Job summary

SS9 South PCN has an opportunity for a care co-ordinator to join our team on a part-time basis of 25 hours a week. The role is based across Pall Mall and Highlands Surgery, in Leigh on Sea.

The post-holder will provide extra time, capacity, and expertise to our practice teams, helping us improve the care we provide to our patients.

Main duties of the job

• Support SS9-South PCN in the delivery of high-quality primary health care projects and systems.
• Support the management teams and clinical director to ensure the smooth running of the PCN operations.
• Co-ordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
• Oversee the deliverance of the Enhanced Access programme, to include setting rotas, sourcing and agreeing staff allocations. Overseeing the usage of appointments and undertaking any required reporting to the ICB.
• Support rota and allocations for the ECP teams and provide daily support for allocation of visits and route planning.
• Liaise with practices own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned and available within the practices.
• Support the SS9 South PCN and associated teams with deliverance of services to housebound patients, which may include driving and chaperoning where appropriate.

About us

SS9 South is a forward-thinking PCN of two well-established practices: Pall Mall Surgery and Highlands Surgery. Together, we provide exceptional care to a diverse population of 35,000 patients. Our focus is on delivering outstanding patient care while fostering a supportive and fulfilling environment for our staff.

At SS9 South, our dedicated team includes GPs, physician associates, nurse practitioners, a frailty team, emergency care practitioners (ECPs), nurses, associate practitioners, healthcare assistants (HCAs), phlebotomists and social prescribers. We also have a large, knowledgeable administrative team that works closely with our clinicians to ensure seamless patient care. We believe in fostering an inclusive and collaborative working environment where ideas are valued and contributions are recognised.

We seek an outstanding individual to join our team and contribute their expertise to our thriving practice. If you are interested in becoming part of our supportive and dynamic environment, please apply.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

• Proven experience as a GP surgery or healthcare administrator.
• Excellent knowledge of SystmOne software.
• Strong analytical and reporting skills with meticulous attention to detail.
• Ability to effectively manage competing priorities and deadlines.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Background in healthcare administration preferred.
• Excellent written and verbal communication abilities.
• Passionate about improving healthcare through technology.
• Ability to work as part of a team.

Experience

Essential

• Proven experience as a GP surgery or healthcare administrator.
• Excellent knowledge of SystmOne software.
• Strong analytical and reporting skills with meticulous attention to detail.
• Ability to effectively manage competing priorities and deadlines.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Background in healthcare administration preferred.
• Excellent written and verbal communication abilities.
• Passionate about improving healthcare through technology.
• Ability to work as part of a team.