Job description

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Obtaining patient consent for the collection of a blood sample
• Performing venipuncture in accordance with practice protocols
• Maintaining accurate patient records on the clinical IT system
• The correct labelling, packaging and storing of samples
• Effective use of the specimen log, resolving any discrepancies
• Ensuring samples are sent to the laboratory in a timely manner
• Maintaining an effective liaison with the NHS Trust laboratory staff
• Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters

In addition to the primary responsibilities, the Phlebotomist may be requested to:

• Participate in practice audit as directed by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the practice
• Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

Essential

• Relevant qualification in venepuncture
• Good standard of general education

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of working in a primary care environment
• Venepuncture
• Ability to record accurate clinical notes

Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Competent in the use of MS Office applications
• Clinical IT system user skills

Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Effectively utilise resources
• Punctual and committed to supporting the team effort

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Commitment to ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Paston Surgery

Address

9-11 Park Lane

North Walsham

Norwich

Norfolk

NR28 0BQ

United Kingdom

Employer's website

https://www.pastonsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide an efficient, friendly and professional reception and administrative service for the practice. The post holder will act as the first point of contact for patients, ensuring they are supported, signposted appropriately and treated with respect. The role involves managing a wide range of administrative duties to support the smooth running of the practice and contribute to high-quality patient care.

• Welcome patients and visitors to the practice in a polite and professional manner.

• Answer incoming calls promptly and efficiently, managing appointment booking, triage signposting and general enquiries.

• Maintain an organised reception area and ensure confidentiality at all times.

• Check patients in for appointments and manage the electronic call system.

• Deal with patient queries, concerns and signpost appropriately to clinical or administrative teams.

• Process incoming and outgoing mail and correspondence.

  Administrative Duties

  • Process prescription requests in line with practice protocols.

  • Handle patient registrations, deductions and amendments accurately.

  • Support with scanning, coding and workflow of clinical documents.

  • Manage and respond to tasks from clinicians and the wider administrative team.

  • Assist with recalls, data collection and administrative support for QOF, enhanced services and practice audits as required.

  • Maintain accurate patient records using the clinical system (e.g. EMIS).

  • Support the practice team with general office duties as required.

  • Communication

  • Communicate effectively with patients, carers and colleagues.

  • Escalate concerns or challenging behaviour appropriately to senior staff.

  • Work collaboratively with the reception and admin team to ensure tasks are completed in a timely and accurate manner.

    Training & Development

    • Participate in induction, mandatory training and ongoing development.

    • Engage in team meetings, learning sessions and any relevant training provided by the training practice.

    • Be willing to learn new skills and adapt to changes within the practice.

    Confidentiality & Compliance

    • Maintain strict confidentiality of patient and practice information at all times.

    • Adhere to practice policies, procedures and NHS guidelines.

    • Comply with GDPR, safeguarding and health & safety requirements.

    • Report any incidents, concerns or risks to the Practice Manager.

Person Specification

Qualifications

Essential

• Good standard of general education (GCSE English and Maths or equivalent)

Experience

Essential

• Experience working in a busy reception, customer service or administrative environment
• Experience dealing with the public, both face-to-face and over the telephone
• Experience using IT systems confidently and accurately
• Experience working as part of a team to meet deadlines and manage workload
• Strong organisational skills with the ability to prioritise tasks effectively
• Ability to work in a fast-paced environment and handle competing demands
• Good attention to detail and accuracy when processing information
• Ability to maintain strict confidentiality at all times

Desirable

• Experience using EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rosegrove Surgery

Address

225-227 Gannow Lane

Burnley

Lancs

BB12 6HY

United Kingdom

Employer's website

https://www.rosegrovesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

The specialty commitment of this post includes the provision of specialist and general outpatient clinics, consultant to consultant referrals, GP Advice and Guidance and MDT participation. The post holder will also be expected to participate in General Internal Medicine (GIM) and In-reach rota. This responsibility is shared with other departmental colleagues.

The GIM in-patient commitment and the Diabetes specialty in-reaching commitments will rotate in blocks of 4 weeks, to be shared with other consultant colleagues in the department. This duty is to provide ward-based care duty for the teams designated base ward (Ward 12). Elective out-patient work commitment in Diabetes and Endocrinology, will be adjusted accordingly during blocks of GIM / Diabetes in-reaching.

Weekend commitment (other than B rota on-call) for specialty support, is provided for during the GIM block, in the form of phone support (from home or on-site if doing weekend base ward round) for Diabetes Inpatient Specialist Nurse (DISN) on both Saturday and Sunday.

Currently the Acute Medical responsibility of the post is to participate in the B rota, which is a 1:10 rota. The B rota consultant provides out of hours general medical cover (up to 78 years of age). The B rota undertakes the traditional weekday morning and weekend post-take round of patients admitted overnight on a 1:10 rota, the physicians are also available to be called back into the hospital out of hours to deal with clinical problems.

The successful candidate will participate in the B rota and share the ward based in-patient General Medical work. If review of Acute Medical services leads to change in the Acute Medical duty of this post from B rota to A rota participation, a corresponding reduction of the ward-based in-patient General medical duty component of the post will be made and adjusted correspondingly.

The pattern will be subject to change, in order to fit in with the requirements of the Needs Based Care model in the provision of Acute/ General Internal Medicine and Diabetes specialty in-reaching, as well as availability of out-patient clinic spaces. Elective out-patient work commitment in Diabetes and Endocrinology will be adjusted accordingly during blocks of GIM /Diabetes in-reaching

Example indicative table is available within the job description (section 3)

Closing Date: 11.09.2026

Assessment Date: Week Commencing 12th October TBC

Interview Date: 23.10.2026

Person Specification

Qualifications

Essential

• Medical Degree
• MRCP

Desirable

• MD or equivalent Higher Degree or evidence of relevant research
• Ability to supervise postgraduate research

Registration

Essential

• Full GMC Registration (GMC Licence to Practice is mandatory before employment commences)
• oEntry onto the GMC Specialist Register

Clinical Effectiveness

Essential

• Experience of guideline appraisal
• Participation in relevant local audits
• Ability to interpret and apply clinical research
• Able to demonstrate a broad understanding of the principles and elements of clinical governance.

Desirable

• Evidence of implementing relevant evidence based medicine.
• Implementation of evidence based guidelines.
• Participation in relevant national audits.
• Recent published clinical research in peer reviewed journal.

Clinical Experience

Essential

• Excellent all round experience of DGH work
• Evidence of thorough and broad training and experience in General Medicine and Diabetes/Endocrinology.
• Able to take full and independent responsibility for clinical work and delivering service without direct supervision.

Desirable

• Expertise and leadership in a sub-specialty area of Diabetes and Endocrinology e.g. Diabetes in young adults/ adolescent, insulin pump therapy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

L&D Hospital

Lewsey Road

Luton

LU4 0DZ

United Kingdom

Employer's website

https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

Job description

Job responsibilities

Responsibilities underpinning the role

To develop and facilitate a good working relationship with all local providers of healthcare.

To plan and organise own workload, including audit and project work, and training sessions.

To record personally generated information and maintain a database of information relating to the work done in the practice(s). Personally generated information includes information and records relating to audit and clinical work undertaken by the post holder, reference notes relating to clinical/ technical information. The database includes maintaining up-to-date, detailed records of all work done in practices for which the post holder is accountable.

To maintain registration as a pharmacist and comply with appropriate professional codes.

As appropriate to the post, to maintain and develop professional competence and expertise, keep up to date with medical/therapeutic evidence and opinion, and local and national service, legislation and policy developments, agree objectives and a personal development plan and participate in the appraisal process.

To attend local, regional and national meetings of relevance.

To undertake any other duties commensurate with the post holders grade as agreed with the post holders line manager.

All employees should understand that it is their personal responsibility to comply with all organisational and statutory requirements (e.g. health and safety, equal treatment and diversity, confidentiality and clinical governance).

Person Specification

Qualifications

Essential

• Masters degree in pharmacy (MPharm)

Desirable

• Independent prescriber or is currently working towards gaining an independent prescribing qualification
• Clinical Diploma

Experience

Desirable

• Minimum of 2 years post qualification experience.

Knowledge and Skills

Essential

• An appreciation of the nature of GPs and general practices
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Excellent interpersonal, influencing and negotiating skills
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
• Good IT skills
• Able to obtain and analyse complex technical information
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate
• Able to work under pressure and to meet deadlines
• Produce timely and informative reports
• Work effectively independently and as a team member
• Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

• Gain acceptance for recommendations and influence / motivate / persuade the audience to comply with the recommendations / agreed course of action where there may be significant barriers
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare

Personal Attributes

Essential

• Able to work under pressure and to meet deadlines
• Produce timely and informative reports
• Gain acceptance for recommendations and influence / motivate / persuade the audience to comply with the recommendations / agreed course of action where there may be significant barriers

Other

Essential

• Self-motivation
• Adaptable
• Full driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Quay Primary Healthcare CIC

Address

Lakeside Surgery

Lakeside Road

Lymm

Cheshire

WA13 0QE

United Kingdom

Employer's website

http://quayhealthcare.org/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: Salaried General Practitioner

REPORTS TO: The Partners Clinically

The Practice Manager Administratively

Job Summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. The post-holder will be expected to work within the primary care team to enhance the service offered to the community, and to manage their illnesses and promote their health. The post-holder will hold a list of patients commensurate with their sessions worked in practice.

Special Requirements of the Post

GMC Registration

Membership of a recognised defence organisation

Inclusion on the Performers list with NHSE

DBS

Clinical Responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards including appropriate coding and use of electronic templates and other electronic systems as agreed.
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other Responsibilities within the Organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety which can be found on the practice intranet

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and coding of patient data
• Contributing to the collection of QOF data and any other targets that the Department of Health or CCG might set
• Attending training, meetings and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Use the clinical bins and sluice room in accordance with procedure

Leave the consulting room clear and tidy.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

This Job Description will be reviewed periodically and may be amended according to the requirement of health care policies and job requirements. It is intended as a guide to the range of duties covered and should not be regarded as an inflexible specification and is not intended to be exhaustive.

Person Specification

Experience

Essential

• GP Clinical system
• Evidence of learning from Significant Events
• Experience with QOF

Desirable

• EMIS
• Docman
• Anima
• eRS
• Microsoft Office

Qualifications

Essential

• Medical Degree
• GMC registered
• On Performers list
• Enhanced DBS

Desirable

• MRCGP
• Trainer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hamble Valley Health

Address

Blackthorn Health Centre

Satchell Lane

Hamble

Southampton

SO31 4NQ

United Kingdom

Employer's website

https://www.hamblevalleyhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

There will be a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

The delivery of highly effective medical care to the entitled population

The provision of services commensurate with the GP contract

Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines

Generic prescribing adhering to local and national guidance

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Effective management of long-term conditions

Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principles of self-care

Process administration in a timely manner including referrals, repeat prescription requests and other associated administrative tasks

Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways

Maintain accurate clinical records in conjunction with good practice, policy and guidance

Work collaboratively, accepting an equal share of the practice workload

Adhere to best practice recommended through clinical guidelines and the audit process

Support the delivery of anticipatory care plans

Take responsibility for continuous improvement and quality initiatives within the organisation

Accept delegated responsibility for a specific area (or areas) or the QOF

Attend and contribute effectively to external and internal meetings as required

Contribute effectively to the development and maintenance of the organisation including clinical governance, training, financial management and HR

Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

Ensure compliance with the appraisal process

Prepare and complete the revalidation process to remain fit to practice

Commit to self-learning and instil an ethos of continuing professional development across the organisations team

Review and adhere to practice protocols and policies at all times

Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement

Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team

On a rotational basis, undertake telephone triage and duty doctor roles

Accept responsibility for a specialist interest within the organisation

Contribute to the effective management of the organisation including administration, planning, strategy, resilience planning etc.

Identify, implement and embed best practice through clinical guidelines and the audit process

Contribute to the training of medical students from all clinical disciplines

Show leadership qualities, work collaboratively, ensure an even distribution of the organisations workload

Remain fully focused on the strategic aims of the organisation, making recommendations to enhance income and reduce expenditure

Prepare and attend partnership meetings contributing in a positive manner

Provide proactive leadership to the organisation, patients and their carers

Support in the delivery of enhanced services and other service requirements on behalf of the organisation

Participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events

Undertake all mandatory training and induction programmes

Contribute to and embrace the spectrum of clinical governance

Attend a formal appraisal at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Contribute to public health campaigns (e.g., flu clinics) through advice or direct care

Person Specification

Other Requirements

Essential

• Partake in financial management decisions/meetings
• Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Flexibility to work outside of core office hours
• Evidence of continuing professional development (CPD) commensurate with the role
• Access to own transport and ability to travel across the locality on a regular basis

Desirable

• Project lead as required with PCN, CQC, ICS/ICB and QOF

Experience

Essential

• Ability to work both autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• A good understanding of the primary care contract
• Good understanding and knowledge of QOF and of enhanced services
• Proven ability to evaluate the safety and effectiveness of own clinical practice

Desirable

• Experience of medicines management
• Experience of ICS initiatives
• An appreciation of the NHS landscape and relationship between individual organisations, PCNs and the commissioners

Personal Qualities

Essential

• Effective time management (planning, organising and prioritising) with robust problem solving and analytical skills
• Demonstrate personal accountability, emotional resilience and work well under pressure
• High levels of integrity and loyalty
• Ability to follow legal, ethical and professional standards, including policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Ability to work under pressure and in stressful situations
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Effectively able to communicate in a clear manner and understand the needs of the patient
• Commitment to ongoing professional development
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Polite and confident
• Motivated, forward thinker
• Effectively utilise resources

Clinical Knowledge & Skills

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of a Partner
• Understanding the importance of evidence-based practice
• Good MS Office and clinical system IT knowledge
• Understanding of the spectrum of clinical governance processes
• Excellent communication skills (written and oral) including recording of accurate clinical notes
• Ability to work within own scope of practice and understand when to discuss cases to clinical colleagues
• Experience of triage and the ability to effectively assess and diagnose
• Ability to listen whilst being honest and caring and be both sensitive and empathetic in distressing situations
• Understanding of the local pathology tests processes and the ability to processing the results with advising patients accordingly
• Assess and manage acute deteriorations/exacerbations of long-term conditions
• Understanding of the safeguarding adults and children
• Understanding of the importance of evidence-based practice
• Experience of medicines management
• Knowledge of public health issues in the local area

Desirable

• Knowledge of health promotion strategies

Qualifications

Essential

• Qualified GP
• General Practitioner (Certificate of Completion of Training CCT)

Desirable

• MRCGP
• Vocational Training Certificate or equivalent JCPTGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chastleton Medical Group

Address

Chastleton Medical Group

Newton Drive

Durham

DH1 5BH

United Kingdom

Employer's website

https://www.chastletonmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job title: Salaried GP x 2

Location: Giffard Drive Surgery in Farnborough

Working hours: 4 to 6 sessions over one week. Fridays and Tuesdays preferably

Salary: £11700 per session

Job type: Permanent

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated, and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is hurting patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology, and clinical innovation. Ultimately, we want to improve patient access, patient experience, and health outcomes to significantly increase the quality of care for our patients.

How are we forward-thinking?

• Our mission is to ensure that all patients have access to comprehensive, coordinated, and continuous care within a sustainable primary care system
• We believe that we can only build the best primary care service there is if our employees are happy, empowered, and supported.
• We have our Optimisation team to help us deliver on our promise.
• We invested in a shared function to minimise clinical admin referrals, results, letters, etc.

Job Summary:

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, and maintaining a positive, collaborative working relationship with the multidisciplinary team.

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the GMS contract
• Generic prescribing adhering to local and national guidance
• Effective management of long-term conditions
• Processing of administration promptly, including referrals, repeat prescription requests, and other associated administrative tasks
• On a rotational basis, undertake the role of a duty doctor
• Maintain accurate clinical records in conjunction with good practice, policy, and guidance
• Working collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Accept delegated responsibility for a specific area or areas of the QOF
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice including: clinical governance, training, financial management, and HR
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Support the training of medical students from all clinical disciplines
• Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
• Review and adhere to practice protocols and policies at all times
• Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times
• Participate in practice audits as requested by the audit lead
• Participate in local initiatives to enhance service delivery and patient care
• Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis RCA

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions workplace Regulations 1999, and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, about their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if the legal requirements are to be met and the trust of our patients is to be retained all staff protect patient information and provide a confidential service. All staff are required to sign and adhere to the Confidentiality Policy.

Quality & Continuous Improvement CI

To preserve and improve the quality of our output, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competencies to perform their role. All staff will be required to partake in and complete mandatory training as directed by the training coordinator. Staff will also be permitted subject to approval to undertake external training courses which will enhance their knowledge and skills, progress their career, and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

Service Delivery

Staff at the surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Who are we looking for?

• A recognised primary medical qualification e.g., MBBS or equivalent.
• Certificate of Completion of GP Training CCT
• GP on NHS Performers List
• Full GMC Registration
• Polite, professional, and confident approach to communication with others
• Passionate about providing great clinical care
• Effectively able to communicate and understand the needs of the patient
• Flexible and open to change to improve things
• Supportive to colleagues
• Other typical things such as DBS, evidence of ongoing appraisals, etc

Benefits:

• 30 days annual leave pro rata + 2 statutory holidays pro rata
• 8 BH pro-rata
• NHS Pension
• Indemnity/ MDU pro-rata
• Access to all the necessary equipment within each of our clinical rooms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such will be necessary for a submission for the Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Person Specification

Qualifications

Essential

• A recognised primary medical qualification e.g., MBBS or equivalent.
• Certificate of Completion of GP Training CCT
• GP on NHS Performers List
• Full GMC Registration
• Polite, professional, and confident approach to communication with others
• Passionate about providing great clinical care
• Effectively able to communicate and understand the needs of the patient
• Flexible and open to change to improve things
• Supportive to colleagues
• Other typical things such as DBS, evidence of ongoing appraisals, etc

Desirable

• A recognised primary medical qualification e.g., MBBS or equivalent.
• Certificate of Completion of GP Training CCT
• GP on NHS Performers List
• Full GMC Registration
• Polite, professional, and confident approach to communication with others
• Passionate about providing great clinical care
• Effectively able to communicate and understand the needs of the patient
• Flexible and open to change to improve things
• Supportive to colleagues
• Other typical things such as DBS, evidence of ongoing appraisals, etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Giffard Drive Surgery

Address

68 Giffard Drive

Farnborough

Hampshire

GU14 8QB

United Kingdom

Employer's website

https://www.giffarddrivesurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Welcoming and assisting patients in person and over the telephone.
• Making and managing patient appointments.
• Dealing with patient enquiries in a helpful and professional manner.
• Processing prescription requests and other administrative tasks.
• Signposting patients to the most appropriate service where required.
• Maintaining accurate and confidential patient records.
• Supporting GPs, nurses and other members of the practice team with administrative tasks.
• Working as part of the wider reception and administration team to ensure the practice runs efficiently.
• Following practice policies and maintaining patient confidentiality at all times.tocol.

Person Specification

Experience

Essential

• Experience of working in a customer-facing or administrative role
• Good verbal and written communication skills
• Friendly, approachable and able to provide a high standard of customer service
• Able to work effectively as part of a busy team
• Good organisational skills with the ability to prioritise and manage workload
• Confident using computers, email and Microsoft Office
• Understanding of the importance of treating patients with dignity, respect and confidentiality
• Understands the importance of confidentiality and data protection.
• Able to remain calm and professional in a busy environment
• Able to use initiative and deal appropriately with routine problems
• Reliable, punctual and committed to the role
• Caring, patient, approachable, professional and positive attitude
• Willing to adapt to changing priorities and support colleagues when required

Desirable

• Previous experience within a GP practice, NHS or healthcare setting
• Experience communicating with a wide range of people
• Experience dealing with sensitive or difficult situations
• Experience working within a multidisciplinary team
• Experience using electronic appointment or administrative systems
• Experience using EMIS Web or other GP practice systems
• Experience working directly with patients
• Previous experience handling confidential or sensitive information
• Experience managing competing demands
• Experience resolving patient or customer queries

Qualifications

Essential

• Good standard of general education, including English and Math (A to C in English and Maths)

Desirable

• NVQ Level 2/3 in Business Administration, Customer Service or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Builth Wells & Llanwrtyd Group Medical Practice

Address

The Surgery

Glandwr Parc

BUILTH WELLS

POWYS

LD2 3DZ

United Kingdom

Employer's website

https://www.builthsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification.

Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Knowledge and experience

Essential

• Safe and competent practitioner aware of own limitations and needs
• Experienced in giving IV medications
• IT skills to include data entry, Microsoft word etc

Desirable

• Have co-ordinated previous team
• Have interest in stepping up to co-ordinate the shift

Qualifications

Essential

• Registered Nurse with current NMC Pin Number
• Proven relevant experience at Band 5
• Evidence of continual professional development

Desirable

• Urgent care knowledge and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA

United Kingdom

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Please see attached Job description

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Wem and Prees Medical Practice

Address

New Street

Wem

Shrewsbury

SY4 5AF

United Kingdom

Employer's website

https://www.wemandpreeshealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

Ensure efficient running of appointment system. Be aware of flow of patients into consulting rooms and advise patients regarding any potential delays.

Help coordinate urgent on the day appointments for patients either by assisting with the online forms or walk-in emergencies.

Respond to all queries and requests for assistance from patients and other visitors.

Participate in Care Navigation, which involves signposting patient to more appropriate health care services.

Take and process new patient registrations.

Safely take samples from patients as per the Sample Handing protocol.

Take subject access requests from patients.

Set up online user accounts.

Ensure that you are familiar with the appointment systems being used for the practice and Primary Care Network appointments.

Book appointments for long term condition recalls as per the patients needs.

Process patient information such as notifications of deaths as per practice protocols.

Receive and transfer telephone calls. Ensure accurate messages are transcribed to the relevant recipient.

To assist with the Practices clerical work as required. This may involve clinical data entry onto the computer, scanning of documents, issuing mail-merge letters, recording and extracting data for audit purposes.

To retrieve and advise patients of their tests results.

To provide holiday and sickness cover for colleagues as required.

This list is not exhaustive and other duties relative to the role may apply.

Person Specification

Qualifications

Essential

• Formal qualifications are not essential.
• Must be smart, polite and confident.
• Must be able to cope under pressure.
• Must be able to use initiative and understand when it is appropriate to do so.
• Have good time management and the ability to work to deadlines.
• Must be well organised and able to follow procedures and guidelines consistently and effectively.
• Must be able to deal with the public and colleagues sensitively and effectively, and have a clear telephone manner.
• Must be articulate and display excellent communications skills.
• Must be able to respect confidentiality.
• Must have a good attendance record
• Have great interpersonal skills.
• Must be computer literate and comfortable with technology, or feel confident to learn these skills.

Desirable

• Desirable
• Previous experience in a busy office environment.
• Previous experience of working in a busy, health environment.
• NVQ Level 2 in Customer Service or equivalent.
• Previous experience of working in a GP or similar setting.

Employer details

Employer name

The Oaks Medical Centre

Address

The Oaks Medical Centre

Hull

East Riding of Yorkshire

HU4 6RF

United Kingdom

Employer's website

https://www.theoaksmedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

General Practitioner (GP) 6-Month Fixed-Term Contract (October March)

Location: Bridgwater Bay Primary Care Network (9 Practices) Contract: Fixed Term October to March (6 months) Hours: Flexible we welcome a range of working patterns

Help Us Strengthen Primary Care This Winter

We are looking for an enthusiastic and patient-centred GP to join our Primary Care Network (PCN) on a six-month fixed-term contract from October to March, helping us increase clinical capacity during the busy winter period.

This is a unique opportunity to work across our network of nine friendly GP practices, providing additional clinical support where it is needed most while enjoying a flexible role designed around both service need and work-life balance.

A Flexible Role Designed Around You

We recognise that one size does not fit all, so we are keen to develop a working pattern that suits the successful applicant(s). We are open to a variety of arrangements, including:

• Full-time or part-time hours.
• School-hour working or Traditional full-day sessions.

We know that working in 9 different practices may be challenging so we could have more than 1 GP sharing the role so each GP spending time in fewer practices. Or the GP spending blocks of time within individual practices to build familiarity and continuity before moving to another practice.

Our priority is to create a role that is manageable, enjoyable and sustainable.

About the Role

Working alongside experienced multidisciplinary teams, you will:

• Deliver high-quality GP consultations.
• Support practices with increased winter demand a mix of routine and urgent appointments
• Build relationships with practice teams and patients.

What We're Looking For

We welcome applications from GPs who:

• Hold full GMC registration with a licence to practise.
• Are included on the NHS England GP Performers List.
• Have experience within Somerset
• Are adaptable and keen to experience different practice environments.
• Value high-quality patient care and teamwork.

What We Offer

• A genuinely flexible approach to working patterns.
• The opportunity to shape the role around your availability.
• A supportive network of experienced practice teams.
• Variety without excessive movement between practices.
• The chance to experience different practice settings while developing lasting professional relationships.
• A rewarding opportunity to make a real difference to primary care in Bridgwater Bay during the winter months.

If you're looking for a flexible GP role that offers variety, supportive colleagues and the opportunity to help practices meet increased winter demand, we want to hear from you.

For an informal discussion about the role and the different ways it could be structured, please get in touch.

Bridgwater Bay PCN Member practices:-

Cannington Health Centre

Cranleigh Gardens Medical Centre

East Quay Medical Centre

North Pertherton Surgery

Polden Medical Centre

Quantock Medical Centre

Redgate Medical Centre

Somerset Bridge Medical Centre

Taunton Road Medical Centre

Person Specification

General Practitioner

Essential

• Hold full GMC registration with a licence to practise
• Are included on the NHS England GP Performers List
• Are adaptable and keen to experience different practice environments
• Value high-quality patient care and teamwork

Desirable

• Have experience within Somerset

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridgwater Bay Primary Care Network

Address

Victoria Park Health & Wellbeing Hub

Victoria Park Drive

Bridgwater

Somerset

TA6 7AS

United Kingdom

Employer's website

https://www.bridgwaterbayhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will participate in an approximately 1:13 full shift on call rota covering emergency General and Vascular Surgery, as part of a team comprising core and Foundation trainees in addition to the consultant on call. Vascular Consultant cover is provided as part of a regional network.

This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:

• Enhanced check with barred list information, including

- an adults and childrens barred list check

Applicants must hold or be eligible to hold full registration and a licence to practice with the General Medical Council.

Person Specification

Essential

Essential

• Qualifications
• Experience
• Skills & Abilities
• Personal Attributes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

• Knowledge of principles of assessment and formulation for people with mental health problems
• Knowledge of principles of risk assessment and management
• Knowledge of Mental Health Act 1983 and Mental Capacity Act 2006 and other relevant legislation
• Knowledge of Personalised Care and Support Planning and principles of Personalised Care.

Desirable

• Knowledge of Care Act
• Experience of working with people in a forensic setting

Additional Criteria

Essential

• Will be required to complete mandatory training.
• Has a commitment to on-going learning, coupled with development of the role to meet patient and service need.
• To participate in regular locality duty system.
• Able to meet the travel requirements of the post

Experience

Essential

• Experience of working in a Mental Health setting
• Assessment of people presenting with mental health problems
• Assessment and management of clinical risk
• Working within a multi-disciplinary team
• Managing own case load

Desirable

• Working in a primary care setting
• Working in collaboration with VCSE service
• Experience of Care Coordination/Key working.
• Training/developing staff and/or presenting to groups in a variety of settings
• Experience and knowledge of delivering evidence-based psychosocial interventions

Qualifications

Essential

• Relevant professional qualification relating to Health or Social Care e.g. in social work, nursing, OT with current professional registration
• RMN, BSc/DipSW, BSc OT
• Recent evidence of continuing professional development
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Teaching / training qualification
• Psychological therapy qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Rowan House

Osborne Road

MALVERN

Worcestershire

WR14 1JE

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

Key Result Areas & Performance:

1. Provide clinical leadership for the core INT team and support the Principal Pharmacist to develop the service to meet the needs of the PCNs and wider Lewisham INT model of care.

2. To supervise other non-clinical staff within the INT core team, including 1-2 caseworkers, link worker and health coach within the Neighbourhood for which responsible.

3.To deliver patient facing care and conduct multi-morbidity reviews to improve outcomes for patients with complex needs or provide support before needs become acute.

4. Participate in clinical audit to support evaluation of service delivery and inform improvement.

5. To work closely with other members of the core INT team including link workers, key workers, health equity team, GPs and community groups, linking with clinicians and staff within other community and secondary teams within both health and social care to ensure a holistic and multidisciplinary approach to care maintained.

6. Provide medicines management expertise and support to patients, other clinical and non-clinical staff as part of the INT model of care.

7. To practice and promote appropriate evidence-based and cost-effective prescribing and .de-prescribing where appropriate.

8. Provide highly specialist medicines management support and training for GPs, nurses and other members of the multi-disciplinary care team for patients with multi-morbidity in all settings.

9. To support the Principal Pharmacist with development of protocols in collaboration with key stakeholders as necessary to support service delivery.

1. To work with the Principal Pharmacist for INT and other stakeholders to develop and refine service delivery models within the INT programme to support effective delivery of activity across all PCNs/ Neighbourhoods.

2.To work closely with colleagues and other staff involved in the INT programme to promote and embed the role of the INT into local pathways of care.

3.To provide operational and clinical support to developments around multi-morbidity and delivery of the INT model of care.

4. To support the planning and actions required to continuously improve the quality of service provided and ensure a quality improvement approach is taken to medication optimisation and any service development or re-design.

5. To contribute to and support the evaluation of outcome measures associated with the INT service

Clinical Services & Patient Care

1. To act as a clinical role model to other members of the wider MDT and provide direct supervision to non-clinical members within the core team in allocated Neighbourhood(s) to ensure improved outcomes achieved through the provision of holistic, team approach to care, which includes the safe and clinically cost-effective use of medicines.

2. To provide clinical leadership on medicines optimisation in the context of multi-morbidity across the core INT and wider setting.

3.To conduct patient facing and telephone consultations to independently review patients with complex multi-morbidity focusing on optimisation of cardiovascular disease management and improving long-term outcomes.

4. To collaborate with multidisciplinary teams (MDTs) to develop and implement individualised care plans.

5. To provide clinical advice and support to other members of the INT including complex scenarios to ensure a high standard of patient care delivered within the INT framework.

6. To manage complex and non-routine medicines management problems in patients under the INT service, making onward referrals when needed.

7.To demonstrate an intuitive grasp of situations based on knowledge, expertise and understanding and to make decisions about drug therapy with limited information.

8.To work with colleagues to facilitate robust communication and onward referral pathways to support seamless care for patients managed by the INT service where complex medicines and/or other needs are identified.

9. To ensure efficient transfer of information related to complex medicines management needs across care interfaces and reconcile information received to ensure the safe transfer of care for vulnerable patients with complex medicines management needs.

10. To work as an independent prescriber and review medication to ensure that patients medicines are optimised for safety, effectiveness and cost-efficiency in line with competency and agreed scope of practice as approved by the relevant Trust governance process.

Information & Data Management

1. To contribute to the development of quantitative and qualitative performance measures, co-ordinate their use and be involved in disseminating, acting on and sharing learning from information gathered.

2. To participate in the design and collection of clinical audit data, leading implementation in designated areas and participate in research projects to improve the quality of care and inform best practices.

3. To utilise available information from audits, national guidelines, and benchmarking data to influence and implement improvement in service delivery.

4. To work closely with PCNs ensuring seamless integration of patient data for improved care co-ordination.

Staff Management and Education and Training

1. To line manage one to two caseworkers and link workers/health coach within the INT providing supervision, guidance and support to ensure effective teamwork and delivery of goals. This will include matrix working with PCN clinical leads and business managers and leads to effectively manage and co-ordinate team members. This will include supporting appraisals, objective setting and sickness management.

2. To work with the Principal Pharmacist and other leads to identify and support the design and delivery of education and training around the INT service (including medicines optimisation in multi-morbidity and holistic, cost-effective prescribing), to colleagues, and more widely across the system when needed. Training delivery will range from small communications to formal presentations.

3. To participate and contribute to clinical training programmes for trainee professionals across Lewisham where exposure to the INT model would aid learning and practice.

4. To evaluate and ensure continuous development of own professional knowledge and competencies by attendance at in house/external training programmes, and appropriate self- education.

Financial

1. To support and advise relevant leads and GP/primary care prescribers on delivering relevant QIPP, QoF and local targets in relation to medicines optimisation.

2. Toprovide medicines advice regarding the use of cost-effective drugs across the primary and secondary care interface to the relevant stakeholders.

3. To provide a value for money service to contribute to reduction of medicines related readmission of patients with complex medicines management needs by optimising medicines management and communication about medicines across care interfaces.

4. To support the delivery of targets in the general practice setting in relation to medicines optimisation within the quality and outcomes framework and enhanced services in defined areas of multi-morbidity.

Research & Development

1. To participate in clinical audit and research and development within the INT service and support publication of service results.

2. To develop initiatives in the delivery of medicines optimisation within the INT model of care and contribute to development quality standards for clinical effectiveness.

3. To develop working relationship and research links with academic units to promote collaboration in practice and research around medicines optimisation in multi-morbidity.

Communications and Relationships

1.To communicate clearly and sensitively about patient medicines management issues both internal and external to the Trust and in Primary Care Network setting.

2. To communicate and collaborate with the multidisciplinary healthcare team including doctors, nurses, pharmacists and social care professionals on a daily basis to address the complex needs of patients with multi-morbidity.

3. Tocommunicate complex and sensitive medication/ health care related issues to patients and relatives, including medication history taking, medication review and counselling and overcoming barriers to understanding and communication such as language, hearing, visual or cognitive difficulties. Tact and persuasive skills are required when negotiating with patients to improve adherence with medication advice, with empathy and re-assurance necessary to address patient concerns. Communication may be either verbal in the form of face-to-face contact, over the telephone or in written form.

4. To work closely with other services within primary care to ensure patient referrals that support improved outcomes for patients are made with appropriate escalation where required.

5. To act as a link between primary and secondary care, facilitating smoother transitions for patients and promoting integrated care pathways.

Person Specification

Personal Qualities

Essential

• Able to demonstrate high levels of communication skills involving negotiation and co-operation using highly complex sensitive and contentious information.
• Excellent interpersonal skills, including the ability to work across diverse teams and with patients
• Demonstrable ability to prioritise work, and meet deadlines
• To be able to negotiate with health professionals in a diplomatic manner, including when knowledge is challenged, occasionally in an emotional atmosphere.
• Flexible approach to work
• Self-motivated with demonstrable willingness to learn and develop new skills
• Reliable, polite and approachable
• Ability to cope with challenges and change
• Knows own professional and personal limitations and seeks advice where necessary
• Demonstrable ability to inspire others to be positive in support of continuous improvement

Knowledge, Skills & Ability

Essential

• Ability to work on own initiative and effectively as part of a team both within own professional and a multidisciplinary environment
• Advanced clinical knowledge of managing multi-morbidities, particularly CVD
• Ability to delegate appropriately.
• Ability to manage difficult and complex issues or refer appropriately
• Ability to prioritise and plan work effectively alone and for a team.
• Demonstrated ability to communicate complex information effectively using clear written and spoken English and overcome barriers to understanding
• Self-motivation and the ability to motivate others within a team
• Ability to work positively and calmly under pressure
• Proficient in using EMIS and other healthcare IT systems for patient management/reporting and all Microsoft Office software with proven computer literacy and IT skills
• Demonstrated ability to supervise others including teaching and assessment in accordance with a learning plan
• Knowledge of the mentorship process

Desirable

• In depth specialist knowledge of NHS clinical governance strategy, policy and current issues
• Familiarity with integrated care models
• Evidence of publications.

Education / Qualifications

Essential

• B. Pharm/ M. Pharm / Bsc (Pharmacy)
• Postgraduate Diploma in either Clinical Pharmacy or General Pharmacy Practice (or equivalent)
• Registered with the General Pharmaceutical Council (GPhC)
• Registered and experienced pharmacist independent prescriber

Desirable

• Other postgradulate qualification relevant to pharmacy or health care practice such as management, leadership or education & training qualifications
• RPS faculty member

Previous Experience

Essential

• Substantial post-registration experience in hospital pharmacy in an acute NHS healthcare setting or as a clinical pharmacist in GP Practice or Primary Care
• Experience of working in Primary Care
• Experience of clinical practice including optimisation of medication
• Experience of multi-professional and interface working across organisations
• Demonstrable experience of managing a team and developing services.
• Evidence of change management.
• Experience in line management and supervising others in a healthcare setting
• Practical experience in co-ordinating and leading on clinical audit.

Desirable

• Experience of design and delivery of training programmes.

Other

Essential

• Willingness to contribute to the general life and work of the Pharmacy, Trust and partners across primary care
• Able to work agreed hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

London

SE13 6LH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)