Job description

Job responsibilities

The must haves for this role:

1. A diploma or degree-level professional qualification and current registration to practise with the Nursing and Midwifery Council (NMC).

2. At least two years post-qualification experience of working with adults with mental health problems, including experience in community mental health services.

3. Strong skills in specialist mental health assessment, formulation, treatment planning, risk management, report writing and recovery-focused interventions.

4. The ability to work autonomously, manage and prioritise a complex caseload, contribute effectively within a multidisciplinary team, maintain high-quality electronic records and travel between sites.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please contact the recruiting manager using the details shown on the vacancy page, wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications

Essential

• Diploma or degree level professional qualification
• Diploma or degree level professional qualification Registered for practice through NMC
• Further relevant qualification in the field of mental health or equivalent experience.
• Good standard of general education

Desirable

• PSI or other

Training

Essential

• Evidence of continuous professional development to high standard

Previous Experience

Essential

• Experience of assessment and report writing
• Experience of supervising staff and students
• Experience of multi-disciplinary team working.

Desirable

• Experience of working in community mental health services, minimum two years post-qualification experience of working with adults with mental health problems

Knowledge

Essential

• Thorough working knowledge of mental health problems and their management.
• Knowledge of assessment and treatment approaches
• Knowledge of current mental health policy

Skills and Abilities

Essential

• Ability to carry out high quality assessments and treatment interventions to individuals and groups.
• Ability to work as a member of a multi-disciplinary team
• Ability to work autonomously and set own priorities within caseload management
• Ability to apply client-led principles and form non-discriminatory therapeutic relationships with clients and carers
• Ability to maintain good quality records, and write reports
• Ability to take responsibility appropriate to senior clinician role
• Ability to contribute creatively to the development of the service.
• Ability to work within a changing and progressive environment.
• Ability to deal with emotionally demanding situations, to remain calm under pressure, and to be adaptable to demands of the role
• Ability to reflect and critically appraise own performance
• Basic computer literacy and ability to use electronic system

Additional requirements

Essential

• Ability to travel between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

CMHS Slough

Slough

SL2 5BX

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Digital Systems Support

• Act as the practice's first point of contact for digital systems and software queries.
• Understand the purpose and functionality of each digital platform.
• Support and train clinical and administrative staff in the effective use of practice software.
• Identify opportunities to improve workflows through better use of digital systems.
• Keep up to date with developments in NHS digital technologies and recommend new tools that could benefit the practice.
• Liaise with software suppliers, NHS organisations and IT support providers regarding software developments and implementation.

• Support implementation of new digital solutions and system upgrades.
• Assist with website and social media for the practice.

Data Analysis and Reporting

• Run searches and reports using clinical systems, identifying specific cohorts of patients and supporting audits.

• Develop a detailed understanding of practice contractual requirements and monitor practice performance against contractual targets and identify areas requiring action.
• Work with clinicians and managers to improve achievement of contractual indicators.
• Support recall programmes and patient searches where required.

Data Governance (Supporting Role)

• Assist with maintaining compliance with information governance requirements.
• Support data quality initiatives.
• Help maintain digital policies and documentation.
• Promote good information governance practice throughout the organisation.

Person Specification

Qualifications

Essential

• Good standard of education including GCSE English and Mathematics (or equivalent).

Personal Attributes

Essential

• Positive and approachable.
• Self-motivated.
• Adaptable.
• Reliable and trustworthy.
• Committed to improving patient care.

Experience

Essential

• Experience
• Experience using multiple software systems.
• Experience producing reports and analysing data.
• Experience using Microsoft Office, particularly Excel.
• Experience improving processes or workflows.
• Knowledge
• Strong digital literacy.
• Ability to learn new software quickly.
• Awareness of confidentiality and data protection principles.
• Excellent organisational skills.
• Skills
• Excellent communication skills.
• Strong problem-solving ability.
• Ability to explain technical concepts to non-technical users.
• High level of attention to detail.
• Ability to prioritise workload effectively.
• Ability to work independently and as part of a team.

Desirable

• Previous experience working in General Practice or the NHS.
• Experience using GP clinical systems (SystmOne).
• Experience training or supporting colleagues.
• Knowledge of NHS contractual frameworks including QOF and Enhanced Services.
• Good understanding of data analysis.
• Knowledge of NHS digital systems.
• Knowledge of information governance and GDPR.
• Experience supporting quality improvement projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Asplands Medical Centre

Address

Asplands Close

Woburn Sands

Milton Keynes

MK17 8QP

United Kingdom

Employer's website

https://www.asplandsmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

Employed by Newcastle South Primary Care Network, the postholder will work as part of a multidisciplinary team of Pharmacists, Pharmacy Technicians, Care Coordinators, Social Prescribers, Health and Wellbeing Coach, Dietician, Mental Health Practitioners, and First Contact Physiotherapist.

The PCN is made up of five practices with a patient population of over 43,000 patients.

Scope and Purpose of Job Description

The following Job Description is intended to describe the general nature and level of work and is not intended to serve as an exhaustive list of all responsibilities, duties and skills required. Duties may vary from time to time dependent upon factors such as workload, staffing levels, new legislation, and changes in technology or policy, in this event appropriate training will be provided.

Job Purpose

The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the nest from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

The postholder will practice as an independent prescriber, working with and alongside the general practice team, holding face to face consultations including for long term conditions within scope of competence.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements and utilisation of medicines optimisation initiatives.

Job Responsibilities

1. Clinical

1.1 Letter from Secondary Care

Review letters from secondary care that recommend a change in medication.

Update the patients list of repeat medications.

If appropriate, communicate with the patient (or the person responsible with their care) and their nominated pharmacist.

If necessary, issue a prescription.

1.2 Prescription Queries

Resolve queries from the prescribing team.

Request for medication not on the patients repeat list.

Request for medication that is not available.

The patient appears to be over or underusing medication.

1.3 Medication Reviews

Review the records of patients whose repeat medication has reached the review date.

Check that biological and laboratory measurements are up to date and within target.

Minimise polypharmacy.

Optimise prescription duration.

Check that doses are appropriate to age, renal and hepatic function.

Consider patient capacity and concordance.

Consider the possibility of prescription drug addiction.

If necessary, advise patient of need for consultation with nurse or doctor.

Issue a prescription.

1.4 MHRA Alerts

Monitor the MHRA and respond to alerts as necessary.

Run a computer search on the drug involved.

Arrange appropriate information to go the patients involved and update their records.

Repeat the search after a suitable time interval.

1.5 Repeat Prescribing

Ensure the effective implementation of repeat dispensing by:

Identifying patients suitable for repeat dispensing.

Work closely with prescribers and community pharmacies.

Issue medication for future repeat prescribing within scope of competence as an independent prescriber.

1.6 External Stakeholders

Provide patients on treating self-limiting conditions through face to face or remote consultation with referral to community pharmacy services as appropriate.

Build rapport and work with relevant ICB team members to achieve local incentives with includes antimicrobial stewardship, cost effective prescribing and medicine safety management in line with local formulary and guidance.

1.7 Assist with minor illness clinics

2. Management

Initiate and implement ideas to improve acute and repeat prescribing.

Support the doctors and nurse practitioners in maintaining good prescribing.

3. Administration

Maintain accurate and clear clinical records.

Be familiar with the current QoF, LES and DES requirements.

Initiate and participate in practice audit.

Contribute to the smooth running and future development of the practices.

4. Professional Development

Pursue self-directed learning: identifying areas of weakness and taking steps to improve.

Complete significant event forms when these occur.

Maintain continued education by attendance at appropriate courses and study days as agreed with the PCN Leadership Team.

Maintain registration with the GPHC.

Adhere to the GPHC code of professional conduct.

Maintain a safe and therapeutic environment for all workers, carers and patients. Ensure that all statutory regulations (eg Health and Safety, Control of Substances Hazardous to Health) are implemented.

Promote a professional approach at all times by attire and attitude to patients and staff both in and out of the Practice.

5. Code of Conduct

All staff are required to work in accordance with the code of conduct for their professional group (e.g. Nursing and Midwifery Council, Health Professions Council, General Medical Council, NHS Code of Conduct for Senior Managers).

6. Health, Safety and Welfare

In accordance with the Health & Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others by your work activities.

The post holder will assist in promoting and maintaining their own and others Health, Safety, Welfare and security as defined in the Practices Health & Safety Policy and in accordance with The Health and Safety at Work Act to include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Managing risks and reporting.

You will be issued with an identity badge which you must wear at all time on site.

You are responsible for the security of any keys, smartcards, passwords, etc., issued to you.

7. Infection Control

It is the responsibility of all staff, whether clinical or non-clinical, to familiarise themselves with and adhere to current policy in relation to the prevention of the spread of infection.

Clinical staff, on entering and leaving clinical areas and between contacts with patients, must follow the practices handwashing policy. Staff are required to communicate any infection risks to the practice manager.

8. Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

9. Clinical Governance and Risk Management

The PCN believes everyone has a role to play in improving and contributing to the quality of care provided to our patients. As an employee of the PCN you are expected to take a proactive role in supporting the PCN and Practices clinical governance agenda by:

Taking part in activities for improving quality such as clinical audit.

Identifying and managing risks through incident and near miss reporting and undertaking risk assessments.

Following polices, guidelines and procedures.

Maintaining continued professional development.

Clinical staff making entries into patient health records are required to follow any standards of record keeping.

10. Information Quality Assurance

As an employee of the PCN it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with PCN and Practice requirements and instructions.

11. Freedom of Information

The post holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the PCN and Practices comply with the Act when handling or dealing with any information relating to PCN or Practice activity.

12. Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Person Specification

Qualifications

Essential

• Undergraduate degree or MSc in Pharmacy Hold or be working towards a Postgraduate Diploma Independent prescribing qualification.

Behavioural competencies and skills

Essential

• Minimum of 2 years post-qualification experience.
• An appreciation of the nature of GPs and general practice.
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing. Excellent interpersonal, influencing and negotiating skills.
• Excellent written and verbal communication skills.
• Demonstrates the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
• Able to obtain and analyse complex technical information.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Able to work under pressure and to meet deadlines.
• Produce timely and informative reports.
• Gain acceptance for recommendations and influence/motivate/ persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers.
• Work effectively independently and as a team member.
• Demonstrates accountability for delivering professional expertise and direct service provisions.
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary.
• Demonstrates self-development through continuous professional development activity.
• Can follow legal, ethical, professional, and organisational policies / procedures and codes of conduct.

Desirable

• Good IT skills.

Experience

Essential

• Minimum of 2 years post-qualification experience In depth therapeutic and clinical knowledge and understanding of principles of evidence-based healthcare.

Other

Essential

• Self-motivation.
• Adaptable and Flexible.
• Full driving licence.
• Professional indemnity insurance (if not covered by practice policy).

Professional Registration

Essential

• Mandatory registration with General Pharmaceutical Council.

Desirable

• Membership of the Royal Pharmaceutical Society.
• A member of or working towards Faculty membership of the Royal Pharmaceutical Society.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire GP Federation

Address

Newcastle South PCN

And all practices within

ST5 2BQ

United Kingdom

Employer's website

https://www.northstaffordshiregpfederation.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The post-holder will contribute to the service in ensuring service users consistently receive high quality services that adhere to the best practice guidelines and achieve high professional standards. They will be required to actively contribute to the overall performance of the service to ensure that contractual output targets are achieved.

They will be required to record and input client data and information in order that the service operates within contractual, administrative and financial requirements.

The post-holder will be required to work flexibly across a number of operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This will include some evening and weekend working as determined by service user need.

The post-holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision, appraisal. They will be required to engage fully in the process for revalidation.

Role-specific responsibilities

This post-holder will be responsible to the Clinical Lead /Consultant Psychiatrist or Regional Lead Consultant in fulfilling the following duties:

Good medical care

• To provide a clinical assessment, including relevant psychiatric and physical investigation, of a wide range of substance misusers presenting to the service.
• In conjunction with other members of the Multidisciplinary Team to plan and deliver appropriate individually tailored treatment plans.
• To regularly review and monitor patients treatment progress (including results of urinalysis and other laboratory investigations).
• To keep accurate appropriate and up-to-date medical and administrative documentation including computer records. These should be entered on the same day or as soon as possible after the clinical consultation.
• To liaise closely with other relevant professionals and organisations including non-statutory addiction services, adult psychiatric services, general practitioners, medical colleagues, Social Services and Prison Services.
• To operate within guidelines, policies and procedures relevant to the post.
• To provide clinical advice, liaison and consultation as required to colleagues in primary care, community services and acute specialties in line with new ways of working
• Engaging with people who have substance misuse problems and providing them with general healthcare and general mental health assessments and contribute to the development of individual care plans.
• Provide specialist prescribing assessments to opiate, stimulant, tranquilizer, barbiturate, alcohol dependent clients, and those with novel psychoactive substance use.
• Initiate appropriate prescribing regimes to clients in line with national legislation and national and local guidance.
• Provide medical management and reviews of prescribed clients
• Provide sound evidence-based clinical practice to facilitate effective treatment decisions.
• Work with other team members to ensure effective administration in terms of record keeping, discharge summaries and correspondence to other relevant bodies. Work with management team to ensure all paperwork is regularly audited.
• Conduct phlebotomy tests if required and support nursing team in ensuring that the maximum number of service users are tested for BBVs and vaccinated against Hepatitis A and B.
• Be an active part of the management team to ensure service and organisational goals are met and that clinical standards are kept high.
• Support nursing team to titrate patients safely on to a treatment regime and ensure that procedures are constantly reviewed to promote best evidenced based practice in accordance with CGLs clinical guidelines.
• Support nursing team to offer wound care assessment.
• Promote understanding in relation to working with individuals suffering from addiction problems.
• Develop, review and audit recovery plans, provide health education especially in regard to harm minimisation, blood borne viruses and overdose prevention.
• Provide training, advice and support to other clinical staff to ensure safe and effective service delivery.
• Attend multidisciplinary meetings, promoting the nomination of named link workers and actively supporting the implementation of integrated care pathways.
• Support the provision of GP shared care in the locality where based.
• Be able when required to represent CGL at a range of meetings with other professionals and agencies in order to evaluate, monitor and develop treatment services for the service user group and minimise barriers to treatment.
• Take an active part in the implementation, adherence and development of internal and external clinical governance procedures.
• Will play a pivotal role in complete clinical audit process within service
• Support the service in carrying out research which will be of benefit to the future treatment of patients
• Utilise evidence-based psychosocial interventions such as motivational interviewing, cognitive behavioural techniques and brief interventions in both one-to-one and group settings to promote engagement in treatment services, encourage self-esteem, well-being, self-responsibility and enhanced motivation.
• When necessary, covering duties of their colleagues and other junior medical staff, in order to ensure continuity of medical care.
• To participate in cross-cover arrangements with medical colleagues from other CGL regional services.
• To provide guidance and support as appropriate to newly appointed and less experienced medical colleagues.
• To provide guidance and support as appropriate to Non Medical Prescribers.
• The post holder should also accept that he/she might be required to perform duties in occasional emergencies and unforeseeable circumstances at the request of the Consultant/Associate Medical Director.

Maintaining good medical practice

• All doctors are expected to participate in continuing professional development, annual appraisal and revalidation and to join appropriate supervision and PDP groups for the role. Doctors are actively encouraged to take their CPD entitlement in line with Royal College Guidelines and to support the development needs identified in their PDP, Peer Group reviews and appraisal.
• The post-holder will attend the monthly Doctors Meeting; which includes an academic programme of CPD, and complex case discussions. They will also be able to attend any other CPD activities organised by this group. There will also be a monthly management meeting for doctors to attend, and this will be chaired by the Associate Medical Director for the region.
• The post-holder will have an annual (GMC) appraisal with an appropriately trained appraiser

Relationships with others

• To work in partnership with users and carers so that they are fully involved in and empowered to make decisions about their treatment and care.
• To work constructively with managers and clinical colleagues to maintain effective team working and service improvement.
• Establish good communication and effective working relationships with all relevant agencies in relation to individual patients and service development.
• Build a knowledge of and links with voluntary and independent service providers locally.

Person Specification

Qualifications

Essential

• Medical Degree and completing of Basic Medical Training Full GMC- UK Registration and Licence to Practice
• Evidence of participation in Clinical Audit

Desirable

• MRCPsych or equivalent Section 12 approved

Experience

Essential

• Experience in delivering evidence based treatments in Substance Misuse Experience of working in a multi-disciplinary team setting and with other Agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Change Grow Live

Address

Changing Lives

3 Blossom Street

YORK

YO24 1AU

United Kingdom

Employer's website

https://www.changegrowlive.org/ (Opens in a new tab)

Job description

Job responsibilities

Working under the supervision of the Lead Nurse, the Practice Nurse will work as part of the Nursing & Healthcare team providing General Medical Services to the patients.

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Advising patients with respect to their continuing nursing and medical needs

Triage (face to face and telephone) assessment and treat patients wishing to see health care professional making and necessary referrals to other members of the primary health care team.

Ensure clinical practice is safe and effective and remains within boundaries of competence and to acknowledge limitations to the team so that referrals can be appropriate.

Ensure all contacts with patients are recorded as accurately as possible

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Deliver opportunistic health promotion using opportunities such as new-patient medicals.

Support patients to adopt health promotion strategies that promote patients to live healthily and encourage principles of self-care.

Assess and care for patients presenting with uncomplicated wounds.

Perform routine procedures like ear syringing, treating wounds and applying or removing dressings.

Taking urine and blood samples, other swabs and specimens.

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers.

Undertaking periodic infection control training.

Routine management of own team / team areas, and maintenance of workspace standards

Waste management, including collection, handling, segregation, container management, storage and collection.

Spillage control procedures, management and training.

Decontamination control procedures, management and training, and equipment maintenance.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues

Person Specification

Experience

Essential

• working autonomously
• working in Primary care/General Practice

Qualifications

Essential

• RGN (nursing and midwifery council)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Normanby Medical Centre

Address

Low Grange Health Village

Normanby Road

Middlesbrough

Cleveland

TS6 6TD

United Kingdom

Employer's website

https://normanbymedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Support of the Clinical Director service

• Provide high-level executive support, diary management and administrative support to the Clinical Director, anticipating needs, prioritising appropriately and ensuring the Clinical Director is fully briefed. This role will also provide diary management and some administrative support to the Associate Directors (Clinical).
• Coordinate internal and external meetings, visits and events for the Clinical Director and, where required, the Associate Directors (Clinical); arrange travel and accommodation where required.
• Prepare, collate and quality-check briefing packs, presentations and correspondence; draft routine responses and communications on behalf of the Clinical Director and, where appropriate, support the Associate Directors (Clinical).
• Record, track and follow up actions arising from Clinical Directorate meetings, ensuring deadlines and owners are clear and updates are captured.
• Act as a trusted and professional first point of contact for the Clinical Director and Associate Directors (Clinical), fielding enquiries sensitively and coordinating timely responses.
• Handle confidential and sensitive information with the highest level of discretion, ensuring appropriate storage, access control and retention.

• Plan and coordinate the annual cycle of key clinical meetings, including Clinical Quality and Safety, Clinical Governance, and senior leadership and management meetings, in partnership with the Clinical Director and Associate Directors (Clinical).
• Coordinate agendas, papers and meeting packs to agreed deadlines; ensure documentation is accurate, complete and appropriately approved.
• Attend meetings as required to take accurate minutes, record decisions and maintain clear action logs.
• Chase actions and provide assurance that decisions are communicated and implemented, escalating risks or slippage appropriately.
• Support the administration of clinical governance processes, ensuring data, records, action logs and associated documentation are maintained accurately and in a timely way.
• Maintain clinical governance records and registers as required, ensuring version control and audit-ready filing, and supporting the wider clinical directorate to meet necessary regulatory and organisational requirements.
• Support preparation for and follow-up from regulator or assurance activity as needed, including the collation and coordination of relevant clinical quality and safety evidence, working with relevant leads.
• Provide administrative support to senior leadership and management forums across the clinical directorate, ensuring efficient coordination of papers, actions and follow-up activity.

• Maintain efficient and secure electronic filing and information-management systems for the Clinical Director and governance documentation, including retention and disposal in line with policy.
• Ensure meeting logistics are in place (rooms, hybrid set-up, refreshments, accessibility requirements, and technology support), liaising with internal teams such as Estates and IT as needed.
• Process expenses, invoices and purchasing requests in line with financial controls; allocate cost codes and maintain accurate records in support of the Clinical Director service.
• Provide administrative and project support to key clinical and corporate workstreams (e.g., strategy delivery, quarterly KPIs, estates programme, inclusion work, stakeholder engagement), including tracking actions, preparing papers and coordinating input for the Clinical Director and, where appropriate, the Associate Directors (Clinical).
• Contribute to continuous improvement of administrative processes, templates and ways of working, including the effective use of Microsoft 365 tools such as Teams and SharePoint.
• Offer flexible cover and support during peak periods, including occasional support to wider administrative arrangements as required.

• Support the planning and delivery of key leadership events, meetings and engagement activity, ensuring actions and communications are coordinated effectively.
• Provide preparation, administration and minute taking for wider organisational and clinical leadership meetings as required.
• Coordinate stakeholder meetings and communications with key partners, suppliers and supporters, ensuring accurate records and follow-up.
• Build positive working relationships across the hospice, demonstrating sensitivity to the hospice environment and to interactions with patients, families, supporters and volunteers.

• Work in line with hospice values, policies and procedures, including confidentiality, information governance, data protection and records management.
• Maintain appropriate professional boundaries and sensitivity within a hospice environment.
• Provide administrative support to the Clinical Director in their capacity as the designated Safeguarding Lead (DSL), including the coordination of meetings, documentation, records, action tracking and associated correspondence.
• Provide administrative support to the Clinical Director in their capacity as Director of Infection Prevention and Control (DIPC), including the coordination of relevant papers, action logs, meetings, reporting and associated documentation.
• Provide an appropriate level of administrative support to the Controlled Drug Accountable Officer function, including the coordination of documentation, records, meetings and follow-up actions as required.
• Comply with safeguarding policies and complete mandatory training as required for the role.
• Promote equality, diversity and inclusion, and contribute to a welcoming, respectful workplace.

A flexible approach to working hours is required to meet the needs of the role, including occasional work outside normal working hours where necessary; however, this would be expected to arise as an exception rather than a regular pattern.

Person Specification

Education and Qualifications

Essential

• Strong working knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams and SharePoint) and confidence learning new systems
• Excellent numeracy and literacy skills, with ability to read budgets and account

Self Awareness

Essential

• Experience handling confidential and sensitive information with sound judgement and discretion
• Self-motivated, with ability to use initiative to anticipate issues, solve problems and recommend practical improvements
• Resilience and flexibility, including willingness to work outside normal hours occasionally to support key meetings/events

Working with others

Essential

• Excellent written and verbal communication skills, with confidence liaising with senior stakeholders internally and externally
• Strong team member, excellent interpersonal skills and ability to relate to people at all levels internally and externally
• Strong interpersonal skills and emotional intelligence; able to build trust and work collaboratively

Outcome and Results

Essential

• Exceptional organisation and prioritisation skills; able to manage multiple deadlines in a fast-moving environment
• High attention to detail, including proofreading, formatting and maintaining version control
• Capacity to understand and retain several complex workstreams and administrative functions

Leading in your area

Essential

• Significant experience providing senior administrative, PA/EA or executive support in a complex organisation
• Experience of minute taking for senior meetings, with the ability to capture decisions and actions clearly and succinctly

Desirable

• Formal experience of project management or informal oversight and coordination of multiple projects
• Experience supporting Boards/Trustees and committees, including meeting cycles, papers and governance records
• Knowledge of charity governance and/or working within health, social care or hospice settings

Compassion

Essential

• Demonstrates empathy, respect and professionalism, recognising the sensitivity of a hospice environment and always representing the hospice appropriately.

Collaboration

Essential

• Builds trusted relationships and works effectively with the CEO, Executive Team, trustees, colleagues, volunteers and external partners to achieve shared goals.

Ambition

Essential

• Takes pride in delivering a high-quality service, shows initiative, and looks for ways to improve systems and ways of working to support the hospice's strategic aims.

General

Essential

• Acts with integrity and accountability, maintains confidentiality, and is open to feedback and learning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Margaret's Somerset Hospice

Address

Heron Drive

Bishops Hull

Taunton

Somerset

TA1 5HA

United Kingdom

Employer's website

https://www.st-margarets-hospice.org.uk/home-page (Opens in a new tab)

Job description

Job responsibilities

Patient services and communication

• Welcome patients and visitors in a professional courteous and helpful manner in person and by telephone or digital channels
• Respond to patient enquiries explain practice procedures and signpost patients to the most appropriate service or member of the team following agreed protocols
• Book amend and cancel appointments accurately and support the effective use of clinical appointment capacity
• Communicate sensitively with patients who may be anxious distressed unwell or facing communication barriers maintaining a non-judgmental and compassionate approach
• Manage difficult conversations calmly and seek support or escalate concerns appropriately
• Support patients with registration access to online services and completion of relevant practice forms

General administration

• Process incoming and outgoing correspondence emails documents and clinical system tasks promptly and accurately

• Scan code file and workflow documents in line with practice procedures and training escalating clinical information to an appropriate clinician where required
• Maintain accurate patient demographic and administrative records and update information when notified of changes
• Prepare letters forms reports and other routine documents and support photocopying filing and data entry
• Monitor shared work queues and complete allocated tasks within agreed timescales
• Receive and distribute post supplies and messages and maintain tidy well-organised reception and administrative areas
• Provide reasonable cover for colleagues during absence and undertake other appropriate administrative duties consistent with the role

Appointments reception referrals and prescriptions

• Support appointment and recall processes in accordance with practice protocols
• Process routine referral-related administration and liaise with hospitals community services and other providers as required
• Receive and process repeat prescription requests in line with practice policy referring medication or clinical queries to the appropriate clinician
• Follow up outstanding administrative actions and keep patients informed where appropriate
• Provide reception cover and deal with patients face to face responding to appointment requests and general enquiries offering appropriate signposting and escalating urgent or clinical concerns in line with practice protocols

Teamwork quality and development

• Work collaboratively with GPs nurses allied health professionals managers and the wider administrative team
• Attend and contribute to team meetings training appraisal and practice development activities
• Follow practice policies standard operating procedures and agreed ways of working
• Identify opportunities to improve administrative processes patient experience and service efficiency
• Complete all required statutory mandatory and role-specific training and maintain competence in relevant systems and procedures

Confidentiality safeguarding and information governance

• Maintain patient confidentiality at all times and handle personal and sensitive information securely and discreetly
• Comply with UK GDPR the Data Protection Act twenty eighteen NHS information governance requirements and practice policies
• Follow safeguarding procedures and promptly report any concern about a child or adult at risk to the appropriate safeguarding lead
• Apply infection prevention health and safety equality diversity and inclusion policies in all aspects of the role
• Report incidents errors complaints and risks through the appropriate practice process and support learning and improvement

Person Specification

Experience

Essential

• Experience in primary care, general practice, the NHS or another care setting.
• Experience communicating with people from diverse cultural and linguistic backgrounds with excellent verbal and written communication skills, able to communicate with patience, empathy and professionalism.
• Experience managing competing work queues or time-sensitive administrative tasks.

Qualifications

Essential

• English and Mathematics at GCSE grade 4/C or above, or equivalent.
• Experience using EMIS Web,

Desirable

• Relevant qualification in business administration, customer service or health and social care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tottenham Health Centre - GP Surgery

Address

Tottenham Health Centre

759 High Road

London

N17 8AH

United Kingdom

Employer's website

https://www.tottenhamhealthcentre.co.uk/index.aspx (Opens in a new tab)

Job description

Job responsibilities

What you'll be doing

HR Advisory & Employee Relations

• Provide professional, pragmatic and timely HR advice and guidance to managers and employees across the full employee lifecycle.
• Lead and support employee relations matters including disciplinary, grievance, capability, performance and absence management.
• Support managers to effectively manage attendance, performance, wellbeing and workplace issues.
• Coach and advise managers to build their confidence and capability in managing people effectively.
• Provide appropriate challenge where required, ensuring decisions are fair, consistent, proportionate and aligned with employment legislation and organisational policies.
• Identify employment risks and provide clear recommendations, escalating complex or high-risk matters appropriately.
• Support managers through organisational change and other people-related challenges.

Recruitment & Onboarding

• Support and advise managers throughout the recruitment and selection process.
• Develop and promote effective recruitment approaches that attract high-quality candidates.
• Support pre-employment checks, onboarding and induction processes.
• Ensure recruitment practices are fair, inclusive and compliant with relevant requirements.
• Contribute to improving the candidate and employee experience.

People Management & Development

• Support managers with effective performance management, objective setting and employee development.
• Support effective appraisal processes and contribute to a culture of regular feedback and development.
• Identify and contribute to learning and development opportunities across the practice.
• Promote positive employee engagement, inclusion, wellbeing and organisational culture.
• Contribute to organisational development and wider people-focused projects and initiatives.

HR Operations & Service Delivery

• Maintain accurate and confidential employee records and HR systems.
• Support the development, implementation and review of HR policies, procedures and processes.
• Monitor HR data and provide relevant reports, workforce information and insight to senior leaders.
• Identify workforce trends, risks and opportunities and use data to inform HR activity.
• Ensure HR processes are delivered consistently, efficiently and in accordance with employment legislation, regulatory requirements and organisational policies.
• Ensure appropriate and timely management of HR documentation and processes.
• Work collaboratively with colleagues across the HR team to maintain a responsive, high-quality HR service.
• Provide day-to-day support and guidance to HR colleagues where required.

Healthcare & Primary Care

• Develop a strong understanding of the specific workforce requirements and challenges within general practice.
• Support compliance with relevant NHS, primary care and healthcare workforce requirements.
• Support appropriate processes relating to professional registration, safeguarding, employment checks and other healthcare-specific requirements where relevant.
• Maintain a high level of confidentiality when managing sensitive employee and workforce information.
• Understand and respond appropriately to the regulatory and workforce context in which the practice operates.

Continuous Improvement

• Identify opportunities to improve HR processes, systems, policies and the overall employee experience.
• Contribute to wider people initiatives, workforce projects and organisational development activity.
• Support the implementation of new HR processes and ways of working.
• Keep up to date with employment legislation, HR best practice and developments affecting healthcare employers.
• Take ownership of agreed HR projects and deliver them effectively.

Person Specification

We are looking for an experienced HR professional who can combine strong technical HR knowledge with a practical, approachable and solutions-focused style.

Qualifications & Experience

Essential

• CIPD Level 5 qualification or equivalent HR qualification.
• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.
• CIPD membership.
• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.

Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Skills & Attributes

People-focused

You genuinely care about creating a positive employee experience and supporting people to do their best work.

Credible

You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.

Pragmatic

You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.

Organisationally aware

You understand the balance between supporting employees, managing risk and delivering organisational priorities.

Confident and approachable

You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.

Improvement-focused

You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.

Resilient and organised

You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.

A team player

You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

What we can offer

• A permanent HR Manager role within a supportive and collaborative HR team.
• Full-time or part-time working considered.
• A salary negotiable and dependent on experience and qualifications.
• A varied HR role with genuine autonomy, responsibility and ownership.
• The opportunity to work closely with managers and senior leaders.
• The opportunity to influence and improve the employee experience.
• A role where your contribution will be visible and valued.
• The opportunity to develop your HR career within a complex and rewarding healthcare environment.
• The opportunity to contribute to the continued development of the practice and its people.

Person Specification

Skills & Attributes

Essential

• People-focused
• You genuinely care about creating a positive employee experience and supporting people to do their best work.
• Credible
• You have the knowledge and confidence to provide sound HR advice, build trust with managers and appropriately challenge when needed.
• Pragmatic
• You take a practical, solutions-focused approach and are comfortable balancing strategic thinking with hands-on delivery. You are willing to get involved, take ownership and see things through.
• Organisationally aware
• You understand the balance between supporting employees, managing risk and delivering organisational priorities.
• Confident and approachable
• You are comfortable managing difficult or sensitive conversations while maintaining positive and professional working relationships.
• Improvement-focused
• You don't simply maintain existing processes. You look for better, simpler and more effective ways of working and are willing to contribute to positive change.
• Resilient and organised
• You can manage competing priorities, work to deadlines and remain calm and professional when dealing with sensitive or complex situations.
• A team player
• You enjoy working collaboratively within a small team, sharing knowledge and supporting colleagues across the wider organisation.

Experience

Essential

• Minimum 3 years' relevant HR experience operating at HR Manager level or equivalent.
• Strong generalist HR experience across the employee lifecycle.
• Significant experience managing and advising on employee relations matters.
• Strong understanding of UK employment legislation and its practical application.
• Experience coaching and advising managers on people management issues.
• Experience working within a complex, regulated or changing environment.
• Experience managing competing priorities and delivering a responsive HR service.
• Ability to work independently, use professional judgement and provide pragmatic HR solutions

Desirable

• Healthcare, primary care or NHS experience.
• Experience supporting organisational change, workforce planning or people projects.
• Experience using HR systems and workforce data to support decision-making.
• Experience of HR process improvement and service development.
• Healthcare, primary care or NHS experience is highly desirable; however, we are equally interested in strong HR professionals from other regulated or complex environments who can demonstrate transferable experience.

Qualifications

Essential

• CIPD Level 5 qualification or equivalent HR qualification.

Desirable

• CIPD Level 7 qualification or currently working towards Level 7.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

York Medical Group

Address

32 Clifton

YORK

YO30 6AE

United Kingdom

Employer's website

https://www.yorkmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reporting to: GP Partners and the Practice Manager on organisational and administrative issues

Accountable to: GP Partners

Role summary: The post-holder will provide general medical services managing a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients

Location: Library House Surgery

Main purpose of the role: to manage a busy and interesting clinical caseload.

Key Working Relationships

Primary Health Care Teams including ANPs, Practices Nurses, HCAs, Community Nursing Teams, Community Mental Health Care Teams, Social Services, statutory and voluntary services.

Local GP colleagues and Chorley & South Ribble CCG

GP Partners, Management Team.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake clinical sessions. A clinical session is normally composed of 16 face to face appointments with a minimum of 2 telephone appointments, followed by a variety of duties including queries, visiting patients at home, checking and signing repeat prescriptions, actioning test results, medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice. The above duties should be performed in a timely manner. Appointments will be 10 minutes duration and telephone appointments will be of 10 minutes duration. A student or learner maybe attached to you for this session.

You will be required to:

• Act upon most alerts (e.g. QOF) and reminders during a routine consultation i.e. (10 minutes).
• Provide all GP services required as part of the GMS contract held between Library House Surgery and the commissioning CCG, including all core services.
• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment and referral where appropriate.
• Provide appropriate preventative health care and advice.
• Provide medical support as required to patients referred by nursing staff
• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).
• Adhere to the practice prescribing formulary, local and national guidelines.
• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;
• Record clear and contemporaneous I.T. based consultation notes to agreed standards;
• Collect data for audit purposes;
• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity in order to maintain clinical competence and performance, including the completion of objectives agreed by yourself and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.
• Actively participating in the training and development of nurses, medical students and GP trainees in the practice.
• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.
• Attend prescribing, palliative care, clinical and practice meetings.
• You will be expected to take part in clinical meetings on a weekly basis.
• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

General Duties

The above responsibilities will be undertaken upholding the following:

1. To be available to take over the responsibility of patient care from the Out of Hours service at 0800 on a working day or where applicable maintain responsibility till the appropriate time when the Out of Hours service takes over care in the evening.

2. To continue to work until all clinical tasks have been completed. To make arrangements with others to cover when planning to leave before the end of the session.

3. To maintain the financial security of the organisation by ensuring accurate and efficient responses to income generation such as reports, dispensed prescriptions, private forms etc.

4. At all times to behave in a professional way that encourages quality care and the development of a team spirit.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Company as a business organisation. All such information from any source is to be regarded as strictly confidential.

Data Protection

Library House Surgery is registered under the Data Protection Act 1998. You must not at anytime use the personal data held by the organisation for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act then you must contact your line manager or appropriate senior lead at the time

Flexibility

This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in consultation with the post-holder and in line with the needs of the organisation.

The post holder may be required to fulfil other duties, as agreed with the practice manager to meet the needs of the organisation.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines;

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;

Making effective use of training to update knowledge and skills;

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;

Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;

Personal/Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review at practice level and an external annual NHS GP Appraisal including taking responsibility for maintaining a record of their own personal and/or professional development. Any time preparing for the appraisal or conducting the appraisal maybe taken from the employees annual study leave entitlement.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Participating in clinical governance activity and contribute to the improvement in quality of health outcomes through audit and the Quality and Outcomes Framework
• Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews
• Assess own performance and take accountability for own actions, either directly or under supervision;
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;
• Work effectively with individuals in other agencies to meet patients needs;
• Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the Practice putting the needs of the Practice first.

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT)
• Currently on a PCT performers list and not suspended from that list or from the medical register
• DBS clearance
• Have had an annual NHS appraisal

Desirable

• Evidence of further postgraduate educational activities in relevant fields
• MRCGP
• DCH
• DRCOG
• RCGP Substance Misuse Certificate Level 1 or 2
• F2 supervisor training/teaching diploma (this is essential for HDS)
• DFSRFH & Competence in Coil insertion
• Evidence of CPD activities
• Minor surgery skills

Experience

Essential

• Recent experience of working in general practice in the UK
• Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF)

Desirable

• Evidence of independent working in General Practice
• Experience of supporting service change
• Teaching of GP Reg/F2/Medical students/Nursing students
• Accredited GP Registrar trainer or F2 Supervisor
• Evidence of participation in QOF
• Evidence of participation in Audit

Skills And Abilities

Essential

• Understand the health and social needs of a local practice patient population
• Commitment to personal and professional development
• Commitment to education and training
• Excellent verbal and written communication skills
• Excellent record keeping skills
• Understanding of the current issues and challenges facing primary care
• Confident in using Word/excel
• Confident in using Email
• Excellent time management
• Good analytical skills
• Ability to take full and independent responsibility for clinical care of patients
• Excellent patient manner
• Imaginative approach to problem solving and provision of services

Desirable

• -fully conversant with Emis.
• -Able to conduct Minor Operations/Joint injection/aspirations
• -Strong leadership skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Library House Surgery

Address

Avondale Road

Chorley

Lancashire

PR7 2AD

United Kingdom

Employer's website

https://www.libraryhousesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Refer to Key Local Information and Job Description

• To undertake comprehensive assessments of service users referred to the team, both urgent and routine, including specialist assessments of clients requiring non-medical prescribing, ensuring that a full health and social needs assessment, including medical history and medication history, is undertaken and implemented where required.
• To establish diagnosis and prescribe accordingly, discussing all treatment options (including non-pharmacological treatment) and potential side-effects with each service user.
• To ensure that record keeping is both up to date and accurate adhering to Trust, NMC and good practice guidelines, including clear documentation of medications discussed their effects and risks.
• To establish, plan and implement Clinical Management Plans (CMPs) where appropriate and review at least annually.
• To request formal diagnostic tests in line with Trust, NICE and Department of Health guidelines.
• To assess and review the service users progress with their care coordinator.
• To prescribe and change medications within area of speciality and competence.
• To formulate, implement and evaluate individual care plans and nursing treatment plans with the involvement of all parties in the care of the service user.
• To work within Trust Medicines and Non-Medical Prescribing Policies.
• To establish and maintain good liaison with GP practices and other mental health services in the area, including sharing prescribing information and rationale.
• To maintain comprehensive case records in line with Trust requirements, including recording medications prescribed.
• To ensure that all prescribing decisions are communicated.
• To be the lead Drug and Alcohol nurse prescriber supporting the care of service users within the framework of the Care Programme Approach [CPA]
• To undertake risk assessments and management plans.
• To monitor and evaluate the quality of care given to service users.
• To offer carers an assessment of their needs.
• Prepare reports for tribunals, case conferences as required.
• To ensure the Trust Policies in relation to CPA, Risk Management and Confidentiality are strictly adhered to.
• To maintain an holistic approach with service users and work with them in all aspects of their lives in a variety of settings.
• To participate in the Reach SPOC Duty System to provide urgent response and advice to service users as required.

Person Specification

Professional registration/Qualifications

Essential

• Registered Nurse (part 1)
• Post registration qualification in Nurse Independent / Supplementary Prescriber recorded by NMC.

Clinical Assessment Skills

Essential

• Approved Medication Management training (this incorporates CBT techniques, motivational interviewing and psycho-education).
• At least 3 years post qualifying experience in Mental Health, 2 at Band 6 or above
• At least 6 months experience working as a Supplementary Nurse Prescriber. o Expert clinical assessment skills.
• Experience of care co-ordination for a group of service users, developing specialised Clinical Management Plans.
• Knowledge of key Government targets in Mental Health.
• Experience of using different treatment models in practice.
• Thorough knowledge of the principals of CPA.
• Able to demonstrate knowledge of current Mental Health legislation.
• Can demonstrate knowledge and principal of Risk Assessment and Risk Management.
• Knowledge of the National Service Framework standards.

Other

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Desirable

• Experience of leading clinical teams

Skills and Abilities

Essential

• Excellent communication skills
• Excellent written and verbal presentation skills.
• Proven ability to work collaboratively with other staff. o Good organisational skills.
• Able to be self-motivated and self-directing.
• Experience of clinical audit process.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Weymouth Drug & Alcohol Service (Reach)

Weymouth Coffee Tavern

Weymouth

DT4 8JH

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Clinical skills will include some or all of the following (this list is not exhaustive):

• Wound care, dressings and general treatment room skills
• Urinalysis
• Spirometry
• Contraceptive advice, Family planning, Sexual Health
• Cytology
• Warfarin (INR) monitoring
• Assist with Coil removal
• Maintaining Thyroxine register
• Ear Syringing
• ECG
• BT, BP and Weight
• Diet and Lifestyle advice
• Immunisations (childhood, flu, pneumonia, pertussis, shingles etc.)
• Injections (B12, Triptorelin, Zoladex, and Depo etc.)
• Travel Vaccinations
• Stock checking and ordering of vaccines

Chronic Disease Management skills will include some or all of the following (this list is not exhaustive):

• Hypertension
• Mental Health
• Diabetes
• Asthma/COPD
• CHD

Person Specification

Qualifications

Essential

• Registered nurse.
• Willingness to learn and acquire new skills.
• Insight and understanding of current issues in nursing and the NHS.

Desirable

• Post-registration study in topics allied to general practice.

Experience

Essential

• Evidence of appropriate knowledge base.
• Interest and basic knowledge in long-term conditions.
• Demonstrate an understanding of audit.
• Primary Care Experience.

Desirable

• Suitable post registration experience.
• Experience of working in a General Practice setting.
• Experience of using a GP Clinical System (EMIS preferred).
• Basic/advanced certificate of life support.
• Awareness of the national service framework guidelines.
• Understanding of health and safety issues.
• Undertaken mentorship training.

Knowledge and Skills

Essential

• Good interpersonal skills, both verbal and written.
• Demonstrates motivation, reliability and commitment to teamwork.
• Knowledge of the needs of patients with long-term conditions.
• Excellent communication skills.
• Evidence of problem-solving and decision-making skills.
• Aware of accountability of own role and other roles in a nurse-led service.
• Knowledge of health promotion strategies.
• Awareness of clinical governance issues in primary care.
• Knowledge of patient group directions and associated policy.

Desirable

• Able to use own initiative
• Able to work under pressure
• Able to work in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Burnham Medical Centre

Love Lane

Burnham-on-sea

Somerset

TA8 1EU

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

Strategic Planning and Service Development

• Contribute to the development and delivery of service strategies and the Clinical Services Business Plan
• Identify opportunities for service redesign, innovation and efficiency
• Identify, scope and develop opportunities for new clinical services
• Work with the Digital and Quality Teams to ensure there is clear and high-quality data (quantitative and qualitative) to show how services are progressing towards and agreed vision
• Taking a clear learning approach to the services you deliver and, with the Heads of Clinical Services and Quality, ensure that all opportunities to learn how services can be improved are responded to rapidly and comprehensively
• Work closely with practices to ensure that they can make the best use of our services for their patients
• Working with system partners to integrate our services and provide seamless care for patients, particularly where services are located with other providers
• Champion quality improvement across all clinical services as required, working closely with the Head of Quality and the Quality Team.

Financial Management

• Take financial responsibility and accountability for services under management including preparing costings, identifying opportunities to streamline and make cost efficiencies and regularly review expenditure and resources
• Manage budgets for services under management ensuring services remain profitable and in line with budgets, escalating concerns to the Head of Clinical Services promptly and in a timely fashion

Workforce Development and Line Management

• Line Manage other Clinical Services roles including Clinical Service Managers, Clinical Services Coordinators, and Clinical Services Administrators with support from the Head of Clinical Services, the People Team and the Learning and Development Lead
• Identify training needs, set objectives, conduct appraisals and 1:1 meetings
• Lead recruitment, onboarding and induction processes for new Clinical Services roles as required
• Apply ABCs policies and procedures for managing performance, conduct sickness reviews, investigations and disciplinaries as required
• Foster a supportive, inclusive and collaborative team environment

Person Specification

Skills and Abilities

Essential

• Ability to influence at executive and senior level
• Takes accountability for outcomes
• Ability to navigate ambiguity with confidence and to make reasoned
• decisions with limited information
• Ability to make decisions aligned with ABCs values
• Strong understanding of contractual and policy requirements
• Excellent communication skills both verbal and written
• Strong leadership and collaborative working qualities
• Ability to work flexibly and with agility, use initiative, prioritise workload and delegate effectively
• Strong financial acumen and business management skills
• Ability to establish and maintain excellent working relationships across diverse teams
• Ability to support and develop staff, including management of clinical and non-clinical roles

Desirable

• Active listener with the ability to encourage open dialogue

Behaviours and Values

Essential

• Proactive self-starter with the ability to set and deliver own objectives
• Inclusive and collaborative approach to leadership
• Strong interpersonal and relationship building skills across diverse
• stakeholders
• Positive and flexible approach to work

Desirable

• Commitment to continuous professional development
• Commitment to ongoing leadership development

Qualifications

Essential

• Degree level education, or equivalent experience

Desirable

• Leadership or management training or qualification

Experience

Essential

• Minimum 2 years experience in a Senior Clinical Services role
• Minimum 3 years working in the NHS and primary care
• Experience of delivering strategic services with primary care
• Experience of working with a range of professionals including senior clinicians
• Experience of managing staff and leading teams
• Proven leadership in clinical services delivery and development
• Experience in ensuring processes, systems and teams run smoothly
• Understanding of commissioning, contracting and funding flows

Desirable

• Experience with quality improvement methodologies
• Implementation of new pathways, models of care and service redesign

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB

United Kingdom

Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Job description

Job responsibilities

Relationship Building and Health Promotion

Build relationships with assigned households to understand their needs and context

Offer coaching and motivational approaches including problem solving and goal setting

Deliver personalised health promotion and supporting healthy choices and education, such as screening and immunisations whilst providing health literacy support

Provide support and signposting with lifestyle advice such as social activities, smoking cessation, healthy diet and physical exercise

To support households to understand the health and social care system

Health Literacy (training provided)

To support those eligible for childhood immunisations and adult health and cancer screening appointments and encourage the uptake of missed appointments

To support disease diagnosis and management through raising awareness of adherence to medication

To encourage early identification of signs and symptoms of chronic illness and share the information as provided by practices

To identify household determinants of ill health and health seeking behaviour

To signpost and refer people to services across the health and care system and other existing community services Day to Day Administration

Keep digital records that reflect household and community need and progress via secure tablet that will be linked to the clinical system used by the General Practice

To comply with data protection and confidentiality

To maintain skills in using technology and primary care software

Present your work and findings to the local GP and multidisciplinary team Community Engagement/Co-Production

Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery

Facilitate networks within communities to build community capacity

Managing conflict

Advocating the needs as outlined by the community

Identify local community assets and promote a community-based prevention agenda

To take part in supervision and debriefing

Person Specification

Qualifications

Essential

• Basic computer skills and use of Microsoft office and email.
• The ability to complete data entry and documentation.
• GCSE in Maths & English OR Level 2 Functional Skills as an equivalent.
• Strong Knowledge of local community agencies, services and resources.
• Strong links to the local community and knowledge of local community demographics and culture.
• Strong interpersonal and communication, social perceptiveness and observational skills.
• Able to produce reports and give presentations.
• Good problem-solving with creative thinking.
• Excellent organisational and time management skills.
• Knowledge and experience of working with adults, babies and children
• Strong time management skills.
• Ability to remain stable, calm and in control in a crisis and be measured in your response.
• Able to work on own initiative, organising and prioritising own workload to set deadlines.
• Ability to maintain confidentiality and trust.
• Ability to work flexibly including on occasional weekends and evenings.
• Ability to work as part of a team and operate in a way that is consistent with the organisational values.
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
• Ability to work flexibly and enthusiastically within a team or on own initiative.

Desirable

• Community based experience providing advocacy and support which has included public contact.
• Completion of a higher education certificate or diploma which has included public contact through internship, volunteer experience, or other experience.
• Experience of Health or advice and guidance programmes.
• Volunteering in the community.
• Knowledge of basic health promotion and protection.
• Knowledge of the NHS and broader services.
• Basic understanding of child development.
• Knowledge of Local Languages.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Lewisham Primary Care Network

Address

North Lewisham PCN

Suite 4 First Floor Waldron Health Centre

London

se14 6ld

United Kingdom

Employer's website

https://www.northlewishampcn.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view the Job description and person specification attached to this vacancy in the supporting documents.

Person Specification

Education & Qualifications

Essential

• Registered Nurse Level 1 (Adult)

Skills, Knowledge & Abilities

Essential

• Evidence of Continued Professional Development
• Must be able to demonstrate an understanding of confidentiality in all of the role
• IT literate (including Microsoft office) and willing to learn new systems
• Good communication skills both written and verbal with patients and across the MDT
• To be able to plan and deliver person centred care

Experience

Essential

• Working in a range of clinical settings

Desirable

• Working in a community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wye Valley NHS Trust

Address

Vaughan Building

Ruckhall Lane, Belmont

Hereford

HR2 9RP

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)