Job description

Job responsibilities

Key Responsibilities

• Greet and welcome visitors in a friendly and professional manner

• Answer, screen, and direct incoming phone calls

• Manage appointment bookings and diaries

• Respond to emails and general enquiries

• Maintain reception area cleanliness and organisation

• Handle incoming and outgoing post

• Update and maintain records and databases

• Support administrative tasks such as filing, scanning, and data entry

Person Specification

Qualifications

Essential

• GCSE -
• Reception experience in health and social care or any exceptional customer service experience in relevant field

Desirable

• GCSE -
• Reception experience in health and social care or any exceptional customer service experience in relevant field

Experience

Essential

• Reception experience is desirable in health and social care or any exceptional customer service experience in relevant field

Desirable

• Reception experience in health and social care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Civic Medical Centre

Address

Civic Medical Centre

18 Bethecar Road

Harrow

Middlesex

HA1 1SE

United Kingdom

Employer's website

https://civicmedicalcentre.com/ (Opens in a new tab)