Job description

Job responsibilities

Leadership and Supervision

• Lead and support dispensary staff in their daily duties.
• Provide training, guidance and supervision to dispensary team members.
• Assist with staff rotas and workload allocation.
• Support recruitment, induction and performance management processes.

• Ensure prescriptions are dispensed accurately, safely and efficiently.
• Maintain compliance with Standard Operating Procedures (SOPs).
• Resolve dispensing queries in liaison with GPs, pharmacists and patients.
• Ensure all dispensing records are maintained accurately.

• Monitor and maintain appropriate stock levels.
• Order medicines and dispensing supplies.
• Manage stock rotation and expiry date checks.
• Investigate and report stock discrepancies.
• Ensure secure storage of medicines at all times.

• Complete end-of-month vaccine stock reconciliations and vaccination counts.
• Maintain accurate vaccine stock records and cold chain documentation.
• Complete VAT returns and associated financial reconciliation processes relating to dispensary activity.
• Assist with claims, rebates and NHS reimbursement processes as required.
• Produce dispensary reports for the Practice Manager and Partners.

• Maintain controlled drug registers in accordance with legal requirements.
• Conduct and document regular controlled drug stock checks.
• Arrange and oversee the denaturing and destruction of controlled drugs in line with legislation and practice policy.
• Investigate and report controlled drug discrepancies immediately.

• Process patient dispensing registrations, removals and eligibility reviews.
• Maintain accurate dispensing patient records.
• Ensure compliance with NHS dispensing regulations and contractual requirements.
• Support CQC inspections and audits.

• Participate in clinical governance activities and audits.
• Investigate incidents, near misses and medication errors.
• Ensure dispensary SOPs are reviewed and updated regularly.
• Maintain confidentiality and comply with GDPR requirements.
• Ensure compliance with health and safety, COSHH, infection prevention and safeguarding policies.

• Attend team meetings and mandatory training.
• Maintain professional competence through continuing professional development.
• Undertake any other duties appropriate to the role and grade as requested by the Practice Manager.

Person Specification

Qualifications

Essential

• NVQ Level 3 Pharmacy Services
• GP dispensary experience
• Knowledge of NHS dispensing regulations
• Experience of controlled drug management
• Team leadership experience
• Experience completing VAT returns
• Vaccine stock management experience
• Excellent organisational skills
• IT and clinical system skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albrighton Medical Practice

Address

Shaw Lane

Albrighton

Wolverhampton

WV7 3DT

United Kingdom

Employer's website

https://www.albrightonmedicalpractice.nhs.uk (Opens in a new tab)