Job description

Job responsibilities

The following are the core responsibilities of theMedical Receptionist. There may occasionally be a requirement to carry out other duties depending on workload, operational needs, and staffing levels.

Primary Responsibilities

• Receive and process correspondence from hospitals, external healthcare providers, and other agencies.
• Scan and upload documents onto theEMISclinical system, ensuring accurate patient record management.
• Review and appropriately allocate documents withinEMIS, forwarding them to the relevant clinician for review and action.
• Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner.
• Photocopy and prepare documentation as required by clinicians and practice staff.
• Provide cover for colleagues during periods of absence to ensure continuity of service.
• Accurately input patient information and updates intoEMISwhere required.
• Manage and resolve patient queries efficiently, escalating issues where appropriate.
• Maintain a clean, organised, and efficient reception environment at all times.
• Support the clinical team with day-to-day operational tasks as required.
• Complete tasks relating to patient results, correspondence, and clinical letters where appropriate.
• Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice.
• UseEMISand other digital systems effectively for patient record management, appointment scheduling, and internal communication.

Secondary Responsibilities

In addition to the primary responsibilities, the Medical Receptionist may also be required to:

• Maintain and monitor the practice appointment system usingEMIS.
• Process appointment requests received in person, by telephone, and via online systems.
• Answer incoming telephone calls and direct them appropriately or deal with enquiries where possible.
• Signpost patients to the appropriate healthcare professional or NHS service.
• Support practice audits and administrative reviews as directed by management.
• Process incoming electronic communications and documents where required.
• Scan and attach patient-related documentation accurately to patient records withinEMIS.
• Carry out opening and closing procedures in accordance with the practice rota and operational requirements.

No agencies or canvassers. We are managing this recruitment directly.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent;
• GCSE Mathematics & English (C or above);
• AMSPAR Receptionists Qualification;
• NVQ Level 2 in Health and Social Care;

Experience

Essential

• Experience working on EMIS or System One
• Experience working with the general public.

Desirable

• Experience in administrative duties;
• Experience working in a health care setting;

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Exmoor Surgery

Exmoor Street

London

Uinted Kingdom

W10 6DZ

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.

You will;

Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach

Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes

Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice

Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks

Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Experience

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Additional Criteria

Essential

• Please click apply to view the job description and person specification.

Desirable

• Please click apply to view the job description and person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

2 Stocken Hall Rd

Stretton

Oakham

Rutland

LE15 7RD

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Liaises with patients, doctors, staff, other support staff, nursing staff, both surgery and attached, community nursing teams, mental health groups, funeral directors, counsellors, pharmacy, social services, commissioning groups, secondary care (acute and community hospitals), care homes, complex care hub and social prescribers

Job Purpose, Aims and Profile

The Workflow/Admin Assistant post is a multi-skilled position providing a high level of service to patients, internal and external clients and institutions. The post-holder:

Works in Workflow responsible for processing and managing all incoming correspondence (electronically and paper) including coding and keeping the patients records accurate and up to date.

Works in Data responsible for inputting and updating medical data for an agreed set of patients, and all related administrative tasks. General administrative and clerical duties as requested.

Works in Admin responsible for all onward referrals to Secondary Care and other relevant services using systems such as Cinapsis, E-Referrals etc. Organising the timely completion of private medical reports

Works in Reception (although the applicant will not specifically work within reception, they would need to have an understanding of how reception works as there may be times that cover and support is needed) working with the Rapid Health triage system; dealing with enquiries; advising on doctors and nurses availability; recording and passing messages on accurately and efficiently; carrying out a range of related reception duties as appropriate.

Working Hours and Work Schedule

Surgery working week: 08.00 6.30pm Monday to Friday, 08.00 08.00 pm on selected dates. Shared rota with 4 other local practices.

Working hours; normal working schedule between 08.30 and 17:00pm or 20.00 pm Monday to Friday as required.

Occasional Saturdays throughout the year on a rota basis.

Monday; Tuesday; Wednesday; Thursday; Friday: daily schedules to be determined.

The post-holder will be required to cover for colleagues who are absent on annual leave or sickness.

Duties and Responsibilities

Sort all prescription requests, both electronic and manual guided by Pharmacy Team

Record any acute prescriptions and pass to the pharmacy team for consideration.

Contact patients (when requested) to pass on doctors instructions and requests.

Add messages/instructions/date for future action to the medication screen.

Sort and place prescriptions ready for collection or according to their destination.

Process all information flowing from/to doctors and external institutions as appropriate.

Check and process any electronic information as appropriate each day.

Process all records from Primary Care Support England as appropriate.

Enter appropriate x-ray results read codes and comments from doctors.

Sort and distribute all processed, scanned and unscanned documents as appropriate.

Add delivery/birth details on mothers and babys screens; including Hospital Unit No.

Assist in the processing of Prior Notification Lists from Open Exeter in connection with cervical smears.

Ensure correct forms are completed and signed by a GP and returned if a patient needs to be removed from the cervical smear recall list.

Check lab links on the screen each day, match any unmatched patients.

Undertake SNOMED coding into EMIS.

Update, maintain, file and retrieve patient records as appropriate.

Scan medical records and file into the EMIS system.

Set up systems in preparation for the working day.

To assist with the gathering of statistics and information when required.

Process deceased patients notes when required.

Carry out searches of computerised medical records as requested.

Check address template regularly to delete any errors.

Process new patient registrations and questionnaires.

Process deductions of patient notes when a patient leaves the surgery.

Process and manage queries relating to online access requests.

Process and manage all incoming correspondence.

Managing the diary recall system, to include adding requests onto ICE for blood tests and booking appointments.

NHS App and Proxy Access Set up and management

Diary Entries

Recall Support (including Child Imms, Minor Ops & QOF/Recall)

Referrals (ERS & 2WW) - Prepare, process and submit referrals accurately using NHS e-Referral Service (e-RS), Advice and Guidance and other referral pathways such as secure email. Process suspected cancer referrals using C the Signs. Ensure urgent suspected cancer referrals are submitted within required timescales.

Cinapsis Referrals and Admin

SARS

Private Medical Reports

Attend for staff training when necessary.

Receive, sort and circulate/distribute post.

Filing of paper medical records.

Attend any other training courses deemed necessary by the Practice Manager or Operations Manager.

Carry out any other duties as requested by the Practice Manager or Operations Manager.

Other General Conditions

Holiday entitlement is five working weeks per year (pro rata) plus any Bank Holidays that fall on a normal working day.

All employees are required to adhere to the Health and Safety at Work Act (1974)

The job description will be subject to periodic reviews and may be changed in consultation with the post holder.

On Appointment the post holder must agree to abide by the Statement of Terms and Conditions of Service and the Contract requirements; all published Surgery protocols; policies; procedures; guidelines and work-rules; and any other approved instruction & documentation that may be amended and issued from time to time.

Person Specification

Experience

Essential

• Experience of working accurately and calmly under pressure
• Excellent Communication Skills
• Can demonstrate versatility, flexibility and enthusiasm

Desirable

• Experience of working in a GP practice
• Previous NHS or other public service experience

Qualifications

Essential

• Excellent communication skills
• Face to Face Customer Experience
• Recent use of computer systems

Desirable

• Previous NHS or other public service experience
• Medical terminology training
• Familiarity with clinical records and appointment systems

Employer details

Employer name

Vine Surgery Partnership

Address

Hindhayes Lane

Street

Somerset

BA16 0ET

United Kingdom

Employer's website

https://www.vinesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Undertake acute and non-urgent clinical consultations, both face-to-face and via telephone.

• Carry out same-day acute triage using the clinical system during contracted hours [08:00 to 18:30].

• Process Electronic Prescription Service [EPS] requests accurately and efficiently.

• Review and action Docman tasks, including hospital letters and other clinical correspondence.

• Review pathology and blood test results, taking appropriate clinical action.

• Conduct structured medication reviews:- Face-to-face- Via telephone- For housebound patients- For patients in nursing and residential care homes

• Regularly review prescribing data to ensure clinical appropriateness and cost-effectiveness.

• Prescribe in accordance withGMMMG and local prescribing guidelines.

• Support clinical audits related to prescribing and medicines management.

• Plan and deliver seasonal flu vaccination clinics.

Please see attached job description for further details.

Person Specification

Qualifications

Essential

• Registered with the GPhC
• Prescribing qualification [MPharm or equivalent]
• Training in acute and minor ailments
• Clinical triage and assessment skills

Experience

Essential

• Post-qualification experience in patient care within general practice and working as part of a multidisciplinary team.
• Experience in patient consultations and working alongside GPs.
• Clinical pharmacy experience in a primary care setting.
• Strong critical appraisal skills.
• Up-to-date Safeguarding Level 3 for adults and children.
• Experience processing blood results, managing Docman (hospital letters, SCAs), conducting medication reviews, and supporting 2-cycle audits.

Desirable

• Knowledge of QOF, local enhanced services, and contractual requirements.
• Experience in clinical research and optimising practice income.

General

Essential

• Maintain a professional appearance and act as an advocate for the practice.
• Be flexible and responsive to patient needs.
• Support medical students and other learners in the practice, including shadowing opportunities.

Knowledge and Skills

Essential

• Conduct medication reviews, administer vaccinations, and triage acute medical issues for adults and children.
• Undertake audits, present findings in practice meetings, and adhere to GMMC guidelines.
• Work collaboratively within the practice to optimise income and maintain a positive workplace environment.
• Use initiative while functioning effectively as part of the wider primary care team.
• Liaise with local pharmacies, hospitals, secondary care providers, and the ICB MOT department.
• Demonstrate excellent communication skills with all practice staff, including the reception team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BARDOC

Address

Rock Healthcare - Moorgate PCC

22 Derby Way

Bury

Lancashire

BL9 0NJ

United Kingdom

Employer's website

http://bardoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Specification for further details of the role. Informal enquiries welcome.

Person Specification

Qualifications

Essential

• GMC registration with a licence to practise.
• Qualified Medical Practitioner holding MBBS, MBChB or equivalent medical degree.
• Completion of GP Specialty Training and inclusion on the GMC GP Register.
• Evidence of continued professional development (CPD).
• Eligibility to work in the UK.
• Current indemnity cover or willingness to obtain appropriate cover prior to commencement.

Desirable

• Membership of the Royal College of General Practitioners (MRCGP).
• Additional qualifications in areas such as women's health, dermatology, minor surgery, diabetes, palliative care, or medical education.
• Training in mentorship, supervision, or teaching.

Experience

Essential

• Experience working as a GP in a primary care setting.
• Ability to manage a wide range of acute and chronic medical conditions.
• Experience of multidisciplinary team working.
• Experience of safeguarding children and vulnerable adults.
• Competence in clinical decision-making and risk management.
• Experience using clinical systems and electronic patient records.
• Excellent communication skills with patients, carers, and colleagues.
• Commitment to delivering high-quality, patient-centred care.

Desirable

• Experience working within NHS General Practice.
• Experience of QOF, Enhanced Services, and population health management.
• Experience supervising GP trainees, foundation doctors, or medical students.
• Experience in leadership, service development, or quality improvement initiatives.
• Experience in minor surgery, joint injections, contraceptive services, or other specialist clinics.
• Experience of digital consultations and remote patient management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Centre Practice

Address

Fareham Health centre

Osborn Road

Fareham

Hampshire

PO16 7ER

United Kingdom

Employer's website

https://www.farehamcentrepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Liaises with patients, doctors, staff, other support staff, nursing staff, both surgery and attached, community nursing teams, mental health groups, funeral directors, counsellors, pharmacy, social services, commissioning groups, secondary care (acute and community hospitals), care homes, complex care hub and social prescribers

Job Purpose, Aims and Profile

The Patient Assistant post is a skilled position providing a high level of service to patients, internal and external clients and institutions. The post-holder:

works in Reception working with the Rapid Health triage system; dealing with enquiries; advising on doctors and nurses availability; recording and passing messages on accurately and efficiently; carrying out a range of related reception duties as appropriate.

Working Hours and Work Schedule

Surgery working week: 08.00 6.45pm Monday to Friday, 08.00 08.00 pm on selected dates. Shared rota with 4 other local practices.

Working hours; normal working schedule between 08.00 and 06.45pm or 08.00 pm Monday to Friday as required.

Occasional Saturdays throughout the year on a rota basis.

Monday; Tuesday; Wednesday; Thursday; Friday: daily schedules to be determined.

The post-holder will be required to cover for colleagues who are absent on annual leave or sickness.

Duties and Responsibilities

4.1Reception

Open up surgery, switch on PCs and set up systems ready for the working day

Receive and log-in patients and visitors when they enter the surgery;

Manage & process all patient appointments using Rapid Health triage system and EMIS Web computer system;

Deal with all patient enquiries relating to appointments, surgeries and clinics;

Covering for sickness and annual leave for colleagues

Advise patients on availability of particular doctors/nurses;

Hand repeat prescriptions to patients;

Record requests for doctor visits and Patient Summaries for visits

Handle emergency requests for duty doctor;

Relaying messages for doctors and administrative staff;

Update; maintain; file & retrieve patient records as appropriate;

Close surgery, ensure building security particularly doors/windows and set alarm after closing.

Keep waiting room tidy after sessions or clinics keep prescription rack clear of old prescriptions and letters.

Organise notice boards

Ensure order, safety and comfort of patients; report and deal with disturbances.

Sort prescription requests, both electronic and manual; guided by the Pharmacy Team.

Record any acute prescriptions and pass to the pharmacy team for consideration.

Contact patients (when requested) to pass on doctors instructions and requests.

Sort and place prescriptions ready for collection or according to their destination.

Process new patient registrations and questionnaires.

Managing the diary recall system.

General Administrative and Clerical duties

Attend for staff training when necessary;

Photocopying as requested;

Assist in compilation of statistics;

Filing of paper medical records

Attend any other training courses deemed necessary by the Practice Manager or Operations Manager

Carry out any other duties as requested by the Practice Manager or Operations Manager.

Other General Conditions

Holiday entitlement is five working weeks per year (pro rata) plus any Bank Holidays that fall on a normal working day.

All employees are required to adhere to the Health and Safety at Work Act (1974)

The job description will be subject to periodic reviews and may be changed in consultation with the post holder.

On Appointment the post holder must agree to abide by the Statement of Terms and Conditions of Service and the Contract requirements; all published Surgery protocols; policies; procedures; guidelines and work-rules; and any other approved instruction & documentation that may be amended and issued from time to time.

Person Specification

Experience

Essential

• Experience of working accurately and calmly under pressure
• Excellent Communication Skills
• Can demonstrate versatility, flexibility and enthusiasm

Desirable

• Experience of working in a GP practice
• Previous NHS or other public service experience

Qualifications

Essential

• Excellent communication skills
• Face to Face Customer Experience
• Recent use of computer systems

Desirable

• Previous NHS or other public service experience
• Medical terminology training
• Familiarity with clinical records and appointment systems

Employer details

Employer name

Vine Surgery Partnership

Address

Hindhayes Lane

Street

Somerset

BA16 0ET

United Kingdom

Employer's website

https://www.vinesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role

The post holder is responsible for booking patient appointments, visits and associated administrative duties. In addition, the post holder will support the referral, triage and appointment booking processes using Trust systems and waiting lists to contact and offer patients appointments and assist and support the Matron/ Shift Leader with day-to-day clerical activities at the ward level.

The successful candidate will-

Be able to deal face to face and on the telephone with a wide range of public and professional staff courteously and professionally and always maintain confidentially.

Undertake clerical duties answering the telephone and relaying messages and enquiries promptly.

Provide effective verbal, written and electronic communications.

Main Duties and Responsibilities

Assisting and supporting the Matron/ Shift Leader with day-to-day clerical activities.

Act as the first point of contact for the patients dealing appropriately with all communications and tasks, including sensitive issues.

Answering the telephone and dealing appropriately with all enquiries, redirecting to relevant staff and departments in a timely manner.

Deal with incoming telephone calls from expectant/ new mums, other relatives, midwives, GP surgeries and other hospital trusts.

Maintain the admission, discharge, and transfer activity of all patients within the department.

Use Trust systems, including waiting list and patient tracking list information, to ensure patients are booked and scheduled in the correct order.

Arrange patient follow-up appointments as directed by medical / nursing staff, informing patients of appointments.

Escalate issues related to the booking and scheduling of patient appointments in agreed timescales to supervisory and management staff.

Handle enquiries from patients and staff concerning appointment booking and scheduling through a variety of media, although predominantly through telephone

Enter data and maintain of safeguarding database, ensuring information is updated in a timely manner.

Liaising with other departments and staff to obtain /deliver information relating to patients and department management.

Deliver a high level of customer service in all interactions with patients, their relatives, carers and staff to ensure the highest standards in respect of patient privacy and dignity.

Ensures data entry onto Trust systems is consistent with workflows and follows standard operating procedures.

Patient Record Maintenance- Ensuring correct and accurate personal details are up to date on all patient documentation.

Follow departmental policies and standard operating procedures for the undertaking of work tasks and duties.

Support Trust and departmental processes for reviewing and managing data quality issues related to booking and scheduling activity.

Follow Trust policy in relation to processes for assessment and management of potential overseas visitors, including the accurate recording of information and escalation of concerns to the line manager.

Use local and national systems such as the NHS Spine, CRIS, Meditech, K2 and other systems to enable the booking and scheduling of appointments.

Maintain an up-to-date electronic and paper office filing system appropriate to the relevant department and undertake the filing of patient records following the Trusts Records Management Policy and the filing responsibilities for each clinical area.

Assist the ward staff with general administrative duties, e.g. photocopying, dealing with department mail and distributing as required. Submit requests for case notes stored off-site.

Maintain ward stationary stock levels as required

Other Responsibilities:

Operate within the required behaviours and values of the Trust leading by example in delivering the service's performance.

Manage workload in agreement with the line manager.

Communicate and establish working relationships as appropriate concerning workload, activities, and job roles with colleagues within the service and wider Trust.

Undertake general administration support within the service as required and directed by the line manager.

The content of this Job Description represents an outline of the post only and is, therefore, not a precise catalogue of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances following consultation with the post holder.

Person Specification

Skills, Knowledge & Aptitudes

Essential

• Good level of numeracy and literacy skills.
• Able to communicate clearly both in verbal and written communications.
• Basic keyboard & PC skills.
• Working knowledge of Microsoft Office packages, i.e., Outlook, Word, Excel
• Organised and methodical with an attention to detail.
• Professional and friendly telephone manner
• Able to maintain accuracy to high standards

Qualifications & Learning

Essential

• Educated to GCSE level or equivalent, including English and Mathematics.
• European Computer Driving Licence (ECDL) Qualification or equivalent.

Desirable

• Additional Customer Service or Administration qualifications, such as an NVQ Qualification

Other

Essential

• Keen to develop personal skills Good work attendance
• Flexibility & motivation
• Able to change duties at short notice
• Occupational Health cleared to perform the duties of the role

Personal Qualities

Essential

• Flexible and adaptable to change Ability to work to a deadline and to prioritise own workload.
• Ability to work on own unsupervised Courteous and friendly .
• Be able to work under pressure in a busy environment.
• Ability to work independently or as part of a team.
• Able to multitask.
• Capable of dealing with sensitive and confidential documents and situations.

Desirable

• Able to implement new ideas to benefit patients, staff and the working environment

Experience

Essential

• Experience working in an NHS reception or equivalent appointment booking environment.
• Previous experience of data entry/ input.

Desirable

• Knowledge of a hospital-based Patient Administration System.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Women's NHS Foundation Trust

Address

Liverpool Women's Hospital

Crown Street

Liverpool

L8 7SS

United Kingdom

Employer's website

https://www.liverpoolwomens.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education, Qualifications and Training

Essential

• Health and Social Care Qualification or willing to work towards

Other requirements

Essential

• Able to work over a 7 day week
• Due to the nature of the role, the post holder must be able to travel across a wide geographical area, often with equipment, and have access to a suitable vehicle for business purposes

Experience

Essential

• Working in Health and Social Care setting
• Experience working independently and as part of a team

Desirable

• Experience caring for people at the end of their life
• Experience using IT systems and electronic care records
• Experience working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Babington Hospital

Derby Road

Belper

DE56 1WH

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Specification for further details. Informal enquiries welcome.

Person Specification

Qualifications

Essential

• GMC registration with a licence to practise.
• Qualified Medical Practitioner holding MBBS, MBChB or equivalent medical degree.
• Completion of GP Specialty Training and inclusion on the GMC GP Register.
• Evidence of continued professional development (CPD).
• Eligibility to work in the UK.
• Current indemnity cover or willingness to obtain appropriate cover prior to commencement.

Desirable

• Membership of the Royal College of General Practitioners (MRCGP).
• Additional qualifications in areas such as women's health, dermatology, minor surgery, diabetes, palliative care, or medical education.
• Training in mentorship, supervision, or teaching.

Experience

Essential

• Experience working as a GP in a primary care setting.
• Ability to manage a wide range of acute and chronic medical conditions.
• Experience of multidisciplinary team working.
• Experience of safeguarding children and vulnerable adults.
• Competence in clinical decision-making and risk management.
• Experience using clinical systems and electronic patient records.
• Excellent communication skills with patients, carers, and colleagues.
• Commitment to delivering high-quality, patient-centred care.

Desirable

• Experience working within NHS General Practice.
• Experience of QOF, Enhanced Services, and population health management.
• Experience supervising GP trainees, foundation doctors, or medical students.
• Experience in leadership, service development, or quality improvement initiatives.
• Experience in minor surgery, joint injections, contraceptive services, or other specialist clinics.
• Experience of digital consultations and remote patient management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Centre Practice

Address

Fareham Health centre

Osborn Road

Fareham

Hampshire

PO16 7ER

United Kingdom

Employer's website

https://www.farehamcentrepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
• Cover sickness/annual leave and work reasonable overtime when required

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.

• To manage and take continuing responsibility for a defined caseload/geographical area and be responsible for the assessment of care needs, the development, implementation and evaluation of programmes of care and setting of defined standards of care which are evidence based and meet Trust Policies and Procedures to ensure quality of care for patients.
• Identify, assess and determine client need and where appropriate prescribe from within the nurse prescribing formulary in accordance with evidence, practice-based, patient medical history and Trust Policies and Procedures.

Person Specification

Education, Quals & Training

Essential

• RN or RM (NMC registered)
• SCPHN Qualification - Degree, Diploma or Cert
• Nurse Prescribing
• Evidence of on-going professional development

Desirable

• Specialist Community Public Health Nurse Post registration study

Experience and Knowledge

Essential

• Knowledge of national + local priorities
• Evidence-based practice initiatives
• Public health activities
• Working in partnership with clients and carers
• Experience of mentoring students in practice

Skills and Attributes

Essential

• Management + organisational skills
• Clinical Leadership & Supervision
• Innovator + forward-thinker
• Reflective practitioner
• IT Skills

Desirable

• Immunisation and vaccination

Aptitude & Personal Qualities

Essential

• Good team player

Values, Drivers and Motivators

Essential

• Able to travel
• Willing to work flexible hours to cover

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

New Mills

Hyde bank road

High Peak

SK22 4BP

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Qualifications

Essential

• Current NMC registration
• Evidence of continuous and personal development

Desirable

• Post-registration qualification in gastroenterology/Colorectal care at Diploma level and ability to undertake level 3 education

Experience

Essential

• Experience in gastroenterology/colorectal nursing
• Proven post-registration experience
• Involvement in service development and implementation of change.

Knowledge

Essential

• Demonstrate knowledge of GI cancer symptoms
• Demonstrate knowledge of common GI symptom management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Ipswich Hospital

Ipswich

IP4 5PD

United Kingdom

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The role will support the care of those patients who are:

Referred into the team by internal services, GP surgeries for support with their mental health, to provide signposting.

The role will offer mental state monitoring and risk assessment.

The role will provide a range of brief psychotherapeutic and social interventions, appropriate to the band of the role, for people experiencing mental health difficulties. via telephone or video call, occasionally face to face visits where this is deemed as the only appropriate medium.

The role involves working with people experiencing mental health concerns / complex emotional needs via a number of different means i.e. face-to-face, telephone and/or video call.

The role will also include an effective working knowledge of the voluntary sector as well as an understanding of the needs of carers and family.

The role will require working collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within a multi-disciplinary team in delivering services.

There is a requirement for substantial periods of concentration and sitting and accurate and timely record keeping.

3. SCOPE AND RANGE

For people experiencing a mental health crisis, Video/Tele-coaches Intervention Practitioners will provide:

Mental state assessments

Clinical risk assessments

Clinical formulations

A range of recovery focussed interventions.

Validation and de-escalation of crisis

Distress tolerance and emotional regulation strategies

Brief psychological interventions to people experiencing fluctuation in their mental health state.

Consultation and advice to carers and families and other agencies to enable them to effectively support service users.

Effective liaison with other parts of the mental health pathway and partner agencies

Effective signposting and advice

4. MAIN DUTIES/RESPONSIBILITIES

Communication and Working Relationship Skills

Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services).

Contribute to the safe and effective day to day operations of the service managing clinical enquires.

Provide a high standard of written and verbal communication that is clear and in line with local guidance.

Role model effective communication: demonstrating empathy, respect, compassion and hope where there may be barriers to understanding.

Communicate information in a way that makes it relevant and understandable in line with operational guidance e.g., SBAR.

Maintain professional relationships with all colleagues to ensure professional standards are met.

Promote a culture that incorporates Trust values and is recovery focused.

Provide consultation and advice to the service users support network.

Analytical and Judgement Skills

Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies / procedures.

Reporting of exceptions, complaints and gaps in service

Assist in data collection for the on-going evaluation of the service.

Assist in Promotion of the Service locally and nationally as appropriate.

Act as the persons and their carers / familys advocate

Incident reporting - To report any incidents of harm or near miss in line with the Trusts incident reporting policy supporting appropriate actions are taken to reduce the risk of reoccurrence.

To assist with ensuring day to day practice reflects the highest standards of governance, clinical effectiveness, safety and person experience.

To be aware of the responsibility of all employees to maintain a safe and healthy environment.

To comply at all times with the Trusts Safer Governance related policies

Seek advice and support from senior colleagues/line manager whenever necessary.

Planning and Organisational Skills

Ensure good documentation is provided and entered within the appropriate systems of record sharing.

Liaise with other key stakeholders to ensure that effective and timely care is provided.

Co-ordinate any agreed lone working arrangements

To manage own diary to ensure that all components of the role are given equal attention and prioritised as required.

To rebook appointments electronically in line with guidelines for managing waiting lists.

Responsibility for Persons Care, Treatment and Therapy

Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.

To attend Clinical Team Meetings and share relevant information with the clinical team.

Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care / treatment.

Create, implement and update care plans and risk assessments as required.

Champion persons rights and service users including dignity, equality, diversity, choice and respect.

Provide advice and guidance regarding mental health problems.

Share clinical information on individuals coming into contact with Police Officers, as per agreed information sharing protocol under guidance from senior staff.

Request information on specific individuals from Police Officers as per information sharing protocol.

Promoting and safeguarding the welfare of children, young people and vulnerable adults

Implementation of NICE guidance and other statutory / best practice guidelines (if appropriate) under guidance from senior staff

To maintain up to date knowledge of legislation, national and local policies and issues in relation to service provision

Responsibility for Policy and Service Development Implementation

Participate in programmes of audit and research within the team as agreed, implementing the findings.

Contribute to clinical governance arrangements in order to ensure the quality of the service provided.

Involvement in the development of local systems and process that ensure the implementation of Trust policies.

To monitor waiting lists and ensure the team managers are aware of potential breeches in a timely manner.

Responsibility for Finance, Equipment and Other Resources

The post holder does not have financial responsibility for budgetary management.

It is the individual post holders responsibility to manage organisational resources efficiently and to suggest efficiency savings to line management as they arise.

The post holder has the responsibility to maintain the safekeeping of the organisations property.

Responsibility for Human Resources, e.g., Supervision, Training, HR Advice and Management

Supervise and support junior staff with guidance from senior staff.

Monitor practice and development of junior staff as appropriate reporting to supervisory staff.

Assist in induction of staff.

As required by the Clinical Leads, conduct appraisal and performance management of junior staff

Provision of day-to-day management supervision

Demonstrate and role model excellent clinical leadership skills.

Ensure that core training is maintained.

Ensure participation in the teams compliance with CQC standards as directed by clinical lead.

Responsibility for Information Resources and Administrative Duties

Ensure information resources are used to maintain knowledge of Trust, Directorate and Team priorities and safety initiatives.

Maintain up to date clinical records in a timely and accurate manner.

Ensure information is shared with key stakeholders and other agencies in a secure manner.

Responsibility for Research and Development

Participate in research and development.

Freedom to Act

To participate in regular supervision in accordance with good practice guidelines and Trust policy.

Work without direct management and take accountability for your own actions.

When tasks are delegated, ensure that the person you have delegated these tasks to is appropriately skilled to do so.

Work within the operational policies and service specifications of the team.

Work without direct supervision to deliver interventions via telephone and/or video call under direction of practice leads.

Any Other Specific Tasks Required

To participate in LW's annual Appraisal process.

To attend all relevant mandatory training as and when required to do so.

Work cooperatively with staff colleagues ensuring a no hands off approach.

Ensure that you remain professionally competent.

This is not an exhaustive list of duties / responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the clinical lead.

Please see full job description and person specification attached for more details

Person Specification

Specific skills

Essential

• Excellent communication skills including the ability to engage with users of services experiencing a wide range of complex mental health presentations.
• Ability to form positive therapeutic relationships with users of services, carers and other professional bodies.
• Ability to assess situations, make decisions, co-ordinate and organise appropriate responses.
• Assessment, planning, and evaluation of mental health difficulties.
• Able to risk assess.
• Ability to work without direct supervision.
• Experience in applying psychologically informed interventions.
• Able to demonstrate commitment to high quality care and service provision.
• Able to prioritise work to reflect changing needs.
• Ability to manage own time.
• Ability to work flexibly.
• Standard typing and IT skills.
• Successful completion of Health Screening.

Desirable

• Able to participate and present information in a group setting.
• Have an awareness and ability to maintain personal boundaries.
• Research awareness
• Supervising learners and other staff

Qualifications

Essential

• Qualified to foundation degree or equivalent qualification in a relevant subject e.g. Health & Social Care.

Additional requirements

Essential

• Ability to manage change in a positive manner.
• Recognise peoples right to privacy and dignity, treating every person with respect.
• Motivated, reliable and visionary.
• Enhanced DBS check will be required for this role.

Knowledge

Essential

• Evidenced based interventions relevant to the service.
• Knowledge of Multi-Disciplinary Working
• Understanding of Recovery principles in Mental Health
• Knowledge and understanding of both adult and childrens safeguarding guidance.
• Knowledge of the Mental Health Act 1987.
• Knowledge of the Mental Capacity Act & Deprivation of Liberty safeguards.
• Relevant specialist clinical/professional courses/training.

Experience

Essential

• Application of evidenced based interventions relevant to the service.
• Evidence of working with people who have experienced a mental health problem.
• Experience of working in a multi-Disciplinary environment.
• Experience of working in a secondary care community mental health service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Crownhill Court

Tailyour Road

Plymouth

PL6 5DH

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This job is for 37.5 hours which can be considered as a job share.

Job responsibilities

Professional

Work effectively as part of a team.

Work under direct or indirect supervision of a registered practitioner.

Work to agreed protocols and procedures.

Solve routine problems within the scope of the role and competencies and escalate when required.

Must understand the concept of accountability and responsibility and be confident to accept delegated responsibility for a registered practitioner after necessary preparatory training.

Attend practice and group meetings within the practice.

Complete statutory training/updates and mandatory training as specified by the practice.

Take responsibility for own development, learning and performance and identify gaps in knowledge and skills.

Inform line manager/registered nurse or practice manager if unable to perform any aspect of role competently.

Help support the development of other staff including pre-registration nurses.

Clinical Role

Ensuring that the patient is as comfortable and relaxed as possible.

Checking patient identification against in accordance with local policy.

Obtaining consent for the collection of a blood sample.

Adhering to chaperone policy.

Collection of samples(s) of blood in accordance with training and local policies and procedures.

Accurate, legible labelling of all samples to confirm patient identity, ensuring correct packaging.

Maintaining accurate patient records on the clinical system.

Ensuring all samples are stored in appropriate containers.

Recording collection of blood sample in patient record in accordance with practice procedure.

Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.

Ensuring that anomalies are reported to a senior member of staff.

To undertake any other duties appropriate within the bounds of their own competency and in discussion with their line manager, including but not limited to:

To undertake infection prevention and control measures within the Practice.

To assist with ordering of clinical stock and supplies for the Practice as required.

To assist with monitoring and maintaining of medical equipment and devices.

Communication

Communicate clearly with patients, carers and or relatives about the reason for the investigation and ensure above are aware of how to obtain their results.

Demonstrate excellent interpersonal, verbal, and written communication skills.

Work collaboratively with all colleagues and outside agencies.

Awareness of data protection issues.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Maintenance of up-to-date knowledge and skills in relation to roles undertaken
• Understanding of Infection prevention and Control measures
• Understanding of effective team working

Desirable

• Qualified in Phlebotomy / venepuncture

Skills

Essential

• Good organisational skills.
• Good interpersonal and communication skills.
• Ability to provide quality care.
• Basic IT skills.

Experience

Desirable

• Experience of infection prevention and control measures in clinical practice.
• Experience of working in primary care.
• Experience of working in a GP practice.
• Experience working with Emis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bartlett Group Practice

Address

Wharf Road

Ash Vale

Aldershot

Hampshire

GU12 5BA

United Kingdom

Employer's website

https://www.bartlettgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Experience

Essential

• The post holder will have significant experience in Nursing / Quality service assurance / Safeguarding Children or Adults as appropriate.
• Significant experience of managing projects and delivering them within agreed timescales and budgets.
• Experience of leading change projects.
• Experience of providing support and input into complex programmes.
• Experience in managing stakeholders, taking account of their levels of influence, and particular interests.
• Experience of preparing briefing papers and correspondence at project board level.
• Experience of managing a team.
• Must understand the background and aims of current healthcare policy and appreciate the implications of this.
• Must understand the relationship between the Department of Health & Social Care and individual provider and commissioning organisations.

Qualifications

Essential

• The postholder must be a Registered Nurse in relation to Safeguarding Children posts or a Registered Professional in relation to Safeguarding Adults posts.
• Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band / level.
• Evidence of continuing professional development relevant to role.
• Member of relevant professional body

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

Eyre St

Sheffield City Centre

Sheffield

South Yorkshire

S1 3FG

United Kingdom

Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide expert clinical assessment and diagnosis for patients presenting with undifferentiated, undiagnosed, and complex health problems.

• Initiate, evaluate, and review treatment plans, including prescribing medications and therapies within your scope of practice.

• Manage a range of acute, minor, and long-term conditions independently, referring to or liaising with GPs or secondary care where appropriate.

• Undertake comprehensive physical assessments, using advanced clinical skills and decision-making.

• Perform and interpret relevant investigations, such as blood tests, ECGs, and other diagnostic procedures.

• Promote preventative healthcare and offer patient education, self-care advice, and health promotion.

• Work collaboratively with the multidisciplinary team to ensure high standards of care, continuity, and efficiency.

• Contribute to clinical governance, audits, significant event analysis, and the development of local policies and protocols.

• Participate in service development and innovation, supporting quality improvement initiatives across the practice.

• Maintain accurate and timely patient records in accordance with legal, ethical, and professional standards.

• Support junior staff and students through mentoring, supervision, and education where applicable.

• Work within local & national policies, procedures and guidelines.

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Full GMC registration
• Performers List registration

Desirable

• Previous GP Practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Langton Medical Group

Address

Eastern Avenue

Lichfield

Staffs

WS13 7FA

United Kingdom

Employer's website

https://langtonmedicalgroup.co.uk/homepage (Opens in a new tab)