Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description outlining core responsibilities.

You will thrive in this role if you:

Are passionate about excellent patient care

Enjoy innovation and problem-solving

Are open to new ways of working in Primary Care

Want to influence and improve service delivery

Value teamwork, mentorship, and professional growth

If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements

Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required

Right to work: Proof of UK eligibility required at interview

References: Two references required, one from your current or most recent employer

Employment history: Please declare any employment gaps of 6 weeks or more

Performers List: Applicants must be eligible for inclusion

Person Specification

Personal Qualities

Essential

• Pleasant and supportive personality
• Ability to perform well under pressure
• Smart appearance
• Resourceful
• Flexible & Adaptable approach to work including being available to provide cover as required

Qualifications and Registration

Essential

• Full GMC registration
• CCST in Primary Care (UK)
• Eligible to work in the UK
• On the UK GP Performers List
• MRCGP (desirable)
• Full UK driving licence / access to a vehicle

Knowledge

Essential

• Eligible to practise independently as a GP in the UK
• Understanding of the GMS contract and QOF
• Awareness of GP commissioning and patient choice
• Understanding of multidisciplinary teams and ARRS roles
• Interest in medical education and/or GP training (desirable)
• An understanding of GP commissioning
• A good understanding of Patient Choice

Skills

Essential

• IT skills (MS Office, Internet etc) able to competently use all basic IT software.
• IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
• IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
• Excellent written and verbal communication skills
• Time Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

St. Johns Medical Centre

High Street

Walsall Wood

WALSALL

WS9 9LP

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Based: Mereside Medical Practices (multi-site, and as needed at our other practice locations)

Basis: Permanent up to Full-time 37 hours per week

Salary: £23,591 FTE pro rata

Eligibility: You must be eligible to work in the UK

About Us

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.

Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.

We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.

The Role

Reporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.

Your Responsibilities

Administration Management of risk

• Ensure security of data at all times
• Summarise and code relevant information from patients paper records into the practice clinical system
• Extraction of necessary data from clinical correspondence and input into electronic patient record
• Check QoF requirements and record and code necessary data
• Electronically file copies of hospital referrals and letters and any other relevant correspondence into patients notes
• Action tasks to Clinical Admin Team in a timely fashion
• Processing new Mother & Baby letters/Task Perinatal Team with new baby information
• Record and code domestic violence/safeguarding reports
• Code the new clinical records when they arrive in the practice
• SystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)
• Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer Screening
• Administration of NHS Cervical Screening system for cervical cytology screening
• Allocation of GP admin tasks/pathology results/documents
• Processing Lloyd George notes for new patients to the practice and deducted patients.

Management of risk

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Apply infection-control measures within the practice according to local and national guidelines
• Advocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

Managing information

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
• Review and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases
• Understand responsibility of self and others regarding the Freedom and Information Act.

Learning and development

• Undertake mentorship for more junior staff, assessing competence against set standards
• Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)
• Assess own learning needs and undertake learning as appropriate.

Equality and diversity

• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
• Enable others to promote equality and diversity in a non-discriminatory culture
• Support people who need assistance in exercising their rights
• Monitor and evaluate adherence to local chaperoning policies
• Act as a role model in the observance of equality and diversity good practice
• Accept the rights of individuals to choose their care providers, participate in care and refuse care
• Assist patients from marginalised groups to access quality care
• Undertake any training required in order to meet the needs of the practice.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

You should have or be:

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

It would be an advantage if you also:

• Previous experience in Primary Care

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.

If you are interested in this role please send a CV and covering letter to:

[email protected]

Closing date: 02 October 2026 Please note we reserve the right to close this vacancy early.

Person Specification

Additional Criteria

Essential

• Service-minded, driven to help others and make the patient experience as straightforward as possible
• Organised and methodical in your approach to ensuring that tasks and processes are completed on time
• Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems
• Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.

Desirable

• Previous experience in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mereside Medical Group

Address

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD

United Kingdom

Employer's website

https://www.meresidemedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

• Open the premises.
• Receive and greet patients on arrival.
• Receive and direct incoming calls from Total Triage.
• EMIS clinical system, full training will be given.
• General enquiries, explain surgery procedures both at the reception desk and by telephone.
• Scan & file clinical correspondence onto patients medical records.
• Home Visit requests.
• Process repeat prescription requests. in
• Process messages and requests from many different sources, both internal and external.
• Liaise with other agencies, e.g. district nurses, social services, ambulance service on request.
• Check clinical fridges to ensure correct temperature is maintained.
• Open incoming mail.
• Ensure that the reception area is left tidy and ready for use by incoming colleagues, and that they are provided with information concerning any unresolved or urgent matters.
• Cover for reception colleagues on a rota basis, minimal.
• Secure the premises (late shift) - check windows before departure, tidy waiting room. Ensure that arrangements have been made for emergency telephone answering.
• Attend appropriate practice meetings and training courses/complete Blue Stream courses as appropriate.

Person Specification

Experience

Essential

• Experience working within a team

Desirable

• Experience of working in a GP practice desirable, but NOT essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grenoside Surgery

Address

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

United Kingdom

Employer's website

https://www.grenosidesurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Administration

• Answer patient queries in a polite, courteous and professional manner and appropriately transfer calls or queries when required
• Ensure all emails are actioned appropriately and information is distributed to the relevant team members in a timely manner
• Upload required information to patient records on EMIS, including scanning and uploading information received via email
• Ensure all patients on the caseload have appropriate future appointments scheduled
• Book patient appointments, send text message reminders where required, and ensure appointments are accurately recorded on EMIS diaries
• Maintain accurate and up to date patient information on EMIS, including contact details and other relevant information
• Ensure all patients are appropriately outcome coded at the end of each working day
• Prepare reports for GP, MDT and general MDT meetings as required
• Undertake audits and surveys as requested
• Use relevant computer software and systems, including MS Office and EMIS
• Ensure equipment is maintained appropriately and that relevant equipment logs are kept up to date
• Order equipment and supplies as required
• Undertake laminating, photocopying, filing and other general administrative duties as required
• Log and follow up IT and Estates issues on behalf of the team
• Ensure Trust confidentiality requirements are always adhered to
• Take notes/minutes at meetings in the absence of the Senior Administrator, type and circulate minutes and prepare and circulate agendas as required.

Communication

• Act as a first point of contact for patients, referrers. community teams and other professionals contacting the service
• Respond to patient queries in a polite, courteous and professional manner, appropriately transferring or escalating queries that cannot be resolved
• Communicate clearly and effectively with clinical colleagues to support the timely and accurate processing of referrals and patient information
• Work with colleagues to ensure that information provided to referrers and patients is accurate, consistent and up to date
• Appropriately escalate patient or referrer complaints and incidents received by the team, ensuring these are handled in a courteous, effective and timely manner and in accordance with confidentiality requirements
• Liaise with the estates service desk, the IT service desk and domestic services manager regarding clinic maintenance, IT issues and cleaning/infection control matters.

Personal Attributes

• Work flexibly to meet the needs of the system
• Take responsibility for ensuring deadlines are met and workload is appropriately prioritised and reallocated where necessary to meet service requirements
• Participate in team development activities as required
• Support the development of the administrative service alongside the Senior Administrator and Team Leader
• Take initiative in identifying and suggesting improvements to administrative processes to ensure the service remains efficient, effective and cost conscious.

Other Responsibilities

• Process and pass on requests for patient records as required
• Ensure divisional service needs are met through the delivery of a cohesive and effective administrative service
• Participate in team meetings, including taking and distributing minutes, booking rooms and arranging refreshments as required
• Ensure the team's work area is clean, tidy and appropriately maintained and that confidential information is securely stored and not left unattended
• Undertake such other duties, across Trust sites, as may be required from time to time, consistent with the responsibilities of the grade.

Base of Work

The post will be based at Green Wrythe Lane Health Clinic in Carshalton. However, the post holder may be required to work at other locations across the service and Trust sites, in line with service requirements.

Person Specification

Qualifications

Essential

• GCSE Grade C or above in English and Maths or equivalent

Desirable

• Appropriate NVQ Level 3 qualification

Experience

Essential

• Demonstrable experience of working in an administrative role or office environment
• Significant previous experience in working in a customer service role

Desirable

• Previous experience of referral management
• Previous experience working with database software
• Experience of processing volumes of data
• Working knowledge of NHS procedures

Skills and Abilities

Essential

• Ability to communicate appropriately and professionally to patients/staff/people at different levels both written and verbal
• Ability to resolve customer/patient complaints
• Accuracy and attention to detail
• Able to work autonomously and as part of a team
• Ability to meet exacting deadlines
• Ability to prioritise, use own initiative and make decisions
• Experience of working with MS Office

Desirable

• Knowledge of EMIS patient data system

Personal Attributes

Essential

• A team player
• A professional and friendly manner
• Reliable, trustworthy and conscientious
• Able to perform under pressure
• Adaptable and flexible to meet the needs of the department/working practices
• Demonstrable commitment to expand knowledge and personal development with willingness to share new ideas

Other Requirements

Essential

• Able to work flexibly travelling to all Community Services bases as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Green Wrythe Lane Health Clinic

Green Wrythe Lane

Carshalton

SM5 1JF

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

1. To work under the direction of a registered member of nursing staff, but at times will not have direct supervision with in the unit.

2. To carry out efficiently and effectively task and instructions assigned by the trained nurse.

3. To undertake only those tasks for which she / he has had instruction and is competent to fulfill.

4. To maintain confidentiality in respect of the patient / client at all times.

5. To be aware of Health and Safety at Work Act and the implications for the work environment.

6. To know how to report accidents and untoward incidents and to do so promptly.

7. To obtain knowledge of Livewell policies, procedures and practices and carry out duties in accordance with them this will include adherence to Uniform & Dress Code Policy.

8. To be aware of legal issues and have an understanding of the Mental Health Act.

9. To support community activities in small groups outside of the unit.

10. To be an active member of the provision of care to the patient / client.

11. Co-facilitate groups with qualified staff and support the therapeutic programme.

12. To receive reports on patient care and be able to report back with observations to the nurse in charge within his / her competency.

13. Participate in the safe delivery of physical intervention and respond to any untoward incident and undertake associated training. To be proficient in the use of seclusion and have a sound knowledge of policy relating to this.

14. To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.

15. To assist the registered nurse to carry out, under direction, tasks which fulfill the patients / clients physical and psychological need, as identified in the Care Plan / Assessment.

16. Escort patients to other wards / departments or other areas designated by trained staff, which may include the community with other members of the team.

17. Contribute to the assessment, planning, implementing and evaluating care to service users. This to include participation in case review and assessment for admission / discharge process.

18. Make appropriate records in the electronic record system, which will then be counter signed by a registered nurse.

19. To assist the patients personal care and record patients observations in accordance with the Care Plan.

20. Record and manage patients property and money

21. Undertake specific responsibilities designated by the Ward Manager/unit coordinator.

22. To undertake mandatory and other training as directed by the Organisation.

23. To participate in continuing role / personal development using the appraisal system.

24. To receive line management support and supervision.

25. To contribute to any audit process.

26. To behave in a manner which does not bring the Organization into disrepute

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his / her manager.

This job will be reviewed within the appraisal process on an annual basis.

The post holder is required to conform to Livewell policies on Health, Safety, Fire procedures and confidentiality.

Person Specification

Knowledge

Essential

• Awareness of personal safety
• Confidentiality
• De-escalation skills
• Knowledge of Secure Environment
• Knowledge of recovery principles
• Knowledge of Record Keeping
• MHA knowledge / awareness
• Continual assessment of patient

Desirable

• Willingness to undertake training in relation to required skills
• Knowledge of solution focused approach

Qualifications

Essential

• NVQ Level 3 in Care or equivalent or relevant health care experience/setting
• Ability to engage patients in activities off the Unit with other staff
• Record keeping skills
• Aware of social inclusion role
• Care Certificate

Desirable

• Ability to work with minimum of supervision
• Time Management
• To undertake baseline physical observations
• Computer skills

Skills / Experience

Essential

• Effective Communication Skills
• Ability to contribute to the process of and the delivery of high standard of care as planned in care programme
• Ability to participate in activities with patients
• To work rotational shift pattern over 24 hours
• Requirement to train and participate in Physical Intervention training
• Reliable, Motivated & Empathetic
• Confidence in dealing with patients
• Ability to work in stressful conditions
• Ability to work as part of a team
• Positive outlook
• Experience of working with people

Desirable

• Mental Health experience within an NHS setting
• Working within a Multi Disciplinary Team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Lee Mill Hospital

Beech Road

Ivybridge

Devon

PL21 9HL

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide high quality consultations to patients in Hillingdon managing acute and chronic disease
• Work with the operations team and Service Clinical Lead to ensure the provision of high quality care
• Work with the Clinical Lead to ensure the clinical safety of the service by provide clinical updates/training/incident reviews when appropriate.
• Complete and provide the analysis of clinical audits as requested by the clinical lead or COD.
• Practise evidence-based medicine, in line with national and locally agreed guidelines
• Conduct patient consultations during the service clinical appointment hours
• Undertake telephone and face to face consultations as required,
• Prescribe in line with local and national guidelines
• Refer patients to secondary/urgent care and additional interventions as appropriate
• Manage long-term conditions and patients with complex problems
• Promote healthy living strategies and give health and wellbeing advice, generally encouraging patients to follow a healthy lifestyle
• Carry out patient testing and screening as required
• Make autonomous clinical decisions relating to patients health needs
• Use communication that is appropriate to the situation, including:
• Communicating sensitively with patients and carers when delivering bad news
• Establishing appropriate communication methods to suit patients and carers level of understanding, cultural/language needs, and preferred communication method
• Anticipating and overcoming barriers to communication, seeking support from other staff members where necessary
• Use appropriate communication skills and style to make patients aware of risk, to obtain consent where necessary, and to ensure patients comply with treatment
• Provide services to the practices patient population to the highest possible standard, in line with competencies and professional code of conduct
• Monitor and maintain the standard of care provided, taking appropriate action if standards are not met, through self- and peer-review, benchmarking and evaluation
• Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery
• Participate in reviewing and responding to complaints, significant events, and other shared learning activities within a structured framework
• Support and mentor staff in training to ensure they deliver the highest standards of care
• Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy
• Work within the service legal framework for identifying vulnerable patients and applying policies relating to treatment of vulnerable patients
• Service-related duties
• Process medical reports, referrals and correspondence
• Record and collect data for audit purposes
• Make timely, clear, computer-based records of consultations and contact with patients
• Maintain administrative records relating to the practice contract, enhanced services and QOF
• Contribute to providing a supportive environment for other staff through informal catch-ups and contact
• Attend and contribute to in-house meetings, including clinical, educational/training-related and administrative meetings
• Attend meetings and events held by external agencies and stakeholders
• Contribute to teaching and training clinical staff as appropriate
• Personal and professional development
• Comply with the GMC Code of Conduct
• Prepare for and complete annual external appraisals
• Prepare for and complete revalidation process
• Act as a mentor and positive role model to students and junior members of staff, sharing information and good practice
• Prioritise own workload and collaborate effectively with others to prioritise team and practice workload
• Keep a portfolio and potentially develop a special interest
• Undertake training as required to ensure competencies for delivering all responsibilities, to meet personal, statutory and practice education and learning needs, including keeping records of learning, reflection, complaints and feedback
• Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework
• Undertake and contribute to education activities, such as reviewing significant events, clinical audit, protected learning time, video analysis of consultations, etc
• Contribute to education and training of trainee clinical staff and students
• Work to deliver effective and safe care and liaise with GP practices, community services, and secondary care to ensure patients have a good and effective experience of services and care.
• Make recommendations and support the development of the service and to develop it in terms of quality, efficiency, patient experience, and scale; must including continual quality improvement processes.
• Ensure ongoing good governance and delivery of the service reporting incidents and being part of clinical audits
• To always act to support and protect the reputation, safety and sustainability of the Confederation.
• To be available to attend internal team meetings as needed
• To be adaptable and flexible to wherever possible cover ad hoc duties as they arise and are necessary to be completed.
• To work and apply oneself in the best interests of primary care provision in Hillingdon.
• To bring the skills, knowledge and experience they have personally attained and apply them within the clinical operations to the best of their ability and to the interests and duties listed above.
• To contribute to generally in terms of values, behaviours, and attitudes so that the leadership of the team demonstrates the values the Confederation seeks to represent and uphold

Person Specification

Experience

Essential

• Extensive experience in urgent care clinical services
• Extensive experience of virtual clinical consultations
• Ability to plan, co-ordinate and deliver programmes of work on time and to a high standard
• Excellent organisational skills with an attention to detail and an ability to finish tasks completely and to a high standard
• Ability to keep full, accurate and up to date records to a high standard
• Ability to assimilate information quickly and make clear and effective decisions under pressure
• Excellent communication skills, written, verbal and listening explaining, promoting, listening, learning, to / at all levels of the healthcare system
• Ability to motivate and engender trust and team identity
• In depth user knowledge of EMIS

Desirable

• Extensive experience of working in primary care in Hillingdon

Qualifications

Essential

• GMC Registration
• Qualified GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job title:

Medical Receptionist/Administrator

Reports to:

Practice Manager

Hours:

Full time position available (hours on rota basis between 8am to 6.30pm as per contract of employment)

Job summary:

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, online or on the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team where needed.

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Duties and responsibilities:

The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior GP or your Supervisor dependent on current and evolving practice workload and staffing levels:

Knowledge and use of EMIS web

Processing and issuing of prescriptions within standard timeframes as per practice policy

Maintaining and monitoring the practice appointment system

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing income (and outgoing) mail using Workflow

Taking messages and passing on information

Admin duties including scanning, read coding, completing tasks and summarising patient medical records

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

Filing and retrieving of paperwork

Clearing and restocking consultation rooms as required

Monitoring of fridge temperatures

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, and photocopying

Keeping patient areas tidy and free from obstructions and clutter

Being polite and helpful to patients and colleagues at all times ensuring that you provide good customer service and make a good impression

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• Essential criteria Good customer service, the ability to work as part of a team, ability to maintain confidentiality whilst handling sensitive information and basis IT skills.

Desirable

• Desirable criteria Experience of working in a GP practice, reception experience in an NHS setting and knowledge of EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gillmoss Medical Centre

Address

Gillmoss Medical Centre

48 Petherick Road

Liverpool

L11 0AG

United Kingdom

Employer's website

https://www.gillmossmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and salary information can be found in the supporting documents section on the right-hand side of the advert. These are available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Location Home based. Please note that the successful candidate will be required to spend their first 8-12 weeks of employment in the Richmond hub. Visits to the hub after the training period will be bi-monthly.

Hub location Rosslyn Clinic, 15 Rosslyn Rd, East Twickenham, Twickenham TW1 2AR.

Salary £39,959 to £46,656 per annum pro rata - depending on skills and experience. Saturday shifts are paid at time and a half.

Hours 35 hours per week to be worked flexibly over Monday to Saturday. This will include 1 late finish a week and alternate Saturdays (8am-2pm)

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your Professional body and membership e.g. NMC Midwives (RM)
• Please state your Membership/Registration number along with your expiry/renewal date
• This is a 35 hours per week role to be worked over Monday-Saturday (to include one late finish & alternate Saturdays). Can you commit to this?
• We require you to live within a 60 minute commute of the Richmond hub (TW1 2AR) - please state your postcode.

Desirable

• Please list any other information in support of your application.

Qualifications

Essential

• Registered Adult Nurse level 1 / Registered Midwife (practising)
• Active NMC registration and valid PIN

Experience

Essential

• Clinical practice experience (at least 12 months)
• Completion of client documentation
• Working to clinical guidelines, policies & procedures

Desirable

• Speaking to patients over the phone in a clinical capacity
• Gynecological nursing experience or relevant specialty i.e. sexual health, contraception

Knowledge and Skills

Essential

• IT skills - Ability to use Microsoft packages e.g word, outlook and Microsoft teams
• Understanding of clinical risk and incident reporting
• Basic understanding of Abortion Care

Desirable

• Contraception
• Sexual health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

Rosslyn Clinic

15 Rosslyn Road

Twickenham

TW1 2AR

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Please see attached JD and person specification in TRAC.

This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer.

Enhanced check with barred list information including an adults and childrens barred list check.

Applicants must hold or be eligible to hold a full registration and a licence to practice with the GDC.

Person Specification

Qualifications

Essential

• Full GDC Registration
• BDS
• Foundation 1 (DF1) or equivalent

Desirable

• Further postgraduate qualifications i.e. MJDF
• Dental core training

Experience

Essential

• Broad based experience in NHS primary and community dental care
• Participation in CPD and Personal Develop Planning as per GDC standards

Desirable

• Experience of NHS Conscious Sedation

Research

Essential

• Experience and knowledge of critical appraisal of evidence

Desirable

• Evidence of inclusion with research projects with publication

Quality and patient safety

Essential

• Evidence of participation in Quality and Patient Safety activities, that includes audit, Peer Review, Reflective Learning etc.

Desirable

• Initiation of quality improvement projects and measured outcomes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

19 Hills Health and Wellbeing Centre

282 Ringland Circle

Ringland

NP19 9PS

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

• In accordance with the services needs the post-holder will make him/her-self available to undertake a variety of duties including cervical smear tests, post-operative dressings, HRT reviews, Pill Checks, Immunisations, BP checks, asthma checks and diabetic reviews and spirometry if trained.
• Assessing the health needs of patients with chronic health needs and using your own judgment to assess whether further input is needed.
• Screening patients for disease risk factors and early signs of illness.
• Contributing to QOF requirements and recording data appropriately.
• Contributing to PCN requirements and recording data appropriately.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health related illnesses.
• Screening patients for health education.
• Admitting and discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes and contributing to the practice audit programme as required.
• Take responsibility for some aspects of the clinical work within the team, for example: coordinating aspects of governance, QOF, enhanced services, CPD and keeping clinical protocols up to date.
• In general, the post holder will be expected to undertake all the normal duties and responsibilities associated with a practice nurse working within primary care, as set by Royal College Nursing and the Nursing and Midwifery Council and councils applicable to the staff within the practice, Department of Health, Clinical Commissioning Groups and all other regulatory and standard setting organisations.

Person Specification

Qualifications

Essential

• Eligible to work in UK
• Able to carry out duties with or without premises adaptation
• NMC registration

Desirable

• Other postgraduate qualifications (Minor Surgery, Education, Family planning etc)

Experience

Essential

• Experience of working within the NHS, with general public & team working
• Well developed IT skills and an enthusiasm for new applications and software
• Good time management and highly organised
• Ability to use initiative, judgement, resourcefulness, common sense and local knowledge
• Interest in quality improvement work
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors when appropriate
• Able to work under pressure and to meet deadlines
• Experience working within primary care
• Certificates for Practice Nurse Training and cervical Smears Training with relevant registration numbers.
• Work effectively independently and as a team member
• Demonstrates accountability for delivering professional expertise and direct service provision
• Self-Motivation
• Adaptable
• Immunisation status - Hep B / MMR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Diploma/BSc in Occupational Therapy
• State Registration with Health and Care Professions Council

Desirable

• Membership of professional body

Knowledge & Expertise

Essential

• Some knowledge of current best practice in OT
• Knowledge of assessment tools and outcome measures
• Ability to work autonomously with individuals and groups
• Skills in handling and moving
• Ability to support Occupational Therapy students and support staff
• Understanding of professional ethics and their application in practice
• Understanding of team dynamics
• Basic knowledge of health legislation and current practice, including CPA and risk assessment and management
• Effective written and oral communication skills
• Computer literacy
• Basic knowledge of the principles of clinical governance

Desirable

• Training and presentation skills
• Has practically applied evidence based practice
• Evidence of research and clinical audit skills

Experience

Essential

• Application of the occupational therapy process
• Use of functional assessment and activity analysis
• Documented evidence of continuing Professional Development
• Experience working in mental health or supporting vulnerable adults

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Springview

Clatterbridge Hospital

Bebington

CH63 4JY

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Core professional qualification (e.g., RMN, CQSW, OT)
• Degree or equivalent level qualification
• Evidence of continuing professional development

Desirable

• Training in Exposure & Response Prevention and Anxiety Management Techniques
• Knowledge of/expertise in other therapeutic models
• Mentor qualification
• Evidence of using Microsoft Software

Knowledge & Expertise

Essential

• Working knowledge of legislation and policy relevant to a Mental Health setting (e.g: Mental Health Act, NSF)
• Skills in the assessment of risk and deliberate self harm
• Experience of implementing significant changes in working practices
• Experience of monitoring standards of care
• Experience of providing supervision
• Experience of working within a multi-disciplinary team
• Working knowledge of a wide range of mental health conditions

Experience

Essential

• The ideal candidate will have extensive experience in providing mental health services to adults within relevant settings.
• Experience of providing clinical supervision and training of clinical and/or support staff
• Specialist knowledge relevant to service
• Working knowledge of all relevant legislation
• Evidence of undertaking audit work

Desirable

• Experience of providing Mental Health interventions in home and community settings
• Evidence of participation on research/audit

Values (6 C's)

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

St Catherines Hospital, Stein Centre - Wallasey and West Wirral CMHT

Derby Road

Birkenhead

CH42 0LQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

As a First Contact Physiotherapist, the post holder will work as part of a multidisciplinary team across the practices of a Primary Care Network (PCN), with the PCNs GPs and other clinicians and staff, as well as staff and clinicians from community, acute, social and voluntary sectors. They will work directly with patients to assess and treat conditions, manage long-term conditions as well as promote self-care. They will be part of a significant team of PCN First Contact Physiotherapists working under the supervision and support of a First Contact Physiotherapist Manager. The post holder will:-

1. Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care (including in relation to undifferentiated conditions). This will involve seeing patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan.

2. Progress and request investigations to facilitate diagnosis and choice of treatment regime, understanding the information limitations derived from these and the relative sensitivity and specificity of particular tests diagnostic services such as x-rays and blood test, and interpret and act on results to aid diagnosis and the management plans of patients.

3. Deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions

Please copy paste this link in the browser to complete our online application form. We do not accept other forms of application.

https://theconfederationhillingdoncic.peoplehr.net/Pages/JobBoard/Opening.aspx?v=6f65a828-1ab8-4fdb-b8f3-03cf2b2179c6

Person Specification

Experience

Essential

• Minimum of 2 years post-- qualification experience.
• Experience as Senior Physiotherapist working in autonomous MSK role.
• Clinical experience of triage and care planning.
• Understanding of professional ethics/code of conduct and their application in practice
• Excellent physical examination skills and prioritisation of relevant screening.

Desirable

• Knowledge of other specialities common with pain (Rheumatology, Vascular, Endocrinology etc)
• Clinical experience of triage and care planning
• Experience of working in Primary care and first contact roles

Qualifications

Essential

• Right to Work in the UK
• BSc/Grad Dip in Physiotherapy
• CPD pertaining to Primary Care and MSK management

Desirable

• MSc or MSc modules for advanced practice
• Evidence of CPD and post registration portfolio
• CPD pertaining to Primary Care and MSK management
• Extended Scope competencies around bloods, imaging and prescribing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Confederation, Hillingdon CIC

Address

The Pembroke Centre

90 Pembroke Road

Ruislip

Middlesex

HA4 8NX

United Kingdom

Employer's website

https://www.theconfederationhillingdon.org.uk (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Key Tasks Precise roles within the Department will vary but will include some or all of the following:

1) Deal with patients face to face and by telephone in a sympathetic and welcoming manner.

2) Record details of patients arriving at Reception in Outpatients and make return appointments according to clinical requirements.

3) Using the Hospital computer (Patient Administration System) and other NHS systems including Royal Shrewsbury PAS, e mail to:i) Record and amend details of patients accurately on PASii) Book outpatient appointments and generate confirmation lettersiii) Cancel and reschedule clinic appointments as requested by patients or consultant staff.

4) Prepare all necessary paperwork for outpatient clinics.

5) Send appropriate paperwork to patients relating to appointments.

6) Answer routine telephone enquiries from patients and other members of staff.

7) Contact patients by telephone to book or confirm appointments.

8) Maintain confidentiality at all times.

9) Report problems to appropriate supervisor.

10) Ensure that medical case notes are kept in good order and up to date.

11) Pull medical case notes from case note library and file case notes into the library accurately.

12) Copy and distribute paperwork as necessary to support the functioning of the department.

13) Contribute to the smooth running of the Access Department as required by the Team Leader, which may include:i) Providing cross cover within the departmentii) Providing support to others within the departmentiii) Other duties specified by the Assistant Performance Manager or Appointments Team Leader.

14) Ensure commitment to maintaining a quality of service to the clinical departments supported.

Person Specification

Qualifications/Training

Essential

• GCSE or equivalent as a minimum (to include Maths and English)

Desirable

• Previous experience of Medical Records Department

Skills & Competencies

Essential

• Able to sort accurately into numerical and alphabetical order
• Good communication /interpersonal skills
• Tact and discretion when dealing with sensitive and confidential information.
• Ability to organise and prioritise own work
• Ability to manage busy workload where accuracy and attention to detail is essentia
• Team player / able to work flexibly

Desirable

• Able to use a variety of hospital computer systems, including PAS and SF4

Experience

Essential

• Experience in an office environment. Use of computers

Desirable

• Previous experience of Medical Records Department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust

Address

RJAH

Gobowen

Oswestry

SY10 7AG

United Kingdom

Employer's website

https://www.rjah.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will provide clinical care within a team consisting of General Practitioners, Advanced Health Professionals and Practice Nurses. Patient contact will be via both telephone and face to face appointments with the addition of on-call duties and home visits on occasion.

The post holder should be able to see all patients that present including Children, Adults and those experiencing mental health challenges.

Carry out clinical nursing practice at an advanced level using expert clinical skills, critical judgements and knowledge to deliver appropriate and safe care.

Delivery of care in line with NSF, NICE guidelines and evidence based-based care.

Consult with and treat patients, performing specialist assessment of their needs and make referrals as necessary to other members of the Primary and Secondary care Health Care Team as appropriate.

Co-ordinate the planning and delivery of care ensuring patients and carers/relatives are involved.

Prescribing and reviewing medication that is appropriate to patient needs and in accordance with latest evidence-based practice, national and practice protocols and within scope of qualified practice.

Diagnose and manage acute and chronic conditions, including drug and non-drug based treatment methods into a management plan.

Request diagnostic investigations and interpret within agreed protocols e.g. X-ray, blood tests, scans etc.

Assess, diagnose and treat patients in practice premises or their own home who require medical attention and/or refer to appropriate agency.

Refer patients to other members of the multi-disciplinary practice team, secondary care organisations and other organisations as necessary.

Care Management

Communicate confidential and sensitive information to patients, relatives and carers in relation to their concern.

Provide highly specialised care advice beyond the scope of normal Nursing practice e.g. care treatment plans, making referrals as appropriate (including fast track referrals).

Contribute to local and national practice targets clinical remits e.g. QOF, prescribing incentive scheme, national benchmarking.

Monitor and meet care outcomes against standards and recommend or initiate changes as necessary.

Health Improvement

Management of health screening programmes to ensure other team members are aware of health priorities and screening objectives and programmes.

Innovation in practice to meet ongoing demands on the practices delivery of care.

Improve health outcomes for patients by introducing new developments and demonstrate them as reports and presentations where appropriate.

Support practitioners in reporting the practice population to promote health improvement and disease prevention.

Make referrals to appropriate agencies (statutory and voluntary) where necessary.

Provide assessment, screening service and health education advice:

These may include but are not restricted to;

Blood pressure checks

Urinalysis

Ear syringing

Dressings

Contraception/fitting contraceptive devices

Routine immunisations and vaccinations

Removal of sutures, clips

First registration checks, health surveillance, general health advice

Assisting with minor procedures in the treatment room

Administration and professional responsibilities

Produce accurate, contemporaneous and complete records of patient consultations, consistent with legislation, policies and procedures

Participate in the administrative and professional responsibilities of the practice team

Create accurate and legible notes of all consultations and treatments recorded on patients notes

Ensure clinical systems are kept up to date, recording and/or amending accurate details

Ensure appropriate items of service claims are made accurately, reporting any problems to the Practice Manager

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

Attend and participate in practice meetings as required

Restocking of clinical areas and consulting rooms

Training and personal development

Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level

Training needs will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice

Assess effectiveness of care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation

Contribute to the identification and effectiveness of staff and other professionals and assist in planning effective programmes of education

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate

Act as a mentor for junior staff

Take responsibility for own development, learning and performance and demonstrate skills and activities to others who are undertaking similar work and ensure own educational commitment is at least sufficient to maintain revalidation requirements

Develop and maintain a personal development plan

Regularly participate in clinical supervision

Leadership personal and people development

Act as a clinical leader in the delivery of practice nursing services, ensuring that the needs of the patient are a priority

Support staff development in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Critically evaluate and review innovations and developments that are relevant to the area of work

Take part in recruitment processes where appropriate

Maintain effective communication and active involvement in the planning and processes of practice-based commissioning initiatives

Promote the role of the Advanced Nurse Practitioner in General Practice

Develop and maintain practice policies and protocols for all nursing activities alongside the Practice Manager

Support in the management of infection control in the practice and ensure all staff are aware of current procedures

Ensure agreed practice audits are carried out

Ensure the Practice Manager is aware of any matters arising or problems/potential problems

Ensure all surgery-produced nursing leaflets are kept up to date

Quality Requirements:

The post-holder will strive to maintain quality within the practice and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources