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Ward Clerk
University Hospitals of Derby and Burton NHS Foundation Trust View all jobs
Posted 4 day(s) ago
Reference: 320-MED-BUR-2031
Job summary
Provide an effective face to face/telephone ward clerk service using verbal and written communication to liaise with patients, relatives, staff, wards/units, divisions and external agencies/people to support the delivery of an efficient patient service.
To assist Senior Sister administration duties, Doctors and communicate with GP surgery and district nurses.
Main duties of the job
o Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system.o Book transport for out patients appointments for ward patients where necessary.o Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently to ensure that an accurate and quality information service is provided to the multi-disciplinary team, patients and their relatives.o Complete administration tasks, computer internal systems e.g Diagnostic reports ensuring continuity of service is maintained - including filing, photocopying, fault reporting, completion of the admission/discharges, GP and clinic letters, arrangement of patient follow up appointments, ensuring tests/investigations are correctly completed.o Takes responsibility to ensure on a daily basis all discharges are completed on the appropriate system in a timely fashion.o Administration support for Sister/Nurse-in-Charge/Senior Clinician may be required
Closing date of application: 5th October 2026
Interview date: 21st October 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
320-MED-BUR-2031
Job locations
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6EF
United Kingdom
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Skilled worker: Health and Care Visa
Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Skilled worker: Health and Care Visa
Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.
Person Specification
Qualifications
Essential
- Evidence of good numeracy skills
- Evidence of good literacy skills
Desirable
- ICT Qualifications
- NVQ 2 or equivalent in customer service or evidence of equivalent practical experience
Experience
Essential
- Previous experience in a clerical environment
- Previous experience working with patient Administration systems
Desirable
- Previous Hospital Admin experience in a reception setting
Skills
Essential
- Ability to handle several tasks at once with frequent interruptions
- An understanding of confidentiality and its meaning
Person Specification
Qualifications
Essential
- Evidence of good numeracy skills
- Evidence of good literacy skills
Desirable
- ICT Qualifications
- NVQ 2 or equivalent in customer service or evidence of equivalent practical experience
Experience
Essential
- Previous experience in a clerical environment
- Previous experience working with patient Administration systems
Desirable
- Previous Hospital Admin experience in a reception setting
Skills
Essential
- Ability to handle several tasks at once with frequent interruptions
- An understanding of confidentiality and its meaning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6EF
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6EF
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)