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Posted 22 day(s) ago
Reference: M0056-26-0000
Job summary
PCN Care Co-ordinators play an important role providing extra time, capacity and expertise to support patients to be actively involved in managing their care and supported to make the choices that are right for them. Working closely with GPs, GP practice teams and other health and care professionals and organisations involved in care, they act as a central point of contact for patients.
Please note that the role of a care coordinator is not a clinical role.
Main duties of the job
The following are the core responsibilities of the PCN Care Co-ordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- To identify cohorts of patients and signpost to the relevant services.
- To support the coordination and administration of all Meridian clinics i.e. Weight Management, Menopause & Pain Management sessions.
- Adhoc administration tasks and clinic booking for GP practices.
- Ensuring patients records are updated and correctly coded.
- Support the coordination and administration of MDT meetings, taking and distributing minutes, bringing information and feedback to others where needed within Meridian PCN.
- Administrative support for all PCN Projects.
- To reduce administrative burden on GPs and other clinicians.
- To attend the MAF (Multi Agency Forum) meetings when needed and have information ready for this
- Check coding is correct in SystmOne & Emis
- Begin the Patient Passport with Proactive Neighbourhood Patients
This list is not exhaustive.
About us
Our PCN
The Meridian PCN is a collaboration of six GP surgeries across Cambridgeshire and North Hertfordshire; supporting a patient population of +48,000.
- Bourn Surgery
- Comberton & Eversden Surgery
- Harston Surgery
- Orchard Surgery - Melbourn
- Roysia Surgery - Royston
- Monkfield Medical Practice - Cambourne
Our Vision
We aim to provide high quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity. We ask our staff to treat patients theyd want their family members to be treated.
We are hoping successful applicants will help us create new ways of working with partner organisations we need someone highly motivated, keen to help shape how communication can be improved between partner organisations to improve patient care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£13.35 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
M0056-26-0000
Job locations
25 Alms Hill
Bourn
Cambridgeshire
CB23 2SH
United Kingdom
Orchard Surgery
New Road
Melbourn
ROYSTON
Hertfordshire
SG8 6BX
United Kingdom
Harston Surgery
11 Church Street
Harston
CAMBRIDGE
CB22 7NP
United Kingdom
Roysia Surgery
Burns Road
ROYSTON
Hertfordshire
SG8 5PT
United Kingdom
Monkfield Medical Practice
Sackville House, Sackville Way
Great Cambourne
CAMBRIDGE
CB23 6HL
United Kingdom
Doctors Surgery
58 Green End
Comberton
CAMBRIDGE
CB23 7DY
United Kingdom
Job description
Job responsibilities
Although this is predominantly a remote working role, you will be expected to attend in person, mandatory monthly team meetings, PCN Meetings, our practices on occasion and as part of your role travel within our community to patients homes. You may also be asked to support at a group session at short notice. Due to the locations of our surgeries it is essential that you have access to your own transport.
It is also essential that candidates applying have primary care experience, community experience is also desirable.
This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to promote and embed a personalised care approach.
You must be able to work independently as well as part of a team, be a forward thinking, caring & dedicated A reliable and person-focused individual who enjoys working with a wide range of people. You will have a strong working knowledge of Office 365 programs and general IT, good written and verbal communication skills and proven strong organisational and time management skills.As this is an evolving role, we are looking for highly motivated and proactive applicants with a flexible can-do attitude, keen to work and learn as part of a team, and who will be committed to providing patients and practices with high quality support.
Job description
Job responsibilities
Although this is predominantly a remote working role, you will be expected to attend in person, mandatory monthly team meetings, PCN Meetings, our practices on occasion and as part of your role travel within our community to patients homes. You may also be asked to support at a group session at short notice. Due to the locations of our surgeries it is essential that you have access to your own transport.
It is also essential that candidates applying have primary care experience, community experience is also desirable.
This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to promote and embed a personalised care approach.
You must be able to work independently as well as part of a team, be a forward thinking, caring & dedicated A reliable and person-focused individual who enjoys working with a wide range of people. You will have a strong working knowledge of Office 365 programs and general IT, good written and verbal communication skills and proven strong organisational and time management skills.As this is an evolving role, we are looking for highly motivated and proactive applicants with a flexible can-do attitude, keen to work and learn as part of a team, and who will be committed to providing patients and practices with high quality support.
Person Specification
Qualifications
Essential
- Good general education including core level of Maths and English
Personal Qualities
Essential
- Acts with integrity
- Honest and transparent
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other requirements
Essential
- Disclosure Barring Service (DBS) check
- Access to own transport and the ability to travel between service sites/locality on a regular basis
Experience
Essential
- Evidence of administrative skills and robust record keeping.
- Experience of coordinating and liaising with multiple stakeholders to meet specified outcomes.
- Experience preparing plans and reporting progress against KPIs and other metrics.
- Experience in Primary Care
Desirable
- Knowledge of General Practice & Community experience
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office 365 and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / SystmOne knowledge
Person Specification
Qualifications
Essential
- Good general education including core level of Maths and English
Personal Qualities
Essential
- Acts with integrity
- Honest and transparent
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Other requirements
Essential
- Disclosure Barring Service (DBS) check
- Access to own transport and the ability to travel between service sites/locality on a regular basis
Experience
Essential
- Evidence of administrative skills and robust record keeping.
- Experience of coordinating and liaising with multiple stakeholders to meet specified outcomes.
- Experience preparing plans and reporting progress against KPIs and other metrics.
- Experience in Primary Care
Desirable
- Knowledge of General Practice & Community experience
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office 365 and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS / SystmOne knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Meridian Primary Care Network
Address
25 Alms Hill
Bourn
Cambridgeshire
CB23 2SH
United Kingdom
Employer's website
Employer details
Employer name
Meridian Primary Care Network
Address
25 Alms Hill
Bourn
Cambridgeshire
CB23 2SH
United Kingdom