Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person Specification

Qualifications and experience

Essential

• Degree in Dietetics/Post graduate qualifications
• Experience in Paediatrics dietetics
• HCPC registration

Desirable

• BDA member
• Member of BDA paeds group

Experience

Essential

• Significant years of post qualification experience with appropriate experience in paediatric dietetics or community dietetics
• Understanding of the importance of effective multidisciplinary working

Desirable

• Experience of audit and research
• Experience in training others

Knowledge and skills

Essential

• Excellent written and oral communication skills
• Basic IT Skills: word, email, internet

Desirable

• Knowledge of basic audit and quality tools
• Understanding of enteral feeding in children

Knowledge and skills

Essential

• Ability to deliver presentations and training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Green Wrythe Lane Clinic

Green Wrythe Lance

Carshalton

SM5 1JL

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Oxleas NHS Foundation Trust is seeking experienced, compassionate and motivated GPs to join our bank workforce, providing sessional primary care support across our Southwest prison healthcare services. This is an excellent opportunity for GPs looking for flexible portfolio work in a unique, professionally rewarding and clinically varied setting.

Working in prison healthcare offers the opportunity to make a meaningful difference to people who often experience significant health inequalities, complex physical and mental health needs, substance misuse issues, trauma, and barriers to accessing routine healthcare. Our GPs work as part of integrated multidisciplinary teams, supporting safe, effective and person-centred care.

Person Specification

Registration

Essential

• GMC Registered

Experience

Essential

• Relevant experience

Registration

Essential

• GP Register

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

BSGW Region – HMP Bristol, HMP Leyhill, HMP Ashfield and HMP Erlestoke

Various

BS7 8PS

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The role involves supporting the delivery of a high-quality GP service by acting as a first point of contact for patients and visitors. You will provide a friendly, efficient and accurate service, assisting with appointment booking, patient enquiries and a range of administrative duties.

Key responsibilities include (but are not limited to):

• Welcoming patients and handling enquiries at the reception desk
• Responding to telephone enquiries and directing patients to the most appropriate service
• Booking and managing patient appointments
• Using clinical IT systems (including SystmOne) to carry out administrative tasks such as patient registrations, updating records, and scanning correspondence into digital records
• Processing, repeat prescriptions and clinical information
• Supporting clinical staff, including chaperoning patients where appropriate
• Maintaining clinical areas, including re-stocking rooms

Hours and Location

This is a part-time role worked over a 3-day shift pattern, with shifts scheduled across the week to meet the needs of the service.

The role is based across both of our sites in Holmfirth and Meltham, and staff are required to work flexibly between the two locations. This provides the opportunity to work closely with a wide range of colleagues and patients, and to develop a varied and rewarding role.

Due to the nature of the role and the importance of teamwork and patient interaction, this position is fully on-site. The successful candidate may need to be able to travel between both sites.

Person Specification

Experience

Essential

• Excellent customer service and ability to build rapport with patients/ customers.
• Excellent telephone manner.
• Excellent verbal and written communication skills.
• Excellent IT skills.
• Excellent organisational and administrative and timekeeping skills.
• An enthusiastic and motivated individual.
• Able to work independently and as part of a team.
• A clear understanding of and respect for patient confidentiality and maintaining the confidentiality of business and staff information.
• Respect for equality and diversity, of patients and staff, and ability to act in a way that recognises individual rights in a way that is consistent with the practices policies and procedures.

Desirable

• Experience in administrative work.
• Familiar with Systm One, TeamNet and Google suite.
• Experience of working within NHS care or GP practice.
• Experience of working in Reception role.
• A good understanding of infection control measures and health and safety.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elmwood Family Doctors

Address

Huddersfield Road

Holmfirth

Huddersfield

West Yorkshire

HD9 3TR

United Kingdom

Employer's website

https://elmwoodfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical practice

Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being

Assess, plan, implement and evaluate individual treatment plans for patients with a known long-term condition

Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition as appropriate

Work with other health care professionals to diagnose, monitor, manage and treat long-term conditions, including non-drug-based treatment methods using a management plan, and in line with national and local policies and practice needs

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

Work with patients in order to support adherence to prescribed treatments

Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care

Support and manage health needs of women presenting for family planning and cervical cytology consultations

Recognise, assess and refer patients presenting with mental health needs

Implement and participate in vaccination and immunisation programmes for both adults and children

Advise, support and administer vaccinations where appropriate for patients travelling abroad

Promote and deliver evidence-based care for patients presenting with aural conditions

Meet the needs of patients presenting for opportunistic wound care

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Act as an advocate when representing patients and colleagues

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own workload in a manner that maintains and promotes quality

Deliver care according to NICE guidelines, local and national policies and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Participate in the maintenance of quality governance systems and processes across the practice

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate

Evaluate the patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis)

Participate in the performance monitoring review of the team, providing feedback as appropriate

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance

Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Support and participate in the delivery of clinical research trials as necessary

Leadership personal and people development

Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model

Support the development of others in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services

Act as a clinical leader in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority

Participate in planning and implementing changes within the area of care and responsibility

Work with practice management to ensure sufficient staff of appropriate ability, quality and skill-mix are available to meet current and future service delivery

Contribute and participate in the development of local guidelines, protocols and standards

Participate in the planning and engagement of practice-based commissioning or similar initiatives

Ensure awareness of sources of support and guidance (eg PALS), and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Promote the role of the GPN in the provision of care

Team working

Understand own role and scope, and identify how this may develop over time

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence

Ensure clear referral mechanisms are in place to meet patient need

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Participate in team activities that create opportunities to improve patient care

Participate in and support local projects as agreed with the practice management team

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Ensure safe storage, rotation and disposal of vaccines and drugs

Follow the stock management procedure in the ordering, use and control of stock

Understand and maintain cold chain when accepting delivery or moving stock that requires temperature to be monitored

Maintain your own responsibility for all PGD sign off and updating

Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements

Support members of the nursing team to undertake mandatory and statutory training requirements

Apply infection-control measures within the practice according to local and national guidelines

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all

Participate in the local implementation strategies that are aligned to the values and culture of general practice

Utilising information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information

Review and process data using accurate Read codes to ensure easy and accurate retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition

Understand the responsibility of self and others regarding the Freedom of Information Act

Nurse Prescribing For Prescribing Nurses only

Follow best practice prescribing medications and dressings within your scope of professional practice.

Review medications opportunistically and during chronic disease appointments

Learning and development

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments

Assess own learning needs and undertake learning as appropriate

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Person Specification

Experience

Essential

• Clinical skills eg: cervical cytology, immunisation, vaccination, wound care, phlebotomy, ear care, assisting minor surgery, travel health, sexual health, contraception, chaperoning, Blood pressures, ECG.
• Experience of management of long term conditions
• Communication skills written and verbal
• Negotiation and conflict management
• IT skills
• Polite and professional

Desirable

• Knowledge of QOF and GP contracts
• Experience of working in a GP Practice
• SystmOne Knowledge

Qualifications

Essential

• ESSENTIAL
• First level RGN or equivalent
• Active NMC registration
• Relevant nursing/health degree

Desirable

• DESIRABLE
• Practice nurse qualification
• Specialist qualification/diploma (diabetes/asthma/copd)
• Mentorship qualification

Skills

Essential

• Team player
• Ability to support other staff
• Enthusiastic
• Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingskerswell & Ipplepen Medical Practice

Address

School Road

Kingskerswell

Devon

TQ12 5DJ

United Kingdom

Employer's website

https://kkipp.gpsurgery.net (Opens in a new tab)

Job description

Job responsibilities

- Collection of blood samples by recommended techniques.

- Accurate labelling of blood specimens and forms using ordercomms as appropriate.

- Ordering adequate stocks of phlebotomy equipment and sample bottles.

- In house warfarin monitoring as per protocol

- Restocking of equipment.

- Daily checking of equipment.

- Chaperoning.

- Assisting all Treatment Room staff as required.

- Attending team meetings as required.

Learning and development

- Attend courses as per the practice development plan and personal development plan

- Attend study days and course required for the post

- Attend an annual appraisal/individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

- Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

- A responsibility under the Health & Safety at Work Act 1974 to report all potential and actual risks.

- Be aware of the individual responsibility each employee has with regard to their own welfare and the welfare of others in the organisation.

- Adhere to the Code of Practice for safe guarding medical information as approved by the Medical Advisory Commission.

Note: Rehabilitation of Offenders Act 1974: In order to protect patients, the law specifically permits Health Authorities to obtain relevant information about an applicants previous criminal convictions (if any). You are therefore asked to reveal all such convictions, which you consider relevant to the applicants suitability for this post. Any such information will be treated in the strictest confidence.

QUALITY

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

- Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

COMMUNICATION

- Communicate effectively with other team members, patients and carers

CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES

- Apply practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate.

ANY OTHER DELEGATED DUTIES CONSIDERED APPROPRIATE TO THE POST

Other work and general duties as delegated within the overall remit of the post. This job description reflects the current situation. It is subject to review and updating in the context of changing service needs. Details may be changed in consultation with the post holder.

You are required to be flexible in your working hours and provide a reasonable amount of overtime during periods of holidays, sickness and other absences in order to meet the needs of the Practice.

Any other reasonable tasks that might be requested at other times.

Person Specification

Qualifications

Essential

• GCSE Grade Grade 4 or above Maths and English

Desirable

• Qualified in Phlebotomy
• Qualified to NVQ level 3

Experience

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brannam Medical Centre

Address

Brannam Square

Kiln Lane

Barnstaple

Devon

EX32 8GP

United Kingdom

Employer's website

https://www.brannammedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising prescriber.

To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked, and a record kept of all financial transactions.

To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the NHS Prescription Services for processing and reimbursement. The forms should be bundled in accordance with current PS guidelines and include any necessary accompanying paperwork such as the FP34D and invoices as required by the PS.

To promptly forward all invoices and dispensary related correspondence to the Managing Partner or Finance Administrator according to practice policy.

To notify the authorising doctor of any FP10 returns/feedback from the PS so that any appropriate remedial action may be taken.

To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock

To ensure stock rotation method is used and out of date items are removed from stock

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

Disposal of returned unused medicines

To provide a delivery service to our local branch surgeries, post office and housebound patients

To ensure shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order.

To ensure the work areas remain tidy

To take prompt action in response to any drug alert bulletins that may be received from time to time.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensing transactions, incorporating the use of computers when available and appropriate.

Other

• Assist with training of Trainee Dispensers.

Person Specification

Skills

Essential

• Excellent communication skills (Written and Oral) Strong IT skills High level of organisational skills and effective time management Ability to work accurately in a fast-paced environment Ability to work within an environment where confidentiality is paramount Committed to patient care and able to empathise with a wide variety of patients Ability to work without direct supervision and determine own workload priorities The ability to follow procedures and work to deadlines Problem solving skills Interpersonal skills Willingness to develop and learn new skills

Desirable

• Ability to effectively manage stock, including ordering, rotation, disposal etc.

Qualifications

Essential

• Good standard of education to GCSE standard or equivalent Familiar with Microsoft Office applications

Desirable

• NVQ 2 in Dispensing or equivalent

Experience

Essential

• Practical experience of working with others Experience of using own initiative Experience of customer service

Desirable

• Practical experience of liaising with other health care professionals Experience of working within a Dispensary Environment Practical experience of SystmOne computerised system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wallingbrook Health Group

Address

Back Lane

Chulmleigh

Devon

EX18 7DL

United Kingdom

Employer's website

https://www.wallingbrook.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Candidates are advised to please see the attached job description and person specification documents for further details.

Person Specification

Education, Qualifications and Special Training

Essential

• Full registration with the General Medical Council (GMC) with a Licence to Practise.
• Certificate of Completion of Training (CCT) in General Practice or CESR equivalent.
• MRCGP or equivalent recognised qualification.

Desirable

• Fellowship of the Royal College of General Practitioners (FRCGP).
• Additional postgraduate qualification relevant to Urgent or Emergency Care

Knowledge and Skills

Essential

• Good personal and interpersonal skills
• Able to take full and independent responsibility for clinical care of patients in the UTC
• Understanding and commitment to clinical governance issues

Desirable

• Minor injury management qualification or equivalent experience.
• Extended skills in musculoskeletal medicine, dermatology, ENT, ophthalmology or women's health.
• Ability to interpret plain radiographs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

UHD-Cross Site Working - Poole UTC Base Site

Poole

BH15 2JB

United Kingdom

Employer's website

https://www.uhd.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Administration

Daily allocation of bloods including filing of non-clinical bloods, out of hours.

Logging and circulating alerts, notifications, general updates.

Liaise with third parties for general maintenance, servicing and repairs. Regularly updating the maintenance logs via TeamNet or other systems.

Coordination of the room booking including liaising with third parties for booking requests

Liaising with reps.

Prepare and circulate meeting agendas and minutes of meetings as required.Appointment bookings organise meetings within Emis system.

Work alongside the rota coordinator to ensure meetings, room booking documented within the Emis system.

Working alongside nursing team providing administration support including monthly check, data loggers, fridges.Provide confidential administrative support to the Practice Manager and Business and Finance Manager as required.

Assisting Practice Manager with any research queries.

Accounts and Funding Claims Administration

Ordering of supplies including office, clinical, cleaning, vaccinations. Tracking and storing all supplies.

Undertake purchase and sales ledger accounts administration including maintaining up to date customer and supplier lists, raising sales invoices and processing purchase invoices.

Maintaining the accounting email inbox.Produce monthly supplier payment run and verifying payments alongside Business and Finance Manager

Completing monthly PPA form.

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual and the practice Infection Control policy and published procedures.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to improve quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage their own time, workload and resources

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will: Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect their own work

Undertake any other duties commensurate with the level and grade of the post

Person Specification

Qualifications

Essential

• GCSEs

Experience

Essential

• Experience of working within an Admin Team in an office environment.

Desirable

• Experience of working in a GP Practice with EMIS Web experience.
• Experience of working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Firsway Health Centre

Address

121 Firsway

Sale

Cheshire

M33 4BR

United Kingdom

Employer's website

https://www.firswayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

The post holder will work as an autonomous practitioner, responsible for providing high-quality medical services to the practice population in line with the GMS contract. You will adhere to General Medical Council standards for Good Medical Practice, contribute to effective practice management, and maintain positive, collaborative working relationships with the multidisciplinary team.

Key Responsibilities & Clinical Duties

Deliver high-quality, evidence-based medical care

Manage acute presentations and long-term conditions

Provide services in line with the GMS contract and prescribing guidance

Participate in Home Visits

Manage own admin lists including pathology, investigations and correspondence

Maintain accurate and contemporaneous clinical records

Support QOF delivery, clinical audit, and quality improvement initiatives

Contribute to clinical governance, significant event reviews and audits

Administrative & Organisational Duties

Process referrals, repeat prescriptions, and associated admin tasks

Contribute to medicines optimisation across the Practice

Attend and contribute to practice meetings

Support partners in achieving strategic aims and service development

Adhere to practice policies, protocols, and regional directives

Education, Training & Development

Commit to CPD, appraisal, and revalidation

Contribute to a culture of continuous improvement

Professional Standards

Uphold confidentiality and data protection requirements

Promote Equality, Diversity & Inclusion principles

Maintain high standards of professional conduct and communication

Ensure compliance with health, safety, and security legislation

Work collaboratively within a multidisciplinary team

This list is not exhaustive.

Person Specification

Experience

Essential

• Experience of continued professional development
• Experience in Primary Care

Knowledge and skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated, forward thinker
• High levels of integrity and loyalty
• Ability to work under pressure / in stressful situations
• Punctual and committed to supporting the team effort

Qualifications

Essential

• Full GMC Registration
• Listed on the Performers List
• Proof of Medical degree
• CCT certification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primrose Bank Medical Centre

Address

Primrose Bank

Blackburn

BB1 5ER

United Kingdom

Employer's website

https://www.primrosebankmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working under the direct supervision of the practice nurse/ANP and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

New patient/NHS Health Checks

ECG recording

Phlebotomy

Spirometry

Chaperoning duties

Assisting with diabetic Annual Review clinics

Processing and management of laboratory samples requested by GPs/nurses

Cleansing and maintenance of clinical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Experience working within a primary care environment
• Qualified in NVQ Level 2 in Health & Social care
• Good interpersonal and communication skills.

Desirable

• Qualified to Level 3 HSC
• Working in a GP practice

Experience

Essential

• Experience of working within a nursing/Clinical team

Desirable

• working in a GP practice setting
• experience of working in primary care.
• Experience of EMIS web clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Teldoc

Address

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ

United Kingdom

Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Job description

Job responsibilities

Full Time Days or Full time Night Shift Available As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people. For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication. One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team. Ideally, youll have completed a Level 2 Diploma S/NVQ in Adult Social Care and are prepared to work towards Level 3 qualification in Adult Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. Whats essential, though, is your brilliant positive energy and natural ability to get along with people. Youll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, youll be truly considerate and kind.

About HC-One

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Well provide full training, so its a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

• Paid Enhanced DBS/PVG
• Hourly rate is subject to experience and qualifications
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Wagestream - financial wellbeing and flexible access to pay as you need it
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your dependents under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as Kindness in Care and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Person Specification

Qualifications

Essential

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Experience

Essential

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Additional Criteria

Essential

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Desirable

• Senior Care Experience
• NVQ Level 3 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HC-One

Address

Warren Road

Hartlepool

Durham

TS24 9AH

United Kingdom

Employer's website

https://apply.hc-one.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role is critical to supporting GPs working in secure environment , enhancing patient outcomes, and maintaining compliance within NHS and Home Office standards.

About Us

DrPA Secure has been operating in secure environments since 2014, providing high-quality healthcare services across the UK. We deliver our services based on our ethos of CARE:

Compassionate care that is trauma informed and supportive

Assurance that care is evidence-based and demonstrates high-quality outcomes for our patients

Respectful of peoples cultural and religious beliefs

Empowerment we centre each resident by co-creating holistic care plans that treat individual needs and support long-term wellbeing

About the Job

In one sentence Building & managing your talent pool of GPs to fill rotas ensuring the safe delivery of healthcare.

In detail

The Resourcing & Rota Coordinator (GPs) is a key operational role responsible for ensuring the safe, efficient, and cost-effective deployment of salaried and locum GPs across multiple secure sites across the UK.

You will act as the primary liaison between GPs, our sites and partner healthcare organisations. You will build and maintain strong relationships, ensuring smooth communication, service delivery, compliance and patient focused outcomes.

You will work in close collaboration with the Senior Management Team including, operational leads, HR, clinical leads and other stakeholders to ensure workforce resourcing meet operational demands, regulatory requirements, patient care and organisational objectives.

About you

In one sentence You will be a team player, details orientated, relationship builder whos an expert at managing and resourcing rotas.

You will need to be an expert at proactively building relationships with GPs to influence outcomes in developing your rotas, creative & adaptive in approaching difficult cover periods and know when to start to escalate challenges in your rotas.

You will get to know your talent pool to be able to engage and deliver on rotas with contingency plans in place should issues arise.

As a team player, you will be able to work collaboratively with our recruitment team to ensure a ready pipeline of new candidates coming through are onboarded into your talent pool and on the rota.

Using your initiative to identifying availabilities and proactively manage challenging periods on the rota.

You will come from a rota coordinator, medical staffing, recruitment, agency or resourcing role with a background in healthcare.

Key Responsibilities

Build and maintain accurate rotas across multiple sites using our talent pools or salaried, fixed term, bank & locums.

Building and maintaining relationships and Stakeholder Management

Build, manage and maintain strong professional relationships with all our GPs.

Serve as the first point of contact for GP queries, feedback, and concerns.

Communicate updates and organisational changes quickly and concisely.

Monitor GP satisfaction and escalate systemic issues to the Senior Management Team.

Assist in completing necessary right to work/compliance checks and onboarding of new GPs as required, coordinating with Recruitment, HR and operational teams to integrate new staff into rotas.

Undertake regular compliance checks on your talent pools/staff banks to maintain up to date active candidate list.

Complete line manager responsibilities as required in line with policies and procedures.

Ensure compliance, rota accuracy, and reconciliation data trackers are consistently maintained and updated daily.

Workforce Planning & Rota Scheduling

Build, maintain, and optimise rotas and shift patterns to ensure GP coverage and operational efficiency across all sites.

Ensure adequate coverage for clinics, on-call duties, and emergency needs with contingency plans established.

Analyse current staffing levels, patterns, and utilisation, identifying risks of over or under staffing.

Balance GP availability with service demand, cost effectiveness, compliance, and contractual obligations.

Produce detailed rota forecasts to meet routine operations and contingency requirements.

Track and report on rota performance, identifying gaps and risks.

Implement & adapt contingency planning for staff shortages or emergencies.

Monitor attendance, leave, overtime, and absenteeism, proposing solutions to address gaps.

Collaborate with operational managers to balance workforce allocation with safety, security, and operational priorities.

Ensure workforce utilisation aligns with regulatory, contractual, and security obligations.

Contribute to procedure development related to workforce management, scheduling, and operational effectiveness.

Compliance & Reporting

Maintain accurate workforce records, reporting and documentation in line with organisational policies, KPIs and management reports.

Awareness trends in staffing, recruitment, retention, and performance to inform decision making.

Propose actionable insights for operational planning, cost optimisation, and workforce development.

Support operational audits, performance reviews, and governance reporting through accurate data provision.

Provide accurate workforce data and forecasts to enable compliance with Home Office, security, and operational performance targets.

Communicate workforce plans, challenges, and recommendations clearly to management and staff.

Liaise with HR, Recruitment, and relevant operational teams to ensure workforce readiness, development, and succession planning.

General Responsibilities

Promote DrPA Secures CARE ethos in all duties.

Maintain confidentiality, professionalism, and integrity always.

Support equality, diversity, and inclusion in all work activities.

Take responsibility for personal development and wellbeing.

Work flexibly to meet organisational needs, which may on occasions include evenings or weekends.

Qualifications

Essential

Proven experience in rota coordination, operational/resource planning, rotaing, or resource management for multiple sites.

Strong analytical, numerical and problem-solving skills, with a proactive approach to contingency planning.

Proficiency in Microsoft Office (Excel, Word, Outlook) and rota management or ATS systems.

Excellent communication and interpersonal skills with the ability to build trust, rapport, persuade and influence.

Ability to work independently and collaboratively in a fast-paced operational environment.

Ability to balance competing priorities and deliver under pressure.

High level of discretion and professionalism when handling sensitive information,

Commitment to DrPA Secures values and ethos.

Desirable

Experience in healthcare recruitment or healthcare resourcing.

Experience in secure, justice, operational, or public sector environments.

Knowledge of healthcare compliance/RTW requirements

Knowledge of ATS systems, rota software, or workforce management platforms.

Familiarity with operational audits, compliance, and resourcing reporting requirements.

Experience in providing actionable insights to support strategic and operational decision making.

Personal Attributes

Structured and methodical

Commercially aware and risk-focused

Comfortable escalating risks and raising concerns where necessary

Able to work autonomously within an operational environment

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits

Pension salary scheme available

Employee Assistance Programme (EAP): confidential 24/7 support

Access to Perks at Work

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28-day break being outside of the UK and no gaps in employment during this time.

EMAIL CV TO: [email protected]

Shortlisted candidates will be asked for RTW, DBS consent and references.

Person Specification

Experience

Essential

• Proven experience in rota coordination, operational/resource planning, rotaing, or resource management for multiple sites.
• Strong analytical, numerical and problem-solving skills, with a proactive approach to contingency planning.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and rota management or ATS systems.
• Excellent communication and interpersonal skills with the ability to build trust, rapport, persuade and influence.
• Ability to work independently and collaboratively in a fast-paced operational environment.
• Ability to balance competing priorities and deliver under pressure.
• High level of discretion and professionalism when handling sensitive information,
• Commitment to DrPA Secures values and ethos

Desirable

• Experience in healthcare recruitment or healthcare resourcing.
• Experience in secure, justice, operational, or public sector environments.
• Knowledge of healthcare compliance/RTW requirements
• Knowledge of ATS systems, rota software, or workforce management platforms.
• Familiarity with operational audits, compliance, and resourcing reporting requirements.
• Experience in providing actionable insights to support strategic and operational decision making.

Employer details

Employer name

DoctorPA Secure LTD

Address

Flat 42 Kew Court

Richmond Road

Kingston Upon Thames

Surrey

KT2 5BF

United Kingdom

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Secretary

Accountable to: Practice Secretaries

Responsible for: All secretarial activities required to ensure the efficient running of the Practice.

Terms of Reference: To assist the Practice Secretaries in the provision of secretarial services for the Practice.

Main Responsibilities:

Provide typewritten documents from audio /long hand as required by GPs or Practice Secretary.

Liaise with medical secretaries and other medical professionals as required by GPs.

Liaise with patients with respect to medical care

Undertaking any other duties which may be assigned by the GPs or Practice Secretary

Person Specification

Qualifications

Essential

• GCSE English and Maths
• Computer Literate

Desirable

• Experience of working in a medical setting
• Experience of EMIS Web or other medical records software
• Shorthand

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bethesda Medical Centre

Address

Palm Bay Avenue

Cliftonville

Margate

Kent

CT9 3NR

United Kingdom

Employer's website

https://www.Bethesdamc.co.uk (Opens in a new tab)

Job description

Job responsibilities

MEDICAL RECEPTIONIST

JOB DESCRIPTION

RECEPTION DESK

Welcoming patients into the Surgery

Checking them in on screen (or advising to use self- check in)

Accepting samples and directing them to correct person/ collection

Accepting deliveries/ informing relevant department.

Accepting new registrations, completing relevant paperwork

Accepting and booking travel immunisation APTS.

Ensuring reception well stocked with sample pots/ forms/ registration packs.

Answering telephone queries/appointments when necessary. (will only be necessary when only 3 or less members of staff on duty.

PRESCRIPTIONS

Processing of prescriptions received from pharmacies, online requests, and hand-written requests from prescription box.

Processing appliance requests from Bullen/Ainsworth/Charter etc.

Making sure all medications queries are passed to either a GP or medicines management for clarification.

Directing hospital and other agency letters sent via the prescription email are passed to the relevant department.

Answering the Telephone for queries/ accepting and entering patient requests onto ASKMYGP for patients without internet access.

Accurx online tool

Allocation of all requests to GP, FCP, Pharmacists whilst Accurx is operational.

SCAN TASKS

Processing all tasks in both EMIS and Docman

Routine Appointments first contact by letter, second contact by text or phone then complete.

Urgent appointments patient to be contacted and booked in.

All patient documents to be scanned to notes.

Scanning to workflow to be processed when needed due to holiday cover.

OTHER DUTIES

Filing

Summarising

Making sure all printers (including Doctors rooms) have adequate paper blood forms and prescriptions.

Photocopying general forms and medical records for the purpose of legal documents.

Making up Registration Packs.

PERSONAL EXTRA ROLE

Change of Address Personal Details forms are actioned both on screen and in Paper Medical Records

Person Specification

Experience

Desirable

• Experience of Medical Reception/administrative duties within Primary Care. Or other applicable administrative/customer service experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bodmin Road Health Centre

Address

Bodmin Road Health Centre

Bodmin Road

Sale

Cheshire

M33 5JH

United Kingdom

Employer's website

https://www.bodminroadhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Enable access to personalised care and support

Take referrals for individuals or proactively identify people who could benefit from support through care coordination.

Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs.

Work towards increasing patients understanding of how to manage and develop health and wellbeing through offering advice and guidance.

Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.

Use tools to measure peoples levels of knowledge, skills and confidence in managing their health and to tailor support to them accordingly.

Support people to develop and implement personalised care and support plans.

Review and update personalised care and support plans at regular intervals.

Ensure personalised care and support plans are communicated to the GP and any other professionals involved in the persons care and uploaded to the relevant online care records, with activity recorded using the relevantSNOMED codes.

Coordinate and integrate care

Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations

Refer onwards to social prescribing link workers and health and wellbeing coaches where required.

Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported.

Actively participate in multidisciplinary team meetings in the PCN as and when appropriate.

Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns.

Record what interventions are used to support people, and how people are developing on their health and care journey,

Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation.

Work sensitively with people, their families and carers to capture key information, while tracking of the impact of care coordination on their health and wellbeing.

Encourage people, their families and carers to provide feedback and to share their stories about the impact of care coordination on their lives.

Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service.

Miscellaneous

Establish strong working relationships with GPs and practice teams and work collaboratively with other care coordinators, social prescribing link workers and health and wellbeing coaches, supporting each other, respecting each others views and meeting regularly as a team.

Act as a champion for personalised care and shared decision making within the practice.

Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner.

Identify opportunities and gaps in the service and provide feedback to continually improve the service and contribute to business planning.

Contribute to the development of policies and plans relating to equality, diversity and reduction of health inequalities.

Work in accordance with the practices policies and procedures.

Contribute to the wider aims and objectives of the practice and our PCN to improve and support primary care.

Person Specification

Additional Requirements

Essential

• ECDL or equivalent IT skill & knowledge
• Understanding of, and commitment to, equality, diversity and inclusion.
• Strong organisational skills, including planning, prioritising, time management and record keeping.
• Ability to recognise and work within limits of competence and seek advice when needed.
• Meets DBS reference standards and criminal record checks.
• Willingness to work flexible hours when required to meet work demands.

Desirable

• Knowledge of the personalised care approach.
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers.
• Knowledge of how the NHS works, including primary care and PCNs.
• Knowledge of Safeguarding Children and Vulnerable Adults policies and processes.
• Basic knowledge of long-term conditions and the complexities involved: medical, physical, emotional and social.

Qualifications

Essential

• GCSE Grade A to C in English Maths

Desirable

• GCSE Grade A to C in Biology
• Qualified to NVQ level 2 in Health and Social Care

Experience

Essential

• Experience of data collection and using tools to measure the impact of services.
• Experience of maintaining filing systems & collating information.
• Proficient using Microsoft Word, Excel and Outlook
• Clinical System Administration

Desirable

• Experience of working directly in a care coordinator role, adult health and social care, learning support or public health / health improvement.
• Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity).
• Experience of working within multi- professional team environments.
• Experience of supporting people, their families and carers in a related role.
• Experience or training in personalised care and support planning.
• Experience of working with elderly or vulnerable people, complying with best practice and relevant legislation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southend Coastal Surgeries

Address

Thorpe Bay Surgery

99 Tyrone Road

Southend-on-sea

SS1 3HD

United Kingdom

Employer's website

https://www.southendcoastalsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Conduct specialist gynaecology consultations within a Tier 2 community service.
• Assess, diagnose, treat, and manage patients presenting with common gynaecological conditions.
• Carry out appropriate clinical procedures in accordance with service protocols.
• Develop and implement management plans and provide patient education and advice.
• Identify patients requiring onward referral to secondary care services.
• Maintain accurate clinical records and documentation.
• Participate in clinical governance, quality improvement, and audit activities.
• Work collaboratively with multidisciplinary teams across primary and secondary care.

The successful candidate will provide assessment and management for patients presenting with:

• Irregular uterine bleeding
• Intermenstrual bleeding
• Primary and secondary amenorrhoea (less complex cases)
• Dysmenorrhoea (mild to moderate)
• Oligomenorrhoea
• Vulval itching and vulval atrophy (mild cases)
• Superficial dyspareunia
• Reduced libido (less complex presentations)

The role will involve undertaking and managing:

• Mirena coil fitting, removal, and replacement for contraception and management of heavy menstrual bleeding
• Difficult cervical smear procedures
• Ring and shelf pessary fitting, removal, and replacement for the conservative management of prolapse

Person Specification

Experience

Essential

• Fully qualified and GMC-registered General Practitioner with a licence to practise.
• Evidence of extended role training and experience in Gynaecology.
• Demonstrable experience managing common gynaecological conditions independently.
• Competence in fitting and removing Mirena coils.
• Competence in pessary fitting and management.
• Experience performing difficult cervical screening procedures.
• Strong communication and interpersonal skills.
• Commitment to patient-centred care and clinical excellence.
• Understanding of clinical governance and safeguarding responsibilities.

Desirable

• Previous experience working within a community gynaecology service or Tier 2 pathway.
• Experience participating in service development, audit, or quality improvement initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHarmonie

Address

Abercromby Health Centre

Grove Street

Edge Hill

Liverpool

L7 7HG

United Kingdom

Employer's website

https://www.healthharmonie.com/ (Opens in a new tab)