Job description

Job responsibilities

What you will do:

Maximise the opportunities provided by joint commissioning and co-production, including management of budgets to ensure the sustainability and transformation of services across primary and community services and the wider ICB.

Relationship Management with key contract holders.

Review and interpret national policy and contractual changes within the sector, seeking guidance from the Insights, Strategy and Policy group where required

Working collaboratively with the Insights function, ensure there is appropriate and timely intelligence, including hard data but also soft intelligence from stakeholder engagement to inform the commissioning of services

Ensure any development and transformation programmes demonstrate value for money for the current spend through tracking, managing and delivering agreed benefits

Person Specification

Qualifications

Essential

• Professional qualification at Masters' degree level or equivalent experience.
• Leading large scale transformation' accreditation or equivalent experience.

Desirable

• Formal project management qualification.
• Formal management qualification.

Knowledge and Experience

Essential

• Significant experience of commissioning and delivering and leading change to deliver required outcomes at a senior level.
• Significant NHS experience in commissioning, procurement or contract management.
• Experience of developing and implementing national policy.
• Experience of managing a team of people.

Desirable

• Experience of working across organisations and with other agencies / sectors

Physical Skills

Essential

• Ability to meet travel and flexible working requirements of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East & North Cumbria ICB

Address

Stella House

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY

United Kingdom

Employer's website

https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Must be computer literate and have previous experience.
• Ability to work efficiently alone or within a team environment.
• Ability to work with highly confidential information.
• Excellent organisational skills, time management and attention to detail.
• Excellent communication skills.
• Experience within a customer service environment.

Desirable

• Previous experience using SystmOne.
• Entry level knowledge of Microsoft products.
• Previous experience of working within the NHS or within a call-centre setting.

Qualifications

Essential

• Educated to GCSE level, with English being essential, or two years working experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

St. Nicholas Court, Church Lane

Dersingham

King's Lynn

Norfolk

PE31 6GZ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Face-to-face, patient focused care
• Basic IT knowledge and experience including carrying out basic internet navigation
• Experience of data entry or diary use
• Basic knowledge of and experience of using Microsoft Office Word, Excel, Outlook
• Confident and welcoming demeanour with a compassionate and caring attitude in all situations
• Good organisational skills
• Ability to organise and maintain office space
• Ability to cope with a busy and fast paced working environment
• Able to work on own initiative and as part of a team
• Good communication skills (written and verbal)
• Excellent IT skills
• Strong team player
• Smart appearance
• Exercise tact and discretion at all times
• Demonstrate initiative to handle any unforeseen events during a shift
• Demonstrate flexibility towards new working practices and towards working hours

Desirable

• Knowledge or experience of working within the NHS or primary care, in administrative roles
• Call handling experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

23 The Square Martlesham Heath

Ipswich

Suffolk

IP5 3SL

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In accordance with the practice timetable, the successful candidate will undertake a variety of duties, including surgery face to face consultations, telephone consultations and queries, visiting patients at home and in care homes, checking and signing prescriptions and dealing with medication queries, paperwork and correspondence in a timely fashion. Actioning a share of blood results and incoming clinical documents electronically. Referring patients for specialist input. Recording clear and contemporaneous consultation notes to agreed standards including coding for QOF.

Person Specification

Experience

Essential

• Experience of dealing with Chronic disease management
• Experience of Primary prevention & screening services
• Clinical Governance
• Delivery of QoF targets
• Self audit and reflection
• Organised and efficient in record keeping and completion of paperwork
• Time management being able to prioritise work and work under pressure
• Computer literacy

Desirable

• Experience of working in Primary Care
• Experience with Sytmone TPP clinical system
• Experience of working in a Multi disciplinary team
• Adaptability to change, use new ways of working

Qualifications

Essential

• Fully qualified GP with GMC registration
• Evidence of Annual appraisal and revalidation
• General practice (Vocational Training Scheme) trained
• On GP performers list
• Enhanced DBS check
• UK work permit

Desirable

• Evidence of continued professional development
• MRCGP
• Experience of teaching undergraduate students
• Special interest Portfolio
• UK driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Penketh Health Centre

Address

Honiton Way

Penketh

Warrington

WA5 2EY

United Kingdom

Employer's website

https://penkethhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Responding to the needs of patients in an honest, non-judgemental, and open manner, which respects the rights of individuals and groups
• Actively engaging with patients in the provision of holistic, needs-led care which considers the physical, psychological, emotional, social, and spiritual needs of individuals and groups
• Delivery of health promotion activities and programmes (including patient self-help programmes) in support of a registered healthcare professional
• Assisting patients to attain optimal physical health and assisting with physical procedures in alongside a registered healthcare professional
• Contributing appropriately to risk assessment and individualised care planning.

Clinical

• To work as directed by a registered nurse, providing physical care to patients according to a written care plan. Typical duties include:

-Carrying out ECGs

-Phlebotomy

-Basic wound care

-NEWS2

-Assess patients using NEWS2

-Blood glucose monitoring

-Taking patients weight and other measurements

• Assisting in emergency call outs and instigating emergency procedures when appropriate
• Being second checker on medication rounds
• Ordering and maintaining stock
• Ensuring treatment rooms are clean, tidy and well stocked
• Appropriate escalation to registered healthcare professionals
• Using appropriate templates in SystmOne to document contemporaneously and accurately
• Maintaining patient confidentiality and security
• Adhering to all organisational and prison policies, procedures, and guidelines
• Ensuring good working relationships with patients, carers, relatives, other professionals and prison and healthcare staff
• Developing an understanding of and demonstrating use of clinical supervision to reflect upon and modify practice

Custodial Responsibilities

• Assume personal responsibility for the security of issued keys.
• Understand and comply with prison orders, procedures, and instructions in your area of work.
• Comply with all security requirements.
• Respond to any situation or circumstance that might indicate a threat to security of the establishment or to the safety of an individual, completing Incident, Security, Injury, or other reports as appropriate.
• Report breaches of order and discipline including reporting and recording untoward incidents according to local protocol.
• Contribute to effective risk assessment and management procedures.

Communication

• Routinely communicate effectively with patients and working to overcome barriers to understanding (ie patients with physical or mental health conditions or learning disabilities)
• Develop and maintain inter-disciplinary and inter-agency working with all relevant agencies and organisations as directed.
• Develop and maintain close working partnerships with HMPS, Prison Governors and Heads of Prison Services, Forensic Services, Probation Services, Crown Prosecution Service, Police, and all other non-statutory agencies that are integral to prisoner/patient care and offender management.
• Undertake other duties agreed in conjunction with registered staff, Integrated Primary Healthcare Services.

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You will need to provide:

Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History:

5 years address history will be needed.

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Person Specification

Education/Qualifications

Essential

• NVQ level 3 or equivalent experience

Experience

Essential

• Previous experience as a Healthcare Assistant in a clinical setting (hospital, secure, or GP practice)
• Experience and knowledge of providing care i.e., providing patient care, carrying out tests/observations
• Experience of facilitating /planning /supporting groups in a healthcare setting i.e., health improvement/smoking cessation/ activities
• Experience of being able to work within policy frameworks in a regulated patient care setting

Skills

Essential

• Able to effectively communicate both verbally and in writing
• Ability to assess risk and care plan effectively, whilst understanding the needs and rights of people
• To take responsibility for clinical equipment/resources with which you are allocated as well as patient property and valuables

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

HMP Swaleside

Brabazon Road

Eastchurch, Isle of Sheppey

ME12 4AX

United Kingdom

Employer's website

http://oxleas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Advanced Clinical Practitioner

DBS Level Required: Enhanced

We have an exciting opportunity for a Advanced Clinical Practitioner to join our team based at theKing Street Walk in Centre, Wakefield.

What the Role Offers

This role offers the opportunity to work autonomously as an Advanced Clinical Practitioner within a supportive and experienced urgent care team. You will assess, diagnose, treat, refer and safely discharge patients presenting with minor illnesses and undifferentiated minor injuries, delivering high-quality, evidence-based care within agreed clinical guidelines.

You will join an established ACP-led service where clinical support and supervision are available on site. The role also includes providing mentorship and leadership to trainee and peer practitioners, supporting professional development and contributing to a positive working environment.

Pay Rates

• In Hours (Mon-Fri, 08:00-18:00): £29.89 per hour
• Out of Hours (Mon-Fri, 18:00-08:00 and weekends): £38.86 per hour
• Approximate full-time salary: £56,589 to £64,118, depending on shift pattern

Location: King Street Walk in Centre, 47 King Street, Wakefield, WF1 2SN.

Hours: Full and part-time opportunities are available. The service operates 7 days a week, 365 days a year, from 10:00 to 22:00. Shifts are worked on a 4-week rolling rota.

Person Specification

Qualifications

Essential

• Applicants must be qualified ACPs with an MSc in Advanced Clinical Practice or a Postgraduate Diploma in Advanced Clinical Practice.

Desirable

• Please Job adverts

Experience

Essential

• The ideal candidate will have urgent care or primary care experience, including caring for adults and children. They will assess and manage minor illness and injury, identify differential diagnoses, initiate appropriate treatment and deliver evidence-based care to a high standard.

Desirable

• Please see the job adverts for further information

Additional Criteria

Essential

• Please see the job adverts for further information

Desirable

• Please see Job adverts for more information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Care Direct

Address

King Street Walk-In Centre

47 King Street

Wakefield

West Yorkshire

WF1 2SN

United Kingdom

Employer's website

https://www.localcaredirect.org/ (Opens in a new tab)

Job description

Job responsibilities

• Understand the impact that service failures can have on care and those delivering it
• Treat all co-workers with respect and value differences and diversity
• Communicating with both internal and external personnel up to board/executive level.
• Uses influence & persuasion skills to secure agreement/co-operation.
• Communicate highly complex technical information, tailoring the approach to suit the audience.
• Identify priorities for system design, development and operation.
• Work effectively with stakeholders to ensure programme delivery and benefits realisation.
• Establish effective communication within and between teams, reinforced by timely and professional documentation.
• Hold 1 to 1 meetings with Technician to discuss Wellbeing and workload.
• Hold Specialist Team meeting to discuss workloads.
• Ensure effective scheduling and deployment of resources.
• Plan non-BAU activities such as project work effectively.
• Take responsibility for delivering services to contractual SLAs
• Full UK Driving license is mandatory,

Person Specification

Qualifications and Training

Essential

• Educated to a minimum of degree level or relevant equivalent experience
• To have or be working towards a relevant technical certification e.g. Microsoft 365 Certified: Modern Desktop Administrator Associate or legacy equivalent
• CompTIA A+ certified
• Management and Leadership certification or 2+ years in a IT Management or leadership role.

Desirable

• To have or be working towards IT Infrastructure Library v4 (ITIL) Foundation certification
• Certifications in Network or Server technologies such as CompTIA Network+ or Windows Server certification

Knowledge and Experience

Essential

• Detailed technical knowledge of current Microsoft operating systems
• Detailed knowledge of computing hardware and the end user computing environment
• Proven experience in line managing and developing technical personnel
• Substantial, proven, relevant experience working within a Desktop environment
• Excellent logical and diagnostic skills

Desirable

• Sound working knowledge of networking and server technologies relevant to the end user computing environment
• Substantial experience of working in a healthcare IT environment

Specific Skills

Essential

• Excellent organisational ability and good interpersonal and motivational skills
• Presentation skills
• Analytical approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Regent House

Regent Close

Torquay

TQ2 7AN

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Admin

Essential

• Coordinate and manage outpatient appointments in line with Trust policies and national waiting time standards
• Demonstrate excellent administrative skills with experience using patient administration systems and Microsoft Office applications.
• Possess strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, GPs, and multidisciplinary teams.

Desirable

• Previous experience with SOEL
• Previous experience with NHS Mail
• Previous dental practice experience

admin skills

Essential

• Ability to prioritise workload, work independently, and manage competing demands within a busy outpatient environment.
• Provide a professional and compassionate service when dealing with patient enquiries, concerns, and complex scheduling issues.

Desirable

• English and Maths GCSE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Acton Health Centre

35-61

Acton

W3 8QE

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Are you looking for an exciting fast-paced admin role using your unique qualities? Then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Person Specification

Qualifications

Essential

• Educated to GCSE level, or equivalent

Desirable

• Knowledge of Careflow

Experience

Essential

• Customer Service Experience
• Experience in assisting the general public in various capacities

Desirable

• Experience of working in a busy NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Salaried GP will provide high-quality general medical services to registered patients, working as part of the wider multidisciplinary practice team. The role will include face-to-face and telephone consultations, clinical triage, diagnosis and treatment, prescribing, referrals, management of long-term conditions, urgent care and appropriate follow-up.

The postholder will be expected to maintain accurate clinical records, participate in practice meetings and clinical governance activities, contribute to quality improvement and work collaboratively with GPs, nurses, pharmacists, PAs and the administrative team.

There will also be opportunities to contribute to areas such as teaching, research, service development and clinical leadership according to experience and interest.

Person Specification

Experience

Essential

• Experience Essential
• Experience of UK general practice, managing acute and long-term conditions and working within a multidisciplinary team.

Desirable

• Desirable
• Experience or special interest in diabetes, including insulin initiation; teaching, research or clinical leadership experience.

Qualifications

Essential

• Qualifications Essential
• GMC registered GP with licence to practise and inclusion on the Medical Performers List.

Desirable

• Desirable
• Experience or special interest in diabetes, including insulin initiation; teaching, research or clinical leadership experience.

.

Essential

• Additional criteria Essential
• Good communication and teamworking skills. Able to work Wednesday, Thursday and Friday.

Desirable

• .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Belmont Health Centre (Dr JJ Wijeratne & Partners)

Address

516, Kenton Lane

Harrow

Middlesex

HA3 7LT

United Kingdom

Employer's website

https://belmonthealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Professional Registration

Essential

• Mandatory registration with General Pharmaceutical Council (GPhC) with independent prescribing annotation
• Membership of the Royal Pharmaceutical Society/ PCPA

Desirable

• Working towards Post-registration Foundation Pharmacist Credentialing

Qualifications

Essential

• Masters degree in pharmacy (MPharm) (or equivalent)
• Working towards specialist knowledge acquired through post- graduate diploma level or equivalent training/experience

Desirable

• Enrolled, or working towards equivalence to Primary Care Pharmacy Education Pathway from Centre for Pharmacy Postgraduate Education

Skills knowledge and experience

Essential

• Therapeutic and clinical knowledge and understanding of the principles of evidence based healthcare.
• Is able to plan, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Armstrong Way

London

UB1 3EU

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Book, amend and cancel outpatient appointments in accordance with the Trust's Access Policy and the 18-week Referral to Treatment (RTT) standards.
• Support and guide Appointment Centre Administrators, helping with workload allocation and problem-solving.
• Monitor clinic capacity and utilise available appointment slots effectively.
• Act as a key contact for patients, consultants, nurses, service managers and GP practices.
• Deal with patient queries and complaints professionally and compassionately.
• Ensure patient records are accurate and updated on hospital systems.
• Escalate pathway delays and capacity issues to managers.
• Produce reports and monitor Key Performance Indicators (KPIs) relating to booking performance and waiting lists

Person Specification

Qualifications

Essential

• oAdministrative medical specialty knowledge gained by education or relevant experience.
• oEducated to A Level or equivalent

Desirable

• oIT Qualification

Experience

Essential

• oUse of Microsoft Office applications
• oExperience of establishing efficient office systems and processes
• oAbility to deal with non-routine situations and information and take appropriate decisions.

Desirable

• oAdministrative experience within the NHS
• oExperienced knowledge of waiting list management & patient pathways
• oExperience of using NHS information & data systems. o
• EPR Millennium or Equivalent
• oUnderstanding of medical terminology

Knowledge

Essential

• oAbility to work independently or minimum supervision.
• oArticulate, self-starter with the ability to work autonomously.
• oMonitor potential breaches and escalate to Pathway Manager oDevelop
• oDevelop and implement standard operating procedures (SOPs)
• oExperience of word/excel/power point knowledge of software programs

Desirable

• oNHS systems and procedures
• oNHS waiting list targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

Ashford Hospital

London Road

TW15 3AA

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you looking for a new role that lets you work flexibly from home doing remote consultations? At Practice Plus Group, we believe in delivering exceptional care thats accessible, efficient, and patient-focused. In Surrey our Clinical Assessment Service plays a vital role in supporting patients across the regionproviding timely, expert clinical advice and directing them to the most appropriate care pathway. As an Advanced Nurse / Clinical Practitioner, youll be part of a dynamic, multidisciplinary team working within a telephone and digital triage environment. Youll help ensure patients receive the right care, in the right place, at the right timereducing unnecessary hospital visits and improving outcomes across the system. Practice Plus Group is one of the UKs leading independent healthcare providers, and were proud to support the NHS with innovative services that put patients first. Please contact us directly for all contract options.

Person Specification

Qualifications

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Experience

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Additional Criteria

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

Glassworks 4

The Dorking Business Park

Dorking

Surrey

RH41HJ

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached Candidate Information Pack, which contains further details about the role, including the key duties and responsibilities and the full person specification.

The criteria listed below are a summary of the requirements and will be used to assess your application. Candidates should review the full person specification before applying.

Person Specification

Qualifications

Essential

• Educated to GCSE level or higher (grade C or above).
• RSA, shorthand/typing
• NVQ in Administration level 2 or equivalent or significant relevant experience or NVQ level 3.

Experience

Essential

• oSignificant administrative experience, some at senior level.
• oGood working experience of diary management.
• oExperience of taking minutes, some at senior level.
• oGood experience of organising conferences, and various meetings some at senior level.
• oDemonstrated ability to sustain initiative and direction under difficult circumstances.
• oExperience of working within complex teams.

Desirable

• oPrevious experience within an NHS, ideally within primary healthcare
• oExperience of working in a mental health setting.
• oExperience on Power point.
• oChoose & Book system
• oRio or EMIS (patient information systems)
• oExperience of working within a GP surgery

Knowledge

Essential

• oAbility to introduce and maintain a range of work procedures and practices - both routine and non-routine.
• oDemonstrated ability to work within and show understanding of equal opportunities.
• oGood working knowledge of databases

Desirable

• oUnderstanding of health & safety issues.
• oUnderstanding of the Data Protection Act.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

St Bernard's Hospital

Southall

UB1 3EU

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Person Specification

Qualifications

Essential

• MRCP or equivalent
• Full Registration with the General Medical Council
• CCST/CCT in Dermatology

skills

Essential

• Ability to communicate effectively

Managment

Essential

• Commitment to effective departmental management
• Demonstrable through Application

Experience

Essential

• Experience in both Adults and Paediatrics

Desirable

• Experience in skin cancer diagnosis and treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL

United Kingdom

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary

To work within the professional boundaries of a qualified nurse. To provide and maintain an extremely high standard of nursing care for patients registered at the practice as well as providing nursing assistance to the GP/Nurse Practitioner Team.

Responsible for working as part of the primary care team providing a comprehensive range of general nursing and clinical duties.

The Practice Nurse will be responsible for providing a range of treatment room procedures including wound care, removal of sutures, injections, immunisations, health checks, cervical screening and chronic disease management (please also refer to primary key responsibilities and person specification below).

North House Surgery will ensure that the post holder has access to appropriate clinical supervision and an appropriate named individual in the organisation to provide general advice and support on a day-to-day basis.

Primary Key Responsibilities

The following are the core responsibilities of the Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice.
• To develop, implement and embed health promotion and wellbeing programmes.
• To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health.
• To manage patients with chronic disease e.g. respiratory reviews, diabetes reviews etc.
• As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF.
• To prescribe medication for patients in accordance with PGDs and own scope of practice.
• Provide wound care.
• To administer travel vaccinations.
• To request pathology services and process pathology results as required.
• To maintain accurate clinical records in conjunction with extant legislation.
• To ensure read codes are used effectively by all members of the nursing team.
• To ensure compliance with the practice chaperone policy.
• To assist GPs with minor surgery when required.
• To prioritise health issues and intervene appropriately.
• To support the team in dealing with clinical emergencies.
• To recognise, assess and refer patients presenting with mental health needs.
• To administer adult and child vaccinations.
• Women's Health And Screening.
• To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
• To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual).
• To support the clinical team with all safeguarding matters, in accordance with local and national policies.
• To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately.
• To deliver opportunistic health promotion where appropriate.

Secondary Responsibilities

In addition to the primary responsibilities, the Practice Nurse may be requested to:

• Develop and review audit protocols and process for the practice, effectively utilising the audit cycle.
• Develop, review and implement nursing protocols in conjunction with the partners.
• Support all members of the nursing team, providing guidance when necessary, participating in appraisals and training needs analyses as required.
• Participate in local initiatives to enhance service delivery and patient care.
• Support and participate in shared learning within the practice in order to improve patient care.
• Continually review clinical practices, responding to national policies and initiatives where appropriate.
• Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis (RCA).

Person Specification

Experience

Essential

• Experience of working autonomously.
• Experience of infection prevention and control measures.

Desirable

• Experience of working in a primary care environment.
• Experience of working as a practice nurse or community nurse.

Other Requirements

Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Occupational Health clearance.
• Meet the requirements and produce evidence for nurse revalidation.
• Evidence of continuing professional development (CPD) commensurate with the role of a Practice Nurse.

Personal Qualities

Essential

• Polite and confident.
• Flexible and co-operative.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Effectively able to communicate and understand the needs of the patient.
• Commitment to ongoing professional development.
• Punctual and committed to supporting the team effort.
• Motivated, forward thinker.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• Ability to work under pressure/in stressful situations.
• Effectively utilise resources.

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council).

Skills

Essential

• Excellent communication skills (written and oral).
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow clinical policy and procedure.
• Clear, polite telephone manner.

Desirable

• Strong IT skills.

Clinical Knowledge and Skills

Essential

• Wound care/removal of sutures and staples.
• ECGs.
• Venepuncture.
• New patient medicals.
• Requesting pathology tests and processing the results, advising patients accordingly.
• Understanding the importance of evidence-based practice.
• Understand the requirement for PGDs and associated policy.
• Ability to record accurate clinical notes.
• Ability to work within own scope of practice and understanding when to refer to GPs.
• Chaperone procedure.
• Womens health (cervical cytology).
• Immunisations (routine, childhood and travel).
• Chronic Disease Management.

Desirable

• Travel medicine.
• Broad knowledge of clinical governance.
• Knowledge of public health issues in the local area.
• Awareness of issues within the wider health arena.
• Knowledge of health promotion strategies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

North House Surgery

Hope Street

Crook

DL15 9HU

United Kingdom

Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Organise reception staff rota including Saturday and Extended Hours cover arrangements

Organise clinical rotas and co-ordinate and backfill annual leave requests

Update EMIS appointments system for leave/duty changes

Update Clarity system regarding annual leave / sickness

Update policies and procedures pertaining to reception

Arrange locum cover, where needed

Liaise with management concerning staffing and organisation of work

Attend Partners meetings as necessary

Attend Patient Participation meetings

Organise Room Bookings for clinical staff and arrange recharges

Rota for Saturday staff and Extended Hours

Patient Services

Participate in the reception rota, including weekend cover

Oversee the appointment system for the practice

Friends and Family survey compilations

Administration of patient prescriptions (manually and computerised).

Make / cancel appointments for patient to see Doctor, Nurse and other clinical staff associated with the Practice.

Deal with telephone enquiries from patients and general public

Promote online access for patients

Hold NHS App sessions for patients and act as a NHS champion

Deal with registration and deduction processes

Manage telephony recording system and report necessary issues

Ensure patients are redirected appropriately to Out of Hours or Thursday afternoon with Wolverhampton Doctors on Call arrangements when Surgery is closed at 5:30 pm.

Ensure telephone system has the correct telephone message playing and rerecord as necessary

Staff

Assist with Reception staff recruitment processes

Conduct reception staff induction, training, appraisals and ongoing progress reviews

Assist with patient complaints processes

Monitor staff attendance and annual leave requests and organised cover

Ensure practice policies are followed and maintain administrative records

Liaise with other members of the primary health care team, including external teams

Ensure fire safety/alarm systems are adhered to

Ensure staff are appropriately trained, supervised and are aware of practice protocols

Ensure smooth operational of reception workflow

Assist Locums with temporary logging in arrangements and inductions

Health and Safety

Ensure Reception area is clutter free and ensure that any parcels or deliveries are removed from main area

Ensure fridges are checked when there is no clinical team in

Participate in weekly Fire Alarm system and record any issues

Participate in Annual Fire Alarm

Ensure equipment is fully operational (patient pod, patient call in and patient check in) with any defunct equipment reported

Ensure lift is working for patients and report any issues

Ensure any trip hazards are reported and resolved

Administration

Administer patient out of area notifications

Resolve and deal with lower level patient complaints and escalate when needed

Assist management with investigating patient complaints

Assist management with completing significant events

Attend Patient Participation Group (PPG) meetings where on a rota basis and when necessary

Deal with minor patient complaints to seek resolutions where appropriate

PCSE documentation and any anomalies

Monitoring of tasks to ensure they are completed timely

Hold regular meetings with reception staff

Ensure communication systems are running smoothly, doctors and reception staff are kept fully informed of changes in procedures

Assist with production and upkeep of Practice Procedures documents

Manage paperwork systems including post, internal and external

Have a working knowledge of all EMIS and Docman software used and hardware

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• NVQ in supervisory / administration

Skills and Knowledge

Essential

• To be flexible and adaptable to a changing and busy GP environment
• Be able to calm down irate patients / staffing / situations
• Be professional and polite to external customers and internal staff at all times

Desirable

• Previous experience of dealing and resolving with patient complaints in a timely manner

Experience

Essential

• Previous experience of supervising or leading within a General Practice reception team environment
• Care Navigation techniques for patients and sign post as appropriate
• Ensure all information is recorded and filed accurately.

Desirable

• Demonstrable experience and knowledge of working in General Practice.
• Demonstrable experience of working as GP Administration & Receptionist

Communication

Essential

• Good written and verbal skills

Desirable

• Present at staff meetings or PPG meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newbridge Surgery

Address

255 Tettenhall Road

Wolverhampton

WV6 0DE

United Kingdom

Employer's website

https://www.newbridgesurgerywolverhampton.nhs.uk (Opens in a new tab)