Job description

Job responsibilities

The Main Duties Of The Job Will Include:

Main duties of the job

Your Duties will include:

Undertake New Patient Health Checks

Undertake NHS Health Checks

Health promotion and Lifestyle advice,

Supporting Long Term Condition Reviews

Diabetic Foot Checks - were trained.

Height, Weight and BMI measurements.

Ensure specimens are recorded and ready for transportation

Providing support in minor surgery clinics if required.

Supporting QOF and BeCCoR priorities.

Maintaining accurate clinical records,

Supporting Infection prevention and control proceedures,

Ensure fridges are routinely cleaned in accordance with current guidance

Stock Control

Work Collaboratively with GP's nurses and admin staff

Administering certain Injections under PSD

Please note this list is not exhaustive.

Person Specification

Qualifications

Essential

• Essential criteria
• Basic Qualifications.
• Relevant health and social care qualifications.

Desirable

• Desirable criteria
• Qualified in Phlebotomy

Experience

Essential

• Experience of working in General Practice
• Ability to work effectively as a team player under appropriate supervision and as part of a multi-disciplinary team
• Ability to work within own scope of practice and understanding when to refer to clinical colleagues

Team Work

Essential

• Ability to work well with Nurses, GP's Admin and other support staff in a fast paces environment .

Personal Qualities

Essential

• Effective Time Management.
• Demonstrated personal accountability.
• Ability to listen, empathise with patients and provide person centered support in a non-judgmental way.
• Ability to use own initiative, discretion and sensitivity
• Understanding of safeguarding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Dicconson Group Practice

Address

Boston House

Frog Lane

Wigan

WN6 7LP

United Kingdom

Employer's website

https://www.thedicconsongrouppracticewigan.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried General Practitioner

Post Title: Salaried GP (Newly Qualified Welcome)

Location: Ashdown Medical Group, Downham/Lee London

Responsible to: Practice Partners / Clinical Lead GP

Contract Type: Permanent, Part-Time (4 to 6 sessions per week)

Salary: Competitive, dependent on experience (plus NHS Pension & Indemnity cover)

Job Summary

We are a friendly, forward-thinking GP practice looking for an enthusiastic and committed Salaried GP to join our clinical team for 46 sessions per week. This is an excellent opportunity for a newly qualified GP seeking a supportive environment with opportunities for career development, mentorship, and special interest work.

You will provide high-quality, patient-centred medical care to our registered population, working collaboratively with the wider multidisciplinary team to meet the health needs of our diverse community.

Main Duties and Responsibilities

As a valued member of our team, you will:

• Provide consultations in person, over the telephone, or via video for a variety of acute, chronic, and preventive care needs.
• Diagnose, treat, and manage a broad range of medical conditions.
• Prescribe safely and effectively, and conduct medication reviews.
• Arrange and interpret appropriate investigations.
• Refer patients to secondary care and community services where required.
• Offer health promotion advice, lifestyle support, and preventive interventions.
• Participate in the duty doctor rota, managing same-day demand and occasional home visits.
• Maintain accurate and up-to-date patient records using the practice clinical system.
• Contribute to clinical meetings, audits, significant event reviews, and quality improvement initiatives.
• Support the practice in meeting QOF, Enhanced Services, and other contractual requirements.
• Maintain professional development in line with GMC revalidation requirements.

Person Specification

Experience

Essential

• GP Opportunity Newly Qualified Welcome

Knowledge and Skills

Essential

• Good organisational, communication, and teamwork skills
• Ability to work independently and as part of a team

Desirable

• Experience in quality improvement projects or teaching

Qualifications

Essential

• Person Specification
• Essential:
• Fully qualified GP with GMC registration and licence to practise
• MRCGP (or equivalent)
• Commitment to high-quality, patient-centred care
• Good organisational, communication, and teamwork skills
• Ability to work independently and as part of a team

Desirable

• Desirable:
• Special clinical interest(s)
• Experience in quality improvement projects or teaching
• Knowledge of EMIS/Docman

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Downham Family Medical Practice

Address

Moorside Road

Bromley

BR1 5EP

United Kingdom

Employer's website

https://www.downhamfamilymedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Build effective relationships with and actively engage Primary Care Networks and local cancer and public health stakeholders to raise awareness of the importance of early cancer diagnosis and influence the content of local delivery plans.
• Effectively manage ongoing relationships with multiple PCNs and practices across your locality to secure improvements in early cancer diagnosis.
• Lead or support workstreams to increase uptake of the three cancer screening programs, improve primary care referral practices and pathways in line with the PCN DES and regional plans - such as the Humber and North Yorkshire Cancer Alliance Cancer Incentive Scheme
• Assist PCNs with the analysis and interpretation of statistics relevant to prevention screening and early diagnosis.
• Share best practice tools and resources to support PCNs to adopt quality improvement interventions that will contribute to achieving earlier cancer diagnosis and better outcomes for patients.
• Support PCNs to develop early cancer diagnosis improvement plans in line with the PCN Cancer Direct Enhancement Scheme Invest and Impact Fund and other relevant contracts.
• Create and facilitate opportunities and mechanisms for PCNs to improve communications and networking between GP practices and PCNs - including joint planning where appropriate.
• Support and - or advise PCNs and GP practices to set up and implement early cancer diagnosis projects focused on screening and improving referral practice.
• Working with clinical leads to support PCNs to keep up to date with changes and the use of clinical referral pathways diagnostic and triage tests - such as Faecal Immunochemical Test.
• Develop plan co-ordinate and evaluate learning events for primary care professionals - non-clinical and clinical. To enhance knowledge of and interventions to improve cancer outcomes with a focus on early diagnosis screening and addressing health inequalities.
• Design deliver and evaluate bespoke training sessions through a range of methods including face to face remote and local on-line options at GP practice and PCN level.
• Work in partnership with primary and secondary care partners to support and promote more effective ways of working across the patient pathway.
• Contribute to the delivery of local improvement projects in partnership with NHS partner organisations, in line with Humber and North Yorkshire Cancer Alliance workplan.
• Keep up to date with policy, evidence and NHS/ public health cancer strategies, supporting the dissemination to local partner and primary care organisations in the area, as appropriate.
• Work flexibly and collaboratively through the region with the Humber and North Yorkshire Cancer Alliance Place Cancer Managers and other PCN Engagement roles to support early cancer diagnosis projects.
• Provide progress reports against the agreed operational plan and identified performance measures via quarterly reports for Humber and North Yorkshire Cancer Alliance in addition to other data intelligence and observations as required.
• Support PCNs and GP Practices to enhance their understanding and implementation of personalised care approaches to improve the quality and uptake of cancer care interventions.

Additional Requirements

• Ability to regularly travel within the region and to occasionally travel across the country.
• Ability to work flexible hours and out of hours as required.

Person Specification

Experience

Essential

• Experience in proposing changes in conjunction with working groups which have wider implications for performance and service policy.
• Experience of partnership working and the ability to develop sustainable relationships with key bodies and individuals.
• Experience in persuading stakeholders of the importance of projects including negotiating and motivating others and linking in with other initiatives.
• Experience in analysing - interpreting and communicating complex and sensitive facts and information about performance and change and presenting information to stakeholders.
• Experience of breaking down organisational barriers - managing conflicting opinions or demands to ensure appropriate outcomes for patients.
• Knowledge of the practical application of the principles of change management and workforce redesign.
• Knowledge of project management.

Desirable

• Have experience of working in areas of deprivation.
• Knowledge of community engagement.
• Experience of group work.
• Experience of working across various settings.
• Knowledge of Cancer support organisations available.

Skills

Essential

• Ability to analyse and interpret information and to make judgements where there are conflicting views on the to support decisions on complex issues.
• Ability to disseminate information appropriately and to share knowledge and experience with other members of the team.
• Excellent communication skills including the ability to persuade influence and motivate others.
• Ability to organise and evaluate data and audit own work area.
• Ability to analyse interpret and formally present in depth health information and to construct correspondence and reports for various audiences - demonstrating high levels of accuracy and presentation.
• Ability to use IT software to effectively collect and analyse data and to present - create reports - presentations it in a meaningful way.

Desirable

• Data outcome entry.
• Good networking skills.
• Ability to prepare creative material.

Qualifications

Essential

• Degree or equivalent experience

Desirable

• Qualifications in any of the following;
• Training / community engagement / health / behaviour change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yorkshire Health Network

Address

Priority House

Grove Park Court

Harrogate

North Yorkshire

HG1 4DP

United Kingdom

Employer's website

http://www.yorkshirehealthnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key responsibilities

Quality and outcome framework (QOF)

Run & be responsible for set QOF domain following QOF guidelines.

Contact patients using letter, SMS, email & phone call to ensure contact is made with patients in correct time scales.

Ensuring patients are booked into the correct clinics for owned QOF domain.

Achieving QOF targets in a timely manner to set business targets.

Recalls

Action Recalls within own area of responsibility; Child Immunisations, Womans health etc.

Completion of Childhood Immunisation Returns if this is an area of responsibility.

Coding

Assist the Business Intelligence team with audits related to QOF and Enhanced services, updating and amending coding as required.

Ensure accurate read-codingSupport Dealing with queries relating to coding, where suitable.

Administrative

Support the business intelligence team with any admin work, folding letters in envelopes, adding information leaflets.

Liaising with the patient liaison manager ensuring promotions for health awareness & promotions run alongside business plan.

Confidentiality

The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and the business.

In the performance of the duties outlined in this job description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Personal/Professional Development

The postholder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The postholder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Contribution to the implementation of services

Apply practice policies, standards and guidance.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Health and Safety

Ensure all members of staff comply with the Groups health and safety policy.

Carry out risk assessments to comply with current Health and Safety legislation.

Ensure any health and safety concerns are reported to the Operations Manager.

To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection).

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues.

Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities and rights.

Governance

Identify and record risks and issues, developing contingency plans with service and contract leads.

Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice.

Ensure that the PCN board and Clinical Director adhere to the governance structure as set out in the network agreement.

Confidentiality

To maintain confidentiality of information acquired in the course of undertaking duties for the practice.

The details contained in this job description are not exhaustive and may change as the post develops.

Person Specification

Qualifications

Essential

• Evidence of a good general standard of education.
• Good IT skills.
• NVQ Administration level 3 or equivalent level of experience or experience in similar role will be considered.

Desirable

• NVQ Administration level 3 or equivalent level of experience

Experience

Essential

• Used to working in a high volume office environment
• Able to work under pressure and to tight deadlines
• Dealing with the public enquiries
• Previous experience of data entry/coding
• Knowledge of the Data Protection act and how this is applied in practice
• Understanding of databases, coding and extraction of data for reporting purposes

Desirable

• Previous experience working in an administrative role within a GP practice
• 2 years experience of clinical coding
• Understanding of QOF and Enhanced Services and how accurate coding supports delivery
• Ability to produce reports for quality audits

Skills

Essential

• Computer skills including good knowledge of databases and record keeping, Microsoft Word and Excel.
• Good organisational and time management skills.
• Excellent Interpersonal skills
• Team player
• Ability to co-ordinate tasks
• Ability to prioritise and manage own workload against changing priorities, delegating where appropriate
• Good communication skills both verbal and in writing
• Flexible approach to work Accurate keyboard & data entry skills
• Ability to work using own initiative under minimum supervision
• Ability to prioritise and plan own workload
• Problem solving skill
• Accurate and methodical approach
• Recognise own development needs and recognise how these may be met

Desirable

• Ability to co-ordinate tasks
• Ability to prioritise and manage own workload against changing priorities, delegating where appropriate
• Good working knowledge and experience of using SystmOne including; readcoding, electronic discharges, OOH reporting
• Data Analysis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon Medical Group

Address

Mudge Way

Plymouth

PL7 1AD

United Kingdom

Employer's website

https://www.beaconmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education

Essential

• Good general education
• Basic numeracy and literacy

Desirable

• ECDL or equivalent or willingness to undertake

Experience

Essential

• Have a demonstrable understanding of general office equipment i.e. computer, fax
• Knowledge of clerical / admin systems and processes

Desirable

• Previous clerical experience within health care/office setting

Skills

Essential

• Ability to communicate clearly and effectively, using both written and verbal means
• Experience of and ability to influence colleagues
• Ensures that own actions support equality, diversity, rights and maintain quality
• IT skills at basic level - wordprocessing, databases, email, internet searching

Desirable

• oAwareness of the NHS structure and current issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

This post holder will:

• Work within CWPT NHS Talking Therapies Service Service.
• Provide a range of high-volume low intensity Step 2 cognitive behavioural therapy (CBT) based self-management interventions to clients with mild to moderate anxiety and depression.
• See patients and deliver low intensity interventions in different locations around the county, by telephone, video or face to face.
• Undertake GP liaison, data entry and follow up work
• Deliver NHS Talking Therapies Step 2 psycho-educational course

MAIN DUTIES AND RESPONSIBILITIES

Clinical

• Offer telephone assessments to patients with anxiety and/or depression, both with and without long term physical health conditions.
• Undertake patient-centred telephone assessments using TT standardised measures and LTC additional measures (if appropriate) and identify the areas where the person wishes to see change or recovery. Make assessment of risk to self and others and after discussion with a supervisor refer patients back to GPs or Adult Mental Health Teams if they are deemed to be at risk.
• Offer a range of choice about treatment options available based on the least burden of intervention appropriate to need and provide a range of short-term evidence based low -intensity psychological treatment interventions in accordance with NICE Guidance. This may include information on guided self- help, computerised CBT, medication support, access to CBT courses and signposting to employment, training and benefits and stepping up to Step 3 and specialist services. This work is primarily by telephone with some face-to-face contact.
• Adhere to agreed recovery targets and activity scheduling relating to the number of client contact interventions and clinical sessions during treatment in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
• Discharge patients following successful completion of treatment or refer on for higher intensity treatment if required.
• Refer on to other services as appropriate.
• Complete all requirements relating to data collection and recording clinical activity in line with protocols.
• Work closely with line managers and supervisors, ensuring appropriate stepping-up and stepping-down arrangements and discharged processes are in place in line with the stepped care approach.
• Assess and integrate issues surrounding work and employment into the overall therapy process.
• Support the delivery of Step 2 courses.

Training

• Attend and fulfil all the requirements of the training element of the post in line with identified professional objectives.
• Apply learning from the training programme in practice.
• Receive supervision from educational providers in relation to course work to meet the required standards.
• Undertake Psychological Wellbeing Practitioner induction training and other training as necessary.
• Trainees will be required to undertake and pass the Talking Therapies PWP Training programme.
• All modules are assessed on a practical demonstration of competencies according to fail/pass criteria. All trainees will be required to pass the modules undertaken and be working towards achieving the Certificate in Psychological Wellbeing Practice in order to be confirmed in post.
• Keep up to date mandatory training as required by CWPT.

Professional

• Work in partnership with GPs and other health care professionals to ensure appropriate referrals are received.
• Raise the profile of the service.
• Be aware of information on community resources in identified localities to inform signposting activity including CWPT Talking Therapies website, liaising with professionals from the team supporting long term health conditions.
• Ensure that client confidentiality is protected at all times, in line with Trust policy.
• Be aware of, and keep up to date with, advances in the treatment for common mental health problems.
• Ensure clear objectives and activity levels are identified, discussed, and reviewed with the PWP Clinical Supervisor on a regular basis as part of continuing professional development.
• Attend clinical skills and management supervision on a regular basis as agreed with the PWP Clinical Supervisor and attend the Clinical Skills Group.
• Attend relevant conferences / workshops in line with identified professional objectives.
• Participate in individual annual appraisal review and respond to agreed service objectives.
• Ensure the maintenance of standards of practice according to the employer and any regulating bodies.
• Keep up to date all records in relation to Continuous Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

General

• To contribute to the development of best practice within the service.
• To maintain up-to-date knowledge of legislation, national and local policies and procedures on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence). in relation to Mental Health and Primary Care Services.
• To further gain experience working in health care services with patients with physical health problems.
• Work within CWPT policies and procedures and adhere to BABCP/BPS Codes of Practice as applicable.
• All employees have a duty and responsibility for their on health and safety and the health and safety of colleagues, patients and the general public.
• All employees have a responsibility and a legal obligation to ensure that information processed for both patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (2018) and Security and Confidentiality policies.
• Undertake not to abuse their official position for personal gain, to seek advantage to further private business or other interests in the course of their official duties.

This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development

Person Specification

Qualifications

Essential

• Able to demonstrate a willingness and ability to attend and study the Post Graduate level Low Intensity Psychological Interventions course at Coventry university on a part time basis for one year
• Degree level qualification or equivalent experience to enable applicant to undertake post graduate study

Practical Skill

Essential

• Car Driver

Experience

Essential

• Evidence of working with people who have experienced a mental health problem

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Wayside House

Wilson's Lane

Coventry

CV6 6NY

United Kingdom

Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Team Management & Leadership

Line manage reception staff, including recruitment, induction, training and appraisal

Lead, motivate and support the reception team to deliver a high-quality service

Manage rotas, annual leave and sickness absence in line with practice policy

Conduct return-to-work meetings and address performance issues promptly

Facilitate regular team meetings and communication updates

Patient Services & Front Desk Operations

Oversee daily reception operations, ensuring adequate staffing and service coverage

Ensure patients are greeted professionally and treated with dignity and respect

Manage appointment systems effectively (including same-day demand and triage support)

Monitor and improve patient flow and access to services

Complaints & Patient Experience

Act as first point of contact for patient concerns and complaints at reception level

Resolve issues promptly and escalate where appropriate

Support the complaints process in line with NHS requirements

Use feedback to identify service improvements

Operational & Administrative Oversight

Ensure reception processes are efficient, standardised and documented (SOPs)

Monitor performance metrics (e.g. call handling, access, waiting times)

Support audits and quality improvement initiatives

Maintain up-to-date knowledge of practice systems (e.g. EMIS, AccuRx)

Information Governance & Confidentiality

Ensure all reception staff adhere to GDPR, confidentiality and data protection policies

Monitor compliance with information governance and Caldicott principles

Ensure accurate patient data recording and secure handling of information

Safeguarding & Health & Safety

Act as a safeguarding point of awareness within the reception team

Ensure staff understand safeguarding procedures and reporting processes

Maintain compliance with health and safety requirements within the reception area

Continuous Improvement

Identify opportunities to improve workflows, patient access and efficiency

Contribute to practice and PCN-wide improvement initiatives

Support implementation of new systems and service changes

General Responsibilities

Work collaboratively with clinicians and the wider multidisciplinary team

Maintain professionalism, confidentiality, and high standards at all times

Undertake any other duties appropriate to the role

Person Specification

Qualifications

Essential

• Experience of working in a GP practice or healthcare setting
• Previous supervisory or management experience
• Experience managing or supporting a team
• Commitment to continuous professional development
• 5 GCSEs or above
• Strong leadership and people management skills
• Excellent communication skills (face-to-face, telephone and written)
• Good understanding of NHS primary care systems and patient pathways
• Competence in clinical systems (e.g. EMIS, AccuRx)
• Ability to manage competing priorities in a busy environment
• Knowledge of confidentiality, GDPR and data protection
• Professional, approachable and patient-focused
• Calm under pressure with strong problem-solving skills
• Highly organised with attention to detail
• Flexible and adaptable to meet service needs
• Positive attitude and team-focused approach
• Enhanced DBS check required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Old Coulsdon Medical Practice

Address

Court Avenue

Coulsdon

Surrey

CR5 1HF

United Kingdom

Employer's website

https://www.oldcoulsdonmedicalprac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Main Roles & Responsibilities:
• Take referrals from the PCNs Core Network Practices and from a wide range of agencies, including pharmacies, health and care multi-disciplinary teams (MDTs), the emergency services, legal and welfare advice services, VCSE organisations, and through self-referrals (list not exhaustive).
• Provide personalised support to individuals, their families and carers to access community-based activities and support that can help them to take control of their health and wellbeing through co-producing a simple personalised care and support plan and introducing people to appropriate activities, groups and services as described above
• To help patients access increased social support as a buffer against adverse life events.
• To increase access to resources and services which promote mental wellbeing.
• To use a strength based approach to identify key issues that impact on the persons wellbeing and supporting patients to understand and manage their own conditions and maintain an independent lifestyle.
• To play an active role in practice/neighbourhood team meetings by gathering information and being prepared to update the team on patient progress towards goals etc.
• To support patients access community facilities, groups and community activities/resources at a locality level and understand neighbourhood facilities.
• Work with appropriate supervision to manage and prioritise your own caseload, in accordance with needs, priorities and support required by individuals. Refer people back to other health professionals/agencies, as appropriate or necessary.
• Build ongoing relationships with local infrastructure organisations, community activities and support services to increase knowledge of the community support offer, and work collaboratively to develop effective partnership working to support the community offer to be sustainable, identifying gaps in provision, nurturing community assets and sharing intelligence on gaps or problems with commissioners and local authorities
• Increase the strength and capacity of the community, enabling local VCSE organisations and community groups to both receive social prescribing referrals and to make referrals to social prescribing link workers.
• Educate non-clinical and clinical staff within PCN MDTs on the community support offer, how and when patients can access it, and the value of non-medical community-based interventions. This may include verbal or written advice and guidance.
• Promote social prescribing as an approach across the PCN and wider agencies, including its role in supported self-management, in addressing health inequalities and the wider determinants of health, reducing pressure on statutory services, improving access to healthcare and improving health outcomes, and in taking a holistic approach to care.
• To participate in relevant service audits and to follow up referrals and instructions as proposed by primary care staff. Responsible for capturing and collating data that demonstrates a positive impact on the peoples outcomes.
• To attend supervision, case management and steering group meetings as required.
• To maintain professional and personal development.
• This post requires flexible working and scheduled working patterns to ensure service provision.

This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.

Please see the full description (including standard organisational clauses) downloadable document to the right of this page.

Person Specification

Qualifications

Essential

• English and Maths GCSE or equivalent.
• NVQ Level III (Health and Social Care) or relevant professional or vocational qualification at Level 3 or above, or equivalent knowledge and experience.

Desirable

• Training in Motivational Interviewing or Coaching or equivalent experience.
• Formal training in working with long term conditions.

Experience

Essential

• Experience of supporting people with low level/common mental health needs in the community.
• Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
• Knowledge of the voluntary/social care sector in Stockport.
• Evidence of ability to work both autonomously and to seek support and guidance when appropriate.
• Evidence of working within a team.
• Experience of working without direct supervision.
• Experience of managing a caseload of participants and keeping up to date records using a database.

Desirable

• Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups.
• Experience of working with individuals with long term conditions.
• Evidence of working within a multidisciplinary team.
• Experience of using community based activities and resources to support individuals.

Skills and Abilities

Essential

• Knowledge of the voluntary/social care sector in Stockport.
• Ability to sensitively empower and engage with people who have poor wellbeing and other health related needs.
• Ability to deal with challenging behaviour and difficult conversations.
• Ability to work with people from a range of agencies and organisations to develop effective working relationships.
• Ability to effectively manage a variable workload.
• Ability to provide a culturally sensitive service by supporting people from all backgrounds and communities and respecting lifestyles and diversity.
• Ability to work flexibly in an innovative and developing role.

Desirable

• Ability to speak a second language i.e) Urdu or Punjabi

Additional Attributes

Essential

• Good IT skills.
• Good communication and interpersonal skills, including an ability to build rapport and establish good one to one relationships.
• Willingness to work in settings across Stockport.
• Commitment to working towards Viaduct Care CICs values and ethos as an organisation.
• Ability to work flexibly in an innovative and developing role.

Desirable

• An understanding of the importance of user/carer involvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Viaduct Care

Address

21-23

Merseyway

Stockport

Cheshire

SK1 1PN

United Kingdom

Employer's website

https://www.viaductcare.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

We have the exciting opportunity for a Staff Nurse to join us at Pinetree Lodge!

• Time at 1.3 of hourly rate for after 8pm and on Saturdays
• Time at 1.6 of hourly rate for Sundays and Bank Holiday

Pinetree Lodge supports older adults with a diagnosis of dementia who, because of this organic brain disease, have behaviors that challenge which means they are unable to live in the wider community. Our team of experienced Registered Nurses & Support Workers led by Clinical Leads work closely to undertake assessments in order to provide person centered therapeutic interventions to minimize any risks associated with these behaviors.

For our dementia care services, we believe passionately in providing good care to people with dementia and their families. We also believe that it is entirely possible for a person with dementia to live a good quality and meaningful life. With the right help, this is a reasonable expectation for anybody living with dementia.

Our teams are specialists and are passionate about what they do. We specifically select our staff not just for their skills, but for their personal qualities such as warmth, optimism, and a natural desire to help others. We have high levels of qualified nursing staff available 24 hours a day, who are supported by our dedicated team of support workers, to enable our residents to:

• Keep a sense of meaning and purpose in life.
• Protect personal relationships and social networks.
• Nurture hope and self-esteem.
• Maintain independence, choice and control.
• Stay in touch with their local communities and be active citizens.
• Have a sense of stability and consistency.

Facilities-wise, our services are well-equipped to meet the physical health care needs of the people we care for, with a number of separate lounge and dining areas, fully assisted baths, and wet rooms. We work hard to keep things as homely and relaxed as possible.

Please note that this role is not eligible for sponsorship, as it does not meet the requirements set out by UK Visas and Immigration.

About you

We would love to hear from you if you possess the following:

• Are an NMC Registered Mental Health or RNLD with relevant mental health experience with a valid Pin.
• We welcome applications from newly qualified Mental Health nurses.
• Experience of working with people who have complex mental health problems and who can present with behaviours that challenge.
• Possess good communication and interpersonal skills.
• Possess a genuine desire to care for this client group and can appreciate that all our service users are individuals and take a person-centred approach in your work.
• Can demonstrate an empathic attitude and can keep our values at the heart of what you do.
• Flexibility - shift patterns do include weekends and nights, and you may need to work at either service based on the service needs.

What we offer in return:

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro-rata for part-time and the option to purchase or sell day
• Enhanced pension
• Wagestream - ability to release earnings, giving you instant access to your pay
• Smartclinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Person Specification

Qualifications

Essential

• Are an NMC Registered Mental Health or RNLD with relevant mental health experience with a valid Pin.

Experience

Essential

• Experience of working with people who have complex mental health problems and who can present with behaviours that challenge.
• Possess good communication and interpersonal skills.
• Possess a genuine desire to care for this client group and can appreciate that all our service users are individuals and take a person-centred approach in your work.
• Can demonstrate an empathic attitude and can keep our values at the heart of what you do.
• Flexibility - shift patterns do include weekends and nights, and you may need to work at either service based on the service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Everyturn Mental Health

Address

Everyturn Mental Health

136 Dryden Rd

Deckham

Gateshead

NE9 5BY

United Kingdom

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will be required to see patients of all ages presenting with injury or illness complaints and complete the episode of care with treatment or referral onwards.

Consultations will either take place face to face or via telephone and documented timely and thoroughly within patient notes.

The post holder will influence, lead, support and motivate colleagues to maintain morale in difficult and challenging situations.

The post holder will provide clinical lead during a shift by modelling the professional attitudes and behaviours outlined in the LCHS behaviours framework.

Please see job description for further details.

Person Specification

Qualification

Essential

• Regulated Health Care Professional with existing registration.
• Educated to degree level or equivalent.
• Evidence of Level 7 study
• Level 6/7 History Taking qualification.
• Independent prescribing / supplementary prescribing qualification, or a willingness to work towards
• HEI or LCHS approved minor injury course
• HEI or LCHS approved paediatric course or willingness to work towards

Desirable

• Leadership modules
• Recognising the sick child.
• Chronic disease management
• Recognised Teaching and Assessing course (e.g. Mentor Preparation, SLIP, Clinical Educator course, PGCE).

Experience

Essential

• Significant post registration experience where autonomous working at a highly specialised level that has been acquired in the speciality area or a related area where enhanced skills could be transferrable
• Experience of clinical leadership
• Proven track record of teaching/supervising and assessing
• Experience of working within multi professional settings with consolidated clinical practice and contributing to effective team working
• Experience of leading evidenced service improvement and innovation through service/practice development initiatives, audit or research

Desirable

• People Management
• General management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Skegness UTC

Dorothy Avenue

Skegness

PE25 2BS

United Kingdom

Employer's website

https://www.lincolnshirecommunityhealthservices.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 07/09/2026

Person Specification

Qualifications and Knowledge

Essential

• Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
• Experience of a full range of duties working in an administrative / office environment
• Knowledge of Medical / Healthcare Terminology

Desirable

• Secretarial training

Exerience

Essential

• Experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and Powerpoint
• Experience of setting up spreadsheets, databases
• Familiar and confident using email and searching the internet

Desirable

• Experience of working in a multidisciplinary team.

Other

Essential

• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

We have the exciting opportunity for a Qualified Psychological Wellbeing Practitioner to join our Clinical Referral Team!

This is a fully remote role.

This role is not eligible for sponsorship as is does not meet the requirements as set out by the UK Visa and Immigration Service

This is an exciting opportunity for a qualified PWP who enjoys clinical assessment, risk management, and working within a supportive, innovative organisation that genuinely values professional development and career progression

About the role

As a Psychological Wellbeing Practitioner within our Clinical Referral Team, you will play a vital role in ensuring individuals accessing our services receive safe, timely and appropriate care.

Working remotely as part of a national team, you will:

• Conduct comprehensive risk assessments for individuals presenting with elevated or imminent risk.
• Triage referrals and make clinical decisions regarding suitability for Talking Therapies services.
• Develop risk management and self-management plans.
• Complete disorder-specific assessments and provide a small caseload of Low Intensity CBT interventions.
• Signpost and refer individuals to appropriate statutory and voluntary sector services.
• Manage urgent risk calls and referrals from a range of sources.
• Maintain accurate clinical records and contribute to service quality and performance outcomes.
• Work collaboratively with multidisciplinary colleagues to deliver excellent patient care.

About You

We would love to hear from you if you possess the following:

• Holds a PG or UG certificate in Low Intensity Interventions from a recognised BPS accredited PWP training provider OR holds a MSci Applied Psychology integrated with PWP qualification with dual BPS accreditation as PWP training OR holds a PWP Apprenticeship training qualification from a BPS accredited PWP training programme.
• Hold PWP Registration (or be working towards) with BABCP or BPS.
• Are looking to work for an innovative provider who really values you, the role of the PWP and your career development.
• Have a proven track record of delivering high quality disorder specific assessments and Low Intensity CBT interventions that reflect local and national priorities and targets.
• Able to demonstrate good therapeutic relationships with people.
• Able to undertake thorough risk assessments.
• Are an inspirational and collaborative team player with excellent verbal and written communication skills.
• Able to organise high volume workload to ensure effective prioritisation and delivery of objectives.
• Are flexible to meet the needs of the service.
• Are committed to improving access to psychological therapies and working within these services for your future career development.

What We Offer In Return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years service) pro rata for part-time and the option to purchase or sell days
• Enhanced pension
• Wagestream - ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

We particularly encourage applicants from ethnic minority backgrounds, as we strive to ensure our service reflects the diversity within our locality.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.

Person Specification

Experience

Essential

• Are looking to work for an innovative provider who really values you, the role of the PWP and your career development.
• Have a proven track record of delivering high quality disorder specific assessments and Low Intensity CBT interventions that reflect local and national priorities and targets.
• Able to demonstrate good therapeutic relationships with people.
• Able to undertake thorough risk assessments.
• Are an inspirational and collaborative team player with excellent verbal and written communication skills.
• Able to organise high volume workload to ensure effective prioritisation and delivery of objectives.
• Are flexible to meet the needs of the service.
• Are committed to improving access to psychological therapies and working within these services for your future career development.

Qualifications

Essential

• Holds a PG or UG certificate in Low Intensity Interventions from a recognised BPS accredited PWP training provider OR holds a MSci Applied Psychology integrated with PWP qualification with dual BPS accreditation as PWP training OR holds a PWP Apprenticeship training qualification from a BPS accredited PWP training programme.
• Hold PWP Registration (or be working towards) with BABCP or BPS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Everyturn Mental Health

Address

2 Esh Plaza

Sir Bobby Robson Way

Gosforth

NE13 9BA

United Kingdom

Employer's website

https://www.everyturn.org/careers-at-everyturn/ (Opens in a new tab)

Job description

Job responsibilities

• Provide safe, effective, and evidence-based nursing care to patients within the practice and, where required, in patients' homes.
• Deliver a range of clinical services including immunisations, cervical screening, wound care, venepuncture, ECGs, specimen collection, travel health, contraception services, and health promotion.
• Support the management and monitoring of patients with long-term conditions and contribute to disease-specific clinics and recalls.
• Assess patient needs, provide appropriate advice and education, and refer to other healthcare professionals when required.
• Maintain accurate clinical records and ensure confidentiality at all times.
• Participate in Quality and Outcomes Framework (QOF) activities, clinical audits, quality improvement initiatives, and service development.
• Work collaboratively with GPs, nurses, healthcare assistants, and the wider healthcare team to deliver high-quality patient care.
• Maintain infection prevention and control standards and ensure the safe management of vaccines, medications, and clinical equipment.
• Support safeguarding responsibilities and recognise concerns relating to vulnerable adults and children.
• Participate in practice meetings, mandatory training, clinical supervision, appraisal, and ongoing professional development.

Person Specification

Experience

Essential

• - Fully trained and experienced General Practice Nurse.
• - Minimum of 2 years' recent experience working as a Practice Nurse within a GP surgery/Primary Care setting.
• - Competent and confident in cervical cytology (smear tests).
• - Competent and confident in childhood and adult immunisations, including vaccine administration and cold chain awareness.
• - Experienced in chronic disease management, including long-term condition reviews (e.g. diabetes, asthma, COPD, hypertension).
• - Experienced in complex wound care, including assessment, management and dressing of complex wounds.
• - Able to work independently and manage a clinical workload safely and effectively.
• - Excellent communication, clinical documentation and patient-care skills.

Responsibilities

Essential

• - Delivering routine nursing care and chronic disease management
• - Childhood and adult immunisations
• - Cervical cytology screening
• - Venepuncture and specimen collection
• - Wound care, dressings, suture and clip removal
• - Health promotion and lifestyle advice
• - Travel health and vaccination advice
• - Contraception and sexual health support
• - Supporting Quality and Outcomes Framework (QOF) delivery
• - Maintaining accurate clinical records and ensuring compliance with NMC standards
• - Working collaboratively with GPs, HCAs, pharmacists and wider healthcare professionals

Qualifications

Essential

• Registered General Nurse (RGN)
• Current NMC Registration
• Minimum 2 years' experience in General Practice or Primary Care.
• Excellent communication and interpersonal skills
• Commitment to delivering outstanding patient care
• Ability to work independently and as part of a multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Maritime Health Partnership

Address

The College Practice

College Road

Maidstone

ME15 6SB

United Kingdom

Employer's website

https://www.maritimehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

• Good general education
• Basic literacy and numeracy skills

Desirable

• Care certificate

Experience

Essential

• Previous experience of working with the general public

Desirable

• Manual handling of patients, using lifting aids
• Worked within an acute clinical area as a Clinical Support Worker

Skills, ability and knowledge

Essential

• Good basic hygiene skills
• Ability to work as part of a team, as well as on own initiative or with minimal supervision

Desirable

• Awareness of the NHS structure and current issues
• IT skills to basic level
• Advanced clinical skills ie. venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration
• Clinical qualification to post graduate level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Clacton Hospital

Tower Road

Clacton on Sea

Essex

CO15 1LH

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Maintenance

• Carry out general maintenance and repair work throughout the practice.
• Perform minor plumbing, electrical and carpentry tasks.
• Repair locks, replace light bulbs and fittings, and undertake basic decorating and painting.
• Fill minor cracks and maintain interior surfaces.
• Identify and resolve minor leaks where possible.
• Maintain building fabric and fixtures to a safe and operational standard.
• Clean drains and ensure waste systems are functioning correctly.

Preventative Maintenance & Inspections

• Conduct regular site inspections to identify areas requiring repair or additional maintenance.
• Monitor the premises and report any structural issues or safety concerns the line manager or Practice Manager.
• Follow a maintenance schedule and ensure tasks are completed in a timely manner.
• Carry out preventative maintenance to minimise disruptions to service.
• Inspect areas such as the boiler room and report any structural concerns.

Cleaning Duties

• Carry out cleaning tasks throughout the day to maintain a clean and safe environment.
• Undertake deep cleaning of the building fabric where required.
• Support infection control standards across the practice.
• Dispose of waste appropriately and maintain hygiene standards.

Grounds Maintenance

• Maintain the practice garden and external areas.
• Carry out basic gardening tasks including tidying grounds and pathways.
• Ensure entrances, car parks and external areas remain safe and presentable.
• Service equipment such as the salt spreader during autumn/winter periods.

External Contractors

• Liaise with and assist external contractors and service providers.
• Coordinate and monitor work undertaken by external vendors.
• Ensure contractors comply with site safety requirements.

Business Continuity Support

• Assist the practice in maintaining readiness for emergencies such as flooding, power outages and severe weather
• Support business continuity planning as required.

Additional Duties

• Transporting items to local recycling centres as and when required.
• Assisting with the collection of equipment and supplies from suppliers (for example, furniture or other practice equipment).
• Moving equipment, PPE, and other materials between network practice locations as required.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming, non-judgmental.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Completing all mandatory training on eLearning/Bluestream, ensuring that it is always up to date.
• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with other professionals / teams to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers in a positive friendly manner.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Experience

Essential

• A range of general handyperson skills including DIY, minor plumbing, carpentry and basic electrical work.
• Experience carrying out building maintenance or caretaking duties.
• Ability to identify maintenance issues and undertake minor repairs.
• Good organisational skills and ability to follow maintenance schedules.
• Ability to work both independently and as part of a team.
• Experience in general building maintenance, including basic plumbing, electrical, carpentry and repair work.
• Practical skills in decorating, painting, minor repairs, and maintaining building fabric.
• Ability to carry out routine inspections, identify faults early, and report safety or structural concerns.
• Knowledge of health & safety standards, including safe use of tools, equipment, and working practices.
• Understanding of infectioncontrol and hygiene standards in a workplace environment.
• Ability to perform cleaning duties to a high standard, including deep cleaning when required.
• Grounds maintenance skills such as gardening, tidying pathways, and maintaining external areas.
• Confidence working with external contractors and monitoring their work on site.
• Problemsolving skills and the ability to work independently with minimal supervision.
• Good communication skills for reporting issues and liaising with managers and contractors.
• Physical fitness to carry out manual tasks, lifting, and outdoor work in all seasons.
• Reliability, punctuality, and a proactive approach to maintaining a safe, functional environment.

Personal Qualities

Essential

• Friendly, approachable and helpful attitude.
• Good customer service skills when interacting with staff, patients and visitors.
• Flexible and willing to undertake a wide range of tasks.
• Reliable and proactive approach to work.
• Ability to liaise effectively with staff and external service providers.
• Able to communicate maintenance issues clearly to management.

Qualifications

Essential

• GCSEs (or equivalent) in English and Maths
• NVQ Level 12 in Facilities Services, Building Maintenance, or Construction

Desirable

• BTEC Level 2 in Construction or Property Maintenance
• Training in COSHH, manual handling, or workplace health & safety.
• Experience in a healthcare, commercial, or publicfacing environment.
• Knowledge of emergency procedures and business continuity support (e.g., flooding, power outages).
• Experience using maintenance schedules, logs, or facilities management systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mount Pleasant Health Centre

Address

Mount Pleasant Health Centre

Mount Pleasant Road

Exeter

EX4 7BW

United Kingdom

Employer's website

https://https://www.mountpleasanthealthcentre.co.uk/ (Opens in a new tab)