Job summary

The Holbrook and Shotley Practice, in Ipswich, is seeking an organised and professional receptionist to join our friendly team on a part-time basis. This role is to cover 2.5 days per week but we can consider two receptionists so please apply and we can discuss days and hours with you. Please add hours required on your CV or on the application form when applying.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8,000 patients. Our practice team is comprised of three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics and reception team.