Job description

Job responsibilities

Job Responsibilities

The Salaried GP will work as part of the multidisciplinary primary care team to deliver safe, effective, and patient-centred care to the registered practice population.

• Provide high-quality medical care to patients registered with the practice.

• Deliver services in accordance with the requirements of the GMS/PMS Contract, Enhanced Services and all relevant national and local standards.

• Undertake a range of clinical duties including face-to-face consultations, telephone consultations, home visits, management of clinical correspondence, review of test results, and prescription authorisation.

• Participate in the practice duty doctor/on-call rota.

• Assess, diagnose, treat and manage patients presenting with a wide range of health conditions.

• Make professional and autonomous clinical decisions in relation to patient care.

• Refer patients appropriately in accordance with local and national referral pathways.

• Provide health promotion, preventative healthcare advice and support to patients.

• Effectively manage patients with long-term conditions and complex healthcare needs.

• Prescribe safely, cost-effectively and in accordance with local and national prescribing guidance.

• Maintain accurate, contemporaneous and appropriately coded clinical records in line with practice policies and professional standards.

• Ensure high standards of clinical governance and patient safety are maintained at all times.

• Undertake all duties in accordance with GMC guidance and Good Medical Practice standards.

• Contribute to the achievement of Quality and Outcomes Framework (QOF), Investment and Impact Fund (IIF) and other contractual targets.

• Accept delegated responsibility for specific clinical or quality improvement areas as agreed.

• Participate in clinical audit, quality improvement activities and service evaluation programmes.

• Support the Partners and Management Team in achieving the strategic objectives of the practice.

• Identify opportunities to improve patient services, enhance efficiency and support practice sustainability.

• Review and adhere to all practice policies, protocols and procedures.

• Participate fully in the annual appraisal and revalidation processes.

• Maintain continuing professional development and undertake mandatory training as required.

• Support the education and training of medical students, GP trainees and other healthcare professionals.

• Attend and actively contribute to practice meetings, educational events and multidisciplinary team discussions.

• Provide clinical support and advice to reception, administration, secretarial and nursing teams when required.

• Maintain awareness of and compliance with all relevant legislation, professional guidance and practice policies, including confidentiality, data protection, information governance and health and safety requirements.

• Participate in practice audits and quality assurance activities as requested.

• Support business continuity by providing reasonable flexibility to working patterns, including occasional cover for annual leave or sickness absence where operationally required.

This job description is intended as a guide to the principal duties and responsibilities of the post and is not exhaustive. The role may be amended from time to time to meet the changing needs of the Practice following consultation with the post holder.

Person Specification

Knowledge

Essential

• *Can demonstrate a broad base of competencies and skills
• *Excellent knowledge of IT systems including Microsoft
• *Excellent communication and interpersonal skills
• *Understanding of the pressures faced by GPs and healthcare teams
• *Knowledge of own professional accountability and autonomous practice
• *Auditing and Research
• *Knowledge of the implementation of Care Quality Commission standards

Experience

Essential

• *A good knowledge of and interest in general practice and primary care.
• *Proven ability to handle a busy and varied primary care case load
• *Experience of working within Primary Care
• *Ability to draft cogent, error-free letters and reports in a timely manner

Desirable

• *Experience of conducting audits including the examination of clinical notes, interpreting data and feeding back results.
• *Experience working with EMIS
• *Proven ability to offer support within a clinical team and share learning points in Practice meetings

Personal Competencies

Essential

• *Excellent interpersonal and organisational skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• *Able to take a consultative approach to their work, appropriately involving relevant people
• *A strong team spirit and feel comfortable in a strongly multidisciplinary team environment
• *Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
• *Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences

Desirable

• *High degree of personal credibility, emotional intelligence, patience, and flexibility
• *Ability to cope with unpredictable situations

Qualifications

Essential

• *A vocationally trained and accredited GP, preferably with MRCGP
• *Current and full UK driving license
• *Up to date Level 3 Safeguarding (Children)
• *Current registration with the GMC and appropriate representation with a recognised medical defence organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Whitby Health Partnership

Address

114 Chester Road

Whitby

Ellesmere Port

CH65 6TG

United Kingdom

Employer's website

https://whitbyhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the full copy of the attached Job Description and Person Specification for further information about the role.

Person Specification

Qualifications

Essential

• Undergraduate Degree in Nursing
• Postgraduate Diploma in Advanced Clinical Practice, with Digital Badge/RCN Credentials (or willingness to work towards)
• Postgraduate Masters Degree in Advanced Clinical Practice
• Mentor/teaching qualification
• Clinical supervision training and experience
• Current NMC Registration (inc. Independent Non-Medical Prescriber)

Desirable

• Community nursing specialist qualification
• Urgent Care
• Long Term Conditions

Experience

Essential

• Relevant clinical experience post-registration
• Recent secondary care, primary care or community experience
• Management of minor illness, minor ailments and injuries
• Clinical triage
• Compiling procedures and clinical guidelines
• Leadership in quality initiatives, such as clinical benchmarking
• Leading a team
• Audit and research

Desirable

• Project management
• Working with community development initiatives
• Health needs assessment

Skills and Knowledge

Essential

• Clinical leadership skills
• Communication skills, both written and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Teaching and mentorship in a clinical setting
• Advanced clinical practice skills
• Management of patients with long term conditions
• Management of patients with complex needs
• Clinical examination skills
• Accountability of own role and other roles in a primary care setting
• Local and national health policy
• Wider health economy
• Clinical governance issues in primary care
• Patient group directions and associated policy
• Self-directed and enthusiastic practitioner
• Highly motivated and a team player
• Flexibility
• Ability to work across boundaries

Desirable

• Knowledge of public health issues
• Able to identify determinants on health in the area
• Knowledge of public health issues in the area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Health Care First Partnership

Address

Pinfold Surgery

Pinfold Lane

Leeds

West Yorkshire

LS26 9AA

United Kingdom

Employer's website

https://www.healthcarefirst.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Job Title: CAMHS Consultant Psychiatrist & Medical/Clinical Lead for CAMHS

Service & location: Cygnet Hospital Bury Forestwood, Bury

Professionally Accountable to: Regional Medical Director

Managerially Responsible to: Hospital Manager

Salary: Up to £180,000 per year + £10,000 per year for Medical / Clinical Lead for CAMHS

We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical cover on Primrose Ward, our 12 bedded CAMHS PICU ward for young people aged between 12 and 18. The service provides for young people primarily referred from CAMHS acute services who, in the context of a severe mental illness, exhibit a high level of risk that cannot be safely managed in a CAMHS general adolescent unit, and where the level of risk is not of a persistent nature that would require longer term care in a secure environment.

The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.

Apart from being the Responsible Clinician at Pri mrose Ward, you will also be the Clinical / Medical Lead for Cygnet CAMHS. You will be chairing the CAMHS Clinical Network and you will be responsible for driving best practice, supporting new and innovative ways of working and lead on changes to the Models of Care. This is a great role for those doctors who are passionate about evidence based practice and making a tangible difference to the young people and their families.

In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.

At Cygnet, youll enjoy excellent professional development, shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Main duties and Responsibilities

• Lead on the provision of high quality care to the service users admitted to Primrose Ward
• Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
• Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
• Assess referrals & undertake mental state examinations of service users
• Undertake appropriate investigations, diagnosis & treatment
• Conduct ward rounds, patient reviews & clinical audits
• Lead the implementation of risk assessment, risk management & embed clinical governance within the service
• Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
• Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
• Good maintenance of patien t records
• To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
• To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
• Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
• Contribute to Telephone On call rota (Dependent on the needs of the region)

Why Cygnet? Well offer you

• Salary up to £180,000 per year for Consultant Psychiatrist (Depending on experience)
• Additional £10,000 per year for Clinical / Medical Lead option
• Generous annual leave entitlement that increases with length of service
• 5 days study leave, study budget and in-house CPD/ peer group programme
• Company paid Life Assurance scheme covering 3x salary
• Contributory pension scheme
• Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group
• Teaching opportunities including teaching medical students, teaching on the Cygnet Portfolio Pathway programme and Cygnet MRCPsych programme
• Opportunity to lead and participate in QI & Audit initiatives
• Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions
• Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations
• Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card
• Free meals, on-site parking and EAP support
• Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy
• Elect ric Car Scheme

We are looking for someone who is...

• Fully GMC registered & MBBS (or equivalent) qualified
• Registered on the specialist register (CCT/CESR/Portfolio Pathway), Section 12 and AC Status
• Experienced & knowledgeable in Child and Adolescent Psychiatry
• Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity
• A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes
• Committed to continued professional development
• Able to work as part of a multi-disciplinary team
• A member of the Royal College of Psychiatrists (MRCPsych) or equivalent

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Requirements

The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance

.

What next?

If you care about making a difference we want to talk to you.Click the link to apply or email a copy of your CV to [email protected]

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Bury

BL8 2BS

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job description Medical Secretary

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

To perform all clerical and administrative duties as required.

To provide efficient typing and word processing service for GPs and Health Professionals as required. This includes the accurate typing of letters, reports, patient referrals, etc.

Managing all aspects of E-RS to make appointments and bookings as required including e-Referrals

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

To retrieve medical records and assist with the completion of medical/insurance records.

To receive incoming, and initiate outgoing, telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

Maintain stationary stocks. Ordering equipment and supplies as requested by clinicians and Practice Manager.

To provide cover for members of the secretarial team during periods of sickness and annual leave.

To ensure that strict confidentiality protocols are adhered to.

To attend training sessions on behalf of the Practice as required.

To comply with health & safety procedures and report any areas of concern to the Practice Manager.

To undertake any other duties as may be determined from time to time to ensure the efficient running of the practice.

CONFIDENTIALITY

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

PERFORMANCE STANDARDS

Confidentiality to be maintained at all times. The ability to communicate effectively at all levels, both internally and externally, thus displaying a competent and professional image of the Practice. Confident and polite manner.

EQUALITY AND DIVERSITY

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

PERSONAL/PROFESSIONAL DEVELOPMENT:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

QUALITY

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

COMMUNICATION

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribute to the implementation of services

THE POST HOLDER WILL

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

JOB DESCRIPTION AGREEMENT

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.

Person Specification

Qualifications

Essential

• English Language GCE/GCSE or equivalent

Desirable

• Maths GCE/GCSE or equivalent

Personal Qualities

Essential

• Ability to work effectively in a team or by self
• Ability to think on own feet
• Diplomacy
• Commitment to patient care
• Polite and courteous manner
• Confidence and a positive outlook

Experience

Essential

• Typing qualification, Secretarial studies or business administration certification or equivalent experience. Good working knowledge of Microsoft Word/Excel

Desirable

• Previous medical secretarial experience, Knowledge of medical terminology. Knowledge of SystmOne

Person Specification

Experience

Essential

• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy.
• Ability to work independently and prioritise workload effectively.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications, including Word and Outlook.
• Ability to handle confidential information sensitively and professionally.

Desirable

• Previous experience as a Medical Secretary within General Practice or the NHS.
• Knowledge of medical terminology.
• Experience using clinical system Systmone.
• Experience working with NHS e-Referral Service (e-RS).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Papworth Surgery

Address

Chequers Lane

Papworth Everard

Cambridgeshire

CB23 3QQ

United Kingdom

Employer's website

https://www.papworthsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Post: Receptionist / Care Navigator

Responsible to: The General Practitioners in Partnership

Under Supervision of:Reception Manager / Operations Manager

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Duties may be varied from time to time dependent on current and evolving practice workload and staffing levels.

Job Responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments asking patients to confirm their address when they make an appointment and take appropriate action when informed of any change of address.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Registration of new patients and temporary patients following practice policy.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits onto the duty doctor telephone list and when necessary contact the duty doctor with any late requests.
• Action repeat prescription requests in accordance with Practice guidelines and ensure that they are ready for collection or sent electronically to the pharmacy within 48 hours.
• Advise patients of relevant charges for private services, accept payment and issue receipts for same. Keep adequate records of petty cash transactions.
• Enter patient information on to the computer as required. Update name, address and telephone number changes promptly.
• Sort and distribute mail as per protocol. Photocopy as requested.
• Retrieve and re-file paper medical records as required.
• Maintain supplies of stationery available in reception area, purchase stamps and post mail.
• Make drinks for the doctors and other staff and participate in washing up rota.
• Leave working area tidy and ready for incoming colleagues. Handover/leave information regarding unsolved or urgent problems. Log off the computer at the end of each shift.
• Open up the premises at the start of the day, de-activate the alarm and make all necessary preparations to receive patients including restoring the telephone service, as required.
• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm is activated.
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Reception Manager / Operations Manager.

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control Policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards.
• Actively reporting health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
• Reporting potential risks identified.
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Production of performance and quality information

• To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.
• To assist in the production of information for clinical audit.
• To undertake ad-hoc work related to the performance of the practice under the guidance of the Practice Manager.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members, patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to self-motivate, organise and prioritise own workload without direct supervision.
• Ability to work under pressure and be able to cope with stressful situations.
• Ability to work within a team.
• Ability to work in a changing environment.
• Good keyboard and computer skills.
• Good standard of English and good numeracy skills.
• Excellent communication skills.
• Attention to detail.
• Experience of dealing with the public.
• A pleasant disposition with a sense of humour.
• To be reliable and have a flexible approach to working hours.

Desirable

• A willingness to undertake further training.
• Experience working in a hospital or Primary Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bridge Surgery

Address

St Peters Street

Stapenhill

Burton on Trent

Staffordshire

DE15 9AW

United Kingdom

Employer's website

https://www.bridgesurgery.net/ (Opens in a new tab)

Job description

Job responsibilities

About Us

Ratby Medical Centre is a well-established, family-orientated GP practice caring for approximately 6,500 patients in the village of Ratby, on the outskirts of Leicester. We are proud of our friendly, supportive culture and are committed to providing high-quality, personalised care to our local community.

As our patient population continues to grow, we're investing in our clinical team to ensure we continue delivering excellent care while maintaining a positive working environment for our staff.

What We're Looking For

Essential

• Registered Nurse with current NMC registration.
• Experience working as a Practice Nurse within general practice.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to delivering safe, high-quality patient care.
• Experience managing long-term conditions.
• Cervical smear qualification.
• Immunisation and vaccination training.
• Experience using SystmOne.
• General Practice experience.

If you're an experienced Practice Nurse wanting to continue your career within General Practice, we'd love to hear from you.

Person Specification

Experience

Essential

• Essential
• Registered Nurse with current NMC registration.
• Experience working as a Practice Nurse within general practice.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to delivering safe, high-quality patient care.
• Experience managing long-term conditions.
• Cervical smear qualification.
• Immunisation and vaccination training.
• Experience using SystmOne.
• General Practice experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ratby Surgery

Address

1a Desford Lane

Ratby

Leicester

Leicestershire

LE6 0LE

United Kingdom

Employer's website

https://www.ratbysurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Team Supervision

• Provide day-to-day supervision, guidance and support to reception staff.
• Assist with the organisation and allocation of reception duties.
• Monitor workloads and help ensure adequate reception cover.
• Support the induction and training of new reception staff.
• Identify training and development needs within the team.
• Encourage good teamwork, communication and professional standards.
• Support the Practice Manager with staff performance and conduct matters where appropriate.

• Ensure patients receive a friendly, respectful and professional service.
• Deal appropriately with patient queries, concerns and complaints, escalating issues when necessary.
• Support the team in managing difficult or challenging situations professionally.
• Promote a patient-centred approach throughout the reception service.
• Ensure patients are treated with dignity, courtesy and respect.

• Use the EMIS clinical system confidently and effectively.
• Ensure reception and administrative procedures are followed correctly.
• Support accurate maintenance of patient records and information.
• Assist with appointment-related administration and other practice processes.
• Monitor and help improve reception workflows and procedures.
• Maintain accurate and confidential documentation.

• Liaise effectively with GPs, nurses, healthcare assistants, administrative staff and other members of the practice team.
• Communicate important information to the reception team in a clear and timely manner.
• Attend relevant practice meetings and contribute to discussions about reception services.
• Promote effective communication between reception and other departments.

• Maintain strict patient confidentiality at all times.
• Comply with practice policies, NHS requirements and information governance procedures.
• Ensure sensitive patient and practice information is handled appropriately.
• Follow GDPR and data protection requirements.

• Follow practice health and safety procedures.
• Report any hazards, incidents or concerns to the appropriate person.
• Ensure reception areas are maintained in a professional and safe condition.
• Comply with all relevant practice policies and procedures.

• Contribute ideas and suggestions to improve the patient experience and efficiency of reception services.
• Identify recurring issues and work with the Practice Manager to develop appropriate solutions.
• Support the implementation of new systems, procedures and changes within the practice.

Person Specification

Qualifications

Essential

• Level 3 Business Administration very relevant for supervising reception/admin staff.
• Level 3 Customer Service useful for patient-facing reception leadership.
• Level 3 Team Leader/Supervisor apprenticeship
• ILM Level 3 Award/Certificate in Leadership and Management
• Care Certificate
• Previous experience working in a General Practice/Primary Care environment
• Previous experience working in a GP reception or administrative role
• Practical experience using the EMIS clinical system
• Experience dealing directly with patients and members of the public
• Experience working in a busy environment and managing competing priorities
• Experience handling confidential and sensitive information
• Experience supporting, guiding or supervising colleagues

Desirable

• If you're already working as a GP Reception Supervisor
• You don't necessarily need to obtain a qualification before being considered a supervisor. Experience can be just as important, particularly if you're responsible for things such as:
• supervising reception staff
• organising rotas and annual leave
• training and inducting new receptionists
• dealing with patient complaints
• managing difficult situations
• monitoring reception performance
• supporting clinicians and the practice manager
• managing telephone/appointment systems
• handling confidentiality and information governance
• implementing practice procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingstanding Circle Surgery

Address

26 Rough Road

Kingstanding

Birmingham

B44 0UY

United Kingdom

Employer's website

https://www.kingstandingcirclesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Dedicated minor operative procedure sessions will form part of the job plan, enabling the post holder to undertake a range of dermatological procedures within their clinical competence. This may include diagnostic biopsies, excisions of skin lesions, curettage, and other minor surgical interventions. The role will support the delivery of efficient patient pathways by providing treatment closer to home and reducing the need for onward referral where appropriate.

The post holder will play an active role in clinical triage processes, reviewing referrals to ensure patients are directed to the most appropriate service and prioritised according to clinical urgency. This will contribute to effective demand management, improved patient flow, and optimal utilisation of available clinic capacity.

Participation in teledermatology and teledermoscopy services will be a key element of the role, supporting innovation in patient care and enabling earlier assessment of suspected skin cancers and other dermatological conditions. The post holder will provide specialist interpretation of clinical and dermoscopic images, facilitating timely diagnosis and reducing unnecessary patient travel across the rural geography of West Wales.

The successful candidate will be expected to contribute fully to multidisciplinary team (MDT) working, including regular attendance at Skin Cancer MDT meetings and collaboration with colleagues. MDT participation is essential to ensuring high-quality clinical decision-making, effective treatment planning, and the delivery of integrated care for patients with complex conditions.

In addition to clinical duties, the post holder will have opportunities to contribute to the ongoing development and transformation of dermatology services. This may include involvement in quality improvement initiatives, service redesign projects, pathway development, audit activity, and implementation of innovative models of care aimed at improving patient experience, clinical outcomes, and service efficiency.

The role will also include a commitment to clinical governance, continuing professional development, teaching, and supervision where appropriate. The post holder will contribute to maintaining high standards of clinical practice and support the development of medical, nursing, and allied health professional colleagues within the service.

Overall, this post provides an excellent opportunity to contribute to a progressive dermatology service that is committed to delivering safe, sustainable, and high-quality care for the population of West Wales.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Please see the below links for useful videos relating to this vacancy:

Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY

Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ

Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s

Virtual Tour - https://youtu.be/Y4JGdD6EHjE

Person Specification

Qualifications and Knowledge

Essential

• oFull registration and a License to Practice with the General Medical Council.
• oOn the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
• oValid Certified Advanced Life Support.
• oWhere a sub-specialty interest is required sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.

Desirable

• oAdditional Higher qualification(s).

Clinical Experience

Essential

• oBroad based experience within the specialty area.
• oAble to demonstrate core competencies and clinical skills relevant to the post.
• oExperience of leading a team.

Desirable

• oPrevious experience working in the UK or NHS.

Teaching

Essential

• oAbility to critically assess learning requirements for self and others.
• oEvidence of organising programmes and teaching all staff groups.
• oWillingness to teach all grades of professional multidisciplinary staff.

Desirable

• oTeaching qualification.

Research and Scholarship

Essential

• oDemonstrates knowledge of current research and best practice in the specialty area.
• oEvidence of keeping up to date with current research and best practice.
• oEvidence of locating and using clinical guidelines appropriately.
• oEvidence of communicating and interpreting research evidence in a meaningful way.

Desirable

• oActive participation in research.

Clinical Governance

Essential

• oUnderstanding of the role of Clinical Governance.
• oParticipation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
• oKnowledge of annual job planning/appraisal review process.

Desirable

• oKnowledge of risk management.

Safeguarding

Essential

• oDemonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
• oEvidence of applying appropriate equality and diversity legislation.

Other

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Prince Philip Hospital

Bryngwyn Mawr

Llanelli

SA14 8QF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

The delivery of highly effective medical care to the entitled population

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Working collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

Accept delegated responsibility for a specific area (or areas) or the QOF

Person Specification

Qualifications

Essential

• Qualified GP MRCGP Vocational Training Certificate or equivalent JCPTGP General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• National Performers List registration (England)
• Independent prescriber
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation Evidence of last appraisal
• Eligibility to practice in the UK independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cockfosters Medical Centre

Address

Cockfosters Medical Centre

Heddon Court avenue

Barnet

Herts

EN4 9NB

United Kingdom

Employer's website

https://www.cockfostersmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge, Training and Experience

Essential

• Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
• Demonstrable experience of working in an administrative environment and working with computerised data systems.
• Working knowledge of Microsoft Office including Word and Excel.

Desirable

• Experience of working in a health care environment.
• Awareness of a range of Health Services provisions.
• Knowledge of NHS issues.
• Understanding of Data Protection legislation.

Communication

Essential

• Clear communicator with good writing, data entry and telephone skills.
• Ability to work effectively as part of a team.
• Problem solving skills.

Other

Essential

• An ability to maintain confidentiality and trust.
• Good time keeping.
• Flexible approach to work.
• May be required to travel to ICB Offices and other venues within the ICB area.

Autonomy

Essential

• Able to work on own initiative, organising and prioritising own workload to set deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk and Suffolk Integrated Care Board

Address

Norfolk and Suffolk Integrated Care Board

County Hall

Martineau Lane

Norwich

Norfolk

NR1 2DH

United Kingdom

Employer's website

https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Receptionist. There may be on occasion a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. These duties include -

- Maintain and monitor the practice appointment system

- Process personal, telephone and e-requests for appointments

- Answer incoming phone calls, transferring calls or dealing with the patients' request appropriately

- Signpost patients to the correct service using our new care navigation tool

- Initiating contact with and responding to, requests from patients, team members and external agencies

- Photocopy documentation as required

- Data entry of new and temporary registrations and relevant patient information as required

- Input data onto healthcare records as necessary

- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

- Manage all queries as necessary in an efficient manner

- Maintain a clean, tidy, effective working area at all times

- Monitor and maintain the reception area and notice boards

- Support all clinical staff with general tasks as requested

- Monitor stationery supplies and advise restocking orders

- Ensure repeat prescriptions are processed accurately and efficiently

- Action incoming emails and correspondence as necessary

Person Specification

Experience

Essential

• Experience of working with the general public
• - Experience of administrative duties
• - Experience of working in a healthcare setting

Qualifications

Essential

• Educated to GCSE level or equivalent
• Mathematics and English (C or above)

Desirable

• AMSPAR Receptionist Qualification
• NVQ Level 2 in Health and Social Care

Knowledge & Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policy and procedure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derby Lane Medical Centre

Address

Anfield Group Practice

98 Townsend Lane

Liverpool

L6 0BB

United Kingdom

Employer's website

https://www.derbylanemc-liverpool.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see refer to attached job description for more details

This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:

• Enhanced check with barred list information, including an adults and childrens barred list check

Applicants must hold full registration and a licence to practice with the GMC

Candidates for Consultant posts must also be on the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP)date within 6 months of interview.

Person Specification

Management

Essential

• As person spec

Desirable

• As person spec

Clinical Governance

Essential

• As person spec

Desirable

• As person spec

Clinical Experience

Essential

• As person spec

Desirable

• As person spec

Qualifications

Essential

• Refer to person specification

Desirable

• As person spec

Other Requirements

Essential

• As person spec

Desirable

• As person spec

Teaching

Essential

• As person spec

Desirable

• As person spec

Personal Qualities

Essential

• As person spec

Desirable

• As person spec

Research

Essential

• As person spec

Desirable

• As person spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Newport

NP20 2UB

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description

This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:

Enhanced check with barred list information, includingan adults and childrens barred list check.

Applicants must hold full registration and a licence to practice with the GMC.

Candidates for Consultantposts must also be on the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP)date within 6 months of interview.

Person Specification

Qualifications

Essential

• as per person spec

Desirable

• as per personal spec

Clinical Experience

Essential

• as per person spec

Desirable

• -Experience of NHS

Clinical Governance

Essential

• as per person spec

Desirable

• As person spec

Teaching

Essential

• -as per person spec

Desirable

• as per person spec

Management

Essential

• -as per person spec

Desirable

• as per person spec

Research

Essential

• -as per person spec

Desirable

• as per person spec

Other Requirements

Essential

• -as per person spec

Desirable

• as per person spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

The Breast Unit, Ysbyty Ystrad Fawr Hospital

Ystrad Dawr Way

Ystrad Mynach

CF82 7GP

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

The Practice Nurse will provide high-quality, evidence-based nursing care to the practice population, with a specialist focus on the management of patients with diabetes. The post holder will work as part of the multidisciplinary team to deliver safe, effective and patient-centred care, promoting health, preventing disease and supporting patients to manage long-term conditions.

The successful candidate will take a lead role in the assessment, monitoring and management of diabetes, ensuring care is delivered in accordance with national guidance, local pathways and best practice. In addition, the post holder will undertake a range of general practice nursing duties appropriate to their competencies and support the delivery of enhanced services and quality improvement initiatives.

Key Responsibilities

Clinical Responsibilities

The post holder will:

• Lead the delivery of diabetes care within the practice, ensuring patients receive high-quality, evidence-based management.
• Undertake comprehensive annual diabetes reviews, including clinical assessment, monitoring, education and treatment optimisation.
• Interpret and act upon clinical investigations including HbA1c, renal function, lipid profiles and other relevant investigations.
• Optimise diabetes medication within their scope of practice, including initiating or adjusting treatment where appropriately qualified and competent.
• Identify patients requiring referral to secondary care or specialist diabetes services and coordinate ongoing care where appropriate.
• Provide structured education and support to enable patients to self-manage their diabetes effectively.
• Deliver lifestyle advice relating to diet, exercise, weight management, smoking cessation and cardiovascular risk reduction.
• Monitor patients for diabetes-related complications and ensure appropriate surveillance is undertaken.
• Maintain accurate disease registers and contribute to achieving Quality and Outcomes Framework (QOF) targets and other contractual requirements.
• Participate in the management of other long-term conditions including hypertension, cardiovascular disease, respiratory disease and chronic kidney disease, according to competency.
• Undertake routine practice nurse responsibilities including:
• Cervical cytology.
• Immunisations and vaccinations.
• Wound assessment and management.
• Dressings and removal of sutures/clips.
• Health promotion and NHS Health Checks.
• Contraceptive advice (where appropriately trained).
• Travel health advice and vaccinations (where appropriately trained).

Professional Responsibilities

The post holder will:

• Maintain current NMC registration and practise in accordance with the NMC Code.
• Work within their professional competence and maintain knowledge through continuing professional development.
• Participate in appraisal, mandatory training and revalidation.
• Contribute to clinical audit, quality improvement and the achievement of QOF and other contractual requirements.

Communication and Team Working

The post holder will:

• Work collaboratively with GPs, Advanced Clinical Practitioners, pharmacists, healthcare assistants and the wider multidisciplinary team.
• Liaise effectively with secondary care, community services and other healthcare professionals to ensure continuity of patient care.
• Support colleagues and contribute to the education of learners where appropriate.

Governance

The post holder will:

• Maintain patient confidentiality and comply with Information Governance and Data Protection legislation.
• Follow practice policies relating to safeguarding, infection prevention and control, health and safety, and equality and diversity.
• Participate in clinical governance activities, including significant event reviews and service improvement initiatives.

Other Duties

The post holder may be required to undertake other duties appropriate to the role, following discussion with the Partners or Practice Management Team, in line with the evolving needs of the practice.

This job description is intended as a guide to the principal duties and responsibilities of the post and may be amended following consultation to meet the changing needs of the practice.

Person Specification

Experience

Essential

• - Significant experience managing patients with diabetes within primary care or community settings.
• - Experience delivering long-term condition management clinics.
• - Experience of SystmOne or other practice clinical system
• -Excellent communication skills (written and oral) and interpersonal skills
• -Strong IT skills and competent in the use of Office and Outlook -Effective time management (planning and organising)
• -Ability to work as a team member and autonomously
• -Problem-solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• - Experience initiating and adjusting diabetes therapies, including injectable medications.
• - Experience within General Practice.
• - Experience with audit
• - Experience with clinical risk management

Qualifications

Essential

• - Registered Nurse (NMC).
• - Diploma (or equivalent recognised qualification) in Diabetes Care

Desirable

• - Independent Prescriber qualification.
• - Diploma in other chronic diseases e.g Asthma

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grove House Surgery

Address

Soothill Lane

Batley

West Yorkshire

WF17 5SS

United Kingdom

Employer's website

http://www.grovehousesurgerybatley.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Undertake reception duties, including front desk, patient navigation and call handling.
• Make appointments for patients to see GPs, nurses or others.
• Communicate with patients, visitors and Practice staff to ensure surgeries run smoothly and on time.
• Provide patients, visitors, etc. with basic information and act as a resource, where more help is required.
• Operate clinical computer system and maintain high quality data entry.
• Communicate with other agencies like transport, phlebotomy, hospital etc.

We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service and have the following attributes:

• Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
• Experience of working with the general public, being sensitive and empathic in all situations;
• Capable of remaining calm, with consistent accuracy and concentration under pressure;
• Strong IT and administration skills;
• Enthusiastic with energy and drive;
• Reliable and dependable;

Previous medical or healthcare receptionist experience is desirable but not necessary as full training will be given

We work with people to understand what being safe means to them as well as with our partners on the best way to achieve this. We concentrate on improving people's lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We make sure we share concerns quickly and appropriately.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please see attached Job Description and Person Specification for full information.

Person Specification

Qualifications

Essential

• Good level of education to GCSE standard or equivalent

Experience

Essential

• Experience of working in a customer services/other front line situation
• Computer literate with excellent keyboard skills
• Self-starter, able to work on own initiative, following set procedures and protocol

Desirable

• Use of clinical system software eg. SystmOne
• Previous NHS experience, ideally within a GP setting

Skills and Abilities

Essential

• Advanced working knowledge of Office 365 applications
• Can plan own work and multi-task

Desirable

• An enquiring mind with a willingness to learn new skills and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lea Vale Medical Group

Address

Oliver Street Surgery

57 Oliver Street

Ampthill

Bedfordshire

MK45 2SB

United Kingdom

Employer's website

https://www.leavale.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The delivery of highly effective medical care to the entitled population

Undertake both planned and urgent primary care as required

Sessions will inlcude a mixture of both telephone and face to face appointments

The provision of services commensurate with the PMS contract

Generic prescribing adhering to local and national guidance

Effective management of long-term conditions

Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Work collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Contribute to the successful implementation of continuous improvement and quality initiatives within the practice