Job description

Job responsibilities

The successful candidate will be responsible for operating in the switchboard services and the key responsibilities are providing an excellent 24/7 front of house telephone interface service for the Trust and various external customers including Southampton University, local GP surgeries and Southampton City Council.

You will have first-class communication and prioritisation skills and enjoy working in a fast-paced environment where youll meet a different challenge every day.Shifts vary from week to week, but you will receive your rota 12 weeks in advance, covering a combination of shifts: days, evenings, nights weekends and bank holidays.

Some examples include: Days: 07:00 - 15:00, 08:00 - 16:00 or 10:00 - 18:00Evenings: 12:00 - 20:00 or 14:00 - 22:00Nights: 22:00 - 07:00Weekends and bank holidays: 07:00 - 14:30 or 14:30 - 22:00You will receive enhanced pay for working nights/weekends.To be flexible to work both days/nights and weekends as we are a 24/7 service.The personal drive to work independently, but with the support of an established team.The ability to think rationally and logically when responding to emergency situations and a keen eye for detail.The ambition to learn every day and a track record of dealing with the public in a customer-focused environment.This role offers the right candidate a fantastic opportunity to start or develop a career in the NHS. We offer full training on all aspects of the role.

Our department provides a professional 24-hour telephony and emergency response service to all internal departments within University Hospital Southampton NHS Foundation Trust, as well as externally for patients and their relatives. GP emergency admissions, major incidents and fire service calls are all in a days work.You will need to be flexible to work both days/nights and weekends as we are a 24/7 service.

Person Specification

Physical requirements of the post

Essential

• Health and physical abilities sufficient for the post (if necessary with reasonable adjustments with respect to the Equality Act/Disability Discrimination Act).

Qualifications / training required

Essential

• Literacy and numeracy skills that are GCSE standard or equivalent. Proven work experience in the use of computerised technology

Desirable

• Qualifications in using Microsoft windows applications/excel/email. Understanding and knowledge of confidentiality issues/data protection. Customer care or similar discipline.

Previous or relevant experience necessary

Essential

• Consistent and relevant employment history of dealing with the general public in a customer focused environment.

Desirable

• Experience of working in a predominately telephone based environment e.g. Switchboard/Contact Centre. NVQ in Customer Care or equivalent experience. Previous work within emergency response/situations. Knowledge of Hospital/NHS terminology. Experience with working with computer desktop applications.

Special requirements of the post

Essential

• Ability to communicate effectively with a wide range of people and situations. Flexibility with working hours including Bank Holidays/shift patterns. Ability to travel to and from work to meet shift requirements. Able to retain and recall information. Ability to complete a competency assessment criterion providing evidence of learning in a portfolio

Desirable

• Willingness to learn new tasks to develop the role. Continuous refresher training to meet demands of ever changing processes and updates from the wider UHS areas. Able to work additional hours occasionally to meet demands of the service.

Trust Values

Essential

• Patient First
• Working Together
• Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Job description

Job responsibilities

Care Coordination and Patient Navigation

• Support patients, carers and families to access appropriate healthcare, community and social care services.
• Signpost patients to relevant services and ensure they receive timely support and intervention.
• Coordinate proactive care programmes and patient reviews.
• Arrange appointments, referrals and follow-up activities as directed by clinicians.
• Liaise with external agencies and healthcare professionals to ensure continuity of care.
• Support multidisciplinary team meetings by preparing patient information, coordinating attendance and recording actions.
• Assist with administration relating to care home residents and housebound patients.
• Help identify and address barriers to accessing healthcare services.

Recall Systems and Clinical Programmes

• Manage patient recall and invitation systems for long-term condition reviews and preventative healthcare programmes.
• Support recall processes for learning disability reviews, serious mental illness reviews, NHS Health Checks and other designated programmes.
• Monitor patient responses and ensure appropriate follow-up actions are completed.
• Generate invitations, reminders and correspondence using approved communication methods.
• Monitor programme participation and escalate concerns where appropriate.
• Support cervical screening administration and other approved clinical pathways.
• Assist with the organisation and administration of vaccination programmes.

Clinical Systems and Data Management

• Maintain accurate and up-to-date patient records in accordance with practice policies and NHS requirements.
• Run clinical system searches and produce reports to support clinical programmes and service delivery.
• Monitor performance against agreed targets and provide routine activity reports.
• Assist with data quality improvement projects and coding activities.
• Support audit work, quality improvement initiatives and patient safety programmes.
• Identify and report data discrepancies or gaps requiring further review.
• Maintain accurate records of completed tasks and administrative processes.

Patient Communications

• Contact patients by telephone, SMS, email or letter as part of agreed programmes and recall activities.
• Prepare patient communications relating to health campaigns, clinics and reviews.
• Support practice health promotion initiatives and awareness campaigns.
• Ensure confidentiality and data protection requirements are followed when communicating with patients.
• Respond professionally and sensitively to patient enquiries.

IT and Digital Systems Support

• Provide first-line support for routine issues relating to practice software, equipment and digital systems.
• Support staff in the effective use of clinical and administrative systems.
• Log, monitor and escalate technical issues where required.
• Assist with testing and implementation of system updates and new processes.
• Maintain records relating to practice equipment and digital assets.
• Support staff training in agreed systems and administrative workflows.
• Contribute to the development and improvement of digital processes across the practice.

Governance, Audit and Quality Improvement

• Support the maintenance of practice policies, procedures and standard operating processes.
• Assist with audit preparation, evidence gathering and action tracking.
• Contribute to quality improvement initiatives and service development projects.
• Support compliance with CQC requirements and other regulatory standards.
• Prepare reports, meeting papers and documentation as requested.
• Maintain accurate records and audit trails.
• Support monitoring of mandatory training and governance requirements.

Enhanced Services and Commissioned Programmes

• Support the delivery and administration of enhanced services and commissioned healthcare programmes.
• Prepare and monitor activity reports and supporting evidence.
• Assist with monitoring programme performance and identifying outstanding actions.
• Support vaccination campaigns and seasonal service delivery.
• Work collaboratively with practice and Primary Care Network colleagues to support agreed initiatives.
• Assist in meeting contractual and performance requirements.

Team Working and Cross-Cover

• Work collaboratively with colleagues to ensure continuity of services.
• Provide cover for agreed administrative functions during periods of leave or increased demand.
• Participate in team meetings, supervision sessions and appraisals.
• Share knowledge and support colleagues in maintaining effective systems and processes.
• Contribute to service improvements and the development of efficient working practices.
• Demonstrate flexibility in responding to changing service needs.

Person Specification

Qualifications

Essential

• Good written English, numeracy and digital literacy skills, together with the ability to undertake role-specific training and maintain mandatory training requirements.

Desirable

• Relevant qualification, training or experience in health or social care, business administration, care coordination, or clinical systems.

Skills & Abilities

Essential

• Clear, sensitive and professional communication skills, with the ability to engage effectively with patients, carers, clinicians, colleagues and external organisations, both verbally and in writing.
• Excellent organisational skills, strong attention to detail and the ability to prioritise competing demands while maintaining accurate records and audit trails.
• Confident user of Microsoft Office and other digital systems, with the ability to learn new processes, undertake system searches and produce routine reports following training.
• Ability to follow Standard Operating Procedures (SOPs), understand the boundaries of the role, and promptly escalate clinical, safeguarding, information governance or operational concerns as appropriate.

Desirable

• Experience of data quality checks, patient recall administration, service reporting and/or first-line IT troubleshooting.
• Knowledge and experience of using EMIS Web clinical systems within a primary care setting.

Experience

Essential

• Experience of organising a varied administrative workload, maintaining accurate records, communicating with patients or service users, and handling confidential information.
• Understanding of the importance of safe escalation, professional boundaries and accurate documentation.

Desirable

• Experience in general practice, the NHS, social care or a PCN; familiarity with care coordination, patient recalls, QOF and enhanced services.
• Experience using EMIS Web, Ardens, Docman, NHS reporting systems or comparable clinical and administrative software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coltishall Medical Practice

Address

St Johns Close

Coltishall

Norwich

Norfolk

NR12 7HA

United Kingdom

Employer's website

https://www.coltishallsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will act as a State Registered Radiographer and will participate in the provision of multi-modality imaging services to a diversity of patient presentations in a range of clinical environments.

The post holder will provide an excellent standard of radiographic imaging, technique, and patient positioning to deliver a high quality of patient care.

They will work to a consistently high standard and ensure radiation doses are kept to a minimum using the ALARP principle and dose reduction factors.

The post holder will assess and justify referrals under IRR17, IR(ME)R 2017, following practitioner guidelines. Includes the assessment of complex and/or acute cases.

They will make autonomous decisions regarding the appropriateness of examinations as an aid to clinical diagnosis.

They will follow established examination protocols and liaise, as required, with Consultant Radiologists regarding optimum technique.

The post holder will possess specialist knowledge and experience as appropriate to grade, and be able to function as a role model and will participate in the supervision, training and support of more junior staff.

They will exercise autonomy within professional and managerial boundaries and be responsible for the prioritisation and organisation of own work activities in response to clinical and service needs.

The post holder will use Electronic Patient Records (EPR) and the Radiology Information System (RIS) for patient registration, ordering and scheduling. They will be responsible for ensuring accurate patient records, including radiation dose and exposure factors.

They will use the Picture Archive & Communication System (PACS) to ensure optimum image quality.

They will participate in the Quality Assurance equipment testing programme.

The post is based primarily in the Radiology Department of the Royal Berkshire NHS Foundation Trust in Reading, with rotation to satellite units at West Berkshire Community Hospital in Thatcham, Townlands Memorial Hospital in Henley, and the Royal Berkshire Bracknell Healthspace in Bracknell.

The post holder will participate in the provision of 24/7 services; to include weekend and evening working.

Services are provided to hospital clinicians, general practitioners and other healthcare professionals including physiotherapists. The post holder will be required to liaise effectively with these referrers, patients, and their representatives.

Person Specification

Education, Qualifications

Essential

• Registration with the Health & Care Professions Council
• BSc Degree in Radiography, DCR(R), or equivalent radiographic qualification

Desirable

• Post Graduate Certificate or Diploma, or equivalent postgraduate experience
• Evidence of current Continuing Professional Development, excluding mandatory and statutory training

Experience

Essential

• Clinical experience in the NHS, either through NHS clinical placement training or previous NHS employment
• Minimum 18 months of clinical experience
• Staff and/or student supervision

Desirable

• Line management

Communication

Essential

• Excellent written communication skills

Skills and Knowledge

Essential

• Knowledge of radiographic anatomy and relevant pathology
• Excellent interpersonal, written, and oral communication skills
• Knowledge of Ionising Radiation (Medical Exposures) Regulations and justification of referrals

Desirable

• Demonstrates excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust; Diagnostic - Radiology - Main X-ray

Royal Berkshire Hospital, London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder is responsible for the ongoing assessment of care needs and the development, implementation, and evaluation of care. The post holder will carry out all relevant forms of care and will take responsibility for caseload holders in their absence. Professional/Ethical Practice

Ensuring that the community nurses within the team practice within a legal and ethical framework that adheres to The Code and local Trust Policies and Procedures.

Focusing resources to ensure equity of access for all individuals and groups within the locality.

Being personally accountable for professional and ethical actions and ensuring compliance with The Code.

Maintaining confidentiality, while communicating patient information, in such a way that preserves the dignity and privacy of the patient and family/carers.

Working in a non-judgmental anti-discriminatory way, with regard to cultural and religious beliefs of individuals and groups.

Ensuring that prior to any course of action involving individuals/groups has their informed consent.

Acting as an advocate for individuals and groups.

Bringing to the attention of team members when they are acting outside of the Code, Trust Policies and Procedures and identifying actions to rectify any professional issues. Patient Care Delivery/Communication

Developing, maintaining, and identifying problems with effective locality communication networks with other health professionals, statutory and voluntary agencies and helping to improve its effectiveness. To manage a caseload of patients with a broad range of complex and specialist needs, using evidence based and client centred principles to assess plan implement and evaluate interventions.

Accurately and timely recording of all care given to the patients and report any changes in the patients condition to the general practitioner or other members of the health/social care team and that may be used for investigations/serious incident reporting.

Attending and participate in staff meetings, MDTs and other meetings as required.

Ability to verbally explain complex issues in formal situations such as investigations.

Ability to formally present and discuss to individuals and groups ideas and issues pertinent to Community Nursing.

Identifying and allocating responsibility for the assessment of particular client groups.

Having responsibility for the health assessment of adults within the population as their needs arise.

Using the knowledge and skills necessary to assess individuals and groups, identifying the multiple needs of the patient, family/carer providing holistic care taking into consideration cultural differences.

Working within the Community Division as a member of the integrated community nursing team, participating in activities, which address the health needs of the general population.

Providing and maintaining a high standard of skilled nursing care for patients in their homes, health clinics and Care Homes using an evidence-based model of care, that is consistent with NICE guidelines, within own scope of practice and legislation.

Ensuring that nursing procedures are taught to relatives/carers so that the care of the patients may be continuous over 24 hours, and guidance is given on carrying out all treatments.

Ensuring the changing needs of individuals and groups are identified timely and adjustments to programmes of care are made.

Promoting and maintaining optimum health by identifying, planning, and undertaking specific health promotional activities with identified individuals and target groups.

Following Merseycare NHS Foundation Trust guidelines in all suspected and confirmed emotional, sexual, and physical abuse.

Ensuring that concerns and identified potential risks are referred to the appropriate General Practitioner (GP)/Multidisciplinary team immediately.Care/Caseload Management

Responsibility for the co-ordination in monitoring the care of patients with long term conditions, disease management and supporting clinical staff ensuring continuity and continuing care

Being responsible for the development of an annual caseload profile to identify the health needs and necessary resources to meet service needs, using the information to inform other professionals and to direct development of services.

Responsible for the setting of team objectives in conjunction with the Operational Lead.

Ensuring that all Human Resources policies are adhered to including the recruitment and employment of staff, the management of sickness absence.

Using own expertise and experience to present recommendations for service development.

Responsible for ensuring that all data relating to the patient activity of the team is input onto the information system accurately and on time as required by Trust policy.

Having delegated responsibility for budget management operating with constraints identified by management, and acts as an authorise signatory for goods and services.

Allocating work to make best use of the knowledge and skills of team members.

Having responsibility for ensuring that appraisals and PDPs are carried out within the team and the information collated.

Co-operating with Trust management and others in meeting statutory and local requirements of the Health and Safety Policy.

Identifying strategies aimed at minimising risks to staff, patients, clients, and others that use the health service.

Having the responsibility for accident/incident reporting.

Developing systems and processes that engage with users of the service ensuring services are designed to meet need.

Valuing the contribution that users of the service can make in shaping services.

Leading by example to inspire others with the values and vision for the present and future of Community Nurses nursing patients with long term conditions/acute disease management highlighting to individuals, the team, and the Trust the benefits of new ways of working

Having the ability to constructively challenge current working practices and overcome barriers during times of change.

District Nurse Team Leader Role:

To promote the attainment and maintenance of optimum health of patients who have long term conditions and acute disease management through predictive and proactive case management of an identified caseload of patients.

To formulate care plans that address the expressed health, social and cultural needs of the patient as an individual through working in partnership with the patient, the GP, specialist nurses and other stakeholder providers.

To promote patient centred care by integrating and co-ordinating the activities of the patient, relatives and carers, the individual practitioners, and teams in the provision of an efficacious management strategy for managing an individuals long-term condition.

To ensure that appropriate information regarding the condition of the patient is known to the GP and other appropriate stakeholder providers, by the development and maintenance of effective systems of inter-agency, inter-disciplinary communications.

In liaison with Integrated Community Nursing Teams, Social Services and GPs, provide clinical leadership to nursing teams to enable them to develop approaches that address the needs of patients with complex long-term conditions and acute disease.

Support pathways for smooth transition between primary, secondary, and tertiary care for patients, particularly those who are newly diagnosed or whose symptoms are poorly controlled, by liaison with specialists within primary and secondary care. Making direct referral of patients for medical assessment and diagnostic procedures using the care pathways approach.

Inform the development of policies and procedures relevant to the care of people with long term conditions and acute diseases by co-operating and assisting in research programmes relating to the client group. Valuing the contributions that users of the service can make in reshaping services by developing systems and processes that engage those users meaningfully to ensure services are designed to meet expressed need.

Ensure services are delivered and sustained in line with NICE guidelines/local targets and understand principles of disease management by leading, motivating, educating, and developing colleagues and others.

Promote admission avoidance and early discharge by effective liaison with internal and external stakeholders. Personal/Professional Development

Participating in the setting of personal objectives with the Operational Lead through the job appraisal and clinical supervision processes.

Giving advice on professional issues relating to community nursing.

Managing changes to ensure the smooth transition of new ways of working.

Identifying and investigating poor quality practices within the team and suggesting and agreeing actions to rectify practice.

Complying with and fulfilling the objectives of the Community Division.

Maintaining and continually updating professional knowledge and skills.

Undertaking yearly appraisals with team members, identifying their training, educational and development needs.

Assisting in the induction programme for new staff to the Merseycare NHS Foundation Trust as appropriate.

Using own knowledge and skills to inform the future development of policies and procedures relevant to Primary/Community care and district nursing in particular.

Ensuring the competencies relating to the nurse prescribing competency framework are maintained and developed.

Person Specification

Qualifications

Essential

• First level Registered Nurse
• First level qualification in District Nursing / specialist Practitioners qualification in District Nursing
• Nurse Prescriber V150/300
• Evidence of Post registration education in related areas

Desirable

• Practice Teacher/Supervisor and assessor experience
• Previous management course/qualification

Experience

Essential

• Evidence of leadership & management qualities
• Experience at Band 6 level in community nursing setting
• Demonstrable contribution to practice developments in community care /chronic disease management/long term conditions/palliative, end of life care
• Evidence of collaborative working with multi-professional colleagues
• Evidence of effective communication across all levels of the organisation and with all stakeholders

Desirable

• Research & Development experience
• Experience of managing complaints

Skills

Essential

• Ability to communicate highly complex information where there may be barriers to understanding
• Ability to exercise critical thinking skills
• Ability to analyse date and present information to various audiences
• Ability to implement programmes or work streams leading to service changes
• Demonstrates up to date evidence based clinical knowledge in relation to community nursing
• Forward thinking able to identify opportunities for improvement in service development
• Motivated - able to motivate self and others to deliver a quality service
• Operational planning and delivery of care for complex caseloads including chronic disease management/Long term conditions/palliative care
• Computer literate - ability to use software programmes designed to maximise the contribution to the post
• Must have access to a vehicle & be able to commute to meet the demands of the role and remain flexible - to meet the demands of the service

Knowledge

Essential

• Awareness of current initiatives within the local & National health economy and of applicable guidelines, protocols, and frameworks
• Knowledge and experience of budget management
• Up to date knowledge of current Government and Local agendas and how these translate into local practice
• Research & Development experience
• Experience of managing complaints
• Evidence of providing professional/clinical leadership at postgraduate level
• Good working knowledge of the clinical governance agenda/National & Local priorities

Desirable

• Research & Development experience
• Experience of managing complaints

Values

Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Sefton

Sefton

L34 1PJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Educated to 1st degree level or equivalent level of experience of working at a senior level in specialist area.
• Current NMC Registration.

Desirable

• Certificate in management or substantial equivalent internal training.
• Evidence of continued professional development.

Knowledge and Expertise

Essential

• Understanding of the patient experience agenda & its contribution to quality.
• Conversant with national and local guidance on NHS Continuing Health care/NHS Funded Care for adults.
• Conversant with Mental Health Act 1983.
• Working knowledgeable of Who Pays Guidance 2020.
• Strong understanding of the operational management and clinical role of the NHS.
• Full understanding of Social Services and other Local Authority functions
• Knowledge & understanding of the current NHS agenda and of primary care.
• Highly developed communication skills both verbal & written.
• Ability to communicate with clinical and all levels of staff effectively.
• Capability to work across boundaries and foster close collaboration; using influencing and negotiation skills.
• Ability to build effective working relationships across a range of health care and other organisations.
• Will consider the most effective way to promote equality of opportunity and good working relationships.
• IT skills ability to use Microsoft Office programmes (Word, Outlook).
• Accurate data entry and text processing skills.
• High level critical thinking skills and ability to develop logical and comprehensive opinions with attention to detail.

Desirable

• Understanding of the commissioning agenda including its scope, structure, methods of operation, processes and inter- relationships
• Working knowledge Children's and Young People Continuing Care Framework.
• Understanding of dispute resolution process both for individuals and organisations.

Experience

Essential

• Clear evidence of successfully working with a wide range of external organisations.
• Manages self and own workload, delivering outcomes in a timely and efficient manner.
• Track record in clinical quality & performance activities
• Effective delegator when required.
• Ability to motivate/ support team members.

Desirable

• Experience of partnership working with other agencies
• Managerial experience
• Experience of managing change

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

The Stein Centre

Derby Road

Birkenhead, Wirral

CH42 7HB

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Core profession (Social Work, Nurse, Allied Health Professional)
• Professional Registration with recognised National Body (HCPC, NMC, Social Work England)
• Nationally recognised post-qualification, continuous professional development (CPD) related to the core profession (Social Work, Nurse, Allied Health Professional).

Desirable

• Therapeutic Training to intermediate / diploma level

Knowledge and Expertise

Essential

• Demonstrable working knowledge of specialist therapeutic approaches e.g. CBT, Family Therapy
• Knowledge of Child Protection workings and Practice.
• Working knowledge of Children related legislation
• Experience of inter-agency working
• Experience of writing, implementing and evaluating Care / Treatment Plans

Desirable

• Experience of working with Students/ Learners
• Experience of providing clinical supervision

Experience

Essential

• Significant post qualification experience of working within a CYPMHS or Child Mental Health related field.
• Recognised experience of working within an environment where evidence based interventions have been delivered
• Undertaking formal and informal clinical risk assessments and risk management planning
• Undertaking mental health assessments
• IT skills, including using databases, Microsoft Office and clinical systems

Desirable

• Post qualifying experience of working within NHS community CYPMHS

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Elm House

Lea Bank Close

Macclesfield

SK11 8HE

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The Faster Diagnosis Administrator will be responsible for ensuring that all cancer referrals are dealt with promptly adhering to departmental policy and Cancer Waiting Times targets and guidance. You will

Liaise with GPs and referrers to ensure all pertinent information is gathered in order to effectively triage the patient.

Liaise with Faster Diagnosis Nurses to ensure an efficient and timely triage for patients.

Ensure all cancer referrals are registered on PAS including demographical and clinical information.

Ensure sessions are used to the maximum capacity including short notice cancellations.

Ensure daily monitoring of generic email boxes and managing queries.

Carrying out table top triage where appropriate under guidance of Faster Diagnosis Team Manager and Faster Diagnosis Nurses

Ensure direct bookable referrals are accepted within the agreed timeframe of to meet departmental standards.

Be the first point of contact for patients and service users providing an in depth knowledge of outpatient scheduling procedures for their specialty across Somerset.

Identify any cases where it is not possible to allocate patients an appointment within the given timescales to the Faster Diagnosis Coordinator Team Manager and Service Manager to enable action to be taken to resolve and the standard to be met.

Provide cover for colleagues during periods of planned Annual leave and sickness as required.

Undertake additional office duties such as typing printing and posting as required.

The post holder will be working 22.5 hours ideally Wednesday to Friday for Somerset Foundation Trust as a county wide service. Whilst a base will be decided at appointment travel across both sites will be expected and the working pattern can be reviewed on appointment. This role will be Office based.

The main administrative duties for this post include

Daily checking of eRS for new referrals collecting all necessary information and directing as appropriate to the correct service for triage.

Booking Triage calls and first appointments within trust and national targets.

Responsibility for dealing with eRS rejections and issues. Communicating back to GPs on rationale and recording appropriately on eRS and PAS.

Responsibility for maintaining displaced appointments and appointments for booking on a daily basis.

Accurately recording and updating patient level data on multiple systems

Assisting the Faster Diagnosis Coordinator in investigating any complaints or incidents that may arise in relation to appointments.

Sending of PSA and FIT tests and tracking their completion.

Typing of results letters for certain specialties

Office management

This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the service.

Person Specification

Qualifications

Essential

• Educated to GCSE (or equivalent) including English

Desirable

• NVQ Level 2 (or equivalent) in business administration. Candidates who can demonstrate equivalent experience will be considered.

Experience

Essential

• Competent in the use of MS Office including proficient in Word Excel PowerPoint and Outlook
• At least One years relevant administrative secretarial experience or similar within the last three years.
• Health Care Sector administrative experience
• Good organisational skills
• Working as a team and working to deadlines

Additional Criteria

Essential

• Willingness to embrace change and remain effective in a dynamic fast moving service environment.
• Ability to create and maintain clear, accurate and precise documentation.
• Good time management skills.
• Able to exchange information with patients relatives and staff on a variety of departmental matters and procedures.
• Able to prioritise own workload and to relate to the priorities of the service.
• Required to spend a considerable period of working day sitting in front of a VDU.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Knowledge

Essential

• Knowledge of Electronic Patient Data systems
• Computer literate/Teams

Desirable

• Basic Knowledge of Medical terminology

Qualifications

Essential

• Customer Service NVQ 2

Desirable

• Meditech / System 1 Knowledge

Experience

Essential

• Experience of working within a Health Environment
• Experience of working with a Multi-Disciplinary team

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Maintain patient dignity and confidentiality at all times.
• Adhere to Trust Aseptic Non Touch Technique Policy (ANTT).
• Work unsupervised undertaking domiciliary visits. A full driving license and access to a vehicle is essential along with business insurance.
• Undertake surveys/audits when requested to do so.
• Attend to staff and patients queries, referring appropriately.
• Comply with all Health and Safety Regulations
• Use of a visual display unit to book appointments and access the
• Trust intranet and work related e-mails.
• It will be necessary to cover other staff when required.
• Any duties as defined by the manager/Team leader in charge.

Professional Duties

• The candidate must comply with all aspects of mandatory training and have an awareness of all policies and procedure relating to the Trust and division

Financial Duties

• Ensure stock is rotated to minimise waste

Person Specification

QUALIFICATIONS / TRAINING

Essential

• Educated to GCSE level A* - D or equivalent in Mathematics & English
• Willingness to complete further training to complement and support specified role

Desirable

• Level 2 NVQ/QCF or equivalent in healthcare related subject

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

• Previous experience of working in a health care setting and understanding of equality and diversity and compassionate care
• Effective skills in communication when dealing with difficult/vulnerable people
• Experience of complying with legislation, policies and procedures
• Experience of working in an ever changing environment
• Experience of basic computer skills such as Microsoft Word, Excel and Access
• Demonstrate a person centred approach

Desirable

• Previous Phlebotomy experience

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

• Compassionate, caring, empathetic and understanding.
• Professional and positive demeanour, smart appearance, hardworking, flexible, reliable and good communicator
• Attention to detail and accuracy, for example, completing patient identification checks
• Ability to work on own initiative as well as part of a team.
• Ability to lift, bend, push, pull and stand for long periods of time
• Geographical knowledge of the Calderdale area.
• Ability to learn from mistakes
• To work well under pressure whilst ensuring that the patient is always the first priority

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Community Services

Todmorden Health Centre

Halifax

OL14 5RN

United Kingdom

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Attend CMHT and PCN MDT meetings to discuss and support ongoing care of patients.

Provide regular clinics to review patients via CPA process.

Provide flexible emergency medical support for the teams patients.

Support patients under the MHA and the processes required under the MHA.

Support clinically and supervise your training doctor.

Work collaboratively with Primary Care.

Liaise with other services within the organization and outside of the organization to optimize the care of your patients.

Person Specification

Transport

Essential

• Holds and will use valid UK driving licence OR provides evidence of proposed alternative.

Qualifications

Essential

• MB BS or equivalent medical qualification
• Registration with the General Medical Council and on the Specialist Register.
• Meets Royal College of Psychiatrists criteria for appointment to the post of Consultant.
• Section 12 Approval and Approved Clinician Status.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych
• On the Specialist Register with qualifications General Adult/any mental health speciality
• Postgraduate degree in psychiatry MRC Psych or equivalent.
• Additional clinical qualifications.

Eligibility

Essential

• Fully registered with the GMC with a licence to practice at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved clinician status.
• Approved under Section 12.

Desirable

• In good standing with GMC with respect to warning and conditions on practice.

Clinical skills, knowledge and experience

Essential

• Able to manage clinical complexity and uncertainty.
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.
• Utilises a quality improvement approach to think systemically about complex problems, develop potential change ideas and test these in practice using a systematic QI methodology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Grays Hall

Grays

RM17 5TT

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

You will be required to

Act upon most alerts (e.g., QOF) and reminders during a routine consultation i.e. (10 minutes).

Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

Provide cross cover, where necessary and practical, at the other practices

Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

Provide appropriate preventative health care and advice.

Provide medical support as required to patients referred by nursing staff

Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

Adhere to any practice prescribing formulary, local and national guidelines.

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Record clear and contemporaneous I.T. based consultation notes to agreed standards;

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities with the Practice

Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

Attend prescribing, palliative care, clinical and practice meetings.

You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

Undertake additional training where necessary to provide these enhanced services

You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships

Internal

Members of the Senior Management team

Members of the Partnership Board

Colleagues within The Bourne Partnership

External

Suppliers of services

Other GP practices and practice groups

Other external organisations

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Experience

Essential

• Experience of using EMIS.
• Working on video/telephone consultations.
• Experience of working within a GP practice.
• Post graduate qualification in General Practice e.g. MRCGP/MRCP
• Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Personal Qualities

Essential

• Personal qualities
• Polite and confident
• Flexible and co-operative
• Excellent people skills
• Motivated and proactive
• Ability to use initiative and judgement
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Other requirements
• Disclosure Barring Service (DBS) check
• Maintain confidentiality at all times
• Enjoy working within a large clinical team Interest in a chronic disease.

Desirable

• Flexibility to work outside of core office hours

Skills

Desirable

• GP trainer or trainer in training
• Extended access 07:30 start on some days
• Women's health, coils

Qualifications

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Esher Green Surgery

Address

Esher Green Drive

Esher

Surrey

KT10 8BX

United Kingdom

Employer's website

https://www.eshergreensurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Care Coordinator Team is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on coordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinator might be required to liaise with patients and, if appropriate, their carers, before or after the patients consultation with a clinician or other healthcare professional. You might also be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

The role includes:

• Working closely with PCN teams and the wider Care Coordinator Team
• Liaising with health and care professionals, practice teams, patients and carer supporting collaborative working across Canterbury
• Supporting the delivery of PCN services
• Providing a direct link between care homes, practices and PCN teams
• Helping to establish and maintain effective systems and processes
• Send feedback questionnaires and batch messages using IT platforms

The role will evolve and develop in line with emerging needs and priorities of services and the local system.

The role will be based mainly at our premises on Ethelbert Road. It will be necessary to have the ability to travel around Canterbury and the surrounding area, between practices and to be able to work remotely some of the time.

Person Specification

Other requirements

Essential

• Access to own transport and ability to travel across the locality on a regular basis.
• Flexibility to work outside of core hours when required and the ability to work remotely when required.

Qualifications

Essential

• A good standard of education with good literacy and numeracy skills. Commitment to maintain mandatory and role specific training.

Personal Qualities

Essential

• Flexible approach to the evolving nature of the role.
• Ability to work collaboratively in a team with an interest in supporting cohorts of patients.
• Ability to use own initiative and to sometimes work under pressure to meet deadlines.

Experience

Desirable

• Experience working with patients or in Primary Care.

Skills

Essential

• Good interpersonal and communication skills.
• Highly organised able to demonstrate attention to detail, time management and ability to prioritise workload as well as a good knowledge of Microsoft Office software.

Desirable

• Knowledge of Emis Web clinical system, including searches, templates and reports.
• Interest in Frailty / Elderly care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom

Job description

Job responsibilities

Medical Secretarial Duties

• Provide secretarial support to GPs, nurses, and the management team.
• Monitor referral processes and support the tracking of patient appointments and outcomes.
• Liaise with hospitals, community services, external agencies, and patients regarding appointments, referrals, and queries.
• Assist with meeting administration, including preparation of
• Undertake general secretarial duties to support the efficient running of the practice.

Reception Duties

• Greet patients and visitors in a professional, courteous and confidential manner.
• Answer incoming telephone calls and deal with enquiries appropriately.
• Book, amend and cancel appointments in accordance with practice procedures.
• Signpost patients to the most appropriate healthcare professional or service.
• Manage patient requests and ensure information is recorded accurately.
• Register new patients and update patient demographic information.
• Process repeat prescription requests in accordance with practice procedures.
• Handle patient enquiries regarding test results, referrals and general practice services.
• Manage incoming and outgoing mail.

Administrative Responsibilities

• Maintain accurate electronic patient records.
• Scan, file and retrieve documents as required.
• Support administrative projects and audits.
• Participate in administrative cover arrangements during staff absence.

Docman Workflow Management

• Process incoming correspondence received electronically through Docman.
• Identify urgent or clinically significant correspondence and escalate promptly to the appropriate clinician.
• Ensure documents are coded, filed and actioned in accordance with practice procedures.

• General Responsibilities

• Maintain patient confidentiality at all times.
• Comply with GDPR, Information Governance requirements and practice policies.
• Follow all safeguarding procedures and report concerns appropriately.
• Comply with health and safety policies and procedures.
• Participate in mandatory training and continuing professional development.
• Attend team meetings and contribute to service improvement initiatives.
• Work flexibly to meet the needs of the practice.

Person Specification

Experience

Essential

• Proven experience of working in a secretarial or medical secretarial role.
• Experience of administration and data entry.
• Experience using IT systems and Microsoft Office applications.

Desirable

• Experience of working in a GP practice, healthcare setting or customer-facing environment.

Knowledge and Skills

Essential

• Excellent attention to detail.
• Strong organisational and time management skills.
• Good communication and interpersonal skills.
• Ability to prioritise workload effectively.
• Understanding of confidentiality and data protection requirements.
• Ability to work both independently and as part of a team.

Qualifications

Essential

• Good standard of general education including GCSEs (or equivalent) in English and Mathematics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterloo Medical Centre

Address

Waterloo Medical Centre

178 Waterloo Road

Blackpool

Lancashire

FY4 3AD

United Kingdom

Employer's website

https://www.waterloomedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.

The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.

As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.

The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.

Key Responsibilities

Strategic Leadership and Business Development

• Lead the development and delivery of the practice's strategic objectives.
• Support the Partners in developing long-term business plans and growth strategies.
• Identify opportunities for service expansion, diversification and innovation.
• Monitor changes in NHS policy, legislation and commissioning arrangements and advise Partners accordingly.
• Develop and maintain strong relationships with the ICB, NHS England, PCN, GP Federation, LMC and other stakeholders.
• Lead organisational change programmes and service redesign initiatives.
• Prepare business cases and investment proposals to support future development.

Financial Management

• Prepare, manage and monitor the annual budget.
• Provide regular financial reports and performance analysis to Partners.
• Monitor profit and loss performance and identify areas for improvement.
• Ensure robust financial controls and governance processes are maintained.
• Monitor cash flow and financial forecasting.
• Maximise practice income through effective contract monitoring, claims management and service delivery.
• Oversee procurement processes and major purchasing decisions.
• Identify efficiencies and opportunities for cost reduction without compromising patient care.

Contract Management and Performance

• Lead management of:
• PMS Contracts
• Enhanced Services
• PCN Agreements
• Other commissioned services
• Ensure contractual obligations and key performance indicators are achieved.
• Monitor performance against national, local and contractual requirements.
• Deliver assurance reports to Partners regarding contract compliance and achievement.
• Work with operational teams to maximise income and performance outcomes.

Workforce Planning and Organisational Development

• Lead workforce planning to ensure the practice has the required skills and staffing levels to meet current and future service demands.
• Develop succession plans for key leadership and clinical roles.
• Support recruitment and retention strategies.
• Monitor workforce performance and productivity.
• Promote staff wellbeing, engagement and organisational development.
• Support leadership development throughout the practice.

Governance, Risk and Compliance

• Lead on CQC compliance and inspection readiness.
• Maintain oversight of all governance systems and processes.
• Ensure compliance with:
• CQC Regulations
• NHS contractual requirements
• GDPR and Data Protection legislation
• Information Governance requirements
• Health and Safety legislation
• Maintain a robust risk management framework.
• Oversee business continuity and emergency preparedness arrangements.
• Monitor significant events, complaints, audits and organisational learning.

Estates and Facilities Development

• Develop and oversee estate strategies to support future service demands.
• Lead premises development projects and capital programmes.
• Liaise with architects, contractors, NHS bodies and external stakeholders.
• Ensure premises remain compliant with statutory requirements.
• Support environmental sustainability initiatives and energy efficiency improvements.

Digital Transformation and Innovation

• Lead the strategic adoption of digital technologies that enhance operational efficiency and patient care.
• Promote a culture of innovation and continuous improvement.
• Identify opportunities to streamline administrative and clinical processes through automation and digital solutions.
• Work with management teams to maximise use of practice systems and digital tools.
• Support the implementation of new NHS digital initiatives and technologies.

Leadership and Management

• Provide strategic leadership across the organisation.
• Oversee performance across operational departments.
• Ensure clear accountability and effective delegation of responsibilities.
• Foster a culture of teamwork, professionalism and continuous improvement.
• Lead organisational change initiatives.
• Act as a senior ambassador for the practice with external partners and stakeholders.

Key Performance Indicators (KPIs)

The Practice Business Manager will be accountable for:

Financial Performance

• Delivery of agreed budgets.
• Profitability and financial sustainability.
• Cash flow management.

Contract Performance

• Achievement of contractual targets.
• Enhanced Service delivery.
• PCN and commissioned service performance.

Workforce Performance

• Workforce productivity.
• Recruitment and retention outcomes.
• Succession planning achievement.
• Staff engagement and wellbeing.

Strategic Objectives

• Delivery of business plans and strategic projects.
• Service development and growth initiatives.
• Estates development programmes.

Governance and Compliance

• CQC readiness and inspection outcomes.
• Risk management effectiveness.
• Compliance with statutory and contractual requirements.

Digital Transformation

• Successful implementation of digital solutions.
• Adoption of AI and emerging technologies.
• Efficiency improvements resulting from innovation programmes.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent management experience.
• Significant senior management experience within healthcare, primary care or a comparable environment.
• Strong financial and budget management skills.
• Experience of strategic planning and organisational development.
• Excellent leadership and people management skills.
• Knowledge of NHS primary care contracts and funding streams.
• Understanding of governance, risk management and compliance frameworks.
• Excellent communication, negotiation and influencing skills.
• Strong analytical and problem-solving abilities.
• Commitment to innovation and digital transformation.

Desirable

• Experience in General Practice management.
• ILM, CMI or equivalent management qualification.
• Project Management qualification.
• Experience leading CQC inspections.
• Experience of estates development projects.
• Knowledge of AI technologies and digital transformation programmes within healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterloo Medical Centre

Address

Waterloo Medical Centre

178 Waterloo Road

Blackpool

Lancashire

FY4 3AD

United Kingdom

Employer's website

https://www.waterloomedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting all clinical post and prioritising it

Extracting all information from clinical letters that needs coding

Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc.

Arranging appointments, referrals and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs and phlebotomy

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms (IB113, HAAS etc)

Explaining treatment procedures to patients including arranging follow up appointments

Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations and wound care

Urine dipstick

Restocking consulting rooms

Take blood samples

Take bp and bmi check

ECG

Lead on health promotion and education work etc

Person Specification

Qualifications

Essential

• GPA course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crompton Medical Centre

Address

Ground Floor

1 Crompton Street

London

W2 1ND

United Kingdom

Employer's website

https://cromptonmedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

• Provide comprehensive general medical services to registered patients.
• Undertake face-to-face, telephone and Accurx consultations.
• Assess, diagnose and manage acute and chronic medical conditions.
• Develop and implement appropriate treatment and management plans.
• Provide appropriate follow up and continuity of care.
• Prescribe safely and appropriately in accordance with current guidelines.
• Arrange investigations, referrals and follow up where clinically indicated.
• Review and action laboratory results results, clinical correspondence and investigation reports.
• Undertake home visits where clinically appropriate.
• Participate in the practice clinical and appointment system.
• Provide appropriate health promotion and preventative healthcare advice.
• Recognise and appropriately manage safeguarding concerns.
• Maintain accurate and comprehensive clinical records.
• Participate in clinical audit and quality improvement initiatives.
• Maintain professional competence through continual professional development.
• Maintain patient confidentiality and comply with information governance requirement
• Support the supervision of medical students and advise colleagues appropriately

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Certificate of Completion of Training (CCT)
• Full GMC registration
• Performers List registration
• Appropriate defence indemnity
• Evidence of current validation

Experience

Essential

• Ability to both work autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• Experience of providing home visits
• General understanding of the primary care contract
• Understanding the importance of evidence-based practice
• Proven ability to evaluate the safety and effectiveness of own clinical practice

Desirable

• An appreciation of the NHS landscape and relationship between individual organisations, PCNs, commissioners and neighbourhood teams
• Knowledge of public health issues in local area
• Understanding and knowledge of QOF and Enhanced Services

Personal Qualities

Essential

• Effective time management with excellent problem solving and analytical skills
• Demonstrate personal accountability and work well under pressure
• High levels of loyalty and integrity
• Ability to use own initiative, discretion and sensitivity
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Effectively able to communicate in a clear manner and understand the needs of the patient
• Commitment to ongoing professional development
• Polite and confident
• Motivated, forward thinker
• Access to own transport and ability to travel across the locality

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

William Fisher Medical Centre

Address

High Street

Southminster

Essex

CM0 7AY

United Kingdom

Employer's website

https://www.williamfishermedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide high quality, patient centred primary care by assessing, diagnosing, and managing a broad range of acute and chronic conditions. Deliver consultations via face to face, telephone, and digital platforms, and develop appropriate management plans. Prescribe medications, request and interpret investigations, and make referrals to secondary care where required. Promote health and wellbeing through preventative care and patient education. Maintain accurate clinical records and work collaboratively within a multidisciplinary team to ensure safe, effective, and efficient patient care

Person Specification

Experience

Essential

• Experience of working in primary care/general practice
• Ability to assess, diagnose, and manage a wide range of medical conditions
• Excellent communication and interpersonal skills
• Commitment to high standards of patient care and safety
• Ability to work effectively within a multidisciplinary team
• Good organisational, time management, and IT skills
• Understanding of clinical governance and safeguarding responsibilities

Desirable

• Experience with SystmOne
• Teaching, training, or mentoring experience
• Involvement in quality improvement or audit

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the GP Register
• Licence to practise and evidence of ongoing CPD

Desirable

• Experience of working within the NHS
• Interest in a clinical specialism or service development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Swindon Practice

Address

Home Ground Surgery

Thames Avenue

Swindon

SN25 1QQ

United Kingdom

Employer's website

https://www.northswindonpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Key Administration responsibilities include, but are not limited to:

Provide comprehensive administrative support across a range of services and functions within Yorkshire Health Partners.

Accurately input, maintain and update information on organisational systems, ensuring data quality and confidentiality at all times.

Respond to telephone calls, emails and general enquiries, providing information and directing requests appropriately.

Support appointment booking, referral processing and associated administrative activities.

Manage diaries, arrange meetings and prepare relevant documentation as required.

Maintain electronic and paper-based filing systems, ensuring records are accurate, up to date and accessible.

Support the coordination of team activities and assist in the smooth day-to-day operation of services.

Produce routine reports, correspondence and other documents using Microsoft Office and organisational systems.

Prioritise and manage workload effectively, ensuring tasks are completed accurately and within agreed timescales.

Work collaboratively with colleagues and stakeholders to support effective service delivery.

Contribute to the review and improvement of administrative processes and procedures.

Maintain confidentiality and comply with all relevant organisational policies, procedures and information governance requirements.

Participate in training, appraisal and personal development activities to maintain and enhance knowledge and skills.

Undertake any other duties commensurate with the role as reasonably required by the organisation.

Development Opportunity

Yorkshire Health Partners is committed to supporting staff development and career progression. The successful candidate will have the opportunity to gain practical experience across a range of Human Resources functions and, subject to organisational need, satisfactory performance and successful completion of probation, may be supported to undertake a Level 3 Human Resources qualification, such as the CIPD Level 3 Foundation Certificate in People Practice. This role is ideal for individuals interested in developing a career in Human Resources and provides valuable exposure to recruitment, onboarding, and workforce administration.

As the postholder develops their knowledge, skills and experience within Human Resources, they may have the opportunity to undertake additional HR responsibilities, including but not limited to:

Provide administrative support for recruitment campaigns across a range of roles, including responding to enquiries from managers, colleagues and applicants. This will include assisting with the development, coordination and delivery of recruitment campaigns for Yorkshire Health Partners and partner organisations where required.

Promote vacancies through a variety of appropriate channels, including digital and social media platforms.

Coordinate and schedule interviews, assessment centres and other recruitment activities, liaising with applicants and recruiting managers as required.

Proactively manage candidates throughout the recruitment process, monitoring progress, maintaining regular communication and ensuring recruitment activities are completed in a timely manner.

Collate and process documentation required for pre-employment checks, including references, DBS checks, right to work verification and professional registration checks where applicable.

Prepare recruitment documentation, including conditional offer letters and employment paperwork, for review and authorisation by the appropriate manager.

Maintain accurate and confidential employee and recruitment records, ensuring all HR information is entered onto organisational systems in a timely manner.

Produce accurate HR data and reports as required to support workforce planning, compliance monitoring and management decision-making.

Support onboarding activities, ensuring all necessary documentation and employment checks are completed prior to commencement of employment.

Handle HR information sensitively and confidentially, ensuring compliance with GDPR, organisational policies and employment legislation.

Person Specification

Qualifications

Essential

• GCSE English and Maths (Grace 4/C or above) or equivalent

Desirable

• NVQ Level 2/3 in Business Administration or equivalent experience

Experience

Essential

• Working well with others to deliver goals
• Being motivated to deliver excellent services to support Primary Care in our region
• Has previously worked in a customer facing role
• Has a strong sense of what customer care means and delivers this for both our internal and external colleagues.
• Experience maintaining accurate records and handing confidential information
• Experience responding to enquiries via telephone and email
• Experience of undertaking detailed intensive work in a busy administrative environment.

Desirable

• Is familiar with SystmOne
• Experience working within healthcare, primary care, social care or the voluntary sector
• Has assisted in the provision of performance data
• Experience supporting recruitment or HR administration activities

Knowledge and skills

Essential

• To have some knowledge of office procedures
• Understanding of confidentiality, GDPR and data protection requirements
• Understanding of the importance of accurate record keeping and data quality
• Knowledge of healthcare and primary care
• To deliver outcomes based on set targets
• Liaise with other colleagues to promote the success of YHP and its Partner organisations in primary care
• Work to perpetuate a culture that is transparent and open
• Confidence user of Word, Excel, and other Microsoft packages. Also, adept at quickly developing skills with other IT software
• Can sustain meticulous attention to detail.
• Delivers to deadlines even when working under pressure.
• Ability to work independently and as part of a team

Desirable

• Knowledge of social and health care matters.
• Knowledge of clinical systems
• Basic Human Resource functions and recruitment processes
• Ability to support recruitment, onboarding and workforce administration activities

Behaviours and values

Essential

• Communicates with colleagues well to ensure the smooth delivery of services
• Proactively supports others to deliver team objectives
• Takes responsibility for actions and looks to enhance the service and its reputation in all activities undertaken
• Actively engages with building personal capacity, resilience, learning and development
• Demonstrates flexibility and adaptability in response to changing priorities
• Working Together
• Respect and Compassion
• Engagement and Involvement

Desirable

• Improvement and Development
• Demonstrates a willingness to learn and develop knowledge of Human Resources practices and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Health Partners Ltd

Address

Unit 2

Annie Med Lane

South Cave

East Riding of Yorkshire

HU15 2HG

United Kingdom

Employer's website

https://yorkshirehealthpartners.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

• Full GMC registration with a licence to practise and entry on the GP register (Certificate of completion date must be within 2 years and not having held a substantive post before).
• Certificate of Completion of Training (CCT) in General Practice / Certificate Confirming Eligibility for General Practice Registration (CEGPR), or equivalent.
• Included on a medical performers list or eligible.
• Evidence of ongoing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Crompton Medical Centre

Address

Ground Floor

1 Crompton Street

London

W2 1ND

United Kingdom

Employer's website

https://cromptonmedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

It is important to note that responsibilities will evolve so this is not designed to be an exhaustive list.

The role includes:

Working as part of a multi-disciplinary team within Canterbury Integrated Healthcare including involvement in weekly frailty and/or care home MDT meetings

Assess and triage patients, including same day triage, and as appropriate provide definitive treatment (including prescribing medications following policy, patient group directives, NICE (national) and local clinical guidelines and local care pathways) or make necessary referrals to other members of the PCN team

Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to the PCNs social prescribing service and, where appropriate, other community or voluntary services

Liaising with other professionals, families and carers to provide clinical information relating to patient management.

Support the delivery of Enhanced Health in Care Homes including:

oAssessment upon admission of new patients to care homes

oProactive, timely and consistent weekly support to the care home

oEvaluate and modify care plans

oTimely same day response to the in-reach teams where appropriate

oProvide direct clinical care to patients using established clinical guidelines for both routine and urgent complaints.

Be able to:

Perform specialist health checks and reviews within their scope of practice and in line with local and national guidance

Support the delivery of anticipatory care plans and lead certain services (e.g., monitoring blood pressure and diabetes risk of elderly patients, reviews of patients with learning disabilities)

Provide an alternative model to urgent and same day GP home visit for the networks

Communicate at all levels across organisations ensuring that an effective, person-centred service is delivered

Communicate proactively and effectively with all colleagues across the multi-disciplinary team, attending and contributing to meetings as required

Maintain accurate and contemporaneous health records appropriate to the consultation, ensuring accurate completion of all necessary documentation associated with patient healthcare and registration with the organisation

Communicate effectively with patients and, where appropriate, family members and their carers, where applicable, complex and sensitive information regarding their physical health needs, results, findings and treatment choices

Any other tasks and duties commensurate with the role

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person Specification

Experience

Essential

• Excellent interpersonal and communication skills
• Time management and ability to prioritise workload
• Ability to work autonomously and use own initiative
• Ability to assess and manage risk when working with individuals
• Experience of working with patients in their own homes or a care setting

Desirable

• Knowledge of EMIS Web Clinical System
• Knowledge of partner products including Docman, Dart and AccuRx
• Experience of working in primary care

Personal Qualities

Essential

• Flexible approach to the evolving nature of the role
• Ability to work collaboratively in a team
• Drive to provide excellent integrated patient care
• Ability to sometimes work under pressure to meet deadlines
• Ability to reflect upon own performance and consider improvements

Other Requirements

Essential

• Access to own transport and ability to travel across the locality
• Flexibility to work outside of core hours when required
• Ability to work remotely when required
• Disclosure Barring Service (DBS) check
• There will be a requirement to work Monday and Tuesday, other hours in the week can be negotiated to form a fixed rota

Qualifications

Essential

• Paramedic, Advanced Clinical Practitioner or Enhanced Nurse Qualification
• Registered with appropriate professional council
• Commitment to maintain mandatory and role specific training

Desirable

• Have experience in long term condition management.
• Be an independent prescriber or working towards an independent prescribing qualification.
• Have completed the First Contact Practitioner (FCP) pathway outlined by Health Education England (HEE)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom

Job description

Job responsibilities

The main responsibilities of the post-holder will be to scan documents, summarise and read code relevant information from the patients clinical records, hospital correspondence and other sources into the patients electronic SystmOne record held on the Practice Computer. Working strictly in accordance with the Practice notes summarising and read code protocols.

Key Tasks

Translate clinical information into appropriate read codes, forwarding letters onto GPs for checking.

Summarise records and produce an accurate summary of patient medical history.

Record incoming & outgoing medical records onto SystmOne from Primary Care Support England.

Liaise with Primary Care Support England with any queries relating to patient records and protocols.

Extraction of necessary data from clinical correspondence and input into electronic patient record.

View and disseminate hospital correspondence to GPs, ensuring that any urgent actions are flagged with appropriate member of staff.

Process links for pathology, radiology and microbiology results.

Maintain efficient system to file historical paper medical records.

Scan copies of relevant electronic and paper patient communications using SystmOne into patient records.

Undertake GP2GP transactions for transfer of patient medical records.

Locate and retrieve documents as needed by clinical and non-clinical staff.

Prepare monthly audit reports for clinicians when requested.

Process tasks, emails and general queries.

Deal with patient queries.

Person Specification

Qualifications

Essential

• Good standard of education standard grades at Grade A-C or
• equivalent, including Maths and English.
• Experience in a administrative role, preferably in a healthcare setting.
• Proficiency in using computer systems and office software.
• Understanding of patient confidentiality and data protection.
• Must have excellent attention to detail.
• Excellent communication skills both written and oral.
• Good management and prioritisation of workload.
• Ability to work well under pressure and to deadlines.
• Ability to work without direct supervision.
• Considerate and ability to empathise

Desirable

• Previous experience working in a GP surgery or healthcare environment.
• Knowledge of medical terminology.
• Experience of SystmOne or similar patient records software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Posterngate Surgery

Address

Portholme Road

Selby

North Yorkshire

YO8 4QH

United Kingdom

Employer's website

https://www.posterngatesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Knowledge

Essential

• Knowledge of Functional Mental Health Concerns

Knowledge

Essential

• Knowledge of Dementia Types

Knowledge

Essential

• Knowledge of Mental Health Act and Mental Health Measures

Knowledge

Essential

• Knowledge of Medications used in our practice

Qualifications

Essential

• NMC Registration

Desirable

• Qualified for 1 year at least having completed preceptorship program

Experience

Desirable

• Experience within Older Adult Mental Health

Transport

Desirable

• Ability to be able to travel to different locations in the borough

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Wentwood Suite, St Cadoc's Hospital

Lodge Road

Caerleon

NP18 3XQ

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Working within a dynamic group of clinicians and supporting service colleagues you will learn from and with them and be proud when you inspire and develop others from your expertise too. Here are the added extras to our commitment to being a great place to work. Your Continuing Professional Development (CPD) will be a priority as we invest in your development and reward you for giving your best. The below are the added extras to our commitment to being a great place to work. Up to 30 days' holiday (plus public holidays) and an extra day for your Birthday A minimum of 5% of working time devoted to your personal development with an in-house Learning and Development Academy offering a wide range of career pathway development opportunities. Save pennies through accessing excellent discounts via our 'Boost' Benefits, access to health service discounts and a Blue Light Card Access our employee assistance program, including virtual GP appointments, Mental Health First Aid and Wellbeing Support Sustainable Electric Car Scheme and Cycle to Work Be reimbursed for professional membership fees that are a requirement of your role Group life cover

Person Specification

Qualifications

Desirable

• BSc in Physiotherapy or Osteopathy

Experience

Desirable

• Working as an Advanced MSK Clinician or FCP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cora Health Group Limited

Address

Tieve Tara Medical Centre

Wakefield

West Yorkshire

WF10 2QP

United Kingdom

Employer's website

http://www.corahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

There is a full job description and terms and conditions with salary information on the right hand side of the page for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Location Telemedical Richmond hub,Rosslyn Clinic, 15 Rosslyn Road, East Twickenham, MiddlesexTW1 2AR

Salary £28,648 - £31,747 (£15.30 - £16.95p/h) per annum, pro rata for part time hours

Hours 26 hours per week

Shift Pattern

• Monday 09:00 to 16:30
• Tuesday 09:00 to 16:30
• Wednesday -
• Thursday 08:00 to 15:30
• Friday 08:00 to 13:00

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Qualifications

Essential

• English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2

Experience

Essential

• Experience at telephone and reception procedures
• Administration experience gained in an office environment
• Understand clerical procedures including the checking of documentation
• Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams

Desirable

• Experience of dealing face to face and via telephone with patients who may be angry or upset, within a care environment

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• This role is working 26 hours per week over Monday, Tuesday, Thusday and Friday at our hub in Richmond (TW1 2AR). Can you commit to this working pattern?

Desirable

• Would you like to add any further information/statements to support your application?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

B P A S

Rosslyn Clinic,

15 Rosslyn Road,

East Twickenham

TW1 2AR

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Advanced Nurse Practitioner

Job Summary

Cumberland House Practice is currently looking to recruit an Advanced Nurse Practitioner, to add to our existing clinical team. The post is intended to be 32 hours per week and permanent but we are flexible and happy to consider part-time hours. We are an established practice in the canal town of Stone, Staffordshire looking after approximately 9500 patients over a wide geographical area.

Main Duties and Responsibilities

Working as part of the healthcare team, which includes the GPs, Practice Nurses and Healthcare Assistant and other healthcare professionals that are integrated into the team

Management of acute medical conditions, within the scope of the role holders experience and competence, with support from doctors when required

Liaison with the GP on-call whenever appropriate

Travel to patients homes and nursing homes and subsequent management of clinical problems, both acute and long-term

Long-term conditions management in the Practice setting, in accordance with established protocols based on current clinical guidelines

Liaison with patients relatives where appropriate

Refer patients to other services and healthcare providers when clinically required.

The candidate should

• Be able to act pro-actively to improve patient care
• Have good communication skills with patients, relatives and colleagues
• Be able to work independently, but be aware of own limitations and competence levels in order to seek the support from GP colleagues that will be available
• Be motivated to improve own skills and follow principles of Personal Professional Development
• Be able to deliver a high standard of patient care as an Advanced Nurse Practitioner in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base. Have a good understanding and appreciation of clinical governance and to work within ones competence.
• Instigate necessary diagnostic tests or investigations and interpret findings and reports
• Be able to prescribe safe, effective and appropriate medication as defined by current legislative framework and considering agreed prescribing formula guidelines.
• Be able to maintain comprehensive, accurate and contemporaneous computerised records of all consultations and contacts with patients and, when appropriate, written or printed ones.
• Be able to provide safe, evidence-based, cost-effective, individualised patient care
• Be able to promote health and well-being through the use of health promotion and health education screening
• Be able to participate in continuing professional development opportunities to ensure that up to date evidence-based knowledge and competence in all aspects of the role is maintained
• Be able to work within the latest NMC Code of Professional Conduct and to be conversant with the scope of professional practice and other NMC advisory papers

We look forward to hearing from enthusiastic candidates who are looking to join our supportive healthcare team. Salary will be appropriate to past clinical experience and level of responsibility.

PERSON SPECIFICATION:

Advanced Nurse Practitioner: General Practice

ESSENTIAL

DESIRABLE

Qualifications:

Registered General Nurse (Currently registered NMC)

Recognised NP qualification at minimum of degree level or equivalent

Independent Nurse Prescriber

Teaching / Mentoring experience and /or qualification

MSc in nurse practitioner studies or equivalent

Experience:

Minimum of 5 years post registration experience

Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge and on-going competence in all aspects of the NP role

Experience in management of long term conditions e.g. asthma, COPD, diabetes, CHD.

Evidence of working autonomously and as part of a team

Proven ability to evaluate the safety and effectiveness of their own clinical practice

Previous experience of managing and developing a nursing team

Interpreting and implementing local and national policy agendas for health

Knowledge :

Understanding and knowledge of policy developments related to the delivery of primary care services including General Practice, the GMS contract, Clinical Governance, Quality & Outcomes Framework

Knowledge of national standards that inform practice (eg.,National Service Frameworks, NICE guidelines etc)

Understanding of their accountability arising from the NMC Code of Professional Conduct (2004) and medico-legal aspects of the Nurse Practitioner role

Understanding of equal opportunity and diversity issues

Skills:

Ability to assess and manage patient risk effectively and safely

Excellent interpersonal, verbal and written communication skills

Reflective practitioner

Time management and ability to prioritise workload

Able to analyse data and information, drawing out implications for the individual patient/impact on care plan

Able to establish and maintain effective communication pathways within the organisation and key external stakeholders

Experience of use of EMIS medical software package

Proven record of effective use of networking and influencing skills

Ability to think strategically

Person Specification

Qualifications

Essential

• Registered General Nurse (currently registered NMC)
• Recognised NP qualification at minimum of degree level or equivalent
• Independant Nurse Prescriber
• Teaching/Mentoring experience and/or qualification
• MSc in nurse practitioner studies or equivalent