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Bowel Cancer Screening Programme Clerk
Milton Keynes University Hospital NHS Foundation Trust View all jobs
Posted 1 day(s) ago
Reference: 430-CC26-1142A
Job summary
Bowel Cancer Screening Programme Clerk
Department: Bowel Cancer Screening
Band 2, £25,272 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
This is an exciting opportunity to join the Buckinghamshire and Milton Keynes Bowel Cancer Screening centre as a Programme Clerk, supporting the early diagnosis and prevention of cancer across the county.
The programme works across Milton Keynes University Hospital NHS Foundation Trust (MKUH) and Buckinghamshire Healthcare NHS Trust (BHT). This post will be based at Milton Keynes University Hospital, providing on-site administrative support for the programme. This will include, but is not limited to, handling incoming and outgoing post, preparing letters and packs for patients, communicating with patients, and working alongside clinical staff. It is an expectation that the successful post-holder will be able to travel to MKUH and BHT sites as required.
The successful candidate will be able to handle the demands of a busy NHS service. They will be self-motivated and able to work independently, as well as in a team of clinical and non-clinical staff. Strong communication skills and a commitment to providing quality patient care and experience are essential.
"We care We communicate We collaborate We contribute"
Please note that we are not able to offer sponsorship for this role.
Interview date: TBC
Main duties of the job
The post holder will be accountable for providing an administrative service to support the effective delivery of the programme across Milton Keynes and Buckinghamshire.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.
Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
430-CC26-1142A
Job locations
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Process incoming post, escalating any actions to the relevant team members.
- Process and print letters generated by the Bowel Cancer Screening System (BCSS), and send these to patients, carers, GP practices, and other NHS organisations as required.
- Create and send individual letters to patients, for example in cases of non-attendance or lost contact.
- To prepare bowel preparation packs and appointment letters for patients as bookings come in.
- To arrange and facilitate postage or collection taking into account factors including time until appointment and any additional instructions.
- Assist in maintaining the colonoscopy e-diary.
- Assist clinical staff with queries on admin matters, resolving issues such as double bookings.
- To update and maintain patient notes, ensuring all patient data is recorded accurately and to the required level of detail.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/documents.
Please refer to the Job Description for further details
Job description
Job responsibilities
"NHS Staff Survey 2024" They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%
- Process incoming post, escalating any actions to the relevant team members.
- Process and print letters generated by the Bowel Cancer Screening System (BCSS), and send these to patients, carers, GP practices, and other NHS organisations as required.
- Create and send individual letters to patients, for example in cases of non-attendance or lost contact.
- To prepare bowel preparation packs and appointment letters for patients as bookings come in.
- To arrange and facilitate postage or collection taking into account factors including time until appointment and any additional instructions.
- Assist in maintaining the colonoscopy e-diary.
- Assist clinical staff with queries on admin matters, resolving issues such as double bookings.
- To update and maintain patient notes, ensuring all patient data is recorded accurately and to the required level of detail.
- To provide secretarial support to the BCSP team, word processing, filling, photocopying and composing letters/documents.
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
Essential
- Educated to GCSE level or equivalent.
- High standard of written English.
- Knowledge of the Bowel Cancer Screening Programme
Desirable
- Knowledge of hospital databases (CareFlow/eCare/HICCS)
Experience
Essential
- Customer service experience
- Experience using a wide range of Microsoft Office products, including Excel, Word, Teams and Outlook
Desirable
- Previous admin/clerical/secretarial experience
- Experience working in a healthcare setting
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong teamwork.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
Communication
Essential
- Excellent communication skills, both written and oral.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Person Specification
Qualifications and knowledge
Essential
- Educated to GCSE level or equivalent.
- High standard of written English.
- Knowledge of the Bowel Cancer Screening Programme
Desirable
- Knowledge of hospital databases (CareFlow/eCare/HICCS)
Experience
Essential
- Customer service experience
- Experience using a wide range of Microsoft Office products, including Excel, Word, Teams and Outlook
Desirable
- Previous admin/clerical/secretarial experience
- Experience working in a healthcare setting
Skills
Essential
- Excellent interpersonal skills.
- Excellent verbal and written skills.
- Ability to prioritise own workload, work to tight timescales and deal with interruptions.
- Ability to demonstrate initiative.
- Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
- Demonstrate a positive approach towards change.
- Evidence of strong teamwork.
- Approachable and courteous manner.
- Attention to detail
- Punctual and reliable
Personal and people development
Essential
- Flexibility/ adaptability to be able to work according to the needs of the service.
- Attend training as necessary to the role.
Communication
Essential
- Excellent communication skills, both written and oral.
- Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to spend prolonged periods using a computer.
- Travel between sites (on occasion).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)
Employer details
Employer name
Milton Keynes University Hospital NHS Foundation Trust
Address
Bowel Screening Programme (Dept)
Milton Keynes
MK6 5LD
United Kingdom
Employer's website
https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)