Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in information management, data analysis, business intelligence, statistics
• Knowledge of data-quality principles and information-management processes.
• Understanding of confidentiality, information governance and data protection
• Understanding of data validation, reconciliation and exception reporting.

Desirable

• Relevant professional qualification in data, information, analytics or information governance.
• Knowledge of healthcare information systems and NHS information requirements.
• Knowledge of NHS data standards and reporting requirements.

Experience

Essential

• Experience working with data in a professional environment
• Experience undertaking data validation and quality checks.
• Experience analysing and investigating data discrepancies
• Experience producing reports from complex datasets
• Experience working with stakeholders to resolve data-quality issues.
• Experience using spreadsheets and/or databases to manipulate and analyse data

Desirable

• Experience working within an NHS or other healthcare environment
• Experience of data-quality improvement projects
• Experience of auditing or reconciling datasets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE Maths and English to at least Grade C, or equivalent.
• Venepuncture certification
• Knowledge on NHS Health Checks
• Qualified in vital observations

Desirable

• Recognised Health Trainer qualifications e.g. NHS Health checks or equivalent, or Understanding Health Improvement or equivalent

Experience

Essential

• Experience in providing health-promoting initiatives/services in the local community.
• Experience in working at events
• Experience in working in community and GP settings.
• Knowledge in completing NHS Health checks.
• A good knowledge of the Rotherham area.
• You will need to be a people-person
• An enthusiast for how healthy lifestyles can impact positively on peoples health
• Someone who is fantastic at building rapport with an ability to persuade

Knowledge

Essential

• Good knowledge of challenges to achieving health improvement's amongst vulnerable and deprived communities.
• Good knowledge of application of behavioural change theoretical principles, to facilitate, motivate and empower individuals / local communities to make substantive and sustainable behaviour change
• Training can be considered for the right candidate.
• Knowledge and certificate on NHS Health checks

Special Conditions

Essential

• Full UK Driving license with access to a car with business travel insurance for work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Person Specification

Qualifications

Essential

• Educated to NVQ Level 2 or equivalent experience

Knowledge

Essential

• Administrative / secretarial experience
• Good working knowledge of MS Office systems including: Word, Excel and Outlook
• Understanding of Confidentiality and Data Protection
• Strong organisational skills
• Knowledge of GP clinical systems (SystmOne)

Desirable

• Knowledge of NHS Primary Care / General Practice

Skills

Essential

• Data entry / keen eye for detail

Desirable

• Experience / Knowledge of NHS Issues

Communication Skills

Essential

• Able to maintain productive relationships with all levels of staff
• Effective team working
• Good standard of literacy/English language skills
• Able to maintain professionalism when dealing with stressful situations

Autonomy / Freedom to act

Essential

• Able to work on own initiative, organising and prioritising own workload
• Used to working under pressure and to tight deadlines

Values & Behaviour

Essential

• Commitment to and focused on quality, promotes high standards in all they do
• Consistently thinks about how their work links to the patients of Rotherham and the services they rely on
• Values diversity and difference, operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Equality, diversity and Inclusion

Essential

• Understanding of and commitment to equality of opportunity and good working relationships

Other

Essential

• An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
• Professional, calm and efficient manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

Person Specification

Qualifications

Essential

• GCSE English and Maths, grade C/4 or above, or equivalent experience.
• Willingness to undertake mandatory training
• Willingness to complete chaperone training
• Willingness to complete information governance and confidentiality training

Desirable

• NVQ Level 2 in Business Administration or Customer Service, or equivalent experience
• Previous training in chaperoning
• Previous training in safeguarding, confidentiality or customer service

Experience

Essential

• Experience of working in an administrative, reception, customer service or support role
• Experience of answering telephone calls and dealing with queries
• Experience of maintaining records, spreadsheets or filing systems
• Understanding of confidentiality
• Ability to work with a range of staff and visitors in a professional manner

Desirable

• Experience of working in primary care, the NHS or a healthcare setting
• Experience of working with clinical systems such as SystmOne or EMIS
• Experience of working in a busy reception or hub environment
• Experience of supporting meetings, minutes or events
• Experience of working with shared inboxes or administrative trackers

Skills

Essential

• Good verbal and written communication skills
• Good organisational skills.
• Confident telephone manner
• Good attention to detail
• Ability to follow instructions and work within clear processes.
• Ability to prioritise routine tasks
• Ability to escalate concerns appropriately
• Ability to work independently within the boundaries of the role
• Ability to use Microsoft Office, Outlook and basic IT systems
• Ability to remain calm under pressure
• Ability to maintain confidentiality at all times

Desirable

• Ability to use SystmOne or other clinical systems
• Ability to update spreadsheets and trackers accurately
• Ability to take basic meeting notes or minutes
• Ability to support website, newsletter or social media administration using approved content

Personal Qualities

Essential

• Reliable and punctual.
• Professional and approachable
• Calm and confident manner
• Flexible and willing to support the needs of the hub
• Respectful and compassionate
• Able to work as part of a team
• Able to recognise the limits of the role and escalate appropriately
• Committed to supporting safe and effective patient services

Desirable

• Interest in primary care and community-based services.
• Willingness to learn and develop within the role.
• Positive approach to problem solving and service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Valley Health Centre, 2nd Floor

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)

Job description

Job responsibilities

Manage and maintain a caseload of clients throughout their chosen lifestyle intervention.

Develop individual, evidence-based, tailored support plans based on assessed needs. These plans will include individual and group-based interventions, signposting, and referrals to other health, community, and voluntary services.

Work with clients to set SMART goals using evidence-based knowledge, NICE, and NHS guidelines.

When delivering nutrition/weight management sessions, you will be responsible for taking weights and waist measurements in a compassionate and confidential manner for clients who wish to monitor their progress.

Contribute to the service's monitoring and evaluation, including completing the required data set. This will include following up withclients who do not engage with support and identifying cohorts with multiple risk factors and thosemost at risk.

Ensure that patient-related documentation is entered into electronic health records with high accuracy and completeness.

Work with managers and IT support to maintain data quality and improve data collection where necessary.

Assist managers and clinicians in achieving contracted targets by ensuring data is entered accurately and promptly.

To manage one's own time and priorities when providing service.

To undertake any other reasonable tasks determined by managers and Connect team colleagues.

To ensure that the confidentiality of staff, patients, and carers is maintained in line with the organisation's policy.

To support safe and effective team practices.

To work closely with team members to provide a flexible service and be willing to assist other staff as and when required.

Attend community and promotional events to talk about the service as required.

Effectively communicate work capacity and pressures within the team and ensure the smooth running of administrative provision. Raising with the line manager any barriers to safe and effective working.

To attend all mandatory training courses required and comply with health and safety regulations as part of personal development, e.g., systems training, fire awareness training, Personal Development Reviews (PDR/Appraisals)

Responsible for the designing/ uploading and staffing rotas for the Weight Management and Nutrition team.

Work as part of the wider Team to offer support in effectively delivering the Rotherham Healthwave

Person Specification

Essential

Essential

• Educated to GCSE (or equivalent) grade C or above in English and Maths.
• Working knowledge of Microsoft Office.
• Experience in managing highly confidential and sensitive information.
• Caring and compassionate nature, with the ability to demonstrate sensitivity, empathy, and compassion to service users.
• Ability to work as part of a team
• Able to work under limited supervision but willing to access support and escalate issues, as necessary.
• Ability to travel between sites, with own transport and hold a full UKlicence

Desirable

• A basic understanding of common mental health problems
• Knowledge of behaviour change models and experience of using motivational interviewing techniques.
• Experience providing help, support, and/or counselling on a one-to-one or group basis
• Working knowledge of electronic health records systems, particularly using SystmOne
• Qualification in health and wellbeing or health coaching
• Knowledge of principles of health promotion and issues of health inequalities.

Qualifications

Essential

• Educated to GCSE (or equivalent) grade C or above in English and Maths.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Connect Healthcare Rotherham CIC

Address

Valley Health Centre

Saville Street

Rotherham

S65 3HD

United Kingdom

Employer's website

https://Connecthealthcarerotherham.co.uk (Opens in a new tab)