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Administrator - Old School Surgery
GP Practice in Wales
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for an individual to join our team to cover a period of planned leave.
1 month(s) ago
Administrator - Old School Surgery
GP Practice in Wales
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We are looking for an individual to join our team to cover a period of planned leave.
1 month(s) ago
Salaried GP
Vine Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are most often the initial point of contact for patients' health concerns providing care consistent to a patient's physical, emotional, and soci…
1 month(s) ago
Salaried GP
Vine Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are most often the initial point of contact for patients' health concerns providing care consistent to a patient's physical, emotional, and soci…
1 month(s) ago
Practice Nurse
Millstream Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are currently looking for a compassionate and motivated individual to join our growing team as a Practice Nurse.
1 month(s) ago
Practice Nurse
Millstream Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are currently looking for a compassionate and motivated individual to join our growing team as a Practice Nurse.
1 month(s) ago
Salaried GP -4-6 sessions
Waterloo Health Centre
Inner London, Greater London
GP/General Practitioner
Job summary Salaried GP - 4-6 sessions per week Summary Join Waterloo Health Centre as a General Practitioner in our vibrant community practice located in Wate…
1 month(s) ago
Salaried GP -4-6 sessions
Waterloo Health Centre
Inner London, Greater London
GP/General Practitioner
Job summary Salaried GP - 4-6 sessions per week Summary Join Waterloo Health Centre as a General Practitioner in our vibrant community practice located in Wate…
1 month(s) ago
Salaried GP
ASA Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are excited to be looking for a conscientious patient centred salaried GP to join us.
1 month(s) ago
Salaried GP
ASA Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are excited to be looking for a conscientious patient centred salaried GP to join us.
1 month(s) ago
Practice Pharmacist
Longton Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Practice Pharmacist Full Time/Part Time Considered Longton Medical Centre is looking for an enthusiastic clinical pharmacist to join our expanding…
1 month(s) ago
Practice Pharmacist
Longton Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Practice Pharmacist Full Time/Part Time Considered Longton Medical Centre is looking for an enthusiastic clinical pharmacist to join our expanding…
1 month(s) ago
Salaried GP
Annandale Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit a Salaried GP to join our friendly and supportive GP training practice from September 2026.
1 month(s) ago
Salaried GP
Annandale Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are looking to recruit a Salaried GP to join our friendly and supportive GP training practice from September 2026.
1 month(s) ago
Receptionist
G DOC Ltd
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Blakeney Surgery (Dean Medical Practice) Forest of Dean [part of G DOC LTD] We are looking for an enthusiastic and motivated receptionist to join o…
1 month(s) ago
Receptionist
G DOC Ltd
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Blakeney Surgery (Dean Medical Practice) Forest of Dean [part of G DOC LTD] We are looking for an enthusiastic and motivated receptionist to join o…
1 month(s) ago
Practice Nurse
Greengates Medical Group
Inner London, Greater London
GBP 6 per year
GP/General Practitioner
Job summary We are looking for a highly motivated Practice Nurse to join Greengates medical group.
1 month(s) ago
Practice Nurse
Greengates Medical Group
Inner London, Greater London
GBP 6 per year
GP/General Practitioner
Job summary We are looking for a highly motivated Practice Nurse to join Greengates medical group.
1 month(s) ago
PRACTICE ADMINISTRATOR
Bugbrooke Medical Practice
Leicestershire, Rutland and Northamptonshire, East Midlands
GP/General Practitioner
Job summary The Practice Administrator plays a key role in supporting the smooth and efficient running of the GP practice.
1 month(s) ago
PRACTICE ADMINISTRATOR
Bugbrooke Medical Practice
Leicestershire, Rutland and Northamptonshire, East Midlands
GP/General Practitioner
Job summary The Practice Administrator plays a key role in supporting the smooth and efficient running of the GP practice.
1 month(s) ago
General Practitioner
GP Practice in Wales
Inner London, Greater London
GBP 4 per year
GP/General Practitioner
Job summary Salary Available on Application 4 sessions a week A vacancy has arisen within our practice and we are looking to recruit a 4 session Salaried GP to…
1 month(s) ago
General Practitioner
GP Practice in Wales
Inner London, Greater London
GBP 4 per year
GP/General Practitioner
Job summary Salary Available on Application 4 sessions a week A vacancy has arisen within our practice and we are looking to recruit a 4 session Salaried GP to…
1 month(s) ago
Salaried GP - 5-6 sessions per week
Byron Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary An opportunity has arisen for a highly motivated, enthusiastic GP to join our friendly team.
1 month(s) ago
Salaried GP - 5-6 sessions per week
Byron Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary An opportunity has arisen for a highly motivated, enthusiastic GP to join our friendly team.
1 month(s) ago
Receptionist
Great Harwood Medical Group
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Great Harwood Medical Group is looking for a Receptionist to work 33 hours per week as follows: Monday 9am - 6.
1 month(s) ago
Receptionist
Great Harwood Medical Group
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Great Harwood Medical Group is looking for a Receptionist to work 33 hours per week as follows: Monday 9am - 6.
1 month(s) ago
Clinical Pharmacist - Meir Park and Weston Coyney Medical Practice
North Staffordshire GP Federation
Inner London, Greater London
GBP 49,387 - 57,528 per year
GP/General Practitioner
Job summary We are a supportive and forward-thinking GP practice committed to delivering high quality patient centred care.
1 month(s) ago
Clinical Pharmacist - Meir Park and Weston Coyney Medical Practice
North Staffordshire GP Federation
Inner London, Greater London
GBP 49,387 - 57,528 per year
GP/General Practitioner
Job summary We are a supportive and forward-thinking GP practice committed to delivering high quality patient centred care.
1 month(s) ago
Qualified Dispenser
Harbury Surgery
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Harbury Surgery is looking for a qualified Dispenser and to join our small, friendly team.
1 month(s) ago
Qualified Dispenser
Harbury Surgery
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Harbury Surgery is looking for a qualified Dispenser and to join our small, friendly team.
1 month(s) ago
Advanced Nurse Practitioner (ANP)
Brampton Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are a semi-rural dispensing and training practice serving a list size of around 16,700 patients.
1 month(s) ago
Advanced Nurse Practitioner (ANP)
Brampton Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are a semi-rural dispensing and training practice serving a list size of around 16,700 patients.
1 month(s) ago
Receptionist
Tanworth in Arden Medical Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Receptionist with a passion for delivering exceptional customer service.
1 month(s) ago
Receptionist
Tanworth in Arden Medical Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Receptionist with a passion for delivering exceptional customer service.
1 month(s) ago
GP Receptionist / Administrator
Pimlico Health @ The Marven
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greet…
1 month(s) ago
GP Receptionist / Administrator
Pimlico Health @ The Marven
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greet…
1 month(s) ago
Operations and Workforce Manager
Southwell Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen to join Southwell Medical Centre as our new Operations and Workforce Manager.
1 month(s) ago
Operations and Workforce Manager
Southwell Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary An exciting opportunity has arisen to join Southwell Medical Centre as our new Operations and Workforce Manager.
1 month(s) ago
Receptionist
Florence House Medical Practice
Greater Manchester, North West England
GBP 12 per year
GP/General Practitioner
Job summary PLEASE SEND CVs ONLY TO APPLY - [email protected] A receptionist / administrator is required for our busy inner-city practice in a purpose-b…
1 month(s) ago
Receptionist
Florence House Medical Practice
Greater Manchester, North West England
GBP 12 per year
GP/General Practitioner
Job summary PLEASE SEND CVs ONLY TO APPLY - [email protected] A receptionist / administrator is required for our busy inner-city practice in a purpose-b…
1 month(s) ago
Patient Care Advisor - Receptionist
St Peter’s Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Are you a friendly, organised and compassionate person who enjoys helping others and thrives in a busy, team-focused environment?
1 month(s) ago
Patient Care Advisor - Receptionist
St Peter’s Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Are you a friendly, organised and compassionate person who enjoys helping others and thrives in a busy, team-focused environment?
1 month(s) ago
Administrator
Kings Medical Centre
Inner London, Greater London
GBP 12 - 15 per year
GP/General Practitioner
Job summary The GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery.
1 month(s) ago
Administrator
Kings Medical Centre
Inner London, Greater London
GBP 12 - 15 per year
GP/General Practitioner
Job summary The GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery.
1 month(s) ago
Phlebotomist
Stonecot Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Looking for part time phlebotomist to undertake a 4 hour session each weekday morning to see patients requiring a blood test.
1 month(s) ago
Phlebotomist
Stonecot Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Looking for part time phlebotomist to undertake a 4 hour session each weekday morning to see patients requiring a blood test.
1 month(s) ago
Patient Services Advisors - Various Hours Available - South Petherton
Symphony Healthcare Services Limited
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Due to the a recent merger, Symphony Healthcare Services is recruiting for Patient Services Advisors to support our partnership of GP practices kno…
1 month(s) ago
Patient Services Advisors - Various Hours Available - South Petherton
Symphony Healthcare Services Limited
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Due to the a recent merger, Symphony Healthcare Services is recruiting for Patient Services Advisors to support our partnership of GP practices kno…
1 month(s) ago
Posted 1 month(s) ago
Reference: M0044-26-0277
Job summary
We are looking for an individual to join our team to cover a period of planned leave. This post is for a 12 month period.
Hours are Monday to Friday 9am - 2pm
Annual leave will be 4.4 weeks pro-rata
We are looking for someone who has the energy and skills to contribute to how we deliver care for the future
You will be eligible to join the NHS Pension Scheme
DBS and references will be required
Main duties of the job
Managing the Chronic Disease Recall System - a new system is being implemented
Patient registration administration
Processing of electronic medical records received - GP2GP
Summarising of information from paper medical records to the clinical database
Data entry from correspondence to records on the clinical database
Set up and run clinical searches and reports
Preparing copies of records for Subject Access Requests
Other administrative duties deemed suitable by the Practice Manager
About us
We are a team of 6 GP Partners, 4 Salaried GPs, 1 Nurse Practitioner, 1 Pharmacist and 5 Practice Nurses supported by a Management and administrative team.
Our main surgery is located just of the M4 corridor - Junction 34, in the village on Pontyclun, with a branch site in Llanharry. You will be based in Pontyclun Surgery.
We believe in working together as a team and having a good work-life balance
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
£13.50 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
M0044-26-0277
Job locations
Old School Surgery
School Street
PONTYCLUN
Rhondda Cynon Taff
CF72 9AA
United Kingdom
Job description
Job responsibilities
As per the job description which you will find attached, your role will involve managing a chronic disease recall system, inputting information onto electronic medical records, other data entry and preparing information for patients and other member of the primary care team
Job description
Job responsibilities
As per the job description which you will find attached, your role will involve managing a chronic disease recall system, inputting information onto electronic medical records, other data entry and preparing information for patients and other member of the primary care team
Person Specification
Qualifications
Essential
- A Level
- NVQ Level 3 or similar in Business Administration
Desirable
- NVQ Level 3 or similar in Business Administration
Experience
Essential
- Previous experience of working in health care administration
Desirable
- Previous experience of working in primary care
Knowledge, Skills and Abilities
Essential
- Computer literacy
- Excellent communication skills and organisational skills
- Accurate record keeping
- Able to work independently and as part of a team
- Familiarity with data protection law and how this applies to healthcare
Desirable
- Awareness of the wider NHS Structure
Person Specification
Qualifications
Essential
- A Level
- NVQ Level 3 or similar in Business Administration
Desirable
- NVQ Level 3 or similar in Business Administration
Experience
Essential
- Previous experience of working in health care administration
Desirable
- Previous experience of working in primary care
Knowledge, Skills and Abilities
Essential
- Computer literacy
- Excellent communication skills and organisational skills
- Accurate record keeping
- Able to work independently and as part of a team
- Familiarity with data protection law and how this applies to healthcare
Desirable
- Awareness of the wider NHS Structure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
GP Practice in Wales
Address
Old School Surgery
School Street
PONTYCLUN
Rhondda Cynon Taff
CF72 9AA
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
Old School Surgery
School Street
PONTYCLUN
Rhondda Cynon Taff
CF72 9AA
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A4569-26-0003
Job summary
We are most often the initial point of contact for patients' health concerns providing care consistent to a patient's physical, emotional, and social well-being.Treating a range of common and chronic illnesses, managing long-term conditions to keep patients healthy.
- Core responsibilities
Working 4 sessions a week and reporting to Practice Partners, Clinical Lead and Practice Manager
Role Summary
The Salaried GP will provide high-quality, safe and effective medical care to the practice population, working as part of a multidisciplinary primary care team.
The role involves assessing, diagnosing and managing patients presenting with a wide range of acute, chronic and complex health conditions, while ensuring appropriate onward referral and continuity of care.
- The postholder will work collaboratively with GPs, Advanced Nurse Practitioners, Practice Nurses, Healthcare Assistants, pharmacists, reception/administrative staff and other members of the wider healthcare team.
- Objective
The overall objective of the role is to provide safe, effective, evidence-based and patient-centred medical care, while contributing positively to the wider functioning, clinical governance and ongoing development of the practice.
Main duties of the job
Key Responsibilities
Provide comprehensive clinical assessment, diagnosis and management of patients presenting with acute and chronic conditions.
Conduct face-to-face, telephone and appropriate remote consultations. Manage patients with long-term conditions and contribute to chronic disease management
Identify and appropriately manage patients requiring urgent or emergency treatment.
Make appropriate referrals to secondary care and other relevant services
Act upon investigation results in a timely manner.
Prescribe safely and appropriately.
Maintain accurate and confidential clinical records.
Provide appropriate clinical advice, education and health promotion to patients.
Participate in clinical meetings, significant event reviews, audits and quality improvement activities.
Contribute to the development and delivery of practice policies. Maintain awareness of current guidance, recommendations and guidance.
Clinical Governance and Professional Responsibilities
Maintain registration with the General Medical Council and comply with GMC professional standards.Maintain appropriate indemnity arrangements.
Teamworking
The postholder is expected to work positively and collaboratively with all members of the practice team. They will contribute to a culture of mutual respect, effective communication and openness.
About us
The Practice currently cares for just under 9000 patients with a team of 3 Partners, 2 salaried GPs, an ANP, 2 Practice Nurses, a Practice Pharmacist, HCAs and a mix of 10 reception/admin staff.
We are part of East Elmbridge PCN, along with 6 neighbouring practices.
We are a training practice and delight in welcoming new students. We also hold monthly staff meetings, open to all staff, where we share information, ideas and news. We also provide the lunch!
Located in East Molesey, Surrey, with parking provided.
Situated near to Hampton Court Palace and the river Thames, with a wealth of cultural and social venues.
We are looking for a candidate that shares our ethos of excellence and able to start as soon as possible.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience Competetive
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A4569-26-0003
Job locations
69 Pemberton Road
East Molesey
Surrey
KT8 9LJ
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Salaried GP in delivering health services.
The delivery of highly effective medical care to the entitled population
The provision of services commensurate with the primary care contract
To clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly referring patients to other services/agencies in a timely manner, utilising Practice and any other local guidelines
Generic prescribing adhering to local and national guidance
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Effective management of long-term conditions
To support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care
Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
Maintain accurate clinical records in conjunction with good practice, policy and guidance
Work collaboratively, accepting an equal share of the practice workload
Adhere to best practice recommended through clinical guidelines and the audit process
Support the delivery of anticipatory care plans
Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
Accept delegated responsibility for a specific area (or areas) or the QOF
Attend and contribute effectively to practice meetings as required
Contribute effective to the development and maintenance of the practice including clinical governance and training
Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
Ensure compliance with the appraisal process
Prepare and complete the revalidation process to remain fit to practice
Commit to self-learning and instil an ethos of continuing professional development across the practice team
Review and always adhere to practice protocols and policies
Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
To be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Job description
Job responsibilities
The following are the core responsibilities of the Salaried GP in delivering health services.
The delivery of highly effective medical care to the entitled population
The provision of services commensurate with the primary care contract
To clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly referring patients to other services/agencies in a timely manner, utilising Practice and any other local guidelines
Generic prescribing adhering to local and national guidance
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Effective management of long-term conditions
To support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care
Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
Maintain accurate clinical records in conjunction with good practice, policy and guidance
Work collaboratively, accepting an equal share of the practice workload
Adhere to best practice recommended through clinical guidelines and the audit process
Support the delivery of anticipatory care plans
Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
Accept delegated responsibility for a specific area (or areas) or the QOF
Attend and contribute effectively to practice meetings as required
Contribute effective to the development and maintenance of the practice including clinical governance and training
Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
Ensure compliance with the appraisal process
Prepare and complete the revalidation process to remain fit to practice
Commit to self-learning and instil an ethos of continuing professional development across the practice team
Review and always adhere to practice protocols and policies
Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
To be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
Person Specification
Experience
Essential
- Ability to both work autonomously and as part of a multi-disciplinary team
- Experience of working in a primary care environment
- Experience of providing home visits
- Minimum of 12 months as a salaried GP
- General understanding of the primary care contract
- Proven ability to evaluate the safety and effectiveness of own clinical practice
Desirable
- An appreciation of the NHS landscape and relationship between individual organisations, PCNs and the commissioners
Eligibility
Essential
- Full GMC registration
- Performers List registration
- Appropriate defence indemnity
- Evidence of current validation
- Evidence of last appraisal
- Eligibility to practice in the UK independently
Personal Qualities
Essential
- Effective time management (planning, organising and prioritising) with excellent problem solving and analytical skills
- Demonstrate personal accountability, emotional resilience and work well under pressure
- High levels of integrity and loyalty
- Ability to follow legal, ethical and professional standards, including policies and procedures
- Ability to use own initiative, discretion, and sensitivity
- Ability to work under pressure and in stressful situations
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Effectively able to communicate in a clear manner and understand the needs of the patient
- Commitment to ongoing professional development
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Polite and confident
- Motivated, forward thinker
- Effectively utilise resources
Desirable
- Familiar with:
- EMIS
- Docman
- Word
- Excel
Qualifications
Essential
- GMC registration with a licence to practise.
- Inclusion on the NHS England Medical Performers List.
- MRCGP or equivalent.
- Experience working in UK General Practice.
- Demonstrable knowledge of primary care clinical practice.
- Commitment to patient-centred care.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- Ability to prioritise and manage a varied clinical workload.
- Commitment to clinical governance, audit and continuous professional development.
- Certificate of Completion of Training (CCT)
- Vocational Training Certificate or equivalent JCPTGP
Desirable
- Clinical trainer or supervisor qualification
Knowledge & Skills
Essential
- Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
- Understanding of the importance of evidence-based practice
- Good MS Office and clinical system IT knowledge
- Understanding of the spectrum of clinical governance processes
- Excellent communication skills (written and oral) including recording of accurate clinical notes
- Knowledge of health promotion strategies
- Ability to work within own scope of practice and understand when to refer to GP colleagues
- Experience of triage and the ability to effectively assess and diagnose
- Ability to listen whilst being honest and caring and be both sensitive and empathetic in distressing situations
- Understanding of the local pathology tests processes and the ability to processing the results with advising patients accordingly
- Ability to assess and manage acute deteriorations /exacerbations of long-term conditions
- Understanding of safeguarding adults and children
- Understanding of the importance of evidence-based practice
Desirable
- Experience of medicines management
- Knowledge of public health issues in the local area
- Understanding and knowledge of QOF and enhanced service
Person Specification
Experience
Essential
- Ability to both work autonomously and as part of a multi-disciplinary team
- Experience of working in a primary care environment
- Experience of providing home visits
- Minimum of 12 months as a salaried GP
- General understanding of the primary care contract
- Proven ability to evaluate the safety and effectiveness of own clinical practice
Desirable
- An appreciation of the NHS landscape and relationship between individual organisations, PCNs and the commissioners
Eligibility
Essential
- Full GMC registration
- Performers List registration
- Appropriate defence indemnity
- Evidence of current validation
- Evidence of last appraisal
- Eligibility to practice in the UK independently
Personal Qualities
Essential
- Effective time management (planning, organising and prioritising) with excellent problem solving and analytical skills
- Demonstrate personal accountability, emotional resilience and work well under pressure
- High levels of integrity and loyalty
- Ability to follow legal, ethical and professional standards, including policies and procedures
- Ability to use own initiative, discretion, and sensitivity
- Ability to work under pressure and in stressful situations
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Effectively able to communicate in a clear manner and understand the needs of the patient
- Commitment to ongoing professional development
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Polite and confident
- Motivated, forward thinker
- Effectively utilise resources
Desirable
- Familiar with:
- EMIS
- Docman
- Word
- Excel
Qualifications
Essential
- GMC registration with a licence to practise.
- Inclusion on the NHS England Medical Performers List.
- MRCGP or equivalent.
- Experience working in UK General Practice.
- Demonstrable knowledge of primary care clinical practice.
- Commitment to patient-centred care.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a multidisciplinary team.
- Ability to prioritise and manage a varied clinical workload.
- Commitment to clinical governance, audit and continuous professional development.
- Certificate of Completion of Training (CCT)
- Vocational Training Certificate or equivalent JCPTGP
Desirable
- Clinical trainer or supervisor qualification
Knowledge & Skills
Essential
- Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
- Understanding of the importance of evidence-based practice
- Good MS Office and clinical system IT knowledge
- Understanding of the spectrum of clinical governance processes
- Excellent communication skills (written and oral) including recording of accurate clinical notes
- Knowledge of health promotion strategies
- Ability to work within own scope of practice and understand when to refer to GP colleagues
- Experience of triage and the ability to effectively assess and diagnose
- Ability to listen whilst being honest and caring and be both sensitive and empathetic in distressing situations
- Understanding of the local pathology tests processes and the ability to processing the results with advising patients accordingly
- Ability to assess and manage acute deteriorations /exacerbations of long-term conditions
- Understanding of safeguarding adults and children
- Understanding of the importance of evidence-based practice
Desirable
- Experience of medicines management
- Knowledge of public health issues in the local area
- Understanding and knowledge of QOF and enhanced service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Vine Medical Centre
Address
69 Pemberton Road
East Molesey
Surrey
KT8 9LJ
United Kingdom
Employer's website
Employer details
Employer name
Vine Medical Centre
Address
69 Pemberton Road
East Molesey
Surrey
KT8 9LJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: A0510-26-0007
Job summary
We are currently looking for a compassionate and motivated individual to join our growing team as a Practice Nurse.
The successful candidate will work as part of the practice multidisciplinary team, providing high-quality nursing care to our patient population.
They will support the delivery of clinical services within their scope of practice, including health promotion, chronic disease management, screening, immunisations and treatment room duties, while contributing to the ongoing development of patient-centred care across the practice.
Main duties of the job
The practice nurse will be responsiblefor the delivery of practice nursing services including:health promotion, chronic disease management, health prevention, well women and well man clinics, as well as supporting the management team in the reviewing of clinical policy and procedure.
About us
More about us:
16,504 patient practice in rural Wiltshire and Dorset
Main surgery at Salisbury with branch surgeries at Larkhill, Sixpenny Handley and Broad Chalke.
CQC rating Good
High QOF achievers due to our efficient admin support team
Home Visiting team meaning limited GP cover.
Part of the Salisbury Plain PCN with expanding team which includes for our practice Paramedic, Clinical Pharmacist, Social Prescribers, First Contact Physiotherapist and a GPA.
Workflow optimisation for data team, reduced admin for ACPs
On-site dispensary located in at our branch sites in Larkhill, Sixpenny Handley and Broad Chalke.
SystmOne Web clinical system, also using Cinapsis, AccuRX, SystmConnect, T-Quest and TeamNet.
Full complement administration team who oversee letter processing, insurance reports, solicitor reports and all other non-NHS works, safeguarding reports and referrals.
Enhanced hours as part of our PCN network of practices
1 intermediate care bed which we provide a weekly on-site clinic with limited number of patients.
Nurse-led chronic disease clinics.
Comprehensive clinical pathways that are ever evolving.
Continued personal development support.
Starting salary: dependant on experience.
Further information about the Practice is available from our Practice Manager.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0510-26-0007
Job locations
Avon Approach
Salisbury
SP1 3SL
United Kingdom
Sixpenny Handley & Chalke Valley Practice
Dean Lane
Sixpenny Handley
SALISBURY
SP5 5PA
United Kingdom
Larkhill Medical Centre
Larkhill
SALISBURY
SP4 8QY
United Kingdom
The Broad Chalk Practice
Doves Meadow
Broad Chalke
SALISBURY
SP5 5EL
United Kingdom
Job description
Job responsibilities
Primary responsibilities:
The following are the core responsibilities of the practice nurse. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels and current competency:
- Develop, implement and embed health promotion and wellbeing programmes
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
- Implement and evaluate individual specialised treatment plans for chronic disease patients
- Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
- Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure SNOMED CT codes are used effectively
- Maintain chronic disease registers
- Chaperone patients where necessary
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Be an extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF, etc.), complying with local and regional guidance
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
- Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
- Deliver opportunistic health promotion where appropriate
Secondary responsibilities:
In addition to the primary responsibilities, the practice nurse may be requested to:
- Act as the audit lead, effectively utilising the audit cycle
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Opportunities to develop an area of specialist interest, taking the lead within the organisation
- Continually review clinical practices, responding to national policies and initiatives where appropriate
- Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
- Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation
Job description
Job responsibilities
Primary responsibilities:
The following are the core responsibilities of the practice nurse. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels and current competency:
- Develop, implement and embed health promotion and wellbeing programmes
- Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
- Implement and evaluate individual specialised treatment plans for chronic disease patients
- Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
- Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
- Request pathology services as necessary
- Process and interpret pathology and other test results as required
- Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
- Maintain accurate clinical records in conjunction with extant legislation
- Ensure SNOMED CT codes are used effectively
- Maintain chronic disease registers
- Chaperone patients where necessary
- Prioritise health issues and intervene appropriately
- Support the team in dealing with clinical emergencies
- Recognise, assess and refer patients presenting with mental health needs
- Be an extended and supplementary prescriber, adhering to extant guidance
- Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
- Contribute to practice targets (QOF, etc.), complying with local and regional guidance
- Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
- Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
- Support the clinical team with all safeguarding matters in accordance with local and national policies
- Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
- Deliver opportunistic health promotion where appropriate
Secondary responsibilities:
In addition to the primary responsibilities, the practice nurse may be requested to:
- Act as the audit lead, effectively utilising the audit cycle
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Opportunities to develop an area of specialist interest, taking the lead within the organisation
- Continually review clinical practices, responding to national policies and initiatives where appropriate
- Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
- Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation
Person Specification
Experience
Essential
- Experience of working within a General Practice or primary care setting.
- Experience of working to achieve standards within the Quality and Outcomes Framework (QOF).
- Experience of working autonomously within own scope of practice while contributing effectively to a multidisciplinary team.
Qualifications
Essential
- Registered Nurse with current NMC registration.
- Experience of delivering treatment room services, including immunisations, vaccinations, cervical screening, wound care and phlebotomy.
Person Specification
Experience
Essential
- Experience of working within a General Practice or primary care setting.
- Experience of working to achieve standards within the Quality and Outcomes Framework (QOF).
- Experience of working autonomously within own scope of practice while contributing effectively to a multidisciplinary team.
Qualifications
Essential
- Registered Nurse with current NMC registration.
- Experience of delivering treatment room services, including immunisations, vaccinations, cervical screening, wound care and phlebotomy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Millstream Medical Centre
Address
Avon Approach
Salisbury
SP1 3SL
United Kingdom
Employer's website
Employer details
Employer name
Millstream Medical Centre
Address
Avon Approach
Salisbury
SP1 3SL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5376-26-0000
Job summary
Salaried GP - 4-6 sessions per week
Summary
Join Waterloo Health Centre as a General Practitioner in our vibrant community practice located in Waterloo. Close to mainline railway and tube/bus stations. In this role, you will be instrumental in providing high-quality primary care, supporting our mission to improve patient health outcomes and enhance community well-being.
Main duties of the job
Responsibilities
- Conduct thorough patient assessments and develop treatment plans.
- Provide comprehensive primary healthcare services, including diagnosis, treatment, and follow-up.
- Collaborate with multidisciplinary teams to ensure holistic patient care.
- Educate patients on health management and disease prevention.
- Maintain accurate medical records in compliance with healthcare regulations
- Support continuous improvement of practice standards CQC, QOF and patient satisfaction.
About us
- Qualifications
- GMC registration required.
- Proven experience in primary care .
- Excellent communication skills and compassionate approach.
- Ability to work effectively within a team environment.
- Commitment to ongoing professional development.
- Company pension
- Free flu jabs
- Sick pay
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5376-26-0000
Job locations
114-118 Lower Marsh
London
SE1 7AE
United Kingdom
Job description
Job responsibilities
WATERLOO HEALTH CENTRE
JOB DESCRIPTION
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
Job Summary:The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for QoF and other purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with practice and PCO (primary care organisation) guidelines.
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. There will be expectation for the post holder to engage with non direct clinical activities such as clinical lead in clinical domain
- Participate in clinical meetings and non-patient facing clinical management
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, eg prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and Read-Coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
- Participate in clinical meetings and non-patient facing clinical management
Job description
Job responsibilities
WATERLOO HEALTH CENTRE
JOB DESCRIPTION
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
Job Summary:The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical Responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- In consultation with patients and in line with current practice disease management protocols, developing care plans for health
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for QoF and other purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with practice and PCO (primary care organisation) guidelines.
- In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. There will be expectation for the post holder to engage with non direct clinical activities such as clinical lead in clinical domain
- Participate in clinical meetings and non-patient facing clinical management
Other Responsibilities within the Organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, eg prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and Read-Coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
- Participate in clinical meetings and non-patient facing clinical management
Person Specification
Experience
Essential
- Qualifications
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
Qualifications
Essential
- Qualifications
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
Knowledge and Skills
Essential
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team.
- Ability to work with limited supervision.
- Willingness to contribute to and participate in a peer support group.
- Good IT skills and familiarity with primary care clinical systems.
Desirable
- Desirable
- Active or recent clinical practice to demonstrate the current challenges in primary care
- Must have an understanding of the background to and aims of current healthcare policy
- IT skills:
- - Understanding of EMIS system, Docman 10 etc.,
- - Effective use of information and communication technology
- Ability to negotiate on difficult and controversial issues including performance and change
- Strategic thinking ability to anticipate and resolve problems before they arise
- Experience of managing and motivating others
Person Specification
Experience
Essential
- Qualifications
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
Qualifications
Essential
- Qualifications
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
Knowledge and Skills
Essential
- Essential
- Qualified GP
- Current GMC Registration
- .Current registration with GP performers list
- Appropriate representation with a recognised Medical Defence Organisation.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team.
- Ability to work with limited supervision.
- Willingness to contribute to and participate in a peer support group.
- Good IT skills and familiarity with primary care clinical systems.
Desirable
- Desirable
- Active or recent clinical practice to demonstrate the current challenges in primary care
- Must have an understanding of the background to and aims of current healthcare policy
- IT skills:
- - Understanding of EMIS system, Docman 10 etc.,
- - Effective use of information and communication technology
- Ability to negotiate on difficult and controversial issues including performance and change
- Strategic thinking ability to anticipate and resolve problems before they arise
- Experience of managing and motivating others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Waterloo Health Centre
Address
114-118 Lower Marsh
London
SE1 7AE
United Kingdom
Employer's website
Employer details
Employer name
Waterloo Health Centre
Address
114-118 Lower Marsh
London
SE1 7AE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5206-26-0001
Job summary
We are excited to be looking for a conscientious patient centred salaried GP to join us. We currently have 8 sessions per week available and would be happy to split this as a job share if required. We have grown rapidly because of merging practices covering a wide geographical area.
We are looking to recruit an enthusiastic and motivated GP to our team. We currently have 20,000 patients and work across 3 operational sites.
We are a GMS practice working on TPP clinical system and are part of the East PCN.
Main duties of the job
To undertake all the duties associated with the role of General Practitioner. This should take into account physical, psychological and social factors when diagnosing illness, treating diseases and recommending treatment. Collect, record and maintain patient information. Information is recorded into the patients registered Practice record and this information should be recorded accurately, using templates and read codes if necessary.
Your working day consists of face to face appointments, telephone appointments, administration such as sick notes, lab reports, prescriptions and referrals. You would be included in the duty doctor rota which may include home visits.
About us
We are a friendly GP practice with 3 sites in Doncaster our main branch is Armthorpe, Mere Lane and our other sites are in Intake (Sandringham Road) and Auckley (Ellers Lane).
We have a practice list size of approximately 20,000. Our practice team consists of 7 GP partners, 2 salaried GPs, 5 advanced clinical practitioners, 2 prescribing pharmacists, a physician associate, 3 practice nurse, 2 minor ailment nurses, a nurse associate and a student nurse associate, 2 healthcare assistants, 4 dispensers/medicine assistants and a full suite of administration staff.
We are part of the East primary care network providing additional roles including MSK practitioners, mental health workers and social prescribers.
We are proud to be a training practice for GP registrars, medical students and PA students.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A5206-26-0001
Job locations
Mere Lane
Armthorpe
Doncaster
South Yorkshire
DN3 2DB
United Kingdom
Job description
Job responsibilities
The post holder will report to the partners and practice manager.
Undertake all the duties associated with the role of General Practitioner. This should take into account physical, psychological and social factors when diagnosing illness, treating diseases and recommending treatment
Collect, record and maintain patient information. Information is recorded into the patients registered Practice record and this information should be recorded accurately, using templates and read codes if necessary
Work in accordance with the Service clinical procedures and protocols alongside any other additional requirements from outside organisations including GMC, ICB etc.
Request, perform and/or interpret tests, records, reports and examination information
Prescribe or administer treatment, therapy, medication and other appropriate medical care
Promote health education in conjunction with other health care professionals and have an awareness of the local health and social issues impacting the cohort of patients seen within the Service
Refer patients for further opinions and interventions
Prescribe in accordance with the Doncaster Prescribing Formulary whenever this is clinically appropriate
Carry out clinical audits as appropriate
Liaise with other health care professionals when required
Recognise the importance of effective communication within the team and communicate effectively with team members, patients, carers and other colleagues and health care professionals
Maintain medical knowledge and skill level in line with your Personal Development Plan and for the safe delivery of clinical care within the Service
Attend training sessions as appropriate and required
Undertake any other duties requested by the clinic and company within professional and general competence
Personal/Professional development
Participate in any training programme implemented by the company as part of this employment
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for your own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Attend Doncaster TARGET training
Job description
Job responsibilities
The post holder will report to the partners and practice manager.
Undertake all the duties associated with the role of General Practitioner. This should take into account physical, psychological and social factors when diagnosing illness, treating diseases and recommending treatment
Collect, record and maintain patient information. Information is recorded into the patients registered Practice record and this information should be recorded accurately, using templates and read codes if necessary
Work in accordance with the Service clinical procedures and protocols alongside any other additional requirements from outside organisations including GMC, ICB etc.
Request, perform and/or interpret tests, records, reports and examination information
Prescribe or administer treatment, therapy, medication and other appropriate medical care
Promote health education in conjunction with other health care professionals and have an awareness of the local health and social issues impacting the cohort of patients seen within the Service
Refer patients for further opinions and interventions
Prescribe in accordance with the Doncaster Prescribing Formulary whenever this is clinically appropriate
Carry out clinical audits as appropriate
Liaise with other health care professionals when required
Recognise the importance of effective communication within the team and communicate effectively with team members, patients, carers and other colleagues and health care professionals
Maintain medical knowledge and skill level in line with your Personal Development Plan and for the safe delivery of clinical care within the Service
Attend training sessions as appropriate and required
Undertake any other duties requested by the clinic and company within professional and general competence
Personal/Professional development
Participate in any training programme implemented by the company as part of this employment
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for your own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Attend Doncaster TARGET training
Person Specification
Experience
Desirable
- Experience of SystemOne Clinical System
- Experience of working in primary care
- Experience of Qof
Qualifications
Essential
- Qualified General Practitioner
- Full GMC Registration
- National Performers List Registration
Person Specification
Experience
Desirable
- Experience of SystemOne Clinical System
- Experience of working in primary care
- Experience of Qof
Qualifications
Essential
- Qualified General Practitioner
- Full GMC Registration
- National Performers List Registration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
ASA Medical Group
Address
Mere Lane
Armthorpe
Doncaster
South Yorkshire
DN3 2DB
United Kingdom
Employer's website
Employer details
Employer name
ASA Medical Group
Address
Mere Lane
Armthorpe
Doncaster
South Yorkshire
DN3 2DB
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 month(s) ago
Reference: A2326-26-0005
Job summary
Practice Pharmacist Full Time/Part Time Considered
Longton Medical Centre is looking for an enthusiastic clinical pharmacist to join our expanding team. We are a well-established training practice with a growing list size of approximately 9400 patients.
Our current pharmacy team comprises of 1 pharmacist who is supported by pharmacists employed by our local Primary Care Network (PCN). We also work closely with our Medicines Management colleagues.
The post holder will work alongside other clinicians to provide primary support to practice staff with regards to prescription and medication queries. They will help manage the repeat prescription system, deal with acute prescription requests, and medicines reconciliation. They will advise on safe prescribing within the practice. They will undertake medication reviews to proactively manage patients including those with complex polypharmacy. Conduct safety audits as per CQC requirements
The successful candidate will be an independent prescriber and ideally have experience of primary care or working towards independent prescribing
We are looking for someone who wants to join our friendly team and enjoy the benefits of working with supportive colleagues. Training and development opportunities are available for the right candidate.
Main duties of the job
To provide high quality pharmacist support to the practice team members and patients in the practice.
To deal with all suitable prescription query from community pharmacies, third party medication/supply companies and hospitals/other NHS organisations that cannot be dealt with by members of the Reception Team
To provide support, advice and guidance to members all of the practice team.
To review repeat medications and address concerns where appropriate
Reconciling medication on hospital letters to that contained in the patients medical record, raising queries with other clinical staff as necessary, ensuring patients receive appropriate medication.
Reduce inappropriate poly-pharmacy and wasteful prescribing through medication review
About us
The surgery has 2 GP partners, 4 salaried GP's, 2 Practice Nurses, Healthcare Assistant and team of ARRS staff both on and remote working. We have a team of administration staff supporting the Practice Manager.
The surgery is a training practice with a registered population of 9400 and increasing and high QOF achieving
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2326-26-0005
Job locations
451 Warrington Road
Rainhill
Prescot
Merseyside
L35 4LL
United Kingdom
Job description
Job responsibilities
Job responsibilities
Managerial
Initiate and develop protocols in specialist areas appropriate for a practice pharmacist and lead in their implementation.
Manage own workload to meet the needs of the practice.
Manage available resources (time, manpower) to ensure an efficient and effective service.
To undertake and provide expertise in clinical medication reviews as deemed appropriate
Manage practice formularies to improve the quality, safety and cost effectiveness of prescribing
With the agreement and support of practices GP partners, to develop, lead and manage clinics which would improve patient healthcare and access.
Provide prescribing advice to the practice team for temporary unavailable medications, suggesting alternatives
Responsible for keeping accurate documentation in patient records.
Supervise and manage other staff as appropriate.
Leadership
Identify and support practice development plans.
Advise the practice team of any circumstances that give cause for concern in relation to patient care.
Influence and implement changes to clinical practice. Improving prescribing practice through educational support for all prescribers within the practice
Work autonomously, managing own working within agreed national and local guidelines
Provide medicines information and training to Practice healthcare professionals and admin staff
Support the educational process for specialist practitioner students and assist with GP registrars, student nurses and other students who require experience in General Practice.
Work as part of the practice team, supporting practice colleagues as appropriate.
Clinical
Work autonomously by providing pharmacist support in the management of patients medication.
Support the practice in undertaking medication reviews as appropriate supporting targets for these reviews in the practice - QOF and practice incentive scheme
Review and manage High Risk Drug Monitoring and Therapeutic Drug Monitoring processes within the practice.
Contribute to reductions in medicine related patient incidents and significant events and work to ensure patients obtain the best outcome from their medication.
Encourage the use of electronic patient medication facilities including the use of the electronic prescription service and patients ordering medications on line.
Conform to health and safety and control of infection regulations
Contribute to multimorbidity reviews and multidisciplinary reviews
Act in accordance with the General Pharmaceutical Council (GPHC) Code of Professional Conduct
Act as a source of medicines information for all of the practice team and patients (e.g. around doses, side effects, adverse events, possible alternatives e.g. around out of stocks)
Maintain legible timely and concise documentation and input clinical information to the practice computer database.
Recognise own limitations and seek advice from General Practitioners and others as required.
Work closely with Primary Care Network (PCN) colleagues especially members of the Medicines Management Team seeking peer support as required and ensuring work is apportioned appropriately and duplication minimised.
Be the point of contact in the Practice to liaise with the Primary Care Network (PCN) Pharmacy Team to plan workload together.
Be alert to potential child or adult abuse and undertake training as directed/required
Training and education
Maintain own specialist practitioner competencies by undertaking specialist courses and education.
Keep up to date with current developments in primary care prescribing and ensure changes recommended by NICE and other organisations are discussed in the practice and changes are implemented as required
Undertake risk management in clinical practice.
Provide education to patients and carers either with individuals or in groups.
Identify training needs to line manager.
Keep up to date with informatics developments relating to the position especially those affecting the clinical information system.
Take part in performance appraisal and compilation of personal development plans as required by the practice and the GPHC up to date with safeguarding and information governance
Research and audit
Identify, apply and disseminate research findings relating to professional role and working environment.
Audit own practice for individual quality assurance purposes and ensuring all relevant targets are met.
Increase quality and safety of prescribing through mechanisms such as audit and PDSA cycles
Identify and undertake audit and research projects to evaluate and enhance current service provision.
Communication
Communicate sensitivity and appropriately with patients and/or their carers. Involving patients and their carers in decision making.
Liaise with colleagues in community pharmacy to align support for medicines
Communicate with all members of the wider health care team; primary, secondary, community and voluntary.
Work to identify and initiate changes to clinical practice.
Discuss with the practice team any circumstances that give cause for concern in relation to patient care i.e. significant events
Initiate and lead general and individual specialist team meetings.
Knowledge, training and experience
The post holder will be a registered with the GPCH and hold qualifications required of a pharmacist working in a primary care environment.
A prescriber or on a prescribing course.
Experience of multi-disciplinary team working.
Evidence of professional updating. CPD GPhc records up to date
IT skills. Car driver.
Job description
Job responsibilities
Job responsibilities
Managerial
Initiate and develop protocols in specialist areas appropriate for a practice pharmacist and lead in their implementation.
Manage own workload to meet the needs of the practice.
Manage available resources (time, manpower) to ensure an efficient and effective service.
To undertake and provide expertise in clinical medication reviews as deemed appropriate
Manage practice formularies to improve the quality, safety and cost effectiveness of prescribing
With the agreement and support of practices GP partners, to develop, lead and manage clinics which would improve patient healthcare and access.
Provide prescribing advice to the practice team for temporary unavailable medications, suggesting alternatives
Responsible for keeping accurate documentation in patient records.
Supervise and manage other staff as appropriate.
Leadership
Identify and support practice development plans.
Advise the practice team of any circumstances that give cause for concern in relation to patient care.
Influence and implement changes to clinical practice. Improving prescribing practice through educational support for all prescribers within the practice
Work autonomously, managing own working within agreed national and local guidelines
Provide medicines information and training to Practice healthcare professionals and admin staff
Support the educational process for specialist practitioner students and assist with GP registrars, student nurses and other students who require experience in General Practice.
Work as part of the practice team, supporting practice colleagues as appropriate.
Clinical
Work autonomously by providing pharmacist support in the management of patients medication.
Support the practice in undertaking medication reviews as appropriate supporting targets for these reviews in the practice - QOF and practice incentive scheme
Review and manage High Risk Drug Monitoring and Therapeutic Drug Monitoring processes within the practice.
Contribute to reductions in medicine related patient incidents and significant events and work to ensure patients obtain the best outcome from their medication.
Encourage the use of electronic patient medication facilities including the use of the electronic prescription service and patients ordering medications on line.
Conform to health and safety and control of infection regulations
Contribute to multimorbidity reviews and multidisciplinary reviews
Act in accordance with the General Pharmaceutical Council (GPHC) Code of Professional Conduct
Act as a source of medicines information for all of the practice team and patients (e.g. around doses, side effects, adverse events, possible alternatives e.g. around out of stocks)
Maintain legible timely and concise documentation and input clinical information to the practice computer database.
Recognise own limitations and seek advice from General Practitioners and others as required.
Work closely with Primary Care Network (PCN) colleagues especially members of the Medicines Management Team seeking peer support as required and ensuring work is apportioned appropriately and duplication minimised.
Be the point of contact in the Practice to liaise with the Primary Care Network (PCN) Pharmacy Team to plan workload together.
Be alert to potential child or adult abuse and undertake training as directed/required
Training and education
Maintain own specialist practitioner competencies by undertaking specialist courses and education.
Keep up to date with current developments in primary care prescribing and ensure changes recommended by NICE and other organisations are discussed in the practice and changes are implemented as required
Undertake risk management in clinical practice.
Provide education to patients and carers either with individuals or in groups.
Identify training needs to line manager.
Keep up to date with informatics developments relating to the position especially those affecting the clinical information system.
Take part in performance appraisal and compilation of personal development plans as required by the practice and the GPHC up to date with safeguarding and information governance
Research and audit
Identify, apply and disseminate research findings relating to professional role and working environment.
Audit own practice for individual quality assurance purposes and ensuring all relevant targets are met.
Increase quality and safety of prescribing through mechanisms such as audit and PDSA cycles
Identify and undertake audit and research projects to evaluate and enhance current service provision.
Communication
Communicate sensitivity and appropriately with patients and/or their carers. Involving patients and their carers in decision making.
Liaise with colleagues in community pharmacy to align support for medicines
Communicate with all members of the wider health care team; primary, secondary, community and voluntary.
Work to identify and initiate changes to clinical practice.
Discuss with the practice team any circumstances that give cause for concern in relation to patient care i.e. significant events
Initiate and lead general and individual specialist team meetings.
Knowledge, training and experience
The post holder will be a registered with the GPCH and hold qualifications required of a pharmacist working in a primary care environment.
A prescriber or on a prescribing course.
Experience of multi-disciplinary team working.
Evidence of professional updating. CPD GPhc records up to date
IT skills. Car driver.
Person Specification
Qualifications
Essential
- Completion of an undergraduate degree in Pharmacy, and registration with the General Pharmaceutical Council.
- Proof of revalidation.
- Minimum of 2 years post graduate experience in pharmacy, as demonstrated within a practice portfolio.
- Hold an independent prescribing qualification or working towards
- Driving Licence.
Desirable
- Member of or working towards (through foundation) RPS Faculty membership.
- May hold or be working towards a postgraduate pharmacy qualification.
Experience
Essential
- Dealing with the public/patients on a one to one basis.
- Working in accordance with the GPHC Code of Professional conduct.
- Evidence of appropriate knowledge base.
Desirable
- General Practice/Primary care experience/clinical diploma
- Line Management.
Knowledge and skills
Essential
- Excellent Communication and interpersonal skills.
- Infection control.
- Able to use a computer/I.T.
- An understanding of current NICE Cheshire and Merseyside formulary guidance.
- Working to the latest GPHC competency framework.
- Up to date knowledge of the British National Formulary (BNF).
- Up to date on changes relating to medications and prescribing.
- Understanding of QOF.
- Awareness of national service framework guidelines.
- An understanding of current NICE Cheshire and Merseyside formulary guidance
Desirable
- Flu vaccinating.
- Awareness of national service framework guidelines.
- Experience of EMIS Clinical System, Docman
- Outlook and word.
Person Specification
Qualifications
Essential
- Completion of an undergraduate degree in Pharmacy, and registration with the General Pharmaceutical Council.
- Proof of revalidation.
- Minimum of 2 years post graduate experience in pharmacy, as demonstrated within a practice portfolio.
- Hold an independent prescribing qualification or working towards
- Driving Licence.
Desirable
- Member of or working towards (through foundation) RPS Faculty membership.
- May hold or be working towards a postgraduate pharmacy qualification.
Experience
Essential
- Dealing with the public/patients on a one to one basis.
- Working in accordance with the GPHC Code of Professional conduct.
- Evidence of appropriate knowledge base.
Desirable
- General Practice/Primary care experience/clinical diploma
- Line Management.
Knowledge and skills
Essential
- Excellent Communication and interpersonal skills.
- Infection control.
- Able to use a computer/I.T.
- An understanding of current NICE Cheshire and Merseyside formulary guidance.
- Working to the latest GPHC competency framework.
- Up to date knowledge of the British National Formulary (BNF).
- Up to date on changes relating to medications and prescribing.
- Understanding of QOF.
- Awareness of national service framework guidelines.
- An understanding of current NICE Cheshire and Merseyside formulary guidance
Desirable
- Flu vaccinating.
- Awareness of national service framework guidelines.
- Experience of EMIS Clinical System, Docman
- Outlook and word.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Longton Medical Centre
Address
451 Warrington Road
Rainhill
Prescot
Merseyside
L35 4LL
United Kingdom
Employer's website
Employer details
Employer name
Longton Medical Centre
Address
451 Warrington Road
Rainhill
Prescot
Merseyside
L35 4LL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2199-26-0003
Job summary
We are looking to recruit a Salaried GP to join our friendly and supportive GP training practice from September 2026.
Annandale Medical Centre serves approximately 7,800 patients from a modern, purpose-built premises. Our multidisciplinary team includes 3 GP Partners, 3 Salaried GPs, a GP Trainee, Practice Nurses, a Prescribing Pharmacist, Paramedics, a Community Mental Health Nurse and a Social Prescriber.
We pride ourselves on our strong team ethos, collaborative working environment and commitment to providing high-quality patient care.
Sessional rates are competitive and negotiable, depending on experience.
Informal visits are welcome.
Main duties of the job
Clinical Duties
- Conduct face-to-face, telephone, triage consultations.
- Diagnose and manage acute and chronic medical conditions.
- Prescribe medications in accordance with national and local guidelines.
- Assess, investigate, and refer patients when appropriate.
- Manage home visits where required.
- Review laboratory results, imaging reports, and correspondence.
- Maintain accurate and timely clinical records.
- Deliver safe, effective, and compassionate care.
- Promote health education and disease prevention.
- Support shared decision-making with patients.
- Safeguard vulnerable adults and children in line with practice policies.
- Participate in clinical audits and quality improvement initiatives.
- Comply with professional standards and regulatory requirements.
- Contribute to significant event reviews and risk management processes.
- Maintain confidentiality and information governance standards.
- Work collaboratively with nurses, pharmacists, paramedics, mental health worker, social prescriber and administrative staff.
- Participate in multidisciplinary team meetings.
- Provide clinical support and advice to other members of the practice team.
- Maintain GMC registration and license to practice.
- Participate in appraisal and revalidation processes.
- Undertake continuing professional development activities.
- Keep up to date with current clinical guidelines and best practices.
About us
Annandale Medical Centre is a well-established, forward-thinking general practice serving approximately 7,800 patients from a modern, purpose-built facility. We are supported by a highly skilled multidisciplinary team comprising three GP Partners, three Salaried GPs, a GP Trainee, Practice Nurses, a Prescribing Pharmacist, Paramedics, a Community Mental Health Nurse, and a Social Prescriber.
We are proud of our strong team culture, collaborative approach, and commitment to delivering safe, effective, and compassionate care to our local community. Our practice fosters a supportive working environment where clinicians are encouraged to work closely with colleagues across disciplines to achieve the best outcomes for patients.
We are seeking a motivated and patient-focused General Practitioner to join our team. The successful candidate will provide high-quality, patient-centred medical care, managing a broad range of acute and chronic health conditions while contributing to the ongoing development and delivery of excellent primary care services.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2199-26-0003
Job locations
The Elms
High Street
Potters Bar
Herts
EN6 5DA
United Kingdom
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
HOURS: Tuesday AM & PM
Thursday - PM
Friday - AM & PM
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed, and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: SALARIED GENERAL PRACTITIONER
REPORTS TO: THE PARTNERS (Clinically)
THE PRACTICE MANAGER (Administratively)
HOURS: Tuesday AM & PM
Thursday - PM
Friday - AM & PM
Job summary:
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
- In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Other responsibilities within the organisation:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- A commitment to life-long learning and audit to ensure evidence-based best practice
- Contributing to evaluation/audit and clinical standard setting within the organisation
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
- Attending training and events organised by the practice or other agencies, where appropriate.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed, and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Undertaking periodic infection control training (minimum twice annually)
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- - MBBS/MBChB or equivalent medical qualification.
- - Full registration and license to practice with the GMC.
- - Completion of GP Specialty Training (or equivalent).
- - Inclusion on the GP Register.
- - Excellent communication and interpersonal skills.
- - Ability to work independently and as part of a multidisciplinary team.
Desirable
- - Experience in chronic disease management.
- - Interest in teaching, research, or quality improvement.
- - Additional clinical qualifications or special interests.
Experience
Essential
- - Experience of dealing with management of LTCin General practice
- - Experience of dealing with vulnerable patients
Desirable
- - Experience of working in primary care
- - Experience of working in a GP practice
- - Experience in using EMIS IT system
Experience
Essential
- - Experience of dealing with management of LTCin General practice
- - Experience of dealing with vulnerable patients
Desirable
- - Experience of working in primary care
- - Experience of working in a GP practice
- - Experience in using EMIS IT system
Person Specification
Qualifications
Essential
- - MBBS/MBChB or equivalent medical qualification.
- - Full registration and license to practice with the GMC.
- - Completion of GP Specialty Training (or equivalent).
- - Inclusion on the GP Register.
- - Excellent communication and interpersonal skills.
- - Ability to work independently and as part of a multidisciplinary team.
Desirable
- - Experience in chronic disease management.
- - Interest in teaching, research, or quality improvement.
- - Additional clinical qualifications or special interests.
Experience
Essential
- - Experience of dealing with management of LTCin General practice
- - Experience of dealing with vulnerable patients
Desirable
- - Experience of working in primary care
- - Experience of working in a GP practice
- - Experience in using EMIS IT system
Experience
Essential
- - Experience of dealing with management of LTCin General practice
- - Experience of dealing with vulnerable patients
Desirable
- - Experience of working in primary care
- - Experience of working in a GP practice
- - Experience in using EMIS IT system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Annandale Medical Centre
Address
The Elms
High Street
Potters Bar
Herts
EN6 5DA
United Kingdom
Employer's website
Employer details
Employer name
Annandale Medical Centre
Address
The Elms
High Street
Potters Bar
Herts
EN6 5DA
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A0782-26-0065
Job summary
Blakeney Surgery (Dean Medical Practice) Forest of Dean [part of G DOC LTD]
We are looking for an enthusiastic and motivated receptionist to join our reception team in a friendly, forward thinking practice. Candidates will need to be computer literate with excellent communication skills, passionate about working in the NHS and helping to support the local community.
We have two roles available, both based at Blakeney Surgery.
Receptionist 1 - Part-time (permanent) Hours below (25.45)
Monday: 07:45 - 12:45
Tuesday: 07:45 - 17:00
Thursday: 13:00 - 17:00
Receptionist 2: Maternity Cover (28.5hrs)
Monday: 07:45 12:45
Tuesday: 07:45 17:00
Thursday: 07:45 12:45
Friday: 07:45 -18:00
Closing Date: Thursday 27th August 2026
Interview Date: Wednesday 9th September 2026 (in person at Blakeney Surgery)
Main duties of the job
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, whether in person, by telephone or electronically.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the Practice including managing appointments and the provision of clerical support to clinical staff and other members of the Practice team.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Reports to:Reception Manager - Jenni Gavin
About us
G DOC LTD is a unique, GP-owned organisation all GP surgeries in Gloucestershire are our shareholders. We operate with a not-for-profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county.
We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient-centred care to more than 45,000 patients. We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high-quality primary care while fostering innovation and collaboration across the local health system.
By joining us, youll be part of an organisation that puts people first supporting staff wellbeing, professional development, and a collaborative culture. Youll benefit from the stability, support, and career opportunities of a larger organisation, while still working in close-knit, community-focused teams.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0782-26-0065
Job locations
Blakeney Surgery (Dean Medical Practice)
Millend
Blakeney
Gloucestershire
GL15 4ED
United Kingdom
Job description
Job responsibilities
Duties specific to role:
The duties and responsibilities to be undertaken by members of the Practice reception & administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager / Deputy and or Practice Manager, dependent on current and evolving Practice workload and staffing levels:
On occasion opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the Practice appointments system using SystmOne
Processing personal, telephone and electronic/online requests for appointments, visits and consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail (post and electronic) Using Anima.
Taking messages and passing on information
Filing and retrieving paperwork/electronic data
Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Working conditions
Frequent, prolonged VDU use
Time-pressured environment
High levels of accuracy and attention to detail essential at all times
Exposure to distressing situations and written material
Requirement to wear uniform
Job Description for all G DOC workers
The job description for all G DOC workers also forms part of your job description.
Job description
Job responsibilities
Duties specific to role:
The duties and responsibilities to be undertaken by members of the Practice reception & administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager / Deputy and or Practice Manager, dependent on current and evolving Practice workload and staffing levels:
On occasion opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the Practice appointments system using SystmOne
Processing personal, telephone and electronic/online requests for appointments, visits and consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail (post and electronic) Using Anima.
Taking messages and passing on information
Filing and retrieving paperwork/electronic data
Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Working conditions
Frequent, prolonged VDU use
Time-pressured environment
High levels of accuracy and attention to detail essential at all times
Exposure to distressing situations and written material
Requirement to wear uniform
Job Description for all G DOC workers
The job description for all G DOC workers also forms part of your job description.
Person Specification
Experience
Desirable
- Work in a receptionist role
- Broad knowledge of General Practice
Skills
Essential
- If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
- Ability to follow policy and procedure
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Excellent communication skills (written and oral)
Desirable
- Strong IT skills
- Competent in use of SystmOne
- Competent in the use of Office and Outlook
Personal qualities
Essential
- Clear, polite telephone manner
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Desirable
- GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)
Other
Essential
- Disclosure Barring Service (DBS) check
Desirable
- Evidence of continuing professional development
Person Specification
Experience
Desirable
- Work in a receptionist role
- Broad knowledge of General Practice
Skills
Essential
- If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
- Ability to follow policy and procedure
- Effective time management
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Excellent communication skills (written and oral)
Desirable
- Strong IT skills
- Competent in use of SystmOne
- Competent in the use of Office and Outlook
Personal qualities
Essential
- Clear, polite telephone manner
- Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Desirable
- GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)
Other
Essential
- Disclosure Barring Service (DBS) check
Desirable
- Evidence of continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
G DOC Ltd
Address
Blakeney Surgery (Dean Medical Practice)
Millend
Blakeney
Gloucestershire
GL15 4ED
United Kingdom
Employer's website
Employer details
Employer name
G DOC Ltd
Address
Blakeney Surgery (Dean Medical Practice)
Millend
Blakeney
Gloucestershire
GL15 4ED
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A3002-26-0004
Job summary
We are looking for a highly motivated Practice Nurse to join Greengates medical group.
The post we have available will be based primarily at 2 of our Beverley sites but there may be a requirement to work at the other Beverley site or one of the two Cottingham Sites on rare occasions.
The Post is for 18 hours per week preferably across 3 days, 6 hours per day but can be flexible.
We are looking for an experienced practice nurse who is experienced in all aspects of routine Practice nurse work including chronic disease management. Please see the attached Job description for further details.
If you would like any further information regarding the post please get in contact
Informal visits are welcomed.
Main duties of the job
CONTRIBUTION TO THE PRACTICE
The post-holder will
Apply practice policies, standards and guidance as per staff handbook
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Attend at least one PPG meeting per year (Patient Participation Group)
Attend full staff meetings when requested to do so
About us
We are a large Teaching Practice with a patient list of approximately 32,000 patients. 10 GP partners, 8 salaried GPs, 4 ANPs, 4 clinical practitioners, 6 practice nurses, 3 HCA, 3 GPA's and 1 phlebotomist. We have 3 surgeries in Beverley East Yorkshire and 2 in Cottingham also in East Yorkshire.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience Equivalent to Band 6 depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3002-26-0004
Job locations
Minstergate Surgery
Lincoln Way
Beverley
HU17 8RH
United Kingdom
Molescroft Surgery
30 Lockwood Road
Beverley
HU17 9GQ
United Kingdom
Job description
Job responsibilities
To provide nursing care by assisting the clinical team in all tasks as trained at the direction of the Clinical Practitioner
To allow effective communication between patients, carers, doctors and other primary care staff
To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff
To undertake some administrative duties when required, such as ordering of stocks when directed/indicated to do so
KEY DUTIES AND RESPONSIBILITIES
Duties may vary under the direction of the Senior Practice Nurse and Practice Manager depending on workload and staffing levels and may include the following:
Primary Nursing Duties
Conducting annual health checks
Administering travel vaccinations and promoting travel health
Administering child vaccinations after sufficient training
Long Term Condition checks and monitoring
Performing health checks for patients using hormonal contraception
Undertaking screening and diagnostic tests for sexually transmitted infections after sufficient training
Undertaking cervical cytology sampling after sufficient training
Providing wound and ulcer care
Undertaking suture and clip removal
Performing ECGs
Measuring blood pressure, temperature and pulse
Measuring height, weight, BMI and blood sugar levels
Ascertaining smoking status and advising on cessation, after sufficient training
Providing venepuncture and phlebotomy services
Taking peak flow readings
Undertaking urine testing
Conducting routine immunisations
Providing treatment during hypo/hyperglycaemic emergencies
Assisting in providing emergency treatment for asthma attacks
DUTIES WITHIN THE CLINICAL TEAM
Ensuring that specimens are passed on to the pathology service
Recognising changes in patient observations and taking appropriate action
Advising patients with regards to healthy lifestyle choices
Providing dietary advice for healthy eating and the recommended limits for alcohol consumption
Providing support and advice for smoking cessation and increasing exercise
Offering travel health advice and ensuring patients are referred to the appropriate member of staff
Administering medications on prescription if required and according to Practice protocol
Formulating specific wound management plans for patients
Acting as patient chaperone when needed
Being responsible for sterilising, cleaning and equipment maintenance when required
Applying infection control measures including safe disposal of waste materials, handling laboratory specimens, decontamination of instruments, dealing with body fluid spillages and reporting needlestick and other injuries
Attending regular anaphylaxis and resuscitation training and demonstrating sufficient competency in other emergencies such as stroke, haemorrhage or infarction
Assisting in seasonal clinics such as the covid and flu campaign and monitoring vaccine storage
Maintaining awareness of child health procedures and points of referral
Recognising indicators of child abuse and family violence, referring appropriately
Recognising indicators of substance abuse and addictive behaviour, referring appropriately
Recognising the needs of patients with depression or at risk of suicide, referring appropriately
Maintaining knowledge of contraceptive choices, emergency contraception and pregnancy
Offering advice on the causes and avoidance of sexually transmitted infections
Advising patients on cervical cytology and mammography screening programmes
Promoting breast cancer awareness, self-examination and providing accompanying literature
Promoting mens health including testicular self-examination
Assisting in the treatment of patients with newly diagnosed diabetes, supporting them in their management of the condition, after sufficient training
Maintaining awareness of COPD, contributing to the care of patients, demonstrating the use of inhalers and referring appropriately, after sufficient training
Managing patients with asthma, reviewing inhaler technique and advising on changes to treatment, after sufficient training
Maintaining awareness of CHD and prevention strategies, contributing to the care of patients, offering advice on management of the condition and referring appropriately, after sufficient training
Working with patients with CHD to minimise the risk of hypertension, angina, myocardial infarction and cerebrovascular accident, after sufficient training
Obtaining and documenting informed consent where appropriate
Clearing and re-stocking consultation rooms and couches when required
Ensuring stock replenishment and rotation
Undertaking home visits if required
OTHER DUTIES
Contributing to the Development Plan of the Practice,
Supporting the Practice clinical governance agenda and implementing changes to clinical practice according to guidelines
Communicating effectively with a wide range of people, whether face-to-face, over the telephone or via email
Maintaining high standards of cleanliness and keeping the working environment free from hazards
Attending and participating in regular Nursing team Practice meetings with the Lead GP and at least one Patient Participation Group meeting per year
Facilitating an effective learning environment and offer innovative ideas for improvement
Attend annual appraisal with Nurse Practitioner and plan Continuing Professional Development and training needs
Maintaining knowledge of developments in the NHS and keeping up-to-date with public health news
Maintaining familiarity with the appointment and repeat prescription system, including ensuring sufficient patient information is recorded
Offering administrative support, including ensuring the computer system is up-to-date with all consultations
Organising own work schedule and taking responsibility for prioritising workload in discussion with colleagues if indicated
Participating in educational activities and in-house training by sharing skills and knowledge with colleagues
Maintaining professional development as well as personal objectives, by taking part in organised study days and self-directed learning
Maintaining knowledge of and adhering to the NMC Code
Contribute towards maintaining health promotion information in waiting rooms, TV's and notice boards
Job description
Job responsibilities
To provide nursing care by assisting the clinical team in all tasks as trained at the direction of the Clinical Practitioner
To allow effective communication between patients, carers, doctors and other primary care staff
To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff
To undertake some administrative duties when required, such as ordering of stocks when directed/indicated to do so
KEY DUTIES AND RESPONSIBILITIES
Duties may vary under the direction of the Senior Practice Nurse and Practice Manager depending on workload and staffing levels and may include the following:
Primary Nursing Duties
Conducting annual health checks
Administering travel vaccinations and promoting travel health
Administering child vaccinations after sufficient training
Long Term Condition checks and monitoring
Performing health checks for patients using hormonal contraception
Undertaking screening and diagnostic tests for sexually transmitted infections after sufficient training
Undertaking cervical cytology sampling after sufficient training
Providing wound and ulcer care
Undertaking suture and clip removal
Performing ECGs
Measuring blood pressure, temperature and pulse
Measuring height, weight, BMI and blood sugar levels
Ascertaining smoking status and advising on cessation, after sufficient training
Providing venepuncture and phlebotomy services
Taking peak flow readings
Undertaking urine testing
Conducting routine immunisations
Providing treatment during hypo/hyperglycaemic emergencies
Assisting in providing emergency treatment for asthma attacks
DUTIES WITHIN THE CLINICAL TEAM
Ensuring that specimens are passed on to the pathology service
Recognising changes in patient observations and taking appropriate action
Advising patients with regards to healthy lifestyle choices
Providing dietary advice for healthy eating and the recommended limits for alcohol consumption
Providing support and advice for smoking cessation and increasing exercise
Offering travel health advice and ensuring patients are referred to the appropriate member of staff
Administering medications on prescription if required and according to Practice protocol
Formulating specific wound management plans for patients
Acting as patient chaperone when needed
Being responsible for sterilising, cleaning and equipment maintenance when required
Applying infection control measures including safe disposal of waste materials, handling laboratory specimens, decontamination of instruments, dealing with body fluid spillages and reporting needlestick and other injuries
Attending regular anaphylaxis and resuscitation training and demonstrating sufficient competency in other emergencies such as stroke, haemorrhage or infarction
Assisting in seasonal clinics such as the covid and flu campaign and monitoring vaccine storage
Maintaining awareness of child health procedures and points of referral
Recognising indicators of child abuse and family violence, referring appropriately
Recognising indicators of substance abuse and addictive behaviour, referring appropriately
Recognising the needs of patients with depression or at risk of suicide, referring appropriately
Maintaining knowledge of contraceptive choices, emergency contraception and pregnancy
Offering advice on the causes and avoidance of sexually transmitted infections
Advising patients on cervical cytology and mammography screening programmes
Promoting breast cancer awareness, self-examination and providing accompanying literature
Promoting mens health including testicular self-examination
Assisting in the treatment of patients with newly diagnosed diabetes, supporting them in their management of the condition, after sufficient training
Maintaining awareness of COPD, contributing to the care of patients, demonstrating the use of inhalers and referring appropriately, after sufficient training
Managing patients with asthma, reviewing inhaler technique and advising on changes to treatment, after sufficient training
Maintaining awareness of CHD and prevention strategies, contributing to the care of patients, offering advice on management of the condition and referring appropriately, after sufficient training
Working with patients with CHD to minimise the risk of hypertension, angina, myocardial infarction and cerebrovascular accident, after sufficient training
Obtaining and documenting informed consent where appropriate
Clearing and re-stocking consultation rooms and couches when required
Ensuring stock replenishment and rotation
Undertaking home visits if required
OTHER DUTIES
Contributing to the Development Plan of the Practice,
Supporting the Practice clinical governance agenda and implementing changes to clinical practice according to guidelines
Communicating effectively with a wide range of people, whether face-to-face, over the telephone or via email
Maintaining high standards of cleanliness and keeping the working environment free from hazards
Attending and participating in regular Nursing team Practice meetings with the Lead GP and at least one Patient Participation Group meeting per year
Facilitating an effective learning environment and offer innovative ideas for improvement
Attend annual appraisal with Nurse Practitioner and plan Continuing Professional Development and training needs
Maintaining knowledge of developments in the NHS and keeping up-to-date with public health news
Maintaining familiarity with the appointment and repeat prescription system, including ensuring sufficient patient information is recorded
Offering administrative support, including ensuring the computer system is up-to-date with all consultations
Organising own work schedule and taking responsibility for prioritising workload in discussion with colleagues if indicated
Participating in educational activities and in-house training by sharing skills and knowledge with colleagues
Maintaining professional development as well as personal objectives, by taking part in organised study days and self-directed learning
Maintaining knowledge of and adhering to the NMC Code
Contribute towards maintaining health promotion information in waiting rooms, TV's and notice boards
Person Specification
Qualifications
Essential
- Evidence of training and development within nursing, including membership of a professional body
- Effective communication with a wide range of people
- Good standard of education; including Maths and English qualification
- High standard of written and verbal communication
- Strong interpersonal skills
- Willingness to partake in training and ongoing development
- Understand the necessity of respecting confidentiality and diversity
- Experience in working effectively as part of a team
- Maintaining accuracy with regards to patient records and other correspondence
- Motivated, polite, adaptable and enthusiastic
- Ability to work under pressure
- To understand the needs of patient accessibility and alternative methods of communication and to react sensitively to requests of this nature
- Confidence to engage with children and elderly patients
- Understanding specific patient groups and community issues
- Experience in a front line, public-facing role within the NHS
- Demonstrable understanding of Primary Care
Desirable
- Good level of computer literacy, including experience in database usage
- Previous knowledge of Systmone
Person Specification
Qualifications
Essential
- Evidence of training and development within nursing, including membership of a professional body
- Effective communication with a wide range of people
- Good standard of education; including Maths and English qualification
- High standard of written and verbal communication
- Strong interpersonal skills
- Willingness to partake in training and ongoing development
- Understand the necessity of respecting confidentiality and diversity
- Experience in working effectively as part of a team
- Maintaining accuracy with regards to patient records and other correspondence
- Motivated, polite, adaptable and enthusiastic
- Ability to work under pressure
- To understand the needs of patient accessibility and alternative methods of communication and to react sensitively to requests of this nature
- Confidence to engage with children and elderly patients
- Understanding specific patient groups and community issues
- Experience in a front line, public-facing role within the NHS
- Demonstrable understanding of Primary Care
Desirable
- Good level of computer literacy, including experience in database usage
- Previous knowledge of Systmone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Greengates Medical Group
Address
Minstergate Surgery
Lincoln Way
Beverley
HU17 8RH
United Kingdom
Employer's website
Employer details
Employer name
Greengates Medical Group
Address
Minstergate Surgery
Lincoln Way
Beverley
HU17 8RH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A4145-26-0011
Job summary
The Practice Administrator plays a key role in supporting the smooth and efficient running of the GP practice. The post holder will provide high-quality administrative support across clinical and non-clinical services, ensuring compliance with NHS regulations, maintaining accurate records, and delivering excellent patient-focused service.
Main duties of the job
The role provides comprehensive administrative and operational support our current Administration team, and wider practice team, ensuring the smooth and efficient running of the practice. Responsibilities include maintaining accurate patient records, summarising patients notes, undertaking clinical coding, supporting clinical systems and workflows, and assisting with meeting organisation and documentation. The role also supports data collection, reporting, and audits to meet QOF, NHS, and CQC requirements, helping ensure ongoing compliance with regulatory and contractual standards. In addition, the post holder assists with basic HR administration such as rota and leave records, maintains strict confidentiality, and contributes to continuous improvement across the practice.
About us
Bugbrooke Medical Practice is committed to providing high-quality patient care delivered by a dedicated team of healthcare professionals. We are a rural practice caring for over 10,750 patients and dispensing to over 3,900 patients.
We are part of the Integrated Care Board (ICB) and a proud member of the Blue Primary Care Network (PCN). Together, we work to ensure patients have access to all the services they need.
Bugbrooke Medical Practice is an accredited training practice and for many years has been involved in the post graduate training of fully qualified doctors who wish to enter the speciality of general practice.
Our vision is clear, to be a trusted provider in healthcare, delivering exceptional, personalised care that is deeply rooted in our commitment to continuous learning, clinical excellence, and community engagement.
Details
Date posted
13 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4145-26-0011
Job locations
Levitts Road
Bugbrooke
Northampton
Northamptonshire
NN7 3QN
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Administrative & Operational Support
- Provide comprehensive administrative support to the Administration team and wider practice team.
- Manage and maintain accurate patient records in line with GDPR, NHS, and practice policies.
- Summarising Patients note, carry out accurate clinical coding of patient records in line with practice and national standards.
- Support system administration and clinical workflow as required.
- Assist with the organisation of meetings, preparation of agendas, and minute-taking.
Data, Reporting & Compliance
- Support the collection and submission of data for QOF and other NHS reporting requirements.
- Maintain registers, recalls, and audits as directed by the Practice Manager.
- Assist in ensuring compliance with CQC standards and NHS contractual requirements.
HR & Staff Support
- Support rota administration and leave records where required.
General Duties
- Maintain confidentiality at all times in line with NHS and practice policies.
- Contribute to continuous improvement and efficiency within the practice.
- Undertake any other reasonable duties commensurate with the role.
Job description
Job responsibilities
Key Responsibilities
- Administrative & Operational Support
- Provide comprehensive administrative support to the Administration team and wider practice team.
- Manage and maintain accurate patient records in line with GDPR, NHS, and practice policies.
- Summarising Patients note, carry out accurate clinical coding of patient records in line with practice and national standards.
- Support system administration and clinical workflow as required.
- Assist with the organisation of meetings, preparation of agendas, and minute-taking.
Data, Reporting & Compliance
- Support the collection and submission of data for QOF and other NHS reporting requirements.
- Maintain registers, recalls, and audits as directed by the Practice Manager.
- Assist in ensuring compliance with CQC standards and NHS contractual requirements.
HR & Staff Support
- Support rota administration and leave records where required.
General Duties
- Maintain confidentiality at all times in line with NHS and practice policies.
- Contribute to continuous improvement and efficiency within the practice.
- Undertake any other reasonable duties commensurate with the role.
Person Specification
Qualifications
Essential
- GCSE in Maths and English.
- Experience working in a GP practice or primary care environment.
- Use of a clinical system (SystmOne).
- Strong organisational skills with the ability to prioritise workload effectively.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Confident IT skills.
- Ability to work independently and as part of a multidisciplinary team.
Desirable
- Knowledge of NHS systems, policies, and procedures.
- Experience supporting QOF, audits, or CQC compliance.
- Understanding of patient confidentiality and data protection requirements.
Person Specification
Qualifications
Essential
- GCSE in Maths and English.
- Experience working in a GP practice or primary care environment.
- Use of a clinical system (SystmOne).
- Strong organisational skills with the ability to prioritise workload effectively.
- Excellent written and verbal communication skills.
- High level of accuracy and attention to detail.
- Confident IT skills.
- Ability to work independently and as part of a multidisciplinary team.
Desirable
- Knowledge of NHS systems, policies, and procedures.
- Experience supporting QOF, audits, or CQC compliance.
- Understanding of patient confidentiality and data protection requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bugbrooke Medical Practice
Address
Levitts Road
Bugbrooke
Northampton
Northamptonshire
NN7 3QN
United Kingdom
Employer's website
https://www.bugbrookemedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bugbrooke Medical Practice
Address
Levitts Road
Bugbrooke
Northampton
Northamptonshire
NN7 3QN
United Kingdom
Employer's website
https://www.bugbrookemedicalpractice.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: M0044-26-0271
Job summary
Salary Available on Application
4 sessions a week
A vacancy has arisen within our practice and we are looking to recruit a 4 session Salaried GP to join our team.
We are a friendly, supportive, well organised practice in Rogerstone. 15 minute commute from Cardiff and 5 minutes from junctions 27 and 28 on the M4.
We value giving our patients great care whilst balancing and supporting all our staff in maintaining a healthy work-life balance.
We meet every day before surgery starts and at lunchtime and have a strong team ethos.
7 Partner practice with a strong administrative and nursing team including a prescribing pharmacist and highly organised practice management team.
GP Training practice for ST1/2/3 and 5th year medical students.
List size 13,400. Small geographical area, with low home visit rate and not on a daily basis.
High achieving practice which maximises income streams including a wide range of enhanced services.
Leave based on BMA contract
EMIS practice
To arrange an informal visit/chat or to apply, contact:
Sarah Branford (Practice Manager) on 01633 890809 or email [email protected]
We'd love to hear from you and have you join our great team.
Closing date 4th September 2026
Main duties of the job
To provide General Medical Services to patients of The Rogerstone Practice, and to participate as a key member of the practice, support and advice aimed at developing general medical practice to the community.
As a member of the practice team, the post holder will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to patients of the practice.
Integral to the responsibilities of the post are the following requirements: -
To ensure the provision of a first-class clinical service
To undertake all work in accordance with practice procedures and operating policies
To conduct clinical practice in accordance with contractual requirements and within the Rogerstone Practice parameters
Provision of direct clinical care into patients registered with the practice. This will include face to face consultations, telephone consultations and home visits. It will involve on call duties and the post holder will also include taking part in the rota system.
About us
We are a well-established, friendly, forward thinking practice, with 13,300 patients, in modern purpose built premises, with easy access, situated just off junctions 27 and 28 on the M4. We are committed to high quality patient care within a supportive and friendly healthcare team who are passionate about the continued development of our practice workforce.
Please visit Practice website
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
Depending on experience Salary Available on Application 4 sessions a week
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
M0044-26-0271
Job locations
The Rogerstone Practice
Chapelwood Primary Care Centre, Western Valley Road
Rogerstone
NEWPORT
Gwent
NP10 9DU
United Kingdom
Job description
Job responsibilities
Professionally accountable to Dr J Andrews, Senior Partner
Managerially accountable to: Sarah Branford, Practice Manager
Base The Rogerstone Practice, Western Valley Road, Rogerstone, Newport, NP10 9DU
Pay Dependent on Experience
Sessions 4 Sessions per week
Purpose and General Responsibilities
To provide General Medical Services to patients of The Rogerstone Practice, and to participate as a key member of the practice, support and advice aimed at developing general medical practice to the community.
As a member of the practice team, the post holder will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to patients of the practice.
Integral to the responsibilities of the post are the following requirements:-
To ensure the provision of a first class clinical service
To undertake all work in accordance with practice procedures and operating policies
To conduct clinical practice in accordance with contractual requirements and within the Rogerstone Practice parameters
Specific Responsibilities of the Post
Normal duties, workload and important non clinical roles will all be articulated through a Job Plan.
In-Hours
Provision of direct clinical care in to patients registered with the practice. This will include face to face consultations, telephone consultations and home visits. It will involve on-call duties and the post holder will also include taking part in the rota system.
Quality and Standards
To be familiar with and actively promote adherence to the regulatory framework including NICE and National Service Framework Guidance and to actively promote professional standards The Duties of a Doctor
To undertake all work in accordance with the Health Boards procedures and operating policies
Patient Experience
To monitor and respond to measures of patient experience.
Patient Safety
To work actively to reduce unintended harm to patients
To adhere to the Health Boards Clinical Incident Policy
Personal Development
To participate in the National GP Annual Appraisal process
To undertake all work in accordance with Health Board and Practice procedures and operating policies
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital. This statutory duty is in addition to any specific risk management or clinical governance accountabilities associated with the post.
Finally, the post holder is expected to
Observe the rules, policies, procedures and standards of Aneurin Bevan University Health Board and The Rogerstone Practice together with all relevant statutory and professional obligations
Observe and maintain strict confidentiality of personal information relating to patients and staff
Be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues
Job description
Job responsibilities
Professionally accountable to Dr J Andrews, Senior Partner
Managerially accountable to: Sarah Branford, Practice Manager
Base The Rogerstone Practice, Western Valley Road, Rogerstone, Newport, NP10 9DU
Pay Dependent on Experience
Sessions 4 Sessions per week
Purpose and General Responsibilities
To provide General Medical Services to patients of The Rogerstone Practice, and to participate as a key member of the practice, support and advice aimed at developing general medical practice to the community.
As a member of the practice team, the post holder will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to patients of the practice.
Integral to the responsibilities of the post are the following requirements:-
To ensure the provision of a first class clinical service
To undertake all work in accordance with practice procedures and operating policies
To conduct clinical practice in accordance with contractual requirements and within the Rogerstone Practice parameters
Specific Responsibilities of the Post
Normal duties, workload and important non clinical roles will all be articulated through a Job Plan.
In-Hours
Provision of direct clinical care in to patients registered with the practice. This will include face to face consultations, telephone consultations and home visits. It will involve on-call duties and the post holder will also include taking part in the rota system.
Quality and Standards
To be familiar with and actively promote adherence to the regulatory framework including NICE and National Service Framework Guidance and to actively promote professional standards The Duties of a Doctor
To undertake all work in accordance with the Health Boards procedures and operating policies
Patient Experience
To monitor and respond to measures of patient experience.
Patient Safety
To work actively to reduce unintended harm to patients
To adhere to the Health Boards Clinical Incident Policy
Personal Development
To participate in the National GP Annual Appraisal process
To undertake all work in accordance with Health Board and Practice procedures and operating policies
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital. This statutory duty is in addition to any specific risk management or clinical governance accountabilities associated with the post.
Finally, the post holder is expected to
Observe the rules, policies, procedures and standards of Aneurin Bevan University Health Board and The Rogerstone Practice together with all relevant statutory and professional obligations
Observe and maintain strict confidentiality of personal information relating to patients and staff
Be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues
Person Specification
Qualifications
Essential
- GMC Registered
- On Wales Medical Performers list
Desirable
- n/a
Experience
Essential
- n/a
Desirable
- n/a
Person Specification
Qualifications
Essential
- GMC Registered
- On Wales Medical Performers list
Desirable
- n/a
Experience
Essential
- n/a
Desirable
- n/a
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
GP Practice in Wales
Address
The Rogerstone Practice
Chapelwood Primary Care Centre, Western Valley Road
Rogerstone
NEWPORT
Gwent
NP10 9DU
United Kingdom
Employer's website
Employer details
Employer name
GP Practice in Wales
Address
The Rogerstone Practice
Chapelwood Primary Care Centre, Western Valley Road
Rogerstone
NEWPORT
Gwent
NP10 9DU
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A1093-26-0005
Job summary
An opportunity has arisen for a highly motivated, enthusiastic GP to join our friendly team. The position is for 5 - 6 sessions per week ideally worked over 3 days. You will join a dedicated team of GPs and supportive nursing and administration teams. We work from purpose built premises and provide a full range of Enhanced Services and Chronic Disease Management.
We are a training practice and there will be an opportunity and support for the candidate to become a trainer.
The Practice have a license to sponsor Tier 2 Visa applications
Around 8500 patients
High QOF achievers
Extensive enhanced services and chronic disease management (including minor surgery, anti-coagulation, implant and IUCD fitting)
Paper-light using SystmOne
Low home visit rate
Advanced Nurse Practitioners who proactively manage patients in nursing / care homes
Informal visits welcome - please contact the Practice Manager
Main duties of the job
The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
The post will include on-call sessions on a pro-rata basis
About us
We are a friendly, welll-organised 3 Partner Practice serving around 8,500 patients. We are also part of 5 practices that make up the North Easington Primary Care Network which has an excellent track record for collaboration, care and support.
Our Practice Team includes 3 GPs Partners, 2 Salaried GPs, Nurse Practitioner, Pharmacists, First contact Clinicians as well as a very experienced Nursing team and supportive administration team.
We have regular clinical meetings, practice meetings and MDT meetings as well as Protected Time in / time out sessions.
There are opportunities for the candidate to develop special interests and take a lead role in specific areas of chronic disease management.
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1093-26-0005
Job locations
The Avenue
Seaham
Co Durham
SR7 8LF
United Kingdom
Job description
Job responsibilities
The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Job description
Job responsibilities
The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Person Specification
Qualifications
Essential
- Fully Qualified GP with GMC registration
- Medical Performers list
Desirable
- N/A
Experience
Essential
- N/A
Desirable
- N/A
N/A
Essential
- N/A
Desirable
- N/A
Person Specification
Qualifications
Essential
- Fully Qualified GP with GMC registration
- Medical Performers list
Desirable
- N/A
Experience
Essential
- N/A
Desirable
- N/A
N/A
Essential
- N/A
Desirable
- N/A
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Byron Medical Practice
Address
The Avenue
Seaham
Co Durham
SR7 8LF
United Kingdom
Employer's website
https://www.byronmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Byron Medical Practice
Address
The Avenue
Seaham
Co Durham
SR7 8LF
United Kingdom
Employer's website
https://www.byronmedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A1802-26-0002
Job summary
Great Harwood Medical Group is looking for a Receptionist to work 33 hours per week as follows:
Monday 9am - 6.30pm, Tuesday and Wednesday 8am - 5.30pm & Friday 1pm - 5.30pm
You must be flexible with hours to cover annual leave/sickness leave.
Excellent customer care skills are essential for this role to provide a high level of reception/customer service to our registered patients at the practice.
Applicants should be friendly, confident with proven communication and organisational skills.
The role of Medical Receptionist can be demanding so we are looking for someone who is highly organised and good at multi-tasking.
Main duties of the job
Dealing with patients and relatives, over the telephone, online and face to face, in a courteous and professional manner.
Arranging appointments for patients using the electronic booking system.
Processing repeat prescription requests within the required 48 hours.
Administration of medical reports and patient-related correspondence; data input and coding.
To deal with routine queries from patients, and to direct patients to other appropriate sources of information and assistance.
To scan and file hard copy documentation related to patient notes correctly and promptly.
Ensuring that confidentiality is observed at all times.
In addition to their main responsibilities, the Receptionist would also be expected to carry out the following duties:
Other reception/admin duties, within reason, requested of them by the Managers or Partners.
About us
The surgery has 6 Partners, 2 Practice Nurses, 1 HCA, 1 Advanced Pharmacist Practitioner, and 11 administrative staff looking after 9500 patients in the Great Harwood and surrounding area. Our main site is in Great Harwood with a branch site in Rishton.
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1802-26-0002
Job locations
Water St
Gt Harwood
Lancs
BB6 7QR
United Kingdom
High Street Surgery
87 - 89 High Street
Rishton
BB1 4LD
United Kingdom
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence.
. Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance.
- To adhere to the practice policy for health and safety, safeguarding and to the requirements of the Data Protection Act.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Patient notes and correspondence.
. Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance.
- To adhere to the practice policy for health and safety, safeguarding and to the requirements of the Data Protection Act.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- Good standard of general education.
- Good standard of numeracy & literacy.
Desirable
- Customer service skills.
- Good communication skills, able to listen to and advise on patients queries.
- Good IT skills (Microsoft Office).
Experience
Essential
- Competent in Microsoft Office.
- Customer service experience.
- Excellent communication skills.
Desirable
- Experience in a healthcare setting.
- Experience in a GP reception role.
- Previous experience of handling confidential records.
Skills & Knowledge
Essential
- Good communication / customer service skills.
- Ability to use own judgement and initiative.
Desirable
- Familiarity with EMIS software, understanding of medical terminology. Knowledge of Information Governance.
Person Specification
Qualifications
Essential
- Good standard of general education.
- Good standard of numeracy & literacy.
Desirable
- Customer service skills.
- Good communication skills, able to listen to and advise on patients queries.
- Good IT skills (Microsoft Office).
Experience
Essential
- Competent in Microsoft Office.
- Customer service experience.
- Excellent communication skills.
Desirable
- Experience in a healthcare setting.
- Experience in a GP reception role.
- Previous experience of handling confidential records.
Skills & Knowledge
Essential
- Good communication / customer service skills.
- Ability to use own judgement and initiative.
Desirable
- Familiarity with EMIS software, understanding of medical terminology. Knowledge of Information Governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Great Harwood Medical Group
Address
Water St
Gt Harwood
Lancs
BB6 7QR
United Kingdom
Employer's website
Employer details
Employer name
Great Harwood Medical Group
Address
Water St
Gt Harwood
Lancs
BB6 7QR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Pharmacist - Meir Park and Weston Coyney Medical Practice
North Staffordshire GP Federation View all jobs
Posted 1 month(s) ago
Reference: B0070-26-0024
Job summary
We are a supportive and forward-thinking GP practice committed to delivering high quality patient centred care. Our friendly team consists of GPs, Advanced Nurse Practitioners, Practice Nurses, a Health Care Assistant, Social prescribers, Mental Health Practitioners, a First Contact Physio and a lifestyle coach.
As we continue to grow, we are seeking a motivated and clinically skilled Clinical Pharmacist to join our team. You will also be supported by a skilled and experienced non-clinical support team.
Main duties of the job
Principal Duties and Responsibilities
- Medication Reviews
- Appointments
- Administrative Duties
- Patient Follow-up & Feedback
About us
North Staffordshire GP Federation currently hold the contract for Meir Park and Weston Coyney Medical Practice. We have a strong management team currently supporting the delivery of services at the practice and will continue to support the successful postholder when in role.
Details
Date posted
12 August 2026
Pay scheme
Other
Salary
£49,387 to £57,528 a year dependent on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0070-26-0024
Job locations
Meir Primary Care Centre
Weston Road
Stoke-on-trent
ST3 6AB
United Kingdom
Meir Park Surgery
Lysander Road
Stoke-on-trent
ST3 7TW
United Kingdom
Job description
Job responsibilities
North Staffordshire GP Federation Meir Park and Weston Coyney Medical Practice
Job Title: Clinical Pharmacist
Responsible To: Practice Manager
Accountable To: Lead GP
Hours: 15-20 hours per week (over 3-4 days)
Salary: NHS AFC Band 7-8a equivalent dependent on experience
Job Overview
Principal Duties and Responsibilities
- Medication Reviews:
Conduct structured medication reviews with patients with polypharmacy, frailty and long term conditions.
Support the repeat prescribing process, ensuring medicines are prescribed safely and cost-effectively following best practice guidelines.
Provide advice and clinical support on prescribing and medicines optimisation to GPs and wider clinical staff.
Manage patients with complex medication needs, including deprescribing where appropriate.
Support and deliver long-term condition clinics where appropriate (e.g., hypertension, asthma, diabetes) acting within scope of practice.
Deal with hospital letters where there have been medicine changes instigated by the hospital or another provider.
Identify any potential medication issues (e.g., drug interactions, inappropriate prescribing, non-adherence) and make recommendations for improvements.
Discuss the patient's understanding of their medication and offer education on proper use, potential side effects, and lifestyle considerations.
Respond to acute medicine queries from patients and healthcare professionals.
Provide patient-facing consultations via telephone, face to face or via NHS digital platforms.
Provide tailored advice regarding over-the-counter products, alternative treatments, and possible therapy adjustments.
Record and document all recommendations and patient feedback in EMIS Web.
- Appointments:
Patient appointment lengths will vary but an expectation of completing a total of 20 medication review appointments per 4 hour shift.
Appointments will be prioritised based on patient need, medication complexity, and the potential for improving health outcomes through medication management. This will be managed by the management team.
Ensure that each review includes:
Medication history review.
Assessment of medication adherence.
Identification of any adverse effects or concerns.
Suggestions for improvements or adjustments and appropriate and safe medication changes working within your clinical competency.
- Administrative Duties:
Clinical Documentation: Ensure thorough and accurate documentation of all patient interactions, including medication changes, recommendations, and changes in EMIS Web prior to session end.
Follow-up Communication: Send any necessary follow-up information or recommendations to patients via text or via reception as required.
Collaboration: Communicate with the GP team with any concerns or queries via EMIS Web task. Communicate any acute / urgent concerns with the doctor on call for that working day.
Data Entry/Reporting: Maintain accurate logs of completed appointments, recommendations, and patient progress for quality assurance and reporting purposes.
Clinical Research and Updates: Stay up-to-date with the latest clinical guidelines, drug interactions, and evidence-based practices relevant to primary care.
Process medication changes: Process medication changes from hospital letters ensuring that the acute and repeat medication screen are accurate and reconciled as much as possible in terms of repeat request times.
- Patient Follow-Up & Feedback:
Provide patients with the opportunity to ask questions regarding their medication management.
Performance Metrics:
Patient Satisfaction: Regular feedback from patients on the clarity of medication advice and overall satisfaction with the remote review process.
Appointment Efficiency: Timely completion of appointments within the appropriate time frame agreed.
Collaboration: Effective communication with the wider healthcare team regarding medication adjustments, concerns, and recommendations.
Reporting and Supervision:
Supervisor: Dr Amrik Gill (GP), Louise Till (Practice Manager)
Reporting Requirements: Weekly updates on the number of appointments completed, key medication issues identified, and follow-up recommendations.
Supervision & Support: Regular check-ins for feedback, support with complex cases.
Audit: Supervising GP to carry out regular audits.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Other Conditions
Criminal Records Disclosure
It is a requirement of this position that a Criminal Records Disclosure from the Disclosure and Barring Service is undertaken.
Confidentiality
The post holder is required to maintain the highest levels of confidentiality, particularly that relating to patients and staff and so must not share or discuss any information that they are privy to within their role with anyone outside of the organisation. All employees are subject to the restrictions set out by the General Data Protection Regulation and Data Protection Act and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within.
The post holder must not at any time use personal data held by the North Staffordshire GP Federation for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the North Staffordshire GP Federation, unless expressly authorised to do so by a member of the Management Team. Further guidance on confidentiality is contained within our Confidentiality Policy.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to the Equalities Act and our in-house Equality and Diversity Policy and to ensure that staff and patients receive equal treatment.
Health and Safety
As an employee of the North Staffordshire GP Federation, the post holder has a duty under the Health and Safety at Work Act 1974, to:
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
Job description
Job responsibilities
North Staffordshire GP Federation Meir Park and Weston Coyney Medical Practice
Job Title: Clinical Pharmacist
Responsible To: Practice Manager
Accountable To: Lead GP
Hours: 15-20 hours per week (over 3-4 days)
Salary: NHS AFC Band 7-8a equivalent dependent on experience
Job Overview
Principal Duties and Responsibilities
- Medication Reviews:
Conduct structured medication reviews with patients with polypharmacy, frailty and long term conditions.
Support the repeat prescribing process, ensuring medicines are prescribed safely and cost-effectively following best practice guidelines.
Provide advice and clinical support on prescribing and medicines optimisation to GPs and wider clinical staff.
Manage patients with complex medication needs, including deprescribing where appropriate.
Support and deliver long-term condition clinics where appropriate (e.g., hypertension, asthma, diabetes) acting within scope of practice.
Deal with hospital letters where there have been medicine changes instigated by the hospital or another provider.
Identify any potential medication issues (e.g., drug interactions, inappropriate prescribing, non-adherence) and make recommendations for improvements.
Discuss the patient's understanding of their medication and offer education on proper use, potential side effects, and lifestyle considerations.
Respond to acute medicine queries from patients and healthcare professionals.
Provide patient-facing consultations via telephone, face to face or via NHS digital platforms.
Provide tailored advice regarding over-the-counter products, alternative treatments, and possible therapy adjustments.
Record and document all recommendations and patient feedback in EMIS Web.
- Appointments:
Patient appointment lengths will vary but an expectation of completing a total of 20 medication review appointments per 4 hour shift.
Appointments will be prioritised based on patient need, medication complexity, and the potential for improving health outcomes through medication management. This will be managed by the management team.
Ensure that each review includes:
Medication history review.
Assessment of medication adherence.
Identification of any adverse effects or concerns.
Suggestions for improvements or adjustments and appropriate and safe medication changes working within your clinical competency.
- Administrative Duties:
Clinical Documentation: Ensure thorough and accurate documentation of all patient interactions, including medication changes, recommendations, and changes in EMIS Web prior to session end.
Follow-up Communication: Send any necessary follow-up information or recommendations to patients via text or via reception as required.
Collaboration: Communicate with the GP team with any concerns or queries via EMIS Web task. Communicate any acute / urgent concerns with the doctor on call for that working day.
Data Entry/Reporting: Maintain accurate logs of completed appointments, recommendations, and patient progress for quality assurance and reporting purposes.
Clinical Research and Updates: Stay up-to-date with the latest clinical guidelines, drug interactions, and evidence-based practices relevant to primary care.
Process medication changes: Process medication changes from hospital letters ensuring that the acute and repeat medication screen are accurate and reconciled as much as possible in terms of repeat request times.
- Patient Follow-Up & Feedback:
Provide patients with the opportunity to ask questions regarding their medication management.
Performance Metrics:
Patient Satisfaction: Regular feedback from patients on the clarity of medication advice and overall satisfaction with the remote review process.
Appointment Efficiency: Timely completion of appointments within the appropriate time frame agreed.
Collaboration: Effective communication with the wider healthcare team regarding medication adjustments, concerns, and recommendations.
Reporting and Supervision:
Supervisor: Dr Amrik Gill (GP), Louise Till (Practice Manager)
Reporting Requirements: Weekly updates on the number of appointments completed, key medication issues identified, and follow-up recommendations.
Supervision & Support: Regular check-ins for feedback, support with complex cases.
Audit: Supervising GP to carry out regular audits.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Other Conditions
Criminal Records Disclosure
It is a requirement of this position that a Criminal Records Disclosure from the Disclosure and Barring Service is undertaken.
Confidentiality
The post holder is required to maintain the highest levels of confidentiality, particularly that relating to patients and staff and so must not share or discuss any information that they are privy to within their role with anyone outside of the organisation. All employees are subject to the restrictions set out by the General Data Protection Regulation and Data Protection Act and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within.
The post holder must not at any time use personal data held by the North Staffordshire GP Federation for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the North Staffordshire GP Federation, unless expressly authorised to do so by a member of the Management Team. Further guidance on confidentiality is contained within our Confidentiality Policy.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to the Equalities Act and our in-house Equality and Diversity Policy and to ensure that staff and patients receive equal treatment.
Health and Safety
As an employee of the North Staffordshire GP Federation, the post holder has a duty under the Health and Safety at Work Act 1974, to:
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
Person Specification
Qualifications
Essential
- MPharm or equivalent degree in Pharmacy
- Postgraduate Diploma in Clinical Pharmacy or equivalent experience
- Independent Prescribing qualification
Skills and Competencies
Essential
- Excellent interpersonal, influencing, and communication skills
- Ability to analyse and interpret complex clinical data
- Strong IT skills including EMIS and Microsoft Office
- Proven ability to prioritise workload and meet deadlines
- Demonstrated ability to work independently and as part of a team
- Demonstrates accountability and professional integrity
Desirable
- Ability to manage change and lead quality improvement projects
Professional Registration
Essential
- Registered Pharmacist with the GPhC
Desirable
- Member of the Royal Pharmaceutical Society
- Working towards or member of the RPS Faculty
Experience
Essential
- Minimum 2 years post-qualification experience
- Sound knowledge of therapeutics and evidence-based medicine
- Understanding of general practice and primary care prescribing principles
- Familiarity with NICE, BNF, and local formulary guidance
Desirable
- Experience of working in primary care or multidisciplinary teams
Personal Attributes
Essential
- Self-motivated, adaptable, and organised
- Commitment to continuous learning and improvement
- Full UK driving licence and access to transport
- Professional indemnity insurance
Person Specification
Qualifications
Essential
- MPharm or equivalent degree in Pharmacy
- Postgraduate Diploma in Clinical Pharmacy or equivalent experience
- Independent Prescribing qualification
Skills and Competencies
Essential
- Excellent interpersonal, influencing, and communication skills
- Ability to analyse and interpret complex clinical data
- Strong IT skills including EMIS and Microsoft Office
- Proven ability to prioritise workload and meet deadlines
- Demonstrated ability to work independently and as part of a team
- Demonstrates accountability and professional integrity
Desirable
- Ability to manage change and lead quality improvement projects
Professional Registration
Essential
- Registered Pharmacist with the GPhC
Desirable
- Member of the Royal Pharmaceutical Society
- Working towards or member of the RPS Faculty
Experience
Essential
- Minimum 2 years post-qualification experience
- Sound knowledge of therapeutics and evidence-based medicine
- Understanding of general practice and primary care prescribing principles
- Familiarity with NICE, BNF, and local formulary guidance
Desirable
- Experience of working in primary care or multidisciplinary teams
Personal Attributes
Essential
- Self-motivated, adaptable, and organised
- Commitment to continuous learning and improvement
- Full UK driving licence and access to transport
- Professional indemnity insurance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Staffordshire GP Federation
Address
Meir Primary Care Centre
Weston Road
Stoke-on-trent
ST3 6AB
United Kingdom
Employer's website
Employer details
Employer name
North Staffordshire GP Federation
Address
Meir Primary Care Centre
Weston Road
Stoke-on-trent
ST3 6AB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A0741-26-0004
Job summary
Harbury Surgery is looking for a qualified Dispenser and to join our small, friendly team. The role is for 25 hours per week, working Monday to Friday from 1.30pm - 6.30pm. The successful candidate must be flexible and able to work confidently within a dispensary in a busy General Practice environment.
We ask for flexibility to cover annual leave and sickness.
Main duties of the job
Main duties of the job:
Main duties will include processing and dispensing prescriptions, managing monitored dosage packs, ordering medication, answering patient queries via telephone and dispensary hatch, and supporting day-to-day dispensary operations.
About us
Harbury Surgery is a proactive, progressive and well established practice spread across 2 sites. Our team of 5 GPs, two practice Nurses' and a wider clinical team that includes Clinical Pharmacists, Social Prescribers and Health and Well Being Practitioners serve almost 6,000 patients. We are also a training practice with a regular team of registrars, medical students and nursing students year round. We all work together to provide a high standard of care to our patients
Our non-clinical team is comprised of the Practice manager, Assistant practice manager, Operations Manager, Dispensary manager, care navigator team/admin team, secretary team and dispensary.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£13.65 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0741-26-0004
Job locations
Mill Street
Harbury
Leamington Spa
Warwickshire
CV33 9HR
United Kingdom
Job description
Job responsibilities
Main duties will include processing and dispensing prescriptions, managing monitored dosage packs, ordering medication, answering patient queries via telephone and dispensary hatch, and supporting day-to-day dispensary operations.
Job description
Job responsibilities
Main duties will include processing and dispensing prescriptions, managing monitored dosage packs, ordering medication, answering patient queries via telephone and dispensary hatch, and supporting day-to-day dispensary operations.
Person Specification
Qualifications
Essential
- Must have an NVQ2 or equivalent accredited course in pharmacy services
Experience
Essential
- Strong communication skills with patients, colleagues and other healthcare professionals
- Able to use your own initiative with the ability to problem solve issues
- Confidentiality is essential
- The successful candidate must be able to demonstrate attention to detail and accuracy when carrying out tasks
Desirable
- Experience of working in Primary Care/General Practice.
- Experience of working with the public in a customer service role.
- Experience of working with EMIS clinical system, Microsoft Office, Word & Excel
- Experience of dosette boxes would be beneficial
Person Specification
Qualifications
Essential
- Must have an NVQ2 or equivalent accredited course in pharmacy services
Experience
Essential
- Strong communication skills with patients, colleagues and other healthcare professionals
- Able to use your own initiative with the ability to problem solve issues
- Confidentiality is essential
- The successful candidate must be able to demonstrate attention to detail and accuracy when carrying out tasks
Desirable
- Experience of working in Primary Care/General Practice.
- Experience of working with the public in a customer service role.
- Experience of working with EMIS clinical system, Microsoft Office, Word & Excel
- Experience of dosette boxes would be beneficial
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Harbury Surgery
Address
Mill Street
Harbury
Leamington Spa
Warwickshire
CV33 9HR
United Kingdom
Employer's website
Employer details
Employer name
Harbury Surgery
Address
Mill Street
Harbury
Leamington Spa
Warwickshire
CV33 9HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2826-26-0023
Job summary
We are a semi-rural dispensing and training practice serving a list size of around 16,700 patients. We are looking for an Advanced Nurse Practitioner (ANP) to join our forward-thinking practice.
This is a key clinical role, supporting same-day and routine patient access, delivering high-quality care through advanced assessment, diagnosis, and treatment. There is always a Duty GP on shift to support as needed.
We are seeking to recruit an ANP who can work a minimum of 15 hours up to 37.5 hours per week. This will include some Friday hours as part of the current shift pattern requirements, ie either a full day, morning or afternoon shift. There is a requirement to cover a mix of 8am starts and 6.30pm finishes as part of the weekly rota. Days and shifts patterns are set and agreed in advance to ensure a work life balance.
The current practice shift pattern is Monday-Friday 8am-6.30pm with occasional Saturdays as required.
Main duties of the job
We are seeking an experienced Advanced Practice Nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of their care. They will demonstrate safe, clinical decision-making and expert care for patients within the general practice. They will work collaboratively with the multi-disciplinary general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing leadership as required.
About us
We are a semi-rural dispensing and training practice serving a list size of around 16,700 patients in addition, we are part of Carlisle Rural Primary Care Network (PCN). The practice operates across 4 sites including: Brampton Main, Brampton White Lion, Corby Hill & Wetheral. Staff can be based at any site in line with clinical rota or operational need
We have 6 GP partners and a Practice Manager & Finance Manager making up the Senior Leadership Team.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2826-26-0023
Job locations
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Job description
Job responsibilities
SCOPE AND PURPOSE OF THE ROLE
To deliver a high standard of patient care as an Advanced Practitioner (AP) in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base
To manage a clinical caseload, dealing with presenting patients needs in a primary care setting
To undertake the assessment and management of patients within the home environment, if required
To actively participate in the delivery of existing targets for General Practice relating to patient care, prescribing and others as deemed by the arrangements in general practice contracting.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
A. CLINICAL ROLE
Have the autonomy to manage and treat patients, using advanced clinical reasoning to assess, diagnose, prescribe, and evaluate care.
Your expertise will support QOF reviews as required and ensure proactive patient management.
Provide care and assessment for patients presenting with undifferentiated, undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making, to establish a diagnosis and management plan
Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports
Where the post holder is an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative framework
Provide safe, evidence-based, cost-effective, individualised patient care
To prioritise health problems and intervene appropriately, including initiation of effective emergency care.
Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
Promote health and well-being through the use of health promotion, health education, screening and therapeutic communication skills
Refer patients directly to other services/agencies as appropriate
Work with multi-disciplinary team within the Practice, and across the wider Health care community to promote integrated and seamless pathways of care
Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
To work within the practice guidelines, policies and protocols.
B. TEACHING AND MENTORING:
We believe in continuous development. As a training practice, we foster a culture of learning. You will have the opportunity, as required, to mentor junior colleagues/trainees
Promote a learning environment for patients and other health professionals.
Contribute to the planning and implementation of the teaching for existing staff, such as medical students, GP registrars, Nurses and Health Care Assistants, within the Practice.
C. PROFESSIONAL ROLE:
Promote evidence-based practice through the use of the latest research-based guidelines and the development of practice-based research.
Monitor the effectiveness of their own clinical practice through the quality assurance strategies such as the use of audit and peer review
Maintain their professional registration
Participate in continuing professional development opportunities to ensure that up-to-date evidence-based knowledge and competence in all aspects of the role is maintained
Work within Code of Professional Conduct appropriate to role.
Record accurate and contemporaneous consultation data in patients records in accordance with the latest guidance and other pertinent standards.
Keep up to date with pertinent health-related policy and work with the practice team to consider the impact and strategies for implementation
Work collaboratively with colleagues within and external to the practice.
Participate in practice meetings and practice management meetings, reporting progress as required.
Participate in audits and inspections as appropriate.
As required work with the senior leadership team and partners to help shape services and mentor others. Get involved in service development, influence best practices, and, if desired, take on lead roles in Safeguarding or End-of-Life Care, helping drive positive change for patients and the wider team.
Job description
Job responsibilities
SCOPE AND PURPOSE OF THE ROLE
To deliver a high standard of patient care as an Advanced Practitioner (AP) in general practice, using advanced autonomous clinical skills, and a broad and in-depth theoretical knowledge base
To manage a clinical caseload, dealing with presenting patients needs in a primary care setting
To undertake the assessment and management of patients within the home environment, if required
To actively participate in the delivery of existing targets for General Practice relating to patient care, prescribing and others as deemed by the arrangements in general practice contracting.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
A. CLINICAL ROLE
Have the autonomy to manage and treat patients, using advanced clinical reasoning to assess, diagnose, prescribe, and evaluate care.
Your expertise will support QOF reviews as required and ensure proactive patient management.
Provide care and assessment for patients presenting with undifferentiated, undiagnosed problems, making use of skills in history taking, physical examination, problem-solving and clinical decision-making, to establish a diagnosis and management plan
Instigate necessary invasive and non-invasive diagnostic tests or investigations and interpret findings/reports
Where the post holder is an independent prescriber: to prescribe safe, effective and appropriate medication as defined by current legislative framework
Provide safe, evidence-based, cost-effective, individualised patient care
To prioritise health problems and intervene appropriately, including initiation of effective emergency care.
Offer a holistic service to patients and their families, developing where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
Promote health and well-being through the use of health promotion, health education, screening and therapeutic communication skills
Refer patients directly to other services/agencies as appropriate
Work with multi-disciplinary team within the Practice, and across the wider Health care community to promote integrated and seamless pathways of care
Contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
To work within the practice guidelines, policies and protocols.
B. TEACHING AND MENTORING:
We believe in continuous development. As a training practice, we foster a culture of learning. You will have the opportunity, as required, to mentor junior colleagues/trainees
Promote a learning environment for patients and other health professionals.
Contribute to the planning and implementation of the teaching for existing staff, such as medical students, GP registrars, Nurses and Health Care Assistants, within the Practice.
C. PROFESSIONAL ROLE:
Promote evidence-based practice through the use of the latest research-based guidelines and the development of practice-based research.
Monitor the effectiveness of their own clinical practice through the quality assurance strategies such as the use of audit and peer review
Maintain their professional registration
Participate in continuing professional development opportunities to ensure that up-to-date evidence-based knowledge and competence in all aspects of the role is maintained
Work within Code of Professional Conduct appropriate to role.
Record accurate and contemporaneous consultation data in patients records in accordance with the latest guidance and other pertinent standards.
Keep up to date with pertinent health-related policy and work with the practice team to consider the impact and strategies for implementation
Work collaboratively with colleagues within and external to the practice.
Participate in practice meetings and practice management meetings, reporting progress as required.
Participate in audits and inspections as appropriate.
As required work with the senior leadership team and partners to help shape services and mentor others. Get involved in service development, influence best practices, and, if desired, take on lead roles in Safeguarding or End-of-Life Care, helping drive positive change for patients and the wider team.
Person Specification
Qualifications
Essential
- Qualified healthcare professional
- Educated to Masters degree as detailed within the HEE document tilted Multi-professional framework for advanced clinical practice in England
- Registered on the appropriate professional register
- Qualified independent prescriber
Desirable
- Teaching / Mentoring experience and /or qualification
Experience
Essential
- At least 2 years of clinical experience as a Nurse Practitioner
- Demonstrate autonomous evidence
- Strong communication and interpersonal skills
- Ability to work independently and as part of a multidisciplinary team
- Commitment to providing patient-centred care
- Knowledge in acute and chronic disease management
Desirable
- Experience of Emergency Care
- Experience of General Practice
Other Essential Criteria
Essential
- Holds current valid driving licence and access to a vehicle to transport to enable travel between sites, training and/or home visits if required.
Person Specification
Qualifications
Essential
- Qualified healthcare professional
- Educated to Masters degree as detailed within the HEE document tilted Multi-professional framework for advanced clinical practice in England
- Registered on the appropriate professional register
- Qualified independent prescriber
Desirable
- Teaching / Mentoring experience and /or qualification
Experience
Essential
- At least 2 years of clinical experience as a Nurse Practitioner
- Demonstrate autonomous evidence
- Strong communication and interpersonal skills
- Ability to work independently and as part of a multidisciplinary team
- Commitment to providing patient-centred care
- Knowledge in acute and chronic disease management
Desirable
- Experience of Emergency Care
- Experience of General Practice
Other Essential Criteria
Essential
- Holds current valid driving licence and access to a vehicle to transport to enable travel between sites, training and/or home visits if required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Brampton Medical Practice
Address
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Employer's website
Employer details
Employer name
Brampton Medical Practice
Address
Brampton Medical Practice
4 Market Place
Brampton
Cumbria
CA8 1NL
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A4784-26-0001
Job summary
An exciting opportunity has arisen for an experienced Receptionist with a passion for delivering exceptional customer service.
Tanworth in Arden Medical Practice, South Warwickshire is seeking an experienced and dedicated individual to join our friendly and supportive Practice Team making a positive impact on the service delivered to our local community. The successful candidate will ideally work 22-26 hours per week; Mondays and Wednesdays would be essential.
Main duties of the job
Key Responsibilities:
- Ensure the smooth operation of our reception desk with professionalism and organisation.
- Answering calls, reviewing emails, inbound documents and prescription requests.
- Act as the primary point of contact, ensuring clear communication between patients, clinicians, and our practice team. Helping signpost patients to services.
- Deliver consistently high standards of customer service at all times.
We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service. Key attributes we are looking for include:
- Previous experience in medical/healthcare reception roles.
- Excellent communication skills with a clear and polite telephone manner.
- Ability to maintain confidentiality and discretion regarding patient information.
- Experience in handling sensitive situations with empathy and professionalism.
- Strong teamwork and independent problem-solving abilities.
- Proficient in IT and general administration tasks.
About us
Tanworth in Arden Medical Practice is a well-established practice with a strong collaborative ethos, guided by our core values of Respect, Teamwork, Learning and Compassion.
We provide an effective and responsive service delivery model, supporting continuity of care and triage of patient needs. Our wider team includes a variety of ARRS roles, enhancing patient care and supporting GP workload.
We have a keen focus on staff health and well-being ensuring a balanced work/life approach.
We are part of Arden Primary Care Network (PCN), offering opportunities to engage in wider system working. Our GP Partners and management team ensure effective relationships with PCN Clinical Leads and supporting staff.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A4784-26-0001
Job locations
The Birches
Broad Lane
Solihull
B94 5DY
United Kingdom
Job description
Job responsibilities
Job responsibilities
The Role:
To ensure the smooth running of the reception desk in a professional and organised manner. To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of your practice team and to provide a high standard of customer services at all times.
Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
Duties:
1. Greet all patients on arrival ensuring all patients are checked in either manually or via the patient touch screen
2. To answer the telephone dealing with or redirecting enquiries.
3. To handle all face to face general enquiries, referring where necessary.
4. Make new and follow-up appointments including booking interpreters when needed.
5. To be responsible for the call and recall of patient lists as instructed by the Practice Manager including the recall for immunisation/smear targets and test recalls.
6. Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required.
7. Generate electronic/online repeat prescription requests and allocate as instructed. Prepare repeat prescriptions following practice protocol and set out for verification and signature of doctor.
8. Record requests for home visits and ensure that they are recorded and passed onto relevant clinician.
9. Register new patients following practice policy including enabling secure online access to patients medical records and booking patients for new registration health checks.
10. Open mail and distribute as appropriate. Leave private, confidential and personal mail unopened in Practice Managers tray as directed..
11. Maintain computer databases including the patients PDS records.
12. Ensure that the External and Internal email accounts are viewed on a daily basis and the Workflow tasks are completed appropriately. Log outgoing post/mail as necessary and take responsibility of posting at the end of the day.
13. Take responsibility of the daily incoming electronic document management & the online PATCHS consultation forms
14. Offer all services to patients including, extended opening hours & Community Pharmacy Consultation Services (CPCS) and any future new initiatives.
15. Enter appropriate read codes as instructed by practice.
16. Ensure that there is enough supply of stationary/equipment in all consulting rooms.
17. Ensure that all clinic attendance appointments are confirmed prior to appointment date as per allocation of tasks.
18. Leave reception area tidy and ready for incoming colleagues. Use the EMIS Web as instructed to communicate any outstanding queries to colleagues.
19. Staff working in the evening, to make sure that the premises are fully vacated by patients . Ensuring that the premises are securely locked.
20. Undertake any other duties as instructed by management.
This job description may need to be reviewed or revised from time to time as the practice develops.
Confidentiality
The post holder will:
- Maintain strict confidentiality regarding all patient, staff and practice information.
- Comply with GDPR, NHS confidentiality requirements and practice policies.
- Only disclose confidential information to authorised individuals in accordance with practice procedures.
Health and Safety
The successful candidate will:
- Follow all practice Health & Safety and Infection Prevention and Control policies.
- Maintain a safe, clean and tidy working environment.
- Report hazards, incidents and risks promptly.
- Attend mandatory training, including annual infection control training.
- Support safeguarding responsibilities for children and vulnerable adults.
Equality, Diversity and Inclusion
The post holder will:
- Treat all patients, carers and colleagues with dignity, respect and compassion.
- Promote equality and diversity in accordance with current legislation and practice policies.
- Provide a welcoming, inclusive and non-judgemental service to everyone.
Personal and Professional Development
The successful candidate will:
- Participate in annual appraisals and performance reviews.
- Undertake mandatory and role-specific training.
- Take responsibility for their own learning and professional development.
Quality
The post holder will:
- Maintain high standards of patient care and customer service.
- Work collaboratively with the wider practice team.
- Manage their workload effectively and contribute to service improvements.
- Report quality or safety concerns appropriately.
Communication
The successful candidate will:
- Communicate professionally and effectively with patients, colleagues and external organisations.
- Recognise and respond to patients' individual communication needs.
- Work as a supportive and valued member of the practice team.
Job description
Job responsibilities
Job responsibilities
The Role:
To ensure the smooth running of the reception desk in a professional and organised manner. To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of your practice team and to provide a high standard of customer services at all times.
Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
Duties:
1. Greet all patients on arrival ensuring all patients are checked in either manually or via the patient touch screen
2. To answer the telephone dealing with or redirecting enquiries.
3. To handle all face to face general enquiries, referring where necessary.
4. Make new and follow-up appointments including booking interpreters when needed.
5. To be responsible for the call and recall of patient lists as instructed by the Practice Manager including the recall for immunisation/smear targets and test recalls.
6. Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required.
7. Generate electronic/online repeat prescription requests and allocate as instructed. Prepare repeat prescriptions following practice protocol and set out for verification and signature of doctor.
8. Record requests for home visits and ensure that they are recorded and passed onto relevant clinician.
9. Register new patients following practice policy including enabling secure online access to patients medical records and booking patients for new registration health checks.
10. Open mail and distribute as appropriate. Leave private, confidential and personal mail unopened in Practice Managers tray as directed..
11. Maintain computer databases including the patients PDS records.
12. Ensure that the External and Internal email accounts are viewed on a daily basis and the Workflow tasks are completed appropriately. Log outgoing post/mail as necessary and take responsibility of posting at the end of the day.
13. Take responsibility of the daily incoming electronic document management & the online PATCHS consultation forms
14. Offer all services to patients including, extended opening hours & Community Pharmacy Consultation Services (CPCS) and any future new initiatives.
15. Enter appropriate read codes as instructed by practice.
16. Ensure that there is enough supply of stationary/equipment in all consulting rooms.
17. Ensure that all clinic attendance appointments are confirmed prior to appointment date as per allocation of tasks.
18. Leave reception area tidy and ready for incoming colleagues. Use the EMIS Web as instructed to communicate any outstanding queries to colleagues.
19. Staff working in the evening, to make sure that the premises are fully vacated by patients . Ensuring that the premises are securely locked.
20. Undertake any other duties as instructed by management.
This job description may need to be reviewed or revised from time to time as the practice develops.
Confidentiality
The post holder will:
- Maintain strict confidentiality regarding all patient, staff and practice information.
- Comply with GDPR, NHS confidentiality requirements and practice policies.
- Only disclose confidential information to authorised individuals in accordance with practice procedures.
Health and Safety
The successful candidate will:
- Follow all practice Health & Safety and Infection Prevention and Control policies.
- Maintain a safe, clean and tidy working environment.
- Report hazards, incidents and risks promptly.
- Attend mandatory training, including annual infection control training.
- Support safeguarding responsibilities for children and vulnerable adults.
Equality, Diversity and Inclusion
The post holder will:
- Treat all patients, carers and colleagues with dignity, respect and compassion.
- Promote equality and diversity in accordance with current legislation and practice policies.
- Provide a welcoming, inclusive and non-judgemental service to everyone.
Personal and Professional Development
The successful candidate will:
- Participate in annual appraisals and performance reviews.
- Undertake mandatory and role-specific training.
- Take responsibility for their own learning and professional development.
Quality
The post holder will:
- Maintain high standards of patient care and customer service.
- Work collaboratively with the wider practice team.
- Manage their workload effectively and contribute to service improvements.
- Report quality or safety concerns appropriately.
Communication
The successful candidate will:
- Communicate professionally and effectively with patients, colleagues and external organisations.
- Recognise and respond to patients' individual communication needs.
- Work as a supportive and valued member of the practice team.
Person Specification
Qualifications
Essential
- Experience working in a medical setting
- GCSE grades A to C
Desirable
- Experience using Emis Clinical System
Person Specification
Qualifications
Essential
- Experience working in a medical setting
- GCSE grades A to C
Desirable
- Experience using Emis Clinical System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tanworth in Arden Medical Practice
Address
The Birches
Broad Lane
Solihull
B94 5DY
United Kingdom
Employer's website
Employer details
Employer name
Tanworth in Arden Medical Practice
Address
The Birches
Broad Lane
Solihull
B94 5DY
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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GP Receptionist / Administrator
Pimlico Health @ The Marven View all jobs
Posted 1 month(s) ago
Reference: A0859-26-0014
Job summary
A GP practice receptionist/administrator's job involves a mix of front-facing patient support and back-office administrative tasks, including greeting patients, answering phones, scheduling appointments, processing registrations, managing correspondence, handling prescriptions, and data entry into the practice's computer system. They are crucial for the smooth operation of the practice, requiring strong communication, organization, and IT skills.
Main duties of the job
Patient and Visitor Interaction
- Receive and direct patients, visitors, and staff in person or over the phone.
- Provide general assistance and answer general enquiries about services and results.
- Assist patients in accessing the most appropriate healthcare professional.
Appointments and scheduling
- Book new and follow-up appointments.
- Manage the appointment system and deal with the reception area.
Administration and data management
- Process new patient registrations and handle patient records.
- File, retrieve, scan, and manage patient-related documents and correspondence.
- Enter data into computer systems.
- Process and prepare repeat prescriptions.
Communication and support
- Answer and route incoming telephone calls and take messages.
- Handle incoming and outgoing correspondence and mail.
- Provide secretarial and administrative support to the doctors, nurses, and practice manager.
- Action task requests from clinical staff and external health organisations.
About us
We are an NHS GP Practice. Our doctors have been serving the community of Pimlico and Westminster for many years. We provide a range of dedicated services within our practice including diabetes, paediatric clinic, chronic disease management and home visiting service.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£12.71 to £13.45 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A0859-26-0014
Job locations
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Job description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, patient deductions, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Job description
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, patient deductions, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Knowledge
Desirable
- SystmOne experience
Person Specification
Knowledge
Desirable
- SystmOne experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pimlico Health @ The Marven
Address
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Employer's website
Employer details
Employer name
Pimlico Health @ The Marven
Address
46-50
Lupus Street
London
SW1V 3EB
United Kingdom
Employer's website
Apply Now
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Operations and Workforce Manager
Southwell Medical Practice View all jobs
Posted 1 month(s) ago
Reference: A2894-26-0001
Job summary
An exciting opportunity has arisen to join Southwell Medical Centre as our new Operations and Workforce Manager.
We are looking for an experienced, enthusiastic and highly organised individual to join our leadership team and play a pivotal role in supporting the smooth and effective running of our thriving practice.
This is a varied and rewarding management position with responsibility for workforce management, recruitment, staff wellbeing, HR administration, facilities management, governance support, patient engagement and operational improvement.
The successful candidate will work closely with the Practice Manager and GP Partners to ensure the practice continues to provide high-quality, safe and accessible healthcare services to our growing patient population.
This role would suit an experienced Deputy Practice Manager, Operations Manager or HR Manager.
Main duties of the job
You will lead on all aspects of workforce administration and support, including:
- Managing recruitment campaigns and advertising vacancies
- Coordinating interviews and onboarding processes
- Managing pre-employment checks and safer recruitment requirements
- Maintaining personnel records and employee files
- Monitoring professional registrations and compliance requirements
- Managing DBS, indemnity, occupational health and immunisation records
- Supporting induction programmes for new staff
- Maintaining staff handbook content and workforce procedures
- Supporting appraisal, disciplinary, capability and attendance processes
- Coordinating mandatory training compliance
- Producing national workforce returns and reports
- Supporting employee wellbeing initiatives
- Lead the Patient Participation Group (PPG)
- Coordinate patient engagement activities
- Analyse patient feedback and trends
- Lead "You Said, We Did" communications
- Support the management of patient complaints and compliments
- Identify opportunities for service improvement based on patient feedback
- Manage premises maintenance and repairs
- Coordinate contractors and service providers
- Oversee PAT testing and equipment calibration schedules
- Manage clinical waste contracts and compliance
- Maintain surgery and locum insurance arrangements
- Support business continuity and resilience planning
- Ensure a safe and effective working environment for staff and patients
About us
Southwell Medical Centre is a semi-rural practice in the heart of Nottinghamshire, serving a patient population of circa 12300 patients.
We have a large multi-disciplinary clinical team including permanently employed staff as well as ARRS staff employed by our PCN.
We are a really friendly team, looking to maintain excellent levels of patient care.
We offer enrolment into the NHS Pension Scheme, have on-site parking and also offer an employee assistance programme.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2894-26-0001
Job locations
The Rope Walk
Southwell
Nottinghamshire
NG25 0AL
United Kingdom
Job description
Job responsibilities
The successful candidate will work closely with the Practice Manager and GP Partners to ensure the practice continues to provide high-quality, safe and accessible healthcare services to our growing patient population.
Job description
Job responsibilities
The successful candidate will work closely with the Practice Manager and GP Partners to ensure the practice continues to provide high-quality, safe and accessible healthcare services to our growing patient population.
Person Specification
Qualifications
Essential
- GCSE English and Mathematics (or equivalent)
- Evidence of continued professional development
Desirable
- CIPD qualification or equivalent HR qualification
- Management qualification
- IOSH or NEBOSH qualification
Experience
Essential
- Experience of staff management or supervision
- Experience of recruitment and employment processes
- Experience of managing confidential information
- Experience of implementing policies and procedures
- Experience of working within a busy operational environment
- Strong organisational and planning skills
Desirable
- GP practice or primary care experience
- NHS experience
- Workforce planning experience
- Facilities management experience
- Patient engagement or PPG experience
- Information Governance and DSP Toolkit experience
Skills
Essential
- Excellent communication and interpersonal skills
- Strong organisational and workload management abilities
- Ability to manage competing priorities
- High level of attention to detail
- Ability to work independently and as part of a leadership team
- Competent IT skills including Microsoft Office applications
Person Specification
Qualifications
Essential
- GCSE English and Mathematics (or equivalent)
- Evidence of continued professional development
Desirable
- CIPD qualification or equivalent HR qualification
- Management qualification
- IOSH or NEBOSH qualification
Experience
Essential
- Experience of staff management or supervision
- Experience of recruitment and employment processes
- Experience of managing confidential information
- Experience of implementing policies and procedures
- Experience of working within a busy operational environment
- Strong organisational and planning skills
Desirable
- GP practice or primary care experience
- NHS experience
- Workforce planning experience
- Facilities management experience
- Patient engagement or PPG experience
- Information Governance and DSP Toolkit experience
Skills
Essential
- Excellent communication and interpersonal skills
- Strong organisational and workload management abilities
- Ability to manage competing priorities
- High level of attention to detail
- Ability to work independently and as part of a leadership team
- Competent IT skills including Microsoft Office applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Southwell Medical Practice
Address
The Rope Walk
Southwell
Nottinghamshire
NG25 0AL
United Kingdom
Employer's website
https://www.southwellmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Southwell Medical Practice
Address
The Rope Walk
Southwell
Nottinghamshire
NG25 0AL
United Kingdom
Employer's website
https://www.southwellmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: A1040-26-0004
Job summary
PLEASE SEND CVs ONLY TO APPLY - [email protected]
A receptionist / administrator is required for our busy inner-city practice in a purpose-built health centre.
Experience preferred but full training will be provided.
This is a varied and interesting role supporting the clinical team to deliver high quality care for our patients. Applicants should be enthusiastic, caring and conscientious and be able to work well as part of a team.
You should be able to demonstrate excellent communication skills and experience of working in a GP Surgery or customer service would be a bonus.
Applicants must understand the principles of confidentiality and be keen to represent the surgery in a sensitive, friendly, efficient and competent manner.
The position is part time working 20 hours per week.
Flexibility of hours is essential to meet the needs of the business.
Suitable candidates will be expected to be available for both mornings and afternoons and for sickness and holiday cover.
Main duties of the job
- Call handling
- Online Triage Administration
- Reception (Front Office)
- Registrations
- Emails / admin / tasks
- Sample handling
- Scanning / Filing / Coding
About us
We are a modern, friendly family orientated practice and have around 11000 patients, with 6 GPs offering a mix of routine and urgent on-the-day appointments.
Our team consists of a Practice Nurse, Pharmacist Advanced Practitioner, Clinical Pharmacist, Physician Assistant, Mental Health Practitioner and 2 HCAs.
We are a training practice and currently have 7 GP trainees at the practice as well as medical students.
Excellent supportive admin/reception team
We have two GP Partners, a Practice Manager, an Operational Manager and a Reception Team Leader all overseeing day-to-day operations.
We are part of the Clayton, Beswick and Openshaw Primary Care Network (PCN) and work collaboratively to deliver key services.
There is on-site parking, and you will automatically join the NHS Pension Scheme.
CQC rating Good
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1040-26-0004
Job locations
1344 Ashton Old Road
Manchester
M11 1JG
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the post holder however, there may be on occasion, a requirement to carry out other tasks.
Duties and Responsibilities
The post holder must be able to undertake all aspects of front-office reception and back-office administration functions. Duties may vary according to workload and staffing levels and will be carried out under the direction of the management team.
Reception & Patient-Facing Duties
- Provide cover at reception during practice hours, including handovers at shift changes and covering staff leave or sickness.
- Receive, assist and care navigate patients appropriately, either in person or by telephone.
- Telephone calls are answered promptly in line with the practice protocol
- Make external calls on behalf of the practice to patients or external agencies
- Manage the appointments system, including triage and booking, amending, and cancelling appointments.
- Organise requests for home visits and appropriate paperwork
- Handle difficult / distressed patients with tact and diplomacy
- Advise patients with regards to the practices complaints procedure
- Ensure the patients details are up to date e.g. correct telephone number
- Handle patient enquiries and signpost appropriately to clinicians or external services.
- Chaperone clinicians when requested in line with the practice chaperone policy
- Maintain a tidy and welcoming reception area, including displays and noticeboards.
- Register new patients and process patient deductions.
- Provide clear communication and guidance to patients in line with current practice policies.
Administrative Duties
- Ensure administrative tasks are completed in a timely manner.
- Manage incoming and outgoing mail, both paper and electronic.
- Process and action clinical documents via Docman, including coding and patient recalls.
- Process repeat prescriptions in line with practice protocols.
- Maintain accurate and up-to-date patient records, including data entry, locating records and re-filing
- Order and monitor office and clinical supplies, including stationery.
- Provide support to the clinical and administrative teams (filing, scanning, photocopying, data input).
- Liaise with EMIS / ICB IT Helpdesk when required.
- Requests from colleagues are responded to willingly
- Understand the need for continued training and self-development. Participating in any training programme implemented by the practice.
- Be aware of security measures within the practice to always ensure patient and staff security.
Job description
Job responsibilities
The following are the core responsibilities of the post holder however, there may be on occasion, a requirement to carry out other tasks.
Duties and Responsibilities
The post holder must be able to undertake all aspects of front-office reception and back-office administration functions. Duties may vary according to workload and staffing levels and will be carried out under the direction of the management team.
Reception & Patient-Facing Duties
- Provide cover at reception during practice hours, including handovers at shift changes and covering staff leave or sickness.
- Receive, assist and care navigate patients appropriately, either in person or by telephone.
- Telephone calls are answered promptly in line with the practice protocol
- Make external calls on behalf of the practice to patients or external agencies
- Manage the appointments system, including triage and booking, amending, and cancelling appointments.
- Organise requests for home visits and appropriate paperwork
- Handle difficult / distressed patients with tact and diplomacy
- Advise patients with regards to the practices complaints procedure
- Ensure the patients details are up to date e.g. correct telephone number
- Handle patient enquiries and signpost appropriately to clinicians or external services.
- Chaperone clinicians when requested in line with the practice chaperone policy
- Maintain a tidy and welcoming reception area, including displays and noticeboards.
- Register new patients and process patient deductions.
- Provide clear communication and guidance to patients in line with current practice policies.
Administrative Duties
- Ensure administrative tasks are completed in a timely manner.
- Manage incoming and outgoing mail, both paper and electronic.
- Process and action clinical documents via Docman, including coding and patient recalls.
- Process repeat prescriptions in line with practice protocols.
- Maintain accurate and up-to-date patient records, including data entry, locating records and re-filing
- Order and monitor office and clinical supplies, including stationery.
- Provide support to the clinical and administrative teams (filing, scanning, photocopying, data input).
- Liaise with EMIS / ICB IT Helpdesk when required.
- Requests from colleagues are responded to willingly
- Understand the need for continued training and self-development. Participating in any training programme implemented by the practice.
- Be aware of security measures within the practice to always ensure patient and staff security.
Person Specification
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Person Specification
Qualifications
Essential
- GCSE educated.
- Good timekeeping and punctuality.
- Empathy, compassion and acceptance of others' beliefs and cultures is non-negotiable.
- Excellent Customer Service experience.
- Computer literate in all Office 365 (Teams / Excel / Word etc)
- Good Listening skills and attention to detail and accuracy.
- Professional verbal and written communication skills are essential.
- Excellent command of spoken and written English.
- Able to demonstrate flexibility and adaptability in a changing environment.
- Able to work constructively with internal and external parties to resolve issues.
- Ability to work under pressure while maintaining a positive professional attitude.
- Ability to work as part of the team.
- Able to multi-task and prioritise.
Desirable
- Experience working in a GP Practice preferred.
- Experience of using EMIS Web preferred.
- Understanding of additional languages advantageous.
- Knowledge of medical terminology.
Confidentiality, Professional Conduct and Workplace Safety
Essential
- You will be expected to always maintain the highest standards of confidentiality, in line with practice policies and legal requirements. This applies to information about patients, colleagues, and the business operations of the practice.
- Confidential information must only be shared with authorised personnel and within the bounds of applicable data protection policies.
- Employment Acts and Codes of Practice
- Comply with employment legislation and codes of good practice
- Health & Safety
- In accordance with the Health & Safety At Work Act 1974 and other supplementary legislation required to take reasonable care to avoid injury during the course of work and co-operate with the practice and others in meeting statutory requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Florence House Medical Practice
Address
1344 Ashton Old Road
Manchester
M11 1JG
United Kingdom
Employer's website
https://www.florencehousesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Florence House Medical Practice
Address
1344 Ashton Old Road
Manchester
M11 1JG
United Kingdom
Employer's website
https://www.florencehousesurgery.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Patient Care Advisor - Receptionist
St Peter’s Medical Centre View all jobs
Posted 1 month(s) ago
Reference: A1026-26-0013
Job summary
Are you a friendly, organised and compassionate person who enjoys helping others and thrives in a busy, team-focused environment? If so, we would love to hear from you.
St Peters Health Centre is looking for an enthusiastic Patient Care Advisor (PCA) to join our practice team. As one of the first points of contact for our patients, you will play an important role in making sure every patient feels welcomed, listened to and supported.
This is a varied and rewarding role combining excellent customer service with reception and administrative duties. You will help patients access the right care by managing appointment requests, providing clear information, supporting the use of digital services such as SystmConnect and the NHS App, and signposting patients to appropriate NHS and community services.
Youll be joining a busy, supportive practice where teamwork and providing an excellent patient experience are at the heart of what we do. We are looking for someone with strong communication and customer service skills who can remain calm under pressure, use their initiative and work positively as part of a wider multidisciplinary team. Previous general practice experience is desirable, but a willingness to learn and develop is equally important.
If you are approachable, adaptable and passionate about helping people access the right care, we would be delighted to receive your application.
Main duties of the job
As a Patient Care Advisor, you will be at the heart of the practice, helping patients access the care and support they need while ensuring their experience with us is positive, efficient and compassionate.
Your day will be varied and will involve communicating with patients face-to-face, by telephone and through our digital systems. You will listen to patients, understand what they need and help them navigate the most appropriate route for their care. This may include arranging appointments, supporting online requests, providing information or directing patients to other NHS and community services.
Alongside patient-facing work, you will carry out a range of administrative tasks to support our clinical team and keep practice services running smoothly. Accuracy, confidentiality and good communication are therefore essential.
You will work closely with GPs, nurses, other healthcare professionals and administrative colleagues, supporting one another during busy periods and responding to the changing needs of the practice.
This is a busy and responsible role where no two days are quite the same. It would suit someone who enjoys working with people, can prioritise effectively and takes pride in providing excellent service to patients.
About us
St Peters Health Centre is a busy, friendly GP practice committed to providing high-quality, compassionate care to our patients. We are proud of our supportive working environment and the contribution every member of our team makes to the care we provide.
Our practice brings together GPs, nurses, healthcare professionals and a dedicated administrative and patient care team. We work collaboratively, recognising that every role is important in ensuring our patients receive a positive experience and can access the right care at the right time.
We are looking for people who share our values: treating patients and colleagues with kindness and respect, communicating well, taking responsibility for their work and being willing to support others when things get busy.
Primary care is constantly evolving, and we encourage our team to embrace new ways of working, contribute ideas and develop their knowledge and skills. Training, annual appraisal and ongoing professional development form part of the role.
If you enjoy being part of a hardworking team where your contribution matters and where you can make a genuine difference to patients every day, St Peters Health Centre is a great place to work.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£13.69 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1026-26-0013
Job locations
St Peter's Health Centre
30-36 Oxford Street
Brighton
BN1 4LA
United Kingdom
Job description
Job responsibilities
Patient Care Advisor (PCA) Job Description
Responsible to: Patient Care Advisor Team Leader / Patient Care Advisor Manager Accountable to: Patient Care Advisor Manager / Practice Manager Hours: As agreed, with flexibility required to meet service needs.
Job PurposeThe Patient Care Advisor (PCA) is the first point of contact for patients accessing the practice and plays a vital role in delivering an efficient, professional and compassionate service.
The post holder will provide high-quality reception and administrative support, ensuring patients are signposted to the most appropriate service while supporting the safe and effective operation of the practice. You will work collaboratively with the wider multidisciplinary team to provide an excellent patient experience and contribute to the smooth running of practice services.
Patient Reception and Customer ServiceWelcome patients and visitors in a courteous, professional and compassionate manner. Provide excellent customer service both face-to-face and over the telephone, dealing with enquiries sensitively and efficiently. Maintain patient confidentiality, manage difficult conversations calmly and professionally, and promote a positive image of the practice.
Telephone Handling and Patient AccessAnswer incoming calls promptly and courteously, assess patient needs using agreed protocols and signpost appropriately. Book, amend and cancel appointments using SystmOne and manage appointment requests in accordance with practice policies and total triage processes. Take accurate messages and ensure timely communication with clinicians and colleagues.
Digital Patient SupportSupport patients who are unable to complete SystmConnect requests independently and complete requests on their behalf where appropriate. Promote and support the use of the NHS App, SystmConnect and other online services, ensuring sufficient information is obtained to enable appropriate clinical triage.
Appointment ManagementBook, amend and cancel appointments across clinical services, ensuring patients are booked into the most appropriate appointment type. Explain appointment processes clearly and escalate urgent clinical concerns in accordance with practice policy.
Patient Navigation and SignpostingHelp patients access the most appropriate NHS or community service. This includes Pharmacy First, community pharmacies, NHS 111, urgent treatment centres, community services, social prescribing, mental health services, local authority services and voluntary organisations.
Registration and Patient AdministrationProcess new patient and temporary resident registrations, update demographic information, verify identity where required and maintain accurate patient records.
Clinical and General AdministrationProvide administrative support to the clinical team, including raising pathology and diagnostic test requests where authorised, booking interpreters, processing post, scanning and workflowing clinical correspondence and supporting wider practice administrative processes.
Information Management and GovernanceMaintain accurate and timely information within SystmOne, follow document management procedures and comply with GDPR and Information Governance requirements. Confidentiality must be maintained at all times.
Team WorkingWork collaboratively with clinicians and the wider practice team, support colleagues during busy periods and provide cover across reception positions. Participate in team meetings and contribute to service development and improvement.
Quality, Safety and EqualityFollow practice policies and procedures, report incidents and patient safety concerns and participate in audits and continuous improvement. Comply with safeguarding, infection prevention and Health & Safety requirements and promote equality, diversity and inclusion.
Personal DevelopmentParticipate in annual appraisal, complete mandatory training and maintain ongoing professional development.
Other DutiesThis job description is not exhaustive and may be amended to meet the changing needs of the practice.
Job description
Job responsibilities
Patient Care Advisor (PCA) Job Description
Responsible to: Patient Care Advisor Team Leader / Patient Care Advisor Manager Accountable to: Patient Care Advisor Manager / Practice Manager Hours: As agreed, with flexibility required to meet service needs.
Job PurposeThe Patient Care Advisor (PCA) is the first point of contact for patients accessing the practice and plays a vital role in delivering an efficient, professional and compassionate service.
The post holder will provide high-quality reception and administrative support, ensuring patients are signposted to the most appropriate service while supporting the safe and effective operation of the practice. You will work collaboratively with the wider multidisciplinary team to provide an excellent patient experience and contribute to the smooth running of practice services.
Patient Reception and Customer ServiceWelcome patients and visitors in a courteous, professional and compassionate manner. Provide excellent customer service both face-to-face and over the telephone, dealing with enquiries sensitively and efficiently. Maintain patient confidentiality, manage difficult conversations calmly and professionally, and promote a positive image of the practice.
Telephone Handling and Patient AccessAnswer incoming calls promptly and courteously, assess patient needs using agreed protocols and signpost appropriately. Book, amend and cancel appointments using SystmOne and manage appointment requests in accordance with practice policies and total triage processes. Take accurate messages and ensure timely communication with clinicians and colleagues.
Digital Patient SupportSupport patients who are unable to complete SystmConnect requests independently and complete requests on their behalf where appropriate. Promote and support the use of the NHS App, SystmConnect and other online services, ensuring sufficient information is obtained to enable appropriate clinical triage.
Appointment ManagementBook, amend and cancel appointments across clinical services, ensuring patients are booked into the most appropriate appointment type. Explain appointment processes clearly and escalate urgent clinical concerns in accordance with practice policy.
Patient Navigation and SignpostingHelp patients access the most appropriate NHS or community service. This includes Pharmacy First, community pharmacies, NHS 111, urgent treatment centres, community services, social prescribing, mental health services, local authority services and voluntary organisations.
Registration and Patient AdministrationProcess new patient and temporary resident registrations, update demographic information, verify identity where required and maintain accurate patient records.
Clinical and General AdministrationProvide administrative support to the clinical team, including raising pathology and diagnostic test requests where authorised, booking interpreters, processing post, scanning and workflowing clinical correspondence and supporting wider practice administrative processes.
Information Management and GovernanceMaintain accurate and timely information within SystmOne, follow document management procedures and comply with GDPR and Information Governance requirements. Confidentiality must be maintained at all times.
Team WorkingWork collaboratively with clinicians and the wider practice team, support colleagues during busy periods and provide cover across reception positions. Participate in team meetings and contribute to service development and improvement.
Quality, Safety and EqualityFollow practice policies and procedures, report incidents and patient safety concerns and participate in audits and continuous improvement. Comply with safeguarding, infection prevention and Health & Safety requirements and promote equality, diversity and inclusion.
Personal DevelopmentParticipate in annual appraisal, complete mandatory training and maintain ongoing professional development.
Other DutiesThis job description is not exhaustive and may be amended to meet the changing needs of the practice.
Person Specification
Experience
Essential
- Previous experience in a customer service, reception, administrative or other public-facing role.
- Experience of dealing with people by telephone and/or face-to-face in a professional environment.
- Experience of using IT systems and accurately entering, retrieving and maintaining information.
- Experience of working effectively as part of a team.
- Experience of managing a varied workload and prioritising tasks in a busy environment.
Desirable
- Previous experience of working within General Practice or another NHS/healthcare setting.
- Previous experience in a busy GP reception or patient-facing environment.
- Experience of using SystmOne and/or SystmConnect.
- Experience of supporting patients to use the NHS App or other digital healthcare services.
- Knowledge or experience of patient navigation, signposting and NHS primary care pathways.
Qualifications
Essential
- Good standard of general education, including GCSE English and Maths (or equivalent).
- Good level of written and spoken English.
- Evidence of willingness to undertake training and continued learning relevant to the role.
Desirable
- Relevant qualification in customer service, business administration, healthcare or a related field.
- Previous training or recognised qualification relevant to working within a healthcare or patient-facing environment.
- Evidence of additional training in areas such as safeguarding, confidentiality, Information Governance or customer care.
Person Specification
Experience
Essential
- Previous experience in a customer service, reception, administrative or other public-facing role.
- Experience of dealing with people by telephone and/or face-to-face in a professional environment.
- Experience of using IT systems and accurately entering, retrieving and maintaining information.
- Experience of working effectively as part of a team.
- Experience of managing a varied workload and prioritising tasks in a busy environment.
Desirable
- Previous experience of working within General Practice or another NHS/healthcare setting.
- Previous experience in a busy GP reception or patient-facing environment.
- Experience of using SystmOne and/or SystmConnect.
- Experience of supporting patients to use the NHS App or other digital healthcare services.
- Knowledge or experience of patient navigation, signposting and NHS primary care pathways.
Qualifications
Essential
- Good standard of general education, including GCSE English and Maths (or equivalent).
- Good level of written and spoken English.
- Evidence of willingness to undertake training and continued learning relevant to the role.
Desirable
- Relevant qualification in customer service, business administration, healthcare or a related field.
- Previous training or recognised qualification relevant to working within a healthcare or patient-facing environment.
- Evidence of additional training in areas such as safeguarding, confidentiality, Information Governance or customer care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Peter’s Medical Centre
Address
St Peter's Health Centre
30-36 Oxford Street
Brighton
BN1 4LA
United Kingdom
Employer's website
Employer details
Employer name
St Peter’s Medical Centre
Address
St Peter's Health Centre
30-36 Oxford Street
Brighton
BN1 4LA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5898-26-0002
Job summary
The GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery. Acting as a key point of contact for patients, clinical staff, external healthcare providers, and other stakeholders, the Administrator is responsible for supporting the delivery of high-quality primary healthcare services through effective administration, communication, and organisational skills.
This position requires a professional, patient-focused individual who is able to work accurately in a fast-paced healthcare environment while maintaining confidentiality and adhering to NHS policies, procedures, and regulations. The GP Surgery Administrator contributes significantly to patient experience by providing efficient appointment management, maintaining accurate patient records, supporting clinical workflows, and assisting with various operational functions within the practice.
As a member of the wider practice team, the Administrator works collaboratively with GPs, nurses, healthcare assistants, management staff, and external organisations to ensure that patients receive timely and effective care. The role demands excellent interpersonal skills, attention to detail, adaptability, and a commitment to delivering exceptional customer service.
Main duties of the job
Responsibilities include:
- Managing GP, nurse, and clinician appointment schedules.
- Supporting appointment optimisation to maximise clinical capacity.
- Monitoring waiting times and supporting patient access initiatives.
- Processing referrals to secondary care services and community healthcare providers.
- Tracking referral outcomes and following up outstanding information when required.
- Supporting urgent and routine appointment workflows.
- Assisting with patient recall programmes and healthcare campaigns.
The Administrator must understand appointment procedures and be able to prioritise patient needs appropriately while following established practice protocols.
The position offers an opportunity to make a meaningful contribution to the healthcare system while working within a supportive, multidisciplinary environment dedicated to improving the health and wellbeing of the local community.
About us
The practice provides comprehensive primary healthcare services to patients living in Buckhurst Hill and the surrounding areas, delivering accessible, high-quality, patient-centred care through a multidisciplinary team of healthcare professionals.
The practice is committed to promoting the health and wellbeing of its local community by offering a wide range of medical services, including routine GP consultations, chronic disease management, vaccinations, health screenings, preventive healthcare, and referral services. We work closely with patients, carers, community services, and local healthcare providers to ensure coordinated and effective care. [kingsmedic...ntre.co.uk], [cqc.org.uk]
The practice operates with a multidisciplinary workforce that includes General Practitioners, nurses, pharmacists, paramedics, healthcare professionals, physiotherapists, dietitians, social prescribers, and administrative support staff. This collaborative approach ensures patients receive timely access to the most appropriate healthcare professional for their needs.
Kings Medical Centre offers a broad range of clinical services, including:
- General medical consultations
- Chronic disease management (including diabetes and asthma)
- Child immunisations and vaccinations
- Travel health services
- Smoking cessation support
- Learning disability health checks
- Minor surgery procedures
- Maternity and family planning services
- Diagnostic and screening services
- Health promotion and preventative care programmes
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£12.72 to £15 an hour based upon experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5898-26-0002
Job locations
Kings Medical Centre
23 Kings Avenue
Buckhurst Hill
Essex
IG9 5LP
United Kingdom
Job description
Job responsibilities
Up to three days per week
OverviewThe GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery. Acting as a key point of contact for patients, clinical staff, external healthcare providers, and other stakeholders, the Administrator is responsible for supporting the delivery of high-quality primary healthcare services through effective administration, communication, and organisational skills.
This position requires a professional, patient-focused individual who is able to work accurately in a fast-paced healthcare environment while maintaining confidentiality and adhering to NHS policies, procedures, and regulations. The GP Surgery Administrator contributes significantly to patient experience by providing efficient appointment management, maintaining accurate patient records, supporting clinical workflows, and assisting with various operational functions within the practice.
As a member of the wider practice team, the Administrator works collaboratively with GPs, nurses, healthcare assistants, management staff, and external organisations to ensure that patients receive timely and effective care. The role demands excellent interpersonal skills, attention to detail, adaptability, and a commitment to delivering exceptional customer service.
Purpose of the RoleThe primary purpose of the GP Surgery Administrator role is to provide comprehensive administrative support to the practice, ensuring that operational processes run efficiently and effectively. The Administrator serves as a central link between patients and healthcare professionals, helping to facilitate access to services while supporting the delivery of safe, high-quality patient care.
The role encompasses a range of administrative responsibilities including patient registration, appointment scheduling, data management, correspondence handling, document processing, and maintaining compliance with healthcare regulations. Through effective organisation and communication, the Administrator helps the practice meet its contractual obligations, quality standards, and patient care objectives.
Key ResponsibilitiesPatient Services and Reception SupportThe Administrator is often the first point of contact for patients contacting or visiting the surgery. Responsibilities include:
- Greeting patients and visitors in a professional, courteous, and friendly manner.
- Managing incoming telephone calls and directing enquiries appropriately.
- Booking, amending, and cancelling appointments using clinical systems.
- Assisting patients with online services, registration processes, and general enquiries.
- Handling patient requests for prescriptions, referrals, test results, and medical reports in accordance with practice procedures.
- Managing patient flow within the surgery and maintaining an organised reception environment.
- Providing information regarding practice services, opening hours, and healthcare resources.
- Responding to patient concerns and complaints sensitively and escalating issues when necessary.
The Administrator is expected to promote excellent customer service while ensuring all interactions reflect the values and standards of the practice.
Patient Records and Data ManagementAccurate record keeping is essential within primary care. The Administrator is responsible for:
- Registering new patients and processing patient deductions and transfers.
- Maintaining accurate electronic patient records.
- Scanning, coding, and filing medical documents into patient records.
- Updating patient demographic information and contact details.
- Processing correspondence received from hospitals, community services, and other healthcare providers.
- Supporting the management of recall systems for long-term conditions, vaccinations, and screening programmes.
- Ensuring data quality standards are maintained.
- Identifying and correcting inconsistencies within patient records when appropriate.
All record management tasks must be completed with a high level of accuracy and in compliance with relevant legislation, including GDPR and confidentiality requirements.
Administrative SupportThe GP Surgery Administrator provides broad administrative support across the practice, including:
- Preparing and distributing letters, reports, and correspondence.
- Managing incoming and outgoing mail, emails, and electronic communications.
- Supporting document management and filing systems.
- Assisting with meeting arrangements, agendas, and minute taking when required.
- Maintaining administrative databases and spreadsheets.
- Processing requests for insurance reports, medical records, and subject access requests.
- Supporting practice projects and improvement initiatives.
- Assisting with policy reviews and document control procedures.
The Administrator ensures that all documentation is completed accurately, professionally, and within required timescales.
Appointment and Referral AdministrationEffective appointment management is critical to patient access and service delivery. Responsibilities include:
- Managing GP, nurse, and clinician appointment schedules.
- Supporting appointment optimisation to maximise clinical capacity.
- Monitoring waiting times and supporting patient access initiatives.
- Processing referrals to secondary care services and community healthcare providers.
- Tracking referral outcomes and following up outstanding information when required.
- Supporting urgent and routine appointment workflows.
- Assisting with patient recall programmes and healthcare campaigns.
The Administrator must understand appointment procedures and be able to prioritise patient needs appropriately while following established practice protocols.
Information Governance and ConfidentialityThe role requires strict adherence to confidentiality and information governance regulations. The Administrator must:
- Maintain patient confidentiality at all times.
- Follow GDPR, NHS information governance standards, and practice policies.
- Ensure sensitive information is handled securely.
- Report any data breaches or information security concerns promptly.
- Participate in mandatory information governance training.
- Maintain secure storage and disposal of confidential documents.
A thorough understanding of confidentiality obligations is essential due to regular access to sensitive patient information.
Clinical System SupportThe Administrator uses a variety of healthcare systems and digital platforms, including:
- Clinical patient record systems.
- NHS digital services and applications.
- Appointment booking software.
- Electronic referral systems.
- Online consultation platforms.
- Document management systems.
Responsibilities may include:
- Inputting and updating data accurately.
- Generating reports as requested by management.
- Supporting staff with system navigation and processes.
- Monitoring tasks and workflows.
- Ensuring information is processed in line with operational requirements.
The ability to learn and effectively use multiple digital platforms is a key aspect of the role.
Compliance and Quality AssuranceThe Administrator contributes to the practice's compliance framework by:
- Following established organisational policies and procedures.
- Supporting Care Quality Commission (CQC) requirements.
- Assisting with audits and quality improvement activities.
- Maintaining accurate records to support regulatory compliance.
- Participating in training and development activities.
- Contributing to service reviews and continuous improvement initiatives.
The role supports the achievement of high standards in patient care, safety, and organisational performance.
Working RelationshipsThe GP Surgery Administrator works closely with a range of individuals and organisations, including:
Internal Relationships- General Practitioners (GPs)
- Practice Manager
- Assistant Practice Manager
- Reception Team
- Nursing Team
- Healthcare Assistants
- Clinical Pharmacists
- Social Prescribers
- Administrative and Secretarial Staff
- Patients and Carers
- Hospitals and Secondary Care Providers
- Community Healthcare Services
- Integrated Care Boards (ICBs)
- NHS England
- Local Authorities
- Pharmacies
- External Contractors and Service Providers
Maintaining positive and professional relationships is essential to the success of the role.
Job description
Job responsibilities
Up to three days per week
OverviewThe GP Surgery Administrator plays a vital role in ensuring the smooth and efficient operation of a General Practice (GP) surgery. Acting as a key point of contact for patients, clinical staff, external healthcare providers, and other stakeholders, the Administrator is responsible for supporting the delivery of high-quality primary healthcare services through effective administration, communication, and organisational skills.
This position requires a professional, patient-focused individual who is able to work accurately in a fast-paced healthcare environment while maintaining confidentiality and adhering to NHS policies, procedures, and regulations. The GP Surgery Administrator contributes significantly to patient experience by providing efficient appointment management, maintaining accurate patient records, supporting clinical workflows, and assisting with various operational functions within the practice.
As a member of the wider practice team, the Administrator works collaboratively with GPs, nurses, healthcare assistants, management staff, and external organisations to ensure that patients receive timely and effective care. The role demands excellent interpersonal skills, attention to detail, adaptability, and a commitment to delivering exceptional customer service.
Purpose of the RoleThe primary purpose of the GP Surgery Administrator role is to provide comprehensive administrative support to the practice, ensuring that operational processes run efficiently and effectively. The Administrator serves as a central link between patients and healthcare professionals, helping to facilitate access to services while supporting the delivery of safe, high-quality patient care.
The role encompasses a range of administrative responsibilities including patient registration, appointment scheduling, data management, correspondence handling, document processing, and maintaining compliance with healthcare regulations. Through effective organisation and communication, the Administrator helps the practice meet its contractual obligations, quality standards, and patient care objectives.
Key ResponsibilitiesPatient Services and Reception SupportThe Administrator is often the first point of contact for patients contacting or visiting the surgery. Responsibilities include:
- Greeting patients and visitors in a professional, courteous, and friendly manner.
- Managing incoming telephone calls and directing enquiries appropriately.
- Booking, amending, and cancelling appointments using clinical systems.
- Assisting patients with online services, registration processes, and general enquiries.
- Handling patient requests for prescriptions, referrals, test results, and medical reports in accordance with practice procedures.
- Managing patient flow within the surgery and maintaining an organised reception environment.
- Providing information regarding practice services, opening hours, and healthcare resources.
- Responding to patient concerns and complaints sensitively and escalating issues when necessary.
The Administrator is expected to promote excellent customer service while ensuring all interactions reflect the values and standards of the practice.
Patient Records and Data ManagementAccurate record keeping is essential within primary care. The Administrator is responsible for:
- Registering new patients and processing patient deductions and transfers.
- Maintaining accurate electronic patient records.
- Scanning, coding, and filing medical documents into patient records.
- Updating patient demographic information and contact details.
- Processing correspondence received from hospitals, community services, and other healthcare providers.
- Supporting the management of recall systems for long-term conditions, vaccinations, and screening programmes.
- Ensuring data quality standards are maintained.
- Identifying and correcting inconsistencies within patient records when appropriate.
All record management tasks must be completed with a high level of accuracy and in compliance with relevant legislation, including GDPR and confidentiality requirements.
Administrative SupportThe GP Surgery Administrator provides broad administrative support across the practice, including:
- Preparing and distributing letters, reports, and correspondence.
- Managing incoming and outgoing mail, emails, and electronic communications.
- Supporting document management and filing systems.
- Assisting with meeting arrangements, agendas, and minute taking when required.
- Maintaining administrative databases and spreadsheets.
- Processing requests for insurance reports, medical records, and subject access requests.
- Supporting practice projects and improvement initiatives.
- Assisting with policy reviews and document control procedures.
The Administrator ensures that all documentation is completed accurately, professionally, and within required timescales.
Appointment and Referral AdministrationEffective appointment management is critical to patient access and service delivery. Responsibilities include:
- Managing GP, nurse, and clinician appointment schedules.
- Supporting appointment optimisation to maximise clinical capacity.
- Monitoring waiting times and supporting patient access initiatives.
- Processing referrals to secondary care services and community healthcare providers.
- Tracking referral outcomes and following up outstanding information when required.
- Supporting urgent and routine appointment workflows.
- Assisting with patient recall programmes and healthcare campaigns.
The Administrator must understand appointment procedures and be able to prioritise patient needs appropriately while following established practice protocols.
Information Governance and ConfidentialityThe role requires strict adherence to confidentiality and information governance regulations. The Administrator must:
- Maintain patient confidentiality at all times.
- Follow GDPR, NHS information governance standards, and practice policies.
- Ensure sensitive information is handled securely.
- Report any data breaches or information security concerns promptly.
- Participate in mandatory information governance training.
- Maintain secure storage and disposal of confidential documents.
A thorough understanding of confidentiality obligations is essential due to regular access to sensitive patient information.
Clinical System SupportThe Administrator uses a variety of healthcare systems and digital platforms, including:
- Clinical patient record systems.
- NHS digital services and applications.
- Appointment booking software.
- Electronic referral systems.
- Online consultation platforms.
- Document management systems.
Responsibilities may include:
- Inputting and updating data accurately.
- Generating reports as requested by management.
- Supporting staff with system navigation and processes.
- Monitoring tasks and workflows.
- Ensuring information is processed in line with operational requirements.
The ability to learn and effectively use multiple digital platforms is a key aspect of the role.
Compliance and Quality AssuranceThe Administrator contributes to the practice's compliance framework by:
- Following established organisational policies and procedures.
- Supporting Care Quality Commission (CQC) requirements.
- Assisting with audits and quality improvement activities.
- Maintaining accurate records to support regulatory compliance.
- Participating in training and development activities.
- Contributing to service reviews and continuous improvement initiatives.
The role supports the achievement of high standards in patient care, safety, and organisational performance.
Working RelationshipsThe GP Surgery Administrator works closely with a range of individuals and organisations, including:
Internal Relationships- General Practitioners (GPs)
- Practice Manager
- Assistant Practice Manager
- Reception Team
- Nursing Team
- Healthcare Assistants
- Clinical Pharmacists
- Social Prescribers
- Administrative and Secretarial Staff
- Patients and Carers
- Hospitals and Secondary Care Providers
- Community Healthcare Services
- Integrated Care Boards (ICBs)
- NHS England
- Local Authorities
- Pharmacies
- External Contractors and Service Providers
Maintaining positive and professional relationships is essential to the success of the role.
Person Specification
Qualifications
Essential
- GCSE A-C in English and Maths
Personal Qualities
Essential
- Personal Qualities
- The successful GP Surgery Administrator will demonstrate:
- Professionalism and integrity.
- Compassion and empathy towards patients.
- Reliability and accountability.
- Flexibility and adaptability.
- A positive and proactive attitude.
- Commitment to excellent customer service.
- Strong teamwork and collaboration skills.
- Ability to remain calm under pressure.
- Discretion and respect for confidentiality.
- These qualities are essential when working within a healthcare environment where patient needs and operational priorities can change rapidly.
- Essential Knowledge
- Understanding of administrative processes within healthcare settings.
- Awareness of patient confidentiality and information governance requirements.
- Knowledge of customer service principles.
- Understanding of data protection legislation.
- Essential Skills
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- High level of accuracy and attention to detail.
- Ability to prioritise workloads effectively.
- Competence in Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to use healthcare systems and digital platforms.
- Professional telephone manner.
- Problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Essential Experience
- Previous administrative or reception experience.
- Experience managing confidential information.
- Experience working within a customer service environment.
Desirable
- Desirable Experience
- Experience within a GP surgery, NHS, or healthcare setting.
- Familiarity with clinical systems such as EMIS Web or SystmOne.
- Experience handling patient enquiries and healthcare administration.
- Knowledge of NHS services and pathways.
Person Specification
Qualifications
Essential
- GCSE A-C in English and Maths
Personal Qualities
Essential
- Personal Qualities
- The successful GP Surgery Administrator will demonstrate:
- Professionalism and integrity.
- Compassion and empathy towards patients.
- Reliability and accountability.
- Flexibility and adaptability.
- A positive and proactive attitude.
- Commitment to excellent customer service.
- Strong teamwork and collaboration skills.
- Ability to remain calm under pressure.
- Discretion and respect for confidentiality.
- These qualities are essential when working within a healthcare environment where patient needs and operational priorities can change rapidly.
- Essential Knowledge
- Understanding of administrative processes within healthcare settings.
- Awareness of patient confidentiality and information governance requirements.
- Knowledge of customer service principles.
- Understanding of data protection legislation.
- Essential Skills
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- High level of accuracy and attention to detail.
- Ability to prioritise workloads effectively.
- Competence in Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to use healthcare systems and digital platforms.
- Professional telephone manner.
- Problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Essential Experience
- Previous administrative or reception experience.
- Experience managing confidential information.
- Experience working within a customer service environment.
Desirable
- Desirable Experience
- Experience within a GP surgery, NHS, or healthcare setting.
- Familiarity with clinical systems such as EMIS Web or SystmOne.
- Experience handling patient enquiries and healthcare administration.
- Knowledge of NHS services and pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kings Medical Centre
Address
Kings Medical Centre
23 Kings Avenue
Buckhurst Hill
Essex
IG9 5LP
United Kingdom
Employer's website
Employer details
Employer name
Kings Medical Centre
Address
Kings Medical Centre
23 Kings Avenue
Buckhurst Hill
Essex
IG9 5LP
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2785-26-0001
Job summary
Looking for part time phlebotomist to undertake a 4 hour session each weekday morning to see patients requiring a blood test.
Main duties of the job
- Identifying patients via ID, medical record or other means
- Drawing blood using needles and other equipment
- Labeling samples correctly and send them for testing
- Recording on EMIS system
- Involved in stock ordering
About us
Stonecot Surgery provides general practice services to approximately 9800 patients. The practice population is in the second least deprived decile in England.The practice operates from a 3-storey converted residential premises. A small amount of car parking is available at the practice, and there is space to park in the surrounding streets. The practice has recently undergone a full refurbishment and now has 12 clinical rooms and a floor for administrative staff.
The practice team at the surgery is made up of three GP Partners, 5 Salaried GPs, 2 Clinical Pharmacists, 2 Practice nurses, 1 HCA and a physicians associate. The practice is a training practice for GPs, nurses, FY2 doctors, PAs and Pharmacists.There is a strong emphasis on support and education alongside personal development.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2785-26-0001
Job locations
115-117 Epsom Road
Sutton
Surrey
SM3 9EY
United Kingdom
Job description
Job responsibilities
Job Summary The post holder must work as part of a team, have the ability to organise and prioritise their own workload on a day to day basis, and observe strict rules about confidentiality at all times. They must also know the limits of their own capabilities and seek direction from a Practice nurse, GP, or Practice Manager. Working under the supervision of practice nursing team and strictly in accordance with specific practice or national guidelines and protocols, the Phlebotomist will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. Main Duties and Responsibilities
Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
Collection of sample(s) of blood in accordance with training and procedures Ensuring samples are stored in appropriate containers
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against GP/nurse request and confirming with patient whenever possible
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of staff
Notifying the GP/nurse of any significant patient issues
Liaising with and assisting members of the administrative team
Confidentiality
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety an Infection Control policies. This will include (but will not be limited to):
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Knowledge of hand hygiene
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed.
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other sector managers
Undertaking periodic infection control training
Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal / Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Job description
Job responsibilities
Job Summary The post holder must work as part of a team, have the ability to organise and prioritise their own workload on a day to day basis, and observe strict rules about confidentiality at all times. They must also know the limits of their own capabilities and seek direction from a Practice nurse, GP, or Practice Manager. Working under the supervision of practice nursing team and strictly in accordance with specific practice or national guidelines and protocols, the Phlebotomist will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. Main Duties and Responsibilities
Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
Collection of sample(s) of blood in accordance with training and procedures Ensuring samples are stored in appropriate containers
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against GP/nurse request and confirming with patient whenever possible
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of staff
Notifying the GP/nurse of any significant patient issues
Liaising with and assisting members of the administrative team
Confidentiality
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety an Infection Control policies. This will include (but will not be limited to):
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Knowledge of hand hygiene
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed.
Safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation, where appropriate, with other sector managers
Undertaking periodic infection control training
Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal / Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Person Specification
Qualifications
Essential
- Phlebotomy qualification
Experience
Essential
- Experience in phlebotomy
Desirable
- Experience of working in a GP practice
Person Specification
Qualifications
Essential
- Phlebotomy qualification
Experience
Essential
- Experience in phlebotomy
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Stonecot Surgery
Address
115-117 Epsom Road
Sutton
Surrey
SM3 9EY
United Kingdom
Employer's website
Employer details
Employer name
Stonecot Surgery
Address
115-117 Epsom Road
Sutton
Surrey
SM3 9EY
United Kingdom
Employer's website
Apply Now
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Patient Services Advisors - Various Hours Available - South Petherton
Symphony Healthcare Services Limited View all jobs
Posted 1 month(s) ago
Reference: E0215-PSASS-AUG26
Job summary
Due to the a recent merger, Symphony Healthcare Services is recruiting for Patient Services Advisors to support our partnership of GP practices knows as 'Symphony South'.
This is an interesting and varied role involving reception duties, multiple administration tasks and engaging positively with our patients to provide support and guidance over the phone, online and face to face. You will also work collaboratively with the wider healthcare teams and Symphony colleagues to ensure the smooth running of our practices.
This opportunity could be a rewarding way to be part of a committed team and make a difference in patients' lives, within the local community.
The main work base for this role is the Contact Hub at South Petherton Medical Centre, however, on occasion, you may be asked to work from any of the Symphony South GP practices based in Martock, Somerton, Ilchester, Crewkerne and Stoke-sub-Hamdon.
We have multiple full and part time permanent vacant hours available and weappreciate flexibility is key to many prospective employees, so we are offering the opportunity to work either full or part time, hours between 08:00 and 18:30, Monday to Friday (no weekend working).
The pay rate for this vacancy is £13.09 - £13.34 per hour.
You also have the option to join the NHS or NEST pension scheme, plus access to many other employee benefits.
Main duties of the job
- Identify and book appointments and home visits in line with practice protocols, including cross-organisation bookings.
- Search for, register if necessary and book onto the computer system patients as they present at the desk.
- Deal with enquiries, signposting and requests, either face to face or over the telephone from a variety of external sources, such as patients, relatives, clinical team, hospital, pathology, and work colleagues.
- Deal with distressed/aggressive patients safely and appropriately as they present at the desk or over the telephone
- Be able to prioritise patients in need of urgent medical attention who present to reception in person or telephone in and direct them to the correct clinical intervention/appointment
- Deal with requests from patients and GPs for emergency calls, following protocol and dialling 999 as required.
- Maintain an overview of the waiting areas, informing patients of any known delays and ensuring the area remains in a neat and tidy condition.
- Follow up hospital appointments, test results etc. and act upon messages on the system from the medical team
About us
Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.
Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).
Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.
Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.
Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).
We look forward to hearing from you and receiving your application.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£13.09 to £13.34 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
E0215-PSASS-AUG26
Job locations
South Petherton Community Hospital
Bernard Way
South Petherton
Somerset
TA13 5EF
United Kingdom
Martock Surgery
Church Street
MARTOCK
Somerset
TA12 6JL
United Kingdom
Ilchester Doctors Surgery
17 Church Street
Ilchester
YEOVIL
Somerset
BA22 8LN
United Kingdom
Crewkerne Health Centre
Middle Path
CREWKERNE
Somerset
TA18 8BX
United Kingdom
Buttercross Health Centre
Behind Berry
SOMERTON
Somerset
TA11 7PB
United Kingdom
Hamdon Medical Centre
Matts Lane
STOKE-SUB-HAMDON
Somerset
TA14 6QE
United Kingdom
Job description
Job responsibilities
- Record visit requests and alert duty doctor according to practice policy.
- Receive urgent results as they come in from the pathology department at the hospital. Liaise with GP and contact patients with information.
- Handle specimen samples from patients appropriately.
- Open up/lock Practice premises and maintain security in accordance with Practice protocols.
- Ensure telephone system has been transferred correctly to out of hours message.
- General daily administration tasks such as scanning, filing, retrieving paperwork, photocopying and faxing
- Deal with and respond to post and general emails in a timely manner and email urgent requests to hospital
- To initially handle patient complaints by providing relevant information and by informing the Practice Manager as to the nature of any complaints, including informally made complaints.
- Carry out inputting and alterations to computer records, including but not limited to change of addresses, message books and any other admin tasks as they arrive.
- Complete new patient registration process as requested and with appropriate training
- Acting as a chaperone (once relevant training has been completed) at practice
- Assist in contacting patients who fall in to the various Target areas as requested.
- Advise patients of relevant charges for private services and accept payments/issue receipts
- Clear and re-stock consulting rooms if required (including stationary and prescription paperwork)
- Keep all areas of the building, noticeboards and leaflet dispensers tidy
- Attend ancillary and other staff meetings and training courses as required
- Participate in an annual appraisal
- To assist with the provision of cover for colleagues absences (leave and sickness absences).
- To assist/support with the induction and training of new staff as directed by the Practice Manager or Lead
- Offer general support to the practice and project a positive and friendly image to patients and other visitors.
- To assist with any other duties that may be required to ensure the smooth running of the practice.
- Liaise with patients and pharmacies regarding prescription queries and requests as required.
Specific Criteria for working in the Hub:
- Completing Anima triage questionnaire with patients and actioning Anima triage outcome (booking of patients into available slots
- Taking general queries for patients and actioning as appropriate or escalating where appropriate
- Being aware of available capacity across the PCN sites and flagging to lead/management if capacity thresholds are met.
- Seeking additional information from patients to support triage decisions as required
- Supporting the completion of assigned tasks/ administration related admin
- Provide signposting information to patient when necessary, confirming information shared is correct by interacting with the Hub clinical team.
- Monitor the generic e-mail inbox for the contact hub.
- Using their knowledge of company policies and procedures to assist patients with inquiries.
- Liaising with SFT (Somerset Foundation Trust) staff when relating to SSWPCN patients if necessary.
Job description
Job responsibilities
- Record visit requests and alert duty doctor according to practice policy.
- Receive urgent results as they come in from the pathology department at the hospital. Liaise with GP and contact patients with information.
- Handle specimen samples from patients appropriately.
- Open up/lock Practice premises and maintain security in accordance with Practice protocols.
- Ensure telephone system has been transferred correctly to out of hours message.
- General daily administration tasks such as scanning, filing, retrieving paperwork, photocopying and faxing
- Deal with and respond to post and general emails in a timely manner and email urgent requests to hospital
- To initially handle patient complaints by providing relevant information and by informing the Practice Manager as to the nature of any complaints, including informally made complaints.
- Carry out inputting and alterations to computer records, including but not limited to change of addresses, message books and any other admin tasks as they arrive.
- Complete new patient registration process as requested and with appropriate training
- Acting as a chaperone (once relevant training has been completed) at practice
- Assist in contacting patients who fall in to the various Target areas as requested.
- Advise patients of relevant charges for private services and accept payments/issue receipts
- Clear and re-stock consulting rooms if required (including stationary and prescription paperwork)
- Keep all areas of the building, noticeboards and leaflet dispensers tidy
- Attend ancillary and other staff meetings and training courses as required
- Participate in an annual appraisal
- To assist with the provision of cover for colleagues absences (leave and sickness absences).
- To assist/support with the induction and training of new staff as directed by the Practice Manager or Lead
- Offer general support to the practice and project a positive and friendly image to patients and other visitors.
- To assist with any other duties that may be required to ensure the smooth running of the practice.
- Liaise with patients and pharmacies regarding prescription queries and requests as required.
Specific Criteria for working in the Hub:
- Completing Anima triage questionnaire with patients and actioning Anima triage outcome (booking of patients into available slots
- Taking general queries for patients and actioning as appropriate or escalating where appropriate
- Being aware of available capacity across the PCN sites and flagging to lead/management if capacity thresholds are met.
- Seeking additional information from patients to support triage decisions as required
- Supporting the completion of assigned tasks/ administration related admin
- Provide signposting information to patient when necessary, confirming information shared is correct by interacting with the Hub clinical team.
- Monitor the generic e-mail inbox for the contact hub.
- Using their knowledge of company policies and procedures to assist patients with inquiries.
- Liaising with SFT (Somerset Foundation Trust) staff when relating to SSWPCN patients if necessary.
Person Specification
Qualifications
Essential
- English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)
Experience
Essential
- Experience of working within a team
- Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures
Desirable
- Experience of working in a customer faced environment
- Experience of working within an administration team
- Experience of working in the NHS or similar health care setting
- Awareness of clinical systems such as EMIS
Knowledge and Skills
Essential
- Computer literate and good keyboard skills
- Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
- Excellent organisational skills
- Strong attention to detail and the ability to transfer accurate information
- Use own initiative within clear boundaries, seeking advice when necessary
- Demonstrate enthusiasm and a strong sense of teamwork
- Ability to complete tasks to a high standard with frequent interruptions
Desirable
- Knowledge of the NHS/General Practice
- Knowledge of medical terminology
Core Behaviours
Essential
- Ability to demonstrate empathy, sensitivity and compassion to the needs of the service users and carers
- Flexibility and willingness to support all teams within the practice
- Ability to listen accurately and respond appropriately
- Willingness to work flexibly (potentially across multiple sites)
- Good understanding of the importance of confidentiality
Person Specification
Qualifications
Essential
- English & Maths GCSE or equivalent (grade A*-D/grade 9 to 3)
Experience
Essential
- Experience of working within a team
- Recognise the significance of different situations (including emergencies) and take appropriate action, following standard policies and procedures
Desirable
- Experience of working in a customer faced environment
- Experience of working within an administration team
- Experience of working in the NHS or similar health care setting
- Awareness of clinical systems such as EMIS
Knowledge and Skills
Essential
- Computer literate and good keyboard skills
- Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels
- Excellent organisational skills
- Strong attention to detail and the ability to transfer accurate information
- Use own initiative within clear boundaries, seeking advice when necessary
- Demonstrate enthusiasm and a strong sense of teamwork
- Ability to complete tasks to a high standard with frequent interruptions
Desirable
- Knowledge of the NHS/General Practice
- Knowledge of medical terminology
Core Behaviours
Essential
- Ability to demonstrate empathy, sensitivity and compassion to the needs of the service users and carers
- Flexibility and willingness to support all teams within the practice
- Ability to listen accurately and respond appropriately
- Willingness to work flexibly (potentially across multiple sites)
- Good understanding of the importance of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Symphony Healthcare Services Limited
Address
South Petherton Community Hospital
Bernard Way
South Petherton
Somerset
TA13 5EF
United Kingdom
Employer's website
https://www.symphonyhealthcareservices.com/ (Opens in a new tab)
Employer details
Employer name
Symphony Healthcare Services Limited
Address
South Petherton Community Hospital
Bernard Way
South Petherton
Somerset
TA13 5EF
United Kingdom
Employer's website
https://www.symphonyhealthcareservices.com/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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