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Medical Receptionist/Administrator
Ramsbury & Wanborough Surgery View all jobs
Posted 28 day(s) ago
Reference: A0657-26-0002
Job summary
Ramsbury & Wanborough Surgery seek a Medical Receptionist/Administrator to join our friendly team. If you are an organised person with good IT and administration skills, enjoy working within a team - this is the job for you! Within this role you will be required to demonstrate compassion and empathy whilst assisting patients with queries and signposting to the most appropriate provider/clinician. This is a very rewarding role and greatly appreciated by our patient population.
Main duties of the job
This is a part time role - minimum 14.5 hours per week with an expectation to pick up additional hours available for holiday/sickness cover. Minimum hours - Thursday 1.30pm to 6.30pm and Friday 8.30am to 6.30pm.
Participation on a Saturday morning rota at our Wanborough Surgery - approximately 1 in 5.
5.6 weeks annual leave plus bank holidays and birthday leave.
About us
Ramsbury & Wanborough Surgery is a rural, dispensing GP Surgery based on the Wiltshire/Berkshire border. We are a training practice with an excellent reputation, providing all aspects of primary care to just over 10,000 patients, with an Outstanding CQC rating. The practice uses SystmOne clinical system. We are a friendly team which includes ANPs, Nurses, HCAs, Clinical Pharmacist and a Health & Wellbeing team.
Our Ethos
We are a caring practice with a focus around delivering an excellent primary care service to our registered patient population
We have an open and honest culture for everyone to learn and flourish
A strong learning and teaching ethos with medical students, foundation doctors, GP trainees and student nurses.
Details
Date posted
27 August 2026
Pay scheme
Other
Salary
£13.97 an hour Free staff parking, NHS Pension
Contract
Permanent
Working pattern
Part-time
Reference number
A0657-26-0002
Job locations
Ramsbury Surgery
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Doctors Surgery
3-5 Ham Road
Wanborough
SWINDON
SN4 0DF
United Kingdom
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Provide high quality front desk reception service to the Practice patient population
- Share in the general administrative duties associated with operating the Practice
- Answering the telephone to deal with enquiries, make appointments, transfer calls to appropriate team members etc
- Signposting patient enquiries to the most relevant clinician/service provider
- Opening and closing the surgery premises
- Taking part in team meetings and training
- Offer support and work together with the whole Practice Team
Job description
Job responsibilities
KEY RESPONSIBILITIES
- Provide high quality front desk reception service to the Practice patient population
- Share in the general administrative duties associated with operating the Practice
- Answering the telephone to deal with enquiries, make appointments, transfer calls to appropriate team members etc
- Signposting patient enquiries to the most relevant clinician/service provider
- Opening and closing the surgery premises
- Taking part in team meetings and training
- Offer support and work together with the whole Practice Team
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English & Maths
Experience
Essential
- Must have excellent interpersonal, telephone and organisational skills.
- Must be able to demonstrate a good level of computer literacy.
- Able to work on own initiative and as part of team and contribute to the wider practice team.
Desirable
- Experience of working within in a GP Surgery/NHS
- Experience of using Systmone clinical system
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English & Maths
Experience
Essential
- Must have excellent interpersonal, telephone and organisational skills.
- Must be able to demonstrate a good level of computer literacy.
- Able to work on own initiative and as part of team and contribute to the wider practice team.
Desirable
- Experience of working within in a GP Surgery/NHS
- Experience of using Systmone clinical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ramsbury & Wanborough Surgery
Address
Ramsbury Surgery
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Employer's website
https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)
Employer details
Employer name
Ramsbury & Wanborough Surgery
Address
Ramsbury Surgery
Whittonditch Road
Ramsbury
Marlborough
Wiltshire
SN8 2QT
United Kingdom
Employer's website
https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)