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HR Apprentice
Wyre Forest Health Partnership
Inner London, Greater London
GBP 9 per year
GP/General Practitioner
Job summary As an HR Apprentice, you will work closely with the HR Director, gaining experience and guidance as you build your career in Human Resources.
1 day(s) ago
HR Apprentice
Wyre Forest Health Partnership
Inner London, Greater London
GBP 9 per year
GP/General Practitioner
Job summary As an HR Apprentice, you will work closely with the HR Director, gaining experience and guidance as you build your career in Human Resources.
1 day(s) ago
Receptionist - Church Street Surgery
Wyre Forest Health Partnership
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary NOTE: We are not able to offer visa sponsorship for this role.
2 day(s) ago
Receptionist - Church Street Surgery
Wyre Forest Health Partnership
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary NOTE: We are not able to offer visa sponsorship for this role.
2 day(s) ago
Financial Resilience Coordinator
Wyre Forest Health Partnership
Inner London, Greater London
GBP 32,000 - 38,000 per year
GP/General Practitioner
Job summary Make a Real Difference to Local People Are you passionate about tackling deprivation, improving wellbeing and helping people navigate financial har…
2 day(s) ago
Financial Resilience Coordinator
Wyre Forest Health Partnership
Inner London, Greater London
GBP 32,000 - 38,000 per year
GP/General Practitioner
Job summary Make a Real Difference to Local People Are you passionate about tackling deprivation, improving wellbeing and helping people navigate financial har…
2 day(s) ago
Posted 1 day(s) ago
Reference: A3309-26-0049
Job summary
As an HR Apprentice, you will work closely with the HR Director, gaining experience and guidance as you build your career in Human Resources. This apprenticeship provides a structured learning path, equipping you with the knowledge, skills, and practical experience needed to become a confident HR professional.
This is a generalist role, offering exposure to all aspects of the HR function, including medical staffing, HR administration, and compliance. You will play an integral part in supporting key HR processes while developing a solid foundation in HR best practices.
The successful candidate will be based at our Bewdley Medical Centre and will be enrolled in a CIPD-accredited Level 3 or 5 HR Apprenticeship Programme, combining academic study with real-world HR experience.
About Us
Wyre Forest Health Partnership (WFHP) is a large GP partnership serving the Wyre Forest area, with five practices across Kidderminster and the surrounding locations, caring for 73,000 patients.
Join Us!
If you are passionate about people, eager to develop a career in HR, and looking for an opportunity to work in primary care while making a meaningful impact, wed love to hear from you!
Main duties of the job
We are looking for an enthusiastic and dedicated HR Apprentice to join our small, supportive team and gain hands-on experience while working towards a CIPD qualification.
As a HR Apprentice, youl'l play a key role in supporting the entire employee life-cycle from recruitment and on-boarding to career development and compliance. You'll work closely with managers to implement a staff bank and support both medical and administrative staffing processes.
This role is a fantastic opportunity to gain practical HR experience, develop essential skills, and contribute to an organisation that values its people
PLEASE NOTE: You need to hold a valid Right to Work in the UK, unfortunately we are unable to support sponsorship visas.
About us
Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.
WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.
WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£9 an hour
Contract
Apprenticeship
Duration
2 years
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
A3309-26-0049
Job locations
Bewdley Medical Centre
Dog Lane
Bewdley
Worcestershire
DY12 2EF
United Kingdom
Job description
Job responsibilities
- Support the HR team in delivering a comprehensive HR service across the organisation.
- Work with managers to develop and implement a staff bank for medical and administrative staffing.
- Maintain and update employee records, ensuring compliance with employment legislation and internal policies.
- Support HR compliance processes, including right-to-work checks, DBS checks, and reference requests.
- Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
- Provide initial HR support to employees and managers, responding to general queries.
- Support payroll administration by ensuring accurate recording of employee data.
- Assist with the coordination of training and development initiatives for staff.
- Participate in HR projects, such as employee engagement initiatives and policy updates
Job description
Job responsibilities
- Support the HR team in delivering a comprehensive HR service across the organisation.
- Work with managers to develop and implement a staff bank for medical and administrative staffing.
- Maintain and update employee records, ensuring compliance with employment legislation and internal policies.
- Support HR compliance processes, including right-to-work checks, DBS checks, and reference requests.
- Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
- Provide initial HR support to employees and managers, responding to general queries.
- Support payroll administration by ensuring accurate recording of employee data.
- Assist with the coordination of training and development initiatives for staff.
- Participate in HR projects, such as employee engagement initiatives and policy updates
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Skills
Essential
- Enthusiastic and passionate about a career in Human Resources.
- A proactive approach with a willingness to learn and develop.
- Ability to work independently as well as collaboratively within a team.
- Good communication and interpersonal skills
Desirable
- Strong organisational and administrative skills with attention to detail.
Experience
Essential
- An understanding of the HR field and an interest in career progression in HR
- Experience handling confidential information or working in a professional environment
- A willingness to learn and develop HR knowledge and skills through on-the-job training and a CIPD Level 3 qualification.
Desirable
- Any previous administrative experience (e.g., office support, customer service) is beneficial but not essential.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Skills
Essential
- Enthusiastic and passionate about a career in Human Resources.
- A proactive approach with a willingness to learn and develop.
- Ability to work independently as well as collaboratively within a team.
- Good communication and interpersonal skills
Desirable
- Strong organisational and administrative skills with attention to detail.
Experience
Essential
- An understanding of the HR field and an interest in career progression in HR
- Experience handling confidential information or working in a professional environment
- A willingness to learn and develop HR knowledge and skills through on-the-job training and a CIPD Level 3 qualification.
Desirable
- Any previous administrative experience (e.g., office support, customer service) is beneficial but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wyre Forest Health Partnership
Address
Bewdley Medical Centre
Dog Lane
Bewdley
Worcestershire
DY12 2EF
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Wyre Forest Health Partnership
Address
Bewdley Medical Centre
Dog Lane
Bewdley
Worcestershire
DY12 2EF
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
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Receptionist - Church Street Surgery
Wyre Forest Health Partnership View all jobs
Posted 2 day(s) ago
Reference: A3309-26-0050
Job summary
NOTE: We are not able to offer visa sponsorship for this role.
Are you looking for a fast-paced, people-focused role where you can make a real difference? Church Street Surgeryis looking for a Receptionist to join our dynamic team for 37 hours per week
This is an opportunity to be at the heart of a busy healthcare environment, helping to keep things running smoothly while providing excellent service to patients and healthcare professionals alike.
Employee Benefits
We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:
Generous Annual Leave - 5 weeks of holiday plus bank holidays from the start.
NHS Pension Scheme - Access to the NHS defined benefit pension scheme.
Career Progression & Training - We support your development through paid sponsorship's, apprenticeships, and training programs in both clinical and non-clinical fields. Progression routes are available into clinical fields such as healthcare assistant and nursing roles along with non-clinical practice management roles.
Cycle to Work Scheme - Tax-efficient bike scheme.
Paid Maternity & Paternity Leave - Enhanced parental leave after 24 months service.
Team Events & Christmas Parties - We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.
Main duties of the job
Our reception teams are responsible for busy back of house call centres. A significant part of this role will include working as part of the reception team in the sites back of house reception call centre.
- Acting as the first point of contact for patients and visitors, ensuring a professional and friendly welcome.
- Managing appointment bookings, cancellations, and patient registrations.
- Handling phone calls and directing enquiries to the right team members.
- Supporting clinicians by handling medical reports and administration.
- Maintaining a well-organized reception area.
- Opening and closing the premises securely.
About us
Wyre Forest Health Partnership (WFHP) www.wyreforesthealthpartnership.co.uk
Wyre Forest Health Partnership is a thriving, forward-thinking organisation, delivering high-quality and innovative patient care at scale. Our valuescare, commitment, and integrityare at the heart of everything we do.
Established in December 2014, WFHP operates as a single partnership across five GP surgeries and medical centres. We provide care for approximately 73,000 patients and support a dedicated team of around 250 healthcare professionals, including 60 GPs. Our scale and integrated structure allow us to offer resilient, modern primary care with robust clinical and operational support.
We are committed to continuous improvement, constantly evolving to enhance the patient experience and streamline our services.
Sustainability is also a key priority. In line with the NHSs goal of achieving net zero greenhouse gas emissions, WFHP is actively working to reduce our environmental impact. We encourage every new team member to support this mission by embedding sustainable practices into their daily work.
Learn more at www.wyreforesthealthpartnership.co.uk.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3309-26-0050
Job locations
Church Street Surgery
Dunley Road
2 Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Kidderminster Medical Centre
Coventry Street
KIDDERMINSTER
Worcestershire
DY10 2BG
United Kingdom
Bewdley Medical Centre
Dog Lane
BEWDLEY
Worcestershire
DY12 2EF
United Kingdom
Hagley Surgery
1 Victoria Passage
Hagley
STOURBRIDGE
West Midlands
DY9 0NH
United Kingdom
Stourport Medical Centre
Dunley Road
STOURPORT-ON-SEVERN
Worcestershire
DY13 0AA
United Kingdom
Job description
Job responsibilities
Join our dynamic team and play a vital role in ensuring the smooth operation of our practice. This position is ideal for someone who enjoys problem-solving, working in a team, and delivering excellent service in a fast-paced healthcare environment.
Professionally and politely greet all patients and visitors, both in person and over the phone.
Handle incoming calls from patients and healthcare professionals, directing them as needed or taking messages.
Manage administrative queries and requests, acting as a key link between patients and clinicians.
Schedule, cancel, and rearrange appointments efficiently using the clinical system.
Provide essential support to clinicians, ensuring smooth daily operations.
Process medical report requests and handle related fees.
Maintain a clean and organised reception and waiting area.
Job description
Job responsibilities
Join our dynamic team and play a vital role in ensuring the smooth operation of our practice. This position is ideal for someone who enjoys problem-solving, working in a team, and delivering excellent service in a fast-paced healthcare environment.
Professionally and politely greet all patients and visitors, both in person and over the phone.
Handle incoming calls from patients and healthcare professionals, directing them as needed or taking messages.
Manage administrative queries and requests, acting as a key link between patients and clinicians.
Schedule, cancel, and rearrange appointments efficiently using the clinical system.
Provide essential support to clinicians, ensuring smooth daily operations.
Process medical report requests and handle related fees.
Maintain a clean and organised reception and waiting area.
Person Specification
Right to work in the UK
Essential
- Right to work in the UK
Skills
Essential
- Previous experience working within a GP surgery, primary care, or healthcare setting.
- Hands-on experience using EMIS patient records system and healthcare software.
- Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.
Desirable
- In-depth understanding of patient confidentiality and GDPR regulations, with experience applying them in a professional setting.
- Demonstrated ability to work efficiently within a team while also working independently when required.
Qualifications
Essential
- Educated to GCSE level (or equivalent), including strong grades in Maths and English.
- Demonstrable competency in written and spoken English, with the ability to draft professional correspondence.
Desirable
- Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
- IT-related qualification or certification
Experience
Essential
- Experience working with IT systems, including Microsoft Office (Word, Excel, Outlook) and data entry software.
- Ability to work in a highly organized, methodical, and detail-oriented manner, ensuring accuracy in all tasks.
- Previous experience in a receptionist, administrative, or customer service role, ideally within a fast-paced environment.
Desirable
- Previous experience working within a GP surgery, primary care, or healthcare setting.
- Hands-on experience using EMIS patient records system and healthcare software.
- Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.
Person Specification
Right to work in the UK
Essential
- Right to work in the UK
Skills
Essential
- Previous experience working within a GP surgery, primary care, or healthcare setting.
- Hands-on experience using EMIS patient records system and healthcare software.
- Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.
Desirable
- In-depth understanding of patient confidentiality and GDPR regulations, with experience applying them in a professional setting.
- Demonstrated ability to work efficiently within a team while also working independently when required.
Qualifications
Essential
- Educated to GCSE level (or equivalent), including strong grades in Maths and English.
- Demonstrable competency in written and spoken English, with the ability to draft professional correspondence.
Desirable
- Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
- IT-related qualification or certification
Experience
Essential
- Experience working with IT systems, including Microsoft Office (Word, Excel, Outlook) and data entry software.
- Ability to work in a highly organized, methodical, and detail-oriented manner, ensuring accuracy in all tasks.
- Previous experience in a receptionist, administrative, or customer service role, ideally within a fast-paced environment.
Desirable
- Previous experience working within a GP surgery, primary care, or healthcare setting.
- Hands-on experience using EMIS patient records system and healthcare software.
- Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wyre Forest Health Partnership
Address
Church Street Surgery
Dunley Road
2 Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Wyre Forest Health Partnership
Address
Church Street Surgery
Dunley Road
2 Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Financial Resilience Coordinator
Wyre Forest Health Partnership View all jobs
Posted 2 day(s) ago
Reference: A3309-26-0051
Job summary
Make a Real Difference to Local People
Are you passionate about tackling deprivation, improving wellbeing and helping people navigate financial hardship?
Wyre Forest Health Partnership & WFNIPs is seeking an enthusiastic and experienced Financial Resilience Coordinator to join our Neighbourhood Outreach Team.
This is an exciting new role working across primary care, community services and the voluntary sector to help residents experiencing financial pressures, debt, deprivation, social isolation and the wider impacts of the cost-of-living crisis.
Working closely with Social Prescribers, GP practices, local authorities and community organisations, you will provide practical support that helps people stabilise immediate financial difficulties and build longer-term financial resilience. The role directly supports the ambitions of the Worcestershire Crisis and Resilience Fund, which focuses on crisis prevention, financial resilience and stronger community support networks.
You will provide direct casework, advocacy and practical support rather than simple signposting, helping individuals access the services and resources they need to improve their financial wellbeing. This reflects the identified need for hands-on support, warm handovers and ongoing case management.
Main duties of the job
About the Role
You will be embedded within our Neighbourhood Outreach Coordinator Team and work alongside social prescribing and community wellbeing services to identify and support residents who may be experiencing:
- Financial hardship
- Debt concerns
- Benefit issues
- Fuel poverty
- Housing-related financial difficulties
- Social isolation linked to financial pressures
- Barriers to accessing advice and support
You will provide direct casework, advocacy and practical support rather than simple signposting, helping individuals access the services and resources they need to improve their financial wellbeing. This reflects the identified need for hands-on support, warm handovers and ongoing case management.
About us
Wyre Forest Health Partnership:one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.
WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72 000 patients. We have a very strong quality improvement ethic, and are always looking to improve.
WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£32,000 to £38,000 a year Pay dependant on experience
Contract
Fixed term
Duration
3 years
Working pattern
Full-time, Flexible working
Reference number
A3309-26-0051
Job locations
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Kidderminster Medical Centre
Coventry Street
KIDDERMINSTER
Worcestershire
DY10 2BG
United Kingdom
Hagley Surgery
1 Victoria Passage
Hagley
STOURBRIDGE
West Midlands
DY9 0NH
United Kingdom
Bewdley Medical Centre
Dog Lane
BEWDLEY
Worcestershire
DY12 2EF
United Kingdom
Stourport Medical Centre
Dunley Road
STOURPORT-ON-SEVERN
Worcestershire
DY13 0AA
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Financial Resilience and Advice
Carry out holistic financial wellbeing assessments.
Complete welfare benefit and income maximisation checks.
Support residents with applications for benefits, grants and local support schemes.
Assist with evidence gathering, forms and appeals where appropriate.
Provide budgeting and financial capability support.
Identify opportunities to increase household income and reduce financial pressures.
Refer specialist debt, legal and housing matters to appropriate partners.
Neighbourhood Outreach
Deliver advice sessions within GP surgeries and community venues.
Accept referrals from GPs, practice teams, social prescribers and community partners.
Conduct outreach work across local neighbourhoods.
Undertake home visits where appropriate.
Provide responsive support to residents experiencing financial crisis.
Partnership Working
- Build strong relationships with local VCSE organisations.
- Develop referral pathways with advice services and community groups.
- Work collaboratively with organisations such as Citizens Advice, Age UK, housing providers, family support services and energy advice providers.
- Attend neighbourhood MDT and partnership meetings.
- Promote available services and support opportunities across the local community.
Case Management
- Maintain accurate and confidential client records.
- Monitor outcomes and impact.
- Produce reports demonstrating the difference made for local residents.
- Ensure compliance with safeguarding, information governance and data protection requirements.
Job description
Job responsibilities
Key Responsibilities
Financial Resilience and Advice
Carry out holistic financial wellbeing assessments.
Complete welfare benefit and income maximisation checks.
Support residents with applications for benefits, grants and local support schemes.
Assist with evidence gathering, forms and appeals where appropriate.
Provide budgeting and financial capability support.
Identify opportunities to increase household income and reduce financial pressures.
Refer specialist debt, legal and housing matters to appropriate partners.
Neighbourhood Outreach
Deliver advice sessions within GP surgeries and community venues.
Accept referrals from GPs, practice teams, social prescribers and community partners.
Conduct outreach work across local neighbourhoods.
Undertake home visits where appropriate.
Provide responsive support to residents experiencing financial crisis.
Partnership Working
- Build strong relationships with local VCSE organisations.
- Develop referral pathways with advice services and community groups.
- Work collaboratively with organisations such as Citizens Advice, Age UK, housing providers, family support services and energy advice providers.
- Attend neighbourhood MDT and partnership meetings.
- Promote available services and support opportunities across the local community.
Case Management
- Maintain accurate and confidential client records.
- Monitor outcomes and impact.
- Produce reports demonstrating the difference made for local residents.
- Ensure compliance with safeguarding, information governance and data protection requirements.
Person Specification
Qualifications
Essential
- A-levels at grades A*C or equivalent
Experience
Essential
- Experience supporting people facing financial hardship.
- Knowledge of welfare benefits and income maximisation.
- Experience of working within advice, housing, health, social care or community sectors.
- Ability to manage a caseload and work independently.
- Excellent communication and relationship-building skills.
- Ability to explain complex information in simple, accessible language.
- Commitment to reducing inequalities and improving outcomes for vulnerable residents.
- Full driving licence and access to a vehicle.
Desirable
- Experience within Citizens Advice, Age UK, housing associations or welfare rights services.
- Experience of social prescribing or community outreach.
- Knowledge of debt advice and financial capability approaches.
- Understanding of primary care and neighbourhood health models.
- Advice Quality Standard or similar advice-sector experience.
Person Specification
Qualifications
Essential
- A-levels at grades A*C or equivalent
Experience
Essential
- Experience supporting people facing financial hardship.
- Knowledge of welfare benefits and income maximisation.
- Experience of working within advice, housing, health, social care or community sectors.
- Ability to manage a caseload and work independently.
- Excellent communication and relationship-building skills.
- Ability to explain complex information in simple, accessible language.
- Commitment to reducing inequalities and improving outcomes for vulnerable residents.
- Full driving licence and access to a vehicle.
Desirable
- Experience within Citizens Advice, Age UK, housing associations or welfare rights services.
- Experience of social prescribing or community outreach.
- Knowledge of debt advice and financial capability approaches.
- Understanding of primary care and neighbourhood health models.
- Advice Quality Standard or similar advice-sector experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wyre Forest Health Partnership
Address
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Employer details
Employer name
Wyre Forest Health Partnership
Address
David Corbet House
Callows Lane
Kidderminster
Worcestershire
DY10 2JG
United Kingdom
Employer's website
https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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