Job description

Job responsibilities

About us

Waterside PCN provides proactive and coordinated care to 43,000 patients. We have a strong focus on health promotion and personalised care, supporting people to make informed decisions about their health and social care.

We are a dynamic, friendly, and supportive PCN with significant experience in training healthcare professionals and offering new models of care utilising a diverse skill mix of professionals

Job Overview

There has never been a more exciting time to work in primary care, and Waterside Primary Care Network (PCN) is expanding its Clinical Team.

We are seeking to recruit a positive, caring and self-motivated individual to take on the role and work in our Urgent Care Centre.

Main duties of the job

As an Urgent Care Paramedic you will be a leading example of clinical excellence, with a minimum of two years experience, supporting colleagues in the department, and providing advanced level clinical assessment and care. With a range of diagnostics available to aid your clinical examination, the UCC environment is an ideal place to consolidate previous experience of Emergency Department, Walk in Centres, GP Practices or OOH environments.

Qualifications

Registered Paramedic Qualification (HCPC), Degree in MSc modules in Advanced Clinical Skills/Diagnostics.

Has completed their two-year consolidation of learning period as a newly qualified paramedic.

Currently working towards developing at masters level or equivalent, capability in paramedic areas of practice

Within six months of commencement complete their clinical pillar competencies of paramedics. FCP/AP road map to practice

Interested?

For an informal discussion please contact Dr Jessica Pickford, PCN Clinical Director ; via email [email protected]

Person Specification

Qualifications

Essential

• - Registered Paramedic Qualification (HCPC), Degree in MSc modules in Advanced Clinical Skills/Diagnostics.
• - Has completed their two-year consolidation of learning period as a newly qualified paramedic.
• - Currently working towards developing at masters level or equivalent, capability in paramedic areas of practice
• - Within six months of commencement complete their clinical pillar competencies of paramedics. FCP/AP road map to practice

Experience

Essential

• - Ability to work flexibly to meet UCH & Practice demands
• - Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff, and agencies.
• - Caring attitude to patients
• - Must value and appreciate the worth of others.
• - A recognition of the importance of showing respect, dignity and compassion to patients and colleagues.
• - Commitment to continuing clinical education and professional development.
• - Minimum of 2 years post qualification experience,
• - An appreciation of the nature of GPs and general practices
• - Experience of managing / developing a team
• - Understand the aims of current healthcare policy within primary care
• - Has attention to detail, able to work accurately, identifying errors quickly and easily
• - Can effectively manage allocated resources
• - Produce timely and informative reports
• - Excellent understanding of data protection and confidentiality issues
• - Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to come up with solutions
• - Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals.
• - Excellent organisational and time management skills
• - Understanding of budget and health and social care data
• - Committed to own continuing personal development and an ability to support others to develop and progress

Desirable

• - Computer literate with an ability to use the required GP clinical systems
• - Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• - Politically astute with an ability to sensitively manage complexity and uncertainty

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Red & Green Practice

Address

Hythe Hospital

Beaulieu Road

Hythe

Southampton

SO45 5WX

United Kingdom

Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Management, Aptitudes, Values

Essential

• Ability to work collaboratively with colleagues and managers.
• Awareness of NHS management and funding arrangements.
• Excellent communication skills.
• Evidence of ability to exercise leadership in a multi-disciplinary team.
• Ability to work collaboratively with other clinical teams.
• A team player able to inspire and support staff at all levels of training and across professional disciplines.
• A commitment to continuing professional development.
• A commitment to multidisciplinary and multi-agency working.
• A commitment to respect, inclusiveness and diversity

Desirable

• Management training / experience.
• Experience of involvement in service development.
• Evidence of new ideas in service delivery.
• A track record of implementing service initiatives.
• A track record of team leadership or collaboration with other agencies.

Qualifications

Essential

• Full Registration with the General Medical Council.
• To hold Approved Clinician status at the point of taking up post.
• Eligible for inclusion in the Specialist Register or within 6 months of CCT at time of interview
• Approved under section 12(2) of the Mental Health Act 1983.

Desirable

• MRC Psych
• Other professional qualification
• (eg CBT, PSI, CAT).

Experience

Essential

• Prior experience working in a Community/Inpatient/Eating Disorder /Psychotherapy Mental Health Team.
• Experience of psychiatric practice in a range of settings, especially the community.
• Experience of audit and an understanding of the principles

Desirable

• Evidence of development of special interest in Community and/or Eating Disorder and/or Psychotherapy based Psychiatry.
• Proven commitment to improving the quality of clinical care.

Research

Essential

• Ability to interpret published research and to apply research findings to clinical practice.

Desirable

• Aptitude for and practical experience of research.

Teaching and Supervision

Essential

• Experience of teaching undergraduates and postgraduates.

Desirable

• Evidence of additional teaching skills.
• Experience as a lecturer or supervisor.
• Experience in Clinical Supervision.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE SENIOR PARTNER (Clinically)

THE PRACTICE & BUSINESS MANAGER (Administratively)

HOURS: TBC

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

General:

The above duties are neither exclusive nor exhaustive and the post holder may be required to take on other duties appropriate to the role.

The Senior Partner reserves the right to amend this job description in consultation with the post holder.

Person Specification

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park Lane Practice

Address

7-9 Park Lane

Swindon

SN1 5HG

United Kingdom

Employer's website

https://www.parklanepracticeswindon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Recognised qualification in mental health - RMN, AHP, Social Care (AMHPs)

Desirable

• Evidence of further professional development involving serious mental illness.
• Willingness to undertake and complete nurse prescribing certificate.
• Non-medical Prescribing certificate.

Knowledge & Expertise

Essential

• Knowledge and sensitivity to equal opportunities issues.
• Sound knowledge of current professional staff development and continuous service improvement issues, particularly in the context of ADHD and personality disorder services.

Desirable

• Information Management and Technology skills.

Experience

Essential

• A good amount of post registration experience or demonstrated competencies through Personal Development Plan.

Desirable

• Multi-disciplinary team work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Congleton Library

Market Square

Congleton

CW12 1ET

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will:

• Provide comprehensive general medical services to the registered practice population.
• Deliver high standards of evidence-based clinical care.
• Manage both urgent and routine appointments.
• Work effectively within a multidisciplinary team.
• Participate in practice meetings and clinical discussions.
• Contribute to quality improvement initiatives and audits.
• Maintain professional registration and complete mandatory training.
• Participate in appraisal and revalidation.
• Support practice development and innovation.

Person Specification

Qualifications

Essential

• Medical Degree
• GMC registered
• Certificate of completion of training
• Registered under the primary medical performers' list

Experience

Essential

• Experience working within UK General Practice.
• Excellent consultation and communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to delivering high-quality patient care.
• Ability to contribute positively to a supportive team culture.

Desirable

• Experience using SystmOne.
• Interest in service development or quality improvement.
• Educational or clinical supervision experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Welby Group

Address

The Welby Practice

17a Walford Close

Bottesford

Leicestershire

NG13 0AN

United Kingdom

Employer's website

https://www.thewelbypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communication and working relationships Communicate effectively with patients, relatives and carers, supporting shared decision-makingand a person-centred approach to care and self-management. Provide telephone and virtual clinical advice to SWASFT, Primary Care, community teams and other referrers. Liaise with local GP practices, community matrons, district nurses, pharmacists, allied health professionals, hospital clinicians, IT providers and specialist acute teams. Provide specialist advice and clinical support to practitioners caring for patients in community settings. Ensure clear, accurate and contemporaneous records are made for every patient encounter.

Understand the criteria and considerations for Harbour and acute medicine pathways Triage referrals, determine clinical suitability and accept agreed patients into The Harbour pathways. Apply senior autonomous clinical judgement when managing complexity, uncertainty and clinical risk in community settings. Undertake and contribute to Comprehensive Geriatric Assessment, medication review, deprescribing, anticipatory care planning and treatment escalation planning. Develop proactive management plans to prevent hospital admission and support earlier discharge.

Person Specification

Qualifications

Essential

• Full registration and a Licence to Practice with the GMC
• MRCGP or equivalent
• On the GP Performer's List or on/transferring to TSDFT responsible officer/appraisal pathway
• Up to date with appraisal and revalidation requirements

Desirable

• MD or PhD
• Additional qualification relating to frailty and acute care, e.g. Diploma in Geriatric Medicine, MRCP or MSc
• Membership of the British Geriatrics Society

Knowledge

Essential

• Wide experience managing complex older patients with co morbidities and frailty syndromes, including anticipatory care planning in frailty and dementia care
• Familiarity with frailty identification and management
• Knowledge and understanding of Comprehensive Geriatric Assessment and frailty syndromes
• Experienced in managing and holding clinical risk in community settings

Desirable

• Clinical experience in end of life care/ care home medicine/ Acute medicine

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Newton Abbot Hospital

West Golds Way

Newton Abbot

TQ12 2TS

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Core Responsibilities

• Patient Care:Conducting physical exams, taking medical histories, and diagnosing illnesses for patients of all ages.
• Treatment:Prescribing medications, recommending treatments, carrying out minor surgery, and developing personalized treatment plans.
• Diagnostics:Ordering and interpreting diagnostic tests like blood tests, X-rays, and MRIs.
• Health Education & Prevention:Providing health education and counseling to patients on maintaining their health and preventing diseases.
• Referrals & Coordination:Referring patients to specialists or other medical services and collaborating with other healthcare professionals to coordinate care.

• Consultations:Seeing patients in person, over the phone, and in care homes for routine check-ups and specific medical conditions.
• Record Keeping:Maintaining accurate and detailed medical records of patient progress and treatment.
• Paperwork:Managing administrative tasks, including checking paperwork, signing repeat prescriptions, and preparing reports.
• Specialised Services:Organizing and leading clinics for specific conditions, such as diabetes or chronic illness management.
• Training:Potentially training other healthcare professionals, including trainee GPs and medical students

Person Specification

Qualifications

Essential

• Trained and qualified GP

Desirable

• Excellent IT skills
• Previous experience working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Caxton Surgery

Address

The Caxton Surgery

Oswald Road

Oswestry

Shropshire

SY11 1RD

United Kingdom

Employer's website

https://caxtonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description

By telephone, to provide a fast, accurate and effective 111 service to a patient in likely an emergency setting to identify the best route of care for them dependant on their symptoms.

To take, record and process highly personal information received, with accuracy and concisely using nationally recognised software. Relevant information will need to be identified and logged as data on to a computer. IT skills are important.

Working in this role, you could save a life.

We fully support our health advisors and do require that they pass assessments at regular stages of their training course. The course consists of an intensive training programme right at the start of your journey with us. There is an expectation you complete some Pathways Pre-module learning before your start date which we send out to you two weeks prior to the course. Following this, we will train you on a programme called NHS Pathways, this requires approximately 150 hours of training to be able to use the software in a safe, effective, and efficient manner alongside any other recognised training for development. This is covered in a 2-week course where you need to be available every day, Monday to Friday. There are two exams during this period with a 70% pass rate. Failure to pass both exams will mean you sadly can not continue your employment.

When you have completed the training course, we require approximately 75 hours of shadowing to run straight after the course has finished. The ideal situation is that you are available days, evenings and weekends. This is to mirror experienced call handlers in a live environment, but we can discuss your availability.

To provide a professional and high-quality telephone call taking service for local health care services i.e., District Nurses/GP practices.

To gather essential information in the least possible time while remaining polite and courteous we are trying to route our patients to the best care in the quickest way.

To always follow strict procedures and protocols this is a high-pressured role, and we need to ensure that the patient is safe at all times.

Ensure full patient confidentiality at all times.

Work effectively under pressure in a calm and confident manner whilst remaining sensitive to the callers and patients needs

To undertake any clerical work, administrative, data inputting and any other duties relevant to FCMS (NW) Ltd activities

To be flexible and work in a service that delivers care from 0700-2400, 7 days a week.

There is a lot of opportunity to work daytime, evenings and weekends. 111 calls increase when traditional GP care routes are closed, so Bank holidays are some of our busiest times, we expect that all our advisors work across this.

As the role involves keeping competencies and skills up to date, the minimum hours we would expect are 16 hours per week for the first 6 months in post at least and then it would be reviewed on an individual basis.

What will the role involve?

The role of a 111 Health Advisor is a highly varied one and you can expect an incredibly busy work environment where no two days are the same. Patient care is our utmost priority, and you will remain calm and professional even when dealing with high call volumes and challenging or distressed customers. This is a hugely important role, and you can be supporting a mental health-based call, talking someone through CPR to raising an ambulance. FCMS Health Advisors answer approximately 27,400 call per week.

Flexibility to work a variety of shifts is essential in this role.

Nationally the 111 service is 24/7.

FCMS provide the 111 service between 7am 12 midnight, 365 days a year.

Therefore, you must be able to work shifts across evenings, weekends and Bank Holidays.

We are currently seeking part time staff with a requirement to work a minimum of 16hrs a week for the first 6 months at least.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be required that we will submit a Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Before you start, this will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references, and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Person Specification

Skills & Capabilities

Essential

• Excellent interpersonal skills including verbal and written communication as you will be inputting whilst talking into the computer.
• Ability to remain calm under pressure.
• IT skills, and the confidence to input data as you talk.
• Excellent organisational skills, there are lots of parts of the process to delivering great care.
• Competent, reliable, and conscientious person who can work on their own initiative and maintain strict confidentiality.
• Flexibility of working hours to support core needs of 111 service delivery, that can also include annual leave and sickness

Qualifications

Desirable

• GCSE/O Level English and Maths

Experience

Essential

• Knowledge that you want to work in this environment

Desirable

• Telephony experience
• Health Care Setting
• Customer Service experience

Values & Behaviours

Essential

• Commitment to providing a service that meets the demanding needs of the patients.
• Ability to work effectively in a team to achieve shared goals for the interest of the patient.
• Ability to accept feedback for the opportunity to enhance performance.
• A dedication to providing a service that you would wish your friends and family to receive.

Demands of the Role

Essential

• To be able to speak to people by telephone in a busy virtual care setting.
• Ability to pass all assessments in the training setting, to train for approximately 150 hours and then have appropriate shadowing to show competence in the role.
• Mental pressure this role expects you to receive phone calls that discuss a variety of symptoms, that include mental health, declining illness, and serious injury

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Newfield House

Vicarage Lane

Blackpool

Lancashire

FY4 4EW

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Operational

• Provide management across designated clinical and non-clinical services
• Lead business continuity and risk management planning
• Develop new and existing service operations to improve efficiency and resilience
• Drive and manage change initiatives within operational planning, including core operations, workforce planning and development, and broader service improvement activities
• Identify and deliver efficiency savings and productivity improvements
• Provide direct support to the Operations Management team in delivering YHNs services, overseeing people management processes and ensuring service requirements are met

Quality & Patient Safety

• Ensure compliance with Care Quality Commission (CQC) standards
• Ensure services run safely, efficiently, and in line with agreed standards
• Promote a culture of continuous quality improvement and patient safety
• Oversee incident reporting, investigations, and learning processes
• Manage complaints and reporting
• Support clinical governance frameworks

Team Leadership & Development

• Lead, manage, and develop operational teams and service managers
• Ensure effective communication, 1-2-1s, appraisals, and development pathways
• Support workforce planning and recruitment
• Drive staff engagement and performance management

Strategic Management

• Contribute to organisational strategy and transformation programmes
• Adopt a strategic approach to the development and management of patient services
• Identify opportunities to improve workflows and efficiency through better use of clinical systems
• Develop and maintain effective communication both within member practice, across the PCN and with relevant outside agencies (ICB, NHSE, Hospital Trusts etc.)

Person Specification

Experience

Essential

• Significant senior operational management experience.
• Experience of performance management including appraisal writing, absence management, staff development and employee relations procedures.
• Experience of working with and engaging multiple stakeholders.

Desirable

• Experience with service transformation and change management.
• Experience of working with GP practices.
• Understanding of primary care and extended access provision.
• Knowledge of the NHS/Healthcare environment.

Skills

Essential

• Aptitude in problem solving and decision making.
• Excellent communication and stakeholder engagement skills.
• Effective time management skills.
• Strong leadership and people management skills.
• Strong influencing and negotiation skills.
• Good interpersonal skills.

Qualifications

Essential

• Degree or equivalent experience.

Other requirements

Essential

• Ability to travel between sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Health Network

Address

Priority House

Grove Park Court

Harrogate

North Yorkshire

HG1 4DP

United Kingdom

Employer's website

http://www.yorkshirehealthnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be working as a Specialist Practice Nurse providing a high level of care for patients in accordance with the guidelines of the UKCC Code of Professional Practice and the Scope of Professional Conduct.

This is a varied role and will be based across our six GP practices.

A full job description for this position is attached in supporting documents.

Person Specification

Experience

Essential

• Competent in basic nursing duties required for the post.
• Experience of working in accordance with the NMC Code of Professional
• Conduct.
• Experience of managing and monitoring the care of Chronic Disease Patients.
• Experience of dealing with the public and patients in a healthcare setting.

Desirable

• Experience of Primary Care/General Practice.
• Treatment room experience.
• Experience of System1 clinical system.

Skills

Essential

• Able to demonstrate enthusiasm to developing nursing skills.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to work under own initiative.
• Ability to work without direct supervision and determine own workload.
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure.
• Able to work in a changing environment.
• Willingness to engage in the development of the role, and be flexible to the changing demands and requirements of the role to meet the best needs of the practice.

The Groups Values

Essential

• The candidate must demonstrate an understanding of our values.

Qualifications

Essential

• Registered General Nurse.
• Recognised qualification/training in chronic/disease(s) (Asthma/
• COPD/ Diabetes).

Desirable

• Nurse Prescribing Qualification.
• Treatment Room Qualifications /Skills.
• Assessor/Supervisor Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Beacon Medical Group

Address

Mudge Way

Plymouth

PL7 1AD

United Kingdom

Employer's website

https://www.beaconmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The position will involve both a mixture of reception and administrative duties on a fixed rota basis.

Please see Job Description and Person Specification

Person Specification

Experience

Essential

• Previous reception / customer service experience

Desirable

• Previous administrative experience

Qualifications

Essential

• Understanding of the importance of confidentiality and discretion - GDPR
• Calm under pressure
• Well presented with good interpersonal skills
• Proficient in the use of email
• Experience of using Microsoft software applications, including Outlook, Word and Excel
• Excellent communication skills both written and verbal
• Attention to detail
• Ability to work as part of a team
• Ability to work on own initiative
• Ability to prioritise tasks
• Reliability and flexibility
• Stress tolerance
• Willingness to undertake Welsh lessons

Desirable

• Welsh oral and written
• Knowledge of EMIS
• Minimum of English GCSE/O Level
• Proficient in spelling, punctuation and grammar
• Relevant training or qualifications
• Experience in using GP clinical software
• Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

GP Practice in Wales

Address

Ystwyth Medical Group

Parc Y Llyn Retail Park

Llanbadarn Fawr

ABERYSTWYTH

Dyfed

SY23 3TL

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

Registered General Nurse qualification, or Ophthalmic photographic experience or Degree in relevant subject and National Qualification in Diabetic Eye Screening

Detailed knowledge of all aspects of diabetic retinopathy disease, sufficient to enable post holder to make accurate diagnosis both of the presence of disease and the level.

Good all round knowledge of diabetes and associated risk factors.

Ability to communicate effectively within a multidisciplinary team both Trust-wide and nationally and with diabetic patients in a calm, sensitive, reassuring and persuasive way.

Enhanced levels of dexterity and accuracy pertaining to clinical skills including the use of diagnostic equipment i.e. fundus cameras and direct ophthalmoscopes in the direct examination of patients eyes.

Ability to work autonomously, efficiently and professionally in county-wide General Practice Surgeries.

Enhanced IT skills including experience of windows based software, capture and grading software for diagnostic purposes and Microsoft word.

An up to date knowledge and understanding of key professional developments and recommended good practice

Demonstrate understanding of research based practice, and participate as required in audit.

Ability to respond flexibly, resourcefully and autonomously in emergencies, e.g. when equipment fails in outreach clinics whilst maintaining a calm environment for patients present.

KEY RESULT AREAS

Proven competence to work autonomously and effectively without access to supervision, in General Practice surgeries, requiring the ability to plan travel time appropriately and to plan and organise own clinic time, screening on average 24 patients per day under current workflows. To maintain a good throughput of patients in the event that workflow practices change. Capacity to work accurately whilst maintaining intense periods of concentration and competing claims on time. To be accountable and make clinical decisions involving patients within local guidelines, without direct supervision from medical staff.

Proven competence in digital retinal photography and effective use of a direct ophthalmoscope sufficiently confidently, to recognize and diagnose and refer to clinic, advanced cases of diabetic retinopathy that requires urgent treatment. Retinal photographs should be of sufficient quality to meet the National Quality Assurance Standard.

Competence to grade unsupervised, sustaining high levels of concentration over extended periods, to analyze and interpret diabetic retinopathy, accurately diagnosing small details of diabetic disease and other ocular lesions and ensuring timely referral to an ophthalmologist when appropriate, grading a minimum of 1000 patients image sets per annum as directed by National Screening Quality standards.

Responsibility for maintaining internal quality assurance processes for grading during primary diagnosis of disease/no disease. Responsibility for secondary level grade of image sets with disease, and unless there is discrepancy between graders, with no further referral to a medical clinician.

To remain calm and focused during screening clinics in particular during adverse conditions such as IT failure.

To communicate effectively with health professionals and frequently with patients, sometimes in distressing and sensitive circumstances, using empathy and reassurance in the management of information regarding diabetes management, diabetic retinopathy, diabetic eye disease and loss of sight.

To safely administer mydriatic eye drops within the Procedure for the Ordering, Prescribing and Administration of Medication Guideline and following department Patient Specific Protocols.

Proven competence to deliver effective one-to-one patient education, using their retinal images as a teaching tool, in a motivating and persuasive manner so as to encourage effective diabetes management and reduction in the risks of diabetic eye damage whilst encouraging annual screening attendance.

Competence of accurate image and data handling, including image capture and retrieval, to ensure timely image grading and generation of results to GPs and referral to an Ophthalmologist for treatment as appropriate.

Carry out proficiently and safely the frequent movement of a digital fundus camera (87kgs) and equipment between county-wide surgeries, being aware of and acting in accordance with Trust manual handling protocols.

Adhere to all Trust policies and procedures and maintain accurate patient records.

Competence to train new screener/graders in all aspects of the job, and to develop and maintain professional links with colleagues at all levels in both the primary and secondary care setting.

Proactively seek and maintain up to date information and training to ensure that professional skills are sustained to a high standard.

COMMUNICATION & WORKING RELATIONSHIPS

To develop and maintain communication and commitment with all members of the immediate team and other eye screening programmes in the UK.

Multidisciplinary team within the Trust.

Ophthalmologists and members of the diabetes team

Patients.

General Practitioners, Practice Nurses, Practice Managers and other surgery staff.

National Screening Committee for Diabetic Retinopathy

Trust IT department

Outside agencies for IT, camera and software support.

MOST CHALLENGING PART OF THE ROLE

Ability to work autonomously and unsupervised in General Practice, often under pressure, in the absence of guidance from department and clinical managers, whilst maintaining a high standard of patient care, education and time management. Responsibility for handling patient images and data and prioritising time to ensure timely grading and effective Quality Assurance Standards. To remain focused and resourceful in adverse working conditions so that technical problems can be analysed and solved.

PHYSICAL EFFORT AND WORKING CONDITIONS

Will be required to work within recognised Manual Handling guidelines.

Will be required to occasionally manoeuvre equipment up to 86kg, using specially designed trolleys, often in confined spaces and in and out of vans to deliver to county-wide practices.

Will be required to conduct screening clinics in a darkened room, using a VDU and specialist equipment, often in confined spaces. Image grading is also conducted in a darkened room using a VDU.

Ability to work where there is a requirement to concentrate for prolonged periods e.g. during patient image grading.

Will be required to follow Policies and Procedures pertaining to infection control and COSHH regulations.

Person Specification

Qualifications

Essential

• Degree in relevant subject, Registered Nursing Qualification or equivalent experience in diabetic eye screening.
• Completed the Level 3 Diabetic Retinopathy Screening Diploma including grading modules.
• Relevant OCT in Digital Surveillance qualification.
• Have a valid full UK driving licence.

Experience

Essential

• Significant previous experience as a Retinal Screener or Screener/Grader, including OCT Capture.
• Driving 3,500 kg mobile screening vehicle.

Knowledge & Skills

Essential

• Knowledge and experience using Optomize Software.
• Undertaken training and experience in driving 3,500 kg mobile screening vehicle.
• Proven knowledge and skills in technical requirements of the role, including resolving technical issues.
• Ability to exercise professional judgement and make autonomous decisions within agreed protocols and own level of competence.

Personal Attributes

Essential

• Demonstrable ability to work autonomously and manage competing clinical and operational priorities.
• Communicate effectively with other health care professionals and patients.
• Organise own workload and have good time management skills.
• Have access to a car/vehicle for screening clinics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital/Countywide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Main Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, safeguarding
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Who are we looking for?

Essential

• Were looking for a GP who:
• Values teamwork and collaborative care
• Wants to work in a sustainable, well-supported environment
• Has the ambition to develop professionally, without the pressures of traditional partnership
• Is looking for a role that can adapt to their career goals and lifestyle
• Find out more
• For an informal conversation or to arrange a visit:
• Dr Andy Bowen, Clinical Director
• 01983 758998
• [email protected]
• or
• Clive Oliver, Managing Director
• 01983 758997
• [email protected]

Qualifications

Essential

• Essential Criteria (Qualifications & Experience)
• GMC Registration: Full registration and inclusion on a Medical Performers List.
• Qualifications: CCT in General Practice, MRCGP, Vocational Training Certificate.

Desirable

• Focussed training and skills in a specialist area would be welcome.

Experience

Essential

• Experience:
• Broad experience in general practice, managing diverse patient needs.
• Essential Criteria (Knowledge & Skills)
• Clinical: Excellent diagnostic, consultation, and clinical management skills; able to work autonomously.
• IT: Proficient in clinical IT systems (EMIS Web, SystmOne), digital consultations.
• Communication: Excellent verbal, written, active listening, and non-judgmental skills.
• NHS Understanding: Knowledge of NHS systems, QOF, and primary care challenges.
• Teamwork: Ability to work effectively in multidisciplinary teams, contributing to excellent practice management.
• Essential Criteria (Personal Attributes)
• Commitment: To personal & professional development, learning, and patient care.
• Attitude: Resilient, adaptable, innovative, honest, and respectful.
• Work Ethic: Excellent time management, analytical skills, attention to detail.
• Leadership: Strong leadership and problem-solving abilities.

Desirable

• Desirable Criteria (Knowledge & Skills)
• Interest in teaching, training, or audit.
• Experience with minor operations/joint injections.
• Specialist clinical interests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wight Primary Partnerships Ltd

Address

Brookside Health Centre

Queens Road

Freshwater

Isle Of Wight

PO40 9DT

United Kingdom

Employer's website

https://brooksidehealthcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Are you an outstanding Junior Doctor looking for new challenges, career development and a competitive salary?

Cygnet Hospital Ealing is seeking an enthusiastic and motivated part-time / 24 hrs per week Hybrid Resident Medical Officer to join our friendly, experienced and supportive medical team.

Please note this is a one-year Fixed Term Contract.

Working hours:

• The postholder will be working Monday to Friday with daytime clinical duties on Monday, Wednesday and Thursday covering both Sunrise Ward and New Dawn Ward (floating support).

• Participation in the local resident on-call rota:

  • Resident weekday on-call Monday, Wednesday and Thursday (5:00 pm 9:00 am).

  • Resident weekend on-call approximately two weekends in every four-week rota (Friday 5:00 pm Monday 9:00 am).

This is an exciting opportunity to work across two highly specialised inpatient psychiatric, offering excellent exposure to complex psychiatry within a collaborative multidisciplinary environment.

The successful candidate will work across a (20 female beds):

• Sunrise Ward (10 beds) is a specialist Eating Disorders ward providing assessment and treatment for adults with severe eating disorders requiring inpatient care.

• New Dawn W ard (9 beds) is a Tier 4 specialist Personality Disorder service delivering psychologically informed treatment for adults with complex emotional and relational difficulties.

• Annexe (1 bed Long Term Segregation (LTS) unit.

Unlike a traditional Resident Medical Officer post, this hybrid role combines autonomous daytime clinical responsibilities with resident on-call duties, providing a broad and varied clinical experience across two specialist services. Working closely with experienced Consultant Psychiatrists and multidisciplinary teams, the successful applicant will develop increasing clinical autonomy while receiving excellent clinical support and supervision.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others, every day.

------------------------------------------------------------------------------------------------------------------------

Main Duties

The successful candidate will provide daytime medical cover across Sunrise Ward and New Dawn Ward on Mondays, Wednesdays and Thursdays (days to be agreed with the other two Speciality Doctors).

Key responsibilities include:

• Undertaking psychiatric and physical health assessments (including, ECGs, Bloods, NG tubing, patient admissions, patient assessments, risk assessments, mental health assessments).

• Providing day-to-day medical management of inpatients with complex psychiatric and physical health needs.

• Monitoring and managing physical healthcare within psychiatric inpatient settings.

• Participating in ward rounds, multidisciplinary team meetings, CPA reviews and Ment al Health Act processes.

• Liaising effectively with patients, families, GPs, acute hospitals, community mental health teams and other external agencies as appropriate.

• Maintaining accurate clinical documentation and contributing to clinical governance, auditing, and quality improvement activities.

Resident On-Call Responsibilities

The post includes participation in the resident medical on-call rota:

• (for example) Weekday resident on-call: Monday, Wednesday and Thursday (5:00 pm 9:00 am).

• Weekend resident on-call: Approximately two weekends in every four-week rota (Friday 5:00 pm Monday 9:00 am).

The on-call rota is shared between two other experienced Speciality Doctors, ensuring continuity of care and mutual support. The on-all is flexibly arranged with the other doctors.

On calls are completed from home but the post holder would be required to come into the service as needed, so the ability to travel is essential.

Why Cygnet? Well offer you

• Salary up to £39,000 per year (£65,000 per year FTE)

• Generous annual leave entitlement that increases with length of service

• 5 days study leave, study budget and in-house CPD/ peer group programme

• Company paid Life Assurance scheme covering 3x salary

• Contributory pension scheme

• Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group

• Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions

• Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations

• Discount schemes includi ng Perkbox, NHS Discount and Blue Lights Card

• Free meals, on-site parking and EAP support

• Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy

• Electric Car Scheme

We are looking for someone who

• Holds full GMC registration with a licence to practise (MBBS or equivalent).

• Has previous experience working in psychiatry.

• Demonstrates excellent communication, organisational and clinical skills.

• Enjoys working collaboratively within multidisciplinary teams.

• Is committed to delivering compassionate, evidence-based, trauma-informed, and patient-centred care.

• Has an interest in developing expertise within specialist inpatient psychiatry.

Cygnethave been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.

What next?If you care about making a difference we want to talk to you.Click the link to apply.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Ealing

W5 2HT

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

THE MEADS MEDICAL PRACTICE LIMITED

JOB DESCRIPTION

POSITION: RECEPTIONIST/ADMINISTRATOR

REPORTS TO: OPERATIONS LEAD

ACCOUNTABLE TO: BUSINESS MANAGER

PAY SCALE: Ad Hoc

HOURS: By agreement

_____________________________________________________________________________

SUMMARY OF RESPONSIBILITIES

The post holder will provide an efficient reception service to our patients, doctors and nursing teams. The tasks will include front of house reception, telephone duties and other administrative duties. The work will involve use of telephones, computerised systems including appointments, filing and general surgery assistance. The receptionist is the first point of contact for patients and the general public so it is essential that they present a professional and caring image of the practice and maintain strict confidentiality at all times. This is a responsible role.

____________________________________________________________________________________

MAIN DUTIES AND RESPONSIBILITIES

1. Reception and Administrative Duties

Prepare premises punctually in the morning

Receive and direct patients, assisting frail, elderly, less mobile patients or any patient as appropriate

Answer the telephone courteously and efficiently, taking and recording messages accurately

Operate the appointment system as directed; take requests for bookings and home visits and record these on clinicians lists

Make necessary arrangements for repeat prescriptions, blood tests, X Rays and hospital transport

Assemble items for hospital and health authority transport

Open, sort, process and distribute mail

To maintain delegated QOF areas as given by the Operations Manager

Receive private fee payments and issue receipts

File correspondence, keeping paper medical records in appropriate condition

Update computerised records as required

Undertake additional administrative tasks as requested

Prepare consulting rooms before and after surgery

Lock and secure premises at night as and when directed, checking that the telephone system has transferred correctly to the Out of Hours service

Report to the Operations lead any matter affecting patient confidentiality, safety or security.

1. General Responsibilities

All staff are expected to comply with practice policy and protocol.

All staff are expected to dress smartly and professionally and in the uniform which is provided.

All staff receive "on-the-job" training from experienced Receptionists. In addition all staff are required to attend all Statutory & Mandatory training courses which include annual Basic Life Support as instructed by the Operations Lead. The post-holder will attend relevant training as identified either at appraisal or to meet the requirements of the practice. It is expected that the knowledge and skills acquired from attendance at such training will be shared and applied within the practice.

• Receptionists will monitor reception areas for cleanliness and tidiness and take action as required, helping to ensure that patient waiting areas are welcoming and give a good impression of the practice. Ensure premises are kept clean and tidy during the day; tidy and sort notices and leaflets in waiting areas; discard old or damaged items where necessary.

• It is important that all members of practice staff are flexible and prepared to adapt and take on additional duties or to relinquish existing duties in order to maintain efficient running of the practice. The Directors and the Management team reserve the right to redistribute duties and functions amongst staff from time to time based on service needs and the existing skills of the post holders.

• The post holder is expected to personally comply with the statutory provisions of health and safety at work legislation and local policy and to always work in a safe manner and not to put self or others at risk.

• It is a requirement that all employees of the practice comply with the rules of confidentiality pertaining to patients, staff and business information.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Grade A to C English
• Qualified NVQ Level 2

Experience

Essential

• Working in a Primary Care environment or other environment with experience of dealing with the general public
• Working with clinical computer systems such as EMIS and Docman
• Administrative
• experience e.g. filing

Desirable

• Experience in a Doctors surgery or other health care provider
• Experience in EMIS and Docman clinical systems.
• Experience of dealing with people

Knowledge and skills

Essential

• Competent in the use of routine IT application such as Word and Excel
• Confident and skilled in dealing with anxious or distressed people
• Effective and empathetic communication skills

Personal qualities and attributes

Essential

• Personable, friendly and patient disposition
• Meticulous with excellent attention to detail
• Flexible, reliable, adaptable, and able to multitask
• High standards of personal integrity and ability to maintain confidentiality
• Clean and tidy appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Meads Medical Practice Limited

Address

The Meads Medical Practice Ltd

29 Quartz Way

Sittingbourne

Kent

ME10 5AA

United Kingdom

Employer's website

https://www.saffronwayhealthcentre.co.uk/index.aspx?p=G82634 (Opens in a new tab)