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Posted 1 month(s) ago
Reference: A4450-AUG-2026
Job summary
We are looking for a bright, friendly, self motivated, responsible and reliable individual to join the reception team in this busy GP Surgery. The role is part-time at 25 hours per week delivered in 5 hour shifts across the week, but we require flexibility to schedule for morning or afternoon shifts and cover others whilst on leave.
Main duties of the job
Main Duties:
1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone.
2. Book, confirm and cancel appointments and handle enquiries
3. Compose, print, mail and scan correspondence
4. Ensure the correct processing of administrative tasks
5. Protects patients' rights by maintaining confidentiality of personal and financial information.
6. Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
7. Maintain operations by following policies and procedures; reporting needed changes.
8. Support and promote Health and Safety practice at the surgery
9. Support and cover other staff members as necessary
Key Qualities:
Excellent telephone and inter-personal manner, Customer Facing Skills, Multi-tasking, Maintaining Inventory, Ability to work independently and within a team, Flexibility, Excellent Time Management and Organisational skills, the ability to demonstrate initiative and responsibility. Attention to detail, Professionalism, Quality Focus, Able to take personal responsibility and deliver a high quality standard of work.
About us
We are a GP surgery delivering healthcare to our local community. We have a friendly supportive team who share the responsibility of delivering care to our patients. We work together to provide the best care to our patients and have training and support programs to ensure we maintain our skillsets.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£12.75 to £13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4450-AUG-2026
Job locations
64 Middleton Road
Morden
Surrey
SM4 6RS
United Kingdom
Job description
Job responsibilities
We are looking for a bright, friendly, self motivated, responsible and reliable individual to join the reception team in this busy GP Surgery. The role is part-time at 25 hours per week delivered in 5 hour shifts across the week, but we require flexibility to schedule for morning or afternoon shifts and cover others whilst on leave.
Main Duties:
1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone.
2. Book, confirm and cancel appointments and handle enquiries
3. Compose, print, mail and scan correspondence
4. Ensure the correct processing of administrative tasks
5. Protects patients' rights by maintaining confidentiality of personal and financial information.
6. Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
7. Maintain operations by following policies and procedures; reporting needed changes.
8. Support and promote Health and Safety practice at the surgery
9. Support and cover other staff members as necessary
Key Qualities:
Excellent telephone and inter-personal manner, Customer Facing Skills, Multi-tasking, Maintaining Inventory, Ability to work independently and within a team, Flexibility, Excellent Time Management and Organisational skills, the ability to demonstrate initiative and responsibility. Attention to detail, Professionalism, Quality Focus, Able to take personal responsibility and deliver a high quality standard of work.
Job description
Job responsibilities
We are looking for a bright, friendly, self motivated, responsible and reliable individual to join the reception team in this busy GP Surgery. The role is part-time at 25 hours per week delivered in 5 hour shifts across the week, but we require flexibility to schedule for morning or afternoon shifts and cover others whilst on leave.
Main Duties:
1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone.
2. Book, confirm and cancel appointments and handle enquiries
3. Compose, print, mail and scan correspondence
4. Ensure the correct processing of administrative tasks
5. Protects patients' rights by maintaining confidentiality of personal and financial information.
6. Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
7. Maintain operations by following policies and procedures; reporting needed changes.
8. Support and promote Health and Safety practice at the surgery
9. Support and cover other staff members as necessary
Key Qualities:
Excellent telephone and inter-personal manner, Customer Facing Skills, Multi-tasking, Maintaining Inventory, Ability to work independently and within a team, Flexibility, Excellent Time Management and Organisational skills, the ability to demonstrate initiative and responsibility. Attention to detail, Professionalism, Quality Focus, Able to take personal responsibility and deliver a high quality standard of work.
Person Specification
Desirable Skills
Desirable
- Excellent telephone and inter-personal manner, Customer Facing Skills, Multi-tasking, Maintaining Inventory, Ability to work independently and within a team, Flexibility, Excellent Time Management and Organisational skills, the ability to demonstrate initiative and responsibility. Attention to detail, Professionalism, Quality Focus, Able to take personal responsibility and deliver a high quality standard of work
Person Specification
Desirable Skills
Desirable
- Excellent telephone and inter-personal manner, Customer Facing Skills, Multi-tasking, Maintaining Inventory, Ability to work independently and within a team, Flexibility, Excellent Time Management and Organisational skills, the ability to demonstrate initiative and responsibility. Attention to detail, Professionalism, Quality Focus, Able to take personal responsibility and deliver a high quality standard of work
Employer details
Employer name
Faccini House Surgery
Address
64 Middleton Road
Morden
Surrey
SM4 6RS
United Kingdom
Employer's website
Employer details
Employer name
Faccini House Surgery
Address
64 Middleton Road
Morden
Surrey
SM4 6RS
United Kingdom