Job summary

3 Roles

1 x 1 WTE

1 x 0.8 WTE

1 x 0.6 WTE

The main focus of this role is to provide a high-quality business support function to the Continuing Healthcare team. It involves regular and frequent liaison with clinical teams in relation to ensuring that eligibility/care reviews for patients are co-ordinated and scheduled, ensuring that the team complies with the schedule of reviews for patients in receipt of funding.Liaison will be required with the following internal teams; other business support team members, CHC clinical team, senior management team within Continuing Healthcare; and external organisations i.e, Local Authority, Education, wider health and social care organisations i.e, GPs, hospice, Sheffield Health and Social Care Trust, Sheffield Teaching Hospitals.This role supports specific functions within the wider business support team and includes: Monitoring the team generic email box and distributing emails to relevant team members in a timely manner. Logging incoming referrals received into the generic email and electronic referrals

Main duties of the job

The CHC Business support role incorporates having oversight of the CHC teams main generic inbox where most of our referrals and communications are received. It is fast paced and requires accuracy but also provides variety of work across the working day.

You will be responsible for loggingincoming referrals on the relevant systems, updating outcomes once patients have received their assessment. Responding to queries raised from partner organisations, i.e, social services, acute hospitals, care providers, patient representatives. You will also be part of the main business support team in answering our duty line phone calls. You will also be required to take minutes for our Dispute Panel on occasion.

Full training will be provided.

About us

NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.

Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire.

South Yorkshire ICB is a Disability Confident Employer