Job description

Job responsibilities

Job description and person specification

Job title

Recently Qualified GP or GP

Line manager

Clinical Director/Director of Operations

Accountable to

Clinical Director

Hours per week

4 sessions

Job summary

The post holder is a GP who acts within their professional boundaries, working within a general practice setting.

A GP is required to work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the contract. Furthermore, the post holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Mission statement

Our aim is, as a Network, to work with our population and community to

ensure care is responsive, accessible and which involves them at its core.

We will be bold and innovative in our outlook to tackle inequalities in a

way which is sustainable, supports our member practices and provides

our workforce with the sense of purpose and pride they deserve.

Generic responsibilities

All staff have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions (workplace) Regulations 1999

Other statutory legislation which may be brought to the post holders attention.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice.

At this organisation, we continually strive to improve work processes that deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide an induction programme and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED/read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• General understanding of the primary care contract

Desirable

• Experience of medicines management
• Experience of ICB initiatives

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training CCT

Desirable

• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom Primary Care Network

Address

Derby Medical Centre

8 Derby Square

Epsom

Surrey

KT19 8AG

United Kingdom

Employer's website

https://epsompcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The General Practitioner (GP) will providehigh quality, patient centered, evidence based medical careto registered patients within a primary care setting.

We are looking for 4 x 4 hr sessions per week.1 session on Monday's 16:00-20:00 (clinical appts between 18:30-20:00 as part of our evening offering)

2 sessions on Tuesday's AM & PM during core hours1 session on Wednesday's 16:00-20:00 (clinical appts betwen 18:30-20:00 as part of our evening offering)

There is also scope for further sessions in addition to the 4 above to be provided at our Guy's Campus site if interested.

The post holder will work as part of amultidisciplinary primary care team, delivering comprehensive general medical services while showing confidence, competence, and leadership skills in line withGMC standards, NHS values, and professional best practice.

The GP will:

• Deliversafe, effective, and compassionate care
• Work within the scope of General Practice and NHS regulations
• Practice reflective, evidence based medicine
• Commit to lifelong learning and professional development
• Uphold patient confidentiality, dignity, and safeguarding
• Contribute positively to team working and service improvement

Clinical Responsibilities

Provideface to face, telephone, video, and online consultationsas required

Assess, diagnose, treat, and manage acute and chronic medical conditions

Manage undifferentiated illness across all age groups

Provide patient centered care, involving patients in shared decision making

Deliver continuity of care where possible

Long Term Condition Management

Manage patients with chronic diseases such as:

Diabetes

Asthma and COPD

Cardiovascular disease

Mental health conditions

Musculoskeletal conditions

Undertake structured medication reviews

Support personalised care planning

Maintain accurate, timely, and comprehensive clinical records

Complete referrals, reports, and correspondence efficiently

Participate in clinical coding and data quality improvement

Review and action clinical correspondence, test results, and tasks

Adhere to practice protocols and pathways

Multidisciplinary Team Working

• Work collaboratively with:
• GP partners and salaried GPs
• Practice nurses and nurse practitioners
• Pharmacists
• Paramedics
• Physician associates
• Social prescribers
• Administrative and reception teams
• Contribute to a positive, inclusive, and supportive workplace culture

Person Specification

Qualifications

Essential

• MBBS / MBChB, MRCGP, CCT (General Practice)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King’s College London NHS Health Centre

Address

Bush House, 3rd Floor SE Wing

300 Strand

London

WC2B 4PJ

United Kingdom

Employer's website

https://www.kclnhshealthcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

Essential

Desirable

Academic/Vocational Qualifications

Good General Education

Qualified in Phlebotomy

Qualified to NVQ level 3

Experience

Experience within a health care setting

Experience in GP Practice

Knowledge/Skills

Ability to provide quality care

Good interpersonal and communication skills

Good organisational skills

Good team working skills

Effective time management skills

Ability to work independently following verbal or written instructions

Adaptable to change

Computer literate

Basic IT Skills

Able to use System one.

Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures

Basic first aid knowledge

Health and safety awareness

Awareness of Blood Borne Viruses

Experience in wound care, including leg ulcer management, and compression bandaging.

Experience in minor surgery.

Qualities/Attributes

An understanding, acceptance and adherence to the need for strict confidentiality

Able to work on own initiative

Able to work under pressure and remain calm

Flexible and adaptable

Aware of own limitations

Keen to develop

Special requirements of post

Provide cover for absence of other HCA when required

Job Description Healthcare Assistant

Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Senior practice nurses, practice manager and, ultimately, the GP Partners.

Job summary

The post holder works under indirect supervision of the practice nurse team leader and undertakes task and duties delegated by the practice nurse team leader or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

Key responsibilities

Communication

• Communicate effectively with other team members
• Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Personal and people development

• Take responsibility for own developmental learning and performance, including participating in supervision
• Take responsibility for maintaining a record of own personal development
• Work with management on any new training requirements
• To recognise and understand the roles and responsibilities of individuals working in the primary health care team
• Be aware of the legal issues pertinent to the role of a basic HCA

Health, safety and security

• Use the personal security systems within the workplace according to practice guidelines
• Identify the risks involved in work activities and undertake them in a way that manages the risks
• Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including:

1. hand washing
2. universal hygiene procedures
3. collection and handling of laboratory specimens
4. segregation and disposal of waste materials
5. decontamination of instruments and clinical equipment
6. reporting and treatment of sharps injuries
7. dealing with blood and body fluid spillages
8. Assist patients and colleagues in adopting sound infection control measures

• Understand and apply the principles of the cold chain
• Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
• Be aware of statutory child health procedures and statutory local guidance and referral criteria
• Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
• Use the computer monitor safely
• Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health

Service improvement

• Be aware of and, if appropriate, assist in current clinical audit
• Work with colleagues in the team on the development of current and new services and other initiatives
• Deal with requests from patients and clinical staff for health information leaflets

Quality

• Alert other team members to issues of quality and risk in the care of patients
• Ensure own actions are consistent with clinical governance systems
• Practice in accordance with agreed standards of care
• Enable patients to access appropriate professionals in the team
• Ensure stock items under your control are ordered and available in the treatment and consulting rooms
• Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
• Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook
• Be able to manage your own time effectively

Equality and diversity

• Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
• Respect the privacy, dignity, needs and beliefs of patients and carers
• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
• Act as a chaperone

Clinical skills health and well-being

• Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
• Urinalysis and preparation of specimens for investigation by the pathology laboratories
• Measuring and recording following physiological measurements in routine presentations, and for pre medical checks:

1. Blood Pressure
2. Pulse Rate And Rhythm
3. Temperature
4. Height And Weight - Body Mass Index
5. ECG
6. New patient checks

• Prepare and maintain environments and equipment before, during and after patient care interventions
• Assist in raising awareness of health and well-being, and how it can be promoted
• Give accurate and appropriate information to patients and groups within own competence

Information processes

• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
• Maintain confidentiality or information relating to patients, relatives, staff and the practice
• Take the necessary precautions when transmitting information

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care (or equivalent).
• Good standard of general education, including GCSE (or equivalent) in English and Maths.
• Qualified in Phlebotomy with experience.
• Experience working within a healthcare setting.
• Competent in undertaking venepuncture/phlebotomy.
• Good interpersonal and communication skills.
• Good organisational and time management skills.
• Ability to provide high-quality patient care.
• Ability to work effectively as part of a team.
• Ability to work independently following verbal or written instructions.
• Basic IT skills and computer literacy.
• Skills in carrying out patient observations, including blood pressure, height, weight and health checks.
• Understanding of patient confidentiality and data protection.
• Awareness of health and safety requirements within a clinical environment.
• Flexible and adaptable approach to work.
• Ability to remain calm and effective under pressure.
• Willingness to provide cover for other HCAs where required.

Desirable

• Previous experience working in a GP Practice.
• Experience using SystmOne.
• Experience undertaking NHS Health Checks and new patient health checks.
• Experience in wound care, including leg ulcer management and compression bandaging.
• Experience assisting with minor surgery procedures.
• Basic first aid qualification.
• Knowledge of blood borne viruses.
• Commitment to ongoing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Caitlin Burke & Stephanie French

Radiographer Team Managers

[email protected] - [email protected]

Shortlisting Date:28th September

Interview Date: Tuesday 6th October

Why you should join our Team

Joining our paediatric radiography team at Leeds General Infirmary means becoming part of a friendly, welcoming and diverse group of clinicians who are passionate about delivering exceptional care. We pride ourselves on being supportive, knowledgeable and collaborative. Were looking for someone who shares our commitment to working together to provide an excellent imaging service for our patients.

As part of Leeds Radiology CSU, working alongside the Leeds Children's hospital, you'll have the opportunity to work within one of the UKs leading teaching hospitals, gaining experience across a wide range of specialist areas including trauma and orthopaedics, scoliosis, cardiac, oncology, neurology, neonates and paediatric ICU. You'll work alongside some of the UKs leading paediatric clinicians, developing your skills and contributing to high quality imaging for some of the regions most complex and vulnerable children.

Our team is not only clinically strong, were also a welcoming, social and supportive group who value teamwork and shared learning. Alongside your core paediatric role, you'll have the opportunity to rotate through our adult general Xray services, offering flexibility, variety and the chance to broaden your experience within a large, dynamic radiology department.

If you're motivated, compassionate and excited about helping to push our service forward, you'll find a team here that will support you, challenge you and celebrate your growth.

What you will bring to the role

- Paediatric experience

- Experience in working in a fast paced radiology department and MDT working

- Open mind and enthusiasm for quality and service improvement

- Ability to work within a large dynamic team and be able to receive and deliver feedback to improve our practice

-Fresh ideas and insights to further improve our services

- Involvement in audits and CPD opportunities

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible Open and Honest One Team Kind

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• Please select Apply to view the full Job Description

Experience

Essential

• Please select Apply to view the full Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Leeds

West Yorkshire

LS1 3EX

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person Specification

Education/Qualifications

Essential

• oFinancial Qualification with an Accountancy Body - minimum Part Qualified or equivalent experience.
• oEvidence of compliance with institute CPD requirements.
• oHonours degree or equivalent level of qualification and/or equivalent experience.

Experience

Essential

• Significant finance experience, working in an NHS or similar organisation to understand complexities of processes.
• Extensive specialist knowledge over more than one Financial Services function acquired through experience.
• Extensive knowledge and understanding of the NHS financial environment and regime.
• Ability to work autonomously and knowledge of accounting standards, manuals, procedures, systems, policies, financial governance matters, relevant legislation and audit requirements.
• Staff management experience including finance staff development
• Extensive understanding of the financial (and other) requirements/duties of NHS providers
• Experience of preparing the statutory annual accounts

Knowledge & Skills

Essential

• Highly developed communication skills with the ability to communicate complex financial data to nonfinance managers;
• Communicate contentious information to an audience that may not be receptive;
• Communicate clearly and concisely, both verbally and in writing, including the production of Committee papers.
• Confidence in using IT e.g. Microsoft e.g. Microsoft Office, integrated financial ledger system, databases with accurate output.
• Highly developed negotiating and influencing skills.
• Ability to form judgements and make autonomous decisions guided by policies and procedures.
• Effective critical thinking skills, especially for new issues where no precedent to follow.
• Ability to set clear and concise objectives, prioritise and monitor progress and take appropriate action to achieve outcomes by required deadlines.
• Experience of planning at both operational and strategic levels.

Desirable

• The ability to negotiate effectively with a wide range of people and professionals up to Board Level, both internally and externally.
• oExperience of finance systems development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Walton Hospital

Walton Hospital

Chesterfield

S40 3HW

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

SUMMARY:

The post holder is responsible for assisting the nurses, ensuring the delivery of safe and effective nursing services to the whole practice population. As a member of the clinical nursing team the post holder is responsible for his/her own practice, whilst being accountable to the senior trained nurse on duty.

Main duties/Responsibilities:

The post holder will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing their own workload to deliver the practice priorities. Clinically, the focus of the role is to undertake clinical activities within the clinical team as requested. Eg. ECGs, health checks, dressings and wound care etc, as delegated by the practice nurse on duty and according to training and competencies. The role will also be evolving as the balance of care shifts from hospital to general practice.

The post holder will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing their own workload to deliver the practice priorities. Clinically, the focus of the role is to undertake clinical activities within the clinical team as requested. Eg. ECGs, health checks, dressings and wound care etc, as delegated by the practice nurse on duty and according to training and competencies. The role will also be evolving as the balance of care shifts from hospital to general practice.

CLINICAL

• Support and monitor patients during nebulisation therapy
• Assist clinicians in minor surgery and coil fitting
• Perform basic dressing changes according to a nursing care plan
• Undertake Phlebotomy for individual patients.
• Undertake screening and diagnostic procedures, promoting and being involved in Health Education activity e.g. height, weight, BP.
• Processing of samples e.g. urine.
• Administer First Aid
• Receive and refer patients to trained nurses when appropriate
• Understand and adhere to the Policies and Procedures of the Practice
• Update the computer by coding activities appropriately and at the time of the consultation using templates where appropriate. Comply with computer based information requirements
• Ensure all items of equipment are maintained in good order, and ensure that all procedures for reporting hazards or unsafe equipment are known, understood and carried out by all staff in the nursing team
• Participate in a duty rota system within the clinical team to ensure the service requirements are met
• Ensure economical and careful use of property and resources within the clinical team are used economically and effectively, including ordering of dressings and other surgery equipment.
• Provide cover for colleagues by undertaking extra shifts when required.

COMMUNICATION

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
• Utilise communication skills to support patients to adhere to prescribed treatment regimen
• Anticipate barriers to communication and take action to improve communication
• Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders
• Act as an advocate when representing the patients and colleagues viewpoints to others

QUALITY

• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation
• In partnership with the clinical team, collaborate on improving the quality of health care, responding to local and national policies and initiatives as appropriate
• Support and participate in shared learning across the practice and wider organisation
• Participate in team meetings.

• Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
• Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

PERSONAL AND PEOPLE DEVELOPMENT

• Take responsibility for own development, learning and performance participating in acting as a positive role model
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging complacency and actions that are not in the interest of the public and/or users of services
• Participate in planning and implementing changes within the area of care and responsibility
• Contribute and participate in the development of local guidelines, protocols and standards
• Participate in the engagement of practice-based commissioning or similar initiatives
• Keep up-to-date with new developments locally and nationally identifying those that will enhance the teams work
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring to the trained nurse where appropriate.

TEAMWORKING

• Understand own role and scope in the organisation and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Ensure clear understanding and utilisation of referral mechanisms within the practice
• Accept delegation from nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

MANAGEMENT OF RISK

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Undertake mandatory and statutory training
• Apply infection control measures within the practice according to local and national guidelines
• Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all
• Participate in the local implementation strategies that are aligned to the values and culture of general practice

ADDITIONAL RESPONSIBILITY

• Attend training courses identified as essential or beneficial to the role and take responsibility for identifying own learning needs.
• Ensure all significant events are reported.
• Maintain records of specific adverse incidents, complaints and near misses.

Person Specification

Qualifications

Essential

• Experience of working in a healthcare environment
• Educated to GCSE Standard or Equivalent
• Demonstrates a basic understanding of the needs of the patient and the role of the HCA
• Willing to develop clinical skills and competency relevant to the role e.g phlebotomy skills

Desirable

• Has completed recognised course in Phlebotomy
• NVQ Level 3
• Awareness of local and national health policy
• Awareness of issues within the wider health economy
• Emis Web experience

Experience

Essential

• Minimum of two years experience in health care setting

Desirable

• Experience of working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Star Lane Medical Centre

Address

121 Star Lane

Canning Town

Newham

E16 4QH

United Kingdom

Employer's website

https://www.starlanemedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Person SpecificationEssential

• GMC registration with no restrictions on practice.

• Inclusion on the National Medical Performers List/GP Register, as applicable.

• Excellent written and verbal communication skills.

• Clear, polite and professional manner.

• Ability to communicate effectively with patients, relatives and colleagues.

• Ability to work autonomously and make sound clinical decisions.

• Effective time-management and organisational skills.

• Commitment to providing high-quality, patient-centred care.

• Commitment to continuing professional development.

• Ability to work effectively as part of a multidisciplinary team.

• Commitment to confidentiality, GDPR, equality and diversity.

• A positive and flexible approach to change and service development.

• Experience of working within UK general practice.

• Familiarity with EMIS Web.

• Experience of using digital clinical systems and tools to support efficient clinical working.

• Understanding of current primary care clinical governance and quality improvement processes.

Person Specification

Qualifications

Essential

• GMC registration
• Currently on the national GP register
• Certificate in prescribing experience
• BMA membership

Desirable

• Qualified in Phlebotomy
• Qualified to NVQ Level 3

Skills/Other

Essential

• Ability to communicate and support the team
• Self-motivated, flexible and able to meet deadlines
• Ability to prioritise work but be aware of own limitations
• Able to provide evidence based solutions to problems/issues
• Genuine commitment to improve quality in Primary Care
• Excellent oral, written and interpersonal skills
• Understanding of GMS contract

Desirable

• Computer literate

Experience

Essential

• Experience in General Practice and working in a multi-disciplinary team
• Experience of working alone

Desirable

• Experience of undertaking audit in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Queensferry Medical Practice

Pierce Street

Queensferry

Flintshire

CH5 1SY

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

The purpose of the role is to:

- Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

- Undertake a variety of administrative duties to assist in the smooth running of the Practice which may include the provision of secretarial and clerical support to clinical staff and other members of the Practice team

- Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager or Deputy Practice Manager, dependent on current and evolving Practice workload and staffing levels:

- Opening up / locking-up of Practice premises and maintaining security in accordance with Practice protocols when on rota

- Maintaining and monitoring the Practice electronic appointments system request system (askmyGP)

- Care navigating patients to the appropriate clinician or external agency

- Processing face-to-face and telephone requests for appointments, home visits and telephone advice calls and ensuring callers are directed to the appropriate healthcare professional

- Processing and distributing incoming (and outgoing) mail

- Taking messages and passing on information

- Filing and retrieving paperwork

- Processing repeat prescriptions in accordance with Practice guidelines

- Computer data entry / data allocation and collation; processing and recording information in accordance with Practice procedures

- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

- Re-stock consulting rooms with forms as required

- Providing clerical assistance to Practice and Trust staff as required from time to time, including word / data processing, filing, photocopying and scanning

- Ordering, re-ordering and monitoring of stationery and other supplies if required

- Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter as necessary

Confidentiality:

-In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

- Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner, which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal / Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and / or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Undertaking courses as directed by the Practice Manager where required in order to carry out normal duties

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance

- Work effectively with individuals in other agencies to meet patient's needs

- Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Communicate effectively with patients and carers

- Recognise people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Knowledge and Skills

Essential

• Ability to provide quality care
• Good interpersonal and communication skills
• Basic IT skills

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Medical Centre

Address

The Grove Medical Centre

6 Uplands Terrace

Uplands

Swansea

SA2 0GU

United Kingdom

Employer's website

https://www.grovemedicalcentre.wales.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Walkden Medical Centre, a longestablished and welcoming GP practice in Worsley, Manchester, is seeking an motivated and proactive Practice Administration Coordinator to join our team.

In this pivotal role, you will work closely with the Practice Manager and wider team to deliver a timely, responsive and highquality administrative service. You will help ensure the smooth running of business, clinical and patient-facing operations, while contributing to a positive team culture and the ongoing development of the practice.

Main duties of the job

• Clinical Administration Support Carry out a range of back office clinical admin tasks to support the wider team and ensure smooth day to day operations.

• Clinical System Administration Act as the practice administrator for EMIS and coordinate IT software and hardware issues in collaboration with Shared Services..Assist with user access for EMIS, Docman, ICE and other digital platforms.

• Medical Notes Summarising and coding Medical notes summarising and coding in EMIS.

• Contract & Service Delivery Support Assist the Practice Manager with delivery of Direct, National and Local Enhanced Services, QoF, GP contract requirements and PCN indicators.

• Regulatory Compliance Support the Practice Manager in maintaining compliance with health and safety, infection control, CQC, GDPR and other NHS regulatory frameworks.

• Performance Auditing Produce performance audits for admin and reception teams to drive continuous improvement.

• Workflow & Inbox Oversight Oversee workflow processes and manage the shared practice email inbox.

• Premises & Maintenance Coordination Report and resolve premises maintenance issues and support scheduling for safety and compliance tasks.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2

Desirable

• Formal qualification in IT (e.g. CLAIT, ECDL)

Experience

Essential

• Excellent customer service skills and able to deal with patients in a polite, professional and caring manner. You must have the ability to work as part of a team in a fast-paced environment, remain calm under pressure and be able to multi-task and show initiative. Excellent customer service skills with the ability to deal with patients in a polite, professional, and compassionate manner. The successful candidate will be able to work effectively as part of a multidisciplinary team within a busy GP practice, remaining calm under pressure, managing competing priorities, and demonstrating initiative when required. Strong communication and IT skills are essential, with previous experience of EMIS Web, Docman, and GP practice administrative systems being highly desirable. The role requires accuracy, attention to detail, and the ability to process clinical and administrative workflows efficiently while maintaining patient confidentiality at all times.

Desirable

• Experience of managing admin/reception teams and multidisciplinary services in a GP practice in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Walkden Medical Centre

Address

2 Hodge Road

Worsley

Manchester

M28 3AT

United Kingdom

Employer's website

https://www.walkdenmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide high-quality, patient-centred medical care to the practice population, ensuring safe, effective, and evidence-based management of acute and chronic health conditions while contributing to the continuous development of primary care services.

• Provide face-to-face and telephone, consultations for patients.
• Assess, diagnose, and manage a wide range of medical conditions.
• Prescribe medication in accordance with national and local guidelines.
• Maintain accurate and contemporaneous clinical records.
• Manage acute and chronic disease presentations.
• Undertake home visits where appropriate.
• Refer patients to secondary care and other healthcare professionals as required.
• Interpret laboratory results, imaging reports, and correspondence.
• Participate in safeguarding procedures for children and vulnerable adults.
• Support health promotion and disease prevention initiatives

• Review and action pathology results, clinical correspondence, and medication requests.
• Complete medical reports, insurance forms, and other documentation as required.
• Manage clinical workflow and patient follow-up in a timely manner.
• Ensure clinical coding is accurate and up to date.
• Quality and Governance
• Participate in clinical audits and quality improvement activities.
• Support the achievement of Quality and Outcomes Framework (QOF) and enhanced service requirements.
• Contribute to significant event reviews and learning activities.
• Maintain compliance with GMC standards and professional appraisal requirements.
• Adhere to practice policies, NHS regulations, and information governance requirements.
• Team Working
• Work collaboratively with GPs, nurses, pharmacists, paramedics, and administrative staff.
• Participate in multidisciplinary team meetings.
• Contribute to practice development and service improvement.
• Support training and supervision of students, trainees, and other healthcare professionals where appropriate.

Person Specification

Qualifications

Essential

• MBBS, MBChB, or equivalent medical qualification.
• Full registration with the General Medical Council (GMC).
• Certificate of Completion of Training (CCT) in General Practice or equivalent.
• Inclusion on the NHS England GP Performers List.
• Evidence of continuing professional development.

Desirable

• Experience in QOF and enhanced services delivery.
• Special clinical interests relevant to practice needs.
• Experience of training, mentoring, or supervision.
• Experience using EMIS Web, or similar clinical systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Leverton Surgery

Address

Sturton Road , North Leverton

Retford

Nottinghamshire

DN22 0AB

United Kingdom

Employer's website

https://www.northlevertonsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Staff Rota Management

• Take overall responsibility for the preparation, maintenance and management of staff rotas.
• Maintain accurate rotas for GPs, Advanced Practitioners, Practice Nurses, Health Care Assistants and other relevant clinical and administrative staff.
• Ensure rotas are prepared within agreed timescales and reflect contracted working arrangements.
• Monitor rotas regularly to identify gaps, clashes or potential staffing issues.
• Liaise with clinicians and staff regarding their planned working patterns and availability.
• Ensure changes to rotas are accurately recorded and communicated to relevant teams.
• Maintain an organised and up-to-date record of all rota changes.
• Monitor whether staff are working in accordance with their allocated rota, sessions and agreed roles.
• Identify and record occasions where allocated rota arrangements are not being followed.
• Liaise with the relevant staff member where appropriate to clarify any discrepancies.
• Escalate repeated or significant instances of rota non-compliance to the Practice Manager / Management Team.

Annual Leave & Absence Management

• Receive and co-ordinate annual leave requests in accordance with practice procedures.
• Check annual leave requests against staffing requirements and existing leave before forwarding for approval where required.
• Maintain an accurate annual leave record for all relevant staff.
• Monitor planned absences and identify potential gaps in staffing at an early stage.
• Liaise with staff and management regarding planned and unexpected absences.
• Ensure rota changes resulting from leave or absence are accurately recorded.
• Support the management team in maintaining safe and appropriate staffing levels.

Organising Staff Cover

• Identify rota gaps and arrange appropriate cover where required.
• Liaise with clinicians, practice staff, locums and relevant external contacts to source cover.
• Maintain a record of cover arrangements and associated changes.
• Ensure cover arrangements are communicated promptly to reception, clinical and administrative teams.
• Escalate any significant or unresolved staffing gaps to the Practice Manager / Management Team.
• Monitor short-notice cancellations and changes and take appropriate action to minimise disruption to services.

GP Appointment Session Management

• Manage and maintain GP appointment sessions using EMIS in line with agreed practice requirements.
• Ensure clinical sessions are available and correctly configured for booking.
• Liaise with GPs and the Practice Manager regarding changes to clinical availability.
• Add, amend or remove sessions as required.
• Ensure appointment availability reflects the agreed staffing and clinical service requirements.
• Monitor appointment sessions to identify errors, gaps or inappropriate availability.
• Ensure changes to sessions are accurately reflected within EMIS.
• Support the practice in maximising appropriate appointment capacity.

Slot Mapping & EMIS Management

• Use EMIS clinical system to manage and maintain appointment templates and slot mapping.
• Ensure appointment slots are correctly mapped to the appropriate clinician, appointment type and service.
• Make amendments to slot mapping when services, clinicians or appointment requirements change.
• Identify and rectify mapping errors promptly.
• Work with the Practice Manager and clinical teams to ensure appointment templates meet operational requirements.
• Ensure changes are accurately recorded and communicated to relevant staff.
• Maintain a good working knowledge of EMIS functionality relevant to rota and appointment management.

Room Booking & Management

• Co-ordinate room bookings for clinical and other practice services.
• Ensure rooms are appropriately allocated according to clinician requirements and service needs.
• Monitor room availability and identify potential clashes.
• Liaise with clinical and administrative teams regarding room requirements.
• Make changes to room bookings when sessions or staffing arrangements change.
• Support effective use of practice rooms and available clinical space.

Rota Monitoring & Compliance

• Regularly review rotas against actual working arrangements.
• Monitor whether clinicians and staff are undertaking the sessions and roles allocated to them.
• Identify discrepancies between the published rota and actual attendance/working arrangements.
• Follow up unexplained discrepancies with the relevant staff member or team.
• Maintain appropriate records of identified rota discrepancies.
• Escalate recurring or significant issues to the Practice Manager / Management Team.
• Highlight patterns which may impact staffing levels, patient access or service delivery.
• Work proactively with the Management Team to address recurring rota issues.

Any other work deemed appropriate at the direction of the Practice Manager / Senior Partners

• Undertake any other reasonable duties, tasks or projects that are appropriate to the role and support the effective day-to-day operation of Galleries Medical Practice.
• This may include supporting the Practice Manager and Senior Partners with practice development, service improvement, staff coordination, administrative processes, audits, data collection, implementation of new systems or procedures, preparation for inspections or reviews, and other operational priorities as they arise.
• The post holder may also be required to provide additional support during periods of increased workload, staff absence or changing practice requirements, ensuring that priorities are addressed effectively and that the practice continues to provide a safe, efficient and high-quality service to patients.
• Any additional duties will be reasonable and appropriate to the post holder's skills, experience and level of responsibility, and will be discussed with the Practice Manager or Senior Partners where necessary.

Person Specification

Qualifications

Essential

• Experience
• Previous experience of working with the EMIS clinical system essential.
• Demonstrable experience using EMIS for appointment management and clinical scheduling.
• Experience of managing staff rotas or complex scheduling arrangements.
• Experience of managing multiple tasks and competing priorities.
• Experience of working within a busy environment.
• Experience of maintaining accurate electronic records.
• Experience of communicating with a range of staff and professionals.
• Skills & Abilities
• Excellent organisational and time-management skills.
• Strong attention to detail.
• Confident and competent use of EMIS.
• Ability to manage and amend clinical appointment sessions and templates.
• Understanding of slot mapping and appointment configuration.
• Ability to identify rota discrepancies and potential staffing problems.
• Ability to monitor whether allocated roles and sessions are being followed.
• Ability to deal appropriately and professionally with rota discrepancies.
• Ability to escalate concerns where required.
• Ability to plan and manage rotas effectively.
• Ability to identify problems and find practical solutions.
• Ability to prioritise workload and meet deadlines.
• Excellent verbal and written communication skills.
• Ability to work independently and use initiative.
• Ability to remain calm and organised when dealing with short-notice changes.
• Ability to handle confidential and sensitive information appropriately.

Desirable

• Previous experience working within general practice or primary care.
• Experience of managing GP and wider clinical rotas.
• Experience of managing locum cover.
• Experience of room/resource scheduling.
• Experience of managing multiple clinical appointment templates.
• Knowledge of primary care workforce and appointment management processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Galleries Medical Practice

Address

Washington Centre

Washington

Tyne And Wear

NE38 7NQ

United Kingdom

Employer's website

https://www.galleriesmedicalpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To be the first point of contact for patients and families and service users in a clinical environment.

To provide an efficient and effective patient reception/administration function within the primary care setting.

General Requirements

As part of the reception team supporting a busy practice you will be the first point of call, either over the telephone or face to face on reception, for patients/service users; families and visitors to the practice, using appropriate communication skills to support access to the practice and the booking of appointments.

Principal Duties

Operating the administrative functions of the services’ telephone booking system.

Front of house, welcome role, meeting and greeting patients coming into the practice.

Work as a member of the reception team providing all aspects of reception duties including taking & recording messages, booking of appointments for patients and answering telephone enquiries.

Process new patient registrations and temporary registrations.

Respond appropriately to verbal complaints and refer any unresolved issues to support/operational management when necessary.

Use appropriate methods to communicate effectively within a team i.e. email, attending meetings.

Carry out a variety of clerical duties as and when required i.e. scanning, filing and photocopying.

Open post received on site(s) and deal with it appropriately, scanning into SystmOne where required. To record episodes from incoming items of post and log correctly. Provide administrative support for data quality.

To assist with the daily production of prescriptions, nomads & repeat dispensing.

To assist the office manager and other practice staff with the induction of any new or temporary receptionist staff.

Act upon Doctors requests to follow up patients i.e. liaise with other agencies, secondary care, patients, families and carers on the practice’s behalf (Tasks).

Deal with incoming telephone calls and act upon each appropriately i.e. offer and book an appropriate appointment, refer for further clinical advice.

Take and record messages for clinical staff e.g. home visits and further medical advice.

Shared responsibility for reception, waiting room and consultation rooms’ upkeep and tidiness including leaflets and posters.

Reporting of faults, equipment breakdown or failure, building maintenance to the office manager.

Process and acknowledge receipt of monies from patients, as required.

Be aware of Health & Safety policies and procedures and report any occurrences of incidents to management, using the incident reporting procedure.

Opening and securing of premises as required.

Other

To be responsible for continuing personal development

To have an annual appraisal with line manager.

Service Development

Assist in development of practice policies and procedures.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Qualifications

Essential

• GCSE or equivalent English and Maths at grade C or above.

Desirable

• Receptionist or Medical Terminology Qualifications

Experience

Essential

• Experience of working in a reception environment dealing with patients/general public in person and by phone
• IT experience using Microsoft Office and E-mail

Desirable

• Previous experience of working within the NHS
• Previous experience of working in a GP practice

Knowledge and skills

Essential

• Knowledge of office/reception procedures
• Good understanding of equality & diversity
• Excellent organisational skills
• Excellent communication skills
• Methodical approach to work
• Excellent interpersonal skills
• Excellent keyboard skills
• Approachable and helpful
• Have flexible approach to work
• Trustworthy
• Able to multi-task and remain calm when faced with conflicting priorities
• Ability to work well with other members of the practice team

Desirable

• Clinical System Use (SystmOne)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Middleton Lodge Practice

Address

Church Circle

New Ollerton

Newark

Nottinghamshire

NG22 9SZ

United Kingdom

Employer's website

https://www.middletonlodgepractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities include:

• Answering the telephone, taking messages, and passing them on appropriately.
• Manage the reception desk ensuring surgeries run smoothly and efficiently.
• Processing all requests for repeat prescriptions in accordance with practice guidelines.
• Checking patients records and issuing reminders for long term condition reviews/blood tests etc.

To provide point of contact for patients and act as a focal point of communication between patients, Doctors and other members of the Primary Health Care Team.

• Be able to cover all reception/administration tasks as necessary.
• Process appointment requests by telephone and in person.
• Process on-line consultations and messages from AccuRx.
• Taking requests for home visits and ensure they are recorded and processed correctly.
• Liaise with hospitals, primary health care team, social services, etc.
• Computer data entry updating patient records.
• Maintaining confidentiality at all times.
• Receive patients and visitors courteously and efficiently.
• To have a thorough knowledge of all Practice procedures and policies.
• To work in accordance with written protocols.
• Any other tasks allocated by Practice Manager, GPs, Senior Receptionist

Person Specification

Experience

Essential

• We are looking for an enthusiastic, experienced and reliable team member to join our friendly and helpful reception team.
• The ideal candidate should have excellent customer service skills and deal with patients in a polite, professional and caring manner. You must have the ability to work as part of a team in a fast-paced environment, remain calm under pressure and be able to multi-task and show initiative.
• Excellent IT (preferably in EMIS Web) and communication skills are required.

Desirable

• Previous experience working within a GP practice, with proficiency in EMIS Web, DOCMAN and AccuRx.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Walkden Medical Centre

Address

2 Hodge Road

Worsley

Manchester

M28 3AT

United Kingdom

Employer's website

https://www.walkdenmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The department undertakes a very comprehensive range of spinal surgical procedures throughout the spine including different approaches to the spine. We have access to modern facilities including operative beds, microscopes, intra operative 3D imaging, navigation, and spinal endoscopy equipment. The post holder will be joining several colleagues with a predominantly oncology focus to make the most of these facilities for the betterment of patient care.

A weekly MDT meeting is held to review all spinal oncology cases. The MDT consists of a group of medical experts from all areas of cancer care who work together to decide the best treatment plan. The MDT can include medical oncologists, radiation oncologists, and spinal surgical oncologists. Other specialists may be a part of the board as well. The members of the MDT provide diverse perspectives that help to deliver the best care possible to patients on the care pathway.

Please see attached the Job Description and Person Specification for more information about the role.

Person Specification

Education and Qualifications

Essential

• Full GMC registration along with FRCS (orth), FRCS (SN) or equivalent higher surgical qualification
• On specialist register or within 6 months of completion CCT or CESR
• Individual must have 12 month experience at consultant level of treating primary spinal bone tumours

Experience

Essential

• Minimum 24 months experience in spinal surgery in full breath
• Spinal fellowship (in progress or complete) in degenerative and oncology spinal conditions
• Evidence of satisfactory level of independent operating in spinal surgery
• Experience in complex revision surgery including infection and significant bone loss.
• Interest in research and publications

Knowledge and Skill

Essential

• Evidence of clear commitment to delivering high quality patient care including attendance and contribution to speciality meetings.

Motivation

Essential

• Committed to developing spinal surgery and spinal oncology as a specialist interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital NHS Foundation Trust

Bristol Road

Northfield

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working as part of our multidisciplinary primary care teams, you will provide high-quality, evidence-based and patient-centred nursing care across a broad range of General Practice Nursing services.

The precise scope of the role will depend upon your existing qualifications, experience and competencies. We do not expect every applicant to already be competent in every area listed below. For nurses who are new to General Practice, or those wishing to extend their existing Practice Nursing skills, appropriate training, supervision and competency development will be supported.

Depending on experience and competency, the role may include:

Long-term condition management

• Undertaking structured reviews and ongoing management of patients with long-term conditions
• Supporting the management of conditions such as asthma, COPD, diabetes, cardiovascular disease and hypertension
• Performing Spirometry
• Monitoring blood pressure and other relevant clinical observations
• Supporting patients with personalised care, self-management and lifestyle interventions
• Identifying deterioration, clinical concerns or changes requiring escalation to an appropriate clinician

Immunisations and vaccinations

• Delivering routine adult immunisation programmes
• Childhood and baby immunisations in accordance with the national immunisation schedule
• Seasonal influenza and COVID-19 vaccination programmes
• Shingles, pneumococcal and other eligible vaccination programmes
• Reviewing vaccination histories and identifying outstanding immunisations
• Providing appropriate patient and parent/carer advice regarding vaccination
• Working in accordance with current national guidance, Patient Group Directions and practice protocols

Women's health and contraception

Depending upon qualifications and competency, this may include:

• Cervical screening and associated health promotion
• Contraceptive reviews and routine pill checks
• Supporting patients with contraceptive choices and providing appropriate information and advice, alongside the GP team
• Administration of injectable contraception where appropriate
• Long-acting reversible contraception (LARC) services
• Intrauterine contraception (coil) fitting and removal, where appropriately trained and qualified
• Contraceptive implant fitting and removal, where appropriately trained and qualified
• Supporting sexual and reproductive health promotion and signposting or referring patients where appropriate

Wound care and treatment-room nursing

• Wound assessment and ongoing wound management
• Simple and complex dressings according to competency
• Suture and clip removal
• Assessment of wound healing and identification of infection or deterioration
• Supporting patients with ongoing wound-care plans
• Other treatment-room procedures appropriate to the Practice Nurse role

Ear care

• Assessment of patients presenting with ear-related symptoms within scope of competence
• Otoscopic examination and ear checks
• Assessment and management of excessive ear wax
• Providing advice regarding appropriate ear care and wax-softening preparations
• Ear irrigation, where clinically appropriate and in accordance with training, competency and practice protocols
• Recognising symptoms or findings requiring onward referral or medical assessment

Phlebotomy, investigations and specimen testing

• Venepuncture and collection of blood samples
• Urinalysis and appropriate interpretation/action within scope of competence
• Collection and preparation of other clinical specimens
• Undertaking appropriate point-of-care testing where available
• Recording and acting upon results in accordance with practice protocols and level of competence
• Recognising abnormal findings and escalating concerns appropriately

Health promotion and patient education

• Providing evidence-based advice and support regarding smoking cessation
• Diet, nutrition and weight management
• Physical activity
• Alcohol consumption
• Cardiovascular risk reduction
• Supporting patients to understand and manage their health conditions
• Promoting independence, self-care and shared decision-making

General clinical care

Depending upon competency and the services provided by the practices, duties may also include:

• Routine clinical observations and assessments
• ECG recording
• Blood pressure monitoring
• Injections and medicines administered under appropriate authorisation
• Supporting minor surgery and other practice-based procedures
• Chaperoning where appropriate
• Recognising and responding appropriately to acutely unwell or deteriorating patients
• Providing appropriate first aid and emergency care within the practice environment
• Making appropriate referrals or escalating clinical concerns to GPs or other members of the multidisciplinary team

Clinical administration and professional responsibilities

• Maintaining accurate, timely and contemporaneous clinical records
• Ensuring appropriate clinical coding and documentation
• Reviewing and maintaining recall systems where relevant to the role
• Working in accordance with practice policies, clinical protocols and current evidence-based guidance
• Maintaining appropriate infection prevention and control standards
• Following safeguarding procedures for children and adults at risk
• Maintaining patient confidentiality and information governance standards
• Participating in clinical audit, quality improvement and significant-event learning where appropriate
• Maintaining professional competence through continuing professional development and training

Team and cross-organisational working

• Working collaboratively with GPs, Practice Nurses, Healthcare Assistants, pharmacists, administrative colleagues and the wider multidisciplinary team
• Contributing to practice meetings, clinical discussions and service development
• Supporting colleagues and sharing knowledge and good practice
• Liaising with community, secondary care and other healthcare professionals as required
• Contributing to the development and delivery of high-quality nursing services across our practices
• Opportunities to work across both Millbrook Surgery and Glastonbury Health Centre, supporting greater variety, collaboration, shared learning and professional development

Development for nurses new to General Practice

If you are new to General Practice, please do not be discouraged by the breadth of the competencies listed above. We do not expect you to arrive with all these skills.

We recognise that General Practice Nursing is a broad and specialist role, and we are keen to support Registered Nurses with strong transferable clinical skills who would like to develop a career in primary care.

Your clinical duties will be matched to your existing experience and competencies, with appropriate training, supervision and development provided to enable you to broaden your skills safely over time.

For experienced Practice Nurses, we would equally welcome the opportunity to utilise your existing expertise and discuss areas in which you may wish to further develop or take a particular clinical lead.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Relevant post-registration clinical nursing experience
• Commitment to delivering high-quality, patient-centred care
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a multidisciplinary team
• Ability to organise and prioritise workload
• Understanding of professional accountability and working within scope of competence
• Ability to recognise when advice, support or clinical escalation is required
• Commitment to continuing professional development
• Good IT skills and willingness to use General Practice clinical systems
• Reliable, adaptable and enthusiastic about contributing to our practices

Desirable

• The following are desirable but are not essential for applicants who are new to General Practice:
• Previous Practice Nursing or primary care experience
• Long-term condition management experience
• Cervical screening qualification/competency
• Immunisation and vaccination competency
• Wound management experience
• Experience undertaking NHS Health Checks
• Health promotion and preventative care experience
• Experience using General Practice clinical systems
• Relevant post-registration qualifications applicable to Practice Nursing
• Please do not be discouraged from applying if you are interested in moving into General Practice but do not currently hold all of the Practice Nursing-specific competencies listed above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Millbrook Surgery

Address

Millbrook Gardens

Castle Cary

Somerset