT team, providing interventions as part of the existing core OT service.

The existing service is predominantly practice based, providing timely access to patients. The new occupational therapist will have a template of appointments, both face-to-face and telephone across both practices. Alongside the rest of the OT team, they will support the Lead Occupational Therapist in managing referrals, providing training and attending meetings such as our monthly Mental Health MDT. The candidate will also have access to CPD opportunities, funded training, and join a friendly and supportive team of experienced Occupational Therapists.

Contributing to the core Occupational Therapy service, the postholder will be involved in a wide range of work to improve the outcomes of patients who require support with their everyday lives. This will include working directly with a diverse patient list, predominantly working with mental health conditions including neurodiversity, personality disorders, eating disorders, OCD, generalised anxiety and depression, as well as chronic pain, chronic fatigue, amongst other conditions. Experience of working with mental health and managing risk is essential.

The successful candidate will be kind, empathetic and compassionate, with the ability to build trusting therapeutic relationships and help patients feel supported and at ease. They will possess strong occupational therapy knowledge and clinical reasoning skills and be confident applying occupational therapy within an innovative and evolving area of primary care practice.

They will have experience in the assessment, management and rehabilitation of patients with complex mental health needs and a genuine passion for improving mental health outcomes. The postholder will be dynamic, proactive and resilient, with the confidence to work autonomously and make sound clinical decisions in complex situations.

The successful candidate will be comfortable working within an environment where positive risk-taking and clinical judgement are essential. They will have a good understanding of mental health risk assessment, risk stratification and risk management within a primary care setting, recognising when to escalate concerns and work collaboratively with the wider multidisciplinary team.

As this is a newly developed role, the ability to use initiative, adapt to change and contribute to the ongoing development of the service will be essential.

Person Specification

Skills and Knowledge

Essential

• Excellent communication and interpersonal skills
• Excellent clinical reasoning and decision-making skills
• Ability to undertake comprehensive occupational therapy assessments
• Strong understanding of recovery-focused mental health practice
• Knowledge of functional assessment and occupational rehabilitation approaches
• Ability to assess, manage and appropriately escalate clinical risk
• Understanding of mental health risk stratification within primary care
• Ability to build therapeutic relationships with patients experiencing complex mental health needs
• Excellent organisational and time management skills
• Ability to prioritise workload and work independently
• Ability to work collaboratively as part of a multidisciplinary team
• Ability to manage uncertainty and work confidently within an evolving service
• Confident using electronic patient record systems and Microsoft Office
• Understanding of proactive care and population health management
• Knowledge of community, voluntary and third sector mental health services

Desirable

• Knowledge of Primary Care Networks and the NHS Long Term Plan
• Understanding of psychotropic medication and its impact on occupational performance

Qualifications

Essential

• BSc (Hons) or Pre-registration MSc in Occupational Therapy
• Registered with the Health and Care Professions Council (HCPC)
• Member of the Royal Collage of Occupational Therapists (please note this is essential as it provides your indemnity insurance, the PCN will cover the annual cost of this)
• Significant post-registration experience working as an Occupational Therapist
• Demonstrated experience operating at an advanced level of practice
• Significant experience working with adults experiencing complex mental health conditions
• Experience undertaking comprehensive mental health and functional assessments
• Experience of risk assessment and risk management within mental health services
• Experience of developing and delivering goal-focused rehabilitation programmes
• Experience working autonomously and managing a clinical caseload
• Experience working within a multidisciplinary team
• Excellent literacy, numeracy and IT skills

Desirable

• Experience working within Primary Care
• Experience working in Community Mental Health Services
• Experience supporting patients with neurodiversity (e.g. ADHD and Autism)
• Experience of service development or quality improvement projects
• Experience working with university-aged adults or young adults
• First Contact Practitioner Occupational Therapy Roadmap completed

Personal Attributes

Essential

• Kind, compassionate and empathetic
• Professional, trustworthy and approachable
• Resilient and emotionally intelligent
• Motivated to improve outcomes for patients with complex mental health needs
• Proactive and solution-focused
• Flexible and adaptable to changing service needs
• Ability to use initiative and work independently
• Committed to continuous learning and professional development
• Passionate about developing innovative occupational therapy services within Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Leeds Student Medical Practice

Address

4 Blenheim Walk

Leeds

LS2 9AE

United Kingdom

Employer's website

https://www.leedsstudentmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

CLINICAL RESPONSIBILITIES:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking, and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• Developing care plans for health in consultation with patients and in line with current practice.
• Disease management protocols.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

ADDITIONAL RESPONSIBILITIES:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing,confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality

The post holder will:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Please provide details of your CPD, using examples where necessary.
• Please provide your registration number of your GMC professional registration.

Experience

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Knowledge and skills

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Personal Qualities

Essential

• Please provide details for why you would be a great fit for this role and why you have decided to apply.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Integrated Community Services

Address

Hama Medical Centre

11 Nottingham Road

Kimberley

Nottingham

NG16 2NB

United Kingdom

Employer's website

http://picsnhs.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Receptionist

REPORTS TO: Practice Manager

HOURS: Morning sessions run from 07:45am until 12:45pm and afternoon sessions run from 13:45pm until 18:45pm.

Job Summary:

The purpose of the role is to:

• Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Receive, assist and direct patients in accessing the appropriate appointments, service or healthcare professional in a courteous, efficient and effective way
• Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of clerical support to clinical staff and other members of the Practice team
• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice reception team are defined in the job description and may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels.

Person Specification

Qualifications

Essential

• Minimum GCSE Grade A to C in English and Maths. IT Literate including Outlook & Word. Excellent communication skills (verbal and written) with ability to deal confidently with patients from all backgrounds.

Experience

Essential

• Prioritisation of workload and being able to self-manage.
• Ability to work without direct supervision and determine own workload priorities and where appropriate make safe and suitable decisions.
• Able to investigate problems and implement corrective actions. Working with confidential, sensitive information

Desirable

• Previous experience of working as a receptionist in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Warmdene Surgery

Address

County Oak Medical Centre

Carden Hill

Brighton

BN1 8DD

United Kingdom

Employer's website

https://www.warmdenesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Greeting patients and visitors in a courteous and professional manner
• Answering telephone calls and managing appointment bookings
• Processing prescriptions, referrals, clinical letters, and samples
• Ensuring the reception area is tidy, organised, and welcoming
• Working as part of a team to support the smooth running of the practice
• Ensuring the delivery of safe, high-quality care to all patients
• Managing the amalgamation and processing of new patient records
• Following all practice policies and procedures
• Completing administrative tasks, including scanning, filing, and data entry
• Liaising with clinicians, patients, and external healthcare professionals
• Ensuring administrative work contributes to meeting QOF, BQC, and IIF KPIs

Person Specification

Qualifications

Essential

• GCSE Grades A - C in English and Maths
• Microsoft literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alastair Ross Medical Practice

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

Lancashire

BL2 6DQ

United Kingdom

Employer's website

https://www.alastairross.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

As Senior Administrator, you will be a senior member of the practice administration team, responsible for the accurate, timely and effective processing of clinical correspondence and workflow across the practice.

Clinical correspondence and workflow will form the majority of the role. This includes processing incoming clinical correspondence, applying appropriate read codes, identifying actions arising from correspondence, flagging and routing information to the appropriate clinician or team, and ensuring that patient records are accurately and appropriately updated.

You will undertake the full range of administrative duties while providing a higher level of experience, knowledge and support than expected of an Administrator. You will act as a key point of support for the administration team, assisting colleagues with queries, supporting quality and consistency, and helping the Administration Lead to maintain effective workflow processes and standards.

The post-holder will be expected to work confidently and independently within established protocols, recognising when information or activity requires escalation to the Administration Lead or an appropriate clinician. The role does not have formal line-management responsibility.

The Senior Administrator will contribute to the development and improvement of administrative systems and processes and will support the training and development of less experienced members of the team.

This role provides a potential development pathway towards a future Deputy Administration Lead position for the right individual, subject to performance, development, organisational need and the availability of a suitable position.

The role is office based at the Dorchester site and is not a hybrid or home-working role. There may be an occasional/ad hoc requirement to work from Portesham Surgery to meet service or staffing requirements.

• Process incoming clinical correspondence and workflow accurately, efficiently and within agreed timescales.
• Read and apply appropriate codes to clinical correspondence and workflow items in SystmOne, in accordance with practice protocols.
• Identify actions arising from correspondence and ensure these are appropriately flagged and routed to the relevant clinician or team.
• Process hospital letters, discharge information, results, outpatient correspondence and other incoming clinical information.
• Ensure patient records are updated accurately, completely and securely.
• Recognise urgent, clinically significant or otherwise concerning information and escalate appropriately.
• Monitor outstanding workflow and support the maintenance of agreed turnaround times.
• Provide advice and support to Administrators on coding, workflow and more complex correspondence.
• Undertake quality checks and identify recurring coding, workflow or data quality issues for escalation to the Administration Lead.
• Support the development and consistent application of workflow processes and protocols.

The post-holder is not responsible for making clinical decisions. Where clinical judgement is required, the matter must be escalated to the appropriate clinician.

• Act as an experienced point of contact for Administrators, providing day-to-day guidance and support.
• Support the induction, training and development of new and less experienced Administrators.
• Assist the Administration Lead with monitoring workflow, workload and turnaround times.
• Undertake administrative quality checks, audits and data quality activity as required.
• Identify opportunities to improve administrative processes, efficiency and consistency.
• Contribute to the development and review of SOPs, guidance and administrative processes.
• Support the Administration Lead with resolving routine workflow and administrative issues.
• Escalate significant risks, concerns, recurring errors or performance issues appropriately.
• Develop knowledge and skills to support potential future progression towards Deputy Administration Lead responsibilities.

• Process third-party requests, including insurance, solicitor and Subject Access Requests, in accordance with practice procedures and information governance requirements.
• Undertake medical record summarising, scanning, uploading and other data administration as required.
• Maintain relevant administrative spreadsheets, trackers and documentation.
• Provide general administrative support to the wider clinical and non-clinical team.
• Support practice projects, audits and service improvement initiatives as required.
• Work flexibly across the administration function and provide occasional/ad hoc support at Portesham Surgery when required.

The Senior Administrator role provides an opportunity for an experienced Administrator to develop their skills and take on increased responsibility within the practice.

The post-holder will have opportunities to develop skills and experience in clinical correspondence and workflow oversight, quality assurance, supporting colleagues, process improvement, audit, training and leadership.

For the right individual, successful development within the role may provide a pathway towards a future Deputy Administration Lead position.

Progression is not automatic and would be dependent upon performance, demonstrated competence, development, organisational need and the availability of a suitable position.

The post-holder will have access to confidential information relating to patients, carers, colleagues, clinicians and the practice as a business organisation.

All information must be treated as strictly confidential and handled in accordance with practice policies, GDPR, data protection legislation and information governance requirements.

The post-holder will act as a role model for appropriate handling of confidential and sensitive information.

The post-holder will assist in promoting and maintaining their own and others' health, safety and security in accordance with the practice Health & Safety, Infection Control and other relevant policies.

This includes:

• Identifying and reporting hazards and risks.
• Following appropriate infection control procedures.
• Maintaining a safe and tidy working environment.
• Undertaking mandatory training.
• Reporting potential risks appropriately.
• Demonstrating due regard for safeguarding and promoting the welfare of children and vulnerable adults.

The post-holder will:

• Treat patients, carers and colleagues with dignity, respect and fairness.
• Support equality, diversity and inclusion within the workplace.
• Communicate in a welcoming, non-judgemental and respectful manner.
• Recognise and respond appropriately to differing needs.

The post-holder will:

• Participate in the practice's annual appraisal and performance review processes.
• Take responsibility for their own learning and professional development.
• Complete mandatory and role-specific training.
• Identify development needs and work with the Administration Lead to address these.
• Support the learning and development of less experienced colleagues.

The post-holder will:

• Work in accordance with practice policies, procedures, protocols and governance requirements.
• Identify and escalate quality, safety, data quality and information governance concerns.
• Participate in audits and quality improvement activity.
• Contribute ideas and suggestions to improve administrative systems and services.
• Take accountability for the accuracy and quality of their own work.

The post-holder will communicate effectively with patients and carers, clinicians and clinical staff, administrative colleagues, practice managers and senior staff, and external organisations and third parties.

The post-holder will adapt their communication style appropriately to the situation and the needs of the person they are communicating with.

This Job Description is not exhaustive and will be reviewed periodically to reflect the changing needs of the practice.

The post-holder is expected to undertake any other reasonable duties appropriate to the level of the post, as requested by the Administration Lead, Site Operations Manager, Partners or Senior Management Team.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE English and Mathematics at grade C/4 or above or equivalent

Desirable

• Relevant administrative, business or IT qualification

Additional Skills and Attributes

Essential

• Evidence of excellent attention to detail and accuracy.
• Evidence of good organisational and time-management skills.
• Evidence of good written and verbal communication skills.
• Evidence of ability to work independently and as part of a team.
• Evidence of ability to identify issues and escalate appropriately.
• Evidence of ability to support and guide colleagues.
• Evidence of good understanding of confidentiality and data protection.
• Evidence of a proactive and solution-focused approach.
• Evidence of commitment to continuous improvement.
• Evidence of willingness to develop and take on additional responsibility.

Desirable

• Evidence of potential for future leadership development.
• Evidence of experience contributing to improvements in systems or processes.

Experience

Essential

• Evidence of experience in an administrative or data-focused role.
• Evidence of managing own workload and prioritising competing tasks.
• Evidence of working accurately with confidential or sensitive information.
• Evidence of using computerised systems and databases.
• Evidence of providing support or guidance to colleagues.

Desirable

• Evidence of experience working in General Practice or a healthcare environment.
• Evidence of using SystmOne or another clinical system.
• Evidence of processing clinical correspondence or workflow.
• Evidence of read coding and/or medical record summarising.
• Evidence of quality checking, audit or process improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Prince of Wales Surgery

Address

Prince Of Wales Surgery

St. John Way

Dorchester

Dorset

DT1 2FD

United Kingdom

Employer's website

https://princeofwalessurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Expert Clinical Practice

Make complex clinical decisions and provide senior medical leadership in situations of uncertainty, including prognosis, treatment escalation and end-of-life decision-making.

Undertake complex and sensitive holistic care assessments and plan, implement and evaluate care utilising advanced communication skills.

Ensure accurate and timely clinical documentation in line with organisational requirements.

Identify areas for improvement and development which will enhance the palliative care provision for patients and carers.

Work with the other clinical leads within the hospice in undertaking service improvements as identified.

Provide clinical leadership for the Medical and ANP Team in the absence of the Lead Consultant.

Actively promote and develop evidence based clinical practice.

Help to create a culture that is respectful, fair, supportive, and compassionate by role modelling behaviours consistent with these values.

Undertake consultant rounds and attend MDT Meetings.

Provide IPU cover when others on AL/sick etc if a suitable locum cannot be arranged.

Provision of outpatient clinics when appropriate at Weldmar Hospicecare IPU.

Undertake domiciliary visits for advice and assessments.

On call commitment the post holder will be part of the on-call rota providing support to those cared for by Weldmar Hospicecare and providing specialist palliative care advice to other healthcare professionals in the catchment area.

Assist with the recruitment of new doctors and senior nurse posts.

You will initially be the Deputy Caldicott Guardian for Weldmar.

Participate in annual appraisal, revalidation and continuing professional development in line with GMC requirements.

Act as Clinical Supervisor for GP trainees.

Contribute to the Patient Services Risk Register

Leadership and Strategy

Provide clinical leadership in partnership with the Director of Clinical Services and the Lead Consultant around service developments, clinical governance and review of policies and procedures.

Take an active role in the planning, development, and delivery of organisational strategy and services to achieve service objectives and continuous improvement of wider specialist palliative care services.

Provide professional leadership, vision and direction for the medical and ANP team.

Ensure performance management arrangements are in place for the medical team that adhere to Weldmar standards and policies.

Directly line manage junior members of the medical/ANP team.

Ensure medical trainees on placement at the IPU receive appropriate support and supervision.

Contribute to the leadership of clinical audit and research activity within the hospice, including identifying priorities, contributing to delivery where appropriate, and ensuring findings are used to improve patient care. Support a culture of enquiry and evidence-based practice within the clinical team.

Attend the Clinical Leadership Group in the absence of the Lead Consultant.

Contribute to the review and authorship of clinical policies

Maintain close working links with Supportive Care UK for the provision of second on call support when required.

Teaching & Education

Be competent in delivering education and training sessions at all levels for a variety of stakeholders, patients and their carers.

With the Learning & Development team, identify training needs of the clinical teams and participate in the wider hospice education programme.

Participate in the development of clinical standards within the total quality audit framework of the Hospice and undertake clinical audit activity as required.

Support the ongoing professional development of the ANPs and the development of the trainee ANP.

Provide teaching to GP trainees, medical students, doctors and other healthcare workers on placement at Weldmar.

Person Specification

Experience

Essential

• Significant experience in Palliative Medicine.
• Proven leadership experience.
• Experience of working in and relating to the complex and political external environment of health and social care.
• Experience in being on call and providing specialist palliative care telephone advice out of hours at senior level.
• Experience of working within a multi-professional team.
• Significant experience of effectively managing patients with complex physical, psychological and social needs.
• Experience of teaching in a variety of settings and to different trainees, and be willing to teach others as part of the role.

Qualifications

Essential

• Full GMC registration, have a higher postgraduate qualification e.g. MRCP/MRCGP, and be entered on the GMC specialist register in Palliative Medicine
• Be on GMC Specialist Register in Palliative Medicine or due to complete Certificate of Completion of Specialist Training within 6 months.
• Understanding of clinical governance structures and audit processes.
• Excellent understanding of communication skills to both patients and colleagues, as well as principles of clinical leadership.

Skills and Abilities

Essential

• Highly advanced communication and interpersonal skills, including the ability to gain confidence and trust.
• Commitment to the development others, with the ability to influence and motivate.
• Excellent team working skills, including ability to work effectively with a diverse range of colleagues / individuals involved in palliative care service delivery and demonstrate positive outcomes for patients.
• Ability to work as part of a multi-disciplinary team and being a good team player is essential.
• Ability to think creatively and contribute to strategic development.
• Ability to plan and develop services in collaboration with other agencies.
• Ability to work autonomously, cope under pressure and to recognise and deal with stress in self and others.
• Forward thinking and able to engage and motivate others in leading, managing and responding to change.
• Able to translate national policy into local practice and understand its impact.
• Able to influence local health and social care and maintain Weldmars reputation as a key player.
• Awareness of own limitations.
• Ability to respond to change.
• Understanding of and adherence to the principles of Good Medical Practice set out by the General Medical Council.

Other Requirements

Essential

• An Enhanced plus Adult barred list Disclosure and Barring Service (DBS) Check: which will disclose any spent and unspent convictions and cautions (subject to filtering), as well as any relevant police information plus a check of the relevant Barred List/s. It may disclose other information that the police consider is relevant to the role and level of check applied for.
• Commitment to the values and ethos of Weldmar Hospicecare.
• Act as an advocate and ambassador for the Charity.
• Commitment to and understanding of equality and diversity and how this translates into good practice.
• Understands and conforms to Weldmar Hospicecare infection prevention and health and safety policies and actively promotes best practice at all times.
• Commitment to own continued personal development.
• Ability to travel which requires a full valid driving licence and business insurance (if applicable).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Weldmar Hospicecare

Address

Herringston Road

Dorchester

Dorset

DT1 2SL

United Kingdom

Employer's website

https://www.weld-hospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide administrative duties including but not limited to:

Processing patient registrations

Scanning and Read Coding incoming correspondence

Navigating software systems to identify results and support audit trails

Respond to telephone enquiries, faxes and emails promptly,

Action outgoing/incoming calls to patients, hospital staff etc.

To provide Receptionist duties including but not limited to:

Booking in patients on the computerised appointments system

Issuing (repeat or pre-arranged) prescriptions, sick notes, or completed medical reports

Collecting fees for non-NHS work

Answering all incoming calls in an efficient helpful manner, directing calls to the appropriate extension quickly and effectively

Dealing with hospital letters, reports, test results etc, according to protocol

Arranging home visits and arrange appropriate administration i.e. Notes summary, if required

Person Specification

Experience

Essential

• 5 GCSEs (or equivalent) A* - C including English and Maths
• High level of written and oral skills
• High level of computer skills including word processing and spread sheet applications
• Good numeracy, accuracy and literacy skills.
• A positive attitude, committed to excellent customer service
• Ability to meet deadlines
• Proven ability to work well under pressure
• A high regard for confidentiality
• Highly organised, with excellent attention to detail
• Strong team worker

Desirable

• Working with EMIS Web
• Working in an administrative or receptionist role in a GP Practice or NHS hospital setting

Employer details

Employer name

Birtley Medical Group

Address

Durham Road

Birtley

Chester Le Street

County Durham

DH3 2QT

United Kingdom

Employer's website

http://birtleymedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Support the effective delivery of services to stakeholders, as defined by agreed service specifications.
• Ensure all financial information provided is timely, accurate and relevant, and is produced in accordance with the relevant reporting timetable.
• Complete all statutory, internal and external reporting for all areas of responsibility, including preparation of relevant working papers.
• Contact internal and external stakeholders to resolve queries.
• Manage the reconciliation of financial information, taking action where necessary to support in resolving any reconciling items.
• Provide leadership to junior colleagues within their designated team.

Person Specification

Qualifications

Essential

• AAT level 3 / NVQ level 4 / Part Qualified Accountant or equivalent.

Desirable

• Minimum 5 GCSE's Grade A-C or 5 to 9 including Maths and English or equivalent.

Experience

Essential

• Experience of working autonomously with confidential and sensitive information.

Desirable

• Experience of staff management.
• Experience of large integrated financial systems and dealing with large volumes of data in analysis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East & North Cumbria ICB

Address

Pemberton House

Colima Avenue

Sunderland Enterprise Park

SR5 3XB

United Kingdom

Employer's website

https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

• Provide comprehensive primary medical services to registered patients.
• Assess, diagnose and manage acute and chronic illnesses.
• Undertake face-to-face, telephone and digital consultations.
• Carry out home visits where clinically appropriate.
• Prescribe safely and cost-effectively in accordance with national and local guidance.
• Arrange and interpret appropriate investigations.
• Refer patients appropriately to secondary care and community services.
• Promote preventative healthcare and health education.
• Manage long-term conditions in line with national guidance.
• Maintain accurate and contemporaneous clinical records.
• Participate in safeguarding adults and children in accordance with practice policies.
• Recognise and manage medical emergencies.

• Work collaboratively with GPs, nurses, pharmacists, healthcare assistants, reception, dispensary and administrative teams.
• Support colleagues in delivering safe, efficient patient care.
• Participate in MDT meetings where appropriate.
• Contribute to a positive, supportive and respectful working environment.

• Contribute to Quality and Outcomes Framework (QOF), Enhanced Services and other contractual requirements.
• Participate in clinical audit and quality improvement projects.
• Contribute to significant event analysis and learning.
• Support the implementation of national and local guidance.
• Maintain compliance with GMC standards and appraisal requirements.
• Participate in clinical governance activities.

• Contribute to the ongoing development of practice services.
• Support service redesign and innovation to improve patient care.
• Assist in developing practice policies and clinical protocols where appropriate.
• Promote efficient and sustainable working practices.
• Support mentoring, supervision and education of learners and colleagues where appropriate.

Following appointment to Partnership, responsibilities may include:

• Contributing to the strategic leadership of the practice.
• Supporting business planning and practice development.
• Participating in financial and operational decision-making.
• Helping ensure the long-term sustainability of the practice.
• Acting as a leader within the multidisciplinary team.
• Representing the practice at Primary Care Network and external meetings where appropriate.

The post holder will:

• Maintain full GMC registration and a licence to practise.
• Participate in annual NHS appraisal and five-yearly revalidation.
• Undertake mandatory training.
• Maintain appropriate medical indemnity.
• Work within GMC Good Medical Practice.
• Maintain patient confidentiality and comply with UK GDPR and Data Protection legislation.
• Follow all practice policies relating to health and safety, infection prevention and control, safeguarding and equality, diversity and inclusion.

This job description is intended as a guide to the main responsibilities of the post. It is not exhaustive and may be reviewed in consultation with the post holder to meet the changing needs of the practice.

Person Specification

Qualifications

Essential

• Qualified GP
• Full GMC registration
• Performers List registration
• Appropriate defence indemnity
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently

Personal Qualities

Essential

• Effective time management (planning, organising and prioritising) with excellent problem solving and analytical skills
• Demonstrate personal accountability, emotional resilience and work well under pressure
• High levels of integrity and loyalty
• Ability to follow legal, ethical and professional standards, including policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Ability to work under pressure and in stressful situations
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Effectively able to communicate in a clear manner and understand the needs of the patient
• Commitment to ongoing professional development
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Polite and confident
• Motivated, forward thinker
• Effectively utilise resources

Experience

Essential

• Ability to both work autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• Experience of providing home visits
• Minimum of two years as a salaried GP
• General understanding of the primary care contract
• Proven ability to evaluate the safety and effectiveness of own clinical practice
• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understanding of the importance of evidence based practice
• Good MS Office and clinical system IT knowledge
• Understanding of the spectrum of clinical governance processes
• Excellent communication skills (written and oral) including recording of accurate clinical notes
• Knowledge of health promotion strategies
• Ability to work within own scope of practice and understand when to refer to GP colleagues
• Experience of triage and the ability to effectively assess and diagnose
• Ability to listen whilst being honest and caring and be both sensitive and empathetic in distressing situations
• Understanding of the local pathology tests processes and the ability to processing the results with advising patients accordingly
• Ability to assess and manage acute deteriorations /exacerbations of long-term conditions
• Understanding of safeguarding adults and children
• Understanding of the importance of evidence-based practice
• Understanding and knowledge of QOF and enhanced service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bunbury Medical Practice

Address

Vicarage Lane

Bunbury

Nr Tarporley

Cheshire

CW6 9PE

United Kingdom

Employer's website

https://bunburymedicalcentre.gpsurgery.net/# (Opens in a new tab)

Job description

Job responsibilities

General reception duties

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

Deal with all general queries, explain procedures and make new and follow up appointments

Scanning of patient related documentation and attaching scanned documents to patients healthcare records.

Accept test samples from patients and deal with accordingly

Support all clinical staff with general administrative tasks as requested

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure administrative procedures are completed.

Receiving and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery, including;

Relay of GP advice and test results to patients

Liaison with external organisations as required

Input data into the patients healthcare records as necessary

Maintain a clean and tidy working area at all times

Maintain adequate stationery stocks within the reception office and consulting rooms

Patient notes and correspondence

Retrieve and re-file records as required

ensure correspondence, report, results etc are filed or scanned promptly and in the correct file

Use e-mail and onward correspondence as required and record and action all incoming faxes

Process requests for information I.E SAR and patient online access under the guidance of the team leader

Premises

Complete opening procedures at the start of the day when first to arrive and make all necessary preparations to receive patients

Complete closing procedures at the end of the day ensuring all confidential information is stored away securely and internal lights are off

a. Partake in audit as directed by the audit lead

b. Support administrative and prescribing staff, providing cover during staff absences

c. To support QOF administration team with contacting and inviting relevant patients to the surgery for reviews and procedures

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• E

Desirable

• NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Desirable

• Experience of working in a health care setting as a Medical Receptionist/Care Navigator in a GP Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Darwen Healthlink

Address

Darwen Health Centre

James Street West

Darwen

Lancashire

BB3 1PY

United Kingdom

Employer's website

https://www.darwenhealthlink.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a GP within our practice, you will undertake the usual duties associated with Primary Care, including:

• Patient consultations, both face-to-face and by telephone.
• Supporting the practice triage and appointment system.
• Making appropriate clinical decisions and referrals.
• Safe and appropriate prescribing.
• Working closely with Reception and Administration colleagues.
• Participating in practice and clinical meetings.

Person Specification

GP specialist training

Essential

• Ability to provide quality care
• Good interpersonal and communication skills

Qualifications

Essential

• Medical degree recognised by the GMC
• Completion of the two-year Foundation Programme
• Completion of GP specialist training
• Enhanced DBS check

Experience

Essential

• Previous experience of working within a GP Practice within Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Richmond Lock Surgery

Address

Richmond Lock Surgery

300 St. Margarets Road

Twickenham

TW1 1PS

United Kingdom

Employer's website

https://richmondlocksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• BSc Hons Physiotherapy or equivalent (e.g degree in Chiropractic)
• Health Professions Council Registration or equivalent e.g General Chiropractic Council
• Post graduate study to M level
• Evidence of post graduate courses/CPD

Desirable

• Member of Chartered Society of Physiotherapy or equivalent professional body
• IRMER qualification
• Membership of MSK Special Interest Group

Experience

Essential

• Significant relevant post-graduate MSK experience with experience at senior level
• Evidence of continuing professional development portfolio
• Previous NHS Experience
• Experience of audit and service development
• Experience of working closely with other health professionals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).