Job description

Job responsibilities

Key accountabilities:

• Manage TPN's shared administrative inboxes triaging enquiries, responding to routine correspondence, and routing what needs a specialist to the right person.
• Maintain accurate, current records across TPN's systems and shared drives data entry, file management, version control, and routine housekeeping.
• Prepare and format documents, templates, reports, and correspondence to a consistent standard.
• Support the compliance administration around TPN's workforce collating and filing documentation, tracking what is outstanding, and flagging gaps for the responsible manager.
• Coordinate meetings and diary logistics scheduling, room and video setup, circulating papers, and taking and distributing notes where required.
• Provide administrative support to the wider central team on projects and recurring operational tasks.
• Handle sensitive and confidential information in line with GDPR and TPN's data handling requirements.
• Contribute to improving administrative processes surfacing what is slow, duplicated, or manual, and helping tidy it up.

This list is not exhaustive; the role may include other administrative responsibilities as the central team develops.

Skills and experience

Essential skills:

Organisation and prioritisation managing a varied workload across competing requests without dropping detail

IT literacy confident across Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and quick to pick up new systems

Accuracy and attention to detail, particularly in data entry and record keeping

Clear written and verbal communication, including professional correspondence with colleagues and external contacts

Discretion and confidentiality when handling personal and sensitive information

Self-direction and initiative - comfortable organising and managing your own workload.

Essential experience:

Prior administrative experience in an office, operations, or business support setting

Experience maintaining records or databases with a high standard of accuracy

Experience managing a shared inbox or handling routine correspondence on behalf of a team

Desirable:

Healthcare, primary care, pharmacy, or NHS-adjacent experience

Experience supporting a compliance, HR, or recruitment administration process

Familiarity with CRM, ATS, or workflow systems (TPN is moving onto the Zoho ecosystem)

Experience working in a hybrid team across multiple sites

Person Specification

Qualifications

Essential

• minimum 1 year Administration experience
• Knowledge of MS Excel

Desirable

• Previous experience working in the healthcare industry

Employer details

Employer name

The Pharmacist Network

Address

Albany Court

Newcastle Business Park

Leeds

NE4 7YB

United Kingdom

Employer's website

http://www.thepharmacistnetwork.co.uk/ (Opens in a new tab)