Job description

Job responsibilities

Primary Responsibilities

The following are the core responsibilities of the Patient Services Team member. On occasions there may be a requirement to carry out other tasks. This will be dependent on factors such as workload and staffing levels:

Core Principles

• To ensure confidentiality of information (written, oral and electronic) is preserved at all times whether at or away from work.
• To follow practice procedures to ensure that Caldicott Guardian and Security requirements are met at all times.
• To follow procedures to ensure compliance with the Data Protection Act 1998
• To follow all practice protocols concerned with the maintenance of ethical practice.
• To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
• To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity
• To contribute to a culture of continuous improvement
• To perform duties to standards required by the practice in accordance with quality assurance.
• To demonstrate commitment to Continuing Professional Development
• To demonstrate computer literacy
• To work as part of the Patient Services Team in order to provide an efficient service to patients. Tasks include:
• Answering incoming calls promptly, using practice protocols to assess patient needs and signpost appropriately.
• Managing online consultation requests and digital access tools (NHS App)
• Booking, amending, and cancel appointments using the clinical system (SystmOne)
• Welcoming patients at reception, manage checkins, and provide clear information about appointments and services.
• Handling patient queries, complaints, and requests with empathy and professionalism.
• Maintain confidentiality and comply with GDPR and NHS data protection standards.

Administrative duties:

• Process repeat prescription requests following practice protocols.
• Update patient records accurately and promptly.
• Manage incoming and outgoing correspondence, including emails, letters, and clinical documents.
• Liaising with internal and external bodies (such as ambulance service/district nursing team/palliative care team)
• Support registration and de-registration of patients.
• Assist with recalls, screening invitations, and chronic disease management workflows.

Team

• Work collaboratively with GPs, nurses, managers, and other staff to ensure smooth daily operations.
• Follow safeguarding procedures and escalate concerns appropriately.
• Support practice audits, quality improvement projects, and compliance tasks (e.g., CQC requirements).
• Contribute to maintaining a safe, clean, and welcoming reception environment.

Other:

• Ensure samples are received and managed as per protocols
• Collect any fees for non-NHS services and ensure this is logged and passed on to the relevant person/place.
• Liaise with contractors or services interacting with the practice (blood pickups/maintenance/etc).

General

• Ensuring confidentiality is maintained at all times.
• Dealing with all telephone calls professionally (with care, civility and efficiency)
• Ensuring excellent customer care skills are used with all parties.
• Taking messages as appropriate and ensuring the message is passed on to the appropriate member of the practice or associated organizations whilst annotating and recording details such that they can be reviewed and retrieved at a later date if required.
• Ensuring probity in all financial dealings
• Any other duties assigned by the partners or line manager.

Upholding Quality

• Alerting other team members to issues of quality and risk.
• Assessing own performance and taking accountability for own actions, either directly or under supervision
• Contributing to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Working effectively with individuals in other agencies to meet patients needs.
• Effectively managing own time, workload, and resources.
• Adhering to Practice dress policy.
• Being punctual at all times.

Communicating

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Personal/ Professional Development

• Taking responsibility for own developmental learning and performance.
• Taking responsibility for maintaining a record of own personal development.
• Working with management on any new training requirements.
• Demonstrating skills and activities to others who are undertaking similar work.

Contributing to the implementation of services

• Participating in implementation of new services where appropriate

For further responsibilities please see the attached job description.

Person Specification

Qualifications

Essential

• Willingness to learn Competent IT user Excellent communication skills e.g., oral and written, and interpersonal skills Is driven, hardworking and can work under pressure Able to work as part of a team and under own initiative and resilient Able to work across both sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bowling Highfield Medical Practice

Address

Rooley Lane

Bradford

West Yorkshire

BD4 7SS

United Kingdom

Employer's website

https://www.bowlinghallmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Service Development

• Be involved in developing primary care services to meet the needs of the practice population.
• Working in close collaboration with the practice team to ensure that access targets are reached.
• Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
• Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
• Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.

Managerial

• Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.

• Committed to life-long learning and audit to ensure evidence-based practice.
• Contribute to evaluated audit and clinical standards setting within the organisation.
• Contribute to the development of computer-based records.
• Contribute to summarising of patient records and read-coding patient data.

Quality

Adhere to GMC Good Medical practice.

Maintain accurate and timely medical records

Adhere to National and local guidelines (e.g. NICE)

Engage with local quality Frameworks – e.g. QoF and QiP

Reflect on personal practice through SEA, NHS appraisal, patient complaints

Confidentiality

• All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
• In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Communication

• The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.

Equality and Diversity

The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:

· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.

· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.

· Recognise and report behaviour that undermines equality under company policy.

· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.

· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.

· With the support of managers develop an equality and diversity objective through the personal development review process

Health and Safety

The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:

• Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.

• Use of personal security systems within the workplace according to practice guidelines.

• Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.

• as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
• be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
• attend statutory education programmes in infection, prevention and control.
• Include infection prevention and control as an integral part of your continuous personal and professional development.
• Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
• Report potential risks identified.

Personal and Professional Development

• Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).

• Ensure appropriate professional registration and licensing are met through continued professional development.
• Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
• Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
• take responsibilities for own development, learning and performance.
• demonstrate skills and activities to others who are undertaking similar work.
• Active involvement in the Annual NHS Appraisal process
• Active involvement in the GMC Revalidation and Licensing procedures

Person Specification

Attitudes

Essential

• Positive attitude; self-motivated and able to motivate others
• Credibility with clinicians and managers
• Ability to build trust, respect and co-operation quickly
• Professional courage, integrity and diplomacy
• Self awareness
• Commit to empower and develop staff to optimise individual and team potential
• Ability to work independently as well as part of a team
• Enthusiastic and self-motivated

Skills and Abilities

Essential

• Good leadership skills
• Able to work both individually and as part of a team
• Clinical skills required to manage acute presentations and chronic disease within primary care
• Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
• Good communication skills with a high level of fluency in spoken and written English
• Performance management skills
• Effective delegating skills.
• Working knowledge of GP clinical systems.
• Highly motivated.
• Able to demonstrate innovation and flexibility
• Able to persuade and negotiate.
• Participation in scheme of extended opening times.
• Commitment to High Standards.
• Ability to complete days work on time as well as associated administration
• Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Knowledge of area
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/projectApplication /interview

Desirable

• Awareness of Equality and Diversity principles
• Understanding of confidentiality and the Data Protection Act
• Confident computer user including office applications and email
• Demonstrable leadership in specialist area of practice/project

Qualifications

Essential

• Registered with the GMC listed on the GMC GP Register with evidence of revalidation
• Accepted Medical Degree
• Evidence of continued personal and professional development
• Appropriate Medical indemnity cover with either MDU/MPS MDDUS
• Management qualification or equivalent relevant experience
• Appropriate safeguarding training
• Registered on the National Medical Performers list

Desirable

• Interest in Diabetes Care
• GP Trainer/willing to train
• Evidence of continuing education

Experience

Essential

• Completed GP Vocational Training Scheme
• One-year experience working as a GP in the UK

Desirable

• Working in UK General Practice Environment.
• Commitment to local area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Intrahealth Ltd

Address

Parkgate Medical Practice

Park Place

Darlington

DL1 5LW

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

Clinical Consultations:

Conducting both telephone and face-to-face consultations with patients to diagnose and treat a variety of medical conditions.

Prescribing medications and treatments as necessary.

Providing advice on general health, lifestyle, and disease prevention.

Chronic Disease Management:

Managing patients with chronic conditions, such as diabetes, hypertension, and asthma.

Implementing care plans and monitoring patients' progress.

Health Promotion:

Promoting health and well-being through patient education and preventive measures.

Encouraging lifestyle changes to improve overall health.

Emergency Care:

Responding to urgent medical situations and emergencies.

Collaborating with other healthcare professionals in emergency cases.

Team Collaboration:

Working closely with nurses, healthcare assistants, and other support staff to deliver coordinated patient care.

Participating in multidisciplinary team meetings.

Administrative Duties:

Maintaining accurate and up-to-date patient records.

Participating in administrative tasks related to the practice, such as meetings and training sessions.

Professional Development:

Engaging in continuous professional development (CPD) to stay updated on medical advancements and best practices.

Participating in peer review and clinical audit activities.

Quality Improvement:

Contributing to the improvement of clinical services and patient outcomes.

Implementing and adhering to quality and safety standards.

Contributing to achieving QOF indicators and both practice and PCN level local and directed enhanced services.

Qualifications and Requirements:

Medical degree from a recognised institution.

Full registration with the General Medical Council (GMC) and inclusion on the GP Register.

Completion of relevant postgraduate training (e.g., GP Specialty Training).

Membership of the Royal College of General Practitioners (MRCGP) is desirable.

Excellent communication and interpersonal skills.

Working Conditions:

Full-time or part-time employment.

Collaborative work within a primary care team.

On-call duties may be required.

This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Person Specification

Qualifications

Essential

• Qualifications and Requirements:
• Medical degree from a recognized institution.
• Full registration with the General Medical Council (GMC) and inclusion on the GP Register.
• Completion of relevant postgraduate training (e.g., GP Specialty Training).
• Membership of the Royal College of General Practitioners (MRCGP) is desirable.
• Excellent communication and interpersonal skills.

Desirable

• This description provides a broad overview, and specific responsibilities can vary based on the healthcare setting and individual practice. It's important to refer to general job responsibilities of a salaried GP across primary Care organisations as outlined by the British Medical Association (BMA). Please contact the practice to arrange a meeting with the lead GP for a detailed discussion about the working environment and ongoing responsibilities as a salaried GP at the practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Cedar Brook Practice

Address

11 Kingshill Close

Hayes

Middlesex

UB4 8DD

United Kingdom

Employer's website

https://www.thecedarbrookpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person Specification

Qualifications and experience

Essential

• Degree in Dietetics/Post graduate qualifications
• Experience in Paediatrics dietetics
• HCPC registration

Desirable

• BDA member
• Member of BDA paeds group

Experience

Essential

• Significant years of post qualification experience with appropriate experience in paediatric dietetics or community dietetics
• Understanding of the importance of effective multidisciplinary working

Desirable

• Experience of audit and research
• Experience in training others

Knowledge and skills

Essential

• Excellent written and oral communication skills
• Basic IT Skills: word, email, internet

Desirable

• Knowledge of basic audit and quality tools
• Understanding of enteral feeding in children

Knowledge and skills

Essential

• Ability to deliver presentations and training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Green Wrythe Lane Clinic

Green Wrythe Lance

Carshalton

SM5 1JL

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

- Long term Condition Clinical Lead

- Clinical Care

- Medicines Optimisation

-Leadership and service development

Education, Training and Supervision

Person Specification

Qualifications

Essential

• GPhC registered pharmacist
• Understanding of medicines optimisation and prescribing safety principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and within a multidisciplinary team.
• Commitment to professional development.

Desirable

• Experience working in primary care
• Completion or undertaking the CPPE PCEP course.
• Experience conducting medication reviews
• Postgraduate Diploma in clinical pharmacy.
• Experience using EMIS Web and Docman.
• Experience undertaking clinical audits and quality improvement projects.
• Experience supporting patients with long-term conditions.
• Interest in developing a specialist clinical area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the role

As a clinical pharmacist, you will work with the pharmacy team to support medicines optimisation across the PCN. You will undertake structured medication reviews, support patients with long-term conditions, participate in prescribing safety initiatives and provide expert medicines advice to patients and colleagues. You will work closely with Senior Clinical Pharmacists to develop skills in long-term condition management, quality improvement and clinical leadership. You will also have the support of pharmacy technicians and a dedicated pharmacy administrator. If you have not already completed the CPPE PCEP course, you will be enrolled onto this shortly after joining us.

Key responsibilities include

Undertake medication reviews and structured medication reviews.

Support the management of patients with hypertension, hyperlipidaemia and other long-term conditions.

Support the achievement of QOF and prescribing quality scheme (PQS) targets.

Participate in audits and quality improvement, including patient safety alerts.

Participate in pharmacist-led duty clinics, responding to on-the-day medication queries.

Review high-risk medicines and monitoring requirements

Manage complex medication reconciliation post hospital discharge.

Provide medicines advice to patients and healthcare professionals.

Work closely with senior clinical pharmacists to develop specialist clinical knowledge.

Person Specification

Qualifications

Essential

• GPhC registered pharmacist
• Understanding of medicines optimisation and prescribing safety principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and within a multidisciplinary team.
• Commitment to professional development.

Desirable

• Experience working in primary care
• Completion or undertaking the CPPE PCEP course.
• Experience conducting medication reviews
• Postgraduate Diploma in clinical pharmacy.
• Experience using EMIS Web and Docman.
• Experience undertaking clinical audits and quality improvement projects.
• Experience supporting patients with long term conditions.
• Interest in developing a specialist clinical area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Minimum 5 years post registration experience
• Interest in the development of the general practice clinical pharmacist role

Qualifications

Essential

• Registration with the General Pharmaceutical Council
• Masters degree in pharmacy
• Independent prescriber

Desirable

• Membership of the Royal Pharmaceutical Society
• Postgraduate diploma in clinical pharmacy or prescribing
• Teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

Sollershott East

Letchworth Garden City

Hertfordshire

SG6 3JW

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Repeat Prescribing and Medicines Management

Manage the daily repeat prescribing workflow, reviewing prescription requests in line with practice protocols.

Undertake medication safety checks before prescriptions are issued.

Identify and manage overdue medication monitoring requirements and arrange appropriate blood tests where needed.

Support medication synchronisation and alignment following medication changes or hospital discharge.

Identify prescribing outside agreed formulary guidance and escalate where appropriate.

Escalate urgent prescription requests and complex prescribing issues to the Clinical Pharmacist or GP team.

Medicines Queries and Community Pharmacy Liaison

Act as a first point of contact for medicine-related queries from patients, reception staff and community pharmacies.

Resolve non clinical prescribing and medication availability queries within scope of practice.

Liaise with community pharmacy teams regarding prescription issues, stock shortages and medication synchronisation requests.

Escalate complex clinical queries appropriately.

Build and maintain positive working relationships with community pharmacy colleagues.

Electronic Repeat Dispensing eRD and Shared Care Support

Identify suitable patients for electronic Repeat Dispensing.

Set up and maintain eRD arrangements in line with practice procedures.

Monitor patients receiving eRD and support those who have fallen off the process.

Assist with monitoring requirements for patients prescribed medicines under shared care agreements.

Support safe and cost-effective prescribing in accordance with local formularies and guidance.

Medicines Reconciliation

Undertake medicines reconciliation for non complex discharge summaries and clinical correspondence.

Process medication related communications from secondary care, community pharmacies and other healthcare providers.

Update clinical systems accurately following medication changes.

Escalate high-risk or complex medication changes to the Clinical Pharmacists.

Clinical Support and Patient Care

Conduct simple medication reviews within agreed competency and protocols.

Support patients with medicines adherence and lifestyle interventions.

Deliver blood pressure and cholesterol lifestyle review appointments.

Undertake inhaler technique reviews and provide patient education.

Prepare patients for Structured Medication Reviews by ensuring required monitoring and information is available.

Audit, Quality Improvement and Prescribing Safety

Support delivery of medicines optimisation, prescribing safety and quality improvement initiatives.

Undertake audits relating to high-risk medication monitoring

Assist with QOF, Prescribing Quality Scheme (PQS), CQC and internal audit programmes.

Support implementation of MHRA alerts, medicines recalls and patient safety actions.

Contribute to the monitoring and reporting of prescribing safety outcomes.

Training and Service Development

Support the training of reception and administrative staff in medicines-related processes.

Assist with the induction and development of junior pharmacy technicians and foundation pharmacists.

Contribute to the development and review of pharmacy procedures and workflows.

Participate in continuing professional development activities.

Support ongoing service improvement and innovation within the pharmacy team.

Person Specification

Qualifications

Essential

• Registered Pharmacy Technician with the General Pharmaceutical Council GPhC.
• Pharmacy Technician qualification BTEC/NVQ Level 3 in Pharmaceutical Sciences or equivalent.
• Excellent communication and organisational skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good understanding of medicines management and patient safety principles.
• Strong IT skills and ability to use clinical systems.
• Commitment to continuing professional development.

Desirable

• Experience working in general practice, PCN or secondary care settings.
• Completion of or undertaking the CPPE PCPEP course.
• Experience of medicines reconciliation and repeat prescribing processes.
• Experience using EMIS Web, Docman and other primary care systems.
• Experience undertaking audits and quality improvement work.
• Understanding of high-risk drug monitoring processes.
• Experience supporting care home and frailty patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

As a UTC Senior Nurse, you will be considered a key person in day-to-day clinical leadership and expertise within the department.

You will be working as part of a team within your sphere of competency in adiverse, multi-skilled teamthat includes GPs, Advanced Practitioners, Physician Associates, Paediatric ANPs, Emergency Practitioners and Live Well Coaches.

On each shift you will be expected to act as a shift leader, coordinate the working team, stream patients from the front door and work collaboratively with a wide range of local specialists.

With links to both VTS and Greenwich University, you will have access to a range of CPD courses including Advanced and Emergency Practitioner courses. We work closely with the ICS, ICB, Local Trust and various other local shareholders to provide opportunities tolearn, innovate and contribute new ideas.

This is a genuine opportunity to be a part of something new and exciting in South East London, with real opportunity for personal growth and to influence Urgent Care in your area. We are looking for full and part time Nurses on a permanent salaried basis.The service is 365 days per year, 7 days a week which means that shifts are available 24/7.

- Recent post registration experience in clinical assessment

- Evidence of professional updating

- Up-to-date Basic Life Support Certification in Adult and Paediatric

- Minimum of 2 years post qualifying experience

- Understanding of patient flow.

- Up to date BLS / ILS

- Up to date Safeguarding Adults and children

- A Proven ability to assess patients

- Ensure that patients with time-critical and time-sensitive illness or injury are prioritised accordingly

- Ability to demonstrate effective management and leadership skills

- Team player, able to use own initiative

- Can demonstrate the Organisational values.

- Ability to work well under pressure

- Ability to handle/manage difficult situations

- Excellent communication skills

-Be able to use tools such as NEWS scores in the assessment of patients

- Work within clinical guidelines/algorithm to support clinical decision making

Communication and Relationship Skills

- Demonstrate excellent communication skills when working with the internal team as well as external, particularly our practices and the hospital trust.

- Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication particularly where barriers are clinical in nature.

- Provide emotional support to patients and carers

- Be aware of the procedures to follow if concerned regarding the protection of children.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system

- Have the ability to successfully make appropriate in hospital specialty referrals.

Analytical and Judgmental Skills

- Implement care plans as prescribed.

- Be able to discuss with patients and carers the range of possible treatment/ management options and their implications before treatment decisions are made.

- Be responsible for monitoring health, safety and security of self, the team and others and promote best practice in the clinical area.

- Identify clinical issues and incidents within the service that reduce the quality of care within the specialist service bringing any issues to the attention of the management team.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- Ensure that high standards of care are given and maintained and act when standards are not being met.

Planning and Organisational Skills

- Plan, organise and prioritise own daily workload.

- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.

- To exercise good personal time management, punctuality, and consistent reliable attendance.

Physical Skills

- Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.

- Demonstrate competence in diagnostic skills such as ECGs and venepuncture/cannulation.

- Demonstrate clinical treatment skills such as Plaster of Paris, Suturing, Dressings, and a range of medicine administration.

- Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.

Patient/Client Care

- Establish effective communication with patients and carers / relatives.

- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Promote peoples equality, diversity, and rights.

- Identify clinical issues and incidents within the service that reduce the quality of care bringing any issues to the attention of the Clinical Lead.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.

Responsibilities for Policy and Service Development

- Contribute and influence policy making and clinical guidelines internally and externally, necessary to support the service.

- Act as an ambassador and role model for Greenwich Health.

Responsibilities for Finance

- Ensure the effective and efficient use of physical and financial resources.

- Ensure all clinical equipment used are well maintained and cleansed as required.

Responsibilities for HR

- Maintain active status on relevant professional registers.

- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.

- Maintain a professional portfolio.

- To take responsibility for own continuous self-development, undertaking any education and training opportunities identified as necessary for role to remain eligible for professional registration including mandatory training.

- Adhere to Company Policy & Procedure.

- Assist managers in the development of strategies for professional development in keeping with staff competence appraisal, service developments and professional requirements.

- Attend all mandatory training relevant for the post.

- Attend and actively participate in an annual personal development review and undertake relevant activities to meet the training and development objectives as identified in the performance review.

Responsibility for Information Resources

- Maintain confidential and comprehensive patient records in accordance with your professional body.

- Continually monitor standards of care through bench marking and using the tools provided.

- Participate in collection of patient satisfaction surveys for the service as required.

Research and Development

- Takes responsibility for own continuing professional development and performance, including identifying own development needs and maintain own portfolio in accordance with re-registration requirements.

- Support the clinical lead in ensuring the clinical environment is conducive to effective learning.

- Maintain a high level of awareness of relevant research issues and trends within the scope of practice and professional area.

- Take responsibility for personal development and education and Personal Development Plan objectives.

- Participate in Clinical Supervision for self and others and utilise reflective practice techniques.

Please note that staff are required to use Lantum to request and book shifts. The successful candidate will be required to use this platform.

Person Specification

Qualifications

Essential

• Nursing Qualification

Desirable

• Triage/Clinical Assessment Qualification

Professional Registration

Essential

• Mandatory registration with Nursing and Midwifery Council

Knowledge, Training & Experience

Essential

• Minimum of 2 years post-qualification experience.
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences.
• Excellent interpersonal, influencing and negotiating skills.
• Demonstrates accountability for delivering professional expertise and direct service provision.

Desirable

• Recent post registration experience in clinical assessment
• A background in ED

Skills

Essential

• Self-Motivation
• Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenwich Health Ltd

Address

Queen Elizabeth Hospital Nhs Trust

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)

Job description

Job responsibilities

Working as part of the team and carrying out general reception and admin duties such as answer phones, triage accurex, emis, docman tasks, prescription requests, room check, match and allocate lab reports.

Set targets for achievement on reception and administrative work such as telephone answering, document management, etc and work with the management team in managing risk and reward.

Overseeing the administration and support operations of the practice

Line managing all reception-Admin staff

Identifying and delivering team training where required.

Reviewing and updating all administrative and reception policies and procedures as required

Managing all deliveries to the practice, ensuring adherence to the cold chain policy as necessary

Ensure staff are following practice policies, protocols and procedures and where necessary, conduct performance reviews

Manage complaints

To take key responsibility for excellent customer services and ensure excellent patient experience.

Ensure a culture of professionalism is maintained within the practice.

Ensure staff follow the practice code of conduct.

Monitor and promote the Friends and Family Test to gather patient feedback.

Deputize for the Practice-Operations Manager during their absence as required.

Stock check clinical and Admin

Triage Docman emails and letters before sending to the Clinicians

Audit e-RS worklist and complete tasks

Maintain and complete invoices for private work from 3rd parties.

Person Specification

Experience

Essential

• EMIS experience- confident using EMIS Web for appointments, patient records, workflow and day-to-day GP reception administration.
• GP surgery experience - previous experience working in a GP practice/surgery, with an understanding of NHS primary care reception processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodlands Medical Practice

Address

54 Leopold Road

London

N2 8BG

United Kingdom

Employer's website

https://www.woodlandsmedicalpractice.org/ (Opens in a new tab)

Job description

Job responsibilities

• Undertake a variety of duties, including face to face consultations and some telephone consultations.
• Share of the on-call duty doctor rota.
• Visiting patients at home when required.
• Checking and signing repeat prescriptions when required.
• Dealing with tasks, queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Person Specification

Experience

Essential

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• GMC registration
• Licence to practice as a General Practitioner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Meanwood Group Practice

Address

548 Meanwood Road

Leeds

LS6 4JN

United Kingdom

Employer's website

https://www.meanwoodgrouppractice.co.uk/index.aspx (Opens in a new tab)

Job description

Job responsibilities

Prescription administration and medicines management

Process repeat prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol and standard operating procedures.

Generate requests for non-repeat medications on behalf of patients, obtaining additional information where required.

Manage and coordinate weekly prescription workflows to ensure timely processing of prescriptions.

Ensure prescription requests are processed within agreed timescales.

Escalate urgent prescription requests to the Clinical Pharmacy Team or duty GP as appropriate.

Support electronic Repeat Dispensing (eRD) initiatives and encourage suitable patients to use eRD and synchronised medication collections

Actively encourage patients to reconcile medications to facilitate monthly collections and electronic repeat dispensing.

Act upon prescription compliance issues, liaising with the appropriate clinician.

Have oversight of community pharmacy emergency supplies, escalating to the clinical pharmacy team when necessary.

Build good working relationships with local Pharmacies to help enable our prescription service.

Check emails regularly and deal with them appropriately.

Patient recall and service coordination:

Maintain medication review recall systems and invite patients for reviews in line with practice procedures.

Manage medication review recall lists, including sending invitations, booking appointments and following up non-responders.

Liaise with the Pharmacy Technician team regarding any monitoring requirements prior to medication reviews and arrange appointments or investigations as directed.

Coordinate recalls for annual medication reviews, long-term condition reviews and pharmacist-led clinics.

Book, rearrange and manage appointments for pharmacy-led services.

Coordinate spirometry appointments and six-monthly heart failure recall programmes.

Support the administration and management of the practice blood pressure monitor loan scheme.

Maintain accurate records of recalls, appointments and patient communications.

Medicines optimisation and clinical pharmacy support:

Process administrative correspondence relating to weight management services, contraception services, Pharmacy First referrals and provision of cannabis therapy letters.

Add medication information and relevant coding to patient records in accordance with practice protocols and escalate any clinical concerns or treatment decisions to the Pharmacy Technician or Clinical Pharmacist team.

Liaise with Pharmacy Technicians regarding monitoring requirements before medication reviews.

Assist with the preparation and booking of Structured Medication Reviews.

Process non-complex medication-related correspondence in accordance with practice protocols.

Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternative.

Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications.

Support administration of long-term condition clinics and medicines optimisation programmes.

Audit, quality improvement and safety

Support delivery of medicines optimisation audits and quality improvement projects.

Coordinate and support CQC, PQS, internal practice audits and high-risk drug monitoring.

Undertake monthly medication ordering audits and reception medication request audits.

Assist with data collection, reporting and maintenance of audit trackers.

Support the administrative management of MHRA alerts, medication recalls and prescribing safety initiatives.

Run searches and reports as requested and maintain accurate records of completed actions.

Support the Clinical Pharmacy Team in reviewing and updating the practice prescribing related policies.

Training and team support

Support the training of reception and administrative staff in prescription processes, prescribing workflows and pharmacy-related procedures.

Contribute to improving pharmacy administrative processes and service delivery.

Work collaboratively with Clinical Pharmacists, Pharmacy Technicians and the wider practice team to support effective patient care.

This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or the Practice Manager.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• Excellent attention to detail
• Able to work as a team as well as independently.
• Excellent IT skills & confidence in all Microsoft packages
• Good initiative
• Excellent communication skills
• Clear, polite telephone manner
• Ability to follow policy and procedures.

Desirable

• EMIS Web proficient
• Previous experience in a GP surgery,pharmacy,medical setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Mittal & Partners

Address

50 Milman Road

Reading

RG2 0AR

United Kingdom

Employer's website

https://www.milmanroadhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Role

As an onsite Clinical Pharmacist you will confidently act within professional boundaries, supporting and working alongside a team of pharmacists and pharmacy technicians.

You will help resolve medication-related queries, work as part of a multidisciplinary team, improve patient outcomes and support the improvement of access to healthcare.

Main duties of the job

• As a clinical pharmacist you will confidently act within professional boundaries, supporting and working alongside a team of pharmacists and GP's.
• Resolve medication-related queries
• Polypharmacy medication reviews and SMRs
• Face to Face medication reviews
• Help to utilise skill mix
• Improve patient outcomes
• Ensure better access to healthcare
• Support practice staff with prescription and medication queries
• Medicine reconciliation and review post-discharge
• Conduct medical related audits and work on service improvement with the practice
• Provide expert advice on medications to other clinicians and patients
• Deliver clinical leadership on medicines optimisation and quality improvement
• Ensure appropriate and efficient use of medication
• Educate patients on medication and disease prevention
• An understanding of QOF, CQC and local incentive scheme workstream
• Create and follow clinical pharmacy programme according to practice policy

Job Requirements

• A minimum of 12 months experience of working within general practice/primary care
• A relevant degree/qualification to show you are registered Clinical Pharmacist with GPHC registration
• Independent prescribing qualification
• Experience with EMIS or System 1
• Desirable to already be on CPPE Primary Care pathway or will be willing to partake, if you have extensive experience working as a Clinical Pharmacist an exemption route can be sourced.
• Able to commute to onsite location / live within close proximity of practice
• Excellent communication and interpersonal skills

Benefits for employees:

• GPhC fees and DBS Applications paid
• 5 weeks of annual leave plus bank holidays (Pro rata as and when required)
• Sick pay (In line with company policy)
• Health & wellbeing programme with the following free services, confidential counselling, digital gym, high street stores discounts
• An established network of over 200 pharmacists nationally and dedicated senior pharmacist support available
• Company equipment e.g. laptop / smartcard reader
• Flexibility
• Pension scheme

The Pharmacist Network are committed to providing a diverse and inclusive workforce, and welcome applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Join our team of dedicated healthcare professionals and make a difference in patient care through your expertise as a Clinical Pharmacist. If this role is suitable for you, please apply today. We look forward to receiving your application!

Person Specification

Qualifications

Essential

• GPhC Registered
• Independent Prescribing Qualification
• CPPE Pathway

Desirable

• DBS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Pharmacist Network

Address

East Kennet

Marlborough

Wiltshire

SN8 4BY

United Kingdom

Employer's website

http://www.thepharmacistnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Role

As a Clinical Pharmacist you will confidently act within professional boundaries, supporting and working alongside a team of pharmacists and pharmacy technicians.

You will help resolve medication-related queries, work as part of a multidisciplinary team, improve patient outcomes and support the improvement of access to healthcare.

Main duties of the job

• As a clinical pharmacist you will confidently act within professional boundaries, supporting and working alongside a team of pharmacists and GP's.
• Resolve medication-related queries
• Polypharmacy medication reviews and SMRs
• Medication reviews
• Help to utilise skill mix
• Improve patient outcomes
• Ensure better access to healthcare
• Support practice staff with prescription and medication queries
• Medicine reconciliation and review post-discharge
• Conduct medical related audits and work on service improvement with the practice
• Provide expert advice on medications to other clinicians and patients
• Deliver clinical leadership on medicines optimisation and quality improvement
• Ensure appropriate and efficient use of medication
• Educate patients on medication and disease prevention
• An understanding of QOF, CQC and local incentive scheme workstream
• Create and follow clinical pharmacy programme according to practice policy

Job Requirements

• A minimum of 12 months experience of working within general practice/primary care
• A relevant degree/qualification to show you are registered Clinical Pharmacist with GPHC registration
• Independent prescribing qualification
• Experience with EMIS or System 1
• CPPE Pathway complete or proof of exemption
• Excellent communication and interpersonal skills

Person Specification

Qualifications

Essential

• 6 - 12 month experience from primary care
• CPPE pathway
• Proficient in System One or EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Pharmacist Network

Address

The Pharmacist Network

Newcastle

Newcastle

NE1 7YB

United Kingdom

Employer's website

http://www.thepharmacistnetwork.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Team Leadership and Management

• Lead, supervise, and support the reception team on a day-to-day basis.

• Organise and maintain staff rotas, ensuring appropriate cover across all reception shifts.

• Support with recruitment, induction, and training of reception staff.

• Conduct regular performance reviews and address any issues in line with practice policies.

• Encourage a positive, professional, and cohesive team culture.

• Oversee all front-desk duties including patient check-in, appointment scheduling, repeat prescription requests, and general enquiries.

• Monitor workload and workflows to ensure efficiency and equitable task distribution.

• Ensure that reception processes are consistent, secure, and compliant with data protection and confidentiality guidelines.

• Handle patient complaints or difficult situations with sensitivity and professionalism, escalating to the Practice Manager where appropriate.

• Act as a key point of contact between reception staff, clinical teams, and management.

• Facilitate effective communication and coordination within the practice and with external healthcare providers.

• Lead reception team meetings and contribute to wider practice meetings as required.

• Assist the Practice Manager with administrative tasks, audits, and reporting.

• Support with implementation and review of policies and procedures.

• Contribute to the practices quality improvement initiatives and help ensure compliance with CQC and NHS standards.

• Identify areas for improvement in reception services and recommend or implement changes.

• Help embed a culture of learning, reflection, and service excellence across the team.

• Reports to the Practice Manager.

• Works closely with GPs, nurses, healthcare assistants, and administrative staff.

• Liaises with external services including pharmacies, community care providers, and hospitals.

Person Specification

Experience

Essential

• - Strong computer skills
• - Strong Team Manager
• - Calm, confident and highly organised

Desirable

• - Experience of working in a GP practice
• - Experience of working in Reception
• - Experience of working in primary care
• - Experience of S1

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

AMP Group Practice

Address

Conisbrough Medical Practice

Gardens Lane

Conisbrough

Doncaster

South Yorkshire

DN12 3JW

United Kingdom

Employer's website

https://www.askernmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

Maintain up to date skills and knowledge, maintaining awareness of professional issues at an advanced level

Assess effectiveness of own clinical practice and care delivery through self-reflection and peer review, as well as benchmarking and formal evaluation

Promote evidence-based practice through the use of latest research-based guidelines and the development of practice based research

Participate in continuing professional development opportunities to ensure up to date evidence-based knowledge and competence in all aspect of the role is maintained

Develop and maintain a Personal Learning Plan

Maintain their professional registration

Work within the latest Code of Professional Conduct

Record accurate consultation data in patients records in accordance with the latestguidance and other pertinent standards

Keep up to date with the pertinent health-related policy and work with Locality team to consider the impact and strategies for implementation

Work collaboratively with colleagues within and external to the PCN

Participate in multi-disciplinary protocol and clinical pathways

Participate in audits and inspections as appropriate

Participate in PCN meetings reporting progress as required

Practice in compliance with their respective code of professional conduct and within their scope of practice, being responsible and accountable for their decisions, actions and omissions at this level of practice

Demonstrate a critical understanding of their broadened level of responsibility and autonomy and the limits of own competence and professional scope of practice, including when working with complexity, risk, uncertainty and incomplete information

Act on professional judgement about when to seek help, demonstrating critical reflection on own practice, self-awareness, emotional intelligence, and openness to change

Work in partnership with individuals, families and carers, using a range of assessment methods as appropriate

Demonstrate effective communication skills, supporting people in making decisions, planning care or seeking to make a positive change

Use expertise and decision-making skills to inform clinical reasoning

Initiate, evaluate and modify a range of interventions which may include prescribing medicines, therapies, lifestyle advice and care

Exercise professional judgement to manage risk

Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice

Implement and evaluate individual specialised treatment plans for chronic disease patients

Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health

Be a professional role model for the organisation

Actively engage in peer review to inform own and others practice, formulating and implementing strategies to act on learning and make improvements

Actively seek feedback and involvement from individuals, families, carers, communities and colleagues in the co-production of service improvements

Critically assess and address own learning needs, negotiating a personal development plan that reflects the breadth of ongoing professional development across the four pillars of advanced clinical practice (clinical practice, leadership and management, education and research).

Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

Maintain accurate clinical records in conjunction with extant legislation and to ensure SNOMED CT codes are used effectively

Develop, implement and embed an effective call/recall system

Critically appraise and synthesise the outcome of relevant research, evaluation and audit, using the results to underpin own practice and to inform that of others

Develop and implement robust governance systems and contribute to practice targets QOF, etc., complying with local and regional guidance

Chaperone patients where necessary

Support the team in dealing with clinical emergencies

Support the team with all safeguarding matters in accordance with local and national policies

Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

Deliver opportunistic health promotion where appropriate

Support the IPC lead, ensuring compliance, and undertaking audit as necessary

Monitor and ensure the safe storage, rotation and disposal of medicines

Undertake overall management of a clinical team, providing guidance when necessary, acting as a mentor to students and newly qualified staff

Maintain an effective clinical staff rota ensuring all clinics are staffed appropriately

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the organisation

Develop an area of specialist interest, taking the lead within the organisation

Continually review clinical practices, responding to national policies and initiatives where appropriate

Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis RCA

Commensurate with their role, support the development of clinical services within the organisation, liaising with external agencies and professional organisations as required

Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation

Person Specification

Qualifications

Essential

• NMC Registered & Qualified independent prescriber. Educated to Masters Degree level as an Advanced Clinical Practitioner.

Desirable

• Teaching or Mentoring experience and/or qualification

Experience

Essential

• Minimum of 5 years post registration experience Experience in the management of long term conditions for example asthma, COPD, diabetes, coronary heart disease Evidence of appropriate continuing professional development activity to maintain up to date knowledge and on going competence in all aspects of the NP role Proven ability to evaluate the safety and effectiveness of their own clinical practice

Desirable

• Interpreting and implementing local and National policy agendas for health Experience of undertaking audit

Knowledge and skills

Essential

• Understanding and knowledge of policy developments in regards to the delivery of primary care services including General Practice, the GMS/PMS contract, Clinical Governance, Quality and Outcomes Framework and Local/Directed Enhanced Service contracts Understanding of evidence-based practice Knowledge of national standards that inform practice for example National Service Frameworks, NICE guidelines Understanding of their accountability arising from NMC Code of Professional Conduct 2009 and medico-legal aspects of the Nurse practitioner role Understanding of equal opportunity and diversity issues Understanding and maintaining effective communication pathways within the organisation, the PCN and with key external stakeholders
• Effective time management and ability to prioritise workload Excellent interpersonal, verbal and written communication skills Able to analyse data and information; drawing out implications for the patient/impact on care plan Working at a masters level aware or equivalent that encompasses the four pillars of clinical practice, leadership and management, education and research, with demonstration of core capabilities and area specific clinical competencies

Desirable

• Experience of using medical software package Flexibility to work outside core hours Proven record of effective use of networking and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Alliance

Address

Burnley Business Centre

Empire Way

Burnley

BB12 6HH

United Kingdom

Employer's website

https://eastlancashirealliance.co.uk/ (Opens in a new tab)