Job description

Job responsibilities

Please see the advertisement which provides more detail on this General Practitioner job role within Tenbury.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration,
• Evidence of annual appraisal and re-validation (when appropriate)
• General practice (Vocational Training Scheme) trained
• On/eligible to be the medical performers list

Desirable

• Evidence of continued professional development

Experience

Essential

• Please see advertisement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tenbury Surgery

Address

34 Teme Street

Tenbury Wells

Worcestershire

WR15 8AA

United Kingdom

Employer's website

https://www.mysurgerywebsite.co.uk/index.aspx?p=M81042 (Opens in a new tab)

Job description

Job responsibilities

The post holder is responsible for the delivery of general practice nursing to the whole practice population. The focus of the role is both the delivery of evidence-based practice for patients presenting with a long term condition, and the provision of preventative health care to the practice population. As an autonomous practitioner the nurse is responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making in the management of patients. They will work collaboratively within the general practice team to meet the needs of patients, support the delivery of policy and procedures, and provide nurse leadership as required.

Person Specification

Qualifications

Essential

• Registered General Nurse.
• A demonstrable commitment to professional development.
• Experience of working in accordance with the UKCC Code of Professional Conduct and The Scope of Professional Practice.
• Basic computer/typing skills.
• Experience of dealing with the public / patients.
• Competent in basic nursing duties required for the post.
• Specific nursing skills / qualifications.
• Excellent communication skills.
• Previous experience within Primary Care would be desirable, but we will also consider applications from nurses whose background will also provide suitable experience and qualifications.

Desirable

• Experience in Primary Care
• Car driver / clean licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Trafalgar Medical Group Practice

Address

25 Osborne Road

Southsea

Portsmouth

Hampshire

PO5 3ND

United Kingdom

Employer's website

https://www.trafalgarmedicalgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our GP Fellowship programme prepares GPs for potential future partnership and also provides selected enhanced or specialized roles for experienced GPs who want to develop their career without becoming a full partner. We are recruiting 2 fellowship positions, based at North End, each of which must be at least 5 sessions per week.

Person Specification

Qualifications

Essential

• GMC Registration
• Relevant Clinical Experience

Desirable

• Salaried GP
• Leadership / Management experience
• Teaching / Supervising experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

H&F Partnership

Address

North End Medical Centre

160 North End Road

London

W14 9PR

United Kingdom

Employer's website

https://www.northendmedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information about this role, please see the attached job description and person specification.

Person Specification

Knowledge and Experience

Essential

• Previous administration experience within a GP Practice or healthcare setting.
• Knowledge of System One or similar clinical systems.
• Experience of clinical coding and medical terminology.
• Understanding of QOF and primary care targets.
• Good Microsoft Office skills
• Previous health service experience

Personal Attributes, Values and Behaviours

Essential

• Ability to work in a fast-paced environment
• Ability to work to protocols and follow process
• Ability to deal with confidential and sensitive information
• Ability to work on own initiative
• Communicates well with people at all levels
• Good communication and interpersonal skills
• Must be a team player and prepared to work flexibly
• Able to use initiative to solve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Luton Town Centre Surgery

14-16 Chapel Street

Luton

LU1 2SE

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?

If you want to make a positive difference to the lives of others and change lives for the better, then join the team at The Woodmill in Cullompton as a Healthcare Assistant, and experience what delivering great healthcare should feel like.

You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.

What you will be doing

Use your knowledge, experience in a Forensic or Acute in patients' mental health service environment, and caring nature to make a positive difference to the lives of people with Mental Health conditions.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.

The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends.

Where you will be working

Where you will be working

Location: Exeter Road, Cullompton, Devon, EX15 1EA

The Woodmill is a 18 bed unit creates a pathway for patients to step down through their recovery. Ivy is a 6 bed admission area and Rose is a 12 bed rehabilitation area, with the option to flex within the 12 bed area to a four bed section that can create a further step down with a separate entrance for those patients that are progressing well and are preparing for discharge to the community.

The aim of the service is to support women to improve their self-worth, build a better quality of life for themselves and to equip them with the skills needed for community living and increased independence.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,564.50
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Experience in a Forensic or Acute Mental Health service is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Cullompton

EX15 1EA

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Dove House in Creswell, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.

At Dove House you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

What you will be doing:

You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.

As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.

As a Senior Support Worker you will have:

• Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care
• Leadership skills and experience
• Strong empathy and a caring and compassionate nature
• Willingness to support residents with personal hygiene
• Excellent people and communication skills, and a good sense of humour
• Experience with dealing with challenging behaviours
• A positive and professional approach

Where you will be working:

Location: Colliery Road, Creswell, Worksop, S80 4BX

Be part of a team at this residential service for adults under 65 years with a Learning Disability, Autism and sensory and communication differences located in Creswell, a 10 minute drive from Worksop.

Dove House is a specialist, robust service to support people with ongoing complex needs and behaviours that challenge who are stepping down from hospital or to avoid an inappropriate admission to hospital and to enable them to return to their home area. The model was introduced to emulate community care for individuals with complex needs in robust, spacious accommodation.

The services are staffed 24 hours a day by a dedicated team of Registered Manager, Deputy Manager, Nurses and Support Workers.

What You’ll Get :

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £26,851
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Experience as a Senior Support Worker or extensive care experience in Mental Health. NVQ Level 3 in Health and Social Care. Leadership skills. Strong empathy and compassionate nature. Willingness to support with personal hygiene. Excellent communication skills. Experience dealing with challenging behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Worksop

S80 4BX

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job descriptionJob summary

The Referral Administrator / Care Coordinator will support the smooth and effective delivery of patient care by providing referral, care coordination and administrative support to the practice team.

The post holder will act as a central point of contact for patients, clinicians, healthcare professionals and external organisations. They will ensure referrals, correspondence, patient information and administrative workflows are processed accurately, promptly and confidentially.

The role combines referral administration and care coordination, helping patients access appropriate services while maintaining accurate records and supporting practice priorities.

• Process, coordinate and monitor referrals to hospitals, community services, social care and voluntary sector organisations.
• Prepare, check and send referral documentation in line with practice procedures.
• Monitor referral systems, track outcomes and follow up outstanding actions.
• Liaise with patients, clinicians, hospital teams and other external services regarding referrals and patient pathways.
• Help patients navigate healthcare services and signpost them to appropriate support.
• Maintain accurate records of referrals and care coordination activity on the clinical system.
• Support clinicians and administrative colleagues with tasks relating to patient care.
• Identify and contact patients who require appointments, reviews or follow-up.
• Support recall processes for long-term condition reviews, medication monitoring and other planned care.
• Assist with QOF activity, including identifying patients due for review and highlighting outstanding actions.
• Support agreed practice processes for high-risk drug monitoring.

• Process incoming and outgoing correspondence, including letters, emails and electronic communications.
• Review, distribute, file and action clinical correspondence promptly.
• Scan, code and attach documents to patient records in accordance with practice procedures.
• Manage electronic tasks, workflows and shared inboxes.
• Ensure patient records are updated accurately and information can be readily retrieved.
• Maintain effective electronic filing and tracking systems.

• Assist with patient registrations and deductions.
• Support GP2GP and other patient record transfer processes.
• Ensure records are processed accurately and within required timescales.
• Liaise with external organisations regarding registration or record queries where required.

• Respond professionally and sensitively to telephone, written and electronic enquiries.
• Manage and prioritise tasks to meet deadlines.
• Undertake accurate data entry and maintain confidential records.
• Carry out audits, searches and information-gathering activities as requested.
• Produce reports and information to support service delivery.
• Help develop and maintain effective administrative systems and processes.
• Provide appropriate cross-cover for administrative and secretarial colleagues during periods of absence.
• Attend relevant meetings, training and development sessions.
• Complete reasonable administrative, coordination or reporting tasks that support the safe and efficient running of the practice.

The post holder will communicate clearly, professionally and respectfully with patients, carers, colleagues and external organisations. Information must be shared appropriately, with particular care given to confidentiality and sensitive circumstances.

The post holder will have access to confidential patient and practice information. All information must be handled securely and only shared in accordance with practice procedures, UK GDPR, data protection legislation and NHS information governance requirements.

The post holder must follow practice health and safety, infection prevention and safeguarding procedures. Any concerns, incidents or risks should be reported promptly through the appropriate practice process.

The post holder will treat patients, carers and colleagues fairly and respectfully, supporting an inclusive environment and recognising individual needs.

The post holder will complete all required mandatory and role-specific training, participate in appraisal and maintain the knowledge and skills needed to carry out the role effectively.

Person Specification

Additional criteria

Essential

• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
• High level of accuracy and attention to detail.
• Good IT skills, including Microsoft Outlook and Microsoft Office.
• Ability to work independently and as part of a multidisciplinary team.
• Understanding of confidentiality and information governance requirements.
• Professional and courteous manner when communicating by telephone, in writing and face to face.
• Reliable, flexible and able to remain accurate when working under pressure.
• Approachable, empathetic and patient-focused.
• Positive and proactive approach to work and service improvement.

Qualifications

Essential

• GCSE English and Mathematics at Grade C/4 or above, or equivalent.
• Good standard of general education.

Experience

Essential

• Administrative experience within a healthcare, NHS or customer service environment.
• Experience of handling confidential or sensitive information.
• Experience of using computerised record systems.
• Experience of dealing directly with members of the public.
• Attention to detail

Desirable

• Previous experience within a GP practice or primary care setting.
• Experience of using SystmOne.
• Experience of processing and monitoring patient referrals.
• Experience of patient registration, deduction or GP2GP processes.
• Experience of supporting Subject Access Requests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Park Surgery

Address

2a - 4 Alexandra Road

Great Yarmouth

NR30 2HW

United Kingdom

Employer's website

https://www.parksurgerygreatyarmouth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Clinical Practice

● Perform all duties required within, or on behalf of the community pharmacy. This includes all Essential, Additional and Enhanced services which are locally or nationally commissioned. This will include but not limited to:

○ Labelling and assembly of prescription items

○ Accurate endorsing of prescriptions

○ Maintaining a clean and tidy work environment

○ Collection of prescriptions and or delivering dispensed items as may be required.

○ Placing, receiving and putting orders into stock.

● Follow national and local guidance at all times, with particular regard to “Medicines, ethics in Practice” (MEP), current addition.

● Work under direction of the pharmacy Standard operating procedures (SOP’s).

● To undertake the sale or supply of medicines and goods, including over the counter sales.

● Comply with the requirements for the sale or supply of all medicines as required by the Medicines Act.

● Maintain stocks at an appropriate level of all medication and appliances, within the pharmacy, to meet patient demands.

Communication

● Provide advice and support to patients and their relatives and carers as appropriate.

● Build good relationships with practices and other prescribers and healthcare professionals (e.g., GPs, community pharmacists, district nurses etc.) to facilitate patient care.

● Communicate effectively with the patient, relatives, carers and all members of the healthcare team.

● Counsel patients appropriately upon medication issues and throughout their care, providing advice and written support where appropriate.

● Promote and enhance the reputation of IntraHealth Pharmacy.

Delivering a quality service

● Code of Conduct For Professional Group – all staff members are required to work in accordance with their professional group’s code of conduct.

● Be aware of, and comply with employment legislation and codes of good practice.

● Be aware of, and comply with, all company and practice infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene.

● Report any significant events within the time frame set out in the company policy.

● Follow current MEP and local guidance with regard to Community pharmacy issues and alerts.

Team Working

● Work as part of the community pharmacy team and wider team of healthcare professionals, fielding queries and offering advice.

● Support and help develop colleagues and other members of the community pharmacy team

● The post holder will be expected to work flexibly according to team / clinical needs

Management of risk

● Health & Safety – the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act 1974 and take reasonable health and safety of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract.

● Ensure personal, staff, stock, cash and premise security at all times and before leaving the pharmacy.

● Report all adverse events and significant events in accordance with agreed procedures and participate in improvement activities to reduce reoccurrence

Managing information

● Maintain appropriate records.

● Confidentiality – During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff.

● In order to comply with the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth or IntraHealth Pharmacy for any unauthorized purpose or disclosure such as data to a third party.

Learning and Development

● Complete accredited course, to enable all aspects of NHS pharmacy contract can be carried out including Essential, Additional and Enhanced services and Locally commissioned services.

● Complete in-house training course, annual training review including peer review.

Equality and Diversity

● You are at all times required to carry out your responsibilities with due regard to the IntraHealth Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with the company.

Managing Tasks / Projects

● Ensuring tasks and duties are performed within clearly defined time quality standards

Managing Information / Confidentiality and data protection

● Ensure all relevant information is handled appropriately in concordance with Information Governance guidelines.

Core Competencies

Technical Competencies

● Computer literacy skills

● Dispensing accuracy

● Following the pharmacy standard operating procedures

Teamwork

● Teamwork is essential to operation of a community pharmacy.

Communications

● High level of verbal and written communication skills

● Information sharing with other professionals

Personal/professional Development

● Participate in training programmes as part of your personal and professional development

● Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work.

Person Specification

Skills and Abilities

Essential

• Ability to work both as a team member and independently
• Computer literacy skills
• Proven verbal and written communication skills in English
• Current driving licence and access to a car

Desirable

• Knowledge of PMR systems
• Basic IT literacy i.e. use of e-mail, the internet and word processing
• Ability to plan own workload with priorities and objectives
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements

Qualifications

Essential

• NVQ level 2 in Pharmacy Services (or working towards it).
• GCSEs English and Maths.

Desirable

• 5 GCSEs Including English and Maths

Experience

Essential

• No previous experience essential

Desirable

• Previous community Pharmacy experience
• Previous Health Care experience
• Previous customer facing experience

Attitudes

Essential

• Courteous, Friendly and act professionally with staff and customers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Chilton Pharmacy

Chilton

County Durham

DL17 0HQ

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Key Responsibilities

The following are the core responsibilities of the Salaried GP. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

• Deliver safe, effective and compassionate patient-centred care in accordance with GMC standards and current clinical guidance
• Provide comprehensive clinical assessment, diagnosis, treatment and management of patients presenting with acute, chronic and complex conditions
• Undertake appropriate clinical examinations, investigations, referrals and follow-up
• Prescribe safely and effectively, taking account of current evidence, local formularies and antimicrobial stewardship
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Provide appropriate management of long-term conditions and contribute to preventative healthcare and health promotion
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Maintain accurate, contemporaneous and confidential clinical records
• Work effectively with GPs, nurses, pharmacists, healthcare assistants, social prescribers, mental health professionals and other members of the multidisciplinary team
• Communicate clearly and sensitively with patients, relatives and colleagues, including in challenging or complex situations
• Manage clinical risk appropriately, recognising and acting on safeguarding concerns and deteriorating patients
• Accept delegated responsibility for a specific area (or areas) of QOF
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care, including participating in all aspects of QOF, QIF and all enhanced services

Other Responsibilities:

• Contribute to clinical meetings, significant event reviews, audits, quality improvement initiatives and practice development
• Participate in practice systems designed to promote patient safety, clinical governance and continuous improvement
• Support the education, supervision and development of other healthcare professionals and trainees where appropriate
• Contribute to the achievement of practice and wider NHS objectives, including quality and contractual requirements
• Maintain full professional registration and professional development through appraisal, CPD and appropriate learning activities
• Comply with practice policies, information governance, health and safety and infection prevention requirements
• Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• EMIS / DOCMAN / Accurx user skills
• Effective time management
• Ability to work as a team member and autonomously
• Excellent interpersonal skills

Experience

Essential

• Experience of working in a UK primary care environment
• Experience of continued professional development

Desirable

• General understanding of the GMS contract / QOF / QIF

Qualifications

Essential

• MBChB or equivalent medical qualification
• Full GMC registration with a licence to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP or equivalent qualification
• Meet revalidation requirements and provide evidence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Allen Street Clinic

Address

Allen Street

Cheadle

Stoke on Trent

ST10 1HJ

United Kingdom

Employer's website

https://www.allenstreetclinic.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Bank Minor Injuries Clinical Practitioner

Base:

PELC Urgent Treatment Centres (All sites)

Reports To:

Head of Nursing, Governance & AHPs

Bank Rate: Day time £27.56 Evening £30.32 Night £31.69

Summary

The post holder will work autonomously as an experienced Minor Injuries Clinical Practitioner, delivering highquality assessment, diagnosis, treatment and discharge for patients of all ages presenting with minor injuries. The practitioner will function as an independent clinician within agreed protocols, demonstrating advanced decisionmaking and clinical expertise.

The role supports safe, effective, patientcentred care within the UTC and contributes to service improvement, clinical governance and the development of junior staff.

Key Responsibilities

Clinical Practice

Practise autonomously as an independent clinical practitioner within the Urgent Treatment Centre, managing patients presenting with undifferentiated minor injuries and minor illness.

Undertake comprehensive clinical assessment, diagnosis, treatment, referral, and discharge without direct medical supervision, in line with agreed protocols and competencies.

Request, perform, and interpret diagnostic investigations, including radiological imaging (X-ray), in accordance with IRMER and local protocols.

Perform clinical procedures including (but not limited to):

o suturing and wound closure

o plastering and splint application

o minor joint or fracture management

o venepuncture and cannulation

Prescribe medicines independently (where qualified) or administer medicines under Patient Group Directions (PGDs).

Provide Immediate Life Support (ILS) to adults and children, including defibrillation where required.

Work within UTC streaming and escalation pathways, including referral to Emergency Department, GP services, community services, and specialist teams as appropriate.

Maintain accurate, timely, and comprehensive clinical records in line with professional, organisational, and information governance standards.

Urgent Treatment Centre & Patient Flow Responsibilities

• Support effective patient flow within the UTC by timely assessment, treatment, escalation, and discharge decisions.
• Identify and escalate clinical risk appropriately in line with UTC escalation policies.
• Work collaboratively with multidisciplinary colleagues including nurses, paramedics, GPs, operational staff, and senior clinicians to ensure safe and effective service delivery.
• Contribute to maintaining service standards during periods of increased demand.

Education and Professional Development

• Act as a mentor and educator to support the learning and development of junior staff and students where applicable.
• Engage in continuous professional development (CPD) and maintain up-to-date clinical skills and competencies.
• Promote evidence-based practice and contribute to service improvement initiatives.

Governance, Safety, and Compliance

• Adhere to the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC) Code of Conduct.
• Take personal responsibility for promoting a safe environment and safe patient care by identifying and reporting risks, incidents, and near misses.
• Ensure compliance with PELC policies, including infection prevention and control, safeguarding, equal opportunities, and confidentiality (GDPR).
• Use resources efficiently, in accordance with PELCs Standing Financial Instructions.
• Undertake alternative duties as reasonably directed during significant incidents or emergencies, in line with the Civil Contingencies Act 2004.

Person Specification

Qualities, Skills & Abilities

Essential

• Qualities, Skills & Abilities Comprehensive range of clinical skills relevant to role
• Competent in physical examination of ENT, Eye, GI, Respiratory, Cardiovascular, Neurological, Skin, and Musculoskeletal systems
• Skilled in suturing and wound management
• Ability to work autonomously and prioritise effectively
• Capable of safe and effective delegation
• Awareness of professional boundaries and adherence to NMC/HCPC standards
• Effective communication skills (verbal, written, electronic)
• Empathetic approach to patient care
• Strong teamwork and MDT collaboration skills
• Understanding of high standards in Customer Care

Experience

Essential

• Minimum 2 year post-qualification as an Emergency Practitioner (EP)
• Experience at Band 6/7 in Urgent and Emergency Care
• Proven autonomous practice in assessment and management of undifferentiated conditions

Desirable

• Experience in audit and service development
• Proven ability to prioritise workload with minimal supervision
• Experience mentoring staff and students

Qualifications

Essential

• Registered Level 1 Nurse (NMC) OR HCPC Registered Paramedic / Physiotherapist
• Minor Injuries qualification (Level 6 or above)
• Advanced Physical Assessment qualification (Level 6 or above)
• X-ray interpretation (IRMER certified)
• Image interpretation (Red Dot Course)
• Independent Non-Medical Prescriber

Desirable

• Management / Leadership qualification
• Evidence of CPD or training at Masters level
• MSc in Advanced Practice
• Mentorship qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Queens Hospital

Rom Valley Way

Romford

RM7 0AG

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A full job description is available but ideally the candidate would have experience, or a willingness to develop skills in :

· Management of LTCs - Diabetes, Coronary Heart Disease, COPD

· Support and advise women requesting information relating to family planning needs and those presenting for cervical cytology consultations

· Travel advice and vaccinations

· Routine immunisations/Childhood immunisations

· Hypertension Management

· Peak Flow Readings and Spirometry

· Wound care, ulcer care and Doppler assessment

· Removal of Sutures

· New Patient Medicals and Urinalysis

· ECG recordings

· Venepuncture

· Ear syringing

· Chaperoning and assisting patients where appropriate who are being examined by another clinician

· Assisting GPs with minor surgery and coil fittings

· Requesting pathology tests, for example urine culture, swabs

· Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

· Supporting housebound long term condition reviews and vaccination programmes such as Covid and Influenza

· Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs

· Participate in the support and supervision of students and junior nursing staff in clinics. Referring any concerns or development needs to their mentor or clinical service manager.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Willingness to learn and acquire new skills
• Evidence of appropriate knowledge base
• Membership of a professional body
• Experience and / or qualifications in venepuncture, taking and interpreting blood pressures, ECG and wound care
• Ear irrigation qualification or willingness to undertake

Desirable

• Post registration study in topics allied to general practice
• Basic/advanced certificate in life support
• Experience and / or qualifications in vaccinations and immunisations
• Experience in chronic disease management or a willingness to undertake training in these areas if don't already possess qualifications

Experience

Essential

• Insight and understanding of current NHS issues in nursing and the NHS
• Interest and basic knowledge in long-term conditions
• Demonstrate an understanding of audit
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Desirable

• Experience of working within a Primary Care setting
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Skills & Qualities

Essential

• Good interpersonal skills, both oral and written
• Evidence of problem solving and decision making skills
• Good team player
• Ability to be reflective, accept criticism and act constructively
• Willingness to accept additional responsibilities
• Punctual time keeper

Desirable

• Flexibility for cover
• Positive role model
• Uses initiative
• Gets on well with people at all levels
• Experience in using SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warrengate Medical Centre

Address

Upper Warrengate

Wakefield

West Yorkshire

WF1 4PR

United Kingdom

Employer's website

https://www.warrengate.org.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS

HOURS OF WORK: TBC

LOCATION: 72 CLARENCE AVENUE, LONDON, SW4 8JP

Job Description:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP, DRCOG
• DFSRFH & competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Experience

Essential

• Experience of working in UK General Practice
• Experience of working with vulnerable groups

Desirable

• Teaching of registrars or F2 or medical students
• Delivery of clinical audit
• QOF management
• Experience using EMIS Web and Docman

Skills and abilities

Essential

• Understanding of NHS system
• Understanding of Challenges facing NHS
• Understanding of vulnerable groups and how to support them
• Team player
• Calm under pressure
• Friendly and inclusive
• Commitment to development
• Excellent communication skills
• Strong Microsoft office skills
• Excellent record keeping
• Excellent time management
• Able to work autonomously
• Able to bring fresh ideas

Desirable

• Understanding of QOF and Enhanced Services
• Understanding of Neighbourhood or place based working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clapham Park Group Practice

Address

72 Clarence Avenue

London

SW4 8JP

United Kingdom

Employer's website

https://www.claphamparkgp.com/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and further information can be found on the right hand side of the page and is available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £39,959 - £46,656 per annum depending on skills and experience - pro rata for part time hours

Contract 12 month FTC covering maternity leave

Shift Pattern 36 hours per week - Monday to Thursday 08:30 to 16:30 | Friday 08:30 to 14:30

Location BPAS Peterborough - Ground Floor North Wing, Broadway Court, Broadway, Peterborough PE1 1RS

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Clinical practice experience of at least 12 months.
• Experience of general nursing or midwifery.
• Experience completing client documentation and working within guidelines, policies and procedures.
• Knowledge of Health & Safety and COSHH requirements and infection control

Desirable

• Gynaecological nursing experience or relevant speciality i.e. sexual health, contraception

Qualifications

Essential

• Registered Adult Nurse level 1 / Registered Midwife (practising)
• Active NMC registration and valid PIN

Desirable

• Contraception skills
• Ultrasound scanning skills

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your Professional body and membership e.g. NMC Midwives (RM)
• Please state your Membership/Registration number along with your expiry/renewal date
• This role is working 36 hours per week over Monday to Friday at our Peterborough unit. Can you commit to this working pattern?
• Are you aware this role is on a 12 month fixed term contract covering maternity leave?

Desirable

• Please list any further information you wish to add in support of your application for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

BPAS

Ground Floor North Wing

Broadway Court

PETERBOROUGH

PE1 1RS

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Integrated Discharge Team

Work collaboratively with a range of multidisciplinary and organisational teams across both hospital and community settings.

Facilitate safe and timely discharge for patients receiving End-of-Life care and those requiring Department of Health Fast Track or 100% Continuing Healthcare funding.

Promote clear and effective communication between patients, relatives, carers and professional colleagues to ensure seamless care delivery, including the exchange of sensitive clinical information.

Support effective information sharing across organisations to maintain continuity of care throughout the patient journey.

Represent community services at multidisciplinary meetings and case conferences.

Enable and empower patients and their families/carers to participate in discharge planning, promoting independence, choice and informed decision-making.

Assess and prescribe equipment required for discharge to promote patient safety and support effective care delivery within the community.

Provide clinical supervision and participate in regular one-to-one sessions with delegated members of the team.

Recognise and manage challenges associated with cross-boundary working, particularly in relation to patients with complex needs and multiple care pathways.

Contribute to the GP Liaison Service by receiving referrals for same-day assessment within the Acute Trust and managing these effectively, with a focus on avoiding unnecessary admission where appropriate.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Rapid Response

Prevent avoidable hospital admissions through comprehensive assessment, care planning, implementation, treatment and evaluation of care packages tailored to individual patient needs, in accordance with Trust policies and guidelines.

Support admission avoidance by assessing, coordinating and delivering specialised care packages for patients.

Undertake a range of core nursing interventions, including intravenous antibiotic administration, wound care, clinical observations, pressure area care and risk assessments such as PURPOSE-T and MUST.

Undertake advanced clinical procedures including intravenous therapy, cannulation, syringe driver management and catheterisation.

Perform diagnostic procedures and tests, where competent, to gain a comprehensive understanding of a patients condition, including ECGs, phlebotomy, blood glucose monitoring, Point of Care Testing and interpretation of blood results.

Prescribe medication, where appropriately qualified and authorised, in accordance with independent nurse prescribing standards and professional guidelines.

Work autonomously, using advanced clinical skills and nursing knowledge to assess, plan and deliver episodes of care, referring to other services where appropriate to support patient outcomes.

Facilitate effective communication between patients, relatives, carers and professional colleagues to ensure coordinated and seamless care.

Respond to urgent referrals from health and social care professionals, using sound clinical judgement and triage skills to assess, plan and implement evidence-based interventions.

Gather, analyse and interpret information from referrers, making informed decisions and advising on the most appropriate care pathway for the patient.

Assess and prioritise unscheduled requests for nursing intervention, ensuring allocation to the most appropriately skilled clinician.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Be accountable for the holistic assessment, planning, implementation and evaluation of patient care packages and treatment interventions.

Identify and manage complications associated with patient care, implementing interventions that support patients to remain safely at home wherever appropriate. Maintain accurate and contemporaneous records.

Refer patients to other services and agencies as appropriate, including Social Services and specialist teams.

Recognise and escalate unforeseen crisis situations relating to staffing, caseloads, support networks or supervision, escalating risks, actions and outcomes to senior colleagues/team members as required.

Manage personal workload and support team workload management to ensure effective delivery of community care and reduce inappropriate hospital admissions.

Coordinate and oversee complex packages of care involving multiple professionals and agencies, providing specialist advice to patients and families to support informed decision-making.

Take responsibility for maintaining and developing the clinical skills and knowledge required to support safe care for patients on the caseload.

Participate in maintaining standards of care within the team, supporting the teaching, coordination, deployment and supervision of staff in accordance with their skills, knowledge and development needs. Participate in workforce planning, including annual leave, sickness and study leave cover, where required.

Be accountable for the effective management, prioritisation and delegation of work for both self and team members. Develop personalised, evidence-based care plans and ensure care is delivered by the most appropriate member of the multidisciplinary team.

Provide education and health promotion to patients and carers regarding their condition, treatment, potential side effects and expected outcomes, encouraging self-management, independence and resilience.

Person Specification

Qualifications and Training

Essential

• RGN
• Educated to degree level or equivalent e.g. Community Specialist practitioner / PgDip
• Evidence of CPD
• MSPP or equivalent

Desirable

• Post Graduate study in relevant area
• Independent Nurse Prescribing or willingness to undertake

Experience

Essential

• Significant post registration experience
• Understanding of staff and resource management
• Understanding of multidisciplinary team working and collaborative care delivery
• Ability to work within a skill mixed team, working within quality standards
• Knowledge of discharge planning processes
• Demonstrate an understanding of research and its impact on clinical practice
• Knowledge of DoH Continuing Health Care process - Fast Track funding
• Evidence of involvement in project development work or health promotion group work
• Ability to demonstrate experience and knowledge of clinical governance and audit

Desirable

• Experience of working within a high ethnic population
• DN / Community experience
• Demonstrate an understanding of Mental Capacity Act (MCA) 2005
• Experience of discharge planning within an Acute Trust setting
• Able to demonstrate an understanding of DoH Continuing Health Care processes - Checklists, Decision Support Tool, review

Skills and Knowledge

Essential

• Evidence of up to date clinical competencies (Acute patient ass skills, recognition of red flags, venepuncture, cannulation, IV administration, Syringe Driver Management/Palliative symptom management control, catheter management, triage and prioritisation skills
• Time Management and prioritisation skills, ability to work under pressure in a changing work environment
• Ability to work flexibly as part of a team.
• Leadership skills with a high level of self-awareness
• Ability to manage and lead a team effectively
• Ability and experience to work autonomously as an independent practitioner
• Ability to work across organisational and professional boundaries
• Evidence of IT literacy, including standard keyboard skills and proficiency in systems such as Microsoft Word and Outlook
• Relevant clinical competencies in patient assessment and diagnosis, palliative care, intravenous therapy administration, and syringe driver management
• Evidence of managing complex discharges using a multi-agency approach
• Teaching, facilitation, and presentation skills
• Experience of managing patients with acute and chronic long-term conditions
• Evidence of effective communication skills with internal and external agencies and care partners

Desirable

• Experience of Systmone
• Experience of hospital IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Luton & Dunstable Hospital / The Poynt

The Poynt unit 2-3

Luton

LU4 0LA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Reception Lead Coordinator. There may occasionally be a requirement to carry out other tasks dependent upon workload and staffing levels.

• Maintain and monitor the practice appointment system, processing in-person, telephone and electronic appointment requests appropriately
• Answer incoming telephone calls, transferring calls or dealing with requests as appropriate.
• Care navigate, triage and signpost patients to the most appropriate service or clinician.
• Initiate and respond to requests from patients, team members and external agencies.
• Act as a central point of contact for patients, clinicians, multidisciplinary team members and external agencies, ensuring information, messages and enquiries are managed effectively and appropriately.
• Support the smooth day-to-day running of reception operations and provide guidance and support to reception colleagues where required.
• Provide day-to-day leadership, supervision and support to reception staff, ensuring duties are carried out effectively, consistently and in line with organisational standards and procedures.
• Coordinate weekly reception staff rotas, ensuring effective and efficient departmental cover, including reception and clinical template cover where required.
• Undertake the full range of Receptionist duties as required and provide reception cover to support service delivery and business continuity.
• Work closely with HR regarding locum coordination, onboarding, compliance and staffing requirements, ensuring all relevant documentation is submitted in a timely manner.
• Coordinate reception staff onboarding and training, ensuring implementation in line with HR requirements.
• Carry out annual appraisals and 1, 3 and 6 month reviews for reception staff.
• Enter, update and clinically code patient information accurately within SystmOne and healthcare records.
• Process new and temporary patient registrations, repeat and acute prescriptions in line with practice protocols, and manage patient queries including prescription queries.
• Process emails, workflows, tasks and desk tasks in a timely and accurate manner.
• Distribute clinical and non-clinical correspondence to relevant staff members and carry out system searches as requested.
• Support patients with general enquiries, complaints and customer service matters in line with practice procedures.
• Proactively manage and diffuse complaints, concerns and difficult situations at the earliest opportunity, escalating where appropriate in line with practice procedures.
• Develop and maintain effective working relationships with members of the primary healthcare team, secondary care providers, community services and other external agencies to facilitate effective communication and patient care.
• Promote and support equality, diversity and inclusion (ED&I), confidentiality, collaborative working, learning and development, quality improvement and organisational policies and procedures.
• Assist with opening and closing procedures in accordance with practice rotas.
• Maintain clean, tidy and effective reception and waiting room areas, including notice boards and patient information displays.
• Support clinical staff with general administrative duties where required.
• Participate in audits, meetings and training sessions as required.
• Continually assess and evaluate systems and processes, recommending changes and improvements to the management team where appropriate.
• Promote positive patient experience and continuous improvement within the re Ensure reception policies, procedures and protocols are implemented, maintained and kept up to date, ensuring all duties are carried out in line with organisational requirements and best practice.

Person Specification

Other Requirements

Essential

• Flexibility to work outside of core office hours.
• Disclosure Barring Service (DBS) check.
• Covid-19 vaccinated.

Experience

Essential

• Experience of working with the general public.
• Experience of administrative duties.
• Experience of working in General Practice.
• Experience of working in a healthcare setting.

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills.
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• SystmOne user skills.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.

Qualifications

Essential

• Educated to GCSE level or equivalent.
• GCSE Mathematics and English (C or above).

Desirable

• AMSPAR Receptionist Qualification.
• NVQ Level 2 in Health and Social Care.
• Recognised leadership or management qualification, or equivalent.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newgate Medical Group

Address

Health Centre

Newgate Street

Worksop

Notts

S80 1HP

United Kingdom

Employer's website

https://www.newgatemedicalgroup.co.uk/ (Opens in a new tab)