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Posted 18 day(s) ago
Reference: A1042-26-0008
Job summary
Job summary
We are looking for a new team member to join our reception team and help us deliver high quality customer service to our patients, both face to face and via the telephone.
Main duties of the job
Main duties of the job
The vacancy is for 36 hours weekly between the hours of 8am and 6pm. There will be a regular working pattern but some flexibility to cover holiday and sickness would be expected. If you are passionate about patient care and would like to work on the frontline of the NHS apply today. We offer an NHS pension and generous holiday allowance. Rate of pay is negotiable depending on experience.
About us
Overview of your organisation
Crossfell Health Centre is a busy family surgery in Middlesbrough serving approx. 9000 patients. Our team currently comprises of 2 GP Partners, 5 Salaried GP, an experienced nursing team and over 25 skilled administrative staff providing support to both our patients and clinical team.
Details
Date posted
07 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1042-26-0008
Job locations
Crossfell Road
Middlesbrough
Cleveland
TS3 7RL
United Kingdom
Crossfell Health Centre
Crossfell Road
Middlesbrough
Cleveland
TS3 7RL
United Kingdom
Job description
Job responsibilities
You will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.
Job description
Job responsibilities
You will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.
Person Specification
Experience
Essential
- Essential criteria
- We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have: Experience of working in GP Practice (essential) Excellent communication skills Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients Have strong IT skills (SystmOne) and call handling experience Bring a positive can-do attitude to the table
- ExperienceEssential criteria
- At least 1 year of working in General Practice
Desirable
- Prescription Clerk experience
Person Specification
Experience
Essential
- Essential criteria
- We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have: Experience of working in GP Practice (essential) Excellent communication skills Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients Have strong IT skills (SystmOne) and call handling experience Bring a positive can-do attitude to the table
- ExperienceEssential criteria
- At least 1 year of working in General Practice
Desirable
- Prescription Clerk experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Crossfell Health Centre
Address
Crossfell Road
Middlesbrough
Cleveland
TS3 7RL
United Kingdom
Employer's website
https://www.crossfellhealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Crossfell Health Centre
Address
Crossfell Road
Middlesbrough
Cleveland
TS3 7RL
United Kingdom
Employer's website
https://www.crossfellhealthcentre.co.uk/ (Opens in a new tab)