Job description

Job responsibilities

Key Responsibilities

Strategic Leadership

• Support the Clinical Director and PCN Board in delivering the Network's strategic objectives.
• Provide professional advice on operational, governance and organisational matters.
• Support the development and review of the PCN's annual business plan and work programme.
• Ensure that agreed priorities are translated into clear operational actions.
• Identify opportunities to improve efficiency, collaboration and service delivery across the Network.

Governance and Board Support

• Attend and support PCN Board meetings.
• Prepare agendas, reports and supporting documentation in conjunction with the Clinical Director.
• Ensure accurate minutes and action logs are maintained.
• Monitor progress against Board decisions and agreed actions.
• Maintain governance documentation, policies and organisational records.
• Support compliance with the PCN DES, national guidance and local contractual requirements.
• Maintain oversight of the PCN risk register and ensure risks are appropriately escalated.

Line Management and Professional Support

• Provide line management for the PCN Operations & Workforce Lead.
• Hold regular one-to-one meetings to review progress, priorities and wellbeing.
• Support objective setting, performance development and annual appraisal.
• Provide mentoring, coaching and professional guidance.
• Support the resolution of operational challenges and remove barriers to delivery.
• Escalate significant issues to the Clinical Director where appropriate.

Performance Oversight

• Review delivery against the PCN's objectives, contractual requirements and work plan.
• Monitor key performance indicators and operational reports.
• Provide assurance to the Clinical Director and Board regarding progress and delivery.
• Identify areas of risk or underperformance and work with the Operations & Workforce Lead to develop improvement plans.
• Ensure appropriate reporting arrangements are in place.

Financial Oversight

• Support oversight of PCN budgets and commissioned funding.
• Review financial reports and expenditure with the finance team.
• Support planning for investment of PCN resources.
• Ensure resources are used effectively and in line with agreed priorities

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience
• Evidence of continuing professional development

Personal Attributes

Essential

• Professional and approachable.
• Highly organised with excellent attention to detail.
• Flexible and adaptable.
• Calm under pressure.
• Collaborative and supportive leadership style.
• Able to influence and build effective relationships.
• Committed to continuous improvement and high-quality patient care.
• Full clean driving licence, ability to travel across sites

Experience

Essential

• Significant experience of working within General Practice, Primary Care or the NHS.
• Previous experience in a Practice Manager, PCN Manager or equivalent healthcare management role.
• Experience supporting Boards, committees or senior leadership teams.
• Experience of governance, operational management and organisational development.
• Experience line managing or supervising staff.
• Experience managing multiple stakeholders and competing priorities.
• Excellent organisational and planning skills.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication.
• High-quality report writing and minute-taking skills.
• Ability to analyse information and provide clear recommendations.
• Excellent IT skills, including Microsoft Office 365.
• Ability to work independently with minimal supervision.

Skills and knowledge

Essential

• Strong understanding of Primary Care Networks and the PCN DES.
• Knowledge of NHS governance and organisational structures.
• Understanding of workforce, finance and performance management within primary care.
• Knowledge of information governance and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FedBucks Ltd

Address

Unity Health

5 Station Road

CHINNOR

Oxfordshire

OX39 4PX

United Kingdom

Employer's website

https://www.fedbucks.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and General Administrative Responsibilities:

• Clinically, the focus of the role is the delivery of evidence-based practice for patients with long-term conditions and management, and preventative nursing interventions to all patients.
• Comply with infection prevention and control policies and procedures
• Assure clinical safety and drive excellent patient outcomes
• Support the practice manager and clinical lead in service delivery
• Work collaboratively with the whole practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing leadership and direction for the nursing team.
• Conduct all duties in accordance with the NMC code of professional conduct and the various local and national policies, guidelines and protocols.

Clinical Responsibilities

Assess, plan, develop, implement, provide, and evaluate treatment programmes including but not limited to:

• Health promotion and well-being plus individual plans for patients with/at risk of a long-term condition
• Manage and treat long-term conditions, in line with national and local policies and practice needs
• Review medication for therapeutic effectiveness, in accordance with evidence-based practice and national practice protocols, and work with patients to support adherence to prescribed treatments
• Prioritise health problems, intervening appropriately, to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Support and manage health needs of women presenting for family planning and cervical cytology consultations
• Implement and participate in vaccination and immunisation programmes for both adults and children
• Wound Care assessment and Management

Communication

• Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
• Participate in practice team meetings. Facilitating and coordinating nursing team meetings.
• Act as an advocate when representing patients and colleagues

Quality Assurance

• Recognise and work within own competence and professional code of conduct as regulated by the NMC
• Produce accurate, and complete records of patient consultation, consistent with legislation, policies, and procedures
• Prioritise, organise, and manage own and others workload in a manner that maintains and promotes quality and safety.
• Deliver care as an individual and team according to evidence based care and organisational, and national policies
• Assess effectiveness of care delivery through peer review, benchmarking and formal evaluation and leading on the maintenance of quality governance systems for the nursing team
• Implement and review the application of evidence-based practice in nursing
• Awareness of local and national safeguarding policies
• Assist with leading on areas of QOF and enhanced services
• Lead on Infection control and embed this within the practice team
• Participate and lead on clinical audits sharing knowledge and learning events with the practice team

Leadership- Personal and People Development

• Responsible for own development, learning and performance including participating in clinical supervision and acting as a positive role model
• Support the development of others to maximise staff potential
• Assist the nursing and practice management team in the planning and implementing local guidelines, protocols and standards, local projects or initiatives

Team Working

• Work as an effective and responsible Senior Practice Nurse, supporting others and exploring the mechanisms to develop new ways of working
• Delegate appropriately, adopting the principles of safe practice and assessment

Education

• Responsible for own professional development by attending relevant meetings, courses, seminars in agreement with the practice study leave guidelines.
• Be involved in providing a learning environment and demonstrate own activities to learners and new staff in the practice. Supervise others as needed.

Management of Risk

• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Apply infection-control measures within the practice according to local and national guidelines

Confidentiality

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, CGPN staff and other healthcare workers. They may also have access to information relating to CGPN as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of CGPN may only be divulged to authorised persons in accordance with CGPN policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the CGPN Health & Safety Policy, to include:

• Using personal security systems within the workplace according to CGPN guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with CGPN procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by CGPN as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within CGPN, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals and other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

Person Specification

Qualifications

Essential

• Registered Nurse (NMC) with a current valid registration
• Experience of working in primary care post-registration
• Competent in the use of Systm1 and Ardens templates

Desirable

• Leadership and Management experience
• Experience in long term condition management (COPD, Asthma and/or Diabetes)
• Knowledge of clinical governance and infection prevention and control
• Understanding of primary-care requirements (QOF, enhanced services and national screening programmes)
• Teaching and/or mentorship experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire GP Network Ltd

Address

Maple Surgery

Hanover Close

Bar Hill

Cambridge

CB23 8EH

United Kingdom

Employer's website

https://www.cambsgpnetwork.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and General Administrative Responsibilities:

• Clinically, the focus of the role is the delivery of evidence-based practice for patients with long-term conditions and management including preventative nursing interventions to all patients.
• Assure clinical safety and drive excellent patient outcomes
• Support the practice manager and clinical lead in service delivery
• Work collaboratively with the whole practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing leadership and direction for the nursing team.
• Conduct all duties in accordance with the NMC code of professional conduct and the various local and national policies, guidelines and protocols.

Clinical Responsibilities

Assess, plan, develop, implement, provide, and evaluate treatment programmes including but not limited to:

• Health promotion and well-being plus individual plans for patients with/at risk of a long-term condition
• Manage and treat long-term conditions, in line with national and local policies and practice needs
• Review medication for therapeutic effectiveness, in accordance with evidence-based practice and national practice protocols, and work with patients to support adherence to prescribed treatments
• Prioritise health problems, intervening appropriately, to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Support and manage health needs of women presenting for family planning and cervical cytology consultations
• Implement and participate in vaccination and immunisation programmes for both adults and children
• Wound Care assessment and Management

Communication

• Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, and preferred ways of communicating
• Participate in practice team meetings. Facilitating and coordinating nursing team meetings.
• Act as an advocate when representing patients and colleagues

Quality Assurance

• Recognise and work within own competence and professional code of conduct as regulated by the NMC
• Produce accurate, and complete records of patient consultation, consistent with legislation, policies, and procedures
• Prioritise, organise, and manage own and others workload in a manner that maintains and promotes quality and safety.
• Deliver care as an individual and team according to evidence based care and organisational, and national policies
• Assess effectiveness of care delivery through peer review, benchmarking and formal evaluation and leading on the maintenance of quality governance systems for the nursing team
• Implement and review the application of evidence-based practice in nursing
• Awareness of local and national safeguarding policies
• Assist with planning and managing QOF achievements relating to chronic disease management alongside liaising with the practices clinical lead
• Participate and lead on clinical audits sharing knowledge and learning events with the practice team

Leadership- Personal and People Development

• Responsible for own development, learning and performance including participating in clinical supervision and acting as a positive role model
• Support the development of others to maximise staff potential
• Work alongside the nursing team in the planning and implementation of local guidelines, protocols and standards, and of local projects or initiatives

Team Working

• Work as an effective and responsible Practice Nurse, supporting others and exploring the mechanisms to develop new ways of working
• Delegate appropriately, adopting the principles of safe practice and assessment of competence of nursing team

Education

• Responsible for own professional development by attending relevant meetings, courses, seminars in agreement with the practice study leave guidelines.
• Be involved in providing a learning environment and demonstrate own activities to learners and new staff in the practice. Supervise others as needed.

Management of Risk

• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Apply infection-control measures within the practice according to local and national guidelines

Confidentiality:

• While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, CGPN staff and other healthcare workers. They may also have access to information relating to CGPN as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of CGPN may only be divulged to authorised persons in accordance with CGPN policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the CGPN Health & Safety Policy, to include:

• Using personal security systems within the workplace according to CGPN guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Personal/Professional Development:

The post-holder will participate in any training programme implemented by CGPN as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within CGPN, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals and other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

Person Specification

Qualifications

Essential

• Registered Nurse (NMC) with a current valid registration
• Experience of working in primary care post-registration
• Independent clinical assessment and decision-making skills
• Competent in the use of Systm1 and Ardens templates
• Experience in Chronic Disease Management (Respiratory and/or Diabetes)

Desirable

• Leadership and Management experience
• Knowledge of clinical governance and infection prevention and control
• Understanding of primary-care requirements (QOF, enhanced services and national screening programmes)
• Teaching and/or mentorship experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cambridgeshire GP Network Ltd

Address

Cherry Hinton and Brookfields Medical Centre

34 Fisher’s Lane

Cherry Hinton

Cambridge

CB1 9HR

United Kingdom

Employer's website

https://www.cambsgpnetwork.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the Job Description and Person specification for this interesting and varied role.

Person Specification

Experience

Essential

• Post registration experience in Primary Care
• Experience of working in multi-disciplinary teams under appropriate supervision and autonomously
• Experience of providing and receiving complex, sensitive information
• Proven ability to evaluate the safety and effectiveness of others and own clinical practice
• Interpreting and implementing local and national policies, agendas for health

Desirable

• Maintenance of up to date skills, knowledge and understanding and on-going competence in all aspects of Primary Care
• Experience of SystmOne (or equivalent) Patient Management System

Skills / Knowledge

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the Practice and how the role may contribute to service development
• Understands and acts in line with NMC professional standards for practice contained within The Code
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and guidance
• Understand requirements for NMC professional revalidation
• Understanding of the importance of following procedures and treatment plans
• Ability to assess and manage patient risk effectively and safely in accordance with policies/procedures/protocols/legislation and the needs of the patient and to refer when clinically appropriate using agreed pathways
• Excellent ICT skills, familiar with GP clinical systems and with experience of using a range of programs and software including SystmOne, Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet
• Excellent Interpersonal skills and strong communication skills
• Able to engage and communicate with individuals and groups, both on a face to face basis and in writing
• A conscientious and reflective clinical practitioner
• Excellent time management skills and proven ability to prioritise workload
• Confident in the accurate analysis of date and information and identifying implications for the individual patient and impact on care plan

Qualifications

Essential

• Registered Nursing Associate
• Nursing Associate Foundation Degree Qualification
• A demonstrable commitment to Continuous Professional Development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Newhall Surgery

Address

Newhall Surgery

High Street

Newhall

Swadlincote

Derbyshire

DE11 0HU

United Kingdom

Employer's website

https://newhallsurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities

• Collection of laboratory specimens including venepuncture.
• Recording ECGs.
• Performing hearing tests.
• Recording routine blood pressure measurements (diabetic Checks, Hypertension checks).
• Routine urinalysis.
• Recording peak flow measurements.
• Co-ordinate INR clinic.
• Performing new patient registration medicals (NHS Health Checks)
• Prep & putting blood tests on computer as requested by GP in advance of a clinic.
• Clean storage areas and replenish stock in consulting rooms.
• Order consumables.
• Use of the computer for appropriate and accurate data entry.
• Participation in appropriate educational updates and various meetings as and when arranged.
• Contribute a share of cover to facilitate the team taking annual leave and/or in the event of other unplanned absences.
• Communicate clearly and empathetically with patients, families, and team members to foster trust and understanding
• Maintain accurate records of care provided using IT systems designed for healthcare documentation
• Contribute to a safe environment by adhering to health and safety guidelines, including infection control procedures

Person Specification

Qualifications

Essential

• Qualifications
• Essential criteria:
• Numerate
• Literate
• Computer literate
• Customer service skills
• Copes well under pressure
• Motivated
• Willing to learn
• Ability to use initiative
• Display good time management skills
• Flexible
• Be pleasant and good humoured
• Trained phlebotomist
• An understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Desirable criteria:
• Have an understanding of the NHS and/or General Practice
• Recognised HCA qualification to diploma level or above
• A demonstrable commitment to professional development
• Phlebotomy experience
• Past experience of use with Emis
• Experience of Microsoft Office software
• Experience of dealing with the public/patients
• Previous experience working in a GP Surgery is preferred but not essential; training will be provided for the right candidate
• Strong communication skills in English are essential for effective interaction with patients and team members
• Basic IT skills are required for maintaining electronic care records accurately
• Join us in delivering compassionate, patient focussed care that truly makes a difference! We value energetic individuals eager to grow within the healthcare field. This paid position offers the chance to develop your skills while supporting those who need it most.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alconbury & Brampton Surgeries

Address

School lane

Alconbury

Huntingdon

Cambs

PE28 4EQ

United Kingdom

Employer's website

https://www.alconburybramptonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients and visitors in a courteous and positive manner, both in person and via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the Practice. Facilitate effective communication between patients, members of the Practice team, and other healthcare agencies.

Key Responsibilities

Communicate effectively with patients, staff, visitors and other agencies

Receive, welcome and advise patients, sign posting them where necessary

Make appointments and operate the appointments systems as directed

Answer telephone enquiries from patients, staff and other external agencies

Process and record information in accordance with Practice protocols

Arrange patient referral appointments as directed by GPs utilising e-Referral system where appropriate. Liaise with the Referral Support Service as required

Process and distribute incoming and outgoing mail

Administer new patient registrations and patient deductions

Explain Practice arrangements to newly registering patients

Monitor the practice website for patient submissions and send appropriate responses

Booking and monitoring of patient waiting lists

Unlock/lock premises and maintain security in accordance with Practice protocols

Attend Practice meetings and staff training as required

Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.

Generic Responsibilities

All staff at Woodbury Surgery have a duty to conform to the following:

• Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

• Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

• Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

• Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

• Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Person Specification

Qualifications

Essential

• Good standard of education, including GCSEs (or equivalent) in English and Maths

Skills and Abilities

Essential

• Able to work independently whilst following established procedures, protocols and guidance.
• Excellent attention to detail with the ability to maintain accuracy when working under pressure.
• Strong organisational and multitasking skills, with the ability to manage competing priorities.
• A willingness to learn and develop new skills and ways of working.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexible and adaptable, with a willingness to support colleagues and provide cover during periods of leave or increased demand.
• Confident using digital systems and technology, with the ability to learn new software applications quickly.

Experience

Essential

• Experience of working in a reception, customer service or patient-facing role.
• Good IT skills with experience of using Microsoft Office applications, including Outlook, Word and Excel.
• Experience of working with computerised systems and maintaining accurate records.
• Excellent communication skills, both verbal and written, with the ability to communicate effectively with a wide range of people.
• Experience of working in a busy environment and managing competing demands.

Desirable

• Previous experience working within a GP Practice or NHS setting.
• Experience of using clinical systems, such as SystmOne.
• Understanding of patient confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodbury Surgery

Address

Fulford Way

Woodbury

Exeter

EX5 1NZ

United Kingdom

Employer's website

https://www.woodburysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The appointees will form a close working relationship with the practice or services where they are providing primary care services. Work with practice teams support acute and long-term medical conditions management, the achievement of prescribing outcomes for Quality Outcomes Framework ; Directed Enhanced Services ; Local Incentive Schemes and Prescribing Incentive Schemes .

A high degree of flexibility will be required, along with willingness to adapt to fluctuations in practice workload and be adaptable to the day to day demands of a busy general practice or urgent care workload.

Clinical responsibilities:

A good standard of patient medical care

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP surgery consultations and emergencies, telephone / Video / Online consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS or private, paperwork and correspondence in a timely manner

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Recording clear and contemporaneous I.T. based consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions

Prescribing in accordance with locally agreed or national guidelines.

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Take part in the duty doctor rota

To do home visits

From time to time there may be extra duties or responsibilities that may be required of the post-holder. These will be agreed with the Clinical lead, and there will be an expectation that new duties or responsibilities may be part of the role, but that they will be appropriate to the knowledge, skills and experience of the employed GP.

Other responsibilities with the Practice:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

A commitment to life-long learning and audit to ensure evidence-based best practice;

A commitment (when seeing patients) to helping the practice promote safe, high quality care.

Maintain reaccreditation portfolio and undertake annual appraisal.

Contributing to evaluation or audit and clinical standard setting within the organisation;

Attending training, Practice Meetings and events organised by the practice or other agencies, where appropriate.

Responsibility for completing Medical Reports / requests for patient information.

To be professional at all times and maintain a formal dress code.

To maintain a good working relationship with staff, doctors and patients and contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion

Team working

• Understand own role and scope, and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence
• Ensure clear referral mechanisms are in place to meet patient need, if required
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

Utilising information

• Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
• Review and process data using accurate SNOMED codes to ensure easy and accurate retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
• Understand the responsibility of self and others regarding the Freedom of Information Act
• Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care

Record keeping and administration

• Make accurate and contemporaneous records of all patient encounters in accordance with practice records protocols and coding protocols
• Accurately label and document patient samples and submit for collection and analysis.
• Maintain skills in using patient appointment system
• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
• Take the necessary precautions when transmitting information
• An understanding, acceptance and adherence to the need for strict confidentiality

Service improvement:

• Be aware of and, if appropriate, assist in current clinical audit
• Work with colleagues in the team on the development of current and new services and other initiatives
• Deal with requests from patients and clinical staff for health information leaflets

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Engaging with and contributing to issues/processes involving Health & Safety in the workplace

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Safe management of sharps procedures including training, use, storage and disposal

Reporting potential risks identified.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Identifying and reporting hazards/risks and contributing to control measures.

Adhering to all relevant policies including infection control, cold chain

Contributing to keeping the working area and patient areas tidy and free from hazards.

Using protective equipment and clothing provided and in accordance with the practices policy.

Handling specimens and clinical waste/sharps in accordance with practice policy.

Applying correctly spill control and decontamination policies

Ensuring sufficient supplies of all cleansing and infection control materials.

Attending regular health and safety training.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Flexibility:

This job description is not intended to be an exhaustive description of every duty performed by the post holder, but rather a guide to the type and nature of the duties. In Essex Lodge Surgery, flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice.

The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice.

The post-holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team will not be unreasonably refused.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a healthcare setting
• Knowledge of EMIS web clinical system

Desirable

• Knowledge of databases
• Customer Service Training or formal reception training

Qualifications

Essential

• Eligible to work in General Practice as a GP
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and GMC revalidation
• Excellent communication and interpersonal skills
• Ability to work as part of a multi-disciplinary team
• Understanding of the pressures faced by GPs and healthcare teams
• Current registration with the GMC and appropriate representation with a recognised medical defence organisation
• Strong levels of IT proficiency and familiarity with primary care clinical systems (EMIS WEB). Experience in using the Microsoft suite of programmes
• Proven ability to handle a busy and varied primary care case load
• A good understanding of Primary Care contracting requirements
• Understanding of QOF, local and national incentive schemes, prescribing or other initiatives are acted on as required
• Ability to drive and use of a vehicle to carry out home visits
• Able to take a consultative approach to their work, appropriately involving relevant people
• Able to put the needs of the team ahead of individual needs at busy times, periods of increased workloads ,QOF assessment, flu campaigns, sickness absences or unplanned leave etc.
• Flexibility to adapt to different organisational settings
• Organised and efficient in record keeping.

Desirable

• GP with specialist interest
• Willingness to contribute to and participate in a peer support group
• Proven ability to offer support within a clinical team and share learning points in practice meetings
• Competent EMIS Web user

Educator

Essential

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
• To prepare and participate in CQC visit

Desirable

• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

IT Skills

Essential

• The practice has been a GP training and teaching practice since 1985, having two GP trainers and GP registrars. The practice provides training to physician associate (PA) and medical students from the Queen Mary University of London and also medical students from Kings College London. Training and development are therefore an important part of the practices ethos.

Desirable

• The practice is well advanced in terms of computerisation and fully computerised. The clinical IT system is EMIS Web. It has adopted new AI software such as EMMA and ANIMA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Lodge Surgery

Address

94 Greengate Street

London

E13 0AS

United Kingdom

Employer's website

https://www.essexlodge.com/ (Opens in a new tab)

Job description

Job responsibilities

The main duties of this role include:

• Contributing to the day to day running of reception.
• Booking Appointments for Patients.
• Greeting Patients as they arrive in Reception.
• Monitoring and Directing Patient flow throughout the surgery..
• Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date.
• Preparation of repeat prescriptions including digital systems and ensuring these are signed and checked by the Doctor.
• Transferring phones to appropriate people as required.
• Attending courses, practice meetings etc. as required.
• Maintaining confidentiality at all times.
• Any other duties as may be required by Practice Manager or Doctor.
• Use of email for corresponding with practice teams and other agencies.
• Distribution of mail.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Reception training

Desirable

• A-levels
• Undergraduate degree

Experience

Essential

• Working within an administration or reception role
• Experience of patients or customers

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterside Medical Centre

Address

Court Street

Leamington Spa

CV31 2BB

United Kingdom

Employer's website

https://www.watersidemc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Advanced Clinical Practitioner

Job Summary

The Advanced Clinical Practitioner (ACP) will work as an autonomous clinician within Ash Grove Medical Centre and Eggborough Surgery, providing high-quality, patient-centred care across the practice population.

The post holder will be responsible for assessing, diagnosing and managing patients presenting with a wide range of acute, minor illness, chronic and complex conditions. The role will include face-to-face consultations in the practice, home visits and care home visits where required, clinical assessment and management, requesting and interpreting investigations, including pathology, and appropriate onward referral.

The ACP will work with both adult and paediatric patients, where appropriately qualified and experienced, and will work within their professional scope of practice and level of competence.

The successful candidate will demonstrate advanced clinical assessment and diagnostic skills, sound clinical decision-making, effective risk management and the ability to work independently while recognising when GP or wider multidisciplinary input is required.

Main Duties and Responsibilities

• Conduct autonomous face-to-face clinical consultations with patients presenting with acute, minor illness, chronic and complex conditions.
• Undertake comprehensive clinical histories and physical examinations and formulate appropriate differential diagnoses.
• Assess, diagnose and manage patients safely and effectively within the ACP's scope of practice.
• See adult patients and children where appropriately qualified and competent, recognising and responding appropriately to the different clinical needs of paediatric patients.
• Undertake home visits and care home visits as required, including assessment and management of patients who are unable to attend the practice.
• Assess acutely unwell and deteriorating patients and initiate appropriate management and escalation.
• Request appropriate investigations, including pathology and other diagnostic investigations, and independently review, interpret and act upon results within scope of practice.
• Ensure appropriate follow-up and safety-netting of investigations and abnormal results.
• Initiate, prescribe and review medication safely and appropriately within prescribing authority, scope of practice and current national and local guidelines.
• Provide appropriate education and advice regarding medication, adherence, side effects, interactions and lifestyle modification.
• Develop, implement and review individualised treatment and management plans.
• Manage patients with acute presentations, long-term conditions, complex needs and urgent health concerns, including appropriate mental health presentations.
• Recognise safeguarding concerns and follow appropriate safeguarding procedures and referral pathways for children and adults.
• Make appropriate referrals to GPs, secondary care, community services and other members of the multidisciplinary team.
• Initiate and coordinate emergency care where clinically indicated.
• Provide appropriate health promotion, preventative healthcare, screening and self-management advice.
• Provide evidence-based advice regarding immunisations, contraception and disease prevention where appropriate to the role and scope of practice.
• Maintain accurate, contemporaneous and legally compliant clinical records using the practice's clinical systems.
• Communicate effectively with patients, carers, practice staff, community services, secondary care and other healthcare professionals.
• Work collaboratively with GPs, nurses, pharmacists, healthcare assistants, administrative staff and the wider multidisciplinary team.
• Recognise personal limitations and seek advice or escalate appropriately where a presentation falls outside the post holder's competence or scope of practice.
• Contribute to clinical supervision, mentoring and support of other staff, students and colleagues where appropriate.
• Attend and actively contribute to clinical, multidisciplinary team and governance meetings.
• Participate in clinical audit, significant event reviews, quality improvement and service development.
• Contribute to the development and review of clinical protocols, pathways and practice procedures.
• Support the practice in achieving appropriate QOF and other contractual or quality targets.
• Contribute to the practice's clinical governance, patient safety and CQC requirements.
• Maintain professional registration, undertake required CPD and participate in annual appraisal and clinical supervision.
• Maintain up-to-date knowledge of current evidence, NICE guidance, national standards and local policies.
• Comply with infection prevention and control, health and safety, confidentiality, information governance and safeguarding requirements.
• Carry out other reasonable clinical duties requested by the GP Partners or Practice Manager, consistent with the responsibilities and level of the role.

Clinical Investigations and Pathology

A key element of the role will be the appropriate use and management of clinical investigations.

The ACP will:

• Request appropriate pathology and other investigations based on clinical assessment.
• Review and interpret pathology results within the post holder's competence.
• Identify abnormal or clinically significant results requiring action.
• Initiate appropriate management, follow-up or referral.
• Ensure patients are appropriately informed of significant results and that appropriate safety-netting is provided.
• Maintain responsibility for ensuring investigations requested are appropriately followed up in accordance with practice procedures.

Home Visits

The ACP will undertake home visits and care home visits as required by the practice.

This will include:

• Assessing patients in their home or care home environment.
• Undertaking appropriate clinical examination and assessment.
• Diagnosing and managing patients within scope of practice.
• Reviewing medication and treatment plans where appropriate.
• Requesting investigations and arranging appropriate follow-up.
• Recognising deterioration and arranging urgent or emergency escalation where required.
• Liaising with GPs, community teams, district nurses, palliative care services and other relevant professionals.
• Maintaining accurate clinical records following each visit.

Paediatric Care

Where the post holder is appropriately qualified and experienced to assess children, they may be required to undertake paediatric consultations.

This will include:

• Assessing children presenting with acute and minor illness.
• Recognising red flags and signs of serious illness.
• Applying appropriate safeguarding procedures.
• Working within the individual's paediatric competence and escalating to a GP or appropriate service when required.
• Providing appropriate advice and safety-netting to parents and carers.

The post holder will not be expected to undertake paediatric consultations outside their qualification, competence or agreed scope of practice.

Additional Responsibilities

• Participate in rota arrangements and provide appropriate cover for colleagues during periods of annual leave or sickness, where required.
• Provide clinical support to the wider practice team, including responding to appropriate clinical queries.
• Support prescription-related queries within clinical competence and scope of practice.
• Maintain a professional and appropriate standard of appearance and behaviour.
• Maintain patient confidentiality and ensure all patient-identifiable information is handled securely.
• Comply with practice policies, procedures and statutory requirements.
• Participate in mandatory training and maintain all required professional competencies.
• Contribute to clinical audits, research and service improvement initiatives.
• Act as a clinical lead or develop a specialist area of interest where appropriate and agreed with the practice.
• Support the practice in maintaining high standards of patient safety, clinical governance and regulatory compliance.
• Undertake any other reasonable duties appropriate to the role and level of responsibility.

Person Specification

Skills and Knowledge

Essential

• Skills and Knowledge
• Excellent clinical assessment and decision-making skills.
• Ability to manage clinical uncertainty and risk safely.
• Ability to work independently while recognising professional limitations.
• Good understanding of evidence-based practice and clinical governance.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Ability to maintain accurate clinical documentation.
• IT literate and confident using electronic clinical systems.

Desirable

• Previous experience working within general practice or primary care.
• Experience managing same-day/urgent presentations in primary care.
• Experience with chronic disease management.
• Experience undertaking clinical audit or quality improvement projects.
• Experience supporting or mentoring other clinicians.
• Knowledge and experience of local community and secondary care referral pathways.
• Experience using SystmOne or other primary care clinical systems.

Qualifications

Essential

• Qualifications and Registration
• Registered healthcare professional with an appropriate professional registration.
• MSc in Advanced Clinical Practice or equivalent advanced practice qualification, or working towards completion where appropriate.
• Evidence of advanced clinical assessment and consultation skills.
• Appropriate independent prescribing qualification where required for the role.
• Evidence of ongoing continuing professional development.

Experience

Essential

• Clinical Experience
• Significant post-registration clinical experience.
• Experience working autonomously as an Advanced Clinical Practitioner or equivalent advanced clinical role.
• Experience assessing and managing patients with undifferentiated and acute presentations.
• Demonstrable experience of clinical assessment, diagnosis, treatment and management planning.
• Experience working within a multidisciplinary team.
• Experience recognising clinical deterioration and appropriately escalating care.
• Understanding of safeguarding responsibilities and appropriate referral pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ash Grove Medical Centre

Address

England Lane

Knottingley

West Yorkshire

WF11 0JA

United Kingdom

Employer's website

https://www.ashgrovesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Job

The post holder will work closely with the Practice Manager and Deputy Practice Manager to support the delivery of key practice objectives.

Data Lead Responsibilities

• Support the achievement of Quality and Outcomes Framework (QOF), Local Quality Contracts and other enhanced services.
• Run searches and produce reports using EMIS Web to identify patients requiring review, recall or follow-up.
• Support population health management initiatives and proactive patient care programmes.
• Monitor and improve data quality within the clinical system.
• Assist with contract monitoring, performance reporting and service improvement projects.
• Identify opportunities to maximise practice income through accurate coding, recalls and achievement of contractual targets.
• Support audits, quality improvement initiatives and practice development projects.
• Liaise with clinical and administrative staff to ensure data is recorded accurately and consistently.
• Assist with managing access demand and patient recall systems.

Reception and Administrative Responsibilities

• Provide professional and courteous support to patients, clinicians and colleagues.
• Answer incoming telephone calls efficiently and appropriately.
• Receive and assist patients attending the surgery.
• Process and action clinical and administrative tasks within EMIS Web.
• Manage patient registrations, records and correspondence.
• Support prescription and document processing in line with practice procedures.
• Signpost patients to appropriate services both within and outside the practice.
• Maintain accurate patient records and ensure confidentiality at all times.
• Provide cover for reception and administrative functions as required.
• Build positive working relationships with all members of the multidisciplinary team

Person Specification

Qualifications

Essential

• Essential
• GCSE Grade C Level 4 or above in English and Mathematics or equivalent.
• Evidence of relevant administrative training or experience.

Desirable

• Further qualifications in administration, business or healthcare management.
• Care Navigation training.
• EMIS Web training certificates.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Westway Medical Centre

Address

Westway

Maghull

Liverpool

L31 0DJ

United Kingdom

Employer's website

https://westwaymcmaghull.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

Clinical

1. Work autonomously as a Senior Nurse within the practice, managing patients and delivering individualised direct patient care.

2. Direct responsibility for assessment, examination, investigation, and diagnosis of patients within the agreed scope of your role. The clinical scope of your role will be reviewed at appraisal on an annual basis, based on the Core Capabilities Framework.

3. Appropriately treat patients, resulting in the safe management and appropriate referral of patients. This includes the management of patients with long term conditions and complex care.

4. Receive referrals via a variety of sources, including from the doctor team, nursing colleagues and to manage your caseload and clinical priorities according to agreed protocols and working practices

5. Participate in multidisciplinary meetings, safety huddles, patient reviews and team meetings

6. Undertake a variety of clinical skills and provide treatment/ advice as per your agreed scope of practice, using agreed protocols of clinical practice and professional guidelines. This service may be provided within an urgent care primary care setting, or routine primary care setting, including in the community or home care settings.

7. Within scope of practice and clinical competence request and / or undertake diagnostic procedures and clinical investigations related to plans of care

8. Utilise scope of practice to undertake Non-Medical Prescribing role and provide advice on medicine management issues associated with the patient specialty group. Work within Guiseley and Yeadon Medical Practice's policy for Medicines Management

9. Utilise your advanced knowledge and skills relating to the speciality of primary care to provide specialist primary care advice to other members of the multidisciplinary team on the basis of patient assessment.

10. Provide a seamless, high-quality service from assessment through to diagnosis, treatment, and review, referring to other specialists in the community or secondary care as required. Provide guidance to staff, patients and their families and carers on pathway navigation

11. Lead in the development and updating of referral guidelines and policies for the service.

12. Use highly developed communication skills to effectively communicate with colleagues, patients, and their relatives/carers, making reports and liaising as required with medical staff and other members of the multidisciplinary team both verbally and in writing.

13. Use professional judgement to act as an advocate for patients to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions relating to their treatment and management. Escalate any concerns via the practice management/nursing / professional structures/partnership as required

14. Report and raise concerns related to Safeguarding, accessing advice and support as required. Be conversant with Practice policies for safeguarding including the assessment of mental Capacity, and consideration of Deprivation of Liberty Safeguards (DOLS) and the application of the principles of Prevent (counter terrorism awareness)

15. Ensure effective and accurate verbal or written handover of patients between healthcare professionals.

16. Ensure that high standards of all documentation are maintained, with accurate, complete and up-to-date information regarding patient care are kept in accordance with Practice and professional standards.

17. Monitor the quality and standard of care provided by all members of the team and all staff in clinical areas. Identifying any skills or training gaps and escalating to the practice manager and partnership or addressing them if within your own team.

18. Undertake training to develop further advanced clinical practice roles required by the practice to provide a high standard of patient care.

20. Practice within the scope of professional registration

Professional Leadership & Management

1. Provide highly visible and accessible professional leadership and demonstrate expert knowledge and standards of clinical practice in primary care

2. Promote interdisciplinary team and collaborative working practices

3. Meet regularly with team members as a team and on an individual basis as required to support their personal and professional development

4. Promote team working, build rapport and collaborative working practices within the multidisciplinary clinical and management team. Liaise with non-clinical personnel across the organisation and professional groups. Ensuring effective communication and interpersonal skills.

5. Act as a clinical role model demonstrating high standards of advanced clinical practice and provide support or advice to other staff when necessary

6. Lead and support the development of the role according to changing patients needs, service requirements and evidence base practice.

7. Lead and actively participate in practice/local projects, quality initiatives and statutory accreditation processes. This will include the setting and monitoring of clinical standards of care

8. Ensure that all resources are managed in an efficient and cost-effective manner to achieve maximum effect for patients and staff.

9. Adhere to all relevant practice and local policies and procedures and to ensure that they are correctly implemented.

10. Lead in the implementation of multidisciplinary service objectives that reflect practice strategies for patient care.

11. Demonstrate effective leadership skills, supporting the senior management team and partnership in service development and lead as delegated on the implementation of any of these changes.

12. Monitor standards and maintain high quality care. Report any clinical incidents via the practices electronic reporting system for significant events and escalate issues promptly and appropriately

13. Utilise the highest level of interpersonal and communication skills when dealing with complex, sensitive or emergency situations.

14. Maintain an awareness of professional and ethical issues to ensure care is delivered in a professional timely and courteous manner by all members of the team, respecting the different spiritual and cultural backgrounds of colleagues, patients, and relatives.

15. Escalate any concerns or complaints promptly

16. Participate in the recruitment and selection of staff.

17. Responsibility for completing or delegating the preparation and daily review of staff duty rotas, ensuring that the team provides most effective service provision.

18. Accountable for own practice, always acting within the Professional Code of Professional Conduct

19. Maintain a working knowledge of local and national professional policy and strategy.

20. Attend and when required chair multidisciplinary meetings as a representative of the service. Ensure minutes and agreed actions are communicated to stakeholders according to agreed timescales

21. Clinical leadership of practice immunisation programmes. Working in collaboration with the practice manager, partnership, and local teams to ensure safe delivery of all immunisations.

Reports/searches training

1. To provide clinical leadership for cervical cytology in the practice and to ensure our process are safe and effective. Review policy

Education & Training

1. Act as an expert educational resource for clinical staff, patients, and carers by providing formal and informal education. Promote and develop a positive learning environment throughout the Practice.

2. Act as mentor/ assessor to staff members and students as required, providing educational advice and support. Ensure staff can access appropriate training support and guidance

3. Students - Lead and actively participate in the delivery of educational programmes for all grades of nursing, medical and allied health professional staff, in collaboration with the partnership team and leadership team.

4. Provide support and guidance to all levels of practice staff in their clinical role.

5. Ensure that pre and post registration students receive appropriate learning experience whilst allocated to the practice.

6. Participate in provision and identification of in-service training need for all nursing team staff.

7. Participate in education and practice development, liaising with practice, local and national educational leads to ensure educational objectives are delivered

8. Recognise the limits of own professional practice and competence, undertake further training and academic qualifications as required to maintain own specialist knowledge

9. Take responsibility for ensuring personal and completion of any statutory or mandatory training as required for. Informing line manager if there is any deviance from training attendance

10. Participate in the annual appraisal process, delegating duties to team members as appropriate, to ensure all staff within the team have personal development plans which support revalidation

11. Maintain links with local higher education institutions and participate in in the delivery of new and established advanced and nursing practice programmes as required.

Person Specification

Experience

Essential

• Supervision, teaching and coaching of staff
• Multi-professional problem solving in teams
• Strategy and policy development
• Experience of managing and leading a broad range of staff
• Budget management experience
• Experience of improving quality for patients, staff and service
• Experience of working with a wide range of stakeholders

Other

Essential

• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them.
• Ability to think and plan tactically and creatively, and to prioritise work programs in the face of competing demands;
• A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority;
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working;
• A good understanding of the changing NHS environment.
• Financial Management.

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Qualifications

Essential

• Qualifications
• and/or Knowledge
• Registered nurse
• A good knowledge of, and experience in, general practice, primary and community care
• Track record of significant continuous professional and management development
• Leadership training or equivalent experience
• Up to date in all current issues related to professional nursing practice and health service management
• Understanding of the emerging integrated care system arrangements and the implications for general practice
• A good working knowledge and interest in new models to strengthen and improve primary care and ideas on how to implement these for the development locally
• An understanding of the key priorities within QoF and NHS Long Term Plan
• An understanding of population health and population health management
• Knowledge of local health issues within own PCN
• Knowledge of staff management processes
• Post-graduate management qualification
• Application form and pre-employment checks

Desirable

• Post-graduate management qualification

Aptitude and Abilities

Essential

• Assertive and confident in approach
• An interest in leadership within primary care and the wider health and social care system
• Ability to think and plan tactically and creatively
• Ability to develop and maintain constructive relationships with all professional disciplines
• Ability to analyse complex clinical issues/problems, identify necessary action and make recommendations and follow these through
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Ability to prioritise
• Advanced decision-making skills
• Sound political judgement and thorough understanding of working with complex policy and diverse interest groups;
• Successful project management
• Workforce planning / role redesign

Desirable

• Successful project management
• Workforce planning / role redesign

Values

Essential

• Excellent inter-personal and communication skills with good listening skills;
• High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude;
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.
• Demonstrates enthusiasm towards teaching and sharing knowledge

Desirable

• Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aire Valley Surgery

Address

Guiseley and Yeadon Medical Practice

Yeadon Health Centre

17 South View Road

Yeadon

LS19 7PS

United Kingdom

Employer's website

https://www.airevalleysurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: RECEPTIONIST

REPORTS TO: DEPUTY PRACTICE MANAGER

HOURS: 20 hours per week

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Enter requests for home visits into the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests either on the computer via workflow or manually.
• Advise patients of relevant charges for private (non General Medical Services) services, accept over the counter payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Patient notes and correspondence:
• Ensure that clinical system practice notes are dealt with promptly and all actions taken are recorded appropriately.

• Action e-consults received via the practice gatekeeper account and ensure they are work-flowed to the correct team.

• Ensure correspondence, reports, results discharge letters etc are work flowed promptly using EMIS WEB or DOCMAN 10 and sent to the correct team.

• Make and serve refreshments as per office rota, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff.
• Ensure that all new patients are registered onto the computer system promptly and accurately
• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE Grade A - C in English and Maths

Experience

Essential

• Experience of working in an administration/ reception role.

Desirable

• Experience of working in a GP or healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greasby Group Practice

Address

Greasby Road

Greasby

Wirral

CH49 3AT

United Kingdom

Employer's website

http://www.greasbygrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Medical Receptionist

MAIN PURPOSE OF POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

RESPONSIBLE TO: Practice Management

ACCOUNTABLE TO: All Partners at the Practice

HOURS OF WORK: 30 hours per week to be worked over 5 days. Monday - Friday and times earliest 7.30am to 1.30pm (week 1) and (week 2) lates 1.00pm to 7.00pm.

REMUNERATION: £12.71ph

CONTRACT LENGTH: Permanent

LOCATION: Lister Medical Centre, Abercrombie Way, Harlow, Essex CM18 6YJ

JOB PURPOSE

The post holder will work as part of the Health Centre Team. To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

DUTIES AND RESPONSIBILITIES OF THE POST

Reception Duties:

• Utilise number system to ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure registration procedures are completed on to computer.
• Advise patients of relevant charges for private services, accept payment and issue receipts for same.

• Respond to all queries and requests for assistance from patients and other visitors.
• Enter requests for home visits onto visit screen including all relevant information and where necessary refer to the Duty Doctor.
• In conjunction with the Repeat Prescriptions Clerk ensure that requests for prescriptions are actioned where possible within two working days.
• Action requests for ambulance transportation and enter details in appropriate book.
• Ensure reception and waiting areas are kept neat and tidy.

• Make tea and coffee for Partners as and when required.
• Ensure visitors sign the Visitors Book upon arrival and departure
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
• Assist the Sifting GP with Admin Support for total Triage

Management of Appointment Systems:

• Ensure total familiarity with all appointment systems in effect including regular and incidental variations.
• Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record.

• Monitor effectiveness of the system and report any problems or variations required.

Preparation of Consulting Rooms:

• Ensure that the consulting rooms are prepared in readiness for each consulting session, checking the full range of forms and requirements and re-stocking as required (Allocated clinician)
• Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

Operation of Telephone System:

• Receive and make calls as required. Divert calls and take messages as appropriate.
• Excellent communication skills.

Start and End of Day Procedures:

• Open premises at the start of day, set alarm to day function and make all necessary preparation to receive patients. Empty refrigerator of any specimens and put ready for collection by local hospital courier this procedure to be carried out at 8.30am and 1.00pm.
• Secure premises at end of day, ensure the building is totally secured, internal lights off (where appropriate) and alarm activated. Put any specimens into the refrigerator ready for the morning.

TRAINING AND PROFESSIONAL DEVELOPMENT

• Maintain continued education by attendance at courses and study days as deemed useful or necessary for personal development and comply with mandatory and statutory training requirements
• To participate in the practice performance review and appraisal process
• To take appropriate action in relation to any feedback around care / performance in relation to improving practice / developmental needs.
• Take responsibility for own learning and identify development opportunities
• Ability to self-motivate, organise and prioritise workloads
• Apply practice policies, standards and guidance.

QUALITY

• The post holder will contribute to maintaining / improving patient care as appropriate
• The post holder will contribute to audit as requested by the Partners of the Health Care Centre
• Work effectively with other agencies to support effective patient care
• Manage workload, resources and own time effectively in order to support effective and high-quality patient care.
• On identification of any patient / non patient related incident escalate appropriately and complete relevant reporting tool.

Health & safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of standards of infection control and

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile way, safe and free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list. The post holder may from time to time be asked to undertake other duties and responsibilities. Any changes to this job description that take account of changing service needs will be made in discussion with the post holder.

Person Specification

Qualifications

Essential

• Good standard of general education with a minimum GCSE English and Maths or equivalent.

Desirable

• NVQ Level 2-3 in Business/Admin

Skills and Abilities

Essential

• An acceptable level of literacy and numeracy skills.
• Computer literacy
• Interpersonal, organisational and administrative skills.
• Ability to learn Clinical System rota.
• Ability to organise and prioritise workload to achieve deadlines.
• Ability to investigate complex patient queries and anomalies when required.
• Ability to monitor and process accurate patient data.
• Commitment to equalities and the promotion of diversity in all aspects of working.
• Being open to innovative thinking and assist in developing new ways of working/systems as required

Experience

Essential

• Experience of patient and customer facing roles.
• Experience of telephone call centres
• Knowledge of implementing a range of administrative procedures
• Knowledge of a range of IT systems packages.
• Awareness of Data Protection and confidentiality issues.

Desirable

• SystmOne
• Experience of Primary Care/GP Practices

Other

Essential

• To adhere to the Practice core values:
• Dignity
• Respect
• Compassion
• Empathy
• Honesty
• Willingness to attend training as deemed appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lister Medical Centre

Address

Lister Health Centre Unit 1

Abercrombie Way

Harlow

Essex

CM18 6YJ

United Kingdom

Employer's website

https://www.listermedicalcentre.com (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for:

• Delivering high-quality nursing care within their scope of practice.
• Managing long-term condition clinics, including diabetes, asthma and COPD.
• Undertaking cervical screening (smear tests).
• Administering routine, childhood, travel and seasonal immunisations and vaccinations in accordance with national and local guidance.
• Providing contraception advice and associated services within competence.
• Performing wound care, dressings, suture and clip removal.
• Undertaking venepuncture, ECGs, spirometry, peak flow measurements, urine testing and other clinical procedures.
• Carrying out NHS Health Checks, cardiovascular risk assessments (including QRISK) and health promotion activities.
• Administering prescribed injectable medications and participating in anaphylaxis and resuscitation procedures.
• Making appropriate referrals to GPs and other members of the multidisciplinary team.
• Maintaining accurate, timely and confidential electronic patient records using the practice clinical system.
• Ensuring specimens are correctly labelled, stored and dispatched to the laboratory.
• Promoting healthy lifestyles and supporting patients to self-manage long-term conditions.

The post holder will promote and maintain high standards of infection prevention and control by:

• Adhering to national guidance, practice policies and standard infection prevention procedures.
• Maintaining clean, safe clinical environments.
• Ensuring the safe storage, handling, rotation and disposal of vaccines, medicines and clinical equipment.
• Reporting and escalating infection control concerns where appropriate.
• Participating in infection prevention audits and quality improvement activities.

The post holder will:

• Maintain active NMC registration and comply with the NMC Code.
• Undertake mandatory training and continuing professional development.
• Work within practice policies, procedures and clinical protocols.
• Recognise own limitations and seek advice or refer appropriately.
• Participate in clinical audit, quality improvement and service development.
• Support students and other learners where appropriate.
• Contribute to the achievement of CQC standards and contractual requirements.

The Practice Nurse will work collaboratively with GPs, nurses, healthcare assistants, pharmacists, administrative staff and external healthcare professionals to ensure the delivery of safe, effective and compassionate care. Flexibility is expected to support colleagues and meet the needs of the service.

The post holder will:

• Maintain patient confidentiality and comply with UK GDPR and Data Protection legislation.
• Safeguard children and vulnerable adults in accordance with national guidance and practice policies.
• Comply with all Health and Safety legislation and practice procedures.
• Report incidents, accidents and hazards appropriately.

This job description is intended to outline the main duties of the post and is not an exhaustive list. The post holder may be required to undertake other duties appropriate to the grade and responsibilities of the role, following discussion with the Practice Manager or Partners.

Person Specification

Experience

Essential

• Previous experience working as a GP Practice Nurse.
• Experience independently managing long-term condition clinics, including diabetes, asthma and COPD.
• Experience undertaking cervical cytology.
• Experience delivering routine, childhood, travel and seasonal immunisations and vaccinations.
• Experience in wound care, dressings and suture removal.
• Experience undertaking venepuncture, ECGs, spirometry and other routine clinical procedures.
• Experience using electronic patient record systems within General Practice.
• Experience working effectively as part of a multidisciplinary team.
• Experience promoting and maintaining infection prevention and control standards within a clinical setting.

Desirable

• Two or more years' experience as a GP Practice Nurse.
• Experience supporting QOF and long-term condition reviews.
• Experience participating in clinical audit and quality improvement activities.

Qualifications

Essential

• Qualifications
• Essential
• Registered Adult Nurse with current NMC registration.
• Nursing Diploma or Degree.
• Evidence of continuing professional development.
• Cervical Screening (Smear Taker) qualification or experience.
• Immunisation and vaccination training.
• Training and competency in the management of long-term conditions, including diabetes, asthma and COPD.

Desirable

• Additional qualifications relevant to General Practice nursing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park View Medical Centre

Address

66 Delaunays Road

Manchester

M8 4RF

United Kingdom

Employer's website

https://www.parkviewmedicalcentre.nhs.uk/ (Opens in a new tab)