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Posted 22 hour(s) ago
Reference: A5642-26-0003
Job summary
An exciting opportunity has arisen to join our multidisciplinary team as a Primary Care Network Pharmacy Technician. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and members of our Practice and PCN multidisciplinary teams.
At Hartlepool Network, we pride ourselves on teamwork, flexibility and enthusiasm and are committed to the ongoing development of our team, which includes mandatory and developmental training for all staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.
Main duties of the job
The post holder will work autonomously within their professional scope, using professional judgement and accessing clinical supervision when required.
They will provide pharmaceutical technical support to the medicines optimisation team and programme, undertaking medicines reconciliation, supporting medication reviews, checking medicine administration and promoting effective use of medicines, including inhaler technique. They will support clinical pharmacists with Structured Medication Reviews and help patients get the best from their medicines.
The post holder will improve prescribing quality, safety and cost-effectiveness by supporting agreed medication switches in line with approved protocols, improving repeat prescribing, promoting repeat dispensing and online ordering, reducing clinical risk and minimising medicines waste.
They will undertake clinical audits across the PCN, analyse findings and provide reports to GP practices to highlight progress, identify improvements and support appropriate actions.
The role includes patient-facing work to promote safe and effective medicines use, with referral to clinical colleagues when required. The post holder will support public health and social care needs through lifestyle advice, signposting and addressing local health inequalities.
Overall, the role contributes to safer, effective and cost-effective medicines use, improved prescribing and better patient outcomes across the PCN.
About us
Hartlepool Network PCN is a collaborative partnership of five established practices: West Quay Medical Practice, West View Millennium Surgery, Seaton Surgery, Gladstone House Surgery and Hart Medical Practice. Together, we serve a diverse population of approximately 35,000 patients across the Hartlepool locality.
We are a friendly, supportive and forward-thinking organisation, committed to delivering high-quality, person-centred care.
Our Clinical Director and wider teams of Nurse Practitioners, Practice Nurses and administrators, along with our Additional Reimbursable Role (ARRS) staff of Social Prescribers, Care Co-ordinators, First Contact Physio, Mental Health team and our Pharmacist and Pharmacy technicians team work in harmony to deliver outstanding medical services to our patient population.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5642-26-0003
Job locations
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom
Job description
Job responsibilities
Job Scope
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi- disciplinary team. The post holder is a Pharmacy Technician who acts autonomously within their professional boundaries, with appropriate clinical supervision and support where required. The post holder will provide expert pharmaceutical technical support to support medicines optimisation work programme. They will carry out medicines optimisation tasks, including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, using their professional judgement and working autonomously within their scope of practice, with access to clinical supervision as required.
The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices to highlight progress, identify areas for improvement, and support the implementation of appropriate actions. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Key duties and responsibilities
Clinical
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, acting autonomously within professional boundaries with appropriate clinical supervision and support where required.
Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
Undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices
As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
Support the Clinical Pharmacist in Structured Medication Reviews (SMR)
Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return processes and reducing medication wastage.
Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;
Support the PCN in reviewing and developing practice policies for CQC requirements.
Undertake monitoring searches including CQC performance and safety searches in line with the needs of the practices or PCN
Undertake duties as per agreed job plan.
General
The Post Holder will:
Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post
and be aware of and comply with the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Supervision
The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN/Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN/Practice.
Job description
Job responsibilities
Job Scope
Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.
Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi- disciplinary team. The post holder is a Pharmacy Technician who acts autonomously within their professional boundaries, with appropriate clinical supervision and support where required. The post holder will provide expert pharmaceutical technical support to support medicines optimisation work programme. They will carry out medicines optimisation tasks, including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, using their professional judgement and working autonomously within their scope of practice, with access to clinical supervision as required.
The purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. The post holder will undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices to highlight progress, identify areas for improvement, and support the implementation of appropriate actions. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Key duties and responsibilities
Clinical
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation, acting autonomously within professional boundaries with appropriate clinical supervision and support where required.
Utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
Undertake clinical audits across the Primary Care Network (PCN), analyse and evaluate the findings, and share reports with GP practices
As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies
Support the Clinical Pharmacist in Structured Medication Reviews (SMR)
Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
Technical and Administrative
Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
Implement efficient ordering and return processes and reducing medication wastage.
Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat Dispensing (eRD) and online ordering
Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.
Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services
Supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;
Support the PCN in reviewing and developing practice policies for CQC requirements.
Undertake monitoring searches including CQC performance and safety searches in line with the needs of the practices or PCN
Undertake duties as per agreed job plan.
General
The Post Holder will:
Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and PCN and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post
and be aware of and comply with the organisations safeguarding protection policies and procedures.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control
Equality & Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non- judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Supervision
The postholder will have access to appropriate clinical supervision and an appropriate named individual in the PCN to provide general advice and support on a day to day basis.
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the PCN/Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN/Practice.
Person Specification
Qualifications
Essential
- Evidence of continued professional development (CPD).
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Professional registration with GPhC.
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Works effectively independently and as a member of a team.
- Self-motivated and proactive.
- Continued commitment to improve skills and ability in new areas of work.
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Excellent time keeping and prioritisation skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
- Able to analyse and interpret prescribing data.
- Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
- An excellent understanding of data protection and confidentiality issues
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Flexible approach to meet service needs and ensure a stakeholder focused response.
- Understand the aims of current healthcare policy within the PCN.
Person Specification
Qualifications
Essential
- Evidence of continued professional development (CPD).
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Professional registration with GPhC.
- Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Works effectively independently and as a member of a team.
- Self-motivated and proactive.
- Continued commitment to improve skills and ability in new areas of work.
- Able to undertake the demands of the post with reasonable adjustments if required.
- Independently mobile to be able to work across several sites and travel to meet with stakeholders.
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
- Excellent time keeping and prioritisation skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
- Able to analyse and interpret prescribing data.
- Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
- An excellent understanding of data protection and confidentiality issues
Desirable
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
- Flexible approach to meet service needs and ensure a stakeholder focused response.
- Understand the aims of current healthcare policy within the PCN.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hartlepool Network
Address
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom
Employer's website
Employer details
Employer name
Hartlepool Network
Address
Doctors Surgery
Station Lane
Hartlepool
Cleveland
TS25 1AX
United Kingdom