Job summary

Join Our Team as a Clinical Services Manager at Local Care Direct!

Are you a passionate and experienced clinician looking to progress your leadership career? Local Care Direct (LCD) is seeking a Clinical Services Manager to lead and support our non-GP clinical workforce across services in Leeds, working alongside fellow Clinical Services Managers to deliver high-quality, patient-centred care.

Key responsibilities include leading and developing clinical teams, supporting service mobilisation, implementing clinical pathways and protocols, promoting continuous professional development, and ensuring compliance with organisational and professional standards.

The role also includes maintaining clinical practice within LCD services, enabling you to remain connected to frontline care while applying your expertise to service improvement and decision-making.

At LCD, our values of kindness, respect, fairness, consistency, honesty and integrity underpin everything we do. We offer a supportive environment where leadership can make a real difference to patients, colleagues and the wider organisation.

This is an exciting opportunity to influence service delivery, support multidisciplinary teams and contribute to the ongoing development of urgent care services across West Yorkshire.

For further information, please refer to the Job Description or contact: [email protected].

Main duties of the job

About You

You are a qualified clinician registered with the NMC, HCPC, or GPhC, with significant leadership and operational experience. You excel in managing clinical services, leading teams through change, and ensuring excellence in patient care. Your proactive approach, strong communication skills, and commitment to continuous improvement set you apart.

This key leadership role combines clinical expertise with operational management. You will provide professional support and supervision to multidisciplinary teams, ensuring safe, effective and compassionate care. You will contribute to service development, clinical governance, quality improvement and workforce development, helping to shape services that meet the needs of patients and communities.

About us

At Local Care Direct, we are proud to be a values-led social enterprise providing essential health and support services across West Yorkshire. Since 2004, our teams have helped people access the right advice, care and support in the right place, at the right time and as close to home as possible.

With around 500 colleagues working across seventeen sites, we deliver services 24 hours a day, 365 days a year, including GP out-of-hours care, urgent treatment centres, walk-in services, a central contact centre, dental assessment and booking, and tailored support for NHS partners.

We are looking for people who share our commitment to honesty, integrity, fairness, consistency, kindness and respect. In return, you will be part of a supportive, inclusive organisation where colleagues are valued and encouraged to make a real difference for patients, partners and local communities.

As part of our team, you will have access to development opportunities, clear progression pathways and a range of employee benefits, including:

• NHS pension scheme
• Dedicated volunteer leave
• 25 days annual leave, plus bank holidays, increasing with service
• Employee Assistance Programme for confidential wellbeing support
• Hybrid and flexible working options, dependent on role
• Access to the Blue Light Card for national discounts

If you want to be part of an organisation that puts people first and supports you to develop, we would welcome your application.

Click here to access our website:Local Care Direct

Job description

Job responsibilities

Join Our Team as a Clinical Services Manager at Local Care Direct!

Are you a passionate and experienced clinician looking to progress your leadership career? Local Care Direct (LCD) is seeking a Clinical Services Manager to lead and support our non-GP clinical workforce across services in Leeds, working alongside fellow Clinical Services Managers to deliver high-quality, patient-centred care.

Key responsibilities include leading and developing clinical teams, supporting service mobilisation, implementing clinical pathways and protocols, promoting continuous professional development, and ensuring compliance with organisational and professional standards.

The role also includes maintaining clinical practice within LCD services, enabling you to remain connected to frontline care while applying your expertise to service improvement and decision-making.

At LCD, our values of kindness, respect, fairness, consistency, honesty and integrity underpin everything we do. We offer a supportive environment where leadership can make a real difference to patients, colleagues and the wider organisation.

This is an exciting opportunity to influence service delivery, support multidisciplinary teams and contribute to the ongoing development of urgent care services across West Yorkshire.

For further information, please refer to the Job Description or contact: [email protected].

Person Specification

Qualifications

Essential

• Qualified clinician registered with the NMC, HCPC, or GPhC, with significant leadership and operational experience.

Desirable

• Please see the job overview for more information

Experience

Essential

• You excel in managing clinical services, leading teams through change, and ensuring excellence in patient care. Your proactive approach, strong communication skills, and commitment to continuous improvement set you apart.

Desirable

• Please see the job overview for more information

Additional Criteria

Essential

• Please see the job overview for more information

Desirable

• Please see the job overview for more information

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).